Inside Sales Job Description
Inside Sales Duties & Responsibilities
To write an effective inside sales job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Inside Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Inside Sales
List any licenses or certifications required by the position: AHSP, PTCB, VTSP, VSP, IFIC, CSC, XP, OSX, DNS, AIA
Education for Inside Sales
Typically a job would require a certain level of education.
Employers hiring for the inside sales job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Education, General Education, Technical, Sound, Business, Marketing, Associates, Engineering, Management, Business/Administration
Skills for Inside Sales
Desired skills for inside sales include:
Desired experience for inside sales includes:
Inside Sales Examples
Inside Sales Job Description
- Assists in handling the needs of Outside Sales Representatives
- Source new sales opportunities through inbound lead follow-up and, primarily, outbound cold calls/emails
- Learn and develop industry knowledge
- Communicate and liaise with Business Development Team to shape effective outbound sales activity
- Research prospects, identify key decision makers and generate interest
- Execute targeted calling campaigns to fall in line with the present market focus of the business
- Maintain and expand prospect database to generate pipeline
- Manage a portfolio of customers via telephone
- Develop reports and presentation of activities and progress
- Analyze & expedite customer orders in a timely manner
- Minimum of six months of customer service or inside sales experience required
- Minimum High School Diploma or the equivalent is required
- Able work in a team environment and take direction
- One year of technical experience, especially reading/writing of technical document, electrical, drawings
- Must be able to completely read, write and speak in English language
- Industrial sales support knowledge
Inside Sales Job Description
- Notify customers of received orders ready for pick-up
- Accurately completes all daily, weekly, monthly paperwork on a timely basis
- Assists manager in ordering appropriate merchandise to ensure stock remains at an acceptable level
- Monitor status of customer owned cylinders brought in for filling or hydrotest purposes
- Exchange customers' cylinders
- Maintain and upgrade industry product knowledge and company branch standards and procedures
- Work designated or voluntary overtime as required (including weekends)
- Backup manager by performing critical branch functions as needed
- Provide timely product quotations (proposals)
- Proactively acts to understand customer needs and identify solutions to non-standard tasks/queries
- Bachelor’s Degree required in technical field (Engineering, IT)
- Class B CDL with Hazmat - Preferred
- Ability to exhibit a positive, friendly and helpful attitude with customers and to sensitive to their needs
- Problem solver with strong attention to detail
- Find business opportunities, build sales funnels and close the sales opportunities by collaborating with colleagues for LSG business
- Penetrate all Agilent LSG Product to improve existing customer relationships and look out for new opportunities, market development
Inside Sales Job Description
- Base salary, commissions, and bonus opportunities
- Communicate with internal and external customers by telephone and e-mail to provide lead-time, pricing, or investigate issues
- Process Sales Orders per established guidelines
- Ensure compliance with Sales Policies, ISO Procedures or Work Instructions and PECOFacet Policies and Procedures
- Facilitate product cross reference and standardization
- Appointment setting and managing/routing large volume inbound marketing leads
- Support marketing programs including trade shows, webinars, with outbound efforts to drive registrations/inquiries/appointments
- Provide weekly reporting/status on all inbound leads and outbound calling tied to marketing-programs
- Provide Sales Support by price quoting, product availability and answering product specific questions
- Assists outside sales staff with set up and maintenance of CRM
- Very good presentation and communication skills in English
- Must live in specified territory
- Two years or more of sales experience – preferably phone sales
- 0-3 Years in sales, consultative selling, or business development – preferably in a professional service industry
- Demonstrates functional competence and product knowledge in multiple product groups to satisfy customer application needs in manufacturing and industrial MRO
- Demonstrates a commitment to providing superior customer service
Inside Sales Job Description
- Follows up on, qualifies and pursues Trade Show leads
- Prepares weekly/monthly/quarterly reports on KPIs and Sales Performance
- Effectively managing gross margin throughout the sale process
- Focus on key customer accounts to develop a sales strategy that improves the top line
- Execution of “world class” customer service to attack sales goals
- When selling parts, follows prescribed cash, credit, and check processing procedures of the Customer Service Center
- Prepares Quarterly Parts Returns
- Manages Branch waste, waste oil collections, filters, dumpster pickup drop off
- Overseeing the cost estimates consisting of materials, sub-contractors, purchased equipment, labor (start-up, service work, ), and other construction-related activities created by Estimator I level personnel to assist Account Managers in bidding on or determining price of project
- Assists Account Manager with determining the need for out-sourced engineering involvement
- 2 to 5 years of relevant telemarketing/inside sales experience is preferred
- Knowledge in Autocad is a plus, but not required
- Must feel comfortable working in a dynamic, team-based environment where priorities are continually changing
- Able to follow verbal and written instructions with minimal supervision within specified time frames
- Demonstrates dependable, on-time performance
- Minimum 1 year of professional experience in customer service, inside sales or marketing role in a large corporate environment
Inside Sales Job Description
- Identify a prospect's existing audio and web providers
- Recognize and report on opportunities in CRM
- Manage customer quotation process
- Resolution of customer inquires/ issues
- Developing strategic accounts
- Answer incoming calls and route qualified opportunities to the appropriate sales executives for further development and closure
- Process orders, prepare invoices and update clients information
- Perform market research to understand competition
- Main point of contact to answering questions and solving client problems regarding warranties and returns
- Responsible for customer credit pre-qualification process
- Identifying and building target account database from business directories, social network sites and
- Bachelor’s degree in Business or Engineering or equivalent
- Three-five years in industrial sales, preferably in manufacturing environment
- Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, preferred
- Or stop by 114 N
- Auto part knowledge