Manager, Training & Development Job Description
Manager, training & development
provides development solutions to Customer by either: leveraging existing Academy solutions, procuring the solutions by leveraging the Academy MSP, or by having the team design/develop content in a blended delivery format that takes into account adult learning theory.
Manager, Training & Development Duties & Responsibilities
To write an effective manager, training & development job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, training & development job description templates that you can modify and use.
Sample responsibilities for this position include:
Liaise with global partners to design and launch training in Europe, Asia, Latin America the US
Market the courses appropriately to the audience via emails, website, presentations
Work closely with the local/regional team to launch and manage calendar programs
Consult with Senior District Management , Field Supervisors, Training Store Managers, General Managers, retail field associates, and internal corporate departments to assess the training and development needs within the Calvin Klein Retail division
Lead the Design and development of customized training solutions to address the unique needs and brand-specific initiatives for the Calvin Klein division
Design, develop and execute training strategies for all store-level associates and field leadership team through a combination of internal design and instruction and the occasional use of external training providers
Ensure alignment with training and development strategies and programs through constant communication with field leadership team and training associates (National Sales Manager, Regional Sales Managers, Field Supervisors, Regional Training Coordinators, Training Managers, Store Managers) I.T
Customize and create developmental seminars and materials to ensure high quality delivery of programs for a variety of audiences and levels within the retail field
Design and develop training programs, seminars, and materials through strong instructional computer-based, written and classroom-based design
Provide recommendations to senior management for improvements and/ or additions to existing training standards and guidelines
Manager, Training & Development Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Training & Development
List any licenses or certifications required by the position: PMP, AWS, SPHR, AED, CPR, CPI, PHR, CSPO, CSM, SOP
Education for Manager, Training & Development
Typically a job would require a certain level of education.
Employers hiring for the manager, training & development job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Business, Human Resources, Design, Management, Business/Administration, Psychology, Marketing, Leadership, Training and Development
Skills for Manager, Training & Development
Desired skills for manager, training & development include:
Blended learning styles & adult learning principals
Commonly used Articulate Storyline and Rise
Commonly used WBT development tools
Emerging trends in needs analysis
Evaluation processes
Innovative facilitation techniques
Training design
Adult learning theory
Celdox
EQRMs
Desired experience for manager, training & development includes:
Bachelor’s degree, preferably in Human Resources, Business Administration or related field
To respect all the above-mentioned risk requirements while pursuing profitable business and BMO’s goal of the consistent delivery of great experiences which will lead to highly profitable customer relationships resulting in high customer satisfaction, loyalty and advocacy
Ensure effective Mystery Shop programme follow up and action planning in stores
Considerable experience working within a luxury store environment
6-8 years store manager or training experience in a luxury environment
Partner with Director, NA Retail Training and Development to develop training strategies and implementation plans for North America and Canada
Manager, Training & Development Examples
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Manager, Training & Development Job Description
Job Description Example
Our company is growing rapidly and is looking for a manager, training & development. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, training & development
- Conduct regular field visits to ensure accuracy and relevance of training efforts
- Developing personal technical and business knowledge of respective product, disease state and marketplace to become ‘product expert’ resource for organization
- Effectively manage the navigation of multiple training pieces through the legal/compliance/regulatory/medical process for promoted brands
- Exemplify the Ironwood values in all interactions with internal and external stakeholders
- Additional tasks on an ad-hoc basis
- Define and implement team objectives and deliverables in alignment with organizational objectives
- Working with and supporting our coaches and leaders to develop leadership skills
- Coordinating profile assessments and interpreting results for leaders
- Negotiate contracts for all aspects of the training program
- Conduct focus group sessions with target audiences to evaluate training programs and determine additional needs
Qualifications for manager, training & development
- Possesses at least a Bachelor’s degree in Business Management or a relevant academic discipline
- Has at least 3 years of experience in HR, in the area of training and development
- Knowledge in and experience handling HRDF fund management will be an added advantage
- Able to communicate and present fluently in the English and Bahasa Malaysia languages
- Has a pleasant personality and is confident to communicate with people from all levels of the organization
- Well verse with Microsoft Office
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Manager, Training & Development Job Description
Job Description Example
Our innovative and growing company is looking for a manager, training & development. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, training & development
- Design, deliver, and manage the full suite of Advisor Center curriculum
- Develop training programmes based on needs identified (this should include session plans, training notes for participants and post-training assessment modules)
- Work with Team members and Distribution Channels to carry out post-training assessment
- To work with HOD and administrator on Yearly Training and Leave Planning
- Develop solutions to optimize the organizational structure and responsibilities across the assigned segment of global manufacturing operations
- Create and deploy standardized job descriptions, including key job accountabilities, baseline education and experience expectations, required skills and competency matrices
- Implement and facilitate certified sales training, advanced sales training and certified development programs that build a highly productive and professional sales force
- Design, develop, implement and facilitate training and development programs based on sales management feedback to close the performance gap
- Provide individual and small group sales coaching sessions to increase individual sales results, develop sales skills and enhance job satisfaction through employee development
- Partner with sales management, marketing and business partners to ensure sales force is fully trained and prepared to maximize results
Qualifications for manager, training & development
- Possesses strong organization and interpersonal skills
- Demonstrates a willingness to adapt to new ideas
- Demonstrates the ability to remain flexible operating in an ambiguous and ever changing environment
- Competency modeling experience
- GI/Rheumatology expertise
- Computer expertise in MS Office & business writing skills
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Manager, Training & Development Job Description
Job Description Example
Our innovative and growing company is hiring for a manager, training & development. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, training & development
- Provide leadership in deploying and oversight of acclimation and onboarding programs, program management of developmental programs
- Effectively partner with HR Business Partners, Recruitment, and Business Stakeholders & Other Support Functions in developing and executing programs and strategies
- Manage and oversee partnerships with research institutions to drive actionable research as needed
- Lead implementation of hiring manager training curriculum
- Remain current with the latest market training innovations / product offerings and constantly suggest and implement innovative training solutions and continuous improvement
- Conducts educational needs and assessments working with Region managers to understand training requirements
- Leads external scan of new and innovative programs on the market meeting a specific business need or gap
- Proactively support the Customer organization to develop capabilities to support continuous improvement and end-to-end process changes
- Support the Customer organization in the work to deliver against the purpose, vision and values (Customer capability work)
- Partner with HR (Academy and Leadership & Capability teams) to build and maintain knowledge of Academy curriculum, programs and learning resources to ensure Customer organization is leveraging global/regional, existing solutions
Qualifications for manager, training & development
- Master’s degree in Instructional Technology, Education, Organization Development, Human Resource Development, Adult Learning, or other related areas preferred
- Resume that shows steady progression in Training/Learning & Safety Management for the last 5-10 years
- Ability to manage and drive home projects in a fast-paced environment within tight deadlines
- 5+ years' experience in the field of training and development, including experience designing and delivering formal training programs to groups
- Knowledge of methodologies such as Standard Work, 5S, 4M, PDCA, VSM, and basic statistical concepts
- Program management experience, including planning work, managing details, and managing multiple tasks/projects
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Manager, Training & Development Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of manager, training & development. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for manager, training & development
- Supporting the Director of Quality and Training, establish a Voice of the Customer (Customer Experience) program, soliciting and capturing customer feedback in both structured and unstructured ways through various channels, incorporating CSAT survey data and other relevant metrics, which can be shared via trend reporting
- Provide timely and effective ongoing communications which provide need-to-know information on processes and messaging across all teams
- Identify and implement needed changes / additions to resource materials, including Salesforce call flow updates/changes requiring work by the Salesforce team
- Assign resources to deliver live classroom and virtual training, internally and at vendor sites as needed
- Develop content and practices to provide ongoing training to address learning opportunities identified in quality observations
- Ensure training needs are clearly defined and documented, coordinating content reviews with business partners as training is developed and creating and leveraging templates and practices that support the desired learning experience
- Provides management and direction to Analysts on objectively and effectively evaluating quality of interactions with our customers/families and internal and external contacts
- Collaborates with Quality & Training Managers on ongoing communications needs
- Develop and maintain an exceptional training strategy/program that supports the changing needs of staff at levels in the organization
- Collaborate with Service Line Leaders and other managers to create learning curriculum that meets the needs of each department and their members
Qualifications for manager, training & development
- Intermediate to senior level consulting and mentoring skills to successfully coach and mentor others, both in and out of the training environment
- Intermediate to senior personal computer skills to effectively utilize Microsoft Office and other software applications in the completion of the development and facilitation of training curriculum and associated materials
- Senior level oral and written communication skills to clearly and concisely covey course content, create training materials for all levels of employees, and to create reports and/or presentations to deliver to the organization’s leadership
- 7-10 years of training function experience (training, instructional design, eLearning development, learning management system administration)
- Experience with a variety of computer applications, Microsoft Office Suite and e-Learning development tools
- Bachelor’s degree in Business, Human Resources or relevant field of study preferred
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Manager, Training & Development Job Description
Job Description Example
Our innovative and growing company is hiring for a manager, training & development. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, training & development
- Lead project teams to deliver web-based, social media, performance support tools, instructor-led, and train-the-trainer blended learning methodologies
- Manage the content for all technician certifications and recognition programs
- Manage the design and development of a train the trainer curriculum for the effective handover of technical training
- Maintain the Academy course catalogue and required competencies for assigned job roles
- Sell training solutions and services within the region using all available promos, specials, and bundles to achieve the highest possible revenue and bookings
- Perform follow-up calls on active training campaigns in the region
- Act as a sales overlay to the regions Sales team and its account managers
- Actively manage the regional training resellers and partners
- Implement competency model that will serve as the foundation of the talent management system
- Provide thought leadership/ consultation to Site Leadership to maximize performance of the organization
Qualifications for manager, training & development
- Ability to travel is an added advantage
- Experience leading Change Management (required)
- Minimum 7 years of recent sales experience
- Identify and use tools to analyze individual and group behavior and recommend strategies for making needed and sustained changes
- Influence and support changes in organizational behavior
- Assess, direct, develop and deliver corporate training curriculums including employee and leadership development, new hire orientation and compliance training (e.g., sexual harassment, employee discipline/termination)