Learning & Development Partner Job Description
Learning & Development Partner Duties & Responsibilities
To write an effective learning & development partner job description, begin by listing detailed duties, responsibilities and expectations. We have included learning & development partner job description templates that you can modify and use.
Sample responsibilities for this position include:
Learning & Development Partner Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Learning & Development Partner
List any licenses or certifications required by the position: SHRM, SPHR, PHR, SCP, CP, EQ, CIPD, MBTI, GEO
Education for Learning & Development Partner
Typically a job would require a certain level of education.
Employers hiring for the learning & development partner job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Education, Design, Human Resources, Business, Management, Business/Administration, Supervision, Adult Education, Psychology, Communications
Skills for Learning & Development Partner
Desired skills for learning & development partner include:
Desired experience for learning & development partner includes:
Learning & Development Partner Examples
Learning & Development Partner Job Description
- Partner with business leaders and members of the HR team to lead talent initiatives and implement the L&OE strategy and roadmap
- Lead manager development initiatives including partnering with the HR teams to design and deliver eLearning and ILT training
- Is viewed as a master trainer and facilitator
- Manage learning and development projects and implementation, including project planning, communication strategies, status updates, and project execution
- Develops and maintains deep and strong relationships with internal and external stakeholders to manage the performance and delivery from the client team to ensure the highest standard using best practice processes and proactively managing the client relationship
- Takes ownership of all aspects of the clients’ relationship management and attends monthly and quarterly reviews alongside the Learning Services Manager with clients to drive client satisfaction
- Lead, alongside Client Director/Exec Sponsor, during renewals, new bids and new business development activity with existing customers to drive growth within new and existing clients
- Effectively and proactively manage the client(s) in line with the agreed Service Definition Documentation and contracts
- Effectively and proactively qualifies client’s requirements and utilises market intelligence to recommend appropriate solutions
- Competitor awareness and understanding of market trends and conditions
- Ability to build business case to support learning/development interventions and assess impact
- Ability to apply sound business principles and practices to project management and large scale change initiatives
- B Degree in Industrial Psychology or Human Sciences
- B Degree in Commerce, Business Administration, Finance or Banking
- Bachelor’s degree, preferably in Organizational Development, HR and/or Adult Education
- 8- 10 years’ of experience in Learning & Development, and/or Organizational Development in a global environments
Learning & Development Partner Job Description
- Exhibits a creative approach to problem solving, understanding the decision-making hierarchy and can evidence how they escalate points appropriately
- Investigates issues and client complaints
- Responsible for the timely and accurate submission of forecasting
- Accountability for the successful delivery of the client’s learning service by matching or exceeding SLA commitments and adhering to all agreed service deliverables and client policies, as defined in the Service Definition Document and client contract
- Driving the quality standard and consistency of our offer in everything that we do
- Be a dynamic facilitator, presenter, storyteller, and coach
- Source and manage vendors to support ongoing design and facilitation
- Ensure all leadership programs run with operational excellence by partnering closely with the L&D coordinator
- Develop strong relationships with key business leaders and HRBPs to ensure programs remain aligned with business priorities and outcomes
- Partner on configuring and implementing a learning management system making key decisions on functionality, design, training, and communications
- Discounted stays at hotels
- A huge discount off a rail journey each year
- Opportunity to win free trips away
- Access to ‘Friday night free stays’ at participating hotels
- A day’s paid leave to participate in charity or community projects
- Incredible discounts and cashback on dining, health and retail
Learning & Development Partner Job Description
- Identify and deliver bespoke training solutions and team development activities, providing facilitation where required using multiple delivery methods including classroom, web-based/virtual instruction, coaching and psychometrics
- Promote the L&TD offering through creative and impactful internal communications
- Conduct detailed learning needs analysis and undertake research to select the most appropriate and cost effective delivery methods, content, materials, technologies and resources to best meet specific needs
- Work with the L&TD Team to scope and implement ways of globalizing our L&D offering making effective use of a range of learning methods, resources and vendors
- Develop and mentor junior talent
- Support the annual talent management cycle and use the outputs to shape the requirements for the long-term talent pipeline, making recommendations and inputting into the resource planning process
- Support the roll-out of the new performance management strategy and process, managing communications, employee education and learning materials
- Work with the L&TD team to provide employee support and training for the Learning Management System
- Develop training and resources to support employees and managers through change
- Monitor training spend and provide robust MI data to track learning activity and identify opportunities to combine global training activities and drive synergies
- Analytical – appreciates the value of data analysis to provide critical metrics to show ROI
- Managing client facing engagements at a strategic level in a customer-focused service led environment
- Extensive experience of working within an outsourced service delivery environment involving the management of client and 3rd party stakeholder relationships
- L&D industry experience is essential
- Real focus on customers including account management, service delivery and customer service
- To be accountable for strategic customer relationships and delivery of service with Operations team
Learning & Development Partner Job Description
- Evaluates the efficacy of training programs via participant evaluations, pre/post assessments, manager observation, new program registration success
- Oversee technical and regulatory training requirements including liaison Compliance team
- Support the HR team with ad-hoc projects
- Provide advice to our employees, managers and mentors on graduate and apprentice development programmes and opportunities for career progression
- Support the UK Apprenticeship Programme, including the annual apprentice recruitment process
- Support the Graduate Development Programme and associated tasks
- Provide programme support for core L&D projects as and when required, including Graduate Conferences and Apprentice Weekends
- Research and contribute written submissions as part of our job bidding process
- Use a proactive research approach to find new ideas and approaches in learning and design and incorporate these into new and exisiting development activities
- Develop and maintain accurate records on employee development activities and analyse this data to evaluate effectiveness
- To be accountable for meeting our contractual obligations, ensuring that we have resources and skills that can match the demand of our customers
- To develop and growth of clients account in gross margin
- To support sales bid team with extension and retender of contracts
- Certifications in ACTA, ALP, DACE an advantage
- Avid learner and researcher of emergent business and market trends and ability to translate into capability needs
- Curious, Driven, Courageous, Collaborative, Resilient, Reflective
Learning & Development Partner Job Description
- Specialist
- You will coordinate with manager quality systems and process for reviewing all learning and development activity, including external training options, ensuring that activity is customer focused and supports the achievement of company strategy targets and objectives
- You will plan, coordinate, design, and deliver training sessions, using expert presentation, coaching and facilitation skills according to personal levels of knowledge and expertise in the subject area to ensure development needs are met through application of skills
- Innovation and implementation of employee engagement, learning and development programs with initiatives that support delivery of the business strategy including
- Localisation of global learning & development programs for roll-out across Asia-Pacific region
- Work closely with Managers to facilitate annual employee self-assessment and development cycle
- Ensure our HR initiatives and processes are optimised and aligned to business strategy and budget requirements
- Identify revenue generating opportunities through continual improvement of training materials through identifying gaps and trends
- Effectively structuring client meetings and providing reports to demonstrate accreditation standards are met
- Monitor and report on site training activity to our client, Operational Stakeholders, highlighting successes and areas of concern with a proposed course of action
- 5+ years adult learning/training/facilitation experience
- To support the clients in improving the performance of their learning by providing expert advice and guidance
- 5+ years in Learning & Development
- Program and instructional design experience, extensive facilitation experience required
- Previous experience managing teams required
- Ability to define the process while keeping things flexible