Product Training Manager Job Description
Product Training Manager Duties & Responsibilities
To write an effective product training manager job description, begin by listing detailed duties, responsibilities and expectations. We have included product training manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Product Training Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Product Training Manager
List any licenses or certifications required by the position: AWS, SOA, AASI, ADDIE, AMPS, ABYC, DC, AC, IACET, FCA
Education for Product Training Manager
Typically a job would require a certain level of education.
Employers hiring for the product training manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Marketing, Business, Fashion, Education, Industrial, MBA, Communications, Technical, Engineering, Technology
Skills for Product Training Manager
Desired skills for product training manager include:
Desired experience for product training manager includes:
Product Training Manager Examples
Product Training Manager Job Description
- Apply a structured methodology to and provide support for change management activities
- Assess the change impact and complete change management assessments for assigned projects
- Identify and manage anticipated resistance to upcoming change efforts
- Consult and collaborate with project teams
- Manage stakeholders and participate in brand engagement strategies
- Measure success metrics and monitor change progress
- Serve as liaison with VPA Business Segments (Marine and Industrial) to determine technical training needs for internal and external audiences
- Plan, develop and implement learning management system modules to handle ILT & e-learning training delivery and scheduling, maintain dealer manager & student records
- Collaborate with dealer and customer advisory organizations seeking timely feedback regarding the development and effectiveness of training programs
- Ensure that updated product information, proper repair procedures, parts information, is incorporated in the course(s) curriculum, and relayed to technical publications staff and appropriate VPA personnel
- Ability to work in dynamic, ambiguous situations
- 5 years business or project-related experience, minimum
- 2+ years direct change management and training experience, preferred
- Experience with creating and delivering effective communications across multiple teams
- Experience with medium-to-large-scale organizational change efforts and/or system and process implementations
- Passion for Sports & Healthy Lifestyle
Product Training Manager Job Description
- Focused on next gen learning from the perspective of how people learn and how we can deliver knowledge in the new world
- Define and own tracking of key adoption KPI and metrics
- Create and manage customer on-boarding process in partnership with our Customer Success Group (CSG)
- Responsible for prioritizing growth initiatives in product product roadmap and strategy
- Align our community efforts by partnering with internal stakeholders (Trailhead team, Voice of Customer team, user research, CSG)
- Organize feedback from key stakeholders (design, product, engineering ) in a prioritized backlog
- Translates business needs to clinical and sales training products and programmes
- Train and facilitate small and large group training classes in preparation for commercial launch in chronic diseases
- Independently lead, design and implement best-in-class training programs for relevant GCP and PV regulations and related Controlled Documents, such as Policies and SOPs, required as part of the Development Quality Management System
- Establishes, maintains and fosters strong relationships with key business stakeholders (internally and externally) and ensures that PDQ is providing efficient, effective, value added training to the functions
- Strong mechanical expertise in the troubleshooting, repair, overhaul and installation of gas and diesel marine power products
- Strong knowledge and experience with Microsoft Office Products (Power Point, Excel, Word)
- Requires frequent walking, stooping, kneeling, bending, and crouching
- Work is performed within a controlled environment
- Requires out-of-town travel
- Active participant in the sport of running (run clubs, races, etc)
Product Training Manager Job Description
- Reviews Functional Specific Training Plans for global applicability to ensure consistent regulatory and compliance training efforts
- Establishes and adheres to style guides and design standards that provide a consistent framework for the development of training materials
- Ensures applied instructional design in the development of training materials, and independently manages 3rd party contractors/vendors and internal business stakeholders
- Collaborates with a network of subject matter experts (SMEs) within the functional areas supporting training development
- Is knowledgeable of all services and activities provided by PDQ Training Program in order to provide business stakeholders with a comprehensive overview and effectively communicates how their training needs can be met
- Stays abreast of the training industry (including adult learning, instructional design, e-learning, and performance improvement) in order to provide learning leadership and stay fully aware of the most current learning trends
- Functions as trainer for Training Specialists and provides mentoring in collaboration with the Head of Training Program
- Accomplishes training operational objectives by contributing recommendations to training strategy
- Works with Asia P&D or channel partners to develop joint plans for distribution
- Supports the forecasting process with analysis of product mix and customer preferences
- Prior experience with growth programs/roles is a big plus
- Conversant with data analysis and the best tools for retrieving, manipulating, and visualizing data
- Good understanding of the Analytics market, and key competitors
- Product management experience or desire/interest in this area
- Creativity, strategic thinking, and leadership
- Proficiency using Social Network channels to develop and drive community engagement and product awareness
Product Training Manager Job Description
- Partnering with Support team managers to identify needs and requirements and providing feedback for goal achievement and areas of focus
- Partnering with Support teams to define and implement operating procedures and information flow and systems to provide answers to common questions and problems
- Evaluating call and support metrics, analyzing trends and ensuring volume of work produced meets product and service and quality standards
- Contributes to the development of the Client Support function and resources
- Training of new sales employees in with particular accountability around first year of employee tenure
- Manages the online or e-content, communicates pre-work assignments, tracks completion status and generates reports
- Works with Legal and Compliance teams as necessary to ensure all training materials are approved by utilizing the ZINC approval process
- Maintains a master calendar of sales training events and timelines
- Oversees all expense management accociated with sales training event planning and execution
- Partner collaboratively with key internal and external customers and subject-matter experts
- Ability to perform under pressure and in a fast-pace environment
- 5+ years of experience managing customer programs in Product organizations, online communities or social media platforms
- Bachelor degree in technology, business, communications, marketing, advertising, public relations, media studies, business and/or related fields, MBA preferred but not required
- Bachelor degree (BA/BS) or equivalent experience required
- Candidates must demonstrate sound knowledge of pharmaceutical/medical sales or marketing experience including sales training
- Candidates must demonstrate sound knowledge of developing and delivering clinically focused training and sales result related training
Product Training Manager Job Description
- Manage the production and distribution of training material that is to be used in the training event
- Leads the logistical management of the in-person sales training agenda
- Manage the scheduling, logistical management and communication of in-person sales training events including hotel, transportation, meeting space, meals, pre-work
- Manage necessary demo product to be utilized in sales training events
- Provides operational support of all sales training programs
- Manages the training records system and appropriate documentation of training completion
- Coordinates the training necessary for rep vendor credentialing, maintains those records and generates the information for the sales field and customers
- Work with subject matter experts to distill key benefits into marketing messages
- Craft and develop compelling audience-specific messages and tools (e.g., website, videos, customer success stories, whitepapers, blogs, presentations)
- Trial and scale creative mechanisms for attracting a wide range of audiences
- Ability to travel as needed, usually within the EU and occasional travel to the US as needed
- Bachelor's degree and equivalent work experience required
- At least 6 years of experience in a training department required
- Experience with sales- or product-related training preferred
- People management, ideally of learning professionals, is highly preferred
- University degree in Science-related subject or Training-related field