Desktop Support Specialist Cover Letter

Desktop Support Specialist Cover Letter

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15 Desktop Support Specialist cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Desktop Support Specialist Cover Letter

49616 Sari Streets
South Samburgh, FL 57059
Dear Avery Bins,

In response to your job posting for desktop support specialist, I am including this letter and my resume for your review.

In my previous role, I was responsible for management of Win XP and Windows 7 OS including registry level administration and active directory.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware
  • Professional self-starter that’s highly organized with good communication skills
  • Post-secondary technical education preferred
  • Experience creating documentation, how to articles or equivalent
  • Excellent self-task management skills
  • Familiarity with setup, install, and configure of Android and iOS devices preferred
  • Familiarity with automated provisioning tools, service desk software preferred
  • Able to touch-type at a speed of at least 50 words per minute

Thank you for considering me to become a member of your team.

Sincerely,

Marion Maggio

Responsibilities for Desktop Support Specialist Cover Letter

Desktop support specialist responsible for timely, accurate, and professional service and presentation to internal and external clients via telephone, email or in person knowledge of Windows Server 2012 permissions/shares, Active Directory and Group Policy Management, Windows 7/10, and all Office applications and O365 products.

Windows XP, Windows 7, AV, VPN, Active Directory, VDI knowledge preferred
Experience in using PC-based word processing, presentation, and e-mail software preferred
Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred
Proven proficiency with Windows, Office and AD
Strong understanding of desktop software and hardware
Experience in video conference technology and support
Utilize defined processes, & procedures to ensure consistent, timely, and reliable end user support adequate system security, asset tracking
Work closely with other members of the IT organization to help address more complex issues and ensure free flow of information

Desktop Support Specialist Examples

Example #1

Example of Desktop Support Specialist Cover Letter

818 Vincent Cape
Blanchburgh, OK 64210-4011
Dear Parker Collier,

I would like to submit my application for the desktop support specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for 2nd level support Windows 7/10, Mac, iOS, and Android support to executives located on the Culver City campus and home office visits.

Please consider my qualifications and experience:

  • Has worked with 3CX or similar IP phones
  • Thorough 'hands-on' understanding of Windows OS Systems administration, with DNS, WINS, file access methods, system utilities, and Active Directory in a large environment
  • Thorough understanding of all Microsoft Office products
  • Comprehensive knowledge of hardware and personal computer analysis
  • Provide Level 2 and 3 IT Service desk services including VPN, Ms Windows, Ms Outlook, PC Hardware, Software and network troubleshooting
  • Thorough understanding of Windows and MAC Operating Systems
  • Keen attention to detail, with a commitment to follow through and follow-up
  • Strong understanding of user and PC Management Systems

Thank you for your time and consideration.

Sincerely,

Dallas Bartell

Example #2

Example of Desktop Support Specialist Cover Letter

2345 Homenick Isle
Lake Curtis, AK 07975-8797
Dear Blake Pouros,

I submit this application to express my sincere interest in the desktop support specialist position.

In my previous role, I was responsible for front line support for Windows, Linux, Mac, and iOS, systems; serve as an initial point of contact for customers.

Please consider my qualifications and experience:

  • Familiarity with current computer technologies and applications such as word processing, spreadsheet and collaboration applications
  • Above average knowledge of computer systems (both Windows and Mac)
  • Strong English written and verbal skills, command of basic grammar and diction appropriate to an IT Support Center and clear and pleasant speaking voice
  • Strong Help Desk operational knowledge such as customer support soft skills and effective phone skills, troubleshooting, and critical thinking
  • Strong technical knowledge of all software, hardware, and web-based systems including at including Windows OS, Macintosh OS/X, iPad, iPhone, Lotus Notes and/or Exchange, MS Office, CRM and ERP systems (e.g., SalesForce, JDE, SAP, NetSuite), Reporting systems
  • At least aCompTIA A+Certification
  • Enterprise Executive Desktop Support Mac OS X JAMF Casper PC Windows ACSA, ACSP, ACTC, ACS, Mac Genius, Dell Certified Active Directory Exchange Server Window Server Power User Super User DNS DHCP Entertainment***
  • BS in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Alexis Gleason

Example #3

Example of Desktop Support Specialist Cover Letter

79185 Wintheiser Lane
Staceybury, MT 70427-9079
Dear Emery Lueilwitz,

I would like to submit my application for the desktop support specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for 2nd & 3rd level support Windows 7/10, Mac, iOS, and Android support to executives located in Philadelphia Axalta Headquarters.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Follows universal precautions, safe handling guidelines, and all other infection control standards
  • Collaborates with other Partners IS support groups as appropriate for support, troubleshooting of hardware, software, cabling, and network infrastructure problems
  • Provides setup and configuration of network devices using standard OS tools, Epic tools, and Partners developed tools
  • Participates in the execution of large hardware deployment projects or departmental moves
  • Performs scheduled preventative maintenance on desktop and laptop workstations including, reimaging build, data backup and restoration, cleaning physical hardware, replacement of broken or out of warranty hardware and cable management
  • Backup and restore primary user data stored on the local hard drive of private devices using data migration software User State Migration Tool (USMT)
  • Imaging, replacing, and troubleshooting desktops and laptops
  • Cooperative, tactful and courteous attitude

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Avery Hilll

Example #4

Example of Desktop Support Specialist Cover Letter

28505 Beier Plaza
Pierreburgh, WV 65668-9960
Dear Parker Hansen,

Please consider me for the desktop support specialist opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for phone based technical support for external networked desktop systems upgrading from Windows 7 to Windows 10.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • A+ and/or Netowrk+ certification will be given higher consideration
  • Install and maintain Microsoft Windows on desktops and laptops
  • Create and maintain systems and procedures documentation
  • Assist users with basic application problems/questions
  • Work with staff to ensure their systems are functional and secure
  • Requires at least an active Top Secret clearance
  • Should possess knowledge of overall desktop support including standard troubleshooting processes
  • Windows PC and/or Mac certifications preferred

I really appreciate you taking the time to review my application for the position of desktop support specialist.

Sincerely,

Ryan Funk

Example #5

Example of Desktop Support Specialist Cover Letter

86584 Theron Forges
North Julio, OK 39977-1142
Dear Tatum Ebert,

I would like to submit my application for the desktop support specialist opening. Please accept this letter and the attached resume.

Previously, I was responsible for workstation Support for the following OS’: Windows 7, Windows 10, iOS.

My experience is an excellent fit for the list of requirements in this job:

  • Manage Active Directory, Print Server, Perform Backups
  • Thorough attention to detail and accuracy
  • Capacity to work in a fast-paced, deadline driven environment with multiple concurrent assignments
  • Zoom Video Conferencing
  • Avaya Phones
  • ITIL and Microsoft certifications preferred
  • Advanced knowledge of Microsoft technology including Office, Active Directory, Communicator, Exchange, SharePoint, CRM
  • Advanced knowledge of Windows 7, 8.1 and Mac OS X

I really appreciate you taking the time to review my application for the position of desktop support specialist.

Sincerely,

Phoenix West

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