Change Management Specialist Job Description

Change Management Specialist Job Description

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Change management specialist provides expertise and coaching for process owners and project leaders on change management principles and best practices.

Change Management Specialist Duties & Responsibilities

To write an effective change management specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included change management specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Supports program work streams with stakeholder engagement methods, tools, techniques, templates
Takes a lead role on
Create wide variety of communications (email, posters, newsletters, ..) with creativity and grammar accuracy
Summarize website activity
Record and edit video communications from events such as All Hands Meeting
Interacts with the change program sponsor and key stakeholders
Identifies gaps and root causes, and determines appropriate solutions to address the impact of the change program
Establishes the change program governance structure
Creates project plans and implementation strategies
Leads monthly global communications meetings

Change Management Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Change Management Specialist

List any licenses or certifications required by the position: ITIL, PROSCI, PMP, OCM, ACMP, HR, SHRM, PROCSI, RCV, EN

Education for Change Management Specialist

Typically a job would require a certain level of education.

Employers hiring for the change management specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Communications, Management, Education, Engineering, Business/Administration, Human Resources, Psychology, Technical, Project Management

Skills for Change Management Specialist

Desired skills for change management specialist include:

Change management principles
Methodologies and tools
Methodologies
Tools
Change management principles and methodologies
Facilitating organizational change efforts
Practices and procedures of change management
Principles
Tools and phases of the project lifecycle
Best practices

Desired experience for change management specialist includes:

Organize events to familiarize organization with strategic IT initiatives
Organize Staff and Leadership meetings
Aid in the establishment of the overall claims management framework and ensuring that it is consistently applied throughout the claims process
Assist in the development of the program governance associated with the key elements of the overall duties
Reviewing claims reports and makes assessments and recommendations
Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts

Change Management Specialist Examples

1

Change Management Specialist Job Description

Job Description Example
Our company is hiring for a change management specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for change management specialist
  • Advise stakeholders on the best communication channels and on content development crafting messages and stories, use of language, tone of voice, interpreting messages for specific audience groups
  • Develop deployment governance for Change Management and Organization Alignment (analysis, challenges/risks, project plans, roles and responsibilities)
  • Manage the execution of all change leadership deliverables by acting as the technical organizational change management expert on the deployment team, including but not limited to people risk and impact analysis, leadership alignment and stakeholder engagement, deployment communications, security role mapping, cutover readiness, and hyper-care activities
  • Establish, monitor and evaluate metrics for assessing program effectiveness and ROI (eg, awareness/understanding, speed of adoption, ultimate utilization, headcount reduction)
  • Onboard and support the organization and developmental needs of the Lead User network throughout deployment so they can effectively support the organization during cutover and post Go-Live
  • Author all leadership level communication messages and scripts
  • Support hyper-care activities and communications
  • Identify project milestones, align product development related costs and ensure CAPEX requirements are captured for PDR & LR with the support of Business Development leads
  • Conduct relevant diagnostics as needed, which may include stakeholder analysis, learning needs assessment, change readiness assessment, communication assessment, , and share findings with the core project teams, project or program sponsors
  • Conduct relevant diagnostics as needed, which may include stakeholder analysis, learning needs assessment, change readiness assessment, communication assessment, etc, and share findings with the core project teams, project or program sponsors
Qualifications for change management specialist
  • Develop an OCM strategy and roadmap to improve adoption of IT initiatives
  • Provide training, improve communications and mentor project teams to increase the adoption of IT initiatives
  • Draft global email announcements, design promotional materials, prepare/conduct briefings, and help develop training materials
  • Manage development and execution of communications materials, such as fact sheets, job aids, instructional guides, Web content, briefings, and presentations
  • Support the project team to develop stakeholder/partner outreach and engagement efforts to obtain awareness, understanding, buy-in, and support
  • Work with multiple team members to recommend, develop, and implement OCM strategies
2

Change Management Specialist Job Description

Job Description Example
Our company is searching for experienced candidates for the position of change management specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for change management specialist
  • Execute project plans, preparation of sessions/initiatives, keeper of curriculum, tools and content
  • Support communication efforts, consult and coach project teams including managers
  • Manage and promote realistic expectations of the organization with regard to new systems and processes, capabilities, features
  • Appropriate documentation is existing in the request
  • Correct classification of the Change Request
  • Commitment to the process timeline and delivery date
  • Interact with system providers, requesters and IT teams on a regular basis
  • Creation and implementation of change management strategies and plans that maximize employee adoption and usage of automation solutions in our Shared Services Center
  • Assessment of change impact and readiness and identification of key stakeholders
  • Acting as a coach for senior leaders in helping them fulfill the role of change sponsors
Qualifications for change management specialist
  • Ability to travel may be a requirement
  • Provide specialized business management guidance and support for a functional area and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives
  • Provide specialized business management related advice / support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness
  • Support / manage the integrated implementation of policies / processes / procedures / changes across multiple functional areas
  • Work independently as the senior analyst / subject matter expert and may coach and educate others
  • Focus on short to medium - term issues
3

Change Management Specialist Job Description

Job Description Example
Our company is looking for a change management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for change management specialist
  • Managing internal marketing programs, including budget
  • Drafting presentations for the management
  • Organizing management and employee events
  • Drive, coordinate and execute the Change management initiatives for Yammer
  • Identifies and escalates project risks, and employee resistance
  • Ensure that project scope and timing take into consideration, minimizing waste (raw, pack and finished goods write-offs) and reducing complexity (utilizing existing asset platforms, managing SKU proliferation) to the business
  • Create and implement change management strategies
  • Increase employee and customer adoption with a focus on communications
  • Assist with ServiceNow Maintenance/Upgrades (recommendations, testing)
  • Pre-Check and review of Global Change Orders
Qualifications for change management specialist
  • Willing to work in Englewood Cliffs, NJ
  • Solid computer skills with Microsoft applications (Word, Excel, PowerPoint, and Visio)
  • Participate in reviews including, but not exclusive to, Technical Interchange Meetings, Change Control Boards, Methods Configuration Groups and Configuration Management of product conformity
  • Experience with the implementation of change leadership programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions)
  • Position required relocating to St
  • Threeyears of experience as a change management specialist in programs and contracts of similar scope, type, and complexity is required
4

Change Management Specialist Job Description

Job Description Example
Our company is hiring for a change management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for change management specialist
  • Develop and monitor global metrics related to change orders
  • Ensure alignment of Engineering and Manufacturing Bills of Material and resolve issues between SAP and plant level legacy systems to support manufacturing
  • Provide coaching to global team members in the creation of change orders
  • Assigning Material numbers aligned to the component and battery catalogs
  • Provide back up support for regional change order coordinator and chair the Change Review Team meeting when regional coordinator is not available
  • Develop and execute detailed change management, stakeholder engagement, communication and training strategies and plans for strategic initiatives to drive organizational change
  • Develop and deliver communications and training activities for a variety of stakeholder groups
  • Work with IT divisions to drive alignment and increase awareness of various change initiatives
  • Define, measure and monitor change analytics and metrics for success/performance of the change efforts
  • Consult and coach senior leaders and project teams in leading their teams through change and/or helping them fulfill the role of change sponsor
Qualifications for change management specialist
  • An Associate’s Degree from an accredited college
  • Bachelor degree in General Business or a related discipline, MBA preferred but not required
  • Variable job duties
  • Working for international company
  • Cooperation with colleagues from different countries and Communications department
  • Close cooperation with division management
5

Change Management Specialist Job Description

Job Description Example
Our growing company is hiring for a change management specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for change management specialist
  • Produce and update category NPD funnel for MOR meeting
  • Partner with SHRBAs to build organization capability and change brand equity by communicating and implementing OD COE framework vision/mission, content, value, approach, and processes to relevant BU stakeholders
  • Diagnose business initiatives to determine the appropriate approach and organization capability and change solutions needed to meet short and long term business goals related to the Strategy
  • Partners on execution of organizational development & change solutions (assessment, design, delivery, or execution)
  • Support team while they serve as internal consultant for business leaders and Strategic Business Advisors
  • Lead and manage cross discipline/business project teams/task forces in response to business needs and global/regional initiatives
  • Ensure effective and efficient execution through disciplined project management while ensure a strong alignment to business needs
  • Maintain feedback loop with OD COE to develop/maintain Change Leadership engagement sessions and materials based on Change Framework
  • Gather requirements from the business line users for various funds/clients
  • Fully document all requirements and solutions
Qualifications for change management specialist
  • Opportunity for personal and professional growth
  • Challenging job tasks
  • Responsible and self dependent work
  • Flexible working hours and home office, rich benefit package (5 weeks of holiday, Cafeteria system, meal contribution )
  • Limited/unlimited contract
  • Winning energy communications team in support of government clients, driving energy efficient behaviors and promoting renewable energy efforts

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