Inside Sales / Account Manager Job Description
Inside Sales / Account Manager Duties & Responsibilities
To write an effective inside sales / account manager job description, begin by listing detailed duties, responsibilities and expectations. We have included inside sales / account manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Inside Sales / Account Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Inside Sales / Account Manager
List any licenses or certifications required by the position: PMEL
Education for Inside Sales / Account Manager
Typically a job would require a certain level of education.
Employers hiring for the inside sales / account manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Marketing, Science, Management, Technical, Associates, Engineering, Communication, Business/Marketing
Skills for Inside Sales / Account Manager
Desired skills for inside sales / account manager include:
Desired experience for inside sales / account manager includes:
Inside Sales / Account Manager Examples
Inside Sales / Account Manager Job Description
- Exercise discretion and independent judgment with respect to specific selling activities
- Grow B2B account sales by building personalized working relationships at multiple levels within large organizations (customer base is provided
- Enhance customer loyalty when welcoming new customers into the managed accounts program
- Meet established goals for sales, margin, and daily activities
- Proactively contact customers at Risk and resolve issues through customer needs analysis
- Managing Account Executives who work via the phone developing new business customers and maintaining relationships with their current customers selling technology solutions
- Bachelors’ degree plus at least 5 years’ related experience as a direct sales professional or equivalent combination of education and experience
- Ability to develop a deep understanding of product line and client base
- Ability to assess the sales process and request participation from executive managers when required
- Ability to accurately forecast and manage the sales funnel for assigned account territory
- Ability to travel to client locations, corporate training, tradeshows and national sales meetings (1-2 per year)
- Demonstrated proficiency in presenting to small and large group audiences either in-person, via conference call, and/or in web enabled environments using PowerPoint and other technologies
- Strong communications internally with team members (all departments) clients and prospects is a must
- High sense of urgency and focus on creating a positive client experience
- Cold calling and outreach is expected
- Solid knowledge of Microsoft office to include Word, Excel, PowerPoint
Inside Sales / Account Manager Job Description
- Manages and closes (including negotiation) all renewals for selected products/solutions)
- Demonstrate system features and benefits to get partners to purchase more products
- Focused team player with a collaborative approach
- Strong interpersonal skills, with ability to professionally build and maintain strong relationships with a diverse blend of personalities and levels of authority to reach resolution
- Grow revenues of a customer account base of 100+ companies through proactive sales activities
- Prospect, identify, generate interest, target new contacts within customer base, prove value and close business opportunities – This will make up 80% of the daily activities
- Develop/maintain strong relationships with senior level key decision makers
- Serve as key contact person for leads, prospects and customers on all pre-sales activities
- Achieve/Exceed revenue goals
- Meet or exceed outbound call and transition and close rate metrics
- Strong strategic data interpretation skills and visual data representation
- Knowledge of commercial contracts
- Competency with sales tracking tools – Salesforce.com
- 1-3+ years of sales experience with SaaS, desktop software and/or security solutions highly desired
- Able to effectively partner and engage with internal sales resources such as sales specialists and sales engineers, liaising with external partners at all levels
- Computer skills with basic MS Word and MS Excel experience
Inside Sales / Account Manager Job Description
- Develop relationships with new prospects by following up on inbound leads and online evaluations
- Build and manage sales pipeline and report incoming business activity on a monthly and annual basis
- Partner closely with marketing team to develop a marketing strategy for lead generation through events the development of specialized marketing materials
- Urgently respond to/ engage new prospective customers under DDoS attack through our Security Operations Center (SOC)
- Create & manage sales funnel of new business opportunities in North American Military-Industrial Complex
- Accountability for driving sales growth to exceed expectations, including identification of success drivers and metrics to focus on increasing account volume, profit and penetration
- Monitoring performance-to-plan throughout the execution year and adjusting direction, focus and sales initiatives as needed to deliver sales quota commitments
- Providing sales forecasts at 95% accuracy to create visibility for all market owners on sales trends and actions to consistently exceed quota
- Understanding the unique IHS Jane’s solution sales cycle and challenges, including the strategies of competitors, and leveraging that knowledge to hone sales strategies
- Giving the highest priority to customer satisfaction by maintaining effective interpersonal relationships
- Strong acct management, territory management, time management
- High School diploma plus experience in sales
- Experience in Inside Sales or Technical Service (preferably in B2B)
- Must have a strong sales aptitude
- Knowledge of email marketing and social media
- Prospect within book of business
Inside Sales / Account Manager Job Description
- They are responsible for proactively creating, negotiating, and executing and executing corporate travel partnerships and working cross-functionally to secure, communicate, and execute customized and promotional offers with limited supervision
- The Inside Sales Team is responsible for hiring, training, and leading the Corporate Sales intern program
- The individual will be working with NBD and Account Management in developing account profile data, customizing a call plan, creating business opportunities and achieving business goals and objectives
- Foster working relationships with the field reps in your district
- Maintain a consistent ability to identify the customer’s business challenges (pains), decision-making process including the technical, business and financial influencers
- Meets or exceeds quota goals in an assigned territory
- Timely submission of requested account plans, forecasts
- Achieves the total new revenue targets for selected solutions mostly by phone
- Actively opens doors (identifies contacts) to drive new sales for other solutions / direct customers
- Assist in the preparation of timely and accurate quotations/orders to meet customer requests
- Must possess outstanding organizational, planning and interpersonal skills in managing workload and internal customers
- Exceed key activity metrics
- Certifications pertinent to the sales profession
- 1+ years of proven experience in an Inside Sales role handling biotech/pharma customers is preferred
- Experienced negotiator and motivator with strong knowledge of Biotechnology, Bioinformatics and Biopharmaceutical industries
- Knowledge of R&D process and basic research needs and knowledge of applied computing
Inside Sales / Account Manager Job Description
- Promote and up-sell the services through direct interaction with the customers via phone or in person
- Maintain each customer’s current spend and actively prevent customer and account attrition
- Over the phone engagement with customers to uncover and win new opportunities and discuss promotions and/or campaigns
- Leverage key partners to maintain overall sales in all categories
- Manage assigned accounts, including daily sales negotiations (quoting, negotiating, problem resolution)
- Initiate and monitor new programs in account development process
- Execute the business strategy within order fulfillment process and best practices
- Analyze and understand regional market dynamics to support overall business strategy
- Develop and participate in strategic alignment within the siding group and field sales team (RSM, GSM, CM, MDM)
- Provide weekly tracking for all specified market activity, commercial and large projects within regions covered
- 3-5 years’ experience working in sales/inside sales or similar customer facing profile
- 3-5 yrs successful sales experience
- Bachelors Degree in Business/Marketing or eight (8) years equivalent experience
- Prior experience selling in a B2B environment required
- Prior experience selling in a B2B environment
- Demonstrate sales aptitude