Implementation Business Analyst Resume Samples

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DR
D Ruecker
Duncan
Ruecker
555 Herman Circle
San Francisco
CA
+1 (555) 178 0896
555 Herman Circle
San Francisco
CA
Phone
p +1 (555) 178 0896
Experience Experience
New York, NY
Implementation Business Analyst
New York, NY
Haag Inc
New York, NY
Implementation Business Analyst
  • Tracking andreporting on client contact status to provide a detailed overview of client journeys within the process
  • Deliver client training at client locations across the country as part of the on-boarding and implementation process for new accounts as well
  • Schedule, conduct and facilitate remote user training as well as on-site implementation and training
  • Ensure operation by training internal client personnel; providing support
  • Assist internal staff with training, technical inquiries, software usage and documentation
  • Simulate or recreate customer production issues and troubleshoot processing, data or setup issues
  • The role holder will provide support via the end to end management of individual work-packages within the project including but not limited to the client contact cycle and its surrounding governance
Detroit, MI
Implementation Business Systems Analyst
Detroit, MI
Franecki, Rice and Reichel
Detroit, MI
Implementation Business Systems Analyst
  • Develops, defines and executes project plans, project scope, and activities schedules
  • Researches business strategies and provide recommendations on best practices and changes in technology
  • Provides training to the business partners and clients on changes to the technology
  • Researches business strategies and provide recommendations on best practices and changes in technology for mortgage and home equity servicing solutions
  • Performs other related duties as assigned
  • Formulates, defines and provides cost estimates for the business process redesign
  • Well-developed analytical and problem solving abilities
present
Boston, MA
SAP Fieldglass Implementation Business Analyst
Boston, MA
Kshlerin-Parisian
present
Boston, MA
SAP Fieldglass Implementation Business Analyst
present
  • Manage technical performance expectations
  • Support or maintain project plan for technical work stream
  • Detailed planning of process implementation
  • Assessment of customer systems
  • Technical planning and deployment over the full project cycle
  • Advisor to customers throughout the engagement
  • Designing the technical configuration for a cloud based solution
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Kennesaw State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong self-motivation with excellent time management and organization skills including the ability to manage multiple time sensitive projects
  • Proven ability to work independently with minimal supervision, multi-task, adaptability, analytical & problem-solving skills
  • Experience of Microsoft Utilities including; strong Excel, Power point and Word, good Project & Visio (for process mapping)
  • Ability to interpret and present data to assist with decision making with a working knowledge of SQL (as part of data acquisition queries)
  • Strong computer skills and proficiency with MS Office tools
  • Agile practitioner and able to create User Stories and Cases
  • Ability to prioritize work and meet deadlines
  • Able to create Test scenarios
  • The ability to facilitate collaboration and creative problem solving skills
  • Analyse and validate client contact data at various stages of the client contact process working with internal and external departments to achieve accurate and effective client communications
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13 Implementation Business Analyst resume templates

1

Implementation Business Analyst Resume Examples & Samples

  • Perform business analysis activities, such as requirements analysis, business process modeling, and the creation of use cases, business rules, glossaries, diagrams, user interface, and responsibility specifications
  • Perform analysis of client business needs to properly educate the client on system set up (including maintenance, front end and interfaces)
  • Demonstrate expertise on the product functionality and interfaces
  • Collaborate with project team members to clarify and detail the implementation process
  • Facilitate effective communications between the client and the engagement team
  • Work independently on small to large and complex projects without the need for supervision
  • Lead in identifying and understanding risks, problems and opportunities
  • Articulate the key business problems and provide options for a solution
  • Review test cases, release literature, and user documentation
  • Simulate or recreate customer production issues and troubleshoot processing, data or setup issues
  • Proactively identify operational opportunities to increase service quality or efficiency
  • Ensure operation by training internal client personnel; providing support
  • Provide reference by writing documentation
  • Build and enhance positive working relationships with key Fiserv client institutions and internal stakeholders
  • Three to five years of consumer lending experience
  • Three years of experience working in an analytical or technical role such as a Business Analyst or Implementation Analyst type position is preferred
  • Systems implementation, installation or project management experience at a financial institution is a plus. Experience working as part of a new system implementation team at a financial institution is a preferred
  • Experience working with or installing a financial institution system or loan system is a plus
  • Remote candidates (not located in Orlando, Florida) must have previous or current remote worker experience or experience working at remote client locations
  • Strong relationship management skills, consultative skills and client-facing experience
  • Proven ability to work independently with minimal supervision, multi-task, adaptability, analytical & problem-solving skills
  • Strong self-motivation with excellent time management and organization skills including the ability to manage multiple time sensitive projects
  • The ability to facilitate collaboration and creative problem solving skills
  • Ability to prioritize work and meet deadlines
  • Familiarity with Lending Regulations, e.g. TILA/ HMDA/ RESPA is a plus
  • Strong computer skills and proficiency with MS Office tools
  • Any experience with XML or a programming language is a definite plus
2

Index Implementation Business Analyst Resume Examples & Samples

  • Act as a Business Analyst to elicit and document product and system requirements
  • Act as a Project Manager to navigate a hefty pipeline of new business and implement index products based on the abovementioned requirements
  • Apply technical skills (Unix / SQL / Perl) in order to create index load configurations using best practices and use cases
  • Utilize understanding of financial products and instruments in order to analyze Index Methodologies and to participate in discussions with external Index Providers (FTSE, S&P, MSCI, Markit, etc.)
  • Collaborate with Automation and Technology team on creating best-in-class Aladdin Index Construction application
  • Collaborate with Relationship Managers, Index Design Team and internal clients (Portfolio Management; Index Research Group; iShares; etc.) in order to reduce time to market for new fund launches; participate in innovative index products roll-outs and remediate problems
  • Perform end to end testing, document results of test cases and comply with thorough Quality Control requirements
  • Lead by example by demonstrating strong performance, passion for the industry and commitment to BlackRock principles
  • 2-6 years’ experience in gathering and developing detailed functional requirements or equivalent experience
  • Familiarity with index data and relevant providers such as MSCI, S&P, FTSE, Barclays, Markit, etc
  • Prior experience with complex workflows, data mappings, process modeling, evaluating for best practices and implementation of robust and scalable processes
  • Results driven personality with ability to independently complete multiple complex projects at once
  • Passion for innovation and ability to convert ideas into action
  • Ability to perform in a cross functional setting and adopt to different cultures
  • Ability to assume leadership position with a track record of making impactful decisions
  • Strong communication & presentation skills
  • Technical skills (SQL / Python / Unix / Perl) are a plus
3

Business Analyst for Global ERP Implementation Resume Examples & Samples

  • Facilitate requirement workshops and interviews with relevant business stakeholders
  • Conduct analyses of everything from standard operating procedures (SOPs), project and system documentation and workflows as well as identify gaps
  • Document output of workshops and analyses through requirement specifications, PowerPoints, system/process workflows as well as training materials
  • Organise, specify and model the requirements to ensure that they are complete and unambiguous
  • Ensure that the requirements mapped correlate to the real business needs, are approved by all relevant stakeholders and meet essential quality standards
4

Business Implementation Senior Analyst Resume Examples & Samples

  • Provide honest assessment to stakeholders of the expected delivery date of the problem resolution to ensure consistency with their expectations
  • Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills. Draws upon the analysis of others and makes recommendations that have a direct impact on the company
  • 3 + Financial sector experience
  • 3 + years TSYS experience
  • Excellent interpersonal skills, especially with executive level customers and partner, as well as, internal and external contacts
  • Ability to effectively negotiate and influence to accomplish objectives in a matrix management environment
  • Must have excellent oral and written communications skills and the ability to work with all levels of management
  • Proficiency with Microsoft products, MS Word, MS Excel and MS Power Point
  • Extremely detail-oriented and ability to prioritize and see projects through to completion
  • Able to work in a fast-paced organization and meet deadlines
  • Ability to multi-task several initiatives concurrently
5

Business Analyst, Implementation Resume Examples & Samples

  • Works with an assigned Project Manager to present best practices workflows to client, and appropriately responds to clients’ needs
  • Leads or participates in business requirements gathering sessions and design workshops with client
  • Ensures that client configuration and business requirements documents are accurate, complete, and signed off by client
  • Configures the test and production environments; uploads data; conducts demonstrations for clients
  • Responds to client requests by staging data in test environment and performing appropriate tests to determine if ideas work; communicates results back to client along with possible alternative solutions
  • Participates in user acceptance testing at client site
  • Requests, analyzes, identifies, communicates, and reconciles gaps in client data while remaining cognizant of project milestones
  • Identifies gaps in quality or quantity of client data and ensures data fits the formats required; completes test uploads, reviews error logs, and resolves accordingly
  • Actively contributes to product knowledge through self-study, meeting attendance, and project participation
  • Experience writing and/or executing test scripts
  • Prior programming and project management experience
  • Fluency in German,
6

Business Analyst Implementation Resume Examples & Samples

  • Responsible for the management and development of business requirements for the current digital member experience (fepblue.org, MyBlue Portal, Incentives Program, and Consumer Tools) and supporting services. Spearhead requirements gathering phase and lead junior business analysis team to meet deliverables. Lead the development in creating business requirements document and ensure accuracy of translation into functional specifications
  • Work with various FEP business groups and other cross functional teams to ensure that required product capabilities are captured, prioritized and included into the product roadmap. Conduct relevant business analysis and use case development for the product features of online product portfolio
  • Bachelor’s degree in business, computer science, product management, or relative professional experience
  • Minimum of 3 years in leading business analysis teams and spearheading business analysis initiatives
  • Minimum of seven years of hands-on experience in developing business requirements, use cases and test scenarios
  • Demonstrated health care-related product development and implementation experience
  • Advanced analytic skills with the ability to analyze and interpret data through complex analysis
  • Demonstrated comprehensive knowledge of on-line consumer engagement tools, enterprise web systems and e-health product designs
  • Demonstrated comprehensive knowledge of the Federal Employee Health Benefits Program and its various functions/disciplines
  • Demonstrated project management experience including leading project teams, guiding workgroups and teams to develop consensus on objectives and problem resolution for a broad range of topics and scope, and managing work plans and budget and resources
  • Good facilitation and communications skills are a must
  • Demonstrated knowledge of the health payer industry, Blues and FEP
7

Implementation Business Systems Analyst Resume Examples & Samples

  • Serves as a direct client liaison for systems implementations (Go-live)
  • Act as primary contact for client questions, problems, requests for change; Troubleshoot and research issues; Report findings and propose solutions to management and team members to resolve issues; Identify impact to other solutions or projects, and work with management to identify options and recommendations
  • Provide training to clients on functionality, configuration or setups, integration specifications, and client workflow; Communicate information by written documentation and verbal explanations and demonstrations
  • Documents proposals, requirements, specifications and test plans
  • Responsible for documenting test cases and plans, executing test scripts, and reporting variances for the technical solution from a business perspective to verify that all client requirements are incorporated in the design and meets client expectations
  • Provides documentation for new technology or changes to existing technology to meet business and technical requirements
  • Prior Mortgage Banking experience preferred
  • Functional knowledge in any of the following area(s) highly preferred
  • Prior project management experience preferred
  • Proficient with MS Office tools (MS Project, Excel, Word, PowerPoint)
  • Experience writing queries with SQL preferred
  • Prior knowledge of XML data interchange preferred
  • Previous experience working specifically in systems implementations preferred
  • Previous experience in a client-facing role preferred
  • Prior experience working within a web-based environment preferred
  • Ability to write highly technical specifications, to include test plans preferred
  • Ability to influence others to gain consensus on the most effective solution
  • Ability to provide excellent customer service to clients and stakeholders to ensure project success and client satisfaction
8

Implementation Business Systems Analyst Resume Examples & Samples

  • Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
  • Serves as a liaison between the business community and the information technology organization in order to provide technical solutions to meet user and business needs for Paragon installation/conversion projects
  • Serves as an integral participant in the business process redesign and documentation as needed for new technology
  • Formulates, defines and provides costing for the business process redesign and documentation for new technology or changes to existing technology to meet technical requirements
  • Develops, defines and executes project plans, project scope, and activities schedules
  • Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers
  • Researches business strategies and provide recommendations on best practices and changes in technology
  • Negotiates agreements and commitments by facilitating communication between business unit(s) and information technology from initial requirements to final implementation
  • Writes test plans and conducts a variety of test cases to confirm the outcomes of the requirement changes meet the expectations of the business partners and clients
  • Educates the information technology organization on the direction of the business
  • Provides training to the business partners and clients on changes to the technology
  • Knowledge of BKFS’s products and services as well as an understanding of the technology organization's systems and capabilities
  • Knowledge of systems development life cycles such as Waterfall, Prototyping, Iterative, etc
  • Ability to design solutions and technical requirements to through leveraging the appropriate tools and techniques
  • Strong knowledge and use of Microsoft Word and Excel
  • Ability to influence others to take the most appropriate path through understanding
  • Ability to provide excellent customer service to business partners and clients to ensure project success and client satisfaction
  • Ability to work independently in a fast-paced team environment
  • Ability to be detailed and results-oriented with solid multi-tasking skills
  • Ability to work flexible and extended hours as required
  • Experience in using, supporting, trouble-shooting and/or designing Multiple Listing Service and accompanying software in the Real Estate Industry
  • Experience working in a cross functional team environment, including interacting with Application Development, Quality Assurance, Support, Training and Marketing Teams
9

Business Analyst Service Management Implementation Resume Examples & Samples

  • ITIL Foundation certification is must. Should have experience on SM functions, ( Incident, Problem, Change, SR & Configuration Mgmt)
  • Excellent communication (oral and written) skills is a must with understanding the client’s requirement and infrastructure
  • Basic understanding of infrastructure technologies (Wintel/ VMware Servers, Middleware, Email and Messaging Services and Networking & should be able to handle situation effectively along with speedier and timely restoration of service and client communication
  • A Quick learner and able to understand client organizational structure and Infrastructure
  • Good analytical skills required with Hands on Experience on one of the SM tool (ITSM, Service Now) and MS Office suite
10

Senior Healthcare Implementation Business Analyst Resume Examples & Samples

  • Master's degree or equivalent in Computer Science, Information Management, Engineering or related field
  • 2 years related experience. Will accept experience gained before, during or after Master's degree
  • Must have demonstrated experience with 1) HL7 and 837 standards; 2) Managing a production healthcare data building implementation process; 3) Leading technical data teams; 4) Experience with UNIX/Linux and Oracle; and 5) Executing stored procedures and/or PERL scripts. Domestic Travel Required up to 20% of the time
11

SAP Implementation Consultant Advanced Business Analyst Resume Examples & Samples

  • Excellent Communication skills (Verbal & Written)
  • Good analytical and problem resolving skills
  • Good at reporting and analysis for the same
  • Should be independent to handle any tasks and self-learner
  • Knowledge of Computer System Validation required
  • Experience on pharma domain
12

AML KYC Policy Implementation Business Analyst Resume Examples & Samples

  • Support maintenance of CDD homepage
  • Key focus in AML KYC, including maintaining a pulse on regulatory requirements and best practices and executing the same in a global organization using a risk-based approach
  • Detailed work alongside with Policy experts and exposure to different areas of compliance and bank as a whole
  • Prior knowledge CKYC functionality is a big plus
  • Technical: Proficiency with Excel and SharePoint 2010/2013, PowerPoint required
  • Business Analysis, Project Management, and reporting experience preferred
  • Interest in Policy and ability to communicate policy concepts to technical and non-technical audiences
  • Prior work experience in a financial institution and experience in a control function, especially AML Compliance preferred
  • Strong interpersonal skills and ability to work across functions and cultures
13

Service Level & Catalog Implementation Business Analyst Resume Examples & Samples

  • Initiation, facilitation, and documentation of stakeholder / end user meetings
  • Requirements gathering and documentation
  • Bachelors degree, and or extensive business analyst experience
  • ITIL certification is desired
  • Understanding of HTML, JAVA Script, etc (requirements for reporting/dashboard)
  • ServiceNow experience, specifically in reporting and Request/Task management
  • Experience in SharePoint is desired
  • Proficiency with MS-Office Productivity Applications, including Microsoft Project
  • Solid client service, people management and interpersonal skills
  • Strong organizational and problem solving skills
  • 3 years of Business Analyst experience
  • 2 years of ServiceNow experience
14

SAP Fieldglass Implementation Business Analyst Resume Examples & Samples

  • Designing the technical configuration for a cloud based solution
  • Plans and reviews concepts and detailed blueprints of IT projects
  • Consulting experience, ideally in the Cloud business
  • Task Oriented deployment
  • Client understanding
15

SAP Fieldglass Implementation Business Analyst Resume Examples & Samples

  • Responsible for assessing technical issues and developing system solutions for the deployment and the ongoing support of cloud based products and solutions. This may include support of the customer during initial assessment and design phase of the implementation, and throughout the life cycle of the customer engagement
  • Core Tasks may include
  • Lead resolution of escalations
  • Support for system optimization
  • Takes responsibility from time to time as team lead
  • Functional Experience
  • At least five years professional experience thereof two years as a consultant
  • Expert in at least one topic of SAP technology and good knowledge in at least one more
  • Technical planning and deployment over the full project cycle
  • Has experience with multiple deployments
  • Can successfully handle an escalation project
  • Active Member of a cloud/technology related community
16

Analyst / AVP Business Implementation Manager Resume Examples & Samples

  • Lead and coordinate any client change outside normal service model with client / prospect, Operations teams, Product, Client Development, Front Office, Management and Functions (IT, Compliance, Legal, …), including client / business on-boarding – As part of this, assess the effort, establish a plan, maintain a log of the changes with related actions, dates and owners for chasing delivery and regularly reviewing priority and progress into the weekly Business Implementation Meeting
  • Coordinate the operations and IT teams for delivery of the changes and handover into BAU, and liaise with the clients for any data input, test or reporting required, in close collaboration with the Relationship Manager
  • Lead and coordinate the GCARS process with teams in charge to ensure data and documentation are there from client / prospect and internal groups
  • Coordinate the account opening process with client / prospect and operational teams
  • Ensure all client documentation is gathered, logged and stored
  • Participate actively into any forum related to KYC and Compliance preparation and validation
  • Ensure the SLA, MSLA, MRA & Custodial Undertaking Agreements have been signed before activating the client
  • Contribute to the preparation and organization of BAC with Client Development
  • Own the Business Implementation Meeting in collaboration with the Service Quality Manager to cover the clients’ changes and on-boarding, of which the follow up of any actions related to those
  • Ensure Knowledge of MFS products to be able to consider implications for client onboarding
  • Implementation with Operations and ensure smooth handover into BAU
  • Prepare, track, negotiate and execute SLA and Operating Agreements
  • Identify areas of risk to the bank; insure processes and procedures are followed
  • Alert Management in case of client issues, risk events, client warnings and escalations
  • Provide value added solutions that enable the business to realize new opportunities / efficiencies
  • Own the processes related to this job description and keep improving and documenting them
  • Other projects as assigned by management to meet the needs of the current business environment
  • For Central booking, make sure the client is onboarded properly out of Paris by liaising with the MFS Paris Onboarding Team
  • Extensive knowledge of Securities Lending Services
  • 4-5 years of relevant operations experience
  • Proven experience in Onboarding or client related function
  • Demonstrate strong teamwork with internal and external groups
  • Excellent communication (both verbal and written) skills
  • Able to effectively communicate with client and Bank personnel to appropriately service clients
  • Strong ability to report operational summary including achievements and risk areas to management
  • Complete understanding of client account structures, including funds and sub-funds
  • Ability to resolve issues with internal and external parties
  • Ability to identify trends and recommend course of action to resolve/improve/enhance
  • Ability to use lateral thinking ("out of the box" enhancements)
  • 5+ years’ experience working in relevant industry (Security lending and client On-Boarding)
17

M&s.com Implementation Business Analyst Resume Examples & Samples

  • To complete data analysis required to support business case development and project delivery
  • To prepare data for more detailed network or transport modelling
  • To own repository of .com logistics data
  • To support with project Governance and Delivery (e.g.. Risk registers, project meeting actions etc....), in line with agreed project methodology
  • Data analysis and insight
  • Experience of Microsoft appilications (Powerpoint, project)
18

Implementation Business Analyst Resume Examples & Samples

  • Develop a solid understanding of company products and service capabilities
  • Deliver client training at client locations across the country as part of the on-boarding and implementation process for new accounts as well
  • Understand client needs and configure software accordingly
  • Ensuring client implementations are delivered in a manner that meets/exceeds client expectations
  • Schedule, conduct and facilitate remote user training as well as on-site implementation and training
  • Facilitate the transition of existing clients, post on-boarding/implementation to the new software and configure the software according to their needs
  • Assist internal staff with training, technical inquiries, software usage and documentation
19

Implementation Business Systems Analyst Resume Examples & Samples

  • Works with our internal and external clients, fellow business systems analysts, and programmer analysts to assess the business needs and make recommendations
  • Ability to conceptualize, analyze, and define business processes and workflows
  • Developed oral and written communication skills; strong customer service abilities
  • Ability to manage multiple projects and deliver on projects as promised
  • Ability to coach / mentor co-workers working as a SME for specific processes or as they learn about IS processes/applications
  • Well-developed analytical and problem solving abilities
  • Accumulated business / systems knowledge that allow for definition of innovative and efficient software processes
  • Ability to bring projects to completion eliciting the collaborations of interdepartmental team members
  • Ability to proactively identify potential problems and create contingency plans or “work-arounds” to implement if problems occur
  • Ability to manage strong working relationships within the company. Able to complete tasks and work cooperatively with others. Ability to work in a fast paced environment
  • Ability to respond and adapt to changing circumstances and to manage, solve problems and provide solutions in a climate of ambiguity
  • Bachelor’s degree (or higher) in computer science, management information systems or related field OR High School Diploma / GED with 2+ years programming, process analysis, or systems analysis
  • 4+ years of experience working in a health care or workers’ compensation related field
  • Experience with Microsoft Word and Microsoft Excel including pivot tables, filtering, data analysis, data manipulation, and basic formulas
  • Microsoft Office applications, SQL
  • Experience writing and executing test plans
  • Experience with Microsoft PowerPoint
  • Experience / knowledge of the Software Development Life Cycle (SDLC)
  • Experience gathering and writing requirements
  • Experience in an “agile” development environment
20

Implementation & Business Analyst Resume Examples & Samples

  • Responsible for implementation and renewal activities such as project management, requirements definition including preparation, creation and maintenance of documentation, data mapping and gap analysis
  • Resolve issues, creation and execution of test plans including identifying test case scenarios, liaison with IT resources, and liaising with other project work streams
  • To track implementation of operational projects through provision of project scheduling, monitoring, control resource utilization and scope creeping e.g. project timeline, Actions & Issues Log, etc
  • Provide feedback on resolutions and/or alternatives on project solutions
  • Prepare project status reporting, highlight potential issues and resolutions
  • Manage all scope changes including client’s expectations
  • Create all implementation external (client) and internal project documentation for the project
  • Create and execute test plans together with identification of test scenarios for UAT and CAT
  • Configure base functionality to support client’s benefit plan and ensure requirements are delivered and product is fit for purpose
  • Work with development and QA teams on trouble shooting application issues
21

Implementation Business Analyst Resume Examples & Samples

  • The role holder will be responsible for driving the relevant business change capability, working closely with the Business, Financial Crime, the Change Programme and 3rd Party Suppliers to deliver the overall project objectives and milestones withinan in-flight KYC remediation project
  • The role holder will provide support via the end to end management of individual work-packages within the project including but not limited to the client contact cycle and its surrounding governance
  • Analyse and validate client contact data at various stages of the client contact process working with internal and external departments to achieve accurate and effective client communications
  • Managing and co-ordinating the schedules for simultaneous client contact phases ensuring that partners and suppliers are aware of requirements and associated deadlines; ensuring the delivery of each client contact phase remains on track and within the agreed governance framework
  • Tracking andreporting on client contact status to provide a detailed overview of client journeys within the process
  • Responsible for ongoing colleague communications via a number of internal channels
  • Accountable for the delivery of change through the predefined change acceptance process, ensuring that the deliverables meet initial requirements, i.e. cost, quality and time
  • The role holder will take account of the provisioning of subject matter expert resource to deliver change effectively, while ensuring agreed governance frameworks are adhered to
  • Proven track record in change acceptance or project management and will hold the required accreditation(or equivalent) in change methodology and tools
  • Presentation and communication skills
  • Experience of regulatory projects; particularly Know your Client & Client Due Diligence regulations and processes would be beneficial
  • Experience and understanding of working on complex banking change programmes; with experience in Wealth Management and Client On-boarding required
  • Experience and understanding of Technology, Financial Crime and Operations functions
  • Highly competent in the use of MS Office suite and PM tools (MS Project, MS PowerPoint, MS Excel, SharePoint, Visio etc)
22

Business Analyst for Implementation Resume Examples & Samples

  • Work with an assigned Project Manager to present best practices workflows to client, and appropriately respond to clients’ needs
  • Lead or participate in business requirements gathering sessions and design workshops with client
  • Ensure that client configuration and business requirements documents are accurate, complete, and signed off by client
  • Configure the test and production environments; upload data; conduct demonstrations for clients
  • Respond to client requests by staging data in test environment and performing appropriate tests to determine if ideas work; communicate results back to client along with possible alternative solutions
  • Participate in user acceptance testing at client site
  • Request, analyse, identify, communicate, and reconcile gaps in client data while remaining cognizant of project milestones
  • Identify gaps in quality or quantity of client data and ensure data fits the formats required; complete test uploads, review error logs and resolve accordingly
  • Actively contribute to product knowledge through self-study, meeting attendance, and project participation
23

Implementation Business Analyst Resume Examples & Samples

  • To support implementation programme and project managers
  • To provide administrative support to achieve project governance best practice
  • To establish project benefit tracking approach and BAU processes prior to hand-over to ultimate owner
  • Strong facilitation skills for both meeting and eliciting comprehensive Functional and Non-Functional requirements
  • Experience of Microsoft Utilities including; strong Excel, Power point and Word, good Project & Visio (for process mapping)
  • Logistics network/retail knowledge with a sound application awareness within the sector
  • Ability to interpret and present data to assist with decision making with a working knowledge of SQL (as part of data acquisition queries)
  • Agile practitioner and able to create User Stories and Cases
  • Able to create Test scenarios
  • Communication skills – ability to simplify complex analysis for business consumption
24

New Business & Transitions Implementation Analyst Resume Examples & Samples

  • Leads and supports the on-boarding of new products of small to mid-size complexity on behalf of Fund Financial Services. Coordinates activities and interacts across the global organization to ensure objectives are met. Works with external service providers to effectively and efficiently deliver fund product objectives. Elevates issues as needed
  • Coordinates and actively supports business activities between FFS business units and our service providers to support relationship and project management efforts
  • Identifies, evaluates and elevates risks and issues that have the potential of impacting the completion of the event. Acts as a business liaison by engaging resources and employing management strategies to resolve problems that impact the event
  • Assesses current departmental procedures and proposes/implements changes to strengthen internal controls, and enhance efficiency
  • Establishes and maintains strong working relationships with both internal business partners, external clients, and service providers. Fosters effective communication while anticipating clients' needs and ensuring satisfaction
  • Partner with the FFS business areas to ensure that service provider’ feedback clearly depicts the success of the relationships
  • Work to maintain a comprehensive conceptual understanding of the fund products and services and FFS infrastructure, while supporting fund events as assigned
  • Supports and participates in change management initiatives
  • Supports process excellence efforts with an emphasis on minimizing business risk. Identifies trends and collaborates with others on the team to develop action plans
  • Undergraduate degree (accounting or finance preferred) or an equivalent combination of training and experience
  • Minimum of three years of relevant business experience including accounting and custody operations
  • Project management skills preferred
  • Ability to meet deadlines and manage multiple projects and priorities
  • Excellent analytical, problem solving and organizational skills
  • Ability to work independently, as well as perform effectively in a team environment
  • Flexibility, strong decision making skills and effective time management skills
  • Demonstrated ability to make sound decisions under demanding conditions and function in an ambiguous environment
  • Ability to interact successfully and build strong working relationships with various internal and external groups
  • Knowledge of Microsoft Office applications required