Director, Change Management Job Description

Director, Change Management Job Description

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Director, change management provides guidance to staff involved in change initiatives in relation to the GSSC change management methodology, general project management principles, and specific implementation issues.

Director, Change Management Duties & Responsibilities

To write an effective director, change management job description, begin by listing detailed duties, responsibilities and expectations. We have included director, change management job description templates that you can modify and use.

Sample responsibilities for this position include:

Work with the Senior Director to develop enterprise organizational effectiveness methodologies and toolkits for institutional effectiveness and assessment, organizational design, leadership team effectiveness, span of control, and change adoption and change management for higher education institutions
Assist with developing training content and consulting offerings to equip university HR leadership, finance and operational leadership to effectively implement and/or leverage the above enterprise methodologies and toolkits
Develop a department level change and communication strategy
Directly manage change management and/or communication leads
Create and maintain impact assessment documents which identify stakeholders impacted
Develop an engagement strategy for thedepartment’s transition to “data as a service” and self-service model
Create and execute an engagement plan for executives and present materials to executives
Managing the work with Legal and Compliance to interpret and understand impacts of changing regulatory landscape as a result of MIFID2/MIFIR to articulate how this changing regulatory landscape will our specific business model
Define & obtain approval for the end to end business process model across products to transform the current state
Liaise with Technology & Middle Office for the system development and implementation of any systems solutions

Director, Change Management Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Director, Change Management

List any licenses or certifications required by the position: PMP, PROSCI, ADKAR, ITIL, LEED, OCM, CCMP, V3

Education for Director, Change Management

Typically a job would require a certain level of education.

Employers hiring for the director, change management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Management, Communications, Education, MBA, Human Resources, Business/Administration, Psychology, Graduate, Leadership

Skills for Director, Change Management

Desired skills for director, change management include:

Methodologies and tools
Change management principles
Project lifecycle phases
Change management principles especially in relation to leading change through people
Excel
Frameworks and approaches
Relevant strategic change management methodologies
Change management and principles
Change management principles and methodologies
MS Office

Desired experience for director, change management includes:

A solid understanding of organizational change and transformation, spanning org design, org effectiveness, and/or change strategy
Experience with leading a complex organization-wide projects and initiatives with multiple stakeholders and clients
Exceptional communication skills – both written and verbal – including developing anddelivering presentations to a variety of audiences
Ability to establish and maintain strong relationships– both internally and externally – that translate into deliverables
Abilityto embrace 30 % international travel (primarily Europe but also trans-continental)
Highlymotivated, goal oriented team player

Director, Change Management Examples

1

Director, Change Management Job Description

Job Description Example
Our company is looking to fill the role of director, change management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, change management
  • Owns full life-cycle of root cause analysis
  • Works with leaders to develop strategic plans for their business functions and guides the creation of roadmaps to support business transformation and implementation
  • Manages departmental resources to effectively provide services while containing costs
  • Determine, analyse and document business requirements, through detailed MiFID II rule review and interpretation, in collaboration with a multitude of internal and external experts
  • Prepare status reports, conduct meetings to follow-up on issues and monitor progress in close collaboration with Operations, Technology, Business, Legal & Compliance leadership
  • Leverage existing product and process knowledge, particularly in the field of Regulatory compliance
  • Take responsibility for the end-to-end delivery of workstreams within the agenda for Regulatory Reform
  • Interface with global change management teams to tailor approach and training material for delivery in Growth markets
  • Understand each market’s top commercial priorities and customize a change enablement strategy to enable those goals
  • Work across B2B and B2C business models
Qualifications for director, change management
  • Experience/knowledge of with varied employment legal/labor regulations internationally
  • Organizational Development Thought Leadership – Knowledge and practical application of leading edge organizational development and effectiveness methodologies
  • Change Champion – Demonstrated ability to design, develop and champion the adoption of a complex organizational/institutional change
  • Executing with Excellence – Strong results orientation with the ability to oversee translation of theories and best practices into practical, results-based solutions, aligned to clients’ priorities that adds measureable value to the university or university system client
  • Client Focus – Exceptional internal and external customer focus
  • Demonstrated experience leading consulting teams
2

Director, Change Management Job Description

Job Description Example
Our innovative and growing company is hiring for a director, change management. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for director, change management
  • Support introduction of new CRM features and functionality across markets by assessing value, readiness, and influencing global teams to deliver a market-centric solution
  • Develop creative solutions (competitions, giveaways, etc) to promote adoption and increase value within and across markets
  • Conduct regular reviews with business stakeholders to review progress and seek endorsement of strategy
  • Maintain effective communication (content and process) of progress across all work streams to the organization
  • Developing innovative change and communication solutions to complex organizational, leadership, employee, and branding challenges
  • Leveraging analytical and assessment skills to develop bespoke client solutions that drive business results
  • Growing and building a business through marketing, prospecting, and driving business development activities within an entrepreneurial environment
  • Leading client engagement teams
  • Developing a highly motivated staff
  • Serving as a strategic counselor to senior level and C-suite clients
Qualifications for director, change management
  • Experience working with committee and board leadership in higher education settings
  • 10-12years of experience working in Information Technology communication, projectmanagement, program management or change management
  • Demonstratedexperience managing user change and adoption across multiple projects
  • Atleast two years of experience preparing and presenting materials to executives
  • Functionalknowledge of Microstrategy, Essbase, or other reporting tools is beneficial
  • Collaborate with business and IT partners to deliver the approved portfolio of projects engagement, risk management, issue resolution etc and to champion the forward looking change agenda for Canada
3

Director, Change Management Job Description

Job Description Example
Our company is hiring for a director, change management. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for director, change management
  • Accountable for ensuring record management (including archival) strategy for PV is clearly established, communicated and available for inspection/audit readiness
  • Identifies archiving and document management gaps and drives plans and actions to mitigate
  • Establishes and maintains document management policies within PV to facilitate efficient, legal and secure access to electronic content
  • Consult with MAGIC end users in PV regarding problems in accessing/registering electronic content and liase with MAGIC registrants to remedy issues
  • Conduct needs assessment to identify document management requirements/needs (retention changes, archival periods, systems, processes, SPS improvements) of departments or end users
  • Organize archival records and develop classification systems and processes to facilitate services and access to archival materials
  • Keep abreast of developments in document management technologies and techniques and monitor regulatory activity to maintain compliance with records and document management laws
  • Act as change lead for multi-year IT strategy – driving intent, people and delivery aspects of transformation
  • Evangelize “simplicity” as a driving force for change
  • Engage and contribute to transformation teams to enable strategy realization, with a particular focus on IT talent and culture and PMO processes
Qualifications for director, change management
  • Outstanding communication and presentation writing skills
  • Requires 10 years of progressively responsible project, incident and change management experience including a minimum of 5 years of people management experience
  • AML modelling and implementation
  • Extensive experience in implementing Financial Regulatory Reform
  • Well developed organizational and analytical
  • Minimum 5 years in IT leadership roles
4

Director, Change Management Job Description

Job Description Example
Our company is growing rapidly and is hiring for a director, change management. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for director, change management
  • Benchmark and identify levers for change across organizational architecture, operating model, talent base, culture, governance and incentives
  • Support the development and implementation of the near- and long-term roadmap for strategy realization with focus on talent/culture/PMO processes
  • Support and engage IT leaders in strategy realization and promote their involvement
  • Contribute to the change necessary to manage stakeholders involved with the IT PMO process globally
  • Support the development of workforce and workplace plans in support of strategy
  • Support innovation as a path to breakthrough thinking
  • Work collaboratively with Group Risk Management (GRM), business/functions and IT partners to define and prioritize system enhancements including scope, estimate work effort and development of high level requirements for risk capital systems
  • Develop and manage project timeline, track project status and administer change management process
  • Define and manage business project deliverables/activities and ensure timely execution of project tasks requirements analysis, business acceptance testing, defect management
  • Develop and improve processes and procedures within Enterprise Risk Architecture and Implementation
Qualifications for director, change management
  • Experienced team leader with strong influencing skills
  • 10+ years of professional experience with progressive levels of responsibility in the financial service industry
  • Superior communication skills with an ability to share and synthesize knowledge
  • Working experience in an enterprise infrastructure data and technology environment, including project management and risk management responsibilities
  • Exhibits proficient knowledge of business standards and operational processes
  • Accountable for the consistent execution of the enterprise wide Organization Design and Organizational Change Management (OCM) Strategy
5

Director, Change Management Job Description

Job Description Example
Our company is growing rapidly and is looking for a director, change management. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for director, change management
  • Develop competencies and lead project team members to timely implementation of system enhancements
  • Developing and implementing a change program to deliver the process, system and cultural changes that are desired to be implemented as part of the project
  • Manage the relationship with and performance of the delivery partners
  • Work closely with the other program leads to ensure successful delivery
  • Interact with senior executives and prepare reports to address executives’ informational needs
  • Coordinate with internal (e.g., Customer, Billing, Jurisdictions, IS, HR, Regulatory) and external
  • Contribute content to executive presentations, including project/program Steering Committees and broader US Executive Committees
  • Developing the learning and change management strategies and approaches to enhance the organization’s skill sets and equip the organization to operate effectively in a dynamically evolving and global environment
  • Establishing and maintaining an industry-leading Learning and Change Management capability that drives value for our clients and is an asset to our recruiting/retention efforts
  • Partnering with business leaders to understand the learning and change management needs of the organization
Qualifications for director, change management
  • Degree/Diploma in Organizational Development, Social Science degree or equivalent experience
  • PMI designation or equivalent experience
  • Change Management Professional designation is a plus (ACMP) Association of Change Management Professionals
  • Ability to filter opinions
  • 15+ years of top tier consulting experience focused on Talent Management, Workforce Management, Organization Design, Change Management and Digital
  • Demonstrated experience building a practice

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