Mgr, Inside Sales Job Description
Mgr, Inside Sales Duties & Responsibilities
To write an effective mgr, inside sales job description, begin by listing detailed duties, responsibilities and expectations. We have included mgr, inside sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Mgr, Inside Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Mgr, Inside Sales
Typically a job would require a certain level of education.
Employers hiring for the mgr, inside sales job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Marketing, Science, Business/Administration, Communications, MBA, Associates, Business/Marketing, Technical
Skills for Mgr, Inside Sales
Desired skills for mgr, inside sales include:
Desired experience for mgr, inside sales includes:
Mgr, Inside Sales Examples
Mgr, Inside Sales Job Description
- Contact, qualify and develop on-going relationships with assigned accounts in order to increase the sales and margin results for the territory based on plan
- Position requires a minimum of 2 ½ hours daily, on the telephone conducting customer calls
- Prioritize sales activities based on individual and team performance goals
- Develops account strategies, territory planning and administrative follow-up to ensure a high level of customer satisfaction is maintained
- Compiles and maintains a detailed, customer database for assigned accounts using Salesforce (customer relationship management system)
- Enhance selling skills through structured education and development initiatives, including self-study
- Experience working successfully in a large distribution, matrix organization with multiple cross functional support areas is desired
- Work with internal resources (Sales, Customer Success, Account Executives, ) to develop comprehensive 'win' strategies for renewals
- Address all renewal related escalations for No
- Develop strong collaborative relationships with facilities, legal, finance, HR, IT and tax local experts
- Knowledge and experience of varied analytical techniques and data manipulation tools required - Data Visualization, Business Intelligence Tools (ex
- Sales activity will be carried out via telephone
- Sales Representatives must be able to develop and maintain relationships with key decision makers
- 2+ years of successful experience in a quota driven sales capacity managing the full sales cycle
- Strong teamwork skills required to successfully work in a highly-matrixed
- Meets or exceeds quarterly revenue targets by selling software business solutions and services through small to mid-size accounts
Mgr, Inside Sales Job Description
- Accurately forecast the business and exceed quota
- Responsible for revenue, profitability and performance of assigned customers
- Implements administrative and technical procedures to provide responsive sales service to customers
- Developing and retaining talent, actively drive and manage formal succession plans
- Manage and ensure cross functional alignment, collaboration and issue identification and resolution/prevention escalated matters to support team
- Drive accountability through metrics and data to measure sales team
- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations
- Lead team to meet and exceed monthly, quarterly and annual team targets
- Lead team to actively engage accounts to drive services consumption and up-sell and cross-sell based on strategic plans and needs
- Lead team members through example
- Supports in the on-going technical education and development of the broader team
- Proven ability to close deals over the phone
- Ability to successfully work in a highly-matrixed environment
- Great attitude and relentless dedication to success
- Experience driving transformational initiatives where significant change management is required
- 6+ years of experience in a business or related field
Mgr, Inside Sales Job Description
- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy
- Manage the collaboration and teaming of different roles such as Sales Development Specialists, Inside Sales Representatives, Inside Technical Solution Professionals and Consumption Analysts to effectively progress opportunities and pipeline through the sales cycle
- Improve sales and technical competency via mentoring
- Manage the Sales and Marketing Reps under direction from the GM manage employee development, hiring and training, performance reviews, salary administration and daily coaching of employees to help them achieve sales and personal goals
- Interface with Suppliers and Customers
- Owns the WWIS pipeline
- Researches and prepares sales orders and quotes for customers and outside sales staff according to specifications and information provided
- Handles customer inquiries and problem resolution when an outside salesperson is not available
- Responsible for a high number of less sophisticated accounts
- Occasional involvement in outside sales with advanced Inside Sales support
- Upselling and cross-selling additional capabilities and/or increased capacity
- Experience selling renewals/interfacing with large enterprise account Customers and Channel Partners
- Familiarity with Subscription Sales
- Previous experience in quota-bearing sales role
- Must be able to organize time effectively
- Advanced knowledge of Microsoft Office Suite and SalesForce
Mgr, Inside Sales Job Description
- Lower complexity sales, including PCs and packaged software
- This role receives regular coaching/mentoring from more senior representatives and leader
- When required you will provide customer escalation management for problem resolution
- Owns the relationship between IT and the Inside Sales Support business function and is the trusted advisor to the business function leads
- Accountable for the overall performance of IT within the commercial and digital business function
- Negotiates, sets and manages expectations for demand and solution delivery into the commercial and digital business function
- Develops, owns and manages an innovation process to drive continual productivity improvements with the commercial and digital business function
- Proactively engage with business leads from the Inside Sales Support Organisation to harness business opportunities arising from new technologies
- Support the commercial business during the deployment of new solutions to maximise solution penetration and uptake
- Solicits, responds to and negotiates with potential customers requiring group accommodations, meeting space and/or onsite catering
- Proficient knowledge in all MS Office (Excel, Word, Powerpoint) applications
- Managed a direct team of at least 4-5
- Degree Educated with sales success working in an IT company
- Demonstrable success in selling/leading enterprise solutions to corporate clients throughout the region
- College Degree or equivalent training and education
- 5 - 7 years experience in sales or product management experience in the electronics industry
Mgr, Inside Sales Job Description
- Conducts site tours with potential customers
- Understand customer needs and requirements in the End User Computing and Enteprise Infrasrtucture space
- Work in collaboration with an external account manager (as required) to ensure that proposed solutions and services match customers’ business and technology needs and exceed their expectations
- Maintain quality revenue streams with multiple customers in the Global Compute & Client Solutions Telco business
- Create a steady pipeline of qualified opportunities with a clear business plan to deliver growth objectives, collaborating with our Commercial, Public, Mid Market and Enterprise business Units
- Provide regular updates and Bi on all accounts
- Create a scalable standardized model for Role Taxonomy including Job Titles, Descriptions, & Job Functions across Demand Response, Corporate Sales, and Partner sales motions
- Create and land FY Core Priorities & Critical Indicators of Success across Inside Sales aligned to SMSG priorities and Inside Sales Goals & Objectives
- Partner with SMSGR, WWIC, & HR stakeholders to create Career Success Guides, Role Excellence Profiles, & Career Stage Profiles
- Ensure alignment of Inside Sales resources in relation to Field and Partner sellers
- Knowledge of Arrow's products - Semi and Pemco
- Leads team to maximize sales and retention results
- Collaborate with marketing to develop a cohesive plan to attract new customers and market to the existing customer base in the most effective manner
- 30+ calls per day with 3.5 hours of talk time is required to drive territory activity
- 5+ years of successful experience in a quota driven sales capacity
- Prepares and delivers business justifications and executive summaries to key decision-makers