Desktop Support Analyst Cover Letter

In response to your job posting for desktop support analyst, I am including this letter and my resume for your review.

In my previous role, I was responsible for day-to-day technical support to employees for hardware break/fix, network infrastructure and internal desktop systems software and hardware.

Please consider my experience and qualifications for this position:

• Hardware and software configuration and repair
• Windows XP, 7, 8 & Mac operating systems
• Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Lync)
• PC/Mac software installation and maintenance
• PC/Mac Troubleshooting
• Familiar with LAN/WAN/WLAN technologies and support
• Professionalism and courteousness
• Consistent time and attendance record

I am excited to be applying for the position of desktop support analyst. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for software/hardware support and training for desktop, laptops, printers, and tablets to both team members and internal clients.

Please consider my experience and qualifications for this position:

• Experience with Apple operating systems
• Experience with Cell Phones and other mobile devices
• Experience with Service Now or other ticket tracking software
• Strong knowledge of Windows, MS Office, POS, Telephony
• PC Hardware, Networking, Infrastructure and problem resolution
• Help users with issues relating to their desktop / laptop / ipad / iphone devices
• Image building, use of MDT and WSUS
• Printer maintenance - replacing toner / fuser.

I would like to submit my application for the desktop support analyst opening. Please accept this letter and the attached resume.

Previously, I was responsible for set up and fully support desktop, mobile, telecom, network and video conferencing systems hardware and software.

My experience is an excellent fit for the list of requirements in this job:

• Based in our Paris office, this role reports into our EMEA Desktop Support Manager based in the UK, working closely with our EMEA Desktop Support Lead, also UK based
• Experience with HP PC/Desktop, Anti-Virus and HP Printer support
• Experience with Telephone Systems (esp
• Microsoft server and accounts administration
• Knowledge of call tracking and support applications
• Knowledge of SQL Server, DNS, TCP/IP, IIS
• Desktop imaging process automation
• Excellent written, oral and interpersonal communication skills, influencing skills

I would like to submit my application for the desktop support analyst opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support to desktop specialists and assists in carrying out company objectives including hardware and software rollouts.

My experience is an excellent fit for the list of requirements in this job:

• Experience working in a team-oriented, collaborative environment and able to handle constructive criticism
• Have experience creating and modifying accounts / profiles in Active Directory
• Previous experience repairing faulty equipment
• Basic local area network knowledge in order to connect new workstations to network and host systems
• Configuration of Symbol RF guns
• Relative Microsoft certifications or equivalent knowledge
• Education, Training and Experience recommended
• In-depth Knowledge of Windows 7 and Windows 8 OS

I am excited to be applying for the position of desktop support analyst. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for ongoing management and operations support of all hardware and software in the facility which entails configuring and maintaining the set-up and on-going support of production workstations, printers, and scan equipment.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Customer Service Experience (Although working 3rd shift, will interface with end users from time to time
• Hardware (re-image machines, drive wiping, repairing monitor, keyboard, mouse ) and Software Installation (read script and follow directions for installations) experience
• High attention to detail (electronic and paper documentation - ServiceNow Experience Preferred or general ticketing system experience)
• Maintain a current and valid Open Australian Driver’s License
• Certification in ITIL Foundation is highly desirable
• CompTIA A+ certification (or equivalent) is essential as an understanding of computers and their support requirements
• ITIL V3 Foundation Certificate would be advantageous
• Microsoft Certified Professional qualification