Director, Inside Sales Job Description
Director, Inside Sales Duties & Responsibilities
To write an effective director, inside sales job description, begin by listing detailed duties, responsibilities and expectations. We have included director, inside sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Director, Inside Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Director, Inside Sales
Typically a job would require a certain level of education.
Employers hiring for the director, inside sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, MBA, Education, Marketing, Business/Administration, Management, Technical, Technology, Science, Leadership
Skills for Director, Inside Sales
Desired skills for director, inside sales include:
Desired experience for director, inside sales includes:
Director, Inside Sales Examples
Director, Inside Sales Job Description
- Build a strong inbound call center to convert leads into sales or appointments
- Responsible for the design, implementation and execution of operational procedures for the various programs partnering with other departments as needed
- Maximize sales improvement by providing leadership to the Inside sales channel to ensure productivity targets are met and or exceed
- Work with Division and Corporate teams to develop strategies, identify best practices and recommend improvements to systems and processes
- Work closely with the sales management team to discuss and evaluate opportunities to improve performance at each level in the organization by leveraging sales tools and systems
- Willingness and desire to travel (35%+) to support the Inside Sales centers and their leadership
- Effectively manages sales budget for the IES team
- Participate in the development of and support of target market segmentation strategies with Channel Sales development and Territory Sales
- Proven success leading the inside sales function on behalf of large complex organizations in fast-paced industries
- A hands-on, sleeves rolled up management style with team-building expertise
- Ten years of call center leadership experience
- Must effectively communicate regularly with a large audience having diverse and varied areas of expertise and product understanding
- A bachelor's degree in a business or related field
- 8-10 years of overall sales management experience to include a minimum of 3-5 years in an inside sales environment leading a large staff of employees
- Ability to learn and manage diverse product offerings and solution sets
- Minimum of 7+ years of Inside Sales leadership/ management experience, ideally in an Enterprise software or SaaS environment
Director, Inside Sales Job Description
- Support execution of these lead generation programs with most prospect interaction by telephone and e-mail (some limited onsite activity may be involved for selected opportunities)
- Customer centric, ensuring a strong focus on customer satisfaction and quality in customer related activities, and delivering profitable business growth of inside/virtual sales across existing and new customer bases
- Lead a team of 2 inside Sales Team Managers, 20 Inside Account Managers Patient Financing Sales Associates for the United States to ensure effective execution of our sales strategy with the objective of achieving targeted loan origination growth and/or other sales metrics
- Provide thoughtful input to the sales strategy both in terms of what is working and what could be improved
- KPIs will be divided into development of existing clients and acquisition of new clients
- Be confident in presenting and articulating the business value of tools and capabilities to managers and executives of all levels
- Create the desired team culture
- Daily best practice & goal celebrations, visible analytics/metrics, constant best practice huddles, weekly technical luncheons….creating an Engaging High Energy environment)
- Lead and develop (~4 managers) all colleagues accordingly based on position and skill level
- Coordinate with HQ teams to capitalize on current market opportunities within the ~5 teams (Major Accounts, Shelters, Companion Animal, Parasiticide Strike Force & Mixed Species)
- Proven track record of success in a high-energy, monthly-results driven sales culture, preferably with Subscription/SaaS model
- Experience building, scaling and leading a rapidly growing Inside Sales organization
- Sales Reporting and Forecasting experience in a Subscription, SaaS, ARR, or MRR revenue environment
- C Suite Level-Communication and Presentation Skills
- Ability to delegate / manage through others
- Ability to balance strategic thinking with execution and prioritization
Director, Inside Sales Job Description
- Direct the business activities and efforts of the Inside Sales Managers and Representative(s) to meet objectives set forth by management
- Development and execution of diverse business plans to meet different imperatives for different functional teams
- Analytical Expertise – demonstration of ability to review call center metrics to identify challenges / opportunities and celebrate successes
- Selling and Product knowledge expertise
- Attract, develop, evaluate, differentiate, and retain top talent through recruiting / hiring, ongoing coaching, proactive / effective use of both colleague development tools and performance management, and GPM performance ratings
- Spend 50% of available time on MGR sales-coaching to help the team meet performance objectives by strengthening their core capabilities and professional development
- Develop account-based, vertical and product oriented outbound campaigns to be executed by the SDR team
- Build strong relationships with Field Sales between and the SDR team and provide updates to/from regional team meetings
- Develops account relationships at an executive level, manages the on-going customer account relationships with the sales contributors
- Coordinates with the Inside sales account managers to assess key decision-makers’ needs and understands customer’s business, technology and product requirements to develop a plan of action to meet customer needs
- Bachelor’s degree in Business Administration or related field preferred but equivalent experience considered •10 or more years overall Business Sales experience with a minimum of seven years of Inside Sales experience, preferably in a Channel Sales environment
- Experience managing Managers- Direct Leadership (Min of 3 Managers with downstream 35+ sales reps)
- Understanding of Matrixed Management Model (Indirect Leadership for Inside Sales Reps, dotted line reporting relationship )
- Willingness to travel domestically and internationally up to 50% to support current Inside Sales teams, and future teams located in other US locations
- Previous experience selling SaaS & managing in a Subscription / Renewals environment
- Demonstrated success as a quota carrying sales person
Director, Inside Sales Job Description
- Promotes the sale of AspenTech’s Small Medium Business (SMB) offering enterprise token offerings
- Manages day-to-day operation and oversight of team by providing sales guidance, planning, and rigor around forecasting, building pipeline, executing and following up on marketing generated demand generation activity, inbound sales activity and managing customer interaction through our CRM system
- Leverage AspenTech Customer Centric Selling (CCS) methodologies to advance and close deals
- Articulate solution business value to customers
- Understands the customer's business priorities and initiatives
- Positions AspenTech capabilities in customer terms with passion and enthusiasm
- Coordinate opportunities with solution partners as required
- Manages the hiring, staffing and maintaining of diverse and effective workforce
- Create and sustain a working environment that supports a team based selling channel
- Manage the remote Sales Development Team to support the Field Sales team through outbound prospecting and following up on marketing generated leads to qualify and develop opportunities for the sales pipeline
- Knowledge of security, compliance, fraud liability, AML, , to enforce appropriate safeguards
- Experience working in direct and indirect sales models
- Proven experience improving organizational processes
- True passion for growing teams and building relationships
- Track record of developing team members into next generation leaders
- Formal training in consultative sales techniques, and Sales Leadership
Director, Inside Sales Job Description
- Act as a mentor and coach to the Sales Development Representatives
- Monitor performance to goals and ensure accountability within the Sales Development Team
- Develop, execute and orchestrate gamification techniques to motivate Sales Development to achieve goals and objectives
- Ensure compliance with sales methods and process across Sales Development team
- Monitor the quality and consistency of all Lead processes, metrics and activities
- Develop reporting to provide visibility of the team’s performance to goal
- Responsible for Americas renewal sales targets across multiple business units
- Manage roll up of Americas business unit focused forecast
- Drive attainment towards renewal rate targets
- Directs a team of renewal managers
- Experience with a sales methodology (TAS) and CRM solution is advantageous
- Possesses leadership credentials to manage and develop people in dynamic, rapidly changing environments
- Builds connections
- A proactive strategist
- Teach the team to identify customer needs / requirements and
- Must have excellent organizational and time management