Learning & Development Manager, Learning Resume Samples

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N Greenfelder

Nayeli

Greenfelder

3039 Jennie Fall

Dallas

+1 (555) 588 9119

3039 Jennie Fall

Dallas

Phone

p +1 (555) 588 9119

Experience Experience

Boston, MA

Manager of Learning & Development

Boston, MA

Gaylord, Sawayn and Kunze

Boston, MA

Manager of Learning & Development

Draw on internal and external resources to ensure the design and delivery of high quality programs, materials, and other learning and development resources and activities. These may include e-learning, self-paced, ILT and other facilitated learning activities
Proactively use technology, industry best practices, external and internal networking, and alternative learning methods to evolve learning and development activities, methods, and tools
Manage training operations including planning, budgeting, communications, and administration
Evolve training assessment and evaluation methods to measure individual success and program effectiveness, and to continuously improve resources
Effectively manage a team of learning and development professionals
Collaborate with other L&D teams at MathWorks to evolve and align activities
1) Understand and exhibit the Lilly Pulitzer Creed, Core Values and Core Leadership Qualities

Los Angeles, CA

Learning & Development Apprentice Manager

Los Angeles, CA

Huel-Walsh

Los Angeles, CA

Learning & Development Apprentice Manager

Work with training providers and subject matter experts to design, create and maintain training and learning material bespoke to Amazon
Provide line management support and leadership to the individual apprenticeship program managers
Educate managers and mentors on their role in supporting and developing apprentices as an essential part of their jobs
Design and execute the apprenticeship onboarding program to both large and small cohorts of apprentices
Lead on the provider tender, application and selection process including liaising with key stakeholders such as legal, operations, HR, procurement and relevant independent governmental organizations to ensure the process is legally and morally compliant
You will be responsible for setting up and delivering apprenticeship programs across all relevant Amazon sites ensuring they meet government priorities as well as our internal targets
Create and own the stakeholder communication strategy and plan to ensure all those involved in the successful delivery of Amazon’s apprenticeship program are fully informed and supportive of the program’s main aims and goals

present

Los Angeles, CA

Program Manager / UHN Learning & Development

Los Angeles, CA

Schmitt-White

present

Los Angeles, CA

Program Manager / UHN Learning & Development

present

Uses current trends and research to continually develop and improve learning and development programs
As assigned, may take the lead on launch of some large scale learning programs, and coordinate cross-functional and / or cross-segment teams throughout implementation process
Serves as a key resource to develop innovative solutions in developing and launching learning programs
Collaborates with instructional designers and other program managers working on common design-related goal / projects
Makes presentations to management on project updates, project cycle, and expected results
Assists SMEs through the learning program development cycle
Coordinates vendor and service providers to define project scope and performance expectations

Education Education

Bachelor’s Degree in Skill

Georgia Southern University

Bachelor’s Degree in Skill

Skills Skills

Draw on internal and external resources to ensure the design and delivery of high quality programs, materials, and other learning and development resources and activities. These may include e-learning, self-paced, ILT and other facilitated learning activities
Proactively use technology, industry best practices, external and internal networking, and alternative learning methods to evolve learning and development activities, methods, and tools
Knowledge of a learning management system implementation and administration is desired
Effectively manage a team of learning and development professionals
Evolve training assessment and evaluation methods to measure individual success and program effectiveness, and to continuously improve resources
Collaborate with other L&D teams at MathWorks to evolve and align activities
Experience in the apparel or retail industries, or a similar fast-paced, consumer-facing industry, is helpful
Manage training operations including planning, budgeting, communications, and administration

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Manager of Learning & Professional Development Resume Examples & Samples

Project Manage Global Performance Management process- lead point person for global communications, forms, collateral, project timelines & rollout
New Professional Development content creation & program facilitation
Lead program design & facilitation for the Executive Assistant Development Program
Manage ongoing Program roll-out, enrollment, communication and logistics, including but not limited to Open Enrollment offering, Transitional Programs (Managing Others, IMPACT) Extraordinary Leaders, People & Development Learning Program, Executive Assistant Program, Leadership in the 21st Century, etc. Liaise with global partners to ensure alignment and regional roll-out where applicable
Support Organizational Development & Learning Team with creation of overall Professional Development Strategy & marketing, partner with ICA on collateral creation (catalogs, posters, boards, one-pagers, etc.)
Partner closely with Director of Learning on digital Professional Development program strategy & development with the goal to increase access to learning through increased availability of webinar platform learning, eLearning etc
Manage People & Development Generalist & business requests for one-off team intervention training, off-sites, special presentations and learning bursts
Support EIP nomination process- partner with Talent Management team to obtain nomination data for enrollment & communication
Liaise with Employee Communications & ICA to maintain and update Learning & Development content and messaging on RL Today
Liaise with internal team- L&D Coordinator and Learning Portal Manager – for scheduling, tracking of program attendance & completion, booking of resources (learning suite, conference rooms, etc.)
3-5 years’ experience in Human Resources, Talent Management, Learning & Development, Training,
Proficiency in all Microsoft Office applications including: Excel, PowerPoint, Word, Outlook and SharePoint
Time management skills and ability to manage multiple projects of varying sizes and degrees of complexity simultaneously
Excellent time & project management skills. Must be adept at keeping multiple projects on track
Engaging, strong communicator (written & verbal). Confident presenter/facilitator
Certification in coaching, assessment instruments and various programs, a plus
Proven ability to create and maintain effective internal partnerships with managers
Self-starter, High energy, results driven
Comfort in a fast-paced, constantly evolving environment
Proactive and solution oriented
Ability to build & maintain relationships with various stakeholders- internal & external business partners
Two+ years facilitation experience
Interest in learning program instructional design & delivery
Certification in coaching, assessment instruments and various development tools, a plus

Rohq-hrss-learning & Development Operations Manager Resume Examples & Samples

Manage the regional Administration and Operations function to include classroom and instructor scheduling, roster and materials management, collection and analysis of level 1 evaluations and regional reporting
Manage a team of training coordinators and reporting analysts, in a virtual environment, with overall accountability for all training and developmental needs
Manage operational performance against service standards and initiate/manage continuous improvement efforts
Provide relevant and timely Learning & Development reports
Provide standard self-service reporting
Reduce dependence on ad-hoc reporting
Drive consistency and quality of GLMS data for reporting and analysis
Track and report usage and other KPI measures
5-10 years management experience with learning/HR management systems and/or learning administration and operations
Strong operations background with proven track record of delivering against service standards (capacity planning, workforce planning, risk and financial management, operational metrics, quality management, etc.)
Strong knowledge of web-based learning technologies to include web-based training, virtual classrooms, learning portals, and other technology enabled learning solutions
Strong consulting skills and proven ability to work with senior global clients

Learning & Organizational Development Manager Emeia FSO Resume Examples & Samples

Project managing and coordinating EMEIA Firm Wide Learning (FWL) and EMEIA FSO specific curriculum, contributing to an exceptional experience for all stakeholders
Project managing and contributing to L&OD projects and events where needed across the EMEIA FSO Talent team
Contributing to the continuous improvement and streamlining of our operational processes as part of our core L&D work
Line management and counselling of L&D Consultants, contributing to resource planning and work prioritization for the wider L&OD team
Background and experience in complex project management, learning deployment and coordination
Commercial awareness and experience of budgeting and financial management for a learning function
Excellent people management, coaching and interpersonal skills with an ability to manage difficult conversations
Experience of working to tight deadlines, under pressure and delivering high quality outputs through others, with a focus on attention to detail and accuracy
Awareness and understanding of non-traditional ways of learning, eg virtual and digital learning. Experience in deploying learning in these environments an advantage
Proactive problem solver and creative thinker
Strong team player with an enthusiastic, can do approach
Strong IT skills – Word, Excel, PowerPoint, Sharepoint, WebEx
Occasional travel is required to other EMEIA Locations

Manager Oncology Sales Learning & Development Resume Examples & Samples

Technical Proficiency
A minimum of three (3) years of experience in professional Pharmaceutical or Biotech sales is required
Sales experience in the Oncology therapeutic area is preferred
A demonstrated understanding of access and reimbursement including Specialty Pharmacy providers and Buy and Bill is preferred
Field learning advisor experience is preferred
This position is based in Horsham, Pennsylvania and requires the ability to travel up to 30% including night and/or weekends in support of the business
Ability to collaborate effectively with others to identify synergies, leverage resources, and achieve goalsSales Training

Senior Manager Organization Development & Learning LAM Resume Examples & Samples

Organization Development
Introduce new frameworks, practices and KPIs able to strengthen adidas’ culture while becoming a healthier, more resilient and agile organization
Support successful implementation of 6Cs culture across adidas LAM
Establish program to measure , track and improve organization/cultural health
Partner closely with HRDs and business leaders in order to provide organization development solutions (org. design, HPT, team building, etc) in their respective functions / areas
Provide consultative services for large-scale organization change / design
Create organizations design methodologies, best practices and toolkits for enabling sustainability and knowledge transfer to leaders, HR business partners, and teammates
Establish robust performance management practices by establishing an ongoing coaching and developmental dialogue, where people managers can focus on increasing goal alignment, while maximizing employee’s strengths, energy and engagement
Ensure consistency between talent development agenda, individual performance results and rewards practices, in order to develop a pay-for-performance culture in LAM
Experience in the implementation of HR tools
Ability to implement global standards, processes and programs
Fluent in English and Spanish (Brazilian Portuguese a plus)
High proficiency in MS Office products
University degree in social science or business administration or economics
Minimum of 5 years of progressive experience in a multinational company with experience in OD/Learning and Talent Management
Intercultural work experience
Strong communicator and flexible personality, for whom teamwork and increasing self-dependent working do not exclude one another and who demonstrates both a structured working method and cross-cultural competence

Manager of Human Resources Learning & Development Resume Examples & Samples

Advance Enterprise Learning Strategy and Impact
Proven abilities in learning & development, performance management, competencies, and career frameworks
Proven track record in developing learning, performance management, competencies and/or career management solutions
Ability to partner across businesses, functions and regions, manage multiple stakeholders and navigate large organizations
Ability to conceptualize solutions coupled with strong focus on globally scalable execution
Strong program management, project planning & management skills
Excellent consultative and diagnostic/problem-solving abilities
Confidence in providing guidance and direction to those up, down and across the organization
Excellent written and verbal communication, including presentation skills
Excellent time management, organizational skills; strong attention to detail
BA/BS in Business, Human Resources, Psychology, Economics, Education, or related discipline
7+ years of experience in Learning, Talent Management or Human Resources Business partner roles
Master’s degree strongly preferred
Strong background in leadership development, talent management, HR business partner, and program management experiences

Manager, Sales Learning & Development Resume Examples & Samples

Lead, coach, and develop Learning & Development team members through coaching, performance management, and role model behaviors
Provide thought leadership and strategic direction with regard to learning technologies for MetroPCS learning and development
Manage and administer MetroPCS business applications of learning technologies including learning management system
Partner strategically and collaboratively with corporate HR IT team members to jointly deliver learning solutions to meet MetroPCS business needs
Communicate expectations and initiatives of Learning Technology Organization to extended L&D team, and ensure proper implementation, execution, and delivery of a superior learner experience in all interactions with MetroPCS learning platforms including the LMS
Ensure proper reporting of individual and collective learning results. Track, analyze, evaluate, and review this information regularly (weekly, monthly) with the team to identify areas of strength and opportunities for improvement
Partner with stake holders in other departments throughout T-Mobile to support its pre-paid retail channels. Attend regularly scheduled meetings, and ongoing communication - to improve efficiency, effectiveness, and productivity of the LMS and all other learning platforms
Proactively seek new ways to manage training rollout, tracking, and performance against learning metrics and business KPIs
Foster strong relationships with extended enterprise stake holders and third party vendors
Recruit, interview, and hire L&D personnel
Three to five years experience managing an LMS or learning technology team
Cornerstone LMS experience strongly preferred
Bachelor's degree in Learning Technology, Instructional Design, Education, Business, or related field, or equivalent work experience required
Ability to work within a collaborative environment, multi-task, and work within aggressive timeframes
Strong written and verbal communication skills; effective interpersonal and team work skills
Experience applying a systematic and strategic management approach to learning technologies including LMS
Minimum 3 years experience administering Cornerstone LMS is strongly preferred as well as mobile enabled learning technologies and gamification
Experience developing and implementing learning solutions in a retail environment
LI-MPCS-CJN1
Bachelor's degree in Learning Technology, Instructional Design, Education, Business, or related field
Minimum HS Diploma

Manager of Learning & Development Resume Examples & Samples

Draw on internal and external resources to ensure the design and delivery of high quality programs, materials, and other learning and development resources and activities. These may include e-learning, self-paced, ILT and other facilitated learning activities
Proactively use technology, industry best practices, external and internal networking, and alternative learning methods to evolve learning and development activities, methods, and tools
Manage training operations including planning, budgeting, communications, and administration
Evolve training assessment and evaluation methods to measure individual success and program effectiveness, and to continuously improve resources
Collaborate with other L&D teams at MathWorks to evolve and align activities
A bachelor's degree and 7 years of professional work experience is required. 2 years management experience is required
Substantial experience within an HR organization, with 2+ years direct management experience. Preferably in an international, multi-location, high-tech company
Knowledge and abilities in the principles and practices of adult learning, training design, people management, change management, and process improvement
Excellent communication and interpersonal skills, including influencing and relationship-building across functions, as well as delivering presentations and facilitating meetings
Strong analytical and creative problem-solving abilities
Ability to thrive in a highly collaborative and team-oriented environment
Able to see the big picture and work on strategy while being hands on with the day-to-day function
Comfortable delivering training to a variety of audiences. On-line and distance delivery experience using collaboration tools such as Skype is a plus
Computer skills in MS Office and SharePoint
Experience using e-learning, content development, and LMS tools

Amzl Aces Learning Development Senior Program Manager Resume Examples & Samples

Responsible for needs analysis, end-to-end design, development, implementation and sustainment plan of programs with the goal to develop knowledge and build skills across AMZL in Process Improvement, Kaizen, Lean Six Sigma methodologies as appropriate
Develop facilitator guides, participant guides, and training content to support the learning opportunities within operations for continuous Improvement, and leader development. Ensure learning materials are effective, current and relevant
Leverage working knowledge of Lean Six Sigma to support improvement activity and workshops through consulting, coaching, training and facilitation as required
Collaborate and communicate with other global ACES leaders on best practices, internal and external benchmarking, talent development, programs of study and knowledge sharing
Program administration skills – this includes organization, managing details, keeping multiple tasks/projects on track, using time well, and doing whatever it takes to deliver reliable results
Continually evaluate learning solutions not only for quality and business impact, but scalability. Conduct post-learning evaluations to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both compliance and quality
A Master's degree in in a related discipline
8+ years’ experience in project management and facilitation of process improvement initiatives across business operations and technology
5+ years’ experience in instructional design and delivery including delivery to executives, managers, and associates in Lean and Six Sigma methodologies
Demonstrated working knowledge of Lean Six Sigma principles, rules, systems and tools with experience supporting improvement activity and workshops through consulting, coaching, training and facilitation as required in a highly customer centric environment
Travel up to 25%
Experience working in global organizations
Master Black Belt Certification

Learning & Development Talent Manager Resume Examples & Samples

Partners with business and functional leaders and subject matter experts (SMEs) to understand client and business needs as they pertain to Talent strategies, policies, programs, and services; also builds proactive relationships to foster growth of associates to meet the needs of clients
Provides counsel and strategy on learning interventions to meet business gaps and recommends approach; gains approval from business leadership prior to beginning a project charger; initiates project charter and consults with leadership to determine project resourcing; secures and creates relationships with SMEs in partnership with Business Sponsors
Communicates overall business objective/impact to leadership team and oversees efforts of program during the design, development, implementation, and evaluation phases and oversees total budget for the function
Collaborates with project team to create a change management and communication strategy for learning design and delivery
Counsels and advises business leaders to ensure alignment, integration, and effectiveness of program strategies; manages the relationship with business leaders, at the strategy level, to ensure ongoing achievement of goals and objectives
Assesses and monitors the effectiveness of talent development solutions and communicates results. Advocates for change of strategies to meet shifting talent and business needs
Initiates and oversees maintenance of Talent Development programs for Service Operations
Proven ability in collaborating with business and functional leaders in the creation and achievement of people strategies; the ability to communicate effectively with different levels of management and influence multiple stakeholder groups
Proven ability to work effectively with business sponsors to gain necessary resources and support in a highly matrixed organizational structure
Superior knowledge of the analysis, design, development, delivery, and evaluation of learning programs
Strong knowledge and proficiency in managing technology-based learning tools and resources including Learning Management Systems, Virtual Classroom Tools, Online Authoring Tools, Assessment/Survey Tools, Simulation Software, Embedded Help Tools, and Online Courseware
Strong knowledge of business models, budget forecasting and oversight, financial management practices/applications, and planning, particularly in for-profit organizations
Knowledge of implementation and team structures/roles; learning program evaluation and cost metrics/methodologies; industry-standard quality methodologies
Change management models, frameworks, and processes
Proficiency in working cross-culturally (especially with India)
Effective consulting, interpersonal, relationship and influence skills, especially at the leader level
ASTD
PMP
6+ years experience in applied Consulting/Operations, Learning & Development, Outsourcing, Talent Management or in Human Resources
Project and Resource Management experience, 5+ years at a managerial level
Ability to manage large projects through others across multiple locations and globally with demonstrated expertise at thoughtful allocation of people, budgets, and other resources
Consulting experience using highly developed interpersonal, influence, and relationship skills
Substantial experience in a for-profit industry, preferably a significant portion in an operations, or learning and development, environment
International operations experience desired, specifically in support of large-scale implementations globally and/or the establishment of overseas operations
Experience in a service-oriented industry
Experience in a highly-matrixed organization

Manager Immunology Sales Learning & Development Resume Examples & Samples

Content Development, Adaptation, and Delivery
Clinical & Marketplace Expertise
A minimum of three (3) years of experience in professional Pharmaceutical or Biotech sales is preferred
Sales experience in the Immunology therapeutic area is preferred
Management Development Program enrollment and/or completion is preferred
This position is based in Horsham, Pennsylvania and may require up to 30% travel including night and/or weekends in support of the business
Collaborate effectively with others to identify synergies, leverage resources, and achieve goals
A basic understanding of technological resources such as MS Outlook, PP, Excel and iPad is required.Sales Training

Project Manager, IT Learning & Development Resume Examples & Samples

Lead projects tasked with developing, delivering, and supporting learning and development solutions
Manage project development activities, provide tactical direction and offer technical guidance
Develop and maintain project plans for multiple initiatives and help ensure that project activities are completed within desired timelines and budgets
Identify potential problem areas and introduce innovative solutions to improve customer experience with technology
Organize and control team activities, manage personnel assignments, and maintain a balanced resource plan
Serve as liaison to ITS and engaged contractors and vendors
Minimum six years of overall corporate experience, including positions with implementation and integration of new technologies in a learning and development context, preferably within a professional services firm or similar environment
Bachelor’s degree from an accredited college or university; Master’s degree from an accredited college or university is preferred
Experience with Saba LMS, Saba Meeting, QuestionMark Perception, and Metrics That Matter; additional experience with other enterprise learning systems preferred
Strong Project management experience and continuing education in the areas of project management; IT concepts and management training, Six Sigma preferred
Experience with Oracle Cloud or PeopleSoft preferred

Manager, Field Learning & Development Resume Examples & Samples

Assess training needs for all levels of the field organization
Support creation and customization of field learning solutions to build field employee skills / competencies
Execute the implementation, communication and sustainability plan for the field L&D programs
Deliver and facilitate field offerings using appropriate methodology (instructor led, discussion facilitation, virtual platforms, blended learnings etc.)
Evaluate the effectiveness of field curriculum and training offerings and adjusts as needed
Create sustainability plans for content delivered to field audience including global audiences
Manage field learning and development budget and spend for specific responsibilities
Has successfully managed delivery of learning programs across a multi-cultural organization
Can operate in a highly dynamic, matrixed environment with multiple competing priorities
Understands and uses relationships to drive effective collaboration with peers and stakeholders
Demonstrated ability to establish courses of action for self and others to ensure work is completed efficiently and in a timely manner
Has effectively tracked, monitored and managed expenditures against budget
Can create system of implementation that converts strategies into tangible operating results and ensures optimum utilization of all available resources
Demonstrated curiosity and ability to deliver with speed, quality and continuous iteration to drive innovation
Bi-lingual: Fluent in both English and Spanish

Learning & Organizational Development Manager Resume Examples & Samples

Design, develop, and implement strategic learning and organizational development business solutions for client groups across USC Auxiliary Services
Drive cultural change by educating employees to support the USC Auxiliary Services mission and values in order to drive business profitability and growth
Be a valued consultant, master presenter and facilitator utilizing multiple delivery methods (instructor-led, eLearning, and virtual training)
Develop or lead the development of training materials including: manuals, facilitator scripts, participant guides, and other related documentation
Measure the effectiveness of Learning and Organizational Development programs, systems, tools, and procedures
Lead and develop a team of learning and organizational development specialists
Conduct training needs assessment, using formal surveys and input from faculty or staff, to tailor training to instructor objectives or to set future training topics
Research and identify new topics to be covered in training sessions. Communicates training needs to management
Create and distribute project reports. Makes projections and recommendations. Composes a variety of training related correspondence, summaries, etc
Select and develop training methods such as individual coaching, group instruction, demonstrations, blended learning, meetings and/or workshops
Develop and lead high-potential employee program
Build out and lead career pathing and career development program
Provide consulting and project management services to different business units and client groups. Consulting services consist of
Support individuals through the development and execution of Individual Development Plans
Serve as a primary facilitator for current leadership content
Develop/customize key presentations and curriculum
Work with on-site managers, staff, and supervisors to deliver programs that drive desired behaviors and results
Minimum of 5+ years of experience developing and leading learning and organizational development initiatives
Four-year college degree in training / organizational development or related field or comparable work experience. Masters degree a plus
Previous experience designing, developing and delivering impactful business solutions and programs
Proven leadership experience with direct reports
Strategic thinker, able to balance specific communications needs with broader USC Auxiliary Services messages
Strong interpersonal skills; comfortable working with employees at all levels and experience providing recommendations to senior leaders
Self-starter, able to determine and drive appropriate communications approaches with limited direction
Strong work ethic, professionalism, business judgment and keen attention to detail
Advanced skills in Microsoft Office suite, rapid authoring applications, LMS administration a plus
Benefits: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit benefits.usc.edu
Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network

Project Manager, Audit Learning & Development Resume Examples & Samples

Leads the planning, execution, monitoring and controlling, and closing of courses and programs
Utilize the project management process to plan, track, manage, and close projects; collaborate with project team members including stakeholders, developers, portfolio managers, and oversee deployment specialists throughout the project life cycle
Creates the project budget, communication plan, and project specific infrastructure in collaboration with team members
Oversee all aspects of the learner experience including learner compliance, registration, materials duplication, measurement strategy, instructor coordination, communication strategy, and all associated session logistics, including on-site deployment
Direct the deployment team including Deployment Specialists, and other internal partners such as Learning Operations, Events & Meetings, and the HR technology learning services group to successfully deliver learning events
Minimum five years of experience in learning, education or Human Resources; preferably within a Learning & Development
Strong project management skills and the ability to lead and manage others through industry changes
Demonstrated ability to influence others as well as excellent relationship management skills
Strong creative problem solving skills, negotiation, influencing and collaboration skills as well as a demonstrated track record working effectively in a matrix, non-hierarchical environment
Ability to travel up to twenty-five percent

APG Learning & Development Project Manager Resume Examples & Samples

Provide guidance on instructional design and course content structure
Review materials to ensure instructional design integrity and consistency across curricula
Administrate the publication, recertification and expiration of material on the LMS
Maintain content organization (hierarchy, tagging, navigation, search)
Establish reporting at enterprise, manager and student level to track usage
Monitor the effectiveness of learning content
BSc/BA/BEd and demonstrable instructional design/learning design experience
Experience developing creative eLearning solutions
Experience working with an Learning Management System, (preferably SuccessFactors)
Strong team player, experience working in virtual global team
Able to navigate through ambiguity; flexible and adaptable to change
Experience in evaluating, measuring, collecting, and tracking training effectiveness data and performance metrics for the purpose of continuous improvement, curriculum modification/validation, and facilitator development
Project/Stakeholder Management Experience would be advantageous

Manager of Learning & Development Resume Examples & Samples

1) Understand and exhibit the Lilly Pulitzer Creed, Core Values and Core Leadership Qualities
A. Understand and exhibit the Lilly Pulitzer® Creed and Core Values. The company has been founded on the principles of The Company Creed and the organization will be built with individuals who are committed to upholding the Creed
B. The Core Values are guiding principles for how we conduct ourselves as individuals and as an organization. The core values complement and supplement the Company Creed
C. The Core Leadership Qualities are supplements and extensions to The Company Creed and the Core Values. They are targeted primarily towards colleges who lead teams and are guides for leadership development at all levels
D. The Manager of Learning and Development must be an exemplary role model of the Core Values and the Core Leadership Qualities
2) Collaborate with the Director of Talent Development to create the overall strategic vision, goals and curriculum for learning and development that are in the appropriate context of the company’s overall strategy, growth objectives, and market positioning
3) Lead the effective development coordination and presentation of training and development programs for all employees. This includes assessing company-wide developmental needs to drive training initiatives and identifying and arranging appropriate training solutions for employees. This consists of but is not limited to
A. Identifying and defining learning and development needs at all levels
B. Establishing the development curriculum
C. Designing, creating and updating learning and development programs including: orientation, leadership development, management 101, diversity, harassment, professionalism, interviewing, etc
D. Presenting and developing training materials in a variety of media
E. Partnering with the Talent Development team and subject matter experts to provide input for course content
F. Identifying and collaborating with qualified external instructional material and design consultants and vendors as appropriate
G. Providing train-the-trainer support as necessary
H. Managing implementation of training programs and update/adjust to improve business results
I. Employing ongoing analysis and review of the effectiveness of learning programs
J. Collaborating with colleagues to form relationships in order to analyze performance gaps, identify specific needs, and present recommendations of solution
The Manager of Learning and Development needs advanced knowledge and application of training, development, facilitation, and performance improvement techniques and resources
The Manager of Learning and Development needs to have strong knowledge of adult learning theories and practices
The Manager of Learning and Development needs a broad understanding of the company’s organization and operations in order to successfully develop and deliver key trainings and learnings that will facilitate advancement. The key initiatives and programs deployed must improve the overall knowledge and skill sets that will contribute to the profitable growth of the company
The Manager of Learning and Development requires the ability to work effectively with a broad range of colleagues
The Manager of Learning and Development will need to be superior in their writing, editing and presentation skills. They must have strong organizational skills as well
The Manager of Learning and Development needs a personal passion for training and educating people. They must be inquisitive, relatable, enthusiastic, positive, agile and have an entrepreneurial disposition
The Manager of Learning and Development must embody the Core Values and Core Leadership Qualities of Lilly Pulitzer®
A four year college degree is required preferably in Business, HR/Adult Learning, Education, Communications, Psychology or Organizational Psychology
A minimum of seven years of prior experience in the learning and development field are required
Experience in the apparel or retail industries, or a similar fast-paced, consumer-facing industry, is helpful
Experience in classroom facilitation experience is preferred
Knowledge of a learning management system implementation and administration is desired

Learning & Development & OD Manager Resume Examples & Samples

Assist HR Manager in developing learning strategies, core curriculum, designing learning system, refining learning SOPs, and other related activities
Supervise the performance management system with a focus on both current high performance and longer term potential in the business
Manage several projects simultaneously
Attend evening meetings/conference, live meeting, teleconference, etc
Training and development programs conducted at out of town

Senior Manager th Street Learning & Development Resume Examples & Samples

59TH Street Learning and Development- Set direction for future success
Collaborate with stakeholders to identify future state and gaps in current programs
Develop time and action plan with success factors and create measurement tools
Manage Executive Onboarding process in partnership with Senior Leadership
Individual Executive coaching to support skill development
4 Year College Degree
Completion of Executive Development Program a plus
Mastery in Microsoft Word, Excel, PowerPoint
Ability to multitask through planning and execution

Learning & Talent Development Accenture Technology Business Solutions Manager Advanced & Emerging Technologies Resume Examples & Samples

Minimum ten years’ experience in the learning space
Minimum five years’ experience with capability development for technology
Experience in learning, collaboration, and knowledge management
Experience presenting to senior leadership
Technology experience preferred
Experience in project and program management
Understanding of instructional design principles
Capability assessment or needs assessment experience
Understanding of basic financial principles, performance measures, and benchmarking
Experience supervising globally dispersed and/or shared service employees
Experience managing customer service level requirements

Manager Canadian Banking Learning & Development Resume Examples & Samples

Deliver on short and long term learning initiatives in support of business unit’s objectives as directed by the Senior Relationship Manager, Learning by
Maintaining a solid understanding of the business unit and their annual objectives/strategies
Providing learning support to Senior Relationship Manager Learning to execute on the business unit’s learning priorities
Assisting with program design planning and the creation of execution plans /timelines
Developing and delivering learning programs, tools and resources to meet business unit needs
Liaising with the Senior Manager Learning Programs to raise any challenges/needs/concerns that should be discussed with Global Performance & Learning, CB HR Relationship Managers, Shared Services and other internal partners to facilitate discussions to ensure effective resolution
Providing assessment of vendor-developed solutions including management of vendor delivery
Maintaining a strong knowledge of external best practices and trends around learning and making recommendations to evolve existing programs and/or develop new ones
Proactively providing information/updates on training programs and learning solutions which may be relevant for them (or the business) to know either now or in the near future
Ensuring all knowledge associated with learning, development, practice management and performance consulting is up-to-date and lines of communication are open with Manager, colleagues, and partners
Preparing regular program reports and updates as required
Working with internal learning partners and other internal partners to ensure seamless delivery of initiatives
Build, expand and maintain relationships and networks with internal Learning professionals and external networks to continually improve upon the effectiveness of training by
Actively participating in meetings with CB HR RMs, CB Learning & Development, Global Learning & Development, Shared Services and other internal partners/stakeholders
Openly sharing best practices and identify opportunities to work effectively across business lines
Working collaboratively with colleagues within CB HR and other internal partner groups
Maximizing the resources of Shared Services and the Global Learning Office, where appropriate
Developing and maintain relationships with external vendors
Maintain an awareness of emerging trends and best practices in Learning by
Liaising with learning peers, both within and outside of Scotiabank to ensure knowledge remains current
Actively participating in L&D team meetings and other partner meetings as appropriate
Sharing information with peers within Scotiabank’s learning community, when appropriate
Capitalizing on resources which lend to increased knowledge of trends and best practices in training & development
Support Learning measurement and evaluation by
Preparing learning metrics to assess cost and effectiveness
Implement and maintain evaluation tools
Preparing business line reporting – dashboards, as appropriate
Strong communication skills to articulate the impact of learning on business plan (both verbally and through written documents / proposals)
Strong diagnostic skills followed by good ability to evaluate options/alternatives and develop solutions/recommendations for solutions to complex and multi-dimensional problems/issues
Solid negotiation and strategic influencing skills to work with executives through to line management, head office support groups and vendors
Strong project management skills and effective execution skills to ensure successful delivery/implementation of learning initiatives and programs
Strong team focus to work closely with the business lines, LPC team and global learning community
Strong leadership and people management skills to motivate and coach direct report(s) to continually develop and maintain a high performance team (this position has direct reports)
Superior prioritization and time management skills

Global KYC Learning & Development Execution Manager Resume Examples & Samples

Responsible for a consolidated team of full time Trainers who support the Global KYC organizations training needs
Ensure global standards are met for all training programs and curriculum
Responsible for ensuring resources are available to meet business training needs - in quantity, quality and knowledge according to best practice and/or standard capacity/resource guidelines; this includes not only allocation of efficient use of full time trainers, but also the non-dedicated (SMEs) mentors and QC Analysts
Partner with Global KYC team leads to develop refresher training for enhanced learning experience due to new launches/change management
Monitor and evaluate the business trainer performance, specifically the standards and quality of delivery; ensuring certification levels are met and provide ongoing coaching and development of the trainers continuously innovate in terms of training delivery on interactive multi-channels
Provide relevant business training metrics and reporting to management
Assist in the approval of training material internal to the organization and for identified external stakeholders, such as our business customers
Deploy a wide variety of training methods
In partnership with regional team, evaluate the effectiveness of specific programs - the desired learning outcomes and provide feedback
Manage effective administration of classes and sustain cost effective delivery
Ensure timely pre and post evaluation of the learner's experiences
Bachelor’s degree in Education, Management, Communication, or Related field
MBA or ATD, SHRM certification preferred
At least 6 years of experience in training
2 years previous management experience
Exceptional interpersonal, communication, consensus building, influencing skills; ability to influence peers, superiors and subordinates
Fluency in writing/reading/speaking English and Spanish with the ability to translate written documents with a high degree of accuracy both in terms of grammar and content a plus
Knowledgeable of the laws applicable to money laundering, including the Bank Secrecy Act, The USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements and Global KYC Standards a plus
Ability to promote positive work relationships with all departments; be the change agent, adapt to change quickly
Strong written and presentation skills
Ability to plan, multi-task and manage time effectively
Strong understanding of learning theories and fundamentals
Ability to analyze and evaluate the performance of learners and the impact on the curriculum
Provide value added feedback to improve trainer effectiveness
Proficient as a trainer and facilitator; competence with learning principles
Ability to design and review a material
Use of E-Learning, LMS software and tools, familiarity with current training technologies
Proficient in Microsoft Office: PowerPoint, Excel, Word

Senior Manager Sales Learning & Development Resume Examples & Samples

Partner with the Sr. Director Sales Learning and Development and the Director of Sales Learning and Development to understand the division’s strategic and Sales/Marketing goals and how they align to the department’s key result areas
Require a focus on organizational astuteness to influence change and division effectiveness through building strong relationships and collaboration
Be responsible for the field sales coaches in his/her business and work with them to extend the impact Sales Learning and Development has on the behaviors of the field sales organization
Minimum of 3- 5 years’ experience in medical sales to senior level management to include C-level negotiations
Strategic Selling, Negotiations and Sales Process/Sales Methodology experience with both disposables and capital equipment devices a plus. As is prior training or teaching experience
Learning design expertise. Adept at forecasting and managing expense budgets, and project management expertise in a sales environment
Experience leading change initiatives
3- 5 years’ sales experience within the medical products industry, preferably in medical disposables and capital equipment
2-3 years’ sales training or learning and development experience a plus

Program Manager / UHN Learning & Development Resume Examples & Samples

Coordinates planning and development of learning programs from new hire training and ongoing learning initiatives
As assigned, may take the lead on launch of some large scale learning programs, and coordinate cross-functional and / or cross-segment teams throughout implementation process
Assists SMEs through the learning program development cycle
Project manages logistics for learning program roll outs
May facilitate TTT sessions as part of program launches
Serves as a key resource to develop innovative solutions in developing and launching learning programs
Ensures projects are completed on time and in scope
Coordinates vendor and service providers to define project scope and performance expectations
Collaborates with instructional designers and other program managers working on common design-related goal / projects
Recognizes and proactively addresses learning program issues and obstacles
Ability to successfully juggle many tasks simultaneously
Collaborate with consultants or contractors as direct reports as necessary for implementing certain development, planning and design activities
Participates in defining processes and standards for learning program management
Builds collaborative partnerships with peers, others in L&D and with business partners
Anticipates customer needs and proactively develops solutions to meet them
Creates strategic learning roadmaps for projects and integrates program evaluation and metrics into project plan
Uses current trends and research to continually develop and improve learning and development programs
3+ years of experience in program management, to include engaging, effective learning programs using current learning trends and successful strategies while applying a systematic approach to learning project and program development
Demonstrated expertise in project management in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques
Proficient computer skills including use of MS Office, PowerPoint, SharePoint and Excel
Knowledge of principles of adult learning and needs assessment techniques
MS Project
Experience launching video as part of a learning program solution
Experience in program management for corporate universities
Experience and knowledge of the healthcare insurance industry and provider services (hospital / Physician Groups)
Internal candidate from within UnitedHealthcare Networks with strong knowledge of contracting strategies and processes
Knowledge of principles of adult learning and needs assessment technique and experience with program management for corporate universities

Organizational Development Learning Business Manager Resume Examples & Samples

Collaborate with other Business Managers to proactively advise clients on holistic end to end solutions and prioritize work of shared resources to ensure the delivery of all Rogers learning programs within scope, on time and within budget
Proactively consult with our customers and L&E partners on new performance improvement opportunities, operational impacts, and the creation of processes, tools and templates that will inform go forward decisions and future learning solutions
Contribute to the development and execution of communication and marketing plans and content to promote the rollout of learning solutions
Represent learning and participate in the business operations review process and meetings
Conduct regular channel visits to build business acumen, support channels and ensure Rogers training standards are maintained
Lead training needs analysis exercises and discussions to ensure that clients receive all appropriate training program updates
Lead regular business strategy overview sessions with L&E to drive awareness of business priorities, revenue impacting product launches and major initiatives
Stay abreast of training and development research
Post-secondary education in Adult Learning Education, Performance Consulting, or Human Perform Improvement certificate and/or equivalent work experience required
Business knowledge and experience working with CBU required
Minimum 5 years of experience in consulting with a strong foundation in performance consulting and learning theory
Robust telecommunications industry and products acumen (i.e. Wireless, Internet, etc.) an asset
Strong relationship and negotiation skills, with a demonstrated ability to lead and influence through formal and informal networks
Experience in collaborating with senior executives/leaders
Ability to transform operational requirements into innovative training solutions
Proficiency in Microsoft Office applications with a high degree of skill in PowerPoint and Excel
High energy, strong work ethic, positive attitude and ability to work hard play hard

Learning & Development Programme Manager Resume Examples & Samples

Partnering with the Global Programme managers to get learning initiatives successfully delivered in EMEA
Planning and working with L&D consultants and Global Programme Managers to understand the work required and build successful capacity planning
Assess effectiveness of training, produce insights for L&D team and help communicate these outcomes to the business and our partners
Manage the relationship with our external administration partner to ensure work is allocated effectively based on capacity and priority
Own the EMEA L&D communication strategy
Collaboratively work across different types of vendors and internal partners to ensure L&D is being delivered effectively at scale
Interpret and use data to drive decision making
An ability to create and streamline processes and organise resources in a logical way
Strong communication skills are required as this person will be the key link with many different partners both internally and with vendors
Good influencing skills are required as this person will need to influence a range of teams and stakeholders
Candidates should ideally possess a qualification in project or programme management and have a passion for and experience in L&D or OD, Bachelors Degree is preferred
8 + years Program/Project Management in a Learning and Development capacity
Experience in Human Resources Program Management preferred
Experience in Technology industry or startup advantageous

Learning & Development Apprentice Manager Resume Examples & Samples

Manage the overall delivery of the apprenticeship programs to ensure timely completion of all learners, you will be responsible for the quality of the apprenticeship provision in terms of success, retention and progression and for the development and extension of the apprenticeship programs across our UK network
You will be responsible for setting up and delivering apprenticeship programs across all relevant Amazon sites ensuring they meet government priorities as well as our internal targets
You will act as the main account holder for Amazon’s Digital Account monitoring and reporting financial data to Senior Management/Funding Business Analyst
Manage the LMS platform
Work with the PR manager to build relationships with local schools and colleges to increase awareness and promote Amazon’s apprenticeship program
Work in partnership with our preferred providers to design, create and implement the apprenticeship programs’ eligibility standards, interview and assessment strategy, plan and processes
Be an active and influential member representing and promoting Amazon’s needs on relevant Trailblazer groups
Lead on the provider tender, application and selection process including liaising with key stakeholders such as legal, operations, HR, procurement and relevant independent governmental organizations to ensure the process is legally and morally compliant
Promote brand usage on all learning, training and assessment material
Create and own the stakeholder communication strategy and plan to ensure all those involved in the successful delivery of Amazon’s apprenticeship program are fully informed and supportive of the program’s main aims and goals
Liaison with local authorities and organizations, such local governmental employability officers, young people support groups, The Jobcentre and local colleges and community development trusts to promote apprenticeship opportunities within Amazon.com
Provide line management support and leadership to the individual apprenticeship program managers
Ensure all internal stakeholders are informed of changes/amendments to relevant funding, legislative and regulatory policies, frameworks and procedures
Work with training providers and subject matter experts to design, create and maintain training and learning material bespoke to Amazon
Compile routine progress reports and report on key metrics and data
Liaison and act as the main focal point for all apprenticeship providers
Design and execute the apprenticeship onboarding program to both large and small cohorts of apprentices
Continually evaluate solutions for quality, business impact, scalability and sustainability. Conduct post-learning evaluation to understand successes and improvement opportunities for the designed solution while establishing methods for ensuring both compliance and quality
Educate managers and mentors on their role in supporting and developing apprentices as an essential part of their jobs
Hire apprenticeship managers as the requirement for apprenticeship grows
Travel to fulfillment centers 30-50% of time to confirm quality of delivery, advice and brief managers and support those associates on apprenticeship programs
Act as the apprentices champion ensuring, where possible, barriers to success and completion are removed
Possess problem solving and analytical capability; experience of managing ambiguity and analyzing metrics to find root causes and develop short, medium and long-term plans
Have a proven hands-on attitude, be flexible and adaptable, demonstrate the ability to motivate and influence others, possess strong change management, negotiation and influencing skills and have intellectual curiosity; bring valuable insight into the team/business
Have significant Learning experience ideally within a high volume, fast paced and customer focused environment
Degree level qualification from an accredited university in a related discipline (HR, Learning Education or Training etc.)
Post graduate qualification e.g CIPD, Learning or equivalent
Experience managing apprenticeship programs from including development and evaluation
Learning management experience within a distribution, manufacturing, production or similar industry environment
Significant experience of effective stakeholder and partnership working
Knowledge of the training cycle: design, delivery, and evaluation
Excellent planning and project management capabilities
Strong communication (verbal and written) and relationship management skills
Applied knowledge of measurement, statistics and program evaluation
Good understanding of MS Office tools (Outlook, Excel) and HR and Learning information systems would be advantageous

Learning & Development Delivery Manager Resume Examples & Samples

Handle key strategic and day-to-day operational responsibilities pertaining to the planning and execution of the Monthly Training Calendar for the region
Continually improve effectiveness and operational efficiency of the programs
Ensure positive learning experience for undergraduate and graduate school candidates
Monitor and report on program effectiveness based on continual monitoring
Work with the Sr. Director to facilitate/support communication
Minimum 15 years of experience in enterprise-wide programs and projects related to Learning and Development, Campus Recruiting and/or Human Capital Management
Strong background in project management and strong communication skills to coordinate and motivate the learners and internal and external Trainers
Relies on extensive experience and judgment to plan and accomplish goals
Significant experience working with leaders on organizational and leadership matters

Senior Manager, Sales Learning & Development Resume Examples & Samples

Partner with the Sr. Director Learning & Development and the Director of Learning & Development to understand the division’s strategic and Sales/Marketing goals and how they align to the department’s key result areas
Be responsible for the field sales trainers in his/her business and work with them to extend the impact Learning & Development has on the field organization
Supports Driving Results and Division’s Business Performance
Excellent communication, influencing and organizational skills
Experience working with all levels of an organization
5 years’ sales experience within the medical products industry, preferably in medical disposables and capital equipment
Sales Training experience a plus. Demonstrated success coaching and supporting new trainees. SalesForce. Strategic Selling, Negotiations and Spin experience with both disposables and capital equipment devices a plus
Minimum of 3- 5 years’ experience in medical sales to senior level management to include C-level negotiations. Strategic Selling, Negotiations and Sales Process/Sales Methodology experience with both disposables and capital equipment devices a plus. As is prior training or teaching experience

Learning & Development Instructional Design Manager Resume Examples & Samples

Independently plan and manage a variety of business-focused instructional design projects aimed at leadership and professional skills development at all levels of the organization
Conduct collaborative and business-focused needs assessments to define the learning and performance objectives that will drive organizational results, linking program development recommendations to organizational goals, strategies and capabilities
Design multi-modal learning & development solutions, inclusive of both formal and informal learning activities, that produce measurable performance impact. Develop end-to-end learning & development program materials for a variety of programs (classroom, eLearning and on-the-job)
Create and implement business-focused methods to measure the results of L&D Solutions
Conduct milestone meetings and communicate project progress to all stakeholders, ensuring buy-in
Facilitate pilot programs and other priority professional / leadership development workshops as needed, consistently modeling adult learning best practices for other facilitators
Contribute to the development of other learning & development resources, including hands-on support of facilitator certification efforts through demonstration, role modeling and feedback
Guide continuous improvement efforts for existing L&D Programs and manage program maintenance
Serve as a resource and subject matter expert for talent development research, trends and best practices as they relate to the business, industry and competitive climate
Actively participate in L&D business planning and provide compelling input on the prioritization of talent development solutions based on organizational needs
Hands-on professional with at least 5 years of instructional design, facilitation and/or leadership development experience, ideally at the management level. Some experience with Instructional Systems Design is a must
Well-versed in Learning & Development best practices, research and trends
Project management skills and strong attention to detail
Proven ability to consistently role model facilitation best practices for others
Performance consulting capabilities, coupled with strong influence, collaboration and problem solving skills
Superior computer skills, including proficiency in Microsoft Office
Experience with developing strategies to support, develop and engage a diverse workforce and to develop high potential talent
Strong organizational and time/priority management skills with a sense of urgency in exceeding company goals and objectives
The following are preferred: experience in hospitality, retail, entertainment or other consumer-driven service business; operational experience; L&D certifications; Master’s in Instructional Design

Manager, HR-learning & Development Resume Examples & Samples

Partner with the US business leaders, HRBPs, and stakeholders to build a learning strategy to support key organizational and talent imperatives within US
Design, plan, and implement learning programs in alignment with the Ownerversity learning philosophy. The programs range from professional and leadership skills, onboarding programs, as well as job-specific skills
Design, deliver, manage and evaluate learning and development solutions in line with Business Strategy. Own the needs analysis, delivery schedule and core training requirements
Lead and build out our partner ecosystem in US as needed to accomplish the organizational and talent imperatives
Lead/participate in the annual rituals and routines as needed to integrate learning, performance, and MBOs for US
Manage budgets and KPIs allocated within the US zone
Demonstrate value and progress by defining and measuring KPIs in alignment with the learning functions MBOs
Bring contemporary learning strategy to accomplish the ambitious learning goals
Deploy and evaluate learning established and distributed by the learning services COE as well as various global academies
3-5 years of experience in a similar role (preferably supporting a global function (or) zone)
Savvy with instructional design principles like Bloom’s taxonomy, Gagne’s, as well as thorough in contemporary tools used in knowledge management and marketing
Experience and/or ability to manage and lead relationships with external suppliers
Excellent communication skills, with the interpersonal skills to interact and influence at all levels
Passion for developing people and drive to achieve success
Minimum Bachelor Degree (B.A, B.S. or above)
Experience working in a global or multi-national environment
Willingness to travel if required for business purposes
Advanced Excel skills, overall Microsoft Office skills and Adobe Creative Suite
Experience designing and delivering training programs across multiple audiences, functions and countries/nationalities preferred
Language skills: native or fluent in English

Learning & Development Operations Manager Resume Examples & Samples

Minimum of 5 years of experience in global learning & development operations
Minimum of 3 years working in professional services environment
Ambitious self-starter with a needs and solutions based orientation and elevated ability to execute globally
Highly analytical mind-set
Highly competent using Microsoft Excel and PowerPoint
Financial acumen; a financial qualification would be advantageous but is not a specific requirement
Ability to develop and interpret financial and other complex data
Negotiation and contracting within budget
Excellent interpersonal, communication and facilitation skills; ability to interact with people at all levels
Ability to lead a high performing team
Experience implementing L&D policies globally
Ability to communicate effectively with senior management and leadership regarding operational matters
Ability to operationalize and execute on Learning Plans
Track compliance records in LMS and report
Ability to accommodate up to 10% business travel

Manager, Sales Learning & Development Resume Examples & Samples

Develop and maintain a consultative relationship with key stakeholders to identify curriculum requirements
Manage, support & develop a team of Instructional Designers with the following
Two to four years experience managing a training or curriculum team
Experience applying a systematic instructional design approach to the creation of learning programs
Three to five years experience developing sales training for wireless technologies and devices preferred
Bachelors Degree. Instructional Design, Education, Business, Communication or equivalent work experience required

Manager, Professional Learning & Development Resume Examples & Samples

Facilitation of select Professional Development learning experiences and programs
Management of People & Development Generalist & business requests for one-off team intervention training, off-sites, special presentations and learning bursts
Learning portal administration & overall management of Professional Development program tracking, scheduling, reporting, attendance completion, booking of resources (learning suite, conference rooms, etc.)
New Professional Development content creation & program facilitation (non-Executive Level)
Support other ongoing L&D initiative roll-out, logistics and facilitation as needed (Leadership in the 21st Century, RL Values project, etc.)
Liaise with Employee Communications & ICA to maintain and update Learning & Development content and messaging on RL Today, and other marketing vehicles/ collateral creation (catalogs, posters, boards, one-pagers, etc.)
3-5 years’ experience in Human Resources,

Learning & Development Business Unit Manager Resume Examples & Samples

Support and execute the management of administrative and organizational matters related to Finance, HR, Vendor Management, Information Security, Real Estate, Technology and Operations including budget process
Understanding the financial process, review and analyze results, interpret data, look for trends and any inconsistencies, explain variances, create outlooks and work on budget planning and the charge out process
Support development and execute formal standards for senior management reports, and metrics
Partner with Citi Learning to understand and support 3rd party sourcing needs
Function as subject matter expert for end-to-end Citi Learning procurement processes from contracting, control processes, approvals, invoicing and payment
Support execution of special projects and initiatives to support both the Citi Learning and overall HR teams
Coordinate related projects and activities in this area with other support functions globally and in-Region
Preferred working experience with tracking actuals, finance modeling for team and budgeting
Strong interpersonal and communication (written and verbal) skills
Proficiency in Microsoft Excel (e.g., pivot tables, formulas) and PowerPoint
Project-oriented; ability to think critically, identify and prioritize issues, formulate solutions and deliver results in a time-sensitive manner
Attention to detail with emphasis on problem-solving and high-quality work product
Demonstrated ability to prioritize tasks and drive results
Broad understanding of accounting principles, accrual process and finance concepts
Demonstrated analytical skills including the ability to synthesize quantitative and qualitative data to draw conclusions and assist in decision making
Team player with ability to build effective working relationships, influence and collaborate across functions in a large matrix global environment

Learning & Talent Development Program Manager Resume Examples & Samples

Thought partnering with leaders on building an effective performance management system; driving the process and systems pieces
Systems Research & Design: On (potential) functionality of our LMS and HRIS (talent management features)
LMS Administration: Fully leveraging our LMS for event scheduling, tracking, reporting and for online learning resource repository
Learning Content Evaluation: Identifying and evaluating learning content (e-learning modules, formal courses, etc.) for relevancy and effectiveness
Project Management: Cat-herd projects involving lots of people and processes
Learning Event and Vendor Coordination: Tending to the practical aspects of space, contracts, calendaring, technology and materials
Recommendations: Making specific recommendations backed with strong analytics and “business case” thinking, and grounded in firm understanding of the business and team priorities
Communications: Well-constructed and compelling event, employee, vendor and report communications
Three to five years’ work experience in a Learning & Development/Talent Management capacity; preferably in an established (mid-size) tech company with a reputation for best-in-class learning and talent development practices
Tech-savvy orientation in systems research and administration
A fan club due to your ability to bring structure and simplicity to complex things
Familiarity with elegant, effective talent management systems and progressive learning practices
Undergrad/grad degree in I/O Psychology, Learning & Development or related studies
Track record of strong ability in both macro/micro: you see the big picture and think strategically, yet also know the pot of gold or grenade is often in fine print, and can zoom to that level of detail
Drive and ambition to grow with the organization. You’re going to excel in this role and be promoted to the next as soon as you and the org are ready
Experience working in a Bay Area Tech company (Only local candidates will be considered)

Learning Development & Talent Manager Resume Examples & Samples

Serve as a strategic partner to the GBS in Learning Development, Talent & Knowledge Management
Establish & maintain key stakeholder relationships & proactively provide learning development and knowledge management value
Develop & deliver to the learning development & talent strategy support the talent requirement for the centre
Determine learning development, talent & knowledge management priorities, goals, monitor & manage performance
Facilitate the development of learning curriculum, linking to core competencies & career progression of all job families in GBS
Development of graduate pipeline programs, internship program, high potential / leadership programs to support the talent needs of the GBS
Support the talent development of key talents
Ensure delivery of high quality learning development programs to the GBS
Identify & manage ongoing training requirements, manage the annual training calendar for the entire centre
Develop, create & provide training plans to appropriate teams
Develop in-house courses, reference guides, assessment tools & learning plans
Assess & engage external certified providers for specialize skill based certification programs
Consistently improve training process and quality by gathering feedback and monitoring effectiveness & participant performance
Facilitate training courses & source appropriate external training providers
Implement Virtual Training Administrator & regularly review the effective use of the self-services training tools & training database enhancement
Oversee Knowledge Management for the GBS including training reference library
Manage the internship and graduate programs, ensure the execution of designed curriculum and regularly monitor the quality & effectiveness of the pipeline programs
Liaise with Human Resources on learning development, talent & knowledge management initiatives
Partner with GBS as well as the centre LT to align training & development needs that help enhance skills (behavioural competencies) & knowledge development (Technical competencies) of the employees
Ensure cost effective & efficient delivery of training services and knowledge management by optimizing the use of technology & best practices. Lead & drive process improvement in the learning development space
Revamp & develop robust new hire induction & integration programs to help integrate high volume of external recruits into BP
Develop & conduct coaching session/focus group ensuring line managers carry out people management responsibilities in accordance with the organization's policies & applicable laws, including planning, assigning and directing work; appraising performance; rewarding & disciplining employees; addressing complaints and resolving problems
Build a culture of high performance & development by setting high expectations for staff, providing opportunities for development, personally providing feedback, coaching & rewarding high performance
Bachelor’s Degree in HR, business, education, or related field
8 to 10 years HR experience, with minimum of 6 year specialize skill in learning & development/talent programs, minimum of 3 years people management experience
Proven track record of learning and development experience in the shared services industry
Experience in curriculum development, facilitation of training programs and coaching in a corporate environment
Posses stakeholder management skills, excellent interpersonal and communication skills
Good computer literacy in Microsoft applications (Excel, Power point, Word), ability to navigate and use of software
Exposure to a multinational working environment
Experience in setting up of self services online training & development tools and building training database
Strong planning and project management skills

Learning Development & Talent Manager Resume Examples & Samples

Minimum 5 years of Instructional Design experience
Experience in Knowledge Management
Experience in organizational cultural transformation
Previous experience of designing pipeline programmes curriculum
Knowledge of SAP or HRMS system

Learning & Talent Development Design Manager Resume Examples & Samples

Engage in the business strategy – understand our business and identify how L&D solutions could help improve the performance of the business
Stakeholder engagement - partner with key stakeholders to put solutions in place that drive our business strategy
Deliver value– design programs and content to ensure they are highly relevant, and highly differentiated and contribute to building leadership capabilities
Manage cost– proactively design programs and content to budget and create efficiencies of scale wherever possible
Subject matter expertise – stay current on new learning and design practices and approaches
Quality and alignment – ensure all new learning content meets high employee experience standards, and is cohesive and connected across all levels of employees
Prioritization - Manage priorities and requests to ensure that what is being worked on is driving business strategy and is not about particular line managers building specific team skills
Continuous Improvement– constantly look for ways to improve and align new LTD products and services
HR Collaboration - work closely with Talent Engagement, Employee Relations, Talent Acquisition, and the HR Business Partners to achieve key leadership capability objectives

Asset Management Associate Learning & Development Project Manager Resume Examples & Samples

Provides end-to-end planning and execution of all aspects of training and development programs including instructor-led, virtual instructor-led
Includes managing nomination/participant lists, communications, training materials production (name tags, manuals, profile books, etc.), and sitting in on selected sessions
Includes logistics like room reservations, audio/visual, liaising with the conference center on requirements and catering
Adheres to global processes and procedures and ensures consistent client experience across all programs
Serves as administrative point of contact for individuals attending programs
Schedules internal speakers/subject matter experts and/or vendors and collects presentations for programs
Inputs and ensures the accuracy of data in the Learning Management System), and applicable Training Calendars
Helps to measure the success of programs by implementing our standard program measurement strategy: responsible for data collection including pre and post program evaluations, evaluation summaries, as well as monthly and quarterly scorecard reporting
Financial Management: processes invoices, tracks and forecasts program spending against budget on a monthly and quarterly basis
Maintains and organizes electronic files on share-drive to optimize ease of information sharing and retrieval
Produces metrics for management reporting, status reports and presentations using Excel, PowerPoint and Word
Proposes process improvements and enhancements
· BA or BS degree
· 4+ years of training coordinator, event planning or project management experience
Ability to effectively prioritize and manage multiple projects simultaneously, working with multiple L&D managers
Superior teamwork skills and willingness to seamlessly back-up team members on the fly
Strong project management skills with meticulous attention to detail and excellent organizational skills
Self motivated and ability to work independently to meet deadlines and produce quality results without frequent supervision
Demonstrates ownership for deliverables and remains flexible in fast paced environment with competing priorities
Ability to anticipate needs and/or problems that might arise and take steps to help resolve them
Ability to deal with ambiguity and uncertainty
Strong written and oral communication skills; strong interpersonal and relationship building skills
Comfortable speaking to large and small groups
Ability to manage stressful situations
Flexibility in work hours as required by training programs
Proficiency in Microsoft Office applications
Excel - proficiency with formulas (vlookup), pivot tables, filters, charts etc
Word - proficiency with mail merge, formatting and templates
PowerPoint - proficiency creating and editing presentations with graphics, tables, and charts
Driven, enthusiastic and positive “can-do” attitude
Familiarity with financial services industry a plus

Learning & Development Certification Program Manager Resume Examples & Samples

Be the liaison between the learning & development department and managers – establish expectations and goals, provide regular updates and reports, etc
Create and manage the Master Project Plan of the learning & development department
Select, hire and manage contractors / consultants on an as-needed basis, to establish a scalable organizational model
Maintain the integrity of the Certification Program, assimilating new material into the existing framework
Manage the update process – training content to be updated on a regular schedule, and RE-certification to be included in the Certification Program
Interface with Dealer Support to establish incentives tied to training achievements
Interface with Ingersoll Rand University to leverage soft skills training
Interface with IR Enterprise Learning Management System Team to ensure LMS standards and governance
Provide quality assurance check for all training materials – ensuring they are instructionally-sound and adhere to the IR guidelines
Develop content in collaboration with Subject Matter Experts (SMEs) to develop a sustainable learning and development program for Technical Training, Sales, Aftermarket, etc
Create captivating eLearning courses based on company initiatives
Collaborate with corporate LMS team to launch and manage Club Car specific programs
Adjust and redefine eLearning courses in response to voice of the customer feedback and changing company initiatives
Perform ongoing research that includes new cutting edge technology and techniques for blended learning environments
Experience designing eLearning content using specialized software
Experience using video and sound capturing hardware (video camera, etc.)
Advanced skills in video, image and sound editing using specialized software
Knowledge of or experience with administration of a Learning Management System
Ability to develop a learning project based on modern instructional design principles
Ability to assess learning gaps and design training solutions
General knowledge of electrical and mechanical components such as engines, powertrain, tools
Ability to professionally and technically communicate at the appropriate level of understanding both orally and in writing with associates and customers
5 plus years of experience in eLearning or equivalent training course creation
Travel should be less than 15%

Learning & Talent Development Manager Resume Examples & Samples

Amazon FC Experience
Experience delivering training/information to peers, hourly associates, and senior management
Experience coaching and delivering messages related to performance
Experience developing and implementing department goals and strategies based on broader organization goals
Experience interpreting data analytics
Proficiency in computer usage, email, MS Office Suite
Experience working with hourly employees, as well as exempt personnel
Ability to prioritize, manage and complete projects with tight deadlines
Desire to thrive in a dynamic, growing environment

Learning & Development Delivery Manager Resume Examples & Samples

Proven track record in designing and implementing training and training solutions across organisation
Management and Operation experience
Strong commercial acumen
Working with KPIs and budgets
Knowledge of PCS services
Previous experience in providing training programmes for customer support /call centre/ back office staff
Ability to operate an IT and telephone system
Qualified LLS/L3AET or higher

Manager, Corporate Learning & Development Resume Examples & Samples

Three to five years of corporate Learning & Development experience required, with at least two years of experience developing training for leadership competencies at the Director and above level
One to three years of supervisory experience strongly preferred
One to three years of project management experience preferred
Exhibit strong analytical skills in order to design, develop, and evaluate learning and performance support solutions that effectively address performance challenges
Proven ability to develop and train learning sessions aligned with Company initiatives, grounded in the business
Strong customer focus with ability to collaborate and influence internal partners
Experience developing and facilitating to Manager, Director and VP level associates focused on leadership competency development
Strong background in design of technical training programs
Experience leading and developing instructional designers and learning professionals
Highly proficient in PC skills, specifically Microsoft Office applications (Word, PowerPoint, Excel), with working knowledge of MS Project and Visio
Demonstrated ability to manage multiple projects of varying scope and complexity
Effective, dynamic, creative facilitation skills
Ability to interact with, tailor training (including pace, level, examples, etc.) to, and connect with audiences of all backgrounds and experience levels and ability to facilitate and guide group discussion to achieve a desired outcome

Learning & Development Field Manager Resume Examples & Samples

Knowledge of adult learning theory and application
Basic understanding of instructional design process for both classroom and online training
Knowledge of Microsoft Office Suite including (Word, Excel, PowerPoint)
Familiarity with Learning Management Systems
Expert knowledge of sales and sales management techniques
Excellent management skills with a strong ability to influence outcomes in a multi-level operation
Exceptional written and verbal communications skills with ability to present to all levels and audiences. Demonstrated effective presentation and facilitation skills
Business acumen skills to understand key business drivers and products in order to work with business leaders to identify training needs
Strong organizational, time management, planning, prioritization and follow up skills to manage multiple assigned projects simultaneously
Results oriented and customer focused skills with the ability to lead and work on a team
3-5 years of industry experience preferred. Wine and spirit product knowledge a plus
2 years of experience applying adult education theories, methods and strategies in a sales organization
Relevant experience in adult education, program management, and/or applicable business/human resource disciplines

Learning & Development Talent Manager Resume Examples & Samples

Support the HRBPs and CoE with the roll out and embedding of global people management and development activities (with the accompanying behavioural and capability development) for their client group (i.e. EMEIA), including those in support of Inspired People e.g. Inspiring Performance, succession planning, Burberry values and behaviours, line manager capability, retention, talent identification, career development, learning and development
Inform the thinking for the design and prioritisation of CoE led global talent activities and programmes, including focus groups and communicating the requirements for EMEIA. Contribute to the design of processes, activities, programmes as part of design/project teams (with CoE taking the lead)
Provide expertise and advice to the HRBP on talent/development/learning solutions and interventions in response to business needs and requests; facilitate talent reviews/round tables across EMEIA in partnership with HRBP – with a particular focus on retail population
Be a super user and coach for their client group to support line manager capability development, performance management and employee development
Conduct learning needs assessment and plan the L&D delivery calendar for EMEIA, in partnership with the CoE; deliver train the trainer and outsource training delivery as appropriate (in alignment with global approach)

Manager, Leadership / Learning & Development Resume Examples & Samples

Contributes to the design of leadership/soft skills learning development programs
Proven design experience that incorporates adult learning principles and results in interesting, engaging, and relevant learning programs
Platform and facilitation skills including the ability to deliver interactive presentations and lead meetings. Facilitation experience with senior level leaders a plus
Strong experience in performance diagnosis, needs assessment, analysis, and business case development
Develop, implement, and approve course materials required for classroom training to include handouts, exercises, tests, documentation, training records and certifications
Create and implement methods to make education-training results tangible and measurable

Learning & Development Design & Facilitation Manager Resume Examples & Samples

People management experience within a customer service/learning design and/or delivery environment managing a team of 10+ people
Strong business acumen with the ability to think strategically and to understand a customer’s underlying business and organisational needs
Customer management/learning design and/or delivery experience with strong service orientation
Analytical and imaginative approach to identifying process improvements
Learning industry experience is highly desirable
Learning design and/or delivery experience

Learning & Organizational Development Manager Resume Examples & Samples

Participate in the development of plans, procedures, and programs to meet specific training needs and issues. Identify needs and training objectives of University community
Schedule, modify, and conduct training exercises, classes, or structured activities based on stated learning objectives. Facilitate group discussion of class experience and learning. Provide training that meets the needs of class members
Monitor, analyze, and evaluate effectiveness of training based on program goals. Provide reporting and feedback, as necessary
Conduct training needs assessment, using formal surveys and input from faculty or staff, to tailor training to instructor objectives or to set future training topics. Implement best practice performance consulting solutions
Research and identify new topics to be covered in training sessions. Communicate training needs to management
Recommend, develop, and implement modifications as necessary to ensure achievement of training goals and objectives
Review effectiveness of implemented solutions and provide on-going support to client groups
Participate in and/or leads special development and/or training projects, as required
Create and distribute project reports. Make projections and recommendations. Compose a variety of training related correspondence
Select and develop training methods such as individual coaching, group instruction, demonstrations, blended learning, web-based, meetings, and/or workshops
Promote department products and services. Raise awareness of University training resources
Develop and maintain training manuals, materials, and related documentation. Determine design and format. Assist in the cultivation and development of web related training methods and content. Liaise and negotiate with outside vendors and internal IT staff. Participate in the development and implementation of internal training procedures
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time
3 Years

Manager, Sales Learning & Development Resume Examples & Samples

Demonstrates knowledge of healthcare market, customers and trends
Demonstrates strong selling and negotiation skills and knowledge of the sales process
Demonstrates knowledge of adult learning concepts and classroom learning techniques
Assesses knowledge, skills, and needs of the sales representatives and leaders in the sales organization. Focuses on the global needs of the sales force, with specific attention on the sales management role
Designs and facilitates business unit, selling and negotiation skills, sales leadership, and product training
Provides feedback and coaching to sales representatives and sales leadership. Demonstrates knowledge of sales leadership principles and team development
Recognizes and identifies key impacts, methods, and measures to improve sales leadership, resulting in improved sales performance
Prepares and trains teams on complex sales, clinical knowledge, and business tools
Consults with sales leadership on issues, gaps and needs, developing strategic solutions to advance training and development at the sales representative, leadership, national or enterprise level
Understands the learning function holistically, beyond sales training expertise. Demonstrates the ability to design, deploy and analyze the sales training evaluation process
Bachelors degree in related field, or equivalent work experience, preferred
8+ years experience in related field, preferred
Acts as a mentor to less experienced colleagues

Learning & Development Delivery Manager Resume Examples & Samples

8+ years of management experience in a financial institution or learning and development organization
Knowledge of basic business and banking terminology, concepts, and processes and knowledge of federal regulations, bank policies, operating practices and procedures normally attained through 8+ years banking experience
Proficiency in working with PC applications (MS Office Suite) and other software utilized by the bank
Expertise in all training techniques used at the bank at a skill level which imparts successful learning, commands respect and generates enthusiasm among those whom the learning professional instructs normally acquired through 8+ years training facilitation experience and/or 5+ years training materials and tools design and development experience
Current experience in instructional design and/or technical writing
Strong organization development and consulting skills, as well as, creative problem solving ability
Ability to prioritize, schedule, and meet deadlines
Excellent communications skills to present technical and complex concepts and able to understand and communicate those concepts quickly and accurately
Working knowledge of industry-standard instructional design tools to produce engaging coursework
Strong writing, editing, and proofreading skills
Excellent interpersonal and relationship development skills necessary to influence employees at all levels about opinions, ideas, attitudes, or things with tact and sensitivity
Creates a culture of collaboration to ensure the success of projects from development to deployment
Keeps knowledge up to date on changes in bank and department policies, procedures, and products within the bank
Develops knowledge and skills to continuously enhance industry, company, management, training facilitation and curriculum design skills and knowledge

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