Change Management Manager Job Description
Change Management Manager Duties & Responsibilities
To write an effective change management manager job description, begin by listing detailed duties, responsibilities and expectations. We have included change management manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Change Management Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Change Management Manager
List any licenses or certifications required by the position: PMP, ITIL, II, IAM, IAPP, PROSCI, SAFE, CSM, ADKA, V3
Education for Change Management Manager
Typically a job would require a certain level of education.
Employers hiring for the change management manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Business/Administration, Management, Education, Communications, Psychology, MBA, Communication, Human Resources, Project Management
Skills for Change Management Manager
Desired skills for change management manager include:
Desired experience for change management manager includes:
Change Management Manager Examples
Change Management Manager Job Description
- Utilize metrics to monitor adoption and effectiveness, to identify resistance, performance gaps, and to develop action plans
- Champion changes across Commercial to help others deliver improvements that increase associate engagement and transfer knowledge
- Deploy IT Solutions
- Builds and maintains productive working relationships with the project team and stakeholders at the executive and operational level
- Meet with project teams in the earliest phases of project planning to assist in defining project impacts, change management scope and required resources
- Help facilitate systems WB’s professional development programs, key project events, custom learning and OD interventions as needed
- Assist in writing and editing materials such as plans, milestone and other status reports, and project TeamShare content
- Lead the change management and training aspects of the ERP Transformation by working closely with the System Implementer
- Facilitate change and end user adoption of the new system
- Lead enterprise-wide communication of the project and develop training strategies and plans
- Provide leadership and vision for the Enterprise Change Management process
- Coordinate corrective measures when process gaps are identified and ensure the appropriate level of communication and remediation are applied when required
- Must have knowledge of organization development and large-scale change management methodologies, principles and practices
- The development and execution of organizational level programs that can address complex and multiple known changes account for future initiatives
- Must have 4-6 years experience in Change Management Process area in Telecommunication industry
- Proven experience leading the change management work stream on projects that are complex change initiatives impacting elements of people, process and technology simultaneously
Change Management Manager Job Description
- Develop and deliver all Train-the-Trainer content and activities supporting the Instructors / Super Users
- Manage and audit the Training Delivery of all Instructor-Led and Virtual Instructor-Led Training and support all E-Learning and Mobile Training solution learning assets
- Manage Training Logistics and Invitations where required
- Manage all Training Survey and Course Effectiveness evaluations
- Complete all status reporting to the PMO and Program Manager
- Experience managing training delivery across multiple platforms
- Sales/ Marketing experience highly desirable
- Define and implement global, corporate measures of change management performance and report results
- Define and implement corrective and preventive measures
- Demonstrate superior communication and listening skills, working with all levels of organizational structure
- Strong analytical and documentation skills, attention to details
- Highly developed interpersonal communication style
- Drive business analysis, solution design, process overhaul and test coordination work in regional projects
- Advise practical solutions to address business needs
- Contribute to our project management methodology and best practices
- Experience in mutual funds or wealth management
Change Management Manager Job Description
- Training Strategy
- Training Tool Selection
- MS Project Plan
- Training Curriculum
- Course Outlines
- Role Mapping and Learning Track Creation
- Training Templates
- Training Prototypes
- Manage / Create Training Material Development for ILT, WBT, and Mobile Learning
- Training Technology / Accelerators (uPerform, UPK, Epilogue)
- Knowledgeable in operational risk and control frameworks
- Experience in formulating regional strategies, managing and delivering regional projects, defining project management framework, processes and best practices
- Demonstrated ability to work with colleagues and clients to drive change and influence the adoption of new ideas
- Able to design team and organization effectiveness interventions that address identified business needs
- Experience working with tools such as
- Proven exceptional group facilitation skills
Change Management Manager Job Description
- Effectively communicating project expectations to project members and stakeholders in a timely and clear fashion
- Leading project team towards predetermined goals by tracking and resolving business issues thought the life of the project
- Identifying and managing business and analyst resources to successfully execute the project plan
- Preparing and presenting Change Oversight materials
- Assisting the Program Manager in providing project and portfolio status reporting and analysis to senior leadership
- Collaborating and negotiating project goals across the division leaders and systems
- Interventions / solutions intended to create alignment, ensure process understanding, and move employees up commitment curve
- Regularly evaluate risks
- Drive stakeholder engagement, leadership alignment, impact analysis, communications, business readiness, deployment, and adoption measurement
- Collaborate with and leverage applicable functional experts in the business (Finance, Business Operations, HR, IT ) to identify and address change risk and potential impact
- ITIL related experience and Certification
- Working knowledge of organizational development and talent management methodologies, principles and practices
- Experience creating and implementing change management strategies for systems non systems implementations in large organizations
- Bachelor’s degree in a related discipline (e.g., Communication, Organizational Development, Change Management, Business, Journalism, English)
- Minimum of 5 years of relevant experience in culture assessment, communications planning and/or execution, stakeholder engagement, job role design or training planning and/or execution
- Develop and execute robust communications plan
Change Management Manager Job Description
- Define and employ a structured change management methodology to ensure smooth transition to new global Enterprise Resource Planning System
- Define and execute plans to measure the post-launch effectiveness of change management efforts
- Manage the transition from project activities to business-as-usual operations at the end of the project
- Perform change implementation activities according to the plan, keeping all project stakeholders fully informed of responsibilities, status, and issues
- Facilitate various changes planning sessions with project SMEs, leaders and managers to define the change management process of for project initiatives
- Ensure project change management activities occur on time and within budget
- Work with the leadership team in Technology and create succinct communications to targeted groups within the organization
- Create messaging that assists in building/shifting the culture of the organization
- Build landing pages for Technology organization and project specific needs
- Create a cohesive annual communications plan year and execute against that plan for routine communications including items such as newsletters, town halls, and cyclical events
- Experience as a consultant or professional in the area of people and organization (especially change management) strongly preferred
- Minimum 10-12 years of related experience in a GxP environment required
- Minimum 5-8 years of experience managing personnel required
- FDA auditing expertise, preferably in diagnostics and medical device
- Ability to translate complex into simple and formulate quality solutions aligned with strategic business initiatives
- Bachelor's degree in Business Administration, Communications, Computer Science, Information Systems or related discipline and equivalent work experience and training