Desktop Support Manager Cover Letter

I submit this application to express my sincere interest in the desktop support manager position.

In the previous role, I was responsible for desktop support and administrative support for PC’s and peripherals including user account management / active directory.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of Mobile devices and MDM solutions (setup, config., troubleshooting)
• Extensive Experience with supporting high level executives
• Application Packaging (wyse or softricity) experience
• Hands on Manager of Network Architects/Engineers/Operations with knowledge in the following network technologies to include Cisco Routers, Switches, Firewalls, Cisco/F5Load-Balancers, ACE, VPN concentrators others for data centers and branches
• Experience with IT service management methodologies
• Experience managing a team of IT professionals
• An aptitude toward identifying, recommending / selling and applying technology solutions to solve business needs
• Experience with leading and supervising a team in a work environment

Please consider me for the desktop support manager opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for maintenance and support for client products, peripherals, servers, mobile devices, networks and physical moves and software.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Experience in project management, process mapping and metrics
• Competency in Microsoft Office Suite & Windows operating systems (7 & 10)
• Familiarity with Microsoft SCCM to image and deploy packages
• Knowledge of configuring, troubleshooting, and repairing hardware including PCs and printers
• Willingness to learn continuously evolving company and industry specific applications and technology
• Versatility, flexibility, and a willingness to work within fast paced environments with enthusiasm
• Project Management experience welcomed
• English proficiency (speak, read, write)

I submit this application to express my sincere interest in the desktop support manager position.

Previously, I was responsible for local Area Networks and Wide Area Networks support.

My experience is an excellent fit for the list of requirements in this job:

• Strong knowledge of corporate desktop technologies including Microsoft Windows Operating systems, Active Directory, WSUS, LanDesk management console, McAfee Virus Scan / EPO, imaging technologies, MAC OS and Mobile Device Management
• Advanced knowledge of technologies related to centralized infrastructures
• Awareness of major trends in the IT industry
• Excellent customer service skills and dedication to meeting the needs of the customer
• Windows desktops and laptops, Android, and iOS devices, in a networked environment
• Strong expertise across the Microsoft stack -- development, business intelligence, office productivity, and business applications
• Excellent understanding of computer hardware, operating system functions, and components
• Possess analytical and problem solving skills and excellent judgment

I submit this application to express my sincere interest in the desktop support manager position.

In my previous role, I was responsible for data analysis support from both global and local system by designing and implementing metric reports for ClinOps management and users.

Please consider my experience and qualifications for this position:

• Good desktop background
• ITIL and/or Microsoft Certification
• Strong skills in Windows Operating System (OS) and hardware troubleshooting
• Windows OS and application deployment using SCCM or other imaging tool and software distribution system
• Strong Skills troubleshooting and repairing Microsoft Outlook email and calendaring issues
• Strong understanding of installation and use of common desktop applications such as Microsoft office
• Strong Skills in handheld smart devices such as iOS and Android
• Strong understanding of Active Directory objects and resources including file and print technologies

Please consider me for the desktop support manager opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for lAN (Local Area Network) and WAN (Wide Area Network) support to remote end users.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Enterprise imaging and desktop deployment technologies (preferably SCCM and JAMF)
• Medium to Large Enterprise IT environment support experience is preferred
• Demonstrates leadership through strategic thinking and leading or initiating Customer Support- driven transformations
• Demonstrates continued focus on information security and ensures compliance
• Demonstrates leadership through job specific functional knowledge
• Demonstrates leadership through strong people and performance management skills
• Demonstrates awareness of the global IT business landscape, and recognizes opportunities for alignment while understanding the unique cultural and business challenges regionally
• Good understanding of printer support techniques and software support