Organizational Change Management Job Description
Organizational Change Management Duties & Responsibilities
To write an effective organizational change management job description, begin by listing detailed duties, responsibilities and expectations. We have included organizational change management job description templates that you can modify and use.
Sample responsibilities for this position include:
Organizational Change Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Organizational Change Management
List any licenses or certifications required by the position: OCM, ACMP, PMI, ITIL, PMP, SAFE, PROSCI, ADKAR, CABP, PBA
Education for Organizational Change Management
Typically a job would require a certain level of education.
Employers hiring for the organizational change management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Management, Business/Administration, Education, Communications, Psychology, Human Resources, MBA, Industrial/Organizational Psychology, Design
Skills for Organizational Change Management
Desired skills for organizational change management include:
Desired experience for organizational change management includes:
Organizational Change Management Examples
Organizational Change Management Job Description
- Lead the execution of multiple, actionable, targeted change management strategies and implementation plans that may reach global, regional or local workforces
- Provide coaching and guidance to Sponsors/Leaders on leading, resourcing and managing change
- 40% Strategy, Planning, Reporting
- 40% Execution across a portfolio or multiple projects
- 20% Capability build, coaching, educating, guiding more junior resources
- Development and implementation of strategies to enable people/organizational change and support benefit realization across initiatives
- Providing change enablement leadership and guidance to technology and business partners
- Provide change management support across Technology & Operations programs or multiple projects
- Partner with Executives to set the overall change strategy on programs / projects
- Develop and manage the change plan and guide more junior resources in work activities to achieve required results
- The ability to track, assess, manage and reinforce change readiness across the workforce and key stakeholder groups as changes are deployed year over year
- Active Listenting
- 8 years of change management experience or 4 years of change management experience with 4 years in a business leadership role
- 3-5 years of experience in the delivery of large scale technology initiatives across diverse stakeholder groups and at the Executive / Sr
- Demonstrated ability to manage / support global, regional and local workforces
- Change Management training and/or Certification
Organizational Change Management Job Description
- Coach and prepare individual leaders to lead change, and facilitate alignment of project objectives among the leaders
- Define Sponsor goals and expectations, including their levels of commitment and ability to influence the change process
- Ensure that the sponsor is clear on the sponsor role and assess their readiness to perform the role
- Work with Executives and Senior Management to ensure that the right resources are engaged in a timely manner to support key change initiatives
- A basic understanding of HR processes
- Work with the training group to ensure training materials are developed and classes are held on schedule
- Develop metrics for ongoing measurement of user adoption and impact
- Act as a liaison between the BTO and the change network (which may be a formalized group on larger projects or designated change champions on smaller projects) to ensure the flow of communications between both groups
- Assist development, implementation and management of benefit measurement systems to track adoption, utilization and proficiency of individual staff level changes business case benefits realization
- It will also include developing and delivering training using the ADDIE methodology to prepare Client for future software releases
- Self Awareness and Humility
- 3-5 years of experience in the delivery of large scale and complex enterprise initiatives across stakeholder groups
- Demonstrated ability to manage multiple initiatives guiding junior resources, 3rd party suppliers and other team members as required
- Masters degree in organization Development or adult education or related fields
- Expert skill level in coaching others the ability to modify approaches between directing, coaching, supporting and delegating depending on the specific task and individual
- Bachelor’s Degree required, concentration in communication, organizational development, psychology, business administration, education, or related area preferred
Organizational Change Management Job Description
- Supports strategic programs by working with leaders and applicable partners to determine solutions to problems or opportunities
- Develops applicable OD solutions to support the overall project and change plan
- Develops the change management plan based on a situational awareness of the details of the change and the groups being impacted by the change
- Improves project planning and execution by ensuring strategic integration with the Project Management Office, Walgreens Lean Six Sigma, and Project integrators
- Participates in and may lead cross-functional teams on major strategic programs to support organizational alignment, business readiness, stakeholder engagement, communications
- Ensures quality and consistency of OD and change management services provided across Walgreens
- Supports the execution of plans by employee-facing managers and business leaders
- Partners with OnePlan Team, HR Business Partners, business unit executives and project owners to drive organizational development and change plan
- Identifies the need for external change consulting support as needed (typically more tactical communication, training) for an assigned project
- Participates as an active member of OD/Change COE
- Understand technical changes and translate into people impacts
- A minimum of 5 years experience creating and implementing change management strategies for systems non-systems implementations in large organizations
- Organizational change management for large scale IT projects (e.g., SAP, Office 365)
- Business transformation implementations (with an emphasis on systems process change elements)
- Communications plans implementation
- Assessment and Metrics
Organizational Change Management Job Description
- Supports work with customers and internal stakeholders to identify and clearly articulate the vision, rationale, benefits of the desired change, mindsets and behaviors that need to shift
- Assists in defining the system access needed to perform jobs in new system
- Develops transition materials to prepare end users for new roles in the IPPS-A system
- Data analysis, development and implementation of people focused transition strategies
- Strategic human capital planning and development
- Administer Readiness Survey to Pilot Sites
- Defining and measuring Change Management requirements and assist in the development and execution of the change management strategy
- Measuring Change Readiness of stakeholders at all levels of the organization
- Supporting the development of communication strategies and detailed communication plans
- Using input from internal and client project team members to develop training strategies and curricula to support role based learning activities
- Minimum of 3 years of relevant experience in culture awareness, communications planning and/or execution, , , stakeholder engagement, job role design or training planning and/or execution
- Rapidly become familiar with business processes and technologies used throughout Enterprise Supplier Management in order to understand customer challenges and asses the environment for change
- Create and implement change management strategies and plans that maximize adoption and minimize resistance
- Build a network of change champions and agents
- Develop comprehensive change management plans
- Monitor and evaluate change tactic effectiveness
Organizational Change Management Job Description
- Coordinating and delivering change and training activities and deliverables
- Supporting clients in achieving sustainable performance and/or improvements
- Work with the technical teams to better understand the offering in order to develop a change plan
- Collect and analyze trends in adoption data and recommend and implement additional enhancements to further drive adoption
- Review adoption support and define on-going adoption needs and roadmap and deliver review sessions and pulse survey(s) to measure performance
- Define the GIS Change Management strategy
- Define and build the GIS Change Management toolkit
- Build IS Project training materials for new systems deployment
- Work with Project Leaders for GIS project s to define the Change Management requirements and build-out suitable plans necessary to achieve the targeted project results
- Provide global standards for change activities which will support any regional projects
- Certification in change management methodology
- Serve as change management coach to project teams
- Provide thought leadership as demonstrated by the ability to contribute to the strategic development of various initiatives
- Develop creative ideas and promote innovative customer-centric digital solutions
- Possess professionalism and leadership presence in all aspects of team and customer relationship-building
- At least 7 years of experience leading Organizational Change Management efforts