Clinic Manager Resume Samples

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Q Keeling

Queen

Keeling

6483 Chris Shore

New York

+1 (555) 170 7557

6483 Chris Shore

New York

Phone

p +1 (555) 170 7557

Experience Experience

Dallas, TX

Clinic Manager

Dallas, TX

Thiel LLC

Dallas, TX

Clinic Manager

Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll
Directs a unit-based Performance Improvement Program in which individuals are an integral part of the Performance Improvement process
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Develops and implements a department Performance Improvement Program in compliance with The Joint Commission standards for hospital accreditation
Hires, develops and maintains a competent, productive and quality-conscious workforce while maintaining own management competencies
Works with Marketing, Clinic Development, IT, and other corporate functions to support clinic rollout and ongoing initiatives
Develops and adheres to annual budget for the group practice; responsible for the efficient, accurate and prudent financial management of the group practice

Boston, MA

Licensed Clinic Manager

Boston, MA

Donnelly, Farrell and Hane

Boston, MA

Licensed Clinic Manager

Creates and maintains schedule for Lab, Nurse and Mid-level providers at assigned center
Works closely with company accounts that use center for pre-employment or work comp. A liaison for accounts
Works closely with Front Desk Manager on front desk issues
Prepares and conducts performance evaluations for lab, mid-level, nurse and reviews front desk evaluations prepared by Front Desk Manager for reps
Conducts one-on-ones with Front Desk Manager, nurse and techs
Works open shifts in lab (if a multi-tech) or nurse area if open
Identify areas to improve customer service

present

New York, NY

Dialysis Clinic Manager

New York, NY

Jacobson-Upton

present

New York, NY

Dialysis Clinic Manager

present

Performance-based compensation and rewards for your hard work
Commitment to developing you and the chance to explore multiple career paths
Capacity to develop effective relationships at all levels of the organization and to influence positive outcomes
Implements FMS quality goals and develops facility specific action plans in order to achieve FMS quality standards
Passion for making a difference in people's lives
Industry-leading patient care with clinical outcomes ranked above the national average
Maintains facility environmental integrity, including safety

Education Education

Bachelor’s Degree in Business Administration

West Virginia University

Bachelor’s Degree in Business Administration

Skills Skills

Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture
Demonstrates the ability to professionally interact and communicate appropriately with staff, patients, families, and visitors
Demonstrates ability and knowledge in the area of management
High language skills, financial knowledge and high reasoning ability
Excellent communication skills with strong written and oral presentation skills
Superior training, UltraCare® quality control, and certification procedures ensure your potential to succeed and advance as a professional
Ensures assigned clinic is safe, efficient and profitable
Ability to work without close supervision or professional guidance and to exercise independent judgment
Basic knowledge of information systems
Strong attention to detail

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15 Clinic Manager resume templates

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Clinic Manager Usc Ambulatory Services Hour Days Resume Examples & Samples

2+ years experience in acute or ambulatory setting preferred
Experience managing/meeting budgets and using creative “out of the box” techniques to meet the operational and clinical goals
Excellent people management and communication skills; ability to motivate and challenge staff to meet objectives; strong decision making skills; must be agile and possess a high tolerance for ambiguity; requires the ability to bridge the gap between administrative demands and clinical needs; must be extremely skilled and experienced in in process improvement and change management

Clinic Manager Resume Examples & Samples

Directly or indirectly supervises all assigned subordinate staff, usually through supervisors. Recruits, screens, hires, orients and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees, as needed
Directs and coordinates activities of patient care programs
Establishes and implements operational policies and procedures, objectives and major plans for the department. Ensures adherence to such documents and provides interpretation as needed
Performs administrative functions relating to the operation and administration of the Engemann Student Health center as assigned by the Executive or Medical Director
Reviews patient care programs to determine effectiveness in meeting established goald for care, treatment and/or procedures

Clinic Manager Otolaryngology Hour Days Resume Examples & Samples

Experience managing a multi-specialty clinic preferred
BLS certification required
A Fire and Safety card must be presented upon hire or must be obtained at our facility within the first 30 days of hire and maintained by renewing before expiration date

Clinic Manager Resume Examples & Samples

2+ years’ experience in managing people and clinical operations in a healthcare setting
Current license as a Registered Nurse preferred. but not required
BLS certification required or completed within first 60 days of hire

Clinic Manager Resume Examples & Samples

2+ years experience in ambulatory setting preferred
Current license as a Registered Nurse or related clinical role preferred, but not required
If clinical, BLS certification required or completed within first 60 days of hire

Prenatal Clinic Manager Resume Examples & Samples

Strong clinical skills and knowledge
Exceptional ambulatory skills
3 years' experience of prenatal healthcare
National Certification in prenatal care

Clinic Manager Resume Examples & Samples

2+ years of Operations and Management experience
Associate's Degree in a related field
Previous experience in an Ambulatory setting
Solid Supervisory skills
Exceptional time management and problem solving skills

Clinic Manager Resume Examples & Samples

1 year of experience in acute or ambulatory setting required, 2+ years preferred
Excellent people management skills; ability to motivate and challenge staff; good decision making skills; ability to balance the needs between administrative demands and operational needs
Current BLS from American Heart Association preferred

Clinic Manager Resume Examples & Samples

5 years experience in supervising administrative operations of a multi-faceted department, preferably within a healthcare setting
2+years experience in acute or ambulatory care setting preferred. Combined education/experience as substitute for minimum experience
Ability to communicate effectively in English both verbally and in writing. Knowledgeable of medical terminology
Familiarity with word processing, GE scheduling software is preferred

Clinic Manager Resume Examples & Samples

Accountable for sustaining and improving daily operations of Allina Health Group Urgent Care clinics financial, clinical and employee care goals
Leadership and staff development
Lead and coordinate annual site budget process
Monitor staffing levels and create proactive flex staff model
Exercise indirect supervision and monitoring of more than 125 FTEs and direct supervision of 4-7 manager/ supervisor FTEs
Collaborate with Regional Director and Regional medical Director in goal planning and action planning as needed
Ensure the establishment of site patient service and quality goals and plans to achieve them

Clinic Manager Resume Examples & Samples

Provides leadership in assessing customer needs and satisfaction levels. Is responsible for driving care delivery innovation. Designs services to satisfy needs and increase satisfaction levels. Leads and facilitates teams in continuous development. Implements programs to improve customer service, accessibility, personalized care and efficiency and quality of interaction between customers and staff
In collaboration with clinic leadership, determines clinic's goals and objectives for upcoming year. Leads development of tactics and projects to achieve objectives
Leads implementation of regional initiatives to improve member satisfaction and quality of care
Collaborates with regional groups to design, develop, and implement care and service initiatives at local clinics
Coordinates work of clinic's supervisors, physician leaders, and other change agents to ensure efforts are aligned
Ensures physicians are well supported, valued, and have skills and training necessary to be effective leaders
Promotes and supports programs and methods which enhance quality of care, improve member satisfaction, and reduce waste. Fosters and supports culture of continuous quality improvement and lean operations. Provides cost-effective functioning of operations at each facility. Ensures continuous cost structure improvements
Leads in development of programs which support recruitment, retention and development of staff who consistently deliver high-quality services at lowest total cost. Creates work environment that produces work life satisfaction for physicians and non-physicians with emphasis on dedication to helping customers, respect for individuals, innovation, and teamwork
Undertakes leadership role in peripheral clinics in area by providing mentoring and indirect supervision of peripheral supervisors as appropriate
Assures provision of safe, attractive patient care facilities which satisfy needs of customers and staff and is in accordance with regulatory requirements
Leads planning process for facilities. Ensures facilities meet member and staff needs. Collaborates with facilities, design, and construction
Serves on Regional committees, task forces and teams as assigned
Facilitates cross-functional activities that improve total performance of area in Region. Takes leadership role in Regional clinic processes. Collaborates with other clinic leadership to improve processes regionally
Provides direct patient care on an as needed basis. Provides services that are within scope of license and in compliance with all legal, regulatory, and policy requirements relevant to clinical role performed
Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate. Delegates responsibility to appropriate staff. Coaches, develops, and mentors staff. Creates opportunities for improvements in areas of weaknesses
Minimum five (5) years of health care administration or related experience
Minimum two (2) years of supervisory experience
Short and long-range planning experience
Supervisory experience in a health care setting
Master's degree in nursing in relevant field of specialty

Licensed Clinic Manager Resume Examples & Samples

Learn to process all accounts payable invoices on a timely basis
Learn how to monitor all logs for front desk, nurse and lab
Learn to help greet all patients courteously and with a smile in a timely manner
Learn to monitor audio systems
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Licensed nurse, MA, or Multi-Tech
Willing to hold the standards high to ensure quality care and convenience is given to our patients
Must agree to be professional and a positive role model
Believe in and support our mission statement
Desire to hold a Center Manager position
Willing to travel to clinics in one region (All of West or All of East)
Willing to take a Center Manager position when offered one
Willing to take call for a Center Manger or fill in for vacations or FMLA
Willingness and ability to report to more than one Area Manager if needed
Willing to accept new clinic/manager assignments weekly
Open to change and flexible
Willing to take notes, retain important information and follow up as needed
Ability to use computer including programs such as Excel, Word and email
Willing to have salaried compensation and work late or at home if necessary to get work completed

Licensed Clinic Manager Resume Examples & Samples

Creates and maintains schedule for Lab, Nurse and Mid-level providers at assigned center
Helps MD with doctor schedule as requested
Interviews all Lab, Nurse and Patient Representatives for assigned center
Works closely with Front Desk Manager on front desk issues
Oversees all patient complaints
Works closely with company accounts that use center for pre-employment or work comp. A liaison for accounts
Solve issues with wait times

Licensed Clinic Manager Resume Examples & Samples

Approve payroll hours in a timely manner
Oversee and document significant incident occurrences in the center
Revise and complete monthly work schedules for tech, nurse and mid-level
Review all mail and delegate workload
Keep staffing within budget
Greets all patients courteously and with a smile in a timely manner
Triage patients according to physicians and nurses orders
Ensure waiting area is kept clean throughout opening hours
Able to register and discharge patients manually or by computer in an effort to help lower patients wait time
Monitor patient wait times
Licensed nurse or tech with experience
Proficient with email, Word and Excel
Positive attitude and open to change

Clinic Manager Resume Examples & Samples

Practice and adhere to the Code of Conduct philosophy and Mission and Value Statements
Knowledge of organizational policies, procedures and systems
Knowledge of health care administration practices
Knowledge of computer systems and applications
Skill in planning, organizing, delegating and supervising
Skill in verbal and written communication
Skill in researching, preparing, and presenting comprehensive reports
Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise
Ability to work effectively with staff, patients, public, external agencies

Clinic Manager Resume Examples & Samples

Manage and oversee clinic staff on day-to-day operations, including patient accounts, insurance referrals, nursing staff, and clinicians
Identify and provide guidance in resolving operational issues
Collaborate with supervisors and clinic staff as needed to assure smooth clinic business operations. Maintain effective relationships with Medical Director and Multi-Clinic Administrator that fosters regular ongoing status updates on clinic operations, and allows for quick resolution of emerging operations issues
Lead staff, clinic management, and committee meetings. May participate in committees as requested
Perform special clinic and network-wide projects to promote public and community relations. Serve as liaison between clinic and external agencies

Clinic Manager Resume Examples & Samples

Associate's Degree
2+ years of management experience
Scheduling experience

Clinic Manager Resume Examples & Samples

Develops, implements and analyzes annual department goals and action plans in alignment w/Organizational Goals. Knowledge and interpretation of Dashboard metrics (P4P, Access, Patient Satisfaction, RVU goals, budget targets) to develop goals and action plans
Interviews, hires, mentors and evaluates employees. When necessary, will counsel employees and initiate disciplinary action and/or termination as needed. Will provide staff training for procedure and processes to perform the job safely and competently. Ensures employees work within scope of practice and follow all policies and procedures set forth by the organization. Responsible for timecards, timely Healthstream compliance, staff maintenance of licensure and certification
Responsible for monitoring and maintaining budgets monthly and interpreting reports to capture variances. Complete annual budgets for department wages and salaries. Includes annual capital and medical requests
Responsible for maintaining all assigned schedules including physician appointments and maintenance of adequate staffing to meet department needs
Assure prompt and appropriate response to any and all patient, provider and/or employee concerns. Action should contribute to continuous improvement of provider, patient and employee satisfaction indicators
Works closely with Physician Site Leaders and other members of the management team using Daily Engagement Systems to lead, manage and establish key measurements. Sets standards and develops goals to continuously meet or exceed standard
Project planning, leading and implementation skills
Ability to influence and manage change
Excellent verbal and written communication skills for regular contact with colleagues, patients staff and physicians
Ability to develop and maintain effective relationships with colleagues, staff and physicians
Ability to organize work and achieve goals
Ability to set priorities among multiple projects and tasks
Adequate computer skills to include Microsoft Office and EPIC
Leadership, team building and consensus building skills
Knowledge of front desk and back office workflows

Quality Clinic Manager Resume Examples & Samples

Prepare, maintain and follow quality clinic standard work and maintain clinic certifications
Track and publish quality clinic metrics
Perform Escape Management process to determine root cause, identify robust corrective actions and track effectiveness
Support Customer Return process for returned material
Facilitate and coach operations resolution escapes teams and Relentless Root Cause (RRCA) teams for high pain organizational issues (Cost, delivery, quality, EH&S, etc.)
Manage and track effectiveness of corrective action requests
Support product and process improvements that ensure quality metric goals are met (Escapes, Scrap, Rework and Repair)
Utilize continuous improvement and lean tools to support process enhancements
Foster and maintain a cooperative relationship with our key regulatory customers. (FAA & DCMA)
Drive a culture of continuous improvement through the use of ACE tools
Manage and supervise a team of quality inspectors in a collective bargaining environment
Ensure time cards, overtime records and employee reviews are completed on time and in agreement to the collective bargaining contract
Support the FAI process
Certify new inspectors and perform annual recertification of 40+ inspectors
Maintain training records to ensure an audible process
Supervise the Receiving Inspection process and work with buyers and supplier quality team to ensure RRCA of supplier nonconformaces
At least 4 years of experience in Quality, Manufacturing and/or Engineering with a minimum of 2 years in the aerospace industry
Excellent RRCA skill set with demonstrated ability to lead and coach others on RRCA
Strong interpersonal and communication skills and ability to facilitate and motivate teams
An understanding of Quality Procedures, Quality Management Systems and the Product Recall process
Demonstrated ability to interface with all levels of management and external customers (DCMA, FAA)
Experience in using ACE tools to make process improvements in a manufacturing environment
ACE Associate (Lead QCPC/VSM/3P activities)
Experience in Microsoft applications: Excel, PowerPoint, Word, Access
Past experience in an operations or manufacturing company preferred

Clinic Manager Resume Examples & Samples

Operational leader who is accountable for sustaining and improving daily operations of Allina Medical Clinics financial,
Clinical and employee care goals
This role works in a leadership partner model with the lead physician and site medical director
Care improvement
Serve as an internal resource to the AMC for operational improvement program development and implementation
Participate in cross-functional teams or special committees as may be required
Involvement with local community – positive representation within the community
Exercise indirect supervision and monitoring of more than 60 nonexempt FTEs and direct supervision of 3-5 supervisory/manager FTEs

Clinic Manager Resume Examples & Samples

Responsible for the management and function of the Occupational Health Center in Framingham
Management and oversight of contract staff at the Occupational Health Center and delegate duties as appropriate for Westborough and Northborough
Evaluate, provide first aid (within her/his scope of practice) when appropriate or delegate as appropriate
Oversee evaluation, treatment and management of all work related injuries and illnesses for his/her sites
Oversight of appropriate delivery of OH services to those sites in the region without occupational health centers (Westborough & Northborough) with assistance from Regional Manager
Manage all OH issues for remote sites under scope
Manage third party OH provider vendors for local and remote sites
Oversee management of all medical surveillance programs for the region, in compliance with Federal requirements and Company standards and guidelines
Work closely with HSE in regards to Industrial hygiene data interpretation as it relates to surveillance; medical input in work risk assessments; work related injuries and illnesses prevention, accommodations and return to work
Attend different committees (HSE,TRIBIO, COVALIS, etc.) or designate a representative as needed and appropriate
Provide medical input in work causality determinations and referrals as needed, consulting with regional manager and medical director as appropriate
Manage the medical emergency response teams and oversee management of the Medical Response Teams for the remote sites
Manage the OH budget for his/her clinic
Collaborate with Medical Director, Regional Manager and fellow NA OHNs in projects, initiatives, stakeholder management, and strategies to increase the visibility and growth of the NAOH organization
Partner with HSE, HR, and Legal and any other partners for OH, ADA, RTW, FMLA and any other occupational/employee health matters
Provide required reporting, stats, etc. as required by NAOH
Field emergency calls outside of business hours when required and coordinate care of injured employees remotely
Bachelor’s degree from an accredited four-year college or university
Area of specialization: Bachelor degree in Nursingor matriculating BSN student

Dialysis Clinic Manager Resume Examples & Samples

Associate's degree required; Bachelor's degree in related area strongly preferred
If FA is a Redwoods participant in the FA Practicum, the 2 years' management experience is not required; Redwoods FA operate under the supervision and mentoring of a Facility Administrator, Group Facility Administrator, or Regional Operations Director who meets the Facility Administrator requirements
Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President

Clinic Manager Resume Examples & Samples

Knowledge of organization policies, procedures, systems, and objectives
Knowledge of fiscal management and human resource management techniques
Knowledge of accounting systems, insurance billing and collecting, and budgets
Ability to delegate authority, responsibility to other staff personnel as deemed necessary to perform their assigned duties
Minimum three to five years of leadership or management experience in a medical office is required

Clinic Manager Resume Examples & Samples

Clinic manager of operations for both Isles and Uptown clinics in Minneapolis
Operational leader who is accountable for sustaining and improving daily operations of Allina Health Clinics financial, clinical and employee care goals
This role works in a leadership partner model with the lead physician over two clinics
Involvement with local community with positive representation within the community
Ensure front-end processes of the revenue and collection cycles are implemented and effectively managed
Exercise supervision of up to 60 non-exempt staff FTEs and 2-4 supervisory FTEs

Peri-operative Assessment Clinic Manager Resume Examples & Samples

Manages large clinic volumes and patients with complex medical histories alongside physicians, advanced practice nurses, RN’s, CMA’s and Administrative coordinators
Manages clinic staff of 15 or more FTEs with potentially over 10,000 patient encounters annually
Sets/manages up a recovery program for outpatient and inpatient that could entail hotel, transitional care and/or home health care
Manages a unique collaborative between the clinics and perioperative services to address surgical patients’ needs and prepare them for surgery
As the major interface between staff and management in the clinic, proactively identifies barriers to achievement and partners with all parties to develop improvement plans
Collaborates with key stakeholders in other locations to plan and promote strategies that enhance and improve clinic services
Develops, implements, and evaluates site policies, procedures, goals, and objectives with appropriate input from staff
Provides clinic leadership for Joint Commission compliance. Understands the Joint Commission standards, regulatory requirements and areas of risk that pertain to the clinic
Teams with the Director of Health and Safety to ensure compliance. Educates clinic staff regarding standards and compliance expectations. Conducts regular and ongoing assessments/audits to measure compliance
Actively participates in development of the multidisciplinary Perioperative Surgical Home care pathways: works with PSH team to develop pathways, and actively implements the PAC elements
Actively participates in PSH metrics review to achieve continual improvement in patient outcomes
Ensures policies and procedures are followed, including those from human resource, compliance and risk management, contributing to a safe, effective and supportive work environment
Directs, facilitates and participates in the coordination of inpatient/outpatient/ancillary services and activities to insure continuity and consistency of patient care across the continuum of care
Directs the development of care programs working in collaboration with clinic leadership and operating units. Collaborates with colleagues across the continuum to assure that care is seamless for patients
Works with their Medical Center Director in the development of business plans, capital and operating budgets, and capacity plans for areas of responsibility to achieve strategic and operational objectives
Current Licensure as an RN in state of MN. ACLS Credentialed. BSN
Proven experience leading RN team, education and training of staff management skills
3-5 years of clinic experience, preferably as an operations manager
Critical care background a plus in dealing with complex medical histories
Working knowledge of continuous quality improvement principles. Knowledge of healthcare regulations. Proven management skills, both with individuals and with teams
Demonstrated ability to further develop professionally and assume increasing levels of responsibility. Financial management skills. Influence skills. Outstanding Customer Service skills. Demonstrated Patient Centered Care role model
Ability to work collaboratively with the Perioperative Surgical department leadership
Excellent written and verbal communication skills. Strong interpersonal skills to maintain effective relationships with stakeholders and customers and to coach, mentor and educate staff
Ability to manage a unique collaborative between the clinics and perioperative services to address surgical patients and prepare them for surgery
Master’s degree in Nursing or related field
2 – 5 years perioperative management or equivalent nursing skills
5 years of peri-anesthesia experience
Successful experience with establishing an environment of collaborative patient-centered care for surgical patients

Clinic Manager Resume Examples & Samples

California RN License Required
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required; functional proficiency in all DaVita clinical and business applications required within 90 days of hire
Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President

Clinic Manager Resume Examples & Samples

Organization - proactively prioritizes needs and effectively manages resources
Leadership - guides individuals and groups toward desired outcomes, setting high performance standards and delivering leading quality services
Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures
Patient Access experience

Clinic Manager Resume Examples & Samples

Adhering to safety, infection control, and environmental policies and procedures and completing mandatory training as well as supporting a culture of compliance
Serves as a lead member of practice implementation project teams, assuming responsibility for fulfillment of key initiatives
Hiring, supporting and developing team members in clinical, administrative, and support roles
Facilitates meetings to keep team members informed of expectations, results, and opportunities
Actively participates in performance evaluation and improvement activities
Attends Hospital leadership meetings and is liaison between the Main Hospital and the Practice
Ensures that clinical staff maintains all competency requirements, licensure, and protocols of the practice
Maintains timely and accurate payroll and personnel records
Consistent and effective communication and relationship management with ancillary services including environmental, purchasing, pharmacy, employee health, accounting, etc
Report on Quality results and Improvement Indicators and make recommendations for necessary adjustments
Monitors supply inventories and approves expenses for the practice
Prepares annual budget and maintains records on practice's profitability
Utilizes multiple computer systems and is extremely proficient with Excel
Associated Degree in Nursing Preferred, but will consider other related degrees in the field of practice management
Bachelor's Degree strongly preferred
3 or greater years experience in leadership role of ambulatory setting with family practice preferred

Clinic Manager Resume Examples & Samples

Manage practice operations to ensure achievement of daily, weekly and monthly goals for sales, revenues, cash and accounts receivable
Coordinate sales and marketing plans to develop and enhance referral sources and expand revenue opportunities
Ensure bloodborne pathogen, Occupational Safety and Health Administration (OSHA) requirements and other safety and governmental regulations are adhered to
Ensure that all employees abide by the policies and procedures outlined in the Hanger Compliance Program and Code of Professional and Business Ethics
Ensure practice employees are provided with the resources and incentives to achieve the expectations of their position
Provide direct patient care service for the treatment of Orthotic and/or Prosthetic conditions as appropriate
Subject to limitations imposed by state and/or local law
Competent knowledge of orthotics and/or prosthetics patient care management
Current board certification or board eligible in Prosthetics or Orthotics (i.e. American Board Certified (ABC))
Five years’ experience in Orthotics and/or Prosthetics providing direct patient care, preferred
Two to four years 3rd party billing experience, preferred

Licesned Clinic Manager Resume Examples & Samples

Oversee day to day operations of assigned center
Helps with marketing events and on-sites
Creates training schedule for nurse and lab
Ensures customer service initiatives are implemented and that service is excellent
Prepares and conducts performance evaluations for lab, mid-level, nurse and reviews front desk evaluations prepared by Front Desk Manager for reps
Conducts one-on-ones with Front Desk Manager, nurse and techs

Clinic Manager Resume Examples & Samples

Actively manages staff and daily clinic(s) operations by directly observing staff and clinic processes 50% of the time, using those observations to train staff, drive accountability and recognize opportunities for improvement directly or through directing clinic and patient care supervisors
As the major interface between staff and management in the clinics, proactively identifies barriers to achievement and partners with all parties to develop improvement plans. Identifies barriers to achievement of clinical outcome measures and partners with Medical Directors to develop plan
Directly manages clinic staff to improve quality health care and increase patient centered care
Exercises independent judgement to develop and operate multi-specialty or acute care clinic sites, in accordance with best practices
Develops, implements and evaluates participation in the planning and documentation of patient care according to departmental policy and procedures
Oversees the implementation of approved plans and budget (manages expenses and volume) as they relate to clinical services
Bachelor’s degree in Nursing or related clinical field or Bachelor’s degree in health care with previous experience in an ambulatory setting
Five+ years clinical healthcare management/supervisory experience in complex setting. . Experience managing multi-disciplinary teams of professionals. Basic understanding of budget process. Demonstrated success in process improvement, operational management and team building
Proven experience working with and developing staff in terms of Customer Service skills, quality initiatives, patient and family centered care practices, and safety initiatives
Knowledge of relevant corporate compliance laws, regulations and policies. Influence, project management and strategic thinking skills. Proven drive for results
Masters degree in Healthcare admin, nursing or management field with past experience in a clinical setting
Proven clinic management experience in an academic ambulatory care setting

Clinic Manager FNP Resume Examples & Samples

Act as mentor for all Providers and other clinic employees for ongoing training and competencies. Actively participating with the orientation and training of new team members
Provide clinical support in the clinic under the guidance of the ACP and Regional Clinical Director (RCD)
Support inventory processes as needed
Participate in regional or corporate committee's and projects related to scope of services, quality, etc
Ensure that all clinics and providers, at all times, meet all TLC operational policies and procedures, local, state, and federal requirements
Participate in setting goals for the clinic and ensure financial performance of the clinic meets or exceeds budgeted expectations
Partner with ACP to ensure all provider licensures, protocols, and other required documents are current
Candidate as a minimum must have 2 years experience as a Nurse Practitioner or Physician Assistant
Demonstrates good verbal and written communication skills
Demonstrated ability to develop effective relationships at several levels in the organization and to influence outcomes positively
Must possess a valid driver's license
Nurse Practitioner or Physician Assistant for minimum of 2 years, and prior Advanced Clinical Provider (ACP) or equivalent experience

Clinic Manager Resume Examples & Samples

Attend staff meetings, share information with other staff members and ensure execution of policy, practices and company initiatives
Ensure compliance with recordkeeping and occurrence reporting in accordance with all current company, local, state and federal regulations
Coordinate clinical and administrative activities in the clinic in accordance with state regulations and Joint Commission standards
Complete CLIA lab proficiencies for providers annually
Works with Marketing, Clinic Development, IT, and other corporate functions to support clinic rollout and ongoing initiatives
Foster professional relationship with collaborating physicians, other healthcare providers, educational institutions and professional networking groups throughout the community
Current state license for all states within the geographical sector
Demonstrated ability to effectively communicate and influence the adoption of various initiatives
Thorough knowledge of The Little Clinic systems and clinical practices preferred
Demonstrated ability to manage multiple priorities and effectively meet desired outcomes
Must be able to travel independently as required

Clinic Manager, FNP Resume Examples & Samples

Provide administrative, operational, and clinical management to the health center in collaboration with the Regional Operations Manager
Supervises all associates in the health center, as well as ensuring compliance with governmental and other regulatory standards
Designs work schedules regarding the granting of vacations, leaves, etc., and duty assignments. Assesses associate patterns and recommends changes
Conducts performance evaluation for direct reports
Assuring all associates meet required regulatory compliance competencies
Develops and conducts annual safety meetings, to included, but not limited to, PPE protection, fire drills, and other OSHA related associate and patient safety policies and procedures
Assures that all standard operating and clinical policies, procedures and patient care workflows are followed and makes recommendations to updates and maintenance of procedures
Responsible for annual audit scoring above 98% and quarterly and annual performance guarantees
Provide overall departmental operational planning, organizing and directing in achievement of health centers and corporate objectives
Clinical patient care duties as needed and special assignments/projects as assigned
Reviews the monthly reporting to present trends and recommendations for operational and clinical programs/services to complement current services offerings
Participate in wellness events, such as annual enrollment fairs and condition management programs
Evaluates patient care needs. Suggests solutions to patient care crisis problems and complaints
Development and monitoring of new operational approaches to delivery of services
Responsible for managing the financial profit and loss, and operating earning budget plan for the health center
Working in collaboration with the client for marketing initiatives that drive utilization
Ability to supervise, advise and train clinical professionals
Sound judgment sufficient to ensure the integrity of operations
Considerable skill in facilitating problem solving
Ability to rapidly adjust to ever changing environment
Strong organizational skills and computer aptitude
Active Family Nurse Practitioner or Physician Assistant license in the state of Illinois (have not been censured or forced to relinquish license due to impropriety)
Minimum of 2 years of experience working as a Family Nurse Practitioner or Physician Assistant in Occupational Health, Primary Care, or Urgent Care
Minimum of 2 years of experience managing a clinical staff
Knowledge of OSHA, HIPAA, CLIA regulatory, and legal requirements pertaining to ambulatory medical facilities
Ability to work a flexible schedule, overtime and/or irregular hours when needed
2+ years of experience working in Occupational Health medicine
Knowledge of State Worker’s Compensation law, OSHA, HIPAA, CLIA regulatory, FMLA, ADA, and other occupational health regulations and legal requirements pertaining to ambulatory medical facilities
COHN certification or willingness to obtain
DOT & BAT Certification
Ability to suture

Fast Track Clinic Manager Resume Examples & Samples

Overseeing and managing daily operations of this location, ensuring that excellent service is consistently delivered to members and guests
Ensuring that all Massage Envy and Clinic Policies and Procedures are followed at all times
Responsible for consistently achieving assigned Clinic goals including membership and retail sales, profitability, implementation of new initiatives and Customer service standards
Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
Unrestricted availability including days, evenings and weekends
Experience in managing subordinates in a results-oriented environment
Previous management/sales experience within a service or retail industry. Industry-specific experience (membership based business model - Gym, Spa etc) a real plus
Be aware of and comply with all labor and employment laws applicable to employees at the location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians

Multi Clinic Manager Resume Examples & Samples

Overseeing and managing daily operations of the franchised locations, ensuring that excellent service is consistently delivered to members and guests
Assisting CEO in setting and achieving membership and retail sales and profitability goals and partnering with franchise CEO to regularly monitor progress against goals
Overseeing and Leading up to 5 regional Massage Envy's in the Central Valley
Have previous management and sales experience within a service or retail industry; preferably multi-unit
Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff

Clinic Manager Resume Examples & Samples

Graduate of NLN approved nursing program with a Bachelor’s in Nursing (BSN)
Five (5) years’ experience as a registered nurse and two (2) years of management/supervisory experience
Nursing experience in Reproductive Endocrinology and Infertility preferred
Current Texas RN license

Dialysis Clinic Manager Resume Examples & Samples

Registered Nurse or PCT with renal experience required
Minimum of 2 years experience in management (healthcare, business, or military)
Minimum of 1+ year of solid people management including but not limited to teammate relations, hiring, termination, performance and professional development, and annual reviews
Licensure required in certain markets

Clinic Manager United Pain Center Resume Examples & Samples

Operational leader who is accountable forsustaining and improving daily operations of United Pain Center financial, clinical and employee care goals
Clinical program design
Service, patient safety and risk management

Clinic Manager Resume Examples & Samples

Bachelor’s Degree in Nursing with supervisory experience. BLS certification or certification within orientation period
Two+ years’ experience in healthcare as a patient care supervisor, nurse manager, clinic supervisor or Health Care Administrator. Experience managing a multi-disciplinary team of professionals. Financial management and process improvement skills. Collaborative physician relationships
Working knowledge of continuous quality improvement principles. Facilitation/coaching skills, both with individuals and with teams. Demonstrated ability to further develop professionally and assume increasing levels of responsibility. Financial management skills. Influence skills. Outstanding Customer Service skills. Patient Centered Care role model
Knowledge of relevant corporate compliance laws, healthcare regulations and organizational policies. Influence and plan implementation skills. Drive for results
A Master’s degree in Nursing is preferred
Related freestanding and integrated systems experience preferred. Experience in specialty area and related terminology
Proven ability to develop and implement necessary compliance policies and procedures, process improvement, training and monitoring activities
Diplomatic

Clinic Manager Resume Examples & Samples

Directs, supervises, coordinates specific functions and activities of clinic, including systems, policies and procedures, human resources, support services, etc. required
Assists the Medical Director in the development and marketing of new services and referral sources
Facilitates the employment, development and management of employees
Promotes the provision of cost-effective, high-quality health care services to patients
Cooperates with medical and administrative staff to ensure compliance with standards and regulations
Reviews operational problems/policies and recommends solutions and change to Medical Director
Collaborates with Medical Director in the preparation and implementation of quarterly budgets; recommends funding based on knowledge of policies, costs, and operating practices
Represents clinic at public and professional meetings and conferences
Participates in clinic communication and public relations programs
Maintains professional affiliations and enhances professional development to keep pace with the trends in health care administration
Performs other related duties which may be inclusive, but not listed in position job description
Bachelor degree in Healthcare Administration, Business Administration, Nursing or related field required. (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
3 or more years of healthcare administration experience
Knowledge of health care administration, clinic philosophy and policies and operating procedures
Knowledge of fiscal management systems
Knowledge of human resource management practices including supervision and staff development
Knowledge of governmental regulations and reimbursement standards
Knowledge of computer programs and applications
Skill in exercising initiative, judgment, problem solving, decision making
Skill in developing and maintaining effective relationship with staff, Senior Management, patients, vendors, payers, public
Skill in organizing work to achieve clinic goals and objectives
Ability to research and prepare comprehensive reports
Ability to monitor compliance standards
Supervisory experience within a clinic setting
Current unrestricted Vocational Nurse license for applicable state of employment
Professional healthcare license or certification

Outpatient Clinic Manager Resume Examples & Samples

Successful completion of a degree from an accredited Master's degree program or accredited Bachelor's Degree program plus sufficient experience in the field
A minimum of two years of physical therapy experience is required and previous management experience is preferred
Active on Therapy Clinical Ladder (when eligible) or speciality professional certification preferred

Senior Clinic Manager Resume Examples & Samples

Demonstrated highest standards in professional and work performance (attendance, devotion, commitment)
Knowledge and experience with lean health organizations
Management experience of large dental or medical clinical (30 chairs+)
Excellent customer service and interpersonal skills, along with the ability to interact with a diverse population of faculty, students, staff and patients
Demonstrated supervisory and team building skills
Exceptional organizational and planning skills, along with the ability to manage projects and prioritize work flows
Excellent written and verbal communication and training skills
Demonstrated ability to be task and detail-oriented
Strong problem solving and decision making skills, and ability to handle stressful situations with diplomacy
Proficiency with MS Office Suite programs
Ability to use all standard clinical and office equipment
Knowledge of government and reimbursement regulations and requirements
Strong analytical skills, along with the ability to work with large data sets
Strong background in teaching/training others
Experience using Electronic Health Records software

Clinic Manager Resume Examples & Samples

Previous experience in Healthcare preferred
Lean experience preferred
Demonstrates ability and knowledge in the area of management
Able to set and organize own work priorities with high degree of initiative and judgment
Familiarity with computer applications in Healthcare
Ability to work with a variety of people of diverse backgrounds
High language skills, financial knowledge and high reasoning ability
Must provide proof of Basic Life Support (BLS Healthcare Provider, American Heart Association; or American Red Cross, Professional Rescuer-LIVE class only) via current card prior to employment or within 30 days of hire and maintains current status
Completes Mandatory Reporting requirement within 6 months of hire and renews this requirement every 5 years

Clinic Manager Resume Examples & Samples

Bachelors of Arts/Bachelors of Science (BA/BS) Degree (business and/or healthcare related) plus 2 years experience-or-
6 years equivalent work experience which includes management experience
Previous clinic management experience

Clinic Manager Resume Examples & Samples

Bachelor of Arts (BA)/Bachelor of Science (BS) degree (business and/or healthcare related) -and-5years of management-level work experience; -or-
9 years of management experience in a healthcare related field in lieu of a bachelors degree
Multi-specialty clinic management experience

Clinic Manager Resume Examples & Samples

Effective communication and prioritization of provider issues
Competent in financial reimbursement, billing and collections, CPT, ICD9 and HCPCS coding, medical group operations, and managed care concepts
Ability to recognize and communicate variance in key practice indicators
Must be computer literate and have strong organizational skills
4 Four or more years of clinic management experience required
Additional appropriate education may be substituted for three years of clinic management experience
Four years of experience in diversified positions within a medical practice with at least one year in a supervisory position

Clinic Manager Resume Examples & Samples

Communicates job duties to staff in a clear, understandable, and concise manner; plans, directs, and supervises work of assigned staff utilizing positive communications and effective problem solving skills
Provides consistent input on performance in consultation with Director of Ancillary Services; to include initial planning/review session, annual performance appraisal, and counseling, if necessary, based on defined criteria and in compliance with Human Resources policies and procedures
Consults in a timely manner with Director regarding staff performance, problems or concerns which may affect efficient and effective department operations and hospital-wide issues which may have a direct or indirect effect on department morale
Delegates appropriate responsibility and authority to staff according to relevant job descriptions and individual capabilities
Evaluates department staffing/scheduling requirements, taking into account requests for holiday/vacation time; recommends appropriate use of per diem staff
Coordinates new employee orientation to department within established timeframes
Communicates in an appropriate and timely manner with Director; seeks input, provides accurate information and makes recommendations for policy and/or practice change
Monitors, controls, evaluates and reports departmental expenditures for salary, equipment and supplies; reports over/under budget variances and recommends control measures within established timeframes
Develops annual department operating and capital budget requests with justification and within established timelines
Works effectively as a member of the Management Team to accomplish hospital organizational goals, develop a strategic plan, develop a positive working relationships with the medical staff, and to develop positive interdepartmental communications regarding department programs and services
Develops and implements a department Performance Improvement Program in compliance with The Joint Commission standards for hospital accreditation
Maintains inventory of supplies required to provide services; assures completion of appropriate requisition forms; reviews all purchase requisitions for accuracy and appropriateness prior to approval; consults with Director as specified
Conducts regularly scheduled staff meetings to explain administrative and department policies, improve communications, to identify and propose resolution of problems and to plan future activities
Coordinates the implementation of the department volunteer programs in support of Volunteer Services and in compliance with the department volunteer policy and procedure
Develops, reviews, and revises department policies and procedures, and job descriptions in compliance with regulatory and hospital standards. Ensures medication-related Patient Care Services Policies are consistent, if applicable
Performs patient screening in outpatient general, new patient, and specialty clinics related to hospital
Utilizes evaluate findings and department Evaluation and Treatment Protocols in an effective manner to formulate short and long term goals in consultation with patient, family and medical staff
Conduct individualized nursing assessment using clinical knowledge and professional judgment to assist in determining the degree of coordination and requirements. Identifies complex patient and family needs during family conference, clinic visits and telephone triage. Proficient in pain management guidelines and medication dosage. Encourage patient and family participation in self-car and coordination with community service as needed
Provides timely follow-up on identified issues that impact quality and efficiency of care (i.e., incident reports, patient/family concerns, admission process, etc.)
Develop, implement monitor and evaluate systems for effective acquisition of authorization approval and denials of service not performed at SHCLA
Demonstrates the ability to professionally interact and communicate appropriately with staff, patients, families, and visitors
Consistent with position and level of responsibility, demonstrates knowledge of and application of sound financial management
Fosters and participates in a team-oriented approach to management, consistent with position. Demonstrates ability to participate in and build effective work teams and promote team-based projects
Actively participates in Performance Improvement activities within the Department and the Hospital. Demonstrates knowledge of Performance Improvement and makes suggestions for PI projects as appropriate
Performs duties in a self-directed manner with minimal supervision or direction according to defined level of responsibility
Attends and actively participates in designated Hospital and departmental meetings and training classes
Ensures that routine and priority tasks are completed within established timelines
Adhere to SHCLA attendance/tardiness policy (i.e. reports to work on time, uses paid leave times appropriately, etc)
Principles, theory and practice of nursing
California Nurse Practice Act
Have knowledge and comply with Title 22, OSHA, The Joint Commission requirements, and the SHCLA Mission
Provide effective leadership, supervision, staff development/counseling and department fiscal controls
Plan, organize and direct a variety of department specific activities, i.e., staffing, scheduling, nursing process accountability, etc
Develop department policies, procedures and standards
Ensure staff compliance with departmental, administrative and appropriate interdepartmental policies and procedures
Analyze patient services, needs and department efficiency and recommend practice improvement based on such
Proactively communicate and effectively problem-solve with patients, families, staff, colleagues, administration and medical staff
BSN required
MSN preferred
Minimum 5 years of nursing experience and
Minimum of 2 years supervision in an acute care setting preferred

Clinic Manager Resume Examples & Samples

Bachelor’s degree in a clinical or business/management field, or equivalent field of study preferred AND
Three plus years’ experience in healthcare setting including demonstrated leadership ability
OR Associate’s degree AND seven plus years’ experience in healthcare setting including demonstrated leadership ability. Candidate must complete a Bachelor’s degree within 3 years

Clinic Manager Resume Examples & Samples

Directly manages the operations of the Villacorta and Covina outpatient medical clinic as specified
Works collaboratively with the Chief Operating Officer and other members of the Management Team to maximize utilization of available resources
Ensures the efficient provision of quality healthcare services. Provides feedback regarding QI issues/problems. Implements corrective measures as required
Ensures compliance with all contract operating guidelines, managed care administrative regulations, Title 22 and Health Facilities Regulations
Serves as liaison with program monitors, facilitates site visits and program audits
Responsible for the efficiency of the patient flow
Responsible for maintaining staffing patterns that compliment and enhance the clinic operating systems
Responsible for the recruitment, orientation and training of new staff
Implements required trainings and in-services for support and ancillary staff
Responsible for customer service and patient satisfaction activities
Implements new clinic systems and processes as necessary. Monitors their effectiveness
Participates and assists with implementation of new initiatives
Assist the Chief Operating Officer in the implementation of clinic policies and procedures
Oversees the maintenance of adequate supply inventories
Performs staff evaluations as required by HR Policies and Procedures
Responsible for implementing corrective action plans as stated in the HR Policies
Responsible for preparing periodic progress reports
Participates in meetings as assigned by the Chief Operating Officer
Bachelor’s Degree in a related field or the equivalent experience
Experience in clinic operations and patient flow
Knowledge of managed care systems
Ability to manage government contracts, familiar with the Medi-Cal system
Able to develop and implement protocols and procedures
Ability to supervise and provide training
Ability to work within a management team
Work requires periods of standing, sitting, lifting, turning, twisting, walking, pushing, pulling, reaching, speaking, hearing, seeing and ability to articulate clearly, use of hands to finger, reaching with hands and arms
Ability to stand, sit, stoop, kneel, and bend in order to speak to patients
Ability to write notes, treatment plan comments, track records and reports
Ability to work productively in a small office space used by multiple employees
Ability to respond appropriately to staff and patients with regard to their medical needs; must communicate patient complaints to providers and issue final instruction and patient education as directed by the medical provider

Provider Clinic Manager WAG Days Resume Examples & Samples

Experience with pediatric patients (18 months and older)
Experience building and maintaining relationships within a team
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community and with vendors
Basic business skills that will foster an exceptional patient experience from check-in through check-out (including: cash collection, insurance information gathering, coding, billing, etc.) through our EMR
Knowledge and experience using electronic medical records and information systems to provide superior patient care documentation
Experience with utilizing electronic medical records and information systems
Experience with MS Office Suite
Knowledgeable about billing and coding
Knowledgeable of operating in a AAAHC accredited environment
Good business office organizational skills
Ability to work well independently and with others in a team environment
Ability to adapt to change and help others adapt
Meet clinical performance standards
1+ years’ experience in clinical setting

Area Clinic Manager Resume Examples & Samples

Create an environment which is consistent with the company’s values and objectives
Responsible for establishing and achieving financial, customer service and employee relations goals for the local market
In collaboration with Market Leader, Practice Managers and clinicians, establish an aggressive business plan to develop the market practice
Responsible for implementing the local market business plan to achieve Marketing and operating goals
Responsible for supporting the Clinical Services strategic mission
Provide clinical leadership and serve as a mentor and a coach to clinical staff. Increase practitioner retention through relationship building
Assess, monitor and develop clinician skill levels to ensure clinicians meet quality standards
Assist Vice President, Clinical Services in providing clinical training to achieve positive patient outcomes, employee satisfaction, customer service and clinical excellence
Responsible for both teaching and auditing all aspects of clinical documentation within area
Ensure clinicians are in compliance with regulatory requirements of all certification boards, governmental agencies, other certifying agencies and company policies, procedures and programs
Establish and maintain positive relationships with the varied customer communities. Develop service strategies that capture the unique nuances of specific marketplaces
Present clinical information in an effective manner to referral sources
Ability to evaluate and monitor clinical capabilities and skill levels
Ability to develop and execute business plans and achieve strategic marketing and operating goals
Ability to manage, develop and motivate employees
Ability to prepare, interpret and analyze branch financial statements
Required to be proficient in Windows Based office technologies (ex. Word, Excel, PowerPoint)

Clinic Manager Resume Examples & Samples

Bachelor of Arts (BA)/Bachelor of Science (BS) degree (business and/or healthcare related) plus2 years of experience, -or-
4 years of equivalent work experience which includes management experience
Previous experience developing key relationships within an integrated delivery system such as hospital, health plan and support departments

Rockford & Greene, Iowa-clinic Manager Resume Examples & Samples

Two years in supervisory capacity, coaching/leader role
Previous experience in healthcare preferred
Familiarity with computer applications in healthcare
Strong written and verbal skills, financial knowledge of high reasoning ability
Develops an annual operational (including scope of service) integrated with Mercy's strategic plan and related departments operational plans in order to efficiently provide services
Develops implements and periodically reviews department/organization policies and procedures that guide and support the provision of services complying with Mercy Medical Center – North Iowa policies, Joint Commission requirements and federal and state regulations. Maintains current knowledge base of trends, policies, regulatory standards, and legislation and advises administration when pertinent
Develops and maintains departmental staffing plan detailing appropriate associate classifications and qualifications consistent with the department's operational plan, projected volumes, and other relevant indicators. Participates in annual human resource planning process, providing recommendations for staffing, proactive recruitment and long-term needs. Assures daily staffing adheres to plan
Continuously assesses and improves the departments performance based on, but not limited to the departments quality plan monitors, process improvement initiatives, patient/associate satisfaction data and associate safety and injury prevention
Interviews and selects qualified staff and assures associates are appropriately oriented. Continually develops staff through competency assessments, inservices and continuing education, and performance appraisal process. Maintains high level of employee engagement in areas of responsibility. Works with each employee to clarify the outcomes that are expected and coaches toward success. Guides others in continuous learning and growth and best fit in the organization. Regularly recognizes others for their contributions
Develops annual operating and capital budgets, monitors and analyzes ongoing performance and productivity and implements necessary corrective plans
Support supervising physician(s) in early evaluation of non-physician providers
Shares patient satisfaction scores with clinic colleagues and engages providers and staff in developing improvement plans
Collaborates with other leaders to provide coordination of care, sharing resources for the common good. Recognizes and values differing viewpoints. Leads groups effectively. Delegates appropriately and respects decisions made by others. Facilitates the sharing of multiple points of view
Develops a work environment that fosters and celebrates excellence in service. Identifies and strives to achieve customer needs and expectations while promoting quality improvement initiatives. Utilizes problem-solving knowledge and skills through daily huddles and Gemba to investigate problems and formulate solutions to improve safety, maximize growth and reduce costs. Uses standard work resources to teach associates standard work within the scheduled time frame. Audits and provides feedback and mentoring to identify training needs and improve processes
Adapts positively to the ever-changing health care environment by supporting technology and process changes. Willing to learn, is open to change, and maintains a calm, positive manner under stressful conditions
Attends meetings as required, participates actively, and completes follow up activities in a consistent manner
Assists in the recruitment of providers to the practice, up to and including start-up, scheduling and credentialing
Assists in provider contract renewals
In clinics located outside of Mason City, arranges for ground maintenance and general upkeep of the building, including painting, pest control, plumbing and electrical problems
Is able to access all areas of the clinic space including medication and other locked areas for purposes of environmental safety
Assures that provider work, vacation and CME schedules are in place. Maintain record of provider CME and time off
Works collaboratively with the URO to create a seamless billing system for patients. Reviews and recommends requests for financial assistance according to the policy and procedure guidelines
Maintains required department confidentiality and abides by HIPPA regulations
Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development, and participates in medical center and/or departmental education programs
Communicates with and performs duties following the philosophy of Mercy Medical Center – North Iowa and the Sisters of Mercy reflecting the organization’s Mission, Values, and Guiding Behaviors
Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment
Performs other responsibilities as requested by regional director, or vice president
Serves on committees, and work groups on a voluntary and appointment basis at the department and organization level
Serves as a preceptor/mentor and coach

Clinic Manager Resume Examples & Samples

Manages day-to-day operations of the clinic to promote standards of service excellence
Manages and monitors fiscal aspects of clinic, including revenue cycle and operating budgets
Provides direct supervision to Clerical Supervisor and administrative staff
Participates in the quality assurance program of the site, identifying opportunities for improvement and facilitating monitoring activities
Oversees the physical plant and maintains the optimal utilization of available space
Supervises the adequate maintenance of supplies and equipment within the clinic
Responds to patient complaints and addresses issues/problems identified. Ensures patient needs are addressed and sets tone consistent with center's service standards
Helps develop, monitors, and enforces policies and procedures
Monitor Patient Experience survey results and help develop and oversee action plan. Be the model for the site's Patient Experience improvement work.
Demonstrates ability to gather and interpret data in support of clinic operations
Monitors and ensures that front desk billing and registration activities are properly executed
Facilitate supply orders in timely manner
Help ensure compliance with electronic medical records systems. Keep open visit lists to a minimum
Manages all personnel and employee relations matters, including hiring, performance evaluation and disciplinary action
Ensures onsite JCAHO and other agency regulatory compliance

Clinic Manager Resume Examples & Samples

Supply Maintenance. Maintains supplies for the clinic by ordering and tracking supplies
Liaison. Serves as the liaison between HCA and the laboratory, radiology, insurance companies, etc. to ensure appropriate information is present
Report Preparation. Runs queries and prepares clinical reports on write-offs, charges, and collections monthly
Clinic Assistance. Provides assistance to the clinic by scheduling, completing referrals and authorizations, checking patients in and out, and completing lab and x-ray requisitions
As Needed. Performs various duties as needed to successfully fulfill the function of the position

Clinic Manager Resume Examples & Samples

Minimum of four years clinical and/or business operations experience required
Minimum of two years of experience to include the following: oversee the work of a group of people, hire, fire, assign work, orient, train, evaluate, discipline, coach/mentor and/or negotiate and interpret conflicts and influence outcomes on matters of significance OR four years of experience to include the majority of the following: serve as a technical expert for a group of employees, regularly model/mentor and train employees on technical skills, make decisions regarding daily priorities for a work group, provide guidance to and/or assist staff on non-routine or escalated issues and provide input on performance appraisals and/or disciplinary actions required
Flexibility and dedication to team environment required
Ability to lead and develop teams required
Demonstrated effective written and verbal communication skills required
Ability to anticipate and respond effectively to changes in direction and priorities required
Well-ordered approach to problem solving required
Excellent physician relationship skills required
Ability to deliver customer focused service required
Proficient with telecommunication equipment, information systems, general patient care
Based on position, prior experience in an ambulatory, residency training, clinical oncology, or clinical transplant setting preferred
Bachelor's degree in nursing strongly preferred
Master's degree in business administration or healthcare related field preferred
Based on position, Six Sigma Green or Black Belt training preferred
Currently licensed as a Registered Nurse in the state of Nebraska or current compact state license preferred
Basic Life Support (BLS) certification preferred
Based on position, Advanced Cardiac Life Support (ACLS) certification preferred

Clinic Manager Resume Examples & Samples

3+ years of experience in a Medical Office setting
RN, LPN, MA, NCT, RT or other applicable clinical license preferred
Office Laboratory Assistant License if required by the state required

Clinic Manager, Required Resume Examples & Samples

Successful completion of a Bachelor's degree or higher from an accredited therapy program preferred
A minimum of three years discipline specific or leadership experience required, with no less than 2 years being clinical
Active on Therapy Clinical Ladder (when eligible) or specialty professional certification, preferred

Clinic Manager Resume Examples & Samples

Clinic Assistance. Assist residents, faculty and/or students during surgical procedures to include
Prepare surgical room and tray set-ups for basic extractions, IV extractions, biopsies, cosmetic procedures and implants with proper instrumentation and set ups
Prepare patient for the procedure with proper monitors for sedation
Complete appropriate paperwork for sedation (i.e. anesthesia records, drug cards, consent forms)
Recover patient from sedation and provide proper home care instructions following the procedure
Gives proper prescriptions from the Surgeon to the patient with instructions of dosage and use. Reads and notes monitor readings from the procedure
Prepare instruments for sterilization and surgical tray set up
Clean and sanitize rooms after patient treatment
Expose and develop x-rays
File all paperwork from the procedure properly
Attends training sessions that teach principles and concepts of sterile procedures, sterilization, radiology, dental record keeping, fire and safety procedures, OSHA regulations, basic CPR, implants, and anesthesia
Billing/Accounts Payable. Assist administrative coordinator and/or patient account representative with surgical billing as needed. Code invoices, maintain appropriate copies, provide information related to invoices, etc. Maintain basic knowledge of CPT and ICD-9 coding
Compliance. Train all clinic personnel in mandated procedures, materials and equipment. Arrange and present clinical orientation for new residents. Arrange annual CPR classes for residents and assistants. Conduct on-going training for all clinic personnel. Responsible for emergency protocol for all department personnel and paperwork associated with any injury incidents as outlined by the University and college
Supply Maintenance. Responsible for management of inventory for the clinic, including placement of orders, tracking and maintaining inventory of all supplies
Complaint Management. Manage complaints from all sources including patients, staff, faculty and residents. Intercede with dentist/surgeon/student/resident and initial complaint. Work in conjunction with Administrative Coordinator to address complaints. Review, investigate, and resolve all outstanding complaints
Administrative Assistance. Perform basic administrative office procedures such as scheduling, data entry, filing, copying, answering phones, assist with accounts payable/receivables
X-ray Permit
Basic CPR
Nitrous Oxide Permit
OMSAA certificate from AAOMS

Clinic Manager Resume Examples & Samples

Demonstrated skill in personnel management and interpersonal relations
Ability to effectively communicate with all levels of associates, management, physicians, outside review agencies, patients and families
Ability to lead and motivate and maintain relationships with individuals and groups of people toward accomplishment of work and organizational goals
Skill in negotiating with and between individuals and groups of people, including associates, management and physicians
Ability to plan and schedule task and projects and to maintain control of own and others' workflow
Skill in developing and implementing long-range plans and programs
Ability to work without close supervision or professional guidance and to exercise independent judgment
Basic knowledge of information systems
Demonstrates fiscal responsibility for departmental budgets
Plans, organizes, implements, and monitors departmental activities and operations in collaboration with Directors and Medical Director
Plans and schedules work ensuring distribution of assignments and adequate staffing based on workload and productivity standards
Directs a unit-based Performance Improvement Program in which individuals are an integral part of the Performance Improvement process
Hires, develops and maintains a competent, productive and quality-conscious workforce while maintaining own management competencies
Promotes awareness and ensures Associates' compliance with safety standards
Assures compliance with hospital policy and regulatory agency requirements
Integrates organizational/administrative/corporate goals and objectives into unit/department operations and communicates these goals and objectives to Associates
Ensures good working relationships between departments; serves as a resource and liaison with physicians for advanced problem solving related to operations

Clinic Manager / Glendale Clinic Resume Examples & Samples

Develops specific goals, standards, and objectives which directly support the strategic plan and vision of the practice
Manages staff relations including performance management, staff satisfaction and conflict management. Performs and oversees scheduling, recruitment and payroll
Works collaboratively with Lead Physician, Regional Director and Regional Medical Director to implement specific goals, standards, and objectives which directly support the strategic plan and vision of the practice
Works collaboratively on cross functional teams and projects for CSM Physican Division as needed
Three to five years supervisory/team leader experience required. Healthcare professional preferred. Experience in a family practice or multi-specialty clinic

Clinic Manager Resume Examples & Samples

Identifies various constituents and develops appropriate communication approaches, suspending judgment until all points of view are fully explained and understood
Establishes effective communication channels for all people involved in a given project or activity for maximum accountability and gives specific, constructive and frequent feedback to direct reports
Supports, provides, clarifies, and ensures adherence to SVH, and departmental direction and policies and incorporates department within the strategic goals of St Vincent Healthcare
Encourages and uses positive human resource practices throughout the clinic(s), including: mentoring, using performance management techniques - setting objectives, providing feedback, evaluating results, defining roles and responsibilities with direct reports, training and developing staff, using coaching/counseling to improve or sustain performance and making effective hiring, promotion, transfer, disciplinary, and termination decisions
Effectively directs his/her group through change management processes and facilitates groups to achieve desired results reflecting the group's ideas and input
Respects and appreciates individual differences in perspective and background; recognizes others as individuals by showing respect for their beliefs/values and treating them with fairness and understanding
Understands the organization's mission, vision, values, and strategies and how they shape the organization and integrates the mission, vision and values into departmental activities and uses them as a guide in decision-making
Understands how the organization operates and evaluates the impact of his/her decisions on other work teams, promoting teamwork across the organization

Clinic Manager Resume Examples & Samples

Bachelor’s degree; or the equivalent in education and work experience
Exceptional analytical, problem solving, leadership and supervisory skills
Proficiency in word processing, spreadsheets and use of computers
Valid drivers license, proof of insurability and a clean driving record (MT or WY dependent upon clinic site)
Current CPR and AED certification within three months of hire. (site specific)
Ability to successfully function in a fast paced, service oriented environment
Experience in understanding and usage of computers, including the Microsoft Office Suite, and ability to learn applications relevant to the position

Clinic Manager Resume Examples & Samples

Provides supervision and schedules, prioritizes and assigns the work of the support staff
Conducts interviews, recommends candidates for employment, and trains, evaluates, and disciplines employees
Interprets and assists in developing policies, procedures and performance standards in order to answer questions, resolve problems and achieve appropriate organizational benchmarks
Resolves employee/patient complaints and grievances
Participates in, or independently develops, manages and monitors the unit budget; participates in budget forecasting and business planning; reviews financial reports; authorizes clinic expenditures
Processes information, data and forms in order to prepare statistical and financial reports and to facilitate clinical operations
Researches new equipment and reviews and authorizes purchase orders for supplies, services and office equipment and verifies upon receipt
Participates in setting up/orienting new providers and new programs
Maintains a system for accurately recording and reporting patient care activities in order to ensure quality health care; ensures compliance to federal regulations
Manages initiatives as identified by Unit
Assumes responsibility for all quality assurance, audits, credentialing, clinical standards and governance and by-laws through the Unit’s executive organization

Clinic Manager Resume Examples & Samples

Bachelor's degree in business administration, nursing or a related field, or equivalent
5 or more years progressively responsible clinic management experience
Proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice
The ability to communicate clearly, effectively and concisely to a variety of audiences
Strong Human Resources skills

Clinic Manager Resume Examples & Samples

Responsible for managing the daily business operations of the CKD clinic including managing the functions and actions related to the center staff, quality of delivery of patient care, maintenance of the physical facility and equipment and inventory control. Manages the profit and loss and other related financial aspects of the facility ensuring optimal facility operations to achieve or exceed the budget and key performance indicators
Collaborates closely with the CKD Advanced Practice RN (Nurse Practitioner), Renal Care Coordinator (RCC), Medical Director, and physicians regarding direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the CKD quality goals, and in compliance with the pertinent company policies and procedures. Collaboration activities include
Minimum of 3 years RN experience required, renal-related patient care preferred
Minimum 1 year supervisory/management experience required in a healthcare related setting
Excellent communication skills with strong written and oral presentation skills
Must be considerate, caring and compassionate with sensitivity and appreciation for the multi-cultural and ethnic diversity of the CKD Clinic patient population
Must be familiar with the multi-disciplinary team concept and structure
Must have knowledge of evidence-based clinical practice guidelines related to CKD
Must have experience with Continuous Quality Improvement process
Should possess computer proficiency in Excel and experience with use of an Electronic Health Record

Medical Clinic Manager Resume Examples & Samples

Point of accountability for work-site clinic management and performance
Working with appropriate Tyson resources, responsible for overseeing the capital requests, real estate procurement, facility build out and ultimate health center implementation
Directs the development and execution of team member health & wellness strategies to drive operational effectiveness and efficiency, as well as excellent customer service and regulatory compliance
Partners and Coordinates with various key stakeholders (Production, Sourcing, Health & Safety, HR, Communications, Legal, Medical, Union, Other Health Services Partners, etc.) to implement new programs and offerings and ensure appropriate change management
Develops and leads regular operational reviews to ensure strategy execution and to analyze and improve performance trends, processes and business outcomes, as well as identify gaps and opportunities for quality assurance
Provide real-time communication and feedback loop to recommend strategies and tactics to achieve business goals
Provides business subject matter expertise in the development and roll-out of new programs to further optimize the vendors' performance and integration with key stakeholders across the business
Coordinates with stakeholders, both internal and external, to establish general reporting and outcome metrics that helps the business assess the return on its investments, as well as facilitating long-term planning for healthcare transformation and optimization; this includes implementing claims processing and procedures for each clinic
Provides guidance to multi-stakeholder teams for communications, processes and team member touch points to drive improved engagement in health and well-being
Drives both integration and operational development of the various vendor team members
5 plus years of clinic management and/or related healthcare management experience

Clinic Manager Resume Examples & Samples

Fresenius Medical Care is the nation’s largest provider of renal care, meeting the needs of more than 135,000 patients at 1,800 clinics throughout the country
Competitive compensation and exceptional benefits
Outstanding tuition reimbursement program
Recognized among Fortune’s “World’s Most Admired Companies” in 2011
Opportunities to give back by participating in philanthropy and community outreach programs
Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred
Minimum of 6 months chronic or acute dialysis nursing experience is required
Must be available as a full-time employee and provide on-call coverage when necessary
Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making
Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients
Employees have to meet the necessary requirements of Ishihara's Color Blindness test as a condition of employment
Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line

Clinic Manager Resume Examples & Samples

Manages the operational, financial, quality and regulatory compliance for a medical group practice
Develops and adheres to annual budget for the group practice; responsible for the efficient, accurate and prudent financial management of the group practice
Compiles data, analyzes the data and makes recommendations for increasing profitability of the group practice
Collaborates with other departments to obtain accurate charges, coding or other information needed for resolution of accounts
Manages department staff, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
Masters degree in business or health care related field with 2 year previous work experience in healthcare management OR
Bachelors degree in business or health care related field with 3 years previous work experience in healthcare management OR
4 years of previous work experience in medical group practice or healthcare management may be substituted in lieu of a degree
Must have a working knowledge of Microsoft Word and Excel
Must be able to communicate effectively in English
This job requires the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Oklahoma State Drivers License as well as a driving record which is acceptable to our insurance carrier

Practicing CPO Clinic Manager Resume Examples & Samples

Maintain quality assurance programs to ensure patient satisfaction with practice services
Manage practice expenses and materials to meet or exceed budget projections
Ensure accurate and complete documentation records are kept by all practitioners
Strong interpersonal skills and supervisory skills
Strong understanding of financial and accounting practices
Required to be proficient in Windows based office technologies (ex. Word, Excel)
A baccalaureate degree in orthotics and prosthetics, or the foreign equivalent, or
Two to four years supervisory experience, preferred
A valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures

Licensed Clinic Manager Resume Examples & Samples

Must be flexible with scheduling**
Experience managing at least 5 providers and 15 - 25 staff is required
Clinical License Required: RN, LPN, MA, NCT, RT or other applicable clinical license

Clinic Manager Resume Examples & Samples

Two or more years of experience as a practicing PT
Two or more years of previous management experience with proven success with overseeing clinic operations
Demonstrated leadership skills with program development or working within specialty areas
Excellent outpatient orthopedic experience and comfortable treating spine conditions. Exceptional manual therapy skills. Experience and enthusiasm working with a diverse patient population and treating a full range of ages and diagnoses
Enjoys cultivating and maintaining positive relationships with our referral resources and community to ensure high quality and compassionate patient care
Enjoys being part of a progressive therapy practice
Have a fun, positive and energetic personality

Clinic Manager, Heart & Vascular Resume Examples & Samples

Bachelor's Degree from an accredited college or university required
Bachelor's Degree of Science in Nursing (BSN) strongly preferred
Valid California Registered Nurse (RN) license strong preferred
Basic Life Support (BLS) certification from the American Heart Association strongly preferred
5 years of progressively responsible and directly related work experience
Leadership/Management experience required
RN experience within inpatient, procedures, multi-specialty, or outpatient clinic strongly preferred

Clinic Manager Resume Examples & Samples

Conducts in-depth assessment interviews to determine the competencies of the candidate to ensure that the best from among the qualified candidates are being hired in the company
Adheres to, and implements the philosophy of “hiring the best fit” and ensures that prospective employees’ personal values are aligned with the company’s corporate values
Conducts regular and periodic meetings with the team, to ensure the following
Implementation of all Revenue Cycle team plans, programs, and projects strictly adhering to prescribed deadlines and schedules
Designs and develops training programs that are relevant and necessary for the continuous development of the Technical competencies of the team
Conducts training programs, and acts as subject matter expert on training programs pertaining to the Revenue Cycle team

Clinic Manager Resume Examples & Samples

Bachelor’s Degree in BusinessAdministration, Health Care, or related fied
Five years of operational and financial management experience
Demonstrated mastery of financial analysis including a comprehensive understanding and working knowledge of physician billing and reimbursement issues including primary care capitation systems
Ability to work with patients, families, and staff to optimize satisfaction and quality of experience
Experience in the development, efficient operations, and continuous improvements of ambulatory clinics

Assistant Clinic Manager Resume Examples & Samples

Assist with overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests
Assisting in setting and achieving membership and retail sales goals
Assist with managing staff and training, monitoring, and coaching the performance of sales associates
Establishing schedules for Front Desk Associates and where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings and resolving concerns and disputes
Have previous management and sales experience within a service or retail industry

Dialysis Clinic Manager Resume Examples & Samples

Responsible for managing the daily business operations of the CKD clinic including managing the functions and actions related to the center staff, quality of delivery of patient care, maintenance of the physical facility and equipment and inventory control. Manages the profit and loss and other related financial aspects of the facility ensuring optimal facility operations to achieve or exceed the budget and key performance indicators
Minimum of 3 years RN experience required, renal-related patient care preferred
Minimum 1 year supervisory/management experience required in a healthcare related setting
Must be considerate, caring and compassionate with sensitivity and appreciation for the multi-cultural and ethnic diversity of the CKD Clinic patient population
Must have experience with Continuous Quality Improvement process

Cardiac Rehab Clinic Manager Resume Examples & Samples

BA/BS degree required with three (3) years' experience working in an outpatient cardiac and/or pulmonary rehabilitation program
Previous supervisory experience required. 2 - 5 years (degree in lieu of experience may be appropriate)
Previous budgetary experience preferred
Required to work flexible hours including evenings, weekends and holidays
Tactful, respectful and courteous in dealing with patients, visitors, students, residents, physicians, and staff
Able to maintain effective working relationships with personnel and medical staff
Successfully completed orientation program within 90 days
Demonstrates ability to work with self-direction with minimal supervision
Demonstrates excellent written and verbal communication skills, with the ability to work closely with multiple teams
Previous or current experience with accreditation including the Joint Commission and American Association of Cardiovascular and Pulmonary Rehabilitation (AACVPR) certification
Requires corrected vision and hearing to normal range and manual dexterity
Requires the ability to operate various types of office equipment, including but not limited to

Asst Clinic Manager Resume Examples & Samples

Assisting manager in setting and achieving membership and retail sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals
Managing key business operations including inventory, bank deposits, marketing, etc
Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians

CO Clinic Manager Resume Examples & Samples

Responsible for ensuring the clinic delivers excellent service to each patient
Constantly monitors patient flow and acts to implement, measure, and adjust improvement initiatives
Reviews patient satisfaction survey results
Develops and implements interventions to impact scores
Leads efforts to coordinate care between divisions and satellites to ensure seamless service for patients
Acts as patient advocate to resolve and diffuse questions and complaints
Works with Wilmer Billing Office to resolve complex billing issues for patients
Oversees all aspects of daily clinic operations including registration process, phone services, insurance verification, and collection of copays and time of service payments
Responsible for hiring, training, supervising, disciplining and developing Patient Service Coordinators, Medical Office Coordinators, Records staff, other service personnel
Ensures staff members are fully familiar with work expectations and have all necessary tools and resources to achieve success in their positions
Monitors staff members’ daily work performance and conducts yearly merit reviews for staff with input from Assistant Administrator and Medical Director
Conducts regular meetings to ensure all personnel are appropriately informed and updated about clinic policies and objectives
Analyzes and reports employee satisfaction surveys
Develop improvement initiatives as appropriate
Orients new Physicians to clinic processes
Assures close oversight of scheduling and template management to minimize gaps in physician schedules
Allocates exam rooms for physicians to achieve maximum utilization of clinic resources and equipment
Continuously assesses problem areas, and recommends/participates in training needs and/or provides detailed instruction/policy on improved methods for scheduling and registration
Manages office inventory and ordering
Runs and monitors regular reports on clinic expenses to ensure office spending is consistent with budgetary expectations
Maintains working knowledge of billing, claims processing, and insurance carrier requirements
Attends Wilmer departmental meetings, serves on assigned committees, communicates, and implements policies and procedures from those activities
Provides direct support to registration and/or medical records staff as needed

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