Learning & Development Associate Resume Samples
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Learning & Development Associate Resume Samples
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HB
H Bins
Helga
Bins
64465 O'Hara Courts
Houston
TX
+1 (555) 368 8984
64465 O'Hara Courts
Houston
TX
Phone
p
+1 (555) 368 8984
Experience
Experience
Detroit, MI
Learning & Development Associate
Detroit, MI
McGlynn and Sons
Detroit, MI
Learning & Development Associate
- Reviews test results and participant feedback on training effectiveness to make recommendations for ongoing course improvement
- Coordinates production tasks and distribution for all training materials
- Provide guidance, subject matter expertise and execution of educational requests
- Strong attention to detail
- Help manage and develop programs/processes of varying size and complexity. Support Americas-wide L&D efforts
- May provide project/program planning, support and execution for strategic people initiatives. These could include L&D events and/or processes
- Work with project leaders, to develop goals and approaches for projects
Dallas, TX
Learning & Development Associate With English
Dallas, TX
Grady Group
Dallas, TX
Learning & Development Associate With English
- Sends invites, reminders and pre-course work via various systems (XLAS, LMS, Outlook, etc)
- Manages internal queries through LAS
- Handles enquiries and requests from vendors, program managers and participants in relation to cancellations, registrations, and updates
- Works with vendors and other third party sources to coordinate technical or professional training offerings
- Database management / Training entry (end to end process: creation to evaluation)
- Speaking with the employees, course owners, HR managers and sites; answering course related queries
- Emailing confirmations to employees, managers and course owners
present
New York, NY
Learning & Development Associate With Spanish & English
New York, NY
Kunze, Schroeder and Toy
present
New York, NY
Learning & Development Associate With Spanish & English
present
- Assists and supports program managers with additional relative tasks
- Provides direct support to the Learning and Development Co-ordinator and Course Owner
- Manages learning and development tools, feeds and updates relevant data in the systems, maintains databases and records
- Usage of a defined delivery process and toolset to provide consistent service to customer
- Creates Subjects, Offerings and Programs on Learning Administration System (XLAS, CW)
- Compiles data for analysis and reporting and may perform routine analyses
- Emails confirmations to employees, managers and course owners
Education
Education
Bachelor’s Degree in Supervision
Bachelor’s Degree in Supervision
University of Illinois at Chicago
Bachelor’s Degree in Supervision
Skills
Skills
- Excellent attention to detail
- Demonstrated ability to establish strong business relationships
- Knowledge of project management practices and tools
- Proficient with Microsoft Excel and other Office software LI-HD#HR
- Strong project management skills
- Attention to detail
- Good interpersonal and communication skills
- Ability to handle sensitive information in a confidential manner
- Proficiency in Microsoft Word, Excel and PowerPoint
- Ability to effectively partner outside functional area and both US/OUS
15 Learning & Development Associate resume templates
Read our complete resume writing guides
1
Learning & Development Associate Resume Examples & Samples
- Researches, selects and modifies existing Associate Client Advisor/Client Advisor/Wealth Advisor training curricula content and learning materials to reflect the needs of the business
- Works closely with subject matter experts to conceptualize, design, and write training content that is focused on increasing the capability of employees to perform in their job
- Develops clear course objectives and selects appropriate instructional media for the delivery of the training
- Reviews test results and participant feedback on training effectiveness to make recommendations for ongoing course improvement
- Identifies needs for outside resources, and sources vendors as appropriate
- Coordinates production tasks and distribution for all training materials
- Ensures content accuracy and appropriateness and updates course content on an ongoing basis
- Provide guidance, subject matter expertise and execution of educational requests
- Minimum of 4-6 years experience working in a client facing capacity for a wealth management company and or experience in designing management and financial courses/curricula
- Instructional design, adult learning, facilitation, stand up training, and evaluation experience is a plus
- Excellent interpersonal skills with an ability to deal effectively with people at all levels in the organization
- Ability to organize information and complete multiple tasks on time and of high quality
- Able to work independently as well as collaboratively
2
Learning & Development Associate With English Resume Examples & Samples
- Cancelling or moving employees training courses
- Booking Hotel accommodation or informing sites of any die try requirements
- Booking training rooms
- Checking to see if an employee is suitable for the course that they want to attend
- Speaking on the phone with the employees, course owners, HR managers and sites
- Organizing course materials
- Emailing confirmations to employees, managers and course owners
- Data base management / Training entry (end to end process: creation to evaluation)
- Handling complaints and issues that may occur in the system
- Customer Oriented
- Good Excel and Word command
- Ability to multi-task, prioritize work and manage time based on business needs
- Excellent administration skills and good organization skills with attention to detail
- Strong communication skills; flexibility to work in an environment with fast changing processes and priorities
- Fluent in English (written & spoken)
- Analytic and problem solving mind
3
CIB Learning & Development Associate Resume Examples & Samples
- Taking an active role to manage strategic LOB & CIB wide initiatives including Talent Reviews, Diversity & Inclusion programs, employee network groups, program feedback strategy, Performance Management strategy and implementation, and specific Organizational Development activities for Investor Services
- Will assist the business in defining diversity plans to build a robust workforce and inclusive environment
- Provide support to CIB diversity networks: including program management, assisting with skills based training, communications and event planning
- Provide support for the annual performance management cycle including objective setting, mid-year reviews, year-end reviews and associated communications
- Providing data analytics support to determine recommendations around people initiatives including the Employee Opinion Survey, promotion radar and eligibility decisions, and annual MD promotion cycle activities
- Driving cyclical Organizational Development processes and data requests, including: performance management agenda, employee opinion survey reports, and ad hoc workforce analytics reports - identifying ways to improve processes and summarize data to influence ongoing people agenda strategy
- Leading the deployment and maintenance of the CIB firm-wide Business of Inclusion Diversity e-learning program for all new hires
- Working on executing multiple talent review deliverables for constituents including succession planning, senior level mobility, developing top and diverse talent, and promotion radar/eligibility selection
- Bachelor's degree or an equivalent combination of education and work experience
- Minimum 4-7 years HR experience, including a demonstrated ability to provide consultation to HR colleagues and managers on organizational development, performance management, talent management, diversity/inclusion
- Strong analytical skills and reporting/excel skills as well as the ability to assess situations using both qualitative and quantitative factors
- Ability to work collaboratively with clients and HR colleagues globally at all levels of staff and management
- Ability to work in a matrix management structure
- Excellent written and verbal communication and interpersonal skills
- Exercises good judgment and makes sound business decisions independently
- Strong organization and time management skills, ability to multi-task, and attention to detail
- Project and process management skills
- Initiative, results oriented – maintains a sense of urgency, follows-up and meets deadlines. Comfort working in a fast-paced setting
- Interest and experience in organizational development areas such as diversity, culture, talent management, performance management and change management
- Proficiency in Microsoft Office Suite, with advanced knowledge of Word, PowerPoint (creating/editing presentations), and Excel (v-look ups/pivot tables). Knowledge of PitchPro, Rich Client, Confirmit (survey tool) a plus
4
Learning & Development Associate Resume Examples & Samples
- Help manage and develop programs/processes of varying size and complexity. Support Americas-wide L&D efforts
- May provide project/program planning, support and execution for strategic people initiatives. These could include L&D events and/or processes
- Work with project leaders, to develop goals and approaches for projects
- Develops work plans, with limited supervision
- Collect, analyze and summarize information/background research required to support projects
- Help analyze programs, to understand their effectiveness, and achieve consistency with firm strategy
- Create communications and other output, as requested by project leaders
- Develop and maintain project documentation and toolkits
- Build and utilize relationships with networks and project stakeholders
- Respond to non-standard requests, and consider appropriate responses, with help from supervisors as needed
- Keep supervisors informed at all times on project status, and any other relevant issues
- Escalate issues and status reports to the leadership team
- Keep up-to-date on research in organizational development and effectiveness
- Gain an understanding of Ernst & Young's structure, practices and policies
- Gain proficiency in firm databases
- Occasional travel, depending upon project needs
- Work overtime when projects approach milestones and due dates, or when you're managing a learning event
- Intermediate understanding and application of firm development principles
5
Learning & Development Associate With English Resume Examples & Samples
- Responsible for managing the learning/ training records of the Client’s employees
- Booking/ Cancelling or moving employees’ training courses
- Booking Hotel accommodation or informing sites of any dietary requirements
- Giving feedback to course owners after they have finished the course
- Speaking with the employees, course owners, HR managers and sites; answering course related queries
6
Learning & Development Associate With Spanish & English Resume Examples & Samples
- Updates processes/ work instruction/ job aids as required
- Usage of a defined delivery process and toolset to provide consistent service to customer
- Adapts Xerox and standard processes to customer needs based upon defined course/ session scope
- Assists and supports program managers with additional relative tasks
- General office administration and data entry duties
- Routine helpdesk tasks - answers enquiries via email and/or telephone
- Database management / Training entry (end to end process: creation to evaluation)
- Organises logistic requirements prior to all training sessions including: booking rooms and AV equipment, ordering catering, ordering printing and materials
- Handles enquiries and requests from vendors, program managers and participants in relation to cancellations, registrations, and updates
- Updates information in LAS, LMS and Excel spread-sheets
- Emails confirmations to employees, managers and course owners
- Payments & Invoicing
- Arranging building access, Wi-Fi and network access
- Delivering rosters, printing and materials to the room, ensures all AV equipment has been supplied and any presentations are ready
- Operating audio visual equipment during training programs
- Ensuring all catering has been delivered
- Meeting the vendor and providing assistance throughout the day
- Liaising with internal and external vendors, program managers and participants located globally via email, internal instant messaging, phone and face-to-face
7
Learning & Development Associate With English Resume Examples & Samples
- Provides direct support to the Learning and Development Co-ordinator and Course Owner
- Answers routine enquiries regarding training courses and schedules within agreed SLA
- Compiles data for analysis and reporting and may perform routine analyses
- Provides back-up as needed for all other team members as assigned
- Creates Subjects, Offerings and Programs on Learning Administration System (XLAS, CW)
- Has the ability to coordinate issues proactively, accurately assess and answer general learner and program manager queries
- Manages learning and development tools, feeds and updates relevant data in the systems, maintains databases and records
- Co-ordinates and organizes meetings and events including booking of venues, travel arrangements, invites delegates, arranges hospitality and equipment requirements, prepares presentations and reports
- Liaises with the course owners and sites
- Sends invites, reminders and pre-course work via various systems (XLAS, LMS, Outlook, etc)
- Manages internal queries through LAS
- Cancels or moves employees’ training courses
- Checks to see if an employee is suitable for the course that they want to attend
8
Learning & Development Associate With Finance Resume Examples & Samples
- Liaison between the client’s teams across all regions supporting client work request through a CRM tool
- Global content deployment – Scorm 1.2, AICC or Classroom courses
- Regional Deployment of content (Pricing and User group support)
- Scheduling and supporting in person and virtual training events
- Resource scheduling of instructors, venues, equipment and materials for training events
- To monitor the take-up of training and work with regional learning partners for go/no-go decisions
- Data entry for ATF tracking for course completion
- Roster collection and training records update
- Training Report generations
- Attend regional and global learning operations conference calls as required
- Undertake other specific projects as directed by line manager
- Ability to work under tight deadline, managing multiple tasks
- Able to demonstrate planning and prioritizing
- Effective decision making while innovative and creative
- Team player, able to apply themselves to the benefit of the team
- Well developed analytical and problem solving skills
- 1 – 3 years working in a customer focused environment
- English to a high standard, both written and spoken
- Experience of using a Learning Management System highly desirable
- Familiar with Microsoft Office package, especially Excel
- Experience of financial management highly desirable
9
Learning & Development Associate Resume Examples & Samples
- Provide operational support for pre-, during and post-delivery of moderately and highly complex Learning programs and serve as secondary point of contact for all inquiries regarding course
- Pre-delivery: Create and maintain Learning program documentation, including invitations, rosters and CPE requirements; respond to the needs of subject matter resources and facilitators, escalating issues to your project manager as appropriate. Identify alternative approaches
- During delivery: Conduct instructor prep calls kick off and moderate course delivery, ensuring program is delivered as planned
- Post-delivery: Ensure all CPE requirements are completed, send all evaluations for input to Instructor Database and maintain learning documents on shared sites
- May create/modify project plans and timelines, to manage Learning program components and deliverables
- Measure team operations against established procedures, and discuss findings with Learning team project managers and leaders to identify improvements
- Provide operational reporting and analysis. Reports include key statistics such as: analysis of project progress against goals, analysis of survey results and delivery metrics
- Manage Learning delivery technologies, including virtual deployment support and interacting with various IT groups to resolve issues
- Recommend improvements to protocols, and hand-off and communication points within a process
- Function as point of contact regarding logistics for learning/class participants
- Lead / present welcome activities in classroom environments
- Ability to present to audiences of various sizes
- Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
- A minimum of 2 - 4 years related job experience
10
Global Learning & Development Associate Director Resume Examples & Samples
- Work with senior leadership to explore business agenda (longer term strategy and tactical requirements)
- Determine appropriate L&D strategy to deliver on the agenda
- Drive the agenda from vision to implementation
- Manage projects or tasks in line with EY learning standards and timelines and EY’s L&D processes, anticipate time and budget overruns, and communicate appropriately any project-related challenges
- Coach and develop others, in virtual teams
- Delegate appropriate project responsibilities and tasks and ensure initiatives are appropriately staffed
- Demonstrate an ability to engage resources from other teams
- Develop and maintain relationships with sponsors and stakeholders; manage their expectations; negotiate with and influence them to overcome any issues that arise
- Collaborate effectively with HR Business Partners, other EBETT team members and client stakeholders to ensure that L&D solutions, tools & processes are effectively integrated into the business agenda
- Work with the Global Talent Team (GTT) and other L&D teams in the EY organization to avoid redundant efforts, share leading practices, and increase collaboration
- Maintain productive relationships with a range of stakeholders across the broader EY organization
- Create and maintain project documentation (charters, status reports, meeting minutes, process documentation, etc.) for projects of varying complexity
- Able to explore overall business needs and determine appropriate L&D strategy
- Make key decisions and suggestions based on
- Experience working in a professional services organization
- Minimum 8 years L&D experience
- Experience of working in a cross-border, virtual environment would be beneficial
- Track record of leveraging L&D to support delivery of commercial results
- Experience of successfully influencing senior stakeholders and driving an agenda from vision to implementation
- Experience with working with external providers
- Exposure to a range of modalities, including physical and virtual classroom, eLearning, and social and collaborative learning
11
Learning & Development Associate With English Resume Examples & Samples
- Deliver face to face and virtual classroom training, creating a positive learning environment and ensuring that all delegates receive appropriate motivation, direction, coaching and feedback to achieve the learning objectives
- Maintains administrative records related to training, such as schedules and rosters, and communicates this information through computer systems, files, or responding to phone or email inquiries
- Identifies and communicates errors, gaps or inaccuracies in the training materials
- The candidate will have developed expertise in a learning & development environment
- The candidate will have some previous experience in a training environment. For customer care training roles, previous experience in a call centre is desirable
- Evidence of strong interpersonal skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations
- Ability to grasp new information quickly
- Demonstrates a high level of effort and commitment towards performing work; demonstrates responsible behavior
- Demonstrates flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles
- Results oriented and strong attention to detail and commitment to process improvement and quality
12
Senior Learning & Development Associate Resume Examples & Samples
- Have first-hand experience of supporting the L&D cycle from concept, through delivery, to evaluation. (i.e. the identification and validation of learning needs, development and delivery of appropriate solutions and incorporating evaluation and feedback to facilitate continuous maintenance and improvement of standards)
- Have successfully implemented learning solutions across arrange of media
- Have experience of working in a regulated financial or professional services environment ( or similar where there is a requirement for learning to support a regulatory regime) is highly desirable
- Be numerate and competent communicators, both written and verbally, ideally having operated in a multi-national environment where some internal clients may not have English as a first language
- Be educated to degree level, or offer significant relevant industry experience
13
Learning & Development Associate Resume Examples & Samples
- Rock star training professional
- Team player, willing to adapt based on business needs
- Proven track record in current role at Lending Club
14
Learning & Development Associate Resume Examples & Samples
- Develop and manage Capabilities Framework
- Manage eLearning, LMS and performance management platforms
- Provide administration and support for L&D team
- Manage Training records and associated metrics
- Add value through HR analytics and effective data management
- Fulfill training quality and audit requirements – updates, changes and training records
- Train managers on implementation of Capabilities Framework, eLearning LMS and performance management platforms
- Provide ‘help desk’ and administrator support for eLearning, LMS and performance management platforms
- Manage eLearning linked to Capabilities Framework and on-boarding
- Partner with L&D team in the administration of the full training cycle
- Develop and maintain eLearning and physical training resources
- Have experience in developing and managing system
- Possess maturity and a can-do attitude
- Exhibit a strong service orientation
- Naturally take the initiative and actively problem solve
- Have excellent time, task and organizational management skills
- Be Technology savvy
- Only Australian Citizens or permanent residences will be considered
- Medical Device, L&D or training experience of 1-3 years
- Adult Education Qualifications
- Experience and expertise in design of eLearning
15
Learning & Development Associate Resume Examples & Samples
- BA/BS degree with at least three years administrative/business experience. Strong computer skills with an advanced working knowledge of Microsoft Outlook, PowerPoint, Excel and Word
- Advanced skills in Microsoft Outlook, PowerPoint, Excel and Word
- Familiarity with standard business filing procedures and systems
16
Learning & Development Associate Director Resume Examples & Samples
- 5 + years Verizon industry experience
- 5 + years Learning & Development experience
- 3 + years management experience
- 2+ years experience in Sales, Marketing, or Wireless field roles
- Training delivery experience
- Proven leadership of individuals and teams including successful hiring/staffing, performance management, team development, career development
- Ability to work with and on cross-functional teams (within and across business units and departments)
- Ability to build consensus, influence, facilitate various perspectives and reach the best solution
- Ability to lead with a sense of urgency and a high level of integrity
- Ability to think innovatively and creatively combined with willingness to trial new and innovative learning approaches
- Proven ability to build high performing teams
- Excellent coaching and leadership skills
- Experience successfully managing virtual teams
- Practical understanding of adult learning theory and principles
- Ability to work independently as well as part of a team
- Formal project management experience, including responsibility for multiple, large scale projects with aggressive timelines
- Experience working with training measurement and ROI; tying effectiveness directly back to business indicators and results
- Proven organizational and interpersonal skills
- Proven relationship building abilities
- Proven execution of successful complex projects and initiatives
- Ability to deal with ambiguity and change
- Strong analytic, problem solving and decision making skills
- Budget & vendor management skills
- Strong presentation skills (verbal and written)
- Advanced skills in Microsoft Office including but not limited to Word, Excel, Outlook, and PowerPoint
- Experience with various virtual training platforms preferred (Adobe Connect 9, Cisco WebEx, etc.)
- Experience with learning management tools and systems preferred
- Must be able to travel as required. Travel estimated at 50%
- Must be able to work flexible hours as required by the needs of the business
17
Learning & Development Associate Resume Examples & Samples
- At least one year of experience in technical writing
- Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
- Demonstrated program/project management skills
- Demonstrated ability to establish strong business relationships
- Demonstrated ability in communication, conflict resolution, and judgment and managing complexity
- Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals
- Experience working in a GMP-regulated environment
- Working knowledge of business area/function
- Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as CAPA tools/TrackWise, document repositories/Regulus)
- Ability to effectively partner outside functional area
18
Learning & Development Associate Consultant Resume Examples & Samples
- Relevant tertiary qualifications (e.g. instructional design, education, or multi-media) or equivalent relevant experience
- Experience in collaboratively planning, designing and authoring SCORM-packaged eLearning, digital and face to face learning initiatives to address needs and organisational priorities aligned with the delivery of strategy
- Strong project management and collaboration skills and the ability to plan, monitor and evaluate projects to deliver quality outcomes within specific timeframes
- A willingness and ability to travel interstate as required
- Prior experience of an Learning Management System implementation
19
Learning & Development Associate Resume Examples & Samples
- Manages end-to-end learning program deployment activities including
- Annual and quarterly forecasting and scheduling
- Training registration and roster management
- Faculty scheduling and management
- Ability to use knowledge of a defined delivery process and tool set to provide consistent service to customer by adapting standard processes to customer needs based upon defined course/session scope
- Deep knowledge and daily use of supporting tools (Learning Management System - CornerStone, Learning Administration System-Proprietary, Learning Evaluation Systems-Metrics that Matter, Data Management – SharePoint)
- Maintains day-to-day relationship and manage expectations with defined customers (i.e., Learning and Development Coordinator and/or Course Owner)
- Compiles data for analysis and reporting and may perform routine analysis
- Updates processes/work instruction/job aids as required
- May be required to work flexible schedule as needed
- Bachelor’s Degree or 5 years of event planning experience preferably in Corporate Learning
- Ability to handle competing priorities in a fast-paced, constantly changing environment
- Prior experience managing a remote workforce highly desired
- Previous experience working with Learning Management System desired
- Thorough understanding of customer service concepts and implementation techniques
- Thorough understanding and usage of all communication techniques
- Demonstrated competency in Microsoft Office Tools use – Word, Excel, PowerPoint
- Must have proven record of providing superior customer service to individuals and organizations
- Must demonstrate ability to add value to customer interactions
- Must be able to develop effective relationships with customers and members of other internal departments
- Excellent planning and organization skills
- Ability to make sound decisions
20
Senior Learning & Development Associate Resume Examples & Samples
- Assembles and distributes course materials and teaching aids
- Answers routine inquiries regarding training courses and schedules
- Operates audio visual equipment during training programs
- Prepares periodic, standardized reports and analyses of development and training needs
- Reviews and proofread training materials for accuracy and thoroughness
- Works with vendors and other third party sources to coordinate technical or professional training offerings
21
Learning & Development Associate Resume Examples & Samples
- 10+ years of experience with learning and development, curriculum, and human capital
- Experience with collecting, compiling, analyzing, and synthesizing information
- Experience with Microsoft Office, including Word, PowerPoint, Excel, and Project
- Ability to interact effectively with internal clients at all levels
- Ability to work as part of a tightly integrated team and collaborate across functional and organizational boundaries
- Experience in working with instructional technology and distributed learning solutions
- Experience with innovative learning solutions
- Experience with developing and prescribing strategies for curriculum management and adult learners
- Possession of excellent critical thinking and analytical skills
22
Learning & Development Associate Resume Examples & Samples
- 2-5 years in a training administration or administrative role
- Prioritization skills
- Written and verbal skills
- Technical skills
23
Firmwide Risk Learning & Development Associate Resume Examples & Samples
- Provide end to end project management for learning & development initiatives including new hire analyst orientation trainings, technical Risk trainings and development trainings by tracking key milestones, project risks, issues, actions/deliverables and managing stakeholder expectations
- Monitor, evaluate, record and report training activities, program effectiveness and KPI’s
- Lead and facilitate project meetings and create executive level presentations and materials
- Identify opportunities to automate or streamline current processes to drive efficiency
- Build solid cross-functional relationships across Risk Management and Lines of Businesses
- Strong familiarity with project management and analysis software, such as Excel, Access, MS Project, Visio, SharePoint, etc
- Execute thoughtful event planning and administrative tasks including space reservations, room setup, material preparation and other details, as required to guarantee an excellent employee experience
- Excellent analytical, problem solving and time management skills
- Work in a matrix environment with indirect management of project resources that are geographically distributed and culturally diverse
- Stay current and adapt easily to changes in course content, policies and procedures, and regulations
- 5 years’ experience preferably in the financial services industry with a focus on training, learning and development
- Knowledge of Risk Management is a plus
- Excellent interpersonal and communication skills (both verbal and written)
- Team oriented who can work well and build partnerships with colleagues of various levels, across the different lines of business/functions; collaborative
- Highly disciplined, organized, self-motivated, and delivery-focused, who is able to work independently and perform in a high pressure and fast paced environment with proven flexibility, adaptability and reliability
24
Learning & Development Associate Director Resume Examples & Samples
- Serves as development consultant/advisor or project leader, manager and individual contributor in the area of strategic talent management, development and career development
- Manages or leads projects and initiatives within area of knowledge
- Designs, develops, implements talent and career development programs including Talent Review processes, guidance and supports that are in alignment with talent development and firm strategy
- Identifies change impact and develops and executes plans to address change; including gaining voice of customers/people
- Develops communication plan and communications in area of responsibility. Surfaces development and learning needs. Provides recommendations to address any gaps
- Evaluates the effectiveness of programs (i.e. through surveys and focus groups). Provides analysis, reports and recommendations based on findings
- Consults and liaises firm-wide or within a geographic area or service line on design and implementation to ensure alignment and integration
- May serve as coach/advisor to others on specified topics
- Strong coaching, consulting and facilitation skills
- Strong project management and deployment skills
- Can influence vision, establish priorities and address the details
- Ability to support and lead change; including gaining voice of customers
- Influence without authority
- Deep knowledge of firm structure
- Deep knowledge in: talent reviews (including 9 box), performance, career development and planning, change management, teaming, learning design,
- Strong networks
- Receives general direction rather than supervision. Work is reviewed for results achieved
- Acts as a project leader on projects that are global and complex in nature
- Leads and motivates team members and networks
- Will assign projects and tasks to others; is responsible for reviewing performance of junior team members
- 8-10 years of related experience
25
Learning & Development Associate Resume Examples & Samples
- Experience with developing and delivering communication and/or learning materials
- Experience with learning & development processes
- Experience working in a GxP (regulated), technical, or manufacturing environment strongly preferred
- Ability to execute operational/routine tasks in addition to non-routine projects
- Experience in business area/function as well as knowledge of companion tools used to execute broader business processes (such as document repositories/Regulus and content authoring/Articulate, Captivate)
- Experience in instructional design and development (particularly computer-based and mobile learning)
- Ability to effectively partner outside functional area and both US/OUS
26
Namr Learning & Development Associate Resume Examples & Samples
- Drive program management for specific components of the NAMR consultant Onboarding curriculum
- BA/BS degree required with at least three years relevant work experience
- Experience in HR or adult education/training is preferred
- Strong experience in a Windows environment
- Advanced skills in Microsoft Excel, PowerPoint, Word, Outlook and SharePoint
- Strong verbal and written communication skills, including slidewriting
27
Learning & Development Associate Remote Resume Examples & Samples
- Maintain course/curriculum information within training information system
- Provide point of contact for client for service support
- Escalate service issues to Manager for resolution
- Respond to non-compliance issues pertaining to area of responsibility
- Manage LAS requests pertaining to areas of responsibility
- Enroll students and maintain course rosters for all scheduled courses
- Enter student attendance records into computer database and provide appropriate reports on attendance to supervisor and/or Client
- Maintain and record class evaluation information
- Perform data entry support as it relates to learning administration as needed
- Enter training data into learning management system
- Ensure client standard operating procedures, processes and service level agreements are maintained
- Identify and trouble shoot discrepancies
- Two years successful experience in a learning organization
- Two years successful experience in training administration preferred, but not required
- Two years successful customer service experience
- Knowledge of and experience with learning management systems preferred but not required
- Experience in Microsoft Office suite
- Self-motivated and can work with minimal supervision
- Demonstrated strong attention to detail and well organized
- Strong quality focus and team oriented
- Ability to multitask and prioritize work requirements
- Analytical and trouble shooting ability
- Customer service driven and team oriented
- Ability to remain flexible and adaptable to constant change
- Ability to communicate effectively with customers and peers