Desktop Specialist Cover Letter

I am excited to be applying for the position of desktop specialist. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for end to end management, maintenance and support SCCM, McAfee EPO, Wsus backend systems.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Strong understanding of distributed server environments
• Experience with virtual computing environments Citrix, VMWare
• Experience supporting mobile devices and video conferencing systems
• Experience with enterprise request and incident ticketing systems (Remedy, GIRA)
• Experience with a wide variety of hardware, including, but not limited to desktop/laptop PCs, phones/tablets, printers, and peripheral devices
• Experience using and managing Microsoft Windows Server, Windows Windows 7/10, Microsoft Office
• Provides break/fix technical support for networked and stand-alone Partners managed devices to comply with Service Level Agreement
• Escalates unresolved issues to appropriate level 3 IS Support Services team

I am excited to be applying for the position of desktop specialist. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for technical support, advanced troubleshooting, Scripting (PowerShell, command line, .vbs)Configuration Management (SCCM/MECM - Current/supported builds, system maintenance), Active Directory (ADUC/GPO/PKI) self-motivated, task orientated, time management, works well with global remote team, excellent communication skills (verbal and written), existing knowledge for quick start and minimal training.

My experience is an excellent fit for the list of requirements in this job:

• Troubleshooting knowledge of common office applications, printers and copiers
• Knowledge of network protocols and topology
• A+ Certified Preferred * Team Player
• Customer Driven * Self-Motivated
• Excellent technical knowledge of hardware and software, including Windows 7, Windows 10, Microsoft Office OS, and Microsoft Office applications
• Effective project management techniques
• Strong verbal communication skills to work with technical and non-technical staff
• Technical understanding and troubleshooting of computer hardware - PC's, smartphones, printers

I would like to submit my application for the desktop specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for initial configuration and troubleshooting for McAfee, ServiceNow, and Tripwire IP360 products supporting network monitoring, device detection, endpoint software inventory, configuration compliance assessments, and vulnerability detection.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Some network support experience
• Some systems administrative experience
• Room for learning a lot of technology – room for experience and knowledge building
• Getting to know some great people
• Working experience with Hardware RAID
• IT Basic knowledge in Networks, Operating Systems, MS Office Desktop / Laptop troubleshooting
• Broad range of troubleshooting knowledge of common office applications, printers and copiers
• Experience with Microsoft Visio drawing software and street-level mapping programs such as Microsoft MapPoint and/or Google Earth

Please consider me for the desktop specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for initial configuration and troubleshooting for McAfee, Beyond Trust and Retina Splunk products supporting network monitoring, device detection, endpoint software inventory, configuration compliance assessments, and vulnerability.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Demonstrated working knowledge of client applications, deployment tools for operating system images, Microsoft operating systems and computer hardware
• Experience in JAMF or SCCM Preferred
• Experience with anti-virus monitoring and resolution
• Microsoft Certifications (MCP’s) or MCSE
• Advanced Windows and Apple OS Troubleshooting and Support Experience
• MCTS, CompTIA A+/Security+ certificates preferred
• A+ certifications
• High School or equivalent knowledge

I submit this application to express my sincere interest in the desktop specialist position.

In the previous role, I was responsible for full frontline support along with full rights to System Center Configuration Manager (SCCM) and participates in building images.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Strong proficiency in video and audio conferencing, VOIP phone systems, wired and wireless networks
• Advanced knowledge of end‐user hardware including laptops, desktops, peripherals, monitors, printers, and mobile devices
• Thorough knowledge of current Microsoft Windows operating systems
• Working knowledge of Microsoft Office Suites, including but not limited to Microsoft Outlook, Word, and Excel
• Working knowledge of networking technologies such as Ethernet, switches, computer hardware and software
• Experience in automated help desk management systems
• Take ownership of problems/issues within his/her control and manage until it's resolved
• MCSA is a +