Tech Mgr Job Description
Tech Mgr Duties & Responsibilities
To write an effective tech mgr job description, begin by listing detailed duties, responsibilities and expectations. We have included tech mgr job description templates that you can modify and use.
Sample responsibilities for this position include:
Tech Mgr Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Tech Mgr
List any licenses or certifications required by the position: ITIL, ITSM, PMP, CHP, NRRPT, III, DAU, SA, CSSP, CCNA
Education for Tech Mgr
Typically a job would require a certain level of education.
Employers hiring for the tech mgr job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Computer Science, Technical, Business, Education, Management, Project Management, Technology, Physics, Mathematics
Skills for Tech Mgr
Desired skills for tech mgr include:
Desired experience for tech mgr includes:
Tech Mgr Examples
Tech Mgr Job Description
- Provides strategic IT direction based on overall organization strategy provided by leadership
- Collaborate on process efficiency initiatives
- Participate in short and long term planning for assigned area
- Responsible for the leadership of a Support/Operations functions, communicates & translates functional/operational goals into team goals
- Collaborates with other managers, internally and occasionally externally, to influence and ensure that assigned technical support area is meeting internal and external needs, operating efficiently, cost effectively and acquiring appropriate information to meet customer needs and generate accurate reports
- Identifies issues, provides input and makes recommendations regarding Technical Support programs, tools, projects, products, process, metrics, standards and customers
- Manages the activities of a group or department of individual contributors and/or supervisors responsible for providing on-site/remote support in resolving customer issues when problems have been escalated and the first line product support in the field has failed to identify or fix equipment or software issues
- Manage technology-related risks and controls with respect to the firm's operations and financial statements by ensuring that adequate controls, risk reporting and analysis are in place
- Maximize preparedness for business continuity change management
- Monitor control compliance and the prevalent risk environment to ensure that exposures are kept at acceptable levels
- Ability to travel both domestically and abroad when needed
- Excellent computer knowledge and skills (PDM, Excel, Word, outlook) and drawing programs (Photoshop, Illustrator, Adobe.pdf, PLM or web-based equivalents)
- A Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline is required
- May include driving in the field
- Must be capable of multitasking with excellent written and verbal skills
- Valid NC Driver’s License and acceptable driving record required
Tech Mgr Job Description
- Recommend changes to policies and establishes procedures that affect immediate organization's operation
- Work under limited direction, independently determine and develop approaches to solutions
- Represent the IT organization as a principal contact on IT risks and controls and may perform a project leadership role
- Interact with senior management on significant technical matters frequently requiring coordination across organizational lines
- OWork with the Director to build out a 2nd line risk metrics and reporting program
- OWorking closely with all businesses and divisions in the creation, development, validation, implementation, execution and ongoing maintenance of risks metrics and reporting
- ODefine business and functional metrics and reporting requirements that support other Information, Technology and Resiliency risk programs
- OMaintain the enterprise and divisional risk appetite statements and risk thresholds
- OSupporting the corresponding design and implementation of risks-related key risk indicators (KRIs), key compliance indicators (KCIs), key performance indicators (KPIs)
- OMonitor threshold breaches of key metrics and escalate to management
- Shift and schedule can change at any time
- Management reserves the right to add, change or revise this job description at any time
- 3+ years of experience in Java, C/C++ helpful
- Any JavaScript MVC framework (preferably Angular JS)
- Experience in working on Software development life cycle practices - Agile
- Experience with NodeJS tooling (Grunt, Gulp, Karma, ) a plus
Tech Mgr Job Description
- OIdentify continuous improvement of risk metrics and reporting capabilities across businesses and divisions
- Coordinating across Enterprise Risk Management to monitor the current metrics and reports being to ensure consistency and to identify and address any gaps in coverage and areas of overlap
- Providing advice, guidance and support to the divisions for risk-related metrics and reporting
- Developing Data Management frameworks in alignment with given technology environment
- Manage overall engagement and relationship with business divisions and technology partners to ensure effective Data Management work delivery in the areas of Data Governance, Data Quality, Data Security, Data Usage and Metadata Management
- Manage Data Stewardship Management
- Support and enhance overall Enterprise Data Management capabilities and maturity across people process and technology in the areas of Metadata, Data Quality, Data Security and Data Usage
- Drive yearly compliance initiatives on ensuring adoption of adequate controls and requirements of Enterprise policies and standards across Enterprise
- Ensure maximum alignment and cohesiveness of Data Mgmt
- Provide advisory to divisions on managing overall strategic, foundational and operational initiatives across Data Management capabilities
- Bachelors of Science degree in a technical discipline, 4 years of relevant experience in lieu of degree, and a minimum of 9 years related experience in technical services engineering
- Build and own the CX and greenfield tech initiatives for stakeholders and customers, and deliver product roadmaps for a transportation technology system, web and mobile apps
- Define the microservices architecture of our tech infrastructure and drive adoption, guide tech design of products, and participate in developing strategy and vision
- Drive our go-to-market approach and all technical aspects of launching
- Proven ability to launch successful, product offerings that are used and loved by their customers
- Experience with building platforms, apps, and large scale software development
Tech Mgr Job Description
- Develop board level presentations and communication material by leveraging written and verbal skills comprehensively
- Identify, develop and institutionalize data management key indicators to measure ongoing data maturity of the organization
- Oversees the Tech Services department at a specific manufacturing site and works in partnership with the technical services director
- Provides resources to respond to day-to-day technical needs of manufacturing site
- Looks for innovative and better ways of doing things
- Creates and executes experimental plans and manufacturing trials to fit overall project objectives
- Acts as a mentor/coach for scientists, and provides guidance/feedback on their personal development plan and career objectives to their direct reports
- Managing Technical Engineering team
- Provides support to operations
- Meets with customers to develop and provide services
- Cognos/BI Tools
- Datastage-Data Quality monitoring tool
- Technical architect experience
- Bachelor degree in a technical or business related discipline
- Manage and coordinate all S1000D Technical Publications program efforts
- Serve as the single point of accountability for accomplishing development, delivery, and sustainment of electronic technical publications to support operation and maintenance during all phases of development, test, and operations
Tech Mgr Job Description
- Design systems and services in Cloud platform to enable scalability, resiliency and performance
- Support development team and the business to adopt best technology solutions from scratch or re-architect existing solutions
- Evaluate industry tools and provide path, guidance for the development and support teams to implement the tools for the business benefit
- Excellent technical skills and knowledge coupled with strong leadership, planning, and management capabilities
- Provide new ideas to enable automation of various processes in the teams
- Work collaboratively with software engineering teams to identify opportunities of process improvements
- Need to work in initiatives which span across multiple functions
- Identifying alternate candidate sources, cold calling, executing recruiting calls, referral recruiting, online social networking, attending seminars and local networking events
- Determine and implement appropriate recruiting techniques for market, industry, skill set, and region
- Running projects in the SAX portfolio, understanding the current research customer base and growing the customer base for both project growth new projects
- Must have the ability to obtain and maintain special access program clearance (SAP)
- Previous experience in the development, validation/verification, and sustainment of a publications program
- Previous experience preparing publications change estimates
- Previous experience managing the development, validation/verification, and sustainment of a S1000D Interactive Electronic Technical Manual (IETM) publications program
- Experience leading a technical publications team, either as a lead or manager
- Experience with military equipment manufacturing process & overall logistics processes from design to sustainment