Learning Development Manager Job Description
Learning Development Manager Duties & Responsibilities
To write an effective learning development manager job description, begin by listing detailed duties, responsibilities and expectations. We have included learning development manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Learning Development Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Learning Development Manager
List any licenses or certifications required by the position: SHRM, CPHR, PHR, BPM, L&D, CPLP, IDP, CRM, CLP, APTD
Education for Learning Development Manager
Typically a job would require a certain level of education.
Employers hiring for the learning development manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business/Administration, Education, Hospitality, Hotel and Restaurant Management, Management, Communication, Graduate, Criminal Justice, Business
Skills for Learning Development Manager
Desired skills for learning development manager include:
Desired experience for learning development manager includes:
Learning Development Manager Examples
Learning Development Manager Job Description
- Develops, updates, and implements training materials and programs to include customer service, food safety/sanitation, physical safety
- Conduct research to identify external training programs and conduct analysis to determine business fit
- Ensures the maintenance of training records and reports on individual and group progress using common tools and systems
- Consult with HRBPs on the learning needs and strategies to assist with in-place and/or succession-related development
- Establish and maintain relationships with OCA Learning and Development in order to determine the utilization of services provided by this group
- Work closely with all levels of management and employees in the development and implementation of training and development programs
- Manage the implementation and development of the OSTA Training Tracking and Delivery system to ensure full utilization and compliance
- Provides support and monitor all training requirements are met pertaining to local legislation, local standard operating procedures or corporate policies
- Solicits opportunities from education institutes or local authorities where possible to create hotel brand awareness and contributing to the community
- Analyses training needs of the hotel in general and individual departments, and develop strategies which address needs, presented in the form of a Training Business Plan for the General Manager and Executive Committee for review
- Demonstrated experience in eLearning instructional design using Articulate, Captivate or a similar system
- Development Dimensions International (DDI) certified facilitator preferred
- Bending, stretching, stooping, reaching, lifting up to 10 lbs (infrequent)
- Bachelor’s Degree in Instructional Design, Instructional Technology, Business, Training/Organization Development, Human Resources, or related field required
- Bachelor’s Degree in Business Administration, Communication, Human Resources (with a Training & Development emphasis), or related field
- Bachelor degree or above in HR Management, Hospitality, Business Administration or related disciplines
Learning Development Manager Job Description
- Broker resources and/or capabilities across the GL&D function and business to develop agreed solutions Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers
- Ensure the effective delivery & deployment of enterprise/business unit wide solutions and offerings leadership, business skills curricula within area of responsibility
- Support the development, deployment and maintenance of required local capability curricula technical and compliance curricula
- Ensure internally developed courses deliver consistent messages that are aligned with SHC's policies, strategies and business plans
- Determines appropriate deployment method for newly designed learning solutions
- Monitoring the administration of the MPDR (Management Performances Development Review) and acts in an advisory capacity to hotel department heads in the process
- Coaching team members as needed in the area of career planning, training and development
- Participating in the Management Development and Succession Planning process by recommending candidates as appropriate
- Carrying out monthly training coordinator meetings and reviews standards and all training issues
- Evaluating all training and development activities executed both internally and externally in conjunction with Heads of Department and other relevant parties
- Experience managing a portfolio of activities within a project or team
- Bachelor's degree in Instructional Design, Human Resources, Organizational Development, Communications, RPh, or equivalent
- 3 years pharmaceutical industry or related experience
- 3 years experience in training, OD, HR, communications
- Strong knowledge of medical learning & development, science liaison teams, medical strategy, and clinical development
- 3 years (strong) program management experience
Learning Development Manager Job Description
- Work with internal thought leaders and vendors as needed to create and deliver world-class programs, solutions and materials for varying audiences
- Core Operations Team
- L&D Solutions teams
- BHR
- Talent Management team
- Proven L&D experience working in a multi-site, commercial business
- Knowledge and expertise in learning and development
- Knowledge of apprenticeship programmes and the apprenticeship levy, preferred
- Membership of an appropriate professional body, such as Chartered MCIPD or equivalent, preferred
- Create engaging learning activities, compelling course content and programs that increase job knowledge, develop skills, and influence behavior and communication
- Solid digital/eLearning background
- Comfortable working with multiple constituents to drive work forward – Technology, Compliance, HR Colleagues, Senior Leadership
- Ability to simplify complicated material and explain things plainly
- Demonstrated ability to identify and translate business needs into appropriate and relatable learning programs in a fast paced environment
- Innovative thinker who has a bias for action and experimentation
- Known for establishing and maintaining credibility with senior leadership
Learning Development Manager Job Description
- Serve as Skills Development Facilitator
- Research and recommend a complement of internal and external learning programmes that align with organisational business objectives and employee needs
- Track and benchmark development (participation, costs, return on investment)
- Act as champion of the learning environment – pro-active and re-active
- Lead new employee orientation
- Manage the curriculum planning process
- Facilitate leadership, management, and professional development programs
- Coach business and team on learning industry trends to foster greater design and delivery innovation and efficiency, learning impact and learner accessibility
- Analyze evaluation metrics to measure program success
- Leverage technology to manage content and execute curriculums
- A confident personality that inspires team members
- Innovative aptitude, to develop new concepts and to deliver creative solutions
- Service minded and ability to involve and support operations
- An understanding of technology and its role in Training and Development, from e-learning to Microsoft Office and Opera system
- Demonstrated obsession regarding the customer experience
- Ability to provide excellent internal and external customer service
Learning Development Manager Job Description
- Develops tasks and work assignments, clearly defines objectives, and provides functional direction
- Oversees technical training calendars
- Utilizes multiple evaluation techniques to provide ongoing feedback and development to Learning and Development leads and instructors
- Evaluate the effectiveness of training, and the overall training model
- Consult with functional learning and development teams to understand current business strategies
- Broker resources and/or capabilities across the GL&D function and business to develop agreed solutions Centre of Excellence supports, partnering with business subject matter experts, technical workplace trainers
- Manage and execute the firm’s Leadership Development Program annually including booking speakers and working with the participants on various projects and activities
- Set the standard as experts in curriculum design principles and practices, leading the design of learning content in their specialist area
- Manage a consistent and effective learning design process from training needs analysis through to a seamless handover of each learning programme to the delivery teams, working in conjunction with the L&D Consultants and L&D Programme Specialists
- Ensure all learning content aligns to the Centrica vision, values and principles that underpin our commitment to customers
- A high degree of creativity and out-of-the-box thinking
- Ability to innovate, learn, and adjust training experiences to meet the needs of the position
- Ability to work in a fast pace environment, quick turnaround, and the ability to work under pressure
- Actively seeks feedback on how training is understood, and applies feedback to continuously improve training programs
- Demonstrated effectiveness operating in complex organizational environments and self-starter qualities that will translate well in a large matrixed organization
- Excellent university degree, ideally in L&D, 7+ years of relevant work experience in professional services