Order Entry Specialist Job Description
Order entry specialist
provides complex administrative and project support to a department head and/or senior management using advanced MS Office skills (Word, Excel, MS Project and/or PowerPoint).
Order Entry Specialist Duties & Responsibilities
To write an effective order entry specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included order entry specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Update and maintain accurate Oracle CRM On Demand system information related to customer accounts, product tables, contact information
Ensure IOs received from agency can be run as purchased
Partner with order entry experts in all channels
Responsible for preliminary review of all incoming orders for all necessary information
Coordinate cancellation requests to appropriate approvers and notify the plant and Operations of any cancellation
The candidate will be responsible for the coordination of activities and the interaction with other departments Finance, Engineering and Transportation Logistics, to ensure shipment are made on time
Support sales department with customer dispute clearing for agreement application and RMA cross shipment evaluation shipment
Process customer warranty claim requests in a timely manner to meet customer expectations and Accounting department schedules
Audits orders (random selection) – For Quality purposes
Processes requisitions in a timely manner to ensure delivery meets the requirements of internal Company customer
Order Entry Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Order Entry Specialist
Typically a job would require a certain level of education.
Employers hiring for the order entry specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Associates, Business, Education, Engineering, Business/Administration, Technical, Finance, Graduate, Marketing, Accounting
Skills for Order Entry Specialist
Desired skills for order entry specialist include:
Customer specific requirements as they apply to the order
Oracle
MS Office
Using MS Excel and Office Application
Company systems and procedures
ERP systems
JD Edwards
Automotive operations
Computer options and administrative applications
Customer service principles and practices
Desired experience for order entry specialist includes:
Strong communication skills required (Verbal, Non-Verbal & Written)
Operational knowledge of the organization/industry is preferred
Enter advertising insertion orders into G3, AdBooker, AutoChooser and Orderhub systems accurately and with efficiency
Work with finance department on request for information and answer questions related to orders
Work in a professional and courteous manner with internal and external customers
Basic proficiency in all Microsoft Office Programs, Word, PowerPoint, Excel, Access
Order Entry Specialist Examples
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Order Entry Specialist Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of order entry specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for order entry specialist
- Stand-in for various short-staffed duties as necessary, which requires knowledge on all purchasing functions through willingness to cross-train
- Enter order information into client database
- Make sure information is accurate
- Some Customer service
- Performs initial price screening by calculating the final price based on the DOA (Delegation of Authority)
- Reviews and resolves escalated Documentation issues
- Consolidates Material Certification/Documents
- Creates and Set-ups customer project and records documentation deliverables in the business system
- Reviews completeness customer data and documentation requirements
- Escalates ITC issues
Qualifications for order entry specialist
- Works in office
- Must be able to perform duties effectively in a fast paced environment—whether working autonomously or under direction
- Multi tasking skill in a fast-paced environment
- Accurate in delivering outputs
- Previous OE or CS experience is a plus
- Previous experience working in Salesforce preferred, but is not mandatory
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Order Entry Specialist Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of order entry specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for order entry specialist
- Initiates service repair orders in response to customer calls
- Daily review and follow up of open/late/short shipped orders
- Investigate and resolve technical issues
- Support improvement of business processes, systems, and quality checks
- Monthly review/update meetings with customers
- Resolves routine, general questions and problems submitted by customers, physician offices, patients and third party vendors via different sources with limited variety following established guidelines and standard SOPs and procedures
- Coordinates with other functional areas as necessary
- Contacts customers, physician's office, patient or third party vendor to respond to inquiries or to notify them of investigation results and planned adjustments
- Handles inquiries for lines of business
- Responsible for the operational tasks of orders or claims processing in the system, accurately and efficiently to achieve the fixed service level target
Qualifications for order entry specialist
- Flexible in adjusting schedule if needed to address business needs
- Experience with SAP and/or Vista
- Minimum of 6 months customer interaction/support experience
- Identifies, understands and processes appropriately the variances in orders to assure proper information is entered such
- 2yrs College or equivalent work experience in an order entry or financial setting
- Ability to work with manager and team members on other cross functional teams throughout the organization
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Order Entry Specialist Job Description
Job Description Example
Our company is looking to fill the role of order entry specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for order entry specialist
- Being in touch with local Customer Service organisations, warehousing, distribution and transportation
- Reviewing and solving tickets in Customer Relationship Management System
- Ensuring efficient customer service processes
- Enter new job orders into accounting systems and process purchase orders * Complete administrative paperwork such as credit applications, resale certificates
- Data Entry Experience and aptitude with numbers is a must
- Customer Service background is a plus, but not required
- Handle freight complexities
- Schedules Field Service Training/Dispatch/
- Checks Invoice/Delivery Note from Suppliers
- Receipt items in the business system
Qualifications for order entry specialist
- Requires the ability to communicate professionally and effectively to all levels of internal and external contacts including distributors, sales, agency representatives and employees of all levels
- Proficient at general office skills such as business etiquette, typing, 10-key, filing
- Prior experience in wine industry customer service, order entry and/or warehouse operations a plus
- Associate’s Degree in Business or related field or HS Diploma plus
- College degree of any course
- Minimum 2 years of successful work experience in a fast-paced data-entry and/or customer service office work environment
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Order Entry Specialist Job Description
Job Description Example
Our innovative and growing company is hiring for an order entry specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order entry specialist
- Participates in emergency/kick-off meetings with other functional groups (including Operations and Team Meetings)
- Participates in the execution of Functional Unit Strategic Initiatives/Programs to support the objectives of the management
- Participates in projects related to quality improvement (such as Think Customer, QMS, Perfect Execution)
- Participates in analyzation and validation of the raised non-conformance to identify process owners and other related and/or impacted processes
- Regularly conducts quality monitoring of team output (RMA/FS/FS Quotes/FSR)
- Maintains process documents and instructions of operations
- Completes online trainings/surveys
- Conducts basic/overview/ awareness training on product, process and business tool
- Assists Team Leader in the creation and execution of the basic/overview/awareness training on product, process and business tools
- Updates/revises training syllabi, course outlines, lesson plans, and content of existing materials
Qualifications for order entry specialist
- Successful, proven experience using personal computers and Microsoft Office applications (Outlook, Excel, Word, Access, PowerPoint)
- Proven and consistent reliability with regular attendance and schedule adherence
- Effective ability to handle stress, particularly with high-volume workload, short-notice
- Assignments and deadlines and reliance on others to meet objectives
- Strong understanding of the English language and effective English communication skills, both in written and verbal form
- Ability to work independently with little to no supervision on tasks requiring group cooperation and coordination spanning different geographical locations
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Order Entry Specialist Job Description
Job Description Example
Our innovative and growing company is looking for an order entry specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for order entry specialist
- Entry of data and documents into the computer
- Phone follow up
- Code all customer orders and enter into company ERP system
- Import drop ship orders to company ERP system
- Conducts preliminary review of all incoming orders and checks for completeness and accuracy of order information
- Enters order information into the ERP system
- Responsible for validating special net pricing as evidenced by a mismatch to the database, via web-based Net Pricing Application
- Verifies acceptable payment terms
- Ensures that all orders are well accounted for to avoid missing orders
- Coordinates with Regional Sales Offices, distribution partners and customers to address data inconsistencies
Qualifications for order entry specialist
- Ability to work in a team environment and contribute at a high level toward individual, department and company goals
- Strong commitment to high quality standards, ethics and integrity
- Ability to accept feedback/coaching in a positive manner and develop and implement improvement plans
- Ability to analyze problems, identify root causes and suggest viable solutions
- Basic math skills and understanding of accounting practices
- Ability to sit for long periods of time during computer work and meeting attendance