Change Management / Change Communications Job Description
Change Management / Change Communications Duties & Responsibilities
To write an effective change management / change communications job description, begin by listing detailed duties, responsibilities and expectations. We have included change management / change communications job description templates that you can modify and use.
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Change Management / Change Communications Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Change Management / Change Communications
List any licenses or certifications required by the position: PROSCI, PMP, CIPR, ADKAR, IAPP, ABC, APR, WV
Education for Change Management / Change Communications
Typically a job would require a certain level of education.
Employers hiring for the change management / change communications job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Communications, Business, Management, Journalism, Business/Administration, Marketing, English, Human Resource Management, Education, Communication
Skills for Change Management / Change Communications
Desired skills for change management / change communications include:
Desired experience for change management / change communications includes:
Change Management / Change Communications Examples
Change Management / Change Communications Job Description
- Responsible for development and execution of communications strategy, including development of ongoing communications tools
- Supporting the Global team activities toward established change management deliverables and milestones
- Developing relationships with the regions, countries and site affiliates to develop and execute local change management programs to achieve the appropriate level of commitment
- Oversees the ongoing communications processes for Real Estate, Design, Construction and/or Facilities
- Support the day-to-day operation of a PMO
- Participate in the process of conducting an assessment of the current state HR processes, and technology
- Conduct testing of HR technology, as part of a HR technology implementation
- Create wide variety of communications (articles, email, posters, newsletters, ) with creativity and grammar accuracy
- Will draft/write key communication messages for senior leaders and collaborate to ensure adequate message is conveyed
- Prepare, update, and integrate content and materials for various intranet sites, including MGS, TeamShare, myLearning, and other outlets
- Identifies Store Development business needs for communications and brand guardrails and changes to plans as related to overall communications
- Identifies trends and gaps with existing communications systems and processes
- US communications planning and management (7 years)
- Project management experience, including ability to build and lead cross functional teams (5 years)
- 3 or more years of IT related experience
- Bachelor's degree in Graphics/Communications
Change Management / Change Communications Job Description
- Participate in change development by identifying needs and opportunities and managing planning response in the areas of behavioral change management
- Lead communication and change management efforts on transition and transformation as required
- Working with Finance & IT Communication and the Communication Business Partner for Diagnostics on a common communication plan for One Procurement
- Developing key messages and presentations to support RPC developing, publishing and maintaining content for various existing communication channels, intranet
- Support org design implementation, change activities related to initiative roll-outs across disciplines
- Project and Management – Develop proactive, comprehensive project strategies and plans, to include a structured framework to engage key reviewers and stakeholders, an editorial calendar by audience and aligned with key activities and milestones within the broader project plan, and success metrics, tracking and reporting that deliver business objectives
- Responsible for creating and implementing communications plan for a comprehensive, enterprise-wide, organizational transformation program
- Assists with building and maintaining stakeholder relationships as business partnerships
- Continually reviews stakeholder feedback to identify and communicate current and future program, support service, tool and resource needs of internal and external customers
- Works with senior executives, direct reports and peers to develop and implement strategies and goals
- Minimum 5 years of experience in developing change plans and executing strategic communications that support business objectives
- Bachelor’s degree in IT or related field (Communications preferred)
- Strong relationship management and consulting skills which results in proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate teams
- 8+ years of employment experience
- Ability to obtain and maintain a federal government security clearance
- Experience leading communications activities for organizational IT initiatives
Change Management / Change Communications Job Description
- Create an integrated communication and change management plan
- Actively seek new business opportunities and build relationships that lead to business development for internal communications and change management opportunities
- Supporting the identification and management of key stakeholder expectations and relationships
- Executing the global IRIS communication strategies and acting as key participant in leadership communication activities
- Evaluate existing communication channels for effectiveness, including print, media, digital/online, and in-person communication vehicles
- Pursue new business opportunities and work with pursuit teams to conduct research
- Assist with the creation of comprehensive training materials and supplemental documents, included but not limited to instructor-led training courses, facilitator guides, training videos, quick reference cards, computer based trainings, job aids that assures competency in the new HR processes or systems
- Manage multiple audiences and stakeholders and expectations in the active execution of change and communication strategies with a high standard of output and hitting critical timelines
- Manage and provide leadership to functional teams and support project management of the change work stream
- Build long-term business relationships with key stakeholders (internal organization and external partners) through engagement delivery, networking and services
- Familiarity with Service-Oriented Architecture (SOA) and Event Driven Architecture (EDA) philosophies for designing and building software applications
- Graduate / Degree in Organizational Development/ Business Management / MBA or equivalent experience
- PMI designation or equivalent work experience (minimum 5 years) in project management or operations management
- Creation, maintenance and alignment of the IT story to the evolving IT strategy, including a strategic narrative, key message map, talking points and executive-level narratives or presentations
- Translate complex ideas and messages into audience-specific narrative-style or presentation-style materials that are easily understood across different levels of the organization, including executives, town halls or all associates
- Sense the needs and develop materials to align department and program leadership with change and communication activities
Change Management / Change Communications Job Description
- Establishes the strategy, operational communication approach and master change management program plan for large departmental initiatives and programs
- Provides oversight for the development of program level impact and stakeholder analysis, governing the communication process and providing the appropriate framework/standards and tools (impact analysis, stakeholder analysis ) to project leaders to prepare them for tollgates and governance meetings - ensuring adherence to the process
- Own Communications & Change Management (CCM) project plan across all deployments (3 Waves – 26 Markets)
- Apply global change management and communications solutions, considering country needs and structures, driving process harmonization and ensure proper decision processes with key business stakeholders are maintained
- Communicate key changes and updates with the E2E project to the Merchandise Planning & Inventory Management teams globally key stakeholder groups through newsletters, updates
- Actively manage Merchandise Planning & Inventory Management internal website to ensure relevant and applicable content is available
- Actively engage in the development and education of the team relating to best practices in managing change
- Integration planningto inform prioritization to Global of integration efforts within the APAC Continent
- Manage ad-hoc Asia Pacific S&M Integration initiativessuch as Owner meetings, deployment modifications and other Integration initiatives
- Marketing initiative planning, tracking and budgetingto plan and track individual brand and marketing initiatives
- Establish process governance for IT communications and institutionalize use of the change management framework toolset for IT
- Partner with the Enterprise Program Management Office (EPMO) to provide the framework, toolsets and processes for projects and programs to utilize in the definition of effective engagement models and execute on-target communications to the right audiences
- Develop metrics to measure the effectiveness of change management and communications within the IT organization
- Create IT’s annual Change and Communications roadmap and execute projects to plan
- Act as the project manager/lead to support efforts related to communication strategies
- Develop new, imaginative and technology-embracing ways to communicate the value of IT offerings across our stakeholder groups
Change Management / Change Communications Job Description
- Performs other reasonable duties as assigned by Senior Director, BMSC Planning & Services
- Continuously innovate internal communications strategies, programs and activities
- Provide communications counsel and establish credibility in the role of advisor to leadership and program/initiative teams across all clients
- Manage and develop budget, program/project and resource plans to enable achievement of objectives
- Ad hoc requests and tasks as assigned
- Manage the compilation of weekly and monthly recruiting headcount reports to ensure the communications distribution list is relevant and up to date
- Project manage the strategy for the redesign of the recruiting pages on insideHR, especially focused on coordinating the refresh of outdated content and materials
- Assist in the creation of communications for various initiatives including but not limited to recurring and ad-hoc updates, reminders and training save-the-dates
- Assist in the oversight of the Global Recruiting communications calendar, ensuring communications are delivered appropriately and efficiently
- Support the execution of the bi-annual Global Recruiting town hall including the set up of communication lines, telepresence locations and communicating with on-site leaders and event coordinators
- Develop strong working relationships across the extended IT leadership team to gain a complete understanding of key activities, glean key priorities and identify any communications gaps to be addressed
- The role requires excellent organizational skills, project management and a strong understanding of how to manage change within a global culture
- Leadership skills to manage team and oversee projects
- High degree of business strategy and IT knowledge
- Must have at least 10 years of experience in executive communications support
- Program / Project Management, including Change and Communications Planning