Inside Sales Manager Job Description

Inside Sales Manager Job Description

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Inside sales manager provides market based pricing based upon commercial tools, CRM software, dashboards, real market feedback, and industry knowledge.

Inside Sales Manager Duties & Responsibilities

To write an effective inside sales manager job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Excel in skill of negotiation, building relationships, market knowledge, and managing processes
Provide support for CRM training and coordinate with divisional CRM contacts to maintain the database, design reports and enhance the system, working with guidance from the Sr
Assist with coordination of product and sales training efforts for all members of the sales team, including onboarding of new field and inside sales representatives, development of new representative training classes, and launches of new platforms or updates (CAPs, CRM, etc), working with guidance from the Sr
Work closely with internal sales operations stakeholders on reporting and analysis
Conduct proactive outbound sales calls following the FTI Classic sales approach
Partner with Vice-President Regional Sales through effective and ongoing communication and territory planning
Contribute and manage territory business plan to support IAS or division initiatives as outlined in annual Performance Management Plan
Set clear productivity standards, contact objectives, and daily core business expectation to ensure attainment of revenue and gross profit results and customer retention goals
Coach/mentor and train staff on effective inside sales techniques through structured education and development initiatives effective role play
Collaborate with Marketing, Sales, and Product Management to identify and act on opportunities of improvement

Inside Sales Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Inside Sales Manager

List any licenses or certifications required by the position: XP, OSX, DNS, PMP, CCSP, MBA, OMVIC, PMEL, ITIL, ASIM

Education for Inside Sales Manager

Typically a job would require a certain level of education.

Employers hiring for the inside sales manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Marketing, Business/Administration, Management, Associates, Engineering, Business/Marketing, Technical, MBA

Skills for Inside Sales Manager

Desired skills for inside sales manager include:

Excel
Outlook
Word
Sales automation software
PowerPoint
MS Word
Industry and market trends
CRM
Corporate capabilities and outsourcing industry norms
Processes

Desired experience for inside sales manager includes:

Proven track record of managing a team and reaching sales targets
Effective management of the BDM team to ensure high levels of support and expertise is provided to Wholesalers and Brokers/Planners/Financial Advisors on a daily basis
Meet or exceed annual activity targets for BDMs
Provide high level support to the management team by developing and executing initiatives and call campaigns for the BDMs against current goals, new fund launches, and business priorities
Provide management presence in the regional office when Directors are out of the office on road days, vacation, Dotted line reporting for the Sales Coordinators during these times
IFIC Canadian Investment Funds Course and/or CSC

Inside Sales Manager Examples

1

Inside Sales Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of inside sales manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inside sales manager
  • Gain quick understanding of all the systems, processes and tools presented to her / him
  • Leverages and records activities and data in CRM (Salesforce.com)
  • Provide “on the ground” support for team members as they generate leads and sales
  • Be able to understand, explain, and forecast sales results
  • Selling and training in consultative way to increase customer value
  • Recruits, identifies and trains sales team members
  • Interview prospective talent
  • Develop Reps into sales-ready candidates for future Account Manager positions
  • Manage existing and grow new business by partnering with Client Solutions executives, Research Directors, and Business Development to deliver best-in-class proposals
  • Interact with prospective ORC customers of all sizes and industry types via e-mail and phone to understand the business challenges these clients are seeking to solve, answer basic ORC service questions, identify the time frame and primary decision maker for the purchase, and develop rapport with clients before forwarding the created opportunities to the Sales team
Qualifications for inside sales manager
  • Minimum of 4/5 years sales management experience (inside / telesales management preferred)
  • Preferably some experience in the food / meat industry - huge advantage
  • Previous management experience leading a sales team and proven sales experience
  • Proven success in an outbound call center sales environment
  • Proven ability to build and maintain relationships and work collaboratively with partners to identify solutions and resolve problems
  • Advanced degree required, Bachelors or Masters Degree or an equivalent combination of skills, training and experience
2

Inside Sales Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for an inside sales manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for inside sales manager
  • Leads the Inside Sales team in following sales methodology and best practices, using Salesforce.com as a system of record
  • Assesses skill sets and provide ongoing coaching and feedback to team members in order to meet objectives, reinforce sales methodology and provide guidance on career path direction
  • Obtains weekly sales forecasts from each inside sales rep and prepare a management level revenue projection for the current month, quarter and year
  • Lead, manage and motivate an inside sales team against aggressive targets
  • Build, maintain and monitor call activity to ensure volume streams and revenue targets are met
  • Compile sales progress reports on a weekly/monthly and end of year basis and proactively
  • Direct management of the Channel Inside Sales Team
  • Provide a quarterly forecast of revenue and expenses
  • Address major customer issues directly with all areas of the organization
  • Act as liaison between customer service team and DeWitt to address issues affecting work flow and procedures
Qualifications for inside sales manager
  • Approximately 3-5 years in sales and account management experience with a proven track record of territory management and exceptional client relations
  • Experience in leadership positions and strong leadership skills
  • Candidate must be willing to travel 50-60% of the time with seasonal variations
  • Passionate about the internet and the e-commerce, with internet experience and innovation thinking
  • Bachelor’s degree preferred in Business, Marketing or other related field
  • Assertive, yet consultative and results oriented with a contagious competitive attitude
3

Inside Sales Manager Job Description

Job Description Example
Our company is hiring for an inside sales manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for inside sales manager
  • Create a new business opportunities to help drive sales goals
  • Craft a sales playbook & document best practice for long-term success
  • Conduct calls to the member base to qualify data expansion opportunities
  • Participate in any regional/national marketing activities where customer follow-up is required
  • Manage all aspects of Top Sales Funnel, including inbound and outbound lead generation
  • Coach and mentor a team of 3 associates to ensure goals are met by conducting daily/weekly standup meetings to drive results
  • Execute sales campaigns and lead cadence programs in short sprints
  • Use multiple lead generation tools
  • Regularly review customer interactions to ensure best practice utilization
  • Conduct team regular team meetings with a focus on communicating, motivating, educating
Qualifications for inside sales manager
  • Work with field sales on complex orders
  • Recommend departmental specific procedures
  • Create forecast and performance reports and various analyses
  • Hold weekly forecast and pipeline reviews
  • Produce accurate monthly forecasts
  • Provide motivational leadership to all staff
4

Inside Sales Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for an inside sales manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for inside sales manager
  • Liaison with Order Entry Department to handle special invoicing requests and issues
  • The ability to coach team members to improve sales techniques and exceed all goals
  • Own specific accounts/locations as assigned (ie
  • Disciplined internal reporting of projects and other business activities through Salesforce.com
  • Accomplish sales objectives by training and coaching your team
  • Works the sales counter to serve in-store customers
  • Manage a team of up to 10 experienced sales professionals
  • Meet or exceed Birch Cloud Services sales/revenue targets
  • Insure timely and accurate reporting of sales results
  • Insure that the Birch Sales Professionals are coached to exceeding their individual quota
Qualifications for inside sales manager
  • Trains, mentors, coaches, and supervises inside sales staff
  • Understanding of modern data center infrastructure (experience in related technical field will be considered – training provided, fast learning and ultimate mastery of technology is a must)
  • Promote results of teams
  • Liaison with Senior Field and Executive Management to define and/or understand strategic initiatives
  • Ensure telemarketing reps meet metric requirements
  • Ensure the lowest performers are being coached for improvement
5

Inside Sales Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of inside sales manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for inside sales manager
  • Promotes maximum participation in the contractor program
  • Monitors and maintains sales goals and projections
  • Develops and manages the distribution footprint and personnel to achieve sales goals
  • Works closely with distributor branches on the management of sales, service, and warranties
  • The Inside Sales Manager focuses leading, managing, and supporting the Inside Sales team on growing SWA corporate account base through effective, consultative cold calling, qualifying, managing lead generation strategies, and relationship ownership for mid-sized accounts (SME, Government, Universities, ) and supporting the National Account Manager portfolio
  • The primary responsibilities for this team will be to grow SWA market share and incremental business with companies throughout the domestic U.S. and near International
  • They are responsible for proactively creating, negotiating, and executing corporate travel partnerships and working cross-functionally to secure, communicate, and execute customized promotional offers with limited supervision
  • Own and hit/exceed annual sales targets within assigned territory and accounts
  • Develop and execute strategic plans to achieve sales targets and to expand the company’s customer base
  • Oversee and manage a group of Inside Sales Representatives, typically spanning a wide geographical area
Qualifications for inside sales manager
  • Keeping abreast of new “tel/Web” technologies, ensure that organization meets “showcase” and “best of breed” standards
  • Liaison with Senior Management to ensure qualitative and quantitative objectives are met
  • Ability to work with senior management team members and affect good working relationships among departments
  • Sets sales priorities and establishing these as the focus of individual or sales team activities
  • Good work ethic and willingness to learn and be challenged, self-driven and motivated
  • Experience within STM information space is helpful

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