Learning Program Manager Job Description
Learning Program Manager Duties & Responsibilities
To write an effective learning program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included learning program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Learning Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Learning Program Manager
List any licenses or certifications required by the position: PMP, ATD, SHRM, DDI, DBS, PRINCE2, L&D, CAPM, CIPD, COPC
Education for Learning Program Manager
Typically a job would require a certain level of education.
Employers hiring for the learning program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Design, Business, Human Resources, MBA, Management, Project Management, Industrial/Organizational Psychology, Communication, Technology
Skills for Learning Program Manager
Desired skills for learning program manager include:
Desired experience for learning program manager includes:
Learning Program Manager Examples
Learning Program Manager Job Description
- Partner with internal customers to understand learning objectives and establish and document learning requirements
- Own and improve current learning and development programs, always with an eye on measureable enhancements
- Partner with Sales Operations to scope and deliver necessary learning around process updates and new technology
- Work closely with the Instructional Design team to develop enhancements and build new materials
- Facilitate effective learning review meetings with internal stakeholders
- With the Learning director, capture the training needs for certain communities and integrate into the sector level training offer
- Design and deploy specific training programmes to support organisation change projects respecting project management standards
- Monitor training hours per person, supplier quality, participant feedback, client feedback
- Work with the Talent Development Team to ensure training to support specific populations development needs
- Communicate and give visibility at the right moment on the programs status at the appropriate level to ensure smooth deployment
- LEARNING STRATEGIES – Creatively use instructional design, learning theories, and appropriate technologies to enhance learning and engage learners
- ELEARNING DEVELOPMENT – Develop interactive eLearning solutions that contain precise content presented in contextually accurate scenarios to engage learners and increase knowledge transfer
- ON-THE-JOB TRAINING (OJT) – Design, develop, and consult on implementation of powerful on-the-job training solutions that decrease the lead time to proficiency in North American Fulfillment Centers
- PROJECT MANAGEMENT – Create simple and effective project plans and manage plan to completion
- MANAGE PARTNERSHIPS – Work with a diverse group of stakeholders across organizations and regions to understand customer needs and to validate effectiveness of solutions
- Ability to operate and oversee the maintenance of vehicles and forestry equipment
Learning Program Manager Job Description
- Provide technical leadership to the business, and act as single point of contact for all issues related to distance learning and its associated technologies
- Partner with the rest of the Leadership & Development team, maximizing the availability of distance learning opportunities globally
- Lead efforts on implementation of updated training methods to support business growth
- Support the global implementation of distance learning, including future growth and additional locations
- Support the development of improved and/or automated systems to enhance the learning experience for all distance learning users
- Ensure maximum utilization of all available distance learning offerings
- Drive productivity via policies, training cycle time and new technology usage/implementation
- Support the Training Review Board process, and provide leadership and direction as it relates to distance learning usage and optimization
- Establish all operating procedure for usage, access and sustainment of optimization results
- Develop and sustain a professional customer service environment
- Experience with event logistics, including catering operations, speaker management, room sets, audio-visual operations
- Experience with Cornerstone OnDemand "KNet" or other Learning Management Systems
- Create and publish master class schedules
- Build and maintain partnerships with individual ACS contacts at each classroom site to ensure seamless class execution
- Work with the Program Management and Learner Recruitment and Enrollment teams
- Significant experience in a customer service oriented culture with an interest in building one
Learning Program Manager Job Description
- Partner with the Interactive Technology team to support and promote LMS and Intranet (training site on the global intranet) and Extranet integration
- Partner with the Interactive Technology team to manage the training content residing on the global extranet—SPS Portal
- Oversee platform development & implementation, ensuring high quality
- Drive processes/procedures and communication to facilitate building & maintaining the platform, often coordinating efforts between internal and external service teams
- Dependency planning, trade-off decisions, and risk management
- Own, manage, and communicate complex project plans/roadmaps, release schedules, and budgets
- Assemble and manage teams to deliver ongoing projects & functionality, including contracting external consultants and contractors
- Represent the vision of the technical platform, how it's built, and how it works - including to business stakeholders and executives
- Work with design teams to investigate the development and technology implications of mockups & wireframes (design sensibility a plus)
- Create and maintain living documentation for the platform
- Advanced knowledge of MS Office and high level of comfort working with technology
- Prior experience managing a team of entry\-level and customer service professionals
- Self-starter with ability to work well with minimum supervision on a variety of tasks at any one time
- Works a varied schedule to accommodate the needs of the Osher Lifelong Learning Institute (OLLI) Program
- Ability to use written communication effectively for email, reports and letter generation
- Proficiency working with MS Office products particularly Word, Excel and PowerPoint
Learning Program Manager Job Description
- Work with Retail Marketing and Retail Sales to understand retailer needs for learning agenda
- Translate retailer needs into an ongoing and evolving training plan that plans for a program of recognized/awarded learning that can be practically developed/researched, created, delivered, and measured
- Manage overall plan for development and implantation of program creation
- Work with CARE team to schedule and deliver selected, periodic, in person training events
- Owning day-to-day management of projects related to delivering new content and experiences for assigned curricula handling content revision cycles (revising content, retiring content, incorporating new content)
- Proactively meet with stakeholders across the organization to review roadmaps to ensure alignment and delivering of online training lessons
- Identify project objectives and high level scope for product planning and reporting
- Communicate project priorities and status to business leaders
- Identify barriers/solutions requiring management intervention
- Interface with business owner(s)/customer(s) and all other areas/individuals affected by Learning Hub
- Software & web development background (computer science, engineering)
- You may or may not be a senior programmer, but you understand basic architectures, have an advanced capacity for abstraction, and can see how the pieces fit together
- Understanding of common web technologies like REST APIs, relational databases, DNS, PHP, etc
- Familiar with modern analytics data architectures
- Familiar with content management systems such as Drupal, Wordpress, and Adobe Experience Manager
- Interest in human learning, machine learning, and their intersection
Learning Program Manager Job Description
- Analyze and evaluate existing or proposed systems, specifically related to learning management, virtual/distance learning, knowledge management, collaboration, social media learning, content management, and testing and assessment Preparation and/or update of documentation for new or existing systems and processes
- Assess, develop and implement innovative networked learning solutions
- Build and optimize the operations of the LMS and evolve it to serve the future learning needs of the organization
- Configure and administer the Learning Management System, instructor led courses, e-learning courses, learning plans, registrations & transcripts, and all Learning Management System functions
- Creatively use instructional design, learning theories, and appropriate technologies to enhance learning and engage learners through blended learning solutions
- Work with a diverse group of stakeholders across organizations and regions to understand customer needs and to validate effectiveness of solutions
- Support instructional designers, trainers, and management in the areas of content storage, publishing, and content lifecycle management
- Deliver insight to learning via reporting dashboards and custom reports to key stakeholders and users of the learning platform to empower them to manage the continuous development of our associates
- Manage Courses and Learning Plans, including batch updates, user enrollments, import/export and archive
- Reduce surprises during execution and own project management and progress reporting
- Good at challenging people & organizations to step up and create a positive future
- 5-7 years of business experience, 3+ years learning & development experience
- Experience using data and measurement to influence learning strategies
- Strong influence and stakeholder management skills required
- Develop and drive strategy and executes programs for the Network 3.0 Transformation
- Perform data analysis, compiling, and reporting of initiatives and develop conclusions and recommendations for improvements