Manager, Business Transformation Resume Samples

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A Rodriguez

Amina

Rodriguez

2062 Jacobson Springs

San Francisco

+1 (555) 630 1042

2062 Jacobson Springs

San Francisco

Phone

p +1 (555) 630 1042

Experience Experience

Philadelphia, PA

Manager Business Transformation

Philadelphia, PA

Fadel Inc

Philadelphia, PA

Manager Business Transformation

Zero Based Budgeting (ZBB)
Capital Expenditures Management (CAPEX)
Organizational Design and Optimization
Working Capital Management
Operations Network Optimization and Transformation
Financial Systems Design and Architecture
Management Reporting and P&L Design

New York, NY

Manager, Business Transformation

New York, NY

Prosacco and Sons

New York, NY

Manager, Business Transformation

Develops and improves credible and pragmatic analytical approaches and frameworks
Provide insights on best practices to generate performance improvement opportunities and push critical thinking for the organization
Lead team to develop workplan, solve ad-hoc problems, and conduct workshops in order to drive a successful project
Leverages continuous improvement tools (Lean, Six-Sigma, PDCA) to structure and incubate improvement opportunities
Act as a strategic thought partner with leaders across the company to design and guide initiatives to execute on Kohl’s vision
Partner with IT, Analytics and business stakeholders to develop a methodology for ongoing reporting to ensure that we achieve savings
Manage expenses within approved budget and achieve all expense management targets

present

Philadelphia, PA

Senior Manager, Business Transformation

Philadelphia, PA

Schroeder-Champlin

present

Philadelphia, PA

Senior Manager, Business Transformation

present

Demonstrates first-principles thinking in analyzing problems and engaging with teammates
Partner with IT, Analytics and business stakeholders to develop a methodology for ongoing reporting to ensure that we achieve savings on a continuous basis
Partner with division CFOs, FP&A and other stakeholders to integrate ZBB into planning process
Communicate timely and concise updates to different leadership levels, including executive committee and BOD presentations
Create and lead the Change Management plans including the people change management activities and the communication plan
Partnering with Projects to assess impacts of any change introduced to ensure processes updated and proper change management followed
Professionally challenge current and/or traditional ways of thinking and lead new ways/approaches

Education Education

Bachelor’s Degree in Business Administration

Northwestern University

Bachelor’s Degree in Business Administration

Skills Skills

Contribute to Small Business Banking strategic objectives by
Supporting the Sr. Manager, Business Transformation, in the development and execution of short and long-term strategic initiatives and special projects
Influencing management by presenting compelling analyses and recommendations that build the business case for new strategic initiatives and our longer-term roadmap
Performing and executing competitive market assessments and research to shape the external environment (customer, regulatory, economic, etc.), increase market position and generate customer value
Communicating clearly and purposefully, sharing business and strategic context on an ongoing basis to ensure our stakeholders are continually informed of relevant industry and business developments and our leadership team’s priorities and expectations
Ensuring project deliverables are adhered to and keeping the Director and Sr. Manager aware of any red flags concerning the timing of assignments
Applying his/her passion for growth, driving change and identifying areas of improvement across all disciplines and teams within the department and in the field
Actively engage with key stakeholders, representing Small Business Banking objectives by
Developing strong relationships with stakeholders at peer and Sr. Management levels
Being someone who can advise and shape strategy by influencing without authority

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Manager, Business Transformation Resume Examples & Samples

1) Perform analysis and document in detail the current state (including vendor analysis, financial analysis and process),
2) Define the future state
3) Coordinating financial data and analytics in collaboration with Finance and integral partners to drive the development and execution of deliverables in the roadmap

Senior Manager, Business Transformation Resume Examples & Samples

Partner with senior leadership to develop business case campaigns and quantify value, from hypothesis to operational levers to metrics and resulting financial benefits. Recommend opportunities to pilot for test-and-learn analysis, partnering with internal analytics teams to measure success and evaluate next steps. Define and implement business reporting solutions to track metrics and value (financial) realization
Contribute to the development and maintenance of implementation plans, ensuring key milestones are identified and defined by the business teams and documented by the project manager. Facilitate identification of project interdependencies and subject matter experts, establishing ownership and clear accountabilities
Provide leadership to cross functional business teams with effective collaboration and a focus on delivering results; maintain a balance of supporting and challenging the business to drive optimal value for the company
Support the execution of business transformation campaigns, identifying risks and proactively working with business owners to diagnose and remediate execution gaps and resolve risks to financial commitments
Deliver ongoing transparency of campaign milestones, metrics, and financials with accountability for data integrity and reconciliation of actual financials vs budget/forecast/commitments. Responsible for escalation to PMO and executive sponsor as necessary
Communicate timely and concise updates to different leadership levels, including executive committee and BOD presentations
Responsible for facilitating communication plans, escalating to the PMO additional communications and training needs and opportunities
Identify opportunities to expand successful process change and value creation results to other transformation campaigns or to other TRU global markets, partnering with international finance leadership to evaluate and quantify opportunities
Bachelor's Degree in Business, Finance or Managerial Economics. MBA preferred
10+ years of meaningful experience in finance, strategy, or retail operations roles; including leadership responsibilities. Retail experience desirable
Well-developed interpersonal skills including ability to lead others to a consensus and influence change in a cross functional environment and communicate across all levels of the organization; Excellent communication skills, both oral and written; able to express complex ideas in simple terms
Superior problem solving skills; ability to break a problem or opportunity down into sub-components; identify root causes and drivers; use creative thinking skills in developing alternative solutions
Strong analytical and quantitative skills; Capable of collecting, assimilating and validating relevant business/operating data to form conclusions and recommendations
Superior knowledge of Microsoft Excel and PowerPoint

Programme Manager, Business Transformation Resume Examples & Samples

Not subject to close supervision, and will be expected to exercise independent initiative and judgement in proactively overcoming obstacles to success, dealing with uncertainty and changing circumstances, such as interdependencies, opportunities or risks
Expected to adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct
The jobholder works independently and has high level of flexibility to consult with business at the Senior Management level. Being an Individual Contributor, he/she will need to have the ability to work closely with and get support from IT Development, Operations, Information Security and Planning and Finance arms of the organization regionally and globally
Undergraduate or postgraduate degree in Science, Business Administration or a related field. MBA preferred
Minimum 8-10 years of experience and skills in project management, process reengineering, business consulting or financial analysis
Six Sigma Preferred
Excellent understanding of RBWM frameworks, methodologies and best practice techniques
Strong banking experience required in order to facilitate effective change management and benefits realization
Very strong knowledge of the external environment – regulatory, political, competitors etc
Able to managing a team effectively to work with senior stakeholders and business sponsors
Proven ability to work across various functions and business lines whilst maintaining a global perspective
Portfolio Definition and Planning
Business Analysis and Design
Change and Implementation Management
Communication skillsResource and Team Management
Problem solving and critical and innovative thinking, and collaborating with others

Manager Business Transformation Resume Examples & Samples

Identify opportunities for service or efficiency improvement by
Researching existing procedures, structure, systems and source data, as input towards a proposal or recommendation
Completing process reviews (current and to-be) with an associated understanding of the business
Recommending viable improvement opportunities for further consideration/action
Design business process solutions by
Designing a high-level solution and implementation plan
Completing a cost/benefits analysis
Obtaining stakeholder agreement to the proposed high-level solution and strategy
Develop business process solutions by
Preparing business requirements, documentation of the business rules, detailed procedures, e.g. manuals, handbooks, user guides, job aids, and obtaining stakeholder sign-off
Preparing detailed implementation strategy and implementation procedures/instructions
Completing / coordinating project plan activities in concert with other team members and stakeholders
Completing process testing to confirm the solution functions as intended and costs / benefits are achievable as approved
Obtaining stakeholder agreement to implementation rollout
Support the implementation of business process solutions by
Supporting the resolution of procedural / systems problems encountered during pilot implementation
Creating a project plan and tracking planning activities and deliverables against progress to plan
Managing project costs within budget, including the validation of benefits achieved
Monitoring operational and customer trends by creating reports for review by IOSS management and IB stakeholders
Provide process improvement expertise to IB partner groups by
Analyzing proposals for process/structure change and providing feedback, ensuring a continuous improvement process
Providing advice and guidance on process, structure, implementation procedures and strategy
Providing assistance with the preparation of business cases

Manager Business Transformation Specialist Intl Banking Contact Centres Resume Examples & Samples

Process Development and Process improvement/Standardization
Support the International Banking Contact Centres strategy by ensuring operational risk and processes are identified and documented in a timely manner
Manage and participate in projects that impact contact centre processes, new initiatives and implementations
Responsible for the ongoing change management of the Contact Centre Operations manual including facilitating necessary sign-offs from various stakeholders
Lead Operational Reviews
Audit Reviews
Provide support to International Banking Contact Centre Hubs in connection with Audit reviews and Audit action plans
Works directly with Contact Centre Management to share best practices among sites, identify opportunities for improvement and develop actions plans
Vendor Due Diligence, Intra-Group arrangements and outsourcing contracts
Prepare and maintain service level agreements to ensure roles and responsibilities for the International Banking Contact Centre Hubs and the countries supported are documented and up to date
Acts as International Banking contact centres’ subject matter expert on matters pertaining to Intra-Group agreements, third party contracts, vendor due diligence and the outsourcing policy
Manage the International Banking contact centres Toronto’s master list for Third Party contracts and ensures timely submission to the Semi-Annual Outsourcing Report
Lead the planning, periodic review and ongoing management of the International Banking contact centres Toronto Business Continuity Management Strategy
Lead communication of the BCP strategy, including the distribution of BCP wallet cards, overview communication and BCP packages to the IBCC senior management team
Provide subject matter expertise to the Contact Centres as it relates to Business Continuity Planning and oversight of the Contact Centre BCPs
Knowledge and operational experience in contact centres or retail banking environments and / or supporting initiatives impacting a contact centre
Excellent oral and written communication (English and Spanish) skills are essential for preparing proposals on department strategies for senior management and/or local officials
Ability to influence and collaborate effectively with others
Proven ability to manage multiple projects with tight and conflicting deadlines in a fast-paced, dynamic work environment
Excellent interpersonal, relationship-building skills
Strong initiative, forward/strategic thinking and problem solving skills
Applicants should have experience with developing operational processes as well as procedure writing
Post-Secondary education and professional designation in a relevant field and/or pertinent work experience is required
Project management experience would be an asset

Manager Business Transformation Resume Examples & Samples

Contribute to US RBWM business performance reporting to Global Function stakeholders
Work with Finance to create the link between results and targeted action plans
Minimum of four years proven and progressive analytical, planning and project management experience within a business or project management function or equivalent
Strong communications, project management, organizational, lateral thinking, strategic planning, analytical, mathematical, decision-making, and interpersonal skills
Proven track record in change, particularly given the organization’s continually evolving nature
Strong business acumen and ability to make trade-off decisions
Ability to seek out and improve on best practice and capability
Ability to build long-term relationships with all stakeholders (employees, peers, etc.)

Senior Manager, Business Transformation Resume Examples & Samples

Execute day-to-day program activities, including: identifying, documenting, and assessing requirements and risks; interfacing with and generating reports; and completing and reviewing work products to ensure timeliness and completeness in accordance with requirements
Participate in the development and execution of business process improvement efforts, including: identifying requirements and needs; constructing project plans; evaluating risks and benefits; recommending and designing solutions; and implementing improvements
Manage a portfolio of high-visibility projects involving leading/coordinating project activities among senior stakeholders across multiple functional areas. Ensure that project objectives are achieved on-schedule and within budget
Construct high-quality deliverables that are properly formatted and produced according to AOL standards
Manage, mentor and coach a team of four individual contributors
Approach and Planning Skills
Understand objectives and activities of each of the project phases
Possess above average planning and controlling skills
Eliminates work that has little or no value
Uses measurements to track results
Continuously improves work processes
Ability to create and manage detailed project plans with dependent projects
Identify and manage the Critical Path and project variance
Budget Management Skills
Ability to control and manage ongoing and variable costs
Ability to define a project budget and develop project cost estimates
Ability to leverage project actuals to refine future estimates and budgets
Clean, clear, concise written and oral communications
Ability to lead meetings with technical and business stakeholders
Ability to understand and work with varied group dynamics
Ability to communicate and interact with executives to provide project/program status
Understand project performance metrics and how to communicate them
Diplomacy and Leadership Skills
Ability to motivate others
Possess a flexible personality with a strong determination to succeed
Ability to be assertive and state your case well when needed
Comfortable with self-direction yet flexible enough to be given direction by two or more bosses
Exhibits mature judgment
Ability to listen and be sensitive to the personal needs of project team members
Develop effective work relationships with individuals at different levels of the organization
Open minded and anticipates problems early
Understand major technical issues and have a sense of urgency toward resolution
Issue Risk Management Skills
Risk oriented; continuously identifies and monitors project risk
Possess drive to work through issues, seek team support and escalate issues as appropriate
Ensure every risk has a documented response/mitigation plan
Communicate risks to project stakeholders
Minimum of 5 years of management consulting or related experience
Six Sigma Green belt desired
Demonstrated ability to lead a team on process improvement projects, to include coordinating and facilitating multiple stakeholders for project execution, reporting, and risk management
Excellent communication skills, both written and verbal with the ability to interact with and present to a diverse group of functional experts, managers, and senior executives
Ability to work independently and able to adapt quickly to dynamic work environments
Demonstrated project management experience involving stakeholders across multiple companies / organizations and vendors
Proficiency with Microsoft Office, including PowerPoint, Excel, Word, and Access, and Google Doc applications

Manager, Business Transformation Resume Examples & Samples

In conjunction with the DVP, Business Transformation ensures delivery of Business Transformation programs focused on developing, providing oversight to, and executing on, the transformation vision and plan
Lead and build internal and external relationships that promote an effective and productive environment
Build effective relationships with all the key stakeholders within the Holt Renfrew business and Selfridges Group to ensure speedy problem resolution and effective lines on communication and visibility of progress
Takes opportunities to champion specific projects
Manage expenses within approved budget and achieve all expense management targets
Lead, motivate, and retain a team of high performing employees that is capable of delivering results
Understand and stay current with the competitive landscape and market developments
Provide insights on best practices to generate performance improvement opportunities and push critical thinking for the organization
Play lead role in development of materials to communicate strategy and business health to key stakeholders such as the Board of Directors and the Executive team
Provide support to Transformation team leadership in setting a vision for the future Holt Renfrew experience, understanding the biggest gaps and challenges in achieving this and outlining a roadmap to get there
Manage strategic initiatives across and within business functional areas
Support Transformation team leadership in providing governance, oversight, support to and co-ordination of all the business change programs/projects ensuring they are aligned, sequenced appropriately and deliver on time, within budget and achieve their business aims
Partner with the business to assess team capability, capacity and resource readiness to deliver the required changes while minimising any potential disruption to the core business
In conjunction with Transformation team leadership, deliver annual refresh of Holt Renfrew’s business strategy
Post-secondary degree in a related field (i.e. Bachelor of Commerce/Economics/Engineering/MBA)
5 to 7+ years of post-university work experience include

Senior Manager Business Transformation Resume Examples & Samples

Deliver scalable WHS business solutions that provide a competitive business advantage
Act as a 1st point of contact for all Global Speed related initiatives for WE
Collaborate with the BUs, EKA and DTC teams to develop and manage commercial initiatives that optimize the existing supply chain to suit specific customer/channel requirements. Secure full support and buy-in for these initiatives
Act as project/commercial lead in the development of the business models required to optimize availability, cost, inventory and service to address business opportunities across the channels in WE
Create end-to-end business cases and prioritize roll-out plans based on commercial needs and impacts on contribution (prioritize according to WE Omni Channel ambitions and SBP priorities)
Lead, influence and manage the alignment of commercial, marketing, finance and operations stakeholders
Manage virtual project team to deliver holistic business models (Sales, BUs, CtC, Finance, OPS, Demand Planning)
Drive conceptual approaches into operational processes
Sales/Project Manager with proven track record of success, ideally KAM
Strong understanding of supply chain principles and commercial operating practices as well as financial principles
Strong team player with proven ability to work cross-functionally to achieve goals and objectives
Ability to work on conceptual and operational level
Ability to influence partners across other functional groups to build consensus and understanding
Very good functional skills (e.g. Sales, Customer Service, Finance, IT)
Strong level of commercial and business acumen knowledge
Good knowledge of the adidas Group business along with significant industry experience
Mental flexibility, initiative and determination
Fluent in written and spoken English is a must. Skills and abilities in other languages are an added plus
Degree in business administration with focus on sales/supply chain management or alternatively work experience in the field of Supply Chain/ Finance/Planning or project management
Business: min. 3 years in Sales
Leadership: experience (min. 3 years) in project management, i.e. project lead responsibility
Industry: sporting goods/retail/consumer goods

Senior Manager, Business Transformation Resume Examples & Samples

Embed the consulting skillset throughout the organization as part of day-to-day engagement on projects
Influence and work effectively with key cross-functional stakeholders and senior leadership teams
Continuously coach and empower leaders to drive results
Drive regular strategic communication and updates across a range of senior levels
4+ years’ experience in finance, strategy or a related field
Management experience leading complex projects with cross-functional teams
Consulting experience
Ability to bring structure and a path forward to ambiguous problems/situations
Superior problem solving & analytical skills, combined with business judgment
Ability to effectively collaborate across all levels of organization

Manager, Business Transformation Resume Examples & Samples

4+ years experience in finance, strategy or a related field
Ability to bring structure and a path forward to ambiguous problems & situations
Strategic mindset and superior business judgment
Ability to effectively collaborate across all levels of the organization
Strong communication skills—verbal, written, and powerpoint/storylines

Manager Business Transformation Resume Examples & Samples

Zero Based Budgeting (ZBB)
Capital Expenditures Management (CAPEX)
Organizational Design and Optimization
Operations Network Optimization and Transformation
Financial Systems Design and Architecture
Management Reporting and P&L Design
Annual Budget and Planning Process
Performance Incentive Tracking
Manage initiatives and deliverables that span across all departments globally
Prepare detailed financial models, quantitative and qualitative analysis
Manage new financial systems, policies and processes to increase visibility, drive cost-reduction and to enhance operating efficiencies across all departments in the business
At least 3 years of related experience
A strong drive to learn and willingness to assume senior-level responsibility
Demonstrated ability to multitask and make key decisions with little guidance
A strong work-ethic and written, verbal and interpersonal skills
Proficiency in financial modeling, financial statement analysis and accounting
Ability to manage and coordinate large teams of both internal and external people
Experience in company integration and transformation
Prior investment banking or private equity experience

Senior Manager, Business Transformation Resume Examples & Samples

2-4 years of post-graduate experience in management consulting, investment banking or a corporate strategy role preferred; 5-10+ years of total work experience in progressive roles
MBA from a top-tier business school or graduate degree in a healthcare related field (MD, MPH, MHA) preferred
Experience leading large-scale business transformation teams with tangible impact on the business

Manager Business Transformation Resume Examples & Samples

Influencing management by presenting compelling analyses and recommendations that build the business case for new strategic initiatives and our longer-term roadmap
Performing and executing competitive market assessments and research to shape the external environment (customer, regulatory, economic, etc.), increase market position and generate customer value
Communicating clearly and purposefully, sharing business and strategic context on an ongoing basis to ensure our stakeholders are continually informed of relevant industry and business developments and our leadership team’s priorities and expectations
Developing strong relationships with stakeholders at peer and Sr. Management levels
Being someone who can advise and shape strategy by influencing without authority
Working to proactively engage business lines and product groups in enhancing capabilities and strategies within Small Business Banking and enterprise-wide
Collaborating with various other internal or external teams across the Bank to deliver on key objectives as required
Continuously acquire and enhance knowledge of one self’s business/product knowledge, competitive practices, and market insights
Being able to thrive in ambiguous situations, demonstrating structured thinking/processes to simplify complexity
Excellent organizational and time-management skills with ability to handle various initiatives and prioritize effectively
Strategic thinker who is innovative and creative in transforming information into actionable insights and plans
Strong presentation skills with the ability to prepare decks to convey key messages and opportunities
Strong communication skills essential with key stakeholders and management
Clear understanding of the Small Business market place and environment, is highly preferred
Proficient in MS Word, Excel and PowerPoint
3+ years related work experience in strategy development and execution and experience with strategic planning, business planning and/or strategy review processes

Manager, Business Transformation Resume Examples & Samples

Supporting the Sr. Manager, Business Transformation, in the development and execution of short and long-term strategic initiatives and special projects
Ensuring project deliverables are adhered to and keeping the Director and Sr. Manager aware of any red flags concerning the timing of assignments
Applying his/her passion for growth, driving change and identifying areas of improvement across all disciplines and teams within the department and in the field
The Small Business Bank is a large contributor to Canadian Banking, generating NIAT of close to $200MM and is supported by over 600 Small Business Advisors across Canada
The role requires a collaboration across wide ranging groups, attention to detail, and a proven track-record of “rolling up one’s sleeves” to execute on various end-to-end strategic projects
Solid understanding of financial statements and P&L levers
Strong customer focus with ability to identify customer needs and develop solutions that create customer value and profitability for the bank
University degree or MBA in business management/administration or commerce preferred
Previous product area, business line, or field experience preferred

Senior Manager, Business Transformation Resume Examples & Samples

Contribute to Small Business Banking strategic objectives by
Being a strategic thinker who is innovative and creative in transforming information into actionable insights and plans
Communicating clearly and purposefully, sharing business and strategic context on an ongoing basis to ensure our stakeholders are continually informed of relevant industry and business developments and our leadership team's priorities and expectations
Ensuring project timelines are adhered to by keeping the Director aware of any red flags concerning the timing or integration process
Surfacing capacity, pacing, resourcing issues and any other red flag issues needing leadership attention
Actively engage with key stakeholders, representing Small Business Banking objectives by
Being someone who can advise and shape strategy by influencing with and without authority
Working to proactively engage business lines and product groups in enhancing capabilities and strategies within Small Business Banking and enterprise-wide
Develop team capability and manage team initiatives by
Providing day to day management of his/her direct report ensuring team goal alignment
The role requires a high degree of collaboration across wide ranging groups
Strong communication skills essential with clients, vendors and management
Ability to prepare and present PowerPoint decks to convey key messages and opportunities
Strong customer focus with ability to identify customer needs and develop solutions that create customer value and profitability for the bank
University degree or MBA in business management/administration or commerce preferred

Programme Manager Business Transformation Resume Examples & Samples

Deliver the integrated programme to align Control Systems to the Rolls Royce Management System, agree local work instructions where applicable
Ensure the transformation of the business to operate in the same way as other SCUs is planned, agreed and executed
Ensure the IT tools and connectivity supports the alignment
Ensure that the project is delivered in an integrated way without disrupting any business operations or customer deliverables
Generate the cross functional plan, agreeing resources, driving execution of the plan across the business and overall reporting of status to stakeholders
Bachelor degree or higher is essential (or equivalent)
Experience working in change transformation process in a global environment
Experience in project management tools and techniques (launching programmes, risk management, planning and executing, budgetary control and resource management)
Experience in managing a portfolio of projects
Ability to work across different business functions and to manage multi projects at the same time
Ability to understand the whole business to support linkage and flow workshops
Project management qualification such as Prince2, APMP would be an advantage
Professional and flexible attitude, with the ability to communicate clearly and effectively at all levels

Manager, Business Transformation Resume Examples & Samples

Apply a structured methodology and lead change management actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative integrating the change management activities into project plans
Support communication efforts
Support the design, development, delivery and management of communications
Assess the change impact
Provide input, document requirements and support the design and delivery of training programs
Support and engage senior leaders
Coach managers and supervisors
Support organizational design and definition of roles and responsibilities
Coordinate efforts with other specialists
Evaluate and ensure user readiness
Manage stakeholders
Track and report issues
Support change management at the organizational level
Manage the change portfolio
Prosci or similar change management certified required
A minimum of five years management experience is required
Ability to lead individuals and teams positively and successfully with and without formal authority
Excellent active listening skills
Ability to clearly articulate messages to a variety of audiences
Forward looking with a holistic approach
Must be a team player and able to work collaboratively with and through others
Change management certification or designation desired
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Manager Business Transformation Resume Examples & Samples

Prioritizes various strategic initiatives to create a balanced portfolio of initiatives, taking into account competing priorities and resource constraints
Works closely with cross-functional leaders to develop strategic initiatives, including project planning, critical analyses, key resource requirements and recommendations
Develops business cases, including required financial analyses and pro forma modeling to support recommendations
Implements planning and support, including metric identification, baseline measurements, progress tracking and reporting
Presents recommendations and initiative progress, both written and verbal, to key stakeholders
Performs interdependency identification and tracking across the full portfolio of strategic initiatives
Manages the portfolio of strategic initiatives, including financial analyses, risk identification and mitigation, and overall performance assessments
Performs other job-related duties as assigned or apparent
Bachelor’s degree in Business, Engineering, Operations, or other similar, relevant discipline
Top tier strategy consulting experience or similar general management training
Experience in waste, recycling, transportation, or other heavy industrial environments
A strong value system with impeccable integrity
Excellent financial analysis skills, with an ability to anticipate potential issues and propose mitigation plans
Familiarity with change management principles and methodologies
Proficiency with MS Office, including Word, Excel and PowerPoint
High energy and enthusiasm with a passion for learning
Hands-on, results-oriented and pragmatic
Creative, flexible, able to work in a fast-paced, complex, and dynamic work environment
Exceptional communication skills, both written and verbal, with excellent presentation skills and the ability to adapt to differing audiences
Excellent listening skills with a strong ability to build cross-functional relationships
Ability to effectively manage multiple tasks and changing priorities with limited supervision

Manager, Business Transformation Resume Examples & Samples

Manage and direct Business transformation activities and initiatives within NAS business units through direct feedback and partnership with Sales, Finance, Product, Strategy, Marketing, Operations, Service and Implementation organizations regarding clients' and prospects' feedback ; including close interaction with industry experts; take the appropriate approach in reengineering and improvements whether artistic or scientific (Lean, Design Thinking, Six Sigma, Kaizen, etc.)
Guide operational leaders in understanding and usage of quality and continuous improvement methodologies by establishing links between process management initiatives and business strategies and identifying and prioritizing high-impact opportunities
Lead and facilitate Kaizen Events and BPI baseline events across NAS through cross-functional teams
Lead analyses and engineering of service delivery models on new products/features or tools, processes, and staffing models, workforce planning, including global shoring initiatives. Support Service & Operations in their readiness to accept process functions around the new services and support clients' needs
Through the rigorous use of change management disciplines, drive new programs, processes, and systems throughout the business and validate that outcomes meaningfully impact business/functional performance
Be the client advocate; find the balance to solve for client needs while benefiting associates and shareholders
Evaluates both strategic and crisis opportunities for improving the core business. Develops plans, recommends and executes initiatives that have multi-functional or multi-organizational impact to achieve ultimate effectiveness
Evaluates the implication of recommended initiatives and effectively communicates impact and resolutions to affected business groups and their senior or executive leaders
Use quantitative/statistical process modeling and simulation techniques & tools to improve Quality, Client experience, and lower Costs and Cycle time. Create forecasting models to predict future process/system performance based on changes implemented
Establish acceptable and realistic success and performance metrics with functional and business line inputs. Utilizes these metrics to deduce critical areas of improvement for delivering World Class Services and profitability for the business units. Prepares and distributes regular scorecards and other reporting as needed focusing on quality, process KPIs, project or initiative status
Periodically meet to review performance reports, and determine if business plan goals are on target
Assess benefits (tangible and intangible), including financial ROI, etc. and determine variance to the predictive/ forecast models
Bachelor's Degree or equivalent in education and experience (preferred areas of study are: Business Administration, Finance, Industrial Engineering, Statistics / Mathematics, or Information Systems)
Green Belt in Six Sigma or better
5-8 years of experience in a Six Sigma, Continuous / Process Improvement role or function
Experience mentoring other associates -- (preferably including Greenbelts and Black belts)
Lean Six Sigma Master Belt or Black Belt certification from a reputable organization
MBA in Operations, Finance or Strategy or equivalent in education/experience
Leadership experience
Experience and ability to quantify / relay process improvement impact from a financial perspective
Experience working in several functions or divisions with formal Six Sigma / business process management training
Management/Operations/Technology consulting experience from top tier firms or internal consulting/process improvement experience from reputed firms is desirable
Change Management experience is required

Manager, Business Transformation Resume Examples & Samples

Demonstrates first-principles thinking in analyzing problems and engaging with teammates
Leverages hypotheses-based approach to identify, validate and quantify opportunities
Develops and improves credible and pragmatic analytical approaches and frameworks
Leverages continuous improvement tools (Lean, Six-Sigma, PDCA) to structure and incubate improvement opportunities
Builds complex models and conducts financial planning and analyses to assess impact on business metrics
Conveys findings in a cohesive story, including summarizing insights from analysis; Builds appropriate horizontal and vertical logic in presentation decks
Presents comfortably and compellingly to senior audiences
Works closely with teammates across the Village and develops long-standing relationships with operators and clinicians
50% travel may be required
A "community first, company second" culture based on Core Values that really matter
4-6 years of work experience in management consulting, process engineering, investment banking or a corporate strategy role preferred
Experience supporting large-scale business transformation teams with tangible impact on operating/financial performance
Healthcare background preferred

Senior Manager, Business Transformation Resume Examples & Samples

Understanding the business and working with cross functional teams to
Identify issues/gaps and partner with appropriate teams to resolve
Optimize current blueprints/processes to improve employee experience
Create new processes to manage the agent/employee interaction
Track all changes and measure improvements resulting from recommendations implemented
Partnering with Projects to assess impacts of any change introduced to ensure processes updated and proper change management followed
Drive insights and identify business opportunities through data analytics
Analyze blueprint and BI/SAP data to quantify gaps / opportunities and make appropriate recommendations to drive process improvements
Drive strategy and implementation for Blueprints evolution
Create and lead the Change Management plans including the people change management activities and the communication plan
Bachelor’s degree in Engineering, Business administration, or other related disciplines
5 years experience in comparable roles, process management, improvement, consulting, and/or business management
Experience in a unionized environment
Proven analytical skills; able to identify and understand trends; able to synthesize and translate results into actionable items
Exceptional problem solving skills; ability to reason logically, looking at issues from multiple perspectives at a micro and macro level
Ability to manage competing priorities and deliver results intraday
Ability to motivate employees and help to create an environment that fosters positive relationships, builds trust through mutual respect, and encourages employees to excel
Demonstrated performance management success with medium to large sized teams with the proven ability to work in unionized environment
Superior written and verbal communication skills. Comfortable working with all levels of management
Experience in Microsoft Office applications, mainly in Excel and PowerPoint

Manager, Business Transformation Resume Examples & Samples

Lead team to develop workplan, solve ad-hoc problems, and conduct workshops in order to drive a successful project
Partner with key finance leaders to understand the companies spend by different categories, functions, and geographies
Develop hypothesis and proof out different areas the company can save money by analyzing key ratios (spend to FTE), drivers, and model out impact of potential policy changes
Use advanced analytics for possible contingencies (i.e., sensitivity analytics, ROI, etc.) and analyze risks and opportunities that result from recommendations
Partner with IT, Analytics and business stakeholders to develop a methodology for ongoing reporting to ensure that we achieve savings
Bachelor’s Degree in Accounting / Finance, Business Administration or equivalent
8-10 years’ relevant experience in Management Consulting, Accounting, or Finance
Must have strategic capabilities and be comfortable with hands-on, tactical execution
Established leader with a proven track record of problem solving and analytics, is comfortable with operating in various financial systems, and can work across a matrix
Operational and Business Finance exposure
Initiative, problem solving dexterity and follow-up, including a strong sense of autonomy

Senior Manager, Business Transformation Resume Examples & Samples

Lead team to develop workplan, solve ad-hoc problems, and conduct workshops to drive a successful project
Partner with senior finance leaders to understand spend by different categories, functions, and geographies
Develop and test hypothesis to generate insights and recommendations about where the company can reduce spend
Transform data and learnings into actionable results with the use of advanced analytics for possible contingencies (i.e., sensitivity analytics, ROI, etc.) and analyze risks and opportunities that result from recommendations
Partner with division CFOs, FP&A and other stakeholders to integrate ZBB into planning process
Partner with IT, Analytics and business stakeholders to develop a methodology for ongoing reporting to ensure that we achieve savings on a continuous basis
Professionally challenge current and/or traditional ways of thinking and lead new ways/approaches
Bachelor’s Degree in Accounting / Finance, or equivalent; Graduate degree (MBA preferred)
Engagement Manager experience from top-tier consulting firm, preferably with experience in Consumer Goods and strategic cost reduction
8-10 years of professional experience
Leadership: Significant track record of independently driving multiple, broad initiatives concurrently and taking ownership for delivering stated outcomes regardless of challenges encountered
Team management: Able to lead, coach, develop, and manage a team of 3 – 6 analysts through complex analyses and problems
Analytical skills: Rock solid ability to analyze complex problems using data from multiple sources
Personal qualities: Resilient, driven, curious, flexible, positive, collaborative
Ability to pivot and change, while maintaining a strong commitment to meeting deadlines
Strong proficiency in Excel, PowerPoint, and data analytics
Demonstrated track record of effectively building partnerships and managing and resolving challenges
Ability to analyze and assess organizational needs and provide solutions
Must be an established leader with a proven track record of team development, problem solving and analytics
Must be comfortable with operating in various complex financial systems / data sources, and can work in a matrix environment. Additionally, should possess strategic capabilities and be comfortable with hands-on, tactical execution