Desktop Support Engineer Cover Letter

Desktop Support Engineer Cover Letter

4.9
187 votes for Desktop Support Engineer

15 Desktop Support Engineer cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Desktop Support Engineer Cover Letter

30406 Block Crossroad
Port Shannonburgh, HI 98822
Dear Lennon Schroeder,

Please consider me for the desktop support engineer opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for application/Windows OS installation/configuration/patching as well as data reporting (application install status, client health, etc.) leveraging Microsoft System Center Configuration Manager.

Please consider my experience and qualifications for this position:

  • A+, Network+, MCT, or MSCE and ITIL Foundation Certification strongly preferred
  • Experience of working in an ITIL 1st and 2nd Line Desktop environment
  • ITIL accreditation to a minimum of Foundation level
  • Experiencing of using ITSM tools, especially BMC Remedy suite
  • Windows 7 and Windows 8 desktop environments
  • Apple OS
  • Microsoft desktop (Office) applications
  • Networks and Telephony

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Cameron Beer

Responsibilities for Desktop Support Engineer Cover Letter

Desktop support engineer responsible for architecture and engineering services and technical support for all Microsoft technologies in a desktop computing environment (including, but not limited to Operating Systems (Win XP, Win7), MS Office Suite (2007, 2010), Microsoft Project, Microsoft Visio, Microsoft Outlook/Exchange and Internet Explorer.

Hands-on experience in troubleshooting Windows OS, Desktop/Laptop, Email (Lotus, Exchange), Active Directory, basic networking and server
Experience operating and supporting market data applications
Able to use ticketing system to track incidents, changes, and problems
Active Directory (multi-forest) \ SCOM and PowerShell \ Advanced scripting
Fluent with Apple products
Familiar with current network protocols on client end, desktop software and operating systems
Good in both oral and written English
Expert knowledge of Windows operating systems and Microsoft Office suite of applications

Desktop Support Engineer Examples

Example #1

Example of Desktop Support Engineer Cover Letter

33883 Bayer Mission
Kinaton, OK 77615-2452
Dear Riley Grady,

I would like to submit my application for the desktop support engineer opening. Please accept this letter and the attached resume.

Previously, I was responsible for backend configuration, maintenance and support for services and security applications including but not limited to Microsoft 365, Okta, Active Directory, Windows Server and other various services and platforms.

Please consider my qualifications and experience:

  • Android & IPhone Support
  • Experience with Citrix Xendesktop
  • Knowledge of – WINS, DHCP, DNS, Group Policy
  • Knowledge of networking, Datacoms & Voice, Active Directory (User environment), Network Printing, TCP/IP, Ethernet & LANS
  • Perform general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment unless prohibited by existing customer warranties
  • Escalate the issue/problem to proper Tier 3 Support team members when the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral
  • Experienced working towards agreed Service Desk SLAs
  • Understanding of lab practices, instruments and software

Thank you for considering me to become a member of your team.

Sincerely,

Rory Corwin

Example #2

Example of Desktop Support Engineer Cover Letter

293 Abraham Shore
Huelsfort, IA 12910
Dear Haven Grimes,

I am excited to be applying for the position of desktop support engineer. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for tier III support for Microsoft Windows client platforms by investigating and troubleshooting incidents and issues to resolution and providing well documented status updates.

Please consider my qualifications and experience:

  • Proven desktop support experience, 1st and 2nd line
  • Good experience with windows, active directory, hardware and software
  • Experience preferred with Desktop and Laptop troubleshooting
  • Familiarity with ITIL process and procedures
  • Experience in engineering desktop solutions for entire organizations (design, Deployments) preferred
  • Experience with office administration and data feed services (such as Reuters or Bloomberg) preferred
  • Previous experience in supporting trading users preferred
  • Strong collaboration with Infrastructure Team

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Briar Hegmann

Example #3

Example of Desktop Support Engineer Cover Letter

221 Medhurst Center
Kendrickmouth, IL 58856-3159
Dear Briar Waelchi,

I would like to submit my application for the desktop support engineer opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for tier-2+ support for Citrix, Microsoft Server Operating Systems, and Active Directory.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Implementation and support services for Microsoft related technologies - Workstations, servers, Exchange, SQL, SharePoint
  • Extensive application support experience with MS Office, Outlook, SharePoint, Lync, Adobe Products
  • Experienced working towards agreed SLAs
  • Customer Service - Works with clients and customers to assess their requirements, provide information or assistance, explains the scope of available products and services
  • Installing, configuring and maintaining desktop, laptop and peripheral hardware
  • Experience in installation, upgrades, and support of Windows desktops
  • In-depth knowledge of Windows operating systems –Windows 7 & Windows 10
  • Experience using PC support tools such as LANDesk preferred

Thank you for considering me to become a member of your team.

Sincerely,

Dakota Mraz

Example #4

Example of Desktop Support Engineer Cover Letter

875 Zackary Dam
Lake Marjorieview, NV 37165-8026
Dear Drew Jerde,

I am excited to be applying for the position of desktop support engineer. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for experienced technical support of Windows/Mac endpoints, SSO, Casper, SCCM, Airwatch and Office365 applications.

Please consider my qualifications and experience:

  • Thorough knowledge of security enhancement/monitoring products for PC and laptop environment
  • Automation tools (such as SCCM)
  • Network support experience
  • Hardware Installation experience
  • Netbackup / Backup Exec
  • Good knowledge of SANS and FAS technologies
  • IOS/ Samsung/ Nokia phone support
  • Good knowledge of – WINS, DHCP, DNS, Group Policy

Thank you for your time and consideration.

Sincerely,

Sawyer Skiles

Example #5

Example of Desktop Support Engineer Cover Letter

384 Mabel Shoals
Adamsfurt, SC 90220-4855
Dear Sam Rolfson,

Please consider me for the desktop support engineer opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for technical and operational guidance and direction to customers in establishing and operating video teleconferencing systems (Windows, UNIX, Mac OS, Linux, MS Exchange, XP and POP email systems, Word, Excel, Outlook, PowerPoint).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • At least 6 months Desktop Support background
  • Proficient in Operating System support
  • Knowledgeable in network cabling installation
  • Basic hands-on/administration experience on Microsoft windows platform (XP, Win7, 2Kx )
  • MAC and other related Office automation applications (MS Office, Outlook )
  • Basis ITIL awareness &
  • Extensive experience with Mac OS X (10.10 to current)
  • Experience with Device Management Software (SCCM/JAMF Pro)

Thank you for your time and consideration.

Sincerely,

Reese Stokes

Resume Builder

Create a Resume in Minutes with Professional Resume Templates