Program Training Manager Job Description
Program Training Manager Duties & Responsibilities
To write an effective program training manager job description, begin by listing detailed duties, responsibilities and expectations. We have included program training manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Program Training Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Training Manager
List any licenses or certifications required by the position: AWS, AED, PR, CPR, PMP, SHRM, CPLP, CJTC, CLEAR, NT
Education for Program Training Manager
Typically a job would require a certain level of education.
Employers hiring for the program training manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Management, Business/Administration, Business, Technical, Communication, Design, Engineering, Human Resources, Science
Skills for Program Training Manager
Desired skills for program training manager include:
Desired experience for program training manager includes:
Program Training Manager Examples
Program Training Manager Job Description
- Coordinate with GS engineering and Business Development to leverage product line solutions and capabilities for
- Collaboratively work with the PM&G Training & Communications Lead and Advisory Learning US team in the update of current PM&G content and the development of PM&G training content for new programs
- Partner closely with our vendor manager and service delivery team to identify, design and implement training programs that will drive significant improvements in our customer experience
- Identify, evaluate and engage with external suppliers to ensure smooth delivery, implementation and adoption of training frameworks and programs
- PM oversees the coordination and administration of all aspects of an ongoing program including planning, organizing, staffing, leading, and controlling program activities
- Manage and support the collection of various performance metrics in an effort to identify areas in need of process improvement and systemic or individual weaknesses, vulnerabilities, or inefficiencies in the contracted training process
- Allocate and control resources as they relate to the individual projects supporting up to five locations CONUS
- Visit client’s designated training locations on-site and conduct interviews with key personnel to identify emerging or specific needs
- Work cooperatively with stakeholders
- Develop and deploy learning programs, and enhance existing programs to meet the Veteran training requirements
- Undergraduate Degree or equivalent work experience + 1-2 years banking or financial services experience and/or Business/Department Manager with proven leadership and sales experience in a large-scale retail environment
- Confident at training large groups
- Bachelor’s degree required, graduate degree in technical fields a plus or similar education
- Fluent in English and German, additional European languages a plus
- Experience of training for a technical audience like electrical engineers or solar installers
- Experience in either solar PV or high-tech products (solar PV a plus but not required)
Program Training Manager Job Description
- Responsible for risk management of existing products and simple development programs
- This role may spend up to 50% of their time working on their own process improvement projects
- Balance program administration requirements, along with small-scope project
- Deliver tool-specific training on various quality tools and processes
- Clearly articulates complex processes into easily understandable components
- Serve as the point of contact on all assigned process improvement issues and process improvement projects
- Documents & maps processes end-to-end
- Track results of projects to determine success, risk reduction, process ownership and cost savings
- Manage all aspects of the project/program by leading and fully engaging with a highly matrixed globally diverse and cross-functional teams, taking into account regional and cultural nuances
- Ensures program administration is coordinated with broader Business Transformation team and initiatives
- Able to absorb complex engineering specifications and interact with multiple teams (engineering, testing, service, marketing, legal, compliance) to ensure appropriate content for multiple regions
- Experience with basic content creation software – Powerpoint, Word, Adobe suite
- Ability to interact and collaborate successfully with healthcare professionals laypersons
- Frequently stand/walk, sit, perform desk-based computer tasks, twist/bend/stoop/squat, lift/carry/push/pull objects that weigh up to 10 pounds
- Occasionally kneel/crawl, use a telephone, writing by hand, sort/file paperwork or parts, reach/work above shoulders, lift/carry/push/pull objects that weigh up to 40 pounds
- Rarely climb (ladders, scaffolds, or other), grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh >40 pounds
Program Training Manager Job Description
- Manage global schedule for professional development open enrollment, working with the team to make adjustments, improve processes to improve quality
- Manage the Marketing Compliance Training program for marketing teams involved in content development and execution
- Conduct training program evaluation, needs analysis and reporting
- May have primary responsibility for program growth, may be responsible for marketing new technology or follow-on business
- Plan and manage telephone fundraising campaigns
- Manage day-to-day activities within the call center, including managing a student staff
- Monitor calls for quality, track caller performance, identify areas for improvement, and counsel as necessary
- Set, meet, and exceed established goals
- Forecast future performance requirements and take corrective actions as necessary
- Maintain positive relationships with clients
- Experience working in an HR compliance role and/or compliance experience in a heavily regulated industry
- 3-5 years of experience working in an HR consulting role and/or training role where documenting processes and measuring effectiveness was required
- Experience working for a large consulting firm in a training or change management role is highly preferred
- Must possess a valid driver's license and be willing to travel to other offices if requested
- Partner with the Operating Committee to develop and implement the strategy for JPMC engagement with Year Up
- Communicate JPMC Year Up strategy and provide regular updates to senior leaders and other key stakeholders about priorities and progress
Program Training Manager Job Description
- Maintain and enhance existing command of Decision Manager, Tableau, and other
- Manage security/privacy incidents during EMEA hours ensuring action plans are in place and tickets are tracked to closure as quickly as possibly
- Successfully identify and triage security events as proper incidents
- Participate in external customer calls in regards to security cases
- Escalate issues to Incident Manager as required
- Collect, distribute, and Improve monthly incident metrics to Incident Manager
- Primary contact (during and after hours) for possible or actual security incidents in EMEA
- On-call to respond to security incidents and business continuity issues
- Work with the Training & Awareness program manager to define, develop, and execute EMEA security awareness trainings
- Deliver bi-annual Security & Privacy trainings locally and any other educational trainings as required
- Develop a strategic roadmap to support long term vision
- Experience with a Windows operating environment, Microsoft Office programs (such as PowerPoint, Excel, Access and Word)
- Experience leading cross-functional projects with dependencies and constraints
- Knowledge of training theories and principles, including adult learning theory and established industry models of evaluation
- Knowledge of training theories and principles, including adult learning theory and established industry models of evaluation such as ADIIE, Kirkpatrick’s model
- Graduate with a minimum of 5 years of experience in Banking / Financial Services of which at least 2 should be in a similar role & profile
Program Training Manager Job Description
- Owner of the learning paths for our Community Sales and New Member Development teams
- Design and develop, in conjunction with outsourced vendors, learning assets for our global teams to support learning at scale
- Manage activities of supporting project teams and internal and external development partners
- Communicate project progress, escalations, and issue analysis and resolution to stakeholders
- Study competitive partner training programs and design AWS training to be a competitive lever for partners
- Achieves team performance goals and objectives in line with the network wide vision and goals
- Actively participates in and drives the continuous improvement culture through ‘kaizen’ and lean projects
- Consult with the Director, Global Sales Enablement and Sales leadership to identify/prioritize the top sales enablement requirements
- Define and publish learning paths and execution guidance for multiple Partners and multiple selling roles within organizations
- Deliver new training curricula and oversee the rollout of the content through others
- Familiar with the issues and needs impacting the military Veteran community
- Develop training facilitation skills amongst respective operations teams to manage training delivery and implement training programs
- Manage and maintain - all delivery media and eLearning application, software, for scale and ease
- Manage training content/updates residing on SharePoint, LMS and shared drives
- 7-10 years experience working in Technology, HR or Talent Management
- Ability to learn adult learning principles and apply to various topics and situations