Manager, Learning & Development Job Description
Manager, Learning & Development Duties & Responsibilities
To write an effective manager, learning & development job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, learning & development job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Learning & Development Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Learning & Development
List any licenses or certifications required by the position: SHRM, CPHR, PHR, BPM, L&D, CPLP, IDP, CRM, CLP, APTD
Education for Manager, Learning & Development
Typically a job would require a certain level of education.
Employers hiring for the manager, learning & development job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business/Administration, Education, Hospitality, Hotel and Restaurant Management, Management, Communication, Graduate, Criminal Justice, Business
Skills for Manager, Learning & Development
Desired skills for manager, learning & development include:
Desired experience for manager, learning & development includes:
Manager, Learning & Development Examples
Manager, Learning & Development Job Description
- Makes sure that all appropriate training records are maintained (both manual and electronic) in compliance with hotel and legal requirements while taking consideration to support the hotel’s green policy
- Attends departmental training sessions and critiques performance and outcomes
- Build and maintain an understanding of key business objectives and operations, through strong engagement with leaders and employees
- Team leader responsible for the development and scaling of the training facilitation team
- Provide coaching and leadership support in the areas training facilitation, learning solution design, measurement, and project management
- Deliver training opportunities using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, lectures and other forms of educational technology
- Lead the facilitation of high profile training sessions designed for a variety of audiences
- Coordinate and facilitate leadership development programs, activities and events
- Partner with instructional designers, stakeholders and SME’s in the creation of custom training curriculum
- Evaluate the effectiveness of training programs and develop strategies that lead to improved results
- Excellent English and Chinese language (both Cantonese and Mandarin) communication and presentation skills
- Demonstrate knowledge, skill and passion in driving customer service
- Proven track record in the development, management and delivery of training programs
- Excellent coaching, facilitation and presentation skills
- Good team player, proactive problem solving skills and able to work independently
- Minimum of 5 years of experience in an operational leadership role
Manager, Learning & Development Job Description
- Contributing towards the FLS committee, ensuring legal requirements in terms of training are adhered to
- Participating in the hotel incentive programmes by providing support through training and recognition
- Preparation, controlling and ensuring effective use is made of the Training Department and related budgets
- Establishing and maintaining effective employee relations and inter-departmental relationships
- Develop creative training solutions, both face-to-face and virtual solutions, for delivery to a large audience throughout the US, making learning an unforgettable experience
- Select and monitor internal trainers to deliver consistent training programs and services
- Lead all training initiatives, define format, content and design guidelines to achieve corporate & property learning objectives
- Supervise and develop members of the learning & development team
- Deliver engaging learning and development programs that result in positive behavior change through instructor-led onsite training and virtual training methods (webcasts, conference calls, eLearning)
- Create course content, design presentations and other materials using instruction design principles to ensure effective learning
- Advance degree in Instructional Design, Human Resources, Organizational Development, Communications, RPh/PharmD, or equivalent
- 5 years experience in training, instructional design, OD, communication program design/management, or medical drug information
- Bachelor’s Degree in Human Resources, Business Administration or related discipline is required
- Minimum of 5 years of experience in the design, development, delivery, and assessment of training programs, preferably in a manufacturing environment is required
- Project management experience is strongly preferred, particularly in the design, implementation, and sustainment of learning and performance initiatives/processes
- Proven experience in the delivery of training with excellent presentation, public speaking and facilitation skills is essential
Manager, Learning & Development Job Description
- Plays a key role in the design of our overall talent development strategy across all functional groups including sales, customer service, operations and administration
- Oversee change readiness assessment process and development of change management plans, consistent with the Ethics & Compliance strategic plan
- Assume and perform other duties and responsibilities not specifically outlined herein
- Undertake ad-hoc projects that may be assigned from time to time
- Support a professional and collaborative environment, fosters cross-functional initiatives
- Involve in a spectrum of L&D activities from conducting orientations to facilitating and coordination of training activities such as leadership and talent programmes
- Leads the design of learning curriculums and Test/Pilot initiatives
- Sets instructional design standards and disseminates best practices to the team
- Manages training programs and initiatives, and directly supports the successful design, development, implementation, maintenance, tracking, and promotion of educational programs, initiatives, materials and tools to support the learning needs of the organization
- Designs, both in-house and with expert third parties, solutions which include a blended approach to learning, such as coaching, classroom training, 1-2-1 sessions, action learning & e-learning
- Self-starter who can adapt quickly and manage multiple projects in a constantly changing environment
- Media / entertainment industry experience or knowledge a plus
- Excellent analysis and problem solving skills excellent time management skills
- Must have an understanding of learning and development process, tools (ie
- Ability to drive stakeholders to a decision using varying approaches (consensus, hierarchical )
- Masters in related field preferred
Manager, Learning & Development Job Description
- Use evaluation data to measure impact and improve learning initiatives
- Creates a continuous learning environment roadmap through the use of multiple platforms
- Trains, motivates, directs, coaches and evaluates team members by creating and maintaining a team that is highly personable and committed to achieving and exceeding set training initiatives
- Oversees the execution of learning programs such as presentations, eLearning, roundtables, toolkits and other resource materials where applicable
- Oversees the education and training for teammates to ensure the design and delivery of the coursework is aligned with the organization’s vision and goals
- Collaborates with various functional areas and/or departments and oversees the Analysis, Design, Development, Implementation and Evaluation (ADDIE) model of training materials and coursework
- Oversees the training team to determine training timelines, resource needs, and essential curricula to meet specific organizational needs for strategic business initiatives
- Oversees and validates standardized training and development department policies, procedures, and improvement plans based on identified company needs and changes (e.g., culture, procedures, services) while ensuring company standards compliance
- Validates recommendation and implementation of learning and development solution(s) based on results of needs assessment(s)
- Consults on strategic business initiative teams to assist in addressing business gaps and recommends appropriate training and/or non-training solution
- Proficient in course development software tools such as Adobe Acrobat, Captivate, Snagit
- Define and implement appropriate metrics that evaluate the success and impact of development
- Ability to oversee the daily operation of corporate learning and development staff
- The purpose of the job is to be the learning excellence centre for the business, regarding internal talents
- BA required/ Masters a plus
- Experience working in Training & Development, Graduate Program Management or Campus Recruiting preferred
Manager, Learning & Development Job Description
- Champion good learning practices and advancements in social and digital learning which can be applied to learning initiatives across Centrica
- Monitor and evaluate our learning curriculums in terms of learner experience and business impact, driving a culture of continuous improvement
- Identify and take opportunities to support adaptation of traditional resources to online versions across all design teams and wider Learning & Development function within Centrica, globally
- Conduct periodic and timely reviews of learning curriculum and portfolio for accuracy and relevance
- Develop and monitor learning designer capability
- Manage operational and regulatory risks related to learning content
- Own the annual L&D plan and end-to-end design, development and delivery of blended learning initiatives for career milestone and leadership programs, including in-person events, online learning paths and on-the-job experiences
- Work independently with internal subject matter experts (SMEs), L&D colleagues, and external vendors to design, develop, and deliver solutions that help professionals build needed capabilities faster through continuous application and increased retention
- Facilitate in-person and virtual training sessions within areas of subject matter expertise
- Leverage best practices and innovations
- Advanced communication skills in English, including on senior levels
- Instructional design, HR development and/or group facilitation, incl
- Experience in international training management, organization and logistics
- Excellent analytical and problem solving skills, good business judgment
- Strong planning and organization skills, across time zones, with strong attention to detail
- Affinity to Analytics businesses