Learning & Development Program Manager Job Description
Learning & Development Program Manager Duties & Responsibilities
To write an effective learning & development program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included learning & development program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Learning & Development Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Learning & Development Program Manager
List any licenses or certifications required by the position: L&D, PMP, CB, SPHR, CPLP, SHRM, DDI, ATD, CAPM, CIPD
Education for Learning & Development Program Manager
Typically a job would require a certain level of education.
Employers hiring for the learning & development program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Design, Education, Human Resources, MBA, Management, Project Management, Communication, Business/Administration, Psychology
Skills for Learning & Development Program Manager
Desired skills for learning & development program manager include:
Desired experience for learning & development program manager includes:
Learning & Development Program Manager Examples
Learning & Development Program Manager Job Description
- Engage collaboratively throughout project life cycles with cross-functional teams, project sponsors, Subject Matter Experts (SMEs) and key stakeholders, and see projects through to successful completion
- Oversee program and project reporting, resource management, stakeholder management, project budgeting, planning and communications
- Partner with the L&D team in building meaningful relationships with key stakeholders and SMEs to uncover learning & development needs and gain agreement on program outlines and success metrics
- Partner with L&D team, stakeholders and external learning resources to manage the build out of customized trainings and materials
- Provide regular status updates to project teams, stakeholders, and management, summarizing issues into key points and required actions
- Act as primary point of contact on Styling L&D projects for all stakeholders
- Facilitate and deliver training as needed
- Guide and ensure the success of the enterprise-wide LMS deployment
- Develop facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous Improvement, and leader development
- Continually evaluate learning solutions not only for quality and business impact, but scalability
- Assess, recommend, implement, and manage innovative technology platforms & tools needed to support evolving learning strategy (eg virtual classrooms, authoring tools)
- 2-4 years of experience managing projects and/or programs of an increasingly large and complex scale
- Strong written and verbal communication along with experience building influence with stakeholders at all levels across multiple business units
- Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
- BA or BS degree in Business, Communications or other relevant field
- Experience developing multi-channel internal communications plans
Learning & Development Program Manager Job Description
- Manage the organizational review process including investigating solutions for automation
- Evaluate current and new learning programs, recommending changes that align with business need, and drive projects from beginning to end
- Consult with HR partners to identify development needs for key talent and/or programs within the business groups
- Facilitate live and virtual internal leadership and development courses
- Provide expertise and guidance to enhance on-demand development offerings
- Manage medium to large sized projects within the Talent and Development Leadership team including planning and implementation activities, communications, training, establishing roles and responsibilities and schedule setting to ensure that all organizations and locations are adequately prepared to follow through on required actions
- Partner with talent liaisons worldwide to drive the learning strategy, provide context, and enable global programs
- Utilize systems including SAP and the Learning Management System (LMS) to measure effectiveness of our learning programs
- Establishes and monitors a defined professional/management development curriculum
- Organizes and manages the delivery of professional/management development programs
- Expertise with SharePoint, Excel, Visio, Adobe Connect and OneNote
- Has experience designing and facilitating classes live and in a virtual environment
- Has the ability to manage projects through others as part of a cross-functional team
- Modifies existing course content based on evaluation results and business need
- Monitors and reports on the make-up, development activity, and training compliance activity of assigned client audience
- Provides post-program learning support to participants to ensure application of critical learning back on the job
Learning & Development Program Manager Job Description
- Partner with engineering leaders to identify learning and development needs within engineering and craft solutions to address them to ensure smooth adoption and execution of learning and development programs
- Identify silos of expertise in the engineering organization and leverage various means to promote and share this knowledge
- Define and build ongoing engineering learning programs using innovative approaches--brown bags, tech talks, shadowing, rotational programs, etc…
- Establish practices and tools that promote a culture of learning across engineering in unique and creative ways (beyond traditional classroom)
- Develop and use metrics to continually improve ongoing programs
- Develop content in collaboration with Subject Matter Experts (SMEs) to develop a sustainable learning and development program for Technical Training, Sales, Aftermarket
- Utilize blended learning approach in program development, , multiple delivery and distribution channels including e-learning, web-based, instructor-led, and virtual classroom
- Measure and report on training effectiveness
- Ultimately, the job of the CM is to lead the development of content/program initiatives in all forms
- Design and develop content, instructional methods, and materials based
- Communications, English, or Education major a plus
- Ability to travel as required, up to 70%, mostly within region some internationally
- Intermediate to proficient GDS knowledge and expertise (Sabre, Amadeus, WorldSpan, ) is a must
- 5+ years as a program manager, community manager, or learning and development manager
- Able to communicate at all levels from engineer to partner, to C-level executives
- Three to five years’ work experience in a Learning & Development/Talent Management capacity
Learning & Development Program Manager Job Description
- Manage resources and schedules for delivery of all programs and projects
- Develop efficient, actionable ways to (a) assess the effectiveness of the org’s various L&D programs, and (b) assess the extent to which Associates are growing in specific areas over time
- Track course feedback for relevance and impact
- 8+ years’ experience in organizational development, organizational effectiveness, change management, learning or training
- Track record of successful creation, rollout, adoption and measurement of new
- Experience with blended learning and modern learner techniques
- A clear passion for all things learning and development, as demonstrated by continued personal education/certification/development
- Master communicator & facilitator
- Adaptability, innovative thinking, change management expertise, coaching techniques, strong collaboration skills, training design, facilitation & management, influencing skills
- Experience working in L&D with high-tech companies
- Ability to manage learning related design/delivery projects and events
- Ability to collaborate with management stakeholders and external vendors
- Working knowledge of learning management tools
- Instructional design experience and strong skills working in Microsoft office products especially Word, PPT
- More than 8 years of experience in designing and implementing instructional design strategies and learning models and content development, preferably in sizable professional services firms or MNCs
- Creative and open-minded, open to try new things
Learning & Development Program Manager Job Description
- Works with senior HR and talent leaders to ensure that the development opportunities offered are aligned with priorities and consistently meet the needs of the company and the targeted audience
- Identifies subject matter experts (SME) for content delivery
- Create solutions aligned with the Company’s learning strategy focused on Experiences, Exposure, Education and Environment
- Organizes and manages the delivery of executive development programs along with communications to prospective attendees
- Delivers components of learning programs, as appropriate
- Evaluates effectiveness of training programs and other learning solutions
- Work in partnership with Global Learning Consultants, Regional/BU Talent Consultants, Alternative Learning Channels Team and LMS Administrators to define, scope, develop, test, manage, monitor and measure global learning programs and solutions tied to strategic skills and business initiatives
- Work with SMEs to gather inputs and validate program design
- Support the identification of specific solutions for stated learning objectives
- Devise plans and approaches in collaboration with the Global Training and Development teams to get needs met
- Experience with course authoring software
- Bachelor's Degree in Organizational Development or Related field or 3+ years of experience in Learning and Development, Training, Recruiting, or related field
- Combination or degree and experience will be considered
- Preferred CPLP certification
- Experience in designing, developing, managing, and measuring learning and development programs via multiple delivery channels (ILT, WBT, VLT)
- Working knowledge of eLearning software (Articulate, Captivate or equivalent)