Training & Development Manager Job Description

Training & Development Manager Job Description

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Training & development manager provides leadership on the development of company-wide programs to include, store manager training, district manager training, company-wide e-learning, and company initiative training.

Training & Development Manager Duties & Responsibilities

To write an effective training & development manager job description, begin by listing detailed duties, responsibilities and expectations. We have included training & development manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Proficiency in Mandarin preferred
Facilitate the development of education programs/tools and ensure the timely delivery of programs to our boutiques and field teams
Monitor and measure the effectiveness and success of the training programs
Create and manage education content posted to the company intranet and through our LMS vendor
Lead the transition of L&D function to SBIC by ensuring migration of processes, systems, vendors
Support the other functional teams in designing and hosting the learning content on the L&D platform
Will be expected to perform other duties as assigned
Direct supervision of a diverse team of developers focused on technical content (Job Aids and Service Pointers), Self-help and technician videos and product-based curriculum
Creating, maintaining and updating disease state, product and selling skills training curriculum for CSS field force
Development, creation and maintenance of Learning Systems for promoted brands

Training & Development Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Training & Development Manager

List any licenses or certifications required by the position: PMP, AWS, SPHR, AED, CPR, CPI, PHR, CSPO, CSM, SOP

Education for Training & Development Manager

Typically a job would require a certain level of education.

Employers hiring for the training & development manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Human Resources, Design, Management, Business/Administration, Psychology, Marketing, Leadership, Training and Development

Skills for Training & Development Manager

Desired skills for training & development manager include:

Company policies and procedures
Ability to learn security services and operations
Employees are to request clarification
Explanations from superiors
How adults acquire and use information and skills
Of training techniques
Principles and methods for curriculum and training design
Adult learning
Company and the operations
Conferences

Desired experience for training & development manager includes:

Excellent interpersonal and communication skills and the proven ability in make-up application, organizational skills, customer service, public speaking and instructional training
Work closely and communicate effectively with Field Leadership and Director, NA Retail Training and Development, to identify/ assess local training priorities on an ongoing basis and proactively develop solutions to specific service and selling opportunities
BA degree in Training & Organizational Development or related subject
5-7 years experience in training development
BA or BS degree with a demonstrated track record of leading, designing, and conducting training solutions aligned with high performing teams
At least 7 years of work experience with solid career progression, including at least 3 years in of learning program management, business, adult education and/or consulting

Training & Development Manager Examples

1

Training & Development Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a training & development manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training & development manager
  • Proactively communicate training and development opportunities to the Firm, allowing them to take advantage of the full offering to meet their needs
  • Coordinate the firm-wide New Hire Orientation program
  • Review, evaluate and provide recommendations for improving future training programs
  • Coordinate UAN and ELA activities
  • Support Industry and Service Line development
  • Care for and support the development of our internal training team
  • Manage and execute Sales Process and training program, develop new training content and methodology, to ensure Sales Process efficiency for all Sales associates, including the delivery of content to new hires as part of their immersion into the Sales organization
  • Conduct “co-travels” with Regional Sales Representatives and Managers to understand territory management skills and evaluate training programs and ensure content is delivered to maximize account knowledge, attain territory goals, and identify future training requirements for the Sales force
  • Up-sell courses and certifications to existing customer base
  • Responsible for coaching, developing and utilizing the field based trainers in on-boarding new hires for other initiatives
Qualifications for training & development manager
  • Instructional Design Experience preferred using Adobe Photoshop, Illustrator, Captivate
  • 3+ years of experience in sales or training role
  • Strong program management, strategic thinking, creative thinking, and problem solving characteristics
  • A result-oriented individual who is proactive, resourceful and energetic
  • Must be willing to travel to Nilai, Negeri Sembilan whenever required (averagely once a week)
  • Bachelor Degree required, Master Degree preferred (Performance, Learning and Development, Organizational Development, Business Management, or Education Preferred)
2

Training & Development Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of training & development manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for training & development manager
  • Research, analyze, evaluate and implement external training programs
  • Identify training and development needs within the organization through needs assessment and regular consultation with management and others
  • Support the onboarding
  • Collaborates with the Business Unit leaders, training partners, and other HR Leaders to deliver integrated Training strategies to meet business needs
  • Work closely with Training Manager, market trainers and cross functional teams Merchandising, Marketing, Operations, HR, , regional counterparts and Global for alignment and support
  • Ensures records of training programs (evaluation, participation, ) are maintained
  • Partners with the Business leaders to understand the business strategy and necessary competencies for success
  • Assesses the training needs for the BDMPS Sales and Clinical teams to develop a comprehensive training plan focused on primary and secondary learning opportunities
  • Assesses current strategies and training approaches for areas of improvement applying external best practice to enhance our plans
  • Provides experiential knowledge of nursing and pharmacy practices to enhance our current approach with decision makers in these areas
Qualifications for training & development manager
  • Strong analytical skills, learning strategy and planning, and project management skills
  • Knowledge of learning management systems preferred, Plateau experience
  • Area Field Trainer experience
  • Highly proactive and accountable
  • Previous experience of managing a training program within a life science company 5-8 years
  • Exceptional management experience in a training or related field
3

Training & Development Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of training & development manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for training & development manager
  • Responsible for strategy and deployment of knowledge management (content and deliver reporting) within Customer
  • Takes ownership and accountability for final deliverables and resolves issues to achieve own work objectives
  • Design and develop innovative employee development experiences for new hires, individual contributors and managers
  • Create self-service tools that leaders and teams can use to improve performance
  • Independently deliver face to face and virtual trainings
  • Prepare partners to deliver trainings by developing facilitator guides and conducting train-the-trainer sessions
  • Support the design and implementation of the annual enterprise training needs assessment
  • Maintain proper cleanliness throughout clinic (includes rounds, rooms, upkeep of front desk)
  • Responsible for maintaining clinic sales, pre-book, retail, NPS, Enhancements/Upgrades, goals
  • Develop and implement a training curriculum for selected positions
Qualifications for training & development manager
  • Experience building and managing teams of senior professionals, in a technical content development environment
  • Experience managing technical training and certification development and delivery
  • Proven ability to manage multiple projects simultaneously, delivering on time and to defined levels of quality
  • Experience working with and developing strategic partnerships, both internal and external
  • 3+ years of experience within an organization with Lean/Six Sigma or other Continuous Improvement programs with over 500 employees
  • An advanced degree in Instructional Design or a relevant field such is desirable
4

Training & Development Manager Job Description

Job Description Example
Our company is growing rapidly and is looking for a training & development manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for training & development manager
  • Maintain Checkpoint, the firm’s internal Learning Management System, including the input and maintenance of course information, monitoring registrations, running needed reports and issuing certificates of completion
  • Maintain all employee licensing files and information
  • Maintain knowledge base of changing and emerging developments within the profession and externally in order to anticipate, plan and present courses on emerging issues utilizing new and innovative delivery methods
  • Assess training needs through surveys, interviews with employees or consultations with manager or instructors
  • Review training materials from variety of vendors and choose appropriate materials
  • This position is intended to work with other supervisors to train and develop that person responsible for the associate's performance
  • Manage and oversee teams as they execute training and education for Shared Health staff and customer’s LTSS Care Coordination staff
  • Conduct skills/competency analyses within the current workforce
  • This position manages the training staff
  • This position partners closely with the Director of call center training, training peers and call center operations to manage training programs and processes
Qualifications for training & development manager
  • Senior level facilitation skills, as demonstrated by successful facilitated learning through interactive application, case study discussions
  • Senior level analytical skills to conduct cost/benefit and needs analysis
  • Senior delivery methodologies skills to ensure best-fit training delivery, such as just-in-time, web-based, classroom facilitation
  • Ability to plan and support the development of team members’ skills and abilities to fulfill current or future job roles and responsibilities
  • Excels at conveying information and ideas to all levels of the organization through various methods, fostering business partnerships
  • Ability to deliver effective and consistent coaching to team members that supports continued growth and peak performance
5

Training & Development Manager Job Description

Job Description Example
Our growing company is looking for a training & development manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for training & development manager
  • Build out talent management system for the site
  • Design, develop and analyze organization development systems/programs
  • Maintain knowledge of contemporary organizational development theory
  • Provide strategic direction on organizational training and development structure and resource allocation
  • Enable change management efforts and planning to support strategy integration
  • Provide strategic direction on cultural transformation to support site directive and goals
  • Champion employee engagement on training and development
  • Design, develop, analyze and coordinate learning systems and development programs in support of strategic site goals and key competencies needed for success - for all levels of the organization
  • Responsible for development planning, curriculum development, delivery strategy, vendor selection, resource balancing and budget management
  • Design, develop, implement and manage internal and external courses and resources that fit the curriculum and company culture
Qualifications for training & development manager
  • Candidate must possess at least Diploma from a reputable University
  • Candidate with at least 5 years of working experience in the related role
  • She/he must possess good interpersonal skill and able to communicate effectively
  • Bachelor’s degree in training/organization development, industrial/organizational psychology, human resources, education, or related field
  • Business development experience, preferably in the IT industry
  • Experience with engaging and presenting to senior executives (CXO level)

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