Inside Account Manager Job Description
Inside Account Manager Duties & Responsibilities
To write an effective inside account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included inside account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Inside Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Inside Account Manager
List any licenses or certifications required by the position: IBM, EMC, HP, VTSP, VSP, PMEL
Education for Inside Account Manager
Typically a job would require a certain level of education.
Employers hiring for the inside account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Marketing, Technical, Science, Engineering, Associates, Business/Marketing, Management, Secondary Education
Skills for Inside Account Manager
Desired skills for inside account manager include:
Desired experience for inside account manager includes:
Inside Account Manager Examples
Inside Account Manager Job Description
- Develop and execute territory plan
- Achieve monthly call volumes and pipeline and revenue targets
- Work with partners to drive adoption and implement our solutions
- Evangelize, deliver information on programs, products via phone, email etc
- Must build and maintain product and industry knowledge
- Responsible for attending scheduled training sessions on new products, services, pricing, procedures
- The ability to thrive in a fast-paced results-oriented work environment
- Must have enthusiasm, excellent speaking voice and proven telephone skills
- Must be a team player who is a self-starter and can perform under pressure and with minimum supervision
- Success criteria for this position include consistent volume of telephone contacts, accuracy of information obtained, quality and volume of opportunities/appointments generated, and meeting quarterly and annual sales quotas
- Proficient sales ability
- Knowledge of applicable technology, products, and services and ability to identify how these products and services align to customer/partner needs
- Ability to select and execute effective sales strategies and tactics in a differentiated manner to win the business
- 2 years of successful sales experience, telephone sales experience
- Must be able to work the hours required 1pm-9pm M-Th and Fri 10am-5pm OR 11am-7pm M-Th and Fri 10am-5pm
- Minimum 1-2 years Lead Generation or Inside Sales experience
Inside Account Manager Job Description
- Create quotes and configurations for customers and partners facilitate any special pricing requests/deal registration requests
- Employ a consultative sales approach and provide service solutions via outbound calling and written communications (proposals, e-mails, quotes )
- Understanding of Federal Contract process is beneficial
- Manage interactions within company to assure quality service of accounts
- Communicate and leverage key constituents to secure and retain business
- Maintain complete and comprehensive information in databases
- Maximizing coverage within the assigned list of Named Accounts
- Manage a broad range of accounts to achieve and exceed sales territory financial targets
- Coordinate on-going customer relationships with focus on up selling and cross selling
- Coordinate quotations/ special pricing and management thereof within guidelines by extending competitive pricing as needed to maintain and increase margin/ revenues with guidance from Management and/ or marketing
- Experience managing an existing customer business
- Builder
- Minimum 3-5 years sales experience – preferably inside sales experience
- Strong Microsoft Office and internet technology skills
- Minimum of 3 years work experience in an inside/outside sales role
- Should have a desire to pursue a career in Sales utilizing Consultative Sales techniques
Inside Account Manager Job Description
- Submit recommendations relative to changes in existing procedures, services, new product or product line extensions, to effect improvements to increase sales volume
- Help ensure that the sales pipeline remains full with qualified leads and prospects
- Ensure invoicing accuracy and timeliness of invoices
- Report to senior management on Sales metrics and processes
- Qualify leads and distribute them to the appropriate sales managers
- Provide quote assistance where needed to employees
- Cooperate & communicate with distributors/agents/customers in all sales related issues
- Assist sales teams with opportunity and quotation reviews
- Participate in sales tender preparations by preparing administrative and legal tender documents
- Lend support to the International sales team where necessary
- Inside Sales, Pre-Sales support preferred
- Experience with Computer Networking technologies a bonus
- Possess energetic and enthusiastic demeanor
- Helping resellers get best pricing/deals through alliance with internal TD departments
- Federal sales experience preferred
- Bachelor’s degree in business, marketing, or equivalent degree
Inside Account Manager Job Description
- Conduct “pre call” investigative work (understanding customer’s current state, competition, etc…)
- Day to day relationship management with key direct buy account personnel including sales, purchasing, and branch management
- Promote JM value-added selling to channel partners and end-users within territory
- As the contact point for all pricing requests, gathers and maintains pricing knowledge/information, creates documentation, and drives the pricing process
- Gather and share market intelligence (pricing, competition) with Market Development Manager and Regional Sales Manager
- Develop, maintain, and/or provide timely business communications to customers including monthly sales reporting/tracking, significant service or quality issues, price increase notification and general business and JM communications
- Assist in developing market share analysis and identifying opportunities
- Responsible for customer quality complaint resolution from input to the communication of resolution
- Manage, retain, and maintain a book of customer accounts (account base provided)
- Maintain revenue through proactive outbound phone calls to assigned accounts
- Excellent customer relations and persuasion skills
- Absolutely fluent in Dutch & English
- Expert in business writing
- Proven experience in sales and account management preferred
- Ability to work as part of a high performance team to overcome obstacles and ensure customer satisfaction
- High energy, enthusiasm and positive attitude with a desire to succeed
Inside Account Manager Job Description
- Implement and execute daily quoting strategy for existing spec jobs and new job quotes within designated regions
- Assist and facilitate efforts with order fulfillment team to ensure superior customer service and customer relations are achieved (internally and externally)
- Strong understanding of order fulfillment process and policy
- Ability to interact and provide input at all levels during sales process with the field sales teams and take ownership of the sales process and follow up on all active job quotes within regions covered
- Contribute to performance improvements in areas around multi family, specified markets and large commercial sales, logistics & customer service
- Find and develop with internal and external tools new customers to engage and quote
- Participate in coordinating improvement efforts with internal customers
- Perform all duties in accordance with safety rules and corporate policy and regulations
- Identify Client Managers through cold calling, researching print material
- Call potential and existing hiring managers within client companies
- Successfully navigates and manages a multi-tiered sales process for both capital equipment, consumables, and services
- Role is based in San Diego headquarters, but remote office experience is desirable
- Minimum Bachelor's degree in Business, Marketing or Engineering
- Self-discipline and motivation to produce results
- Dutch plus a high level of spoken and written English
- Proven track record of selling products or service solutions over the phone within a business-to-business sales environment