Manager, Learning Job Description
Manager, Learning Duties & Responsibilities
To write an effective manager, learning job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, learning job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Learning Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Learning
List any licenses or certifications required by the position: LMS, PMP, SHRM, CRM, PHR, CLP, GMS, CRP, FIDI, DDI
Education for Manager, Learning
Typically a job would require a certain level of education.
Employers hiring for the manager, learning job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Hospitality, Human Resources, Management, Business/Administration, Hotel and Restaurant Management, Education, Tourism, Business, Design, Communication
Skills for Manager, Learning
Desired skills for manager, learning include:
Desired experience for manager, learning includes:
Manager, Learning Examples
Manager, Learning Job Description
- Create leadership development programs and improved career path movement through a structured L&D agenda
- Brings solutions to life through pilot programs, readiness and support plans, and effective branding
- Assess existing programs including orientation and leadership development
- Participates in professional research and development by attending workshops, reviewing professional publications, establishing personal networks, or participating in professional societies
- Implement network standard training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, manager technical training)
- Helps define business and functional requirements for content authoring system
- Design and implement Academy/Programs, including needs analysis to determine appropriate skills required
- Maintain responsibility for the design and delivery of training programs, whether purchased from outside vendors or developed in-house
- Manage outside vendors in terms of content, scheduling and cost
- Tailor content as needed for language and cultural differences
- Must have ability to provide instruction in group settings, facilitate workshops, and lead meetings
- 3+ years of experience in the Learning and Program Development field
- Bachelor level degree in Adult Education or an alternate Bachelor level degree with substantial course work related to adult education, learning strategy, design and development of learning material and multi-media communication
- Minimum eight (8) years of experience in the field of training and performance development in an industrial setting is required
- Minimum of three (3) years of supervisory or team leadership experience
- Relevant talent development industry qualification, such as Certified Professional in Learning and Performance (CPLP), is preferred
Manager, Learning Job Description
- Maintain learning library and identify other learning resources to support employee development
- Optimization of skills and knowledge of Trainers/Instructors employees
- Have willingness and flexibility to regularly travel trans-Tasman
- Coach, develop and engage the Learning Facilitator Team which delivers training to our center and corporate associates
- Contribute to overall CDO L&D Team initiatives
- Administrative and other work as assigned
- The role would need to partner with key stakeholders, including Business leaders and other vertical heads of PLPD, to gain a sound grounding of the business strategy and knowledge of the key expectations from PLPD and this role
- The individual in this role must have the ability to see and understand the “big picture” and articulate a compelling strategy for Learning Initiatives that meets the needs of the organization
- Using existing data, along with intelligence of the market, assess the digital learning needs of the GPO workforce
- He/ She must be able to demonstrate the use of social collaboration solutions they have implemented/ recommended in the past
- Relationship management skills, ability to work with and through others
- A client focus
- Experience with the end to end learning process learning needs assessment, program design & delivery and learning evaluation & assessment
- Ability to facilitate and conduct instructor-led and/or virtual training
- Ability to plan, communicate strategy and pay close attention to detail (ie both strategic and execution orientations)
- Knowledge of and experience with various individual and team assessments tools
Manager, Learning Job Description
- Maintain strong NPS with key customers
- Coordinate with seed colleagues across the globe to assure alignment with training programs and processes to improve training efficiency
- Positively impact customer loyalty and satisfaction by helping our North American Instructors deliver world class Technical Learning
- Impact employees and customers in the North American region by creating stimulating ways to help them improve their performance at work
- Lead and shape Learning Strategies and Needs Analysis
- Leading large teams in all aspects of talent solution implementation and supporting teams of analysts and consultants to design and deliver custom-built talent and learning solutions
- Initial target audience is achieved
- Level 1 results for Job Impact, ROI, and Business Results are at least 4.2 on a 5.0 scale
- Manage assigned emerging work requests utilizing needs assessment approach and input from relevant stakeholders in alignment with the program strategies
- Communicate effectively within the Practice Center and the L&D Solutions team
- Fluent English (oral and written) and local language (oral and written)
- Minimum 3 years working in a GxP/ cGMP environment
- Bachelor’s degree in a field related to adult education or training preferred, or equivalent work experience
- Knowledge of publishing process
- Strong influencing and negotiation skills are preferred
- Strong desire to succeed and to facilitate the success of others is necessary
Manager, Learning Job Description
- Drive engagement and community in Global Finance by building and managing central communication, collaboration, and development tools and resources
- Accountable for meeting our contractual obligations, ensuring that we have resources and skills that can match the demand of our customers
- Ensuring all KPIs and SLAs are met or exceeded, avoiding contractual scope creep or highlighting the risk of this to the Client Partner or Director
- To be the single operational point of contact for your customer(s)
- Leadership and direction of team
- Monitors and ensures the delivery of large scale programmes
- Evidence of successfully partnering with business leaders and managers to identify individual and group training needs and trends within the business
- Ability to design both in-house and with expert third parties, solutions which include a blended approach to learning such as coaching, classroom training,1-on-1 sessions, action learning & e-learning
- Contribute to the development of common learning and development and organizational development tools and resources, ensure awareness, consistency and quality utilization and delivery, including train the trainer
- Act as a proactive and productive partner with internal stakeholders, driving safety, quality, productivity, and customer experience to positively impact key business metrics
- 5 or more years’ experience working in large, decentralized global organization
- Broad and comprehensive understanding of different training systems, theories and practices the changing business environment
- Knowledge of the Investment industry a plus
- Outstanding follow-up and prioritizing
- Bachelor's degree required in business, human resources, or comparable field of study
- CPLP certification is preferred
Manager, Learning Job Description
- Thought leadership on indicator and data development
- Provides evaluation, research, data and learning thought leadership for the outcome area investment portfolios and across outcome area portfolios
- Co-develops and supports implementation of the organization-wide learning agenda supporting First 5 LA’s strategic plan
- Makes recommendations on the overall approach of the (cross) outcome area evaluation portfolios
- Makes recommendations on indicators to track progress on First 5 LA’s strategic plan, and journey to become a learning organization
- Designs, manages and/or conducts select research and data projects in support of programs and the First 5 LA Strategic Plan
- Promotes a culture of strategic learning and knowledge sharing internally and externally to amplify the organization’s impact and effectives
- Leads organization-wide effort to revise First 5 LA’s outcome area and integrated theories of change
- Manages the identification, review and selection of external evaluation, research/data consultants and partners
- Co-develops and implements criteria for when to use of third party evaluations as opposed to other learning tools
- Have experience of developing innovative strategic learning solutions that drive measurable business change and be equally comfortable in delivering them to the business
- Experience /interest in using technology/digital for blended delivery and engagement campaigns
- Have experience of working in a face paced global organisation, in learning, client services, consulting, agencies context
- You’ll be liaising with senior stakeholders so you’ll need to be an excellent communicator, supporting and influencing the business to agree a consistent learning agenda
- Experience in a care delivery setting
- Demonstrated ability to motivate teams to achieve their goals