Inside Sales Coordinator Job Description
Inside Sales Coordinator Duties & Responsibilities
To write an effective inside sales coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Inside Sales Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Inside Sales Coordinator
List any licenses or certifications required by the position: AIA
Education for Inside Sales Coordinator
Typically a job would require a certain level of education.
Employers hiring for the inside sales coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Supervision, Education, Marketing, Technical, Associates, Communication, Engineering, Secondary Education, General Education
Skills for Inside Sales Coordinator
Desired skills for inside sales coordinator include:
Desired experience for inside sales coordinator includes:
Inside Sales Coordinator Examples
Inside Sales Coordinator Job Description
- Update and maintain product catalog and distribute accordingly
- Track and report on all new product development programs in process and assisting Product Managers as needed
- Coordinate and enter all orders received via email and fax
- Coordinate and distribute any sales leads through general email boxes or phones
- OEM and RSM Support – process orders, RMA’s, credit memos, mailings and distribution of material and sales literature
- Respond to dealer/customer requests swiftly and efficiently
- Stay knowledgeable/updated on Navision, and other tools used in Inside Sales
- Attend all training as required of position
- Assist with coordinating paperwork of Dealer contracts and follow through on the process
- Stay informed and educated on all AS9100 processes as required in Inside Sales
- Bachelor’s degree in Business Administration, Sales or equivalent
- Customer focused and driven for results in a fast paced environment
- English proficiency (additional language other than native is a plus)
- Assist in Dealer and Customer mailings
- Establish and maintain relationships with Dealer and OEM Buyers
- Be familiar with existing Dealer and OEM contracts
Inside Sales Coordinator Job Description
- Interacts regularly with operations personnel to support development of sales material
- Shares information (resumes, project descriptions, qualification data, ), knowledge, and best practices with inside sales staff company-wide
- Additional responsibilities may include conducting client, competitor, and market research and analysis
- First point of contact for accounts and support for account executives
- Administration of service contracts including quoting rates, contract amendments, maintaining tariff increases/changes, requesting routes
- Maintaining all back up files for quotes and contract amendments
- Quoting tariff rates & surcharges to customers
- VIP customer relations which include monitoring specific accounts to provide them superior customer Service
- Coordinating Global and key account bids with Account Executives and Trade department to ensure their accurate and timely completion
- Creating service presentations
- BA or BS in marketing, technical writing, graphic design, or relevant technical field
- Assigned to an office environment
- Uses computer terminal, interfaces with other employees and customers primarily by e-mail, phone or in person
- Required to wear safety glasses within the factory environment
- Develop and implement opportunity response plans activities, deliverables, owners, milestones and monitors progress
- Sufficient knowledge of manufacturing processes to determine equipment needed to produce detailed piece parts
Inside Sales Coordinator Job Description
- Assisting in projects and additional adhoc work assigned by management
- Schedule and monitor appointments for sales team
- Increase capacity of appointment volume by setting appointments in a logistical sound manner
- Place follow-up calls with pending customers
- Register booked shipments
- Coordinate moves booked
- Works with designated response team members to develop opportunity response plans activities, deliverables, owners, milestones, among others
- Develops appropriate network within the company to facilitate identification and sharing of relevant information, best practices between offices
- Works with designated response team members to develop opportunity response plans activities, deliverables, owners, milestones
- Development of sales documents using applicable tools, guidelines and templates
- Computer literacy, including basic word processing and spread-sheet abilities
- Preferred, but not necessary, basic CAD knowledge
- A minimum of 3 years in business to business sales
- Office based but willingness to travel as required
- Knowledge of all aspects of ocean transportation and logistics
- Experience in Import/Export customer service, traffic and documentation
Inside Sales Coordinator Job Description
- Basic Quote preparation
- Technical support (may include RMA admin)
- Liaison with agents and distributors
- Sales Force data entry and reports
- Maintain up to date sales information and sales metrics/data on the region
- Facilitate follow-up on presale activities (Quotes, Design Registrations, Samples, Lost Business, ) and other business opportunities
- Facilitate North America ESBU (Electronics and Silicon Business Unit) new application requests/projects and end user production system issues
- Monitor and evaluate project progress with stakeholders and IT development team
- Knowledge of HCHB and running reports
- Develop a plan to ensure that customer callback goals are achieved
- High proficiency with all Microsoft programs and general computer applications
- Very strong multi tasking and independent working skills
- A positive, can do attitude, and be able to provide problem resolution to internal and external customers
- 2-5 yrs previous steamship experience is preferred
- Of position
- Knowledge of region, maps and traffic/travel times for local area
Inside Sales Coordinator Job Description
- Tracks and updates pending report and ntuc report
- Assistance with Referral Coordination Program (RCP)
- Other related tasks as assigned by VP of Sales
- Assist customers who come in-person to the (Houston or other) office
- Assist in proposal generation activities for development projects
- Coordinate preparation and approval of quotes for standard products
- Archive quotes/proposals and maintain log
- Coordinate between customer, sales team, and EnerSys legal in the preparation of Customer NDAs
- Interact with sales, technical, program management, and operations personnel as needed
- Support customer and vendor visits and meetings as required
- Ability to learn the technical, and application aspects of our product is desired
- Associates’ Degree with one to two years’ experience in the Freight Forwarding industry
- Proficiency with most business software including, Office, Sales Force and MK
- Self-motivated, capable of working independently when required and time sensitive
- Diploma in Marketing or Business related field preferred
- Relevant training in Inside sales