Learning & Development Analyst Resume Samples

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E Connelly

Earlene

Connelly

39724 Jeromy Station

San Francisco

+1 (555) 622 9000

39724 Jeromy Station

San Francisco

Phone

p +1 (555) 622 9000

Experience Experience

Philadelphia, PA

Learning & Development Analyst

Philadelphia, PA

Bashirian-Crooks

Philadelphia, PA

Learning & Development Analyst

Create HR training programs and establish a working suite of developmental courses and activities within CTMS
Establish an expert working knowledge of the Cantel Talent Management System’s Learning module within our current platform Cornerstone
Responsible for analyzing site data, reporting metrics, and seeking user feedback to make improvements to the knowledgebase
Develop and execute monthly/quarterly reports/dashboards
Manage enrollment/waitlisting and manager approval using LMS
Works with LMS Vendor and 3rd party vendors to improve effectiveness and ensure deliver of content
Assist in the assessment of training providers. Identify potential trainers both within and outside UNDP, or training institutions

Dallas, TX

HR Learning & Development Analyst

Dallas, TX

Koepp, Padberg and Hintz

Dallas, TX

HR Learning & Development Analyst

Receiving incoming L&D requests and processing these using the Case Management Tool and/or relevant HR systems
Ensuring that information provided is complete and accurate before updating records or processing requests
Identify improvement opportunities and proactively suggest and/or support their implementation
Managing the supplier PO raising process and recharges to the business
Escalating non-standard requests
Consolidating the feedback in standard reports
Ensuring that the LMS systems (eHR/Sigal, BBA etc) are fully up to date with the recommended and agreed programmes

present

San Francisco, CA

Learning & Development Analyst, Asia Region

San Francisco, CA

Bashirian, Raynor and O'Reilly

present

San Francisco, CA

Learning & Development Analyst, Asia Region

present

Create tools, resources and guidelines to align office-specific early career talent development programs with firm-wide strategies and programs
Establish and promote the growth of a network of internal volunteer champions to promote and move forward programs within each office in Asia
Review, evaluate, analyze program effectiveness and develop tracking mechanism and metrics to recommend updates and improvement for early-career programs
Keep up to date on trends in early career development by participating in educational opportunities and reading professional publications
Create user guides, training materials, and maintain system documentation of Talent Hub and generate reporting through governance
Deliver system and process training and one-on-one coaching to talent community and end-users on Talent Hub and other talent development related platforms
Early Career Talent Development Coordination

Education Education

Bachelor’s Degree in Organizational Development

Adelphi University

Bachelor’s Degree in Organizational Development

Skills Skills

Strong attention-to-detail in a highly dynamic and changing environment
Strong professional verbal and written communication skills
Strong collaboration with Learning Facilitators/Instructors or other Learning professionals to co-ordinate solution delivery
Excellent organizational skills and ability to multi-task
Strong presentation skills and ability to facilitate discussions in a large-group setting
Proficient computer skills and experience working with Microsoft Office, Excel and Powerpoint, SAP
Ability to drive a high-visibility, cross-functional project
Attention to detail
Ability to multi-task, meet deadlines, and execute project ownership from start to finish
Ability to work with all levels of the organization

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Learning & Development Analyst Resume Examples & Samples

Develop and execute monthly/quarterly reports/dashboards
Research work for proposals/presentation
Admin and logistic support for key gender focus D&I initiatives
Ability to work independently, yet collaboratively
Strong administrative and organizational skills; project management skills desired
Time management and prioritization skills - ability to multi-task and work with multiple deadlines and priorities
High level of MS Office skills - Word, Excel, PowerPoint

Learning & Development Analyst Resume Examples & Samples

Understanding of learning management system and maintenance. Experience with Saba - -LMS technologies preferred
Scheduling/Planning
Understanding of WebEx setup and delivery
Understanding of learning styles
Understanding of working in a global matrix organization
Self-driven and ability to work with minimal direction

Enterprise Learning & Development Analyst Resume Examples & Samples

Minimum of 2 years’ experience working in an analytical role, preferably in a corporate Human Resources environment
Demonstrated experience in prioritizing multiple projects
Advanced MS Office skills (Outlook, Word, PowerPoint, and Excel)
Detail-oriented with strong organizational, written, and verbal skills
Analytical and technical skills with Learning Management Systems (Cornerstone) and Skillsoft would be beneficial
Interest in Leadership Development
Strong collaboration and communication skills, including executive-level engagement
Strong ability to partner and build relationships
Is experienced in social media platforms
Demonstrated sense of initiative and methodical approach to coordination
Some knowledge of authoring tools (Acrobat Pro, Storyline, Go Animate) preferred

Learning & Development Analyst Resume Examples & Samples

Bachelor’s Degree in Instructional Design, Educational Technology, or related field is desired
Must have experience in designing, developing and implementing highly effective training
Must be familiar with creating workbooks, lesson plans, slideshow presentations, blended learning, and scenario-based training
Must be detail-oriented, have meticulous organizational skills, and are able to prioritize and work efficiently under the pressures of a highly dynamic work environment
Healthcare and/or Medicaid Experience is preferred
Two years of instructor-led training experience is preferred
Must be proficient in MS PowerPoint, MS Word, MS SharePoint, & MS Excel
Experience with web-conferencing software is preferred
Experience with eLearning development tools and creating voiceovers is preferred
The Learning & Development Analyst should be familiar with the ADDIE and/or SAM Instructional Design Models

Learning & Development Analyst Resume Examples & Samples

Create training materials and common reports including analysis of program impact and audience analysis
Responsible for maintenance of and updates to Global Learning Management System
Runs evaluation reports on program effectiveness and creates preliminary analysis on findings
Supports the planning, implementation and maintenance of learning and development projects and programs, including continuing education
Creates executive/stakeholder presentations and program marketing material
3-5 years of experience working in Learning and Development (or other relevant HR functional experience); Financial Services experience preferred
Proficient in MS-Office products, specifically Excel and PowerPoint
Familiarity with WebEx or other virtual training software is a plus
Prior experience with a Learning Management System is preferred
Execution-focused
Time and project management skills
Ability to create and analyze basic reports for analysis of programs and budgets and provide executive summary of findings
Understanding of basic project management concepts, managing a project schedule and cost analysis
Functional knowledge and skills (or strong interest) in financial services
Comfort interacting with multiple levels in the organization

HR Learning & Development Analyst Resume Examples & Samples

Typically holds 0-2 years relevant experience; knowledge of CRM, SAP HR and systems supporting training would be an advantage
Good level in Microsoft Office Applications
Good command of written and spoken French and English

Learning & Development Analyst With German Resume Examples & Samples

Receiving incoming L&D requests and processing these using the Case Management Tool and/or relevant HR systems
Ensuring that the LMS systems (eHR/Sigal, BBA etc) are fully up to date with the recommended and agreed programmes
Ensuring that information provided is complete and accurate before updating records or processing requests
Managing the supplier PO raising process and recharges to the business
Consolidating the feedback in standard reports
Following the work instructions for the service/country relevant to the request and ensuring compliance with specific policies and procedures as required
Escalating non-standard requests
Forwarding requests with specific language/country requirements to the relevant colleagues as appropriate
Run standard and ad hoc reports on request for customers and other HR SSO stakeholders
Identify improvement opportunities and proactively suggest and/or support their implementation
A multinational, dynamic environment
Continuous challenges and opportunities

Senior Learning & Development Analyst Resume Examples & Samples

5+ years of experience leading change management and learning and development programs. 8+ years of overall experience in a L&D role, preferably with HR experience
Must have prior experience successfully leading change management programs
Experience with Human Resource Information Systems (Workday HCM experience desired)
Experience with Learning Management Systems (Skillsoft experienced desired)
Knowledge base in advanced training methodologies, adult learning theory, and evaluation processes preferred
Experience in instructional design is preferred

Learning & Development Analyst Resume Examples & Samples

Training delivery skills (on site and remote or online)
Responsible and Results oriented
Able to work without supervision
Creative and open to change

Learning & Development Analyst Resume Examples & Samples

Ensures development and implementation of a Whole Office Learning Plan based on learning needs assessment, individual learning plans, corporate requirements and outputs of performance management and design, develop, implement and evaluate learning events
Develop a culture of learning within UNDP Afghanistan
Coordinate activities of the Learning Committee
Act as a focal point for all PMD related activities
Contribute to the implementation of all aspects of training specific to UNDP Programmes and Projects
Recommend to the Human resources Manager and format and delivery mode of training packages to be used
Participate in and contribute to training needs analysis and surveys to determine appropriate learning and development strategies/solutions
Make recommendations on in-house staff and consultants to be used as facilitators/trainers in those parts of the programme falling under purview of this post and evaluating their performance e) Facilitate assigned training programmes, conducting retreats and workshops, including Train the Trainer programme and use assessment instruments
Human resources Manager and the Learning and Knowledge Management Committee (LKMC) in planning and coordinating the annual training calendar
Assist in providing administrative and substantive support required for the delivery of training workshops, observe these workshops, compile course evaluations, summarize findings, and based on participants evaluation and observations, recommend changes to the programme
Provide relevant background materials and statistics on training activities for inclusion in reports
Contribute to the planning, design, production review and dissemination of relevant training handbooks and audiovisual materials, and promote online learning and other alternative methods for the delivery of learning
Schedule training programs and supervise maintenance of database of staff participation and
Inform and update field office staff of UNDP's learning and training events and provide guidance on eligibility for Fixed-term staff as well as Service Contract personnel
UNDP Afghanistan staff are duly informed
Identify adequate training opportunities inside and outside of Afghanistan
Assist in the assessment of training providers. Identify potential trainers both within and outside UNDP, or training institutions
Encourage e-learning through the organizations of briefing sessions on relevant on-line courses
Assists Learning & Development Specialist in regularly conducting learning needs assessment
Prepare a regular report on learning activities undertaken by UNDP Afghanistan, and map the learning impact on individual staff and the organization
Consolidate all agreed learning needs from the PMD process (and other performance management processes) and incorporates them in the learning plan
Act as the focal point for staff surveys (e.g. Global Staff Survey). Ensure that all staff fully understand the survey questions and that staff fully participate in the surveys
Develop information on the programme, including updating web-sites, reviewing and improving existing materials, creating forum for potential, current and past interns to interact
Promote the Learning Management Service (LMS) Resource Centre: a) Promote the use of and services available at the LMS Resource Center
Source and request materials, from LMS in HQ
Respond to queries and requests for assistance and inform staff of materials available on LMS
Regularly coordinate with the learning specialists at the HQ to be updated about learning and training policies and procedures as well as learning and training events both regionally and globally
Helps ensure UNDP corporate training mandates are effectively implemented
Assists in implementation of corporate initiatives for Practice development, capacity-building and knowledge outreach
Accesses global results and knowledge networks, synthesizes and disseminates UNDP Afghanistan lessons and results in Programme and Management practices and Services
Proposes and technically advises on training/learning initiatives for staff
Assists in development and proposes a mechanism for an effective implementation of the minimum 5% learning time
Helps coordinate activities of the Learning Committee
Review progress on individual learning and submit regular feedback to the learning committee
Determine agenda of local learning events consistent with country activities and corporate priorities
Independently manages the Learning Committee meetings for support and recommendation of staff training, and learning activities
Act as Secretary for the Committee by preparing agenda/minutes and ensuring timely dissemination of both
Ensure adherence to policy and procedures on the internship programme, including keeping abreast of other UN agencies activities in the area
Ensure regular follw-up on PMD completion within the CO
Provide regular reporting on PMD completion rate
Work with the PMRG focal point by acting as the secretary and coordinator for PMD disputes and related TMRG actions
Provide presentations and training to all staff and supervisor on the PMD processes and procecures
Respond to all PMD related quesries from staff and supervisors and escalate sensitive queries to the HR Manager
Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
Documents and analyses innovative strategies and new approaches
Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
Strives to keep job knowledge up-to-date through self-directed study and other means of learning
Demonstrates good knowledge of information technology and applies it in work assignments
Demonstrates in-depth understanding and knowledge of the current guidelines and project management tools and utilizes these regularly in work assignments
3 years of relevant experience in training and development is required at the national or international level; candidates with a Bachelor’s Degree must have a minimum of 5 years of relevant experience
Experience in the usage of computers and office software packages (MS Word, Excel, PowerPoint etc) and experience in handling of web based management systems

Learning & Development Analyst Resume Examples & Samples

Administer Learning and Development’s new project and project maintenance process. Meet regularly with management to review new projects and maintenance requests
Serve as liaison between Subject Matter Experts and the Instructional Design team to maintain communication about expectations and project progress to ensure a successful project delivery
Collaborate with project owner and Instructional Designer to determine training requirements. Prepare written documentation of the training requirements and timeline
Serve in a consultative role with business area leaders to diagnose needs and provide solutions to increase organizational and team effectiveness as part of the Learning and Development needs assessment process
Attend project status meetings and demonstrate leadership while representing the L&D department during these meetings
Analyze existing training courseware and offer recommendations for content updates to ensure that training courseware currency and relavance
Assist Learning and Development management in the identification of relevant metrics or standards used to measure Training & Development's performance. Establish formats for regular reporting
Contribute to training course content development using information gathered from training needs analysis
Identify and document any additional training needs resulting from project implementation
Excellent communication and interpersonal skills across many workstreams and people required
Ability to create plans to ensure timely development sessions and launches
Ability to translate technical concepts and work with non-technical end users
Excellent organizational skills and ability to multi-task
Strong business intellect and experience in the online brokerage business including both "back-office" brokerage operations and branch office support
Strong data analysis methods, techniques and tools
Proficient in training process and methods
Team leadership skills to manage the project analysis and evaluation steps of the training process
Strong understanding and awareness of Scottrade’s training needs
Knowledge of adult learning principles, training methods and techniques
Effective communication skills, active listening skills, positive and can-do attitude and commitment to quality
Outstanding customer service skills and team player abilities
Intermediate level proficiency with Microsoft Word, PowerPoint and Outlook
Advanced level proficiency with Microsoft Excel
Bachelor’s degree in applicable field or equivalent combination of education and experience required
4+ years of Training experience required
3+ years Brokerage experience required

Learning & Development Analyst Resume Examples & Samples

Support the L&D manager in the development of the Job Skills Analysis process
Manage multiple job skills analyses concurrently
Conduct subject matter expert interviews and roundtables
Perform onsite job observations both domestically and internationally
Collect quantitative data about job requirements
Document the findings of each job skills analysis
Collaborate with instructional designers to ensure that the job skills analysis identify where training should be focused
Assist with the creation of a formal career path by analyze multiple job analysis reports looking for overlapping, sequential, and unique skills
Master’s Degree in Industrial-Organizational Psychology or related field
Ability to travel significantly both domestically and internationally
Experience with Microsoft Office applications, especially Outlook, Word, Excel, PowerPoint, and SharePoint
Enrolled in a Ph.D. program in Industrial-Organizational Psychology or related field
1+ years of experience working in a corporate environment
Experience conducting job skill analysis with a focus on training
Experience working with IT groups
Excellent oral communication and writing skills
Demonstrated skill with project management

Learning & Development Analyst Resume Examples & Samples

Conducts instructor-led training classes
Tracks training registration and completion data
Creates and distributes training class reports
Schedules training classes in accordance with client and account needs
Reviews and updates course material and procedure manuals
Evaluates need and develops new training material or programs
Evaluates training methodology
Interacts with functional organizations to develop specifications for content of courses
Conducts follow up to determine effectiveness of course material
A bachelor’s degree and two (2) years’ experience in training, education, staff development, personnel or a Medicaid program area. A master’s degree can substitute for one (1) year of experience and a doctorate can substitute for (2) years of experience. Experience can substitute on a year-for-year basis for the required college education
Classroom training delivery and development experience
Experience with computer-based training development
Experience Microsoft Office Suite, with advanced or expert level proficiency in Microsoft Word
Experience with Title XIX or XXI healthcare programs, including Medicaid, Medicare, or Child Health Insurance (CHIP) programs

Namr Learning & Development Analyst Resume Examples & Samples

Act as a regional expert on BCG learning support system (Training Online)
Experience in BCG Learning and Development or in an analytical role with another BST function
Ability to develop a detailed understanding of system functionality in order to serve as a subject matter expert for multiple applications within the team
Ability to leverage both creativity and analytical thinking to meet a wide range of data needs
Ability to manage large quantities of data
Demonstrated willingness to learn and develop own analytical and technical skills
Ability to ask the right questions and help uncover underlying issues an drivers
Ability to quickly define and propose solutions/options
Ability to considers broader impact of problems/solutions
Ability to connect with others and establish credibility quickly
Excellent oral and written communication skills, at all levels of the organization
Effective influencing and teaming skills, in a networked environment and within virtual teams

Senior Learning & Development Analyst Resume Examples & Samples

College Degree and at least five years of experience in training and development or related field
Five years plus previous training and teaching experience
Ability to document processes and procedures to effectively communicate to colleagues
Excellent organizational and time-management skills to handle multiple tasks
Detail oriented to ensure accuracy
Leadership skills to provide direction and guidance to students
Ability to manage time and training resources
Basic computer skills and the ability to navigate through multiple systems without assistance

Accenture Learning & Development Analyst Resume Examples & Samples

Provide input into and implement Capability Development strategy according to the business/market demands, priorities and Accenture strategy
Affinity with the learning requirements of the organization and ability to build strong and trusted relationship with business leads
Build and maintain strong relationships with sponsors, vendors, external professionals and SME’s
Define curriculum that meets business requirements and is aligned with training financial guidelines (next to required Accenture training curriculum)
Map existing learning assets, identify capability development needs (Training Needs Analysis – TNA) not met by current assets and create viable plans that effectively address the business needs
Develop and implement learning assets and programs designed to build the necessary skills (leverage Accenture learning where appropriate)
Track and analyze training expenses against pre-defined budget in collaboration with Finance & procurement
Implement communication plans (including both push and pull communication channels) with business leaders to build awareness of various avenues to build capability, such as training, assets and collaboration (leverage Accenture Learning or other shared services where appropriate)
Expert advisor role for HR business partners & management
Excellent communicator, convincing and strong personality
Strong on organizational sensitivity and a good sense for the business and its needs Attention to detail
Ability to escalate issues promptly
Ability to build and sustain relationships at all levels of Accenture
Experience with Excel and PowerPoint

Learning & Development Analyst Resume Examples & Samples

Develops and maintains Hertz course curricula along with all training materials for the respective application areas as well as other software applications used across the Learning Management Platform
Supports ongoing improvement updates to the LMS, training and education program based upon its effectiveness, success, and ROI
Manage the business needs for the Learning Management systems by way of site and user administration
Partners and builds solid cross-functional relationships with Business, Learning and Development and Information Technology
Data steward ensuring data accuracy and compliance with business reporting
Works with LMS Vendor and 3rd party vendors to improve effectiveness and ensure deliver of content
Provides Help desk support where needed
Performs various ongoing system activities including proxy enrollment, Proxy assignment, (Job codes), Access Permission Assignment and additional administration as needed

Learning & Development Analyst, Asia Region Resume Examples & Samples

Bachelors’ degree or equivalent (Marketing, Communication, organizational Development, Business administration, or Higher Education.)
2 to 3+ years’ experience, 2 years relevant program coordination in talent development, HR or marketing role
Excellent Graphic and written communication skills
Ability to transform raw data into relevant findings
Detail oriented and ability to perform and thrive in a fast paced environment
Advanced proficiency in Microsoft Office(Outlook, Word, Excel & Power Point)
Basic proficiency in Adobe creative suite (InDesign and Photoshop)
Bilingual and proficient in both English and Mandarin
Possess a personality suitable to working across different cultures and countries to build networks while having analytical and organized mindset

Learning & Development Analyst Resume Examples & Samples

Manage Curriculums: Build and Manage Curriculums using social learning and adult learning principles. Develop and manage thoughtful, compelling, impactful and relevant workplace training and development programs for staff at all levels. Comfortably uses different content development software
Facilitation: Facilitate classroom training in an engaging and effective manner. Presents with clarity and conviction and demonstrates excellent command of the subject matter. Uses the Learning Management system to manage and report all training related data
Instructional Design: Develop content using modern methodologies, including social learning, UI and web experiences, traditional content, webinars and e-courses
Experience working with Camtasia, Adobe Captivate, Adobe Connect, WebEx or similar software is a must
Bachelor's degree in Organizational Development, Communication, Education, Human Resources, Business, or a related field. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree
2 - 4 years' experience designing and delivering training in both a live and a virtual classroom
Expert in instructional design, strategy and adult learning principles

Learning & Development Analyst Resume Examples & Samples

Excellent customer facing communication skills
Ability to work under strict deadlines
Flexibility to conduct training for other regions and timezones (i.e. Asia, Europe, etc.)
Knowledge of learning and development service providers
Bachelors' degree in HR, business or related field
2-5 years of experience working within a training and development and/or communication function
2-5 years of experience working with e-learning products and learning management systems
Experience working in a global organization
Experience drafting and executing training communications globally

Learning & Development Analyst Resume Examples & Samples

Bachelor’s degree and 2-4 years of experience in a Learning & Development, Instructional Design or related role required, inclusive of Learning Management System administration
Experience with SCORM course-creation programs a major plus
Prior experience in Human Resources beneficial, but not required
Prior experience with Cornerstone a plus, particularly with Learning, Succession, and/or Performance Management
Solid understanding of Learning & Development common practices
Intermediate to Advanced skills with Learning Management Systems including system configuration, course creation, troubleshooting, and reporting
Must be able to establish collaborative working relationships with staff across Cantel
Superior organization skills will be key to successful performance in this role
Establish an expert working knowledge of the Cantel Talent Management System’s Learning module within our current platform Cornerstone
Provide ongoing administration of the system for HR and be the primary point of contact for all functional Learning Administrators
Create HR training programs and establish a working suite of developmental courses and activities within CTMS
Assist other functional Learning Admins with course creation, implementation, and troubleshooting
Establish standard processes and standards that enable functional ownership of Learning initiatives while also providing corporate oversight and compliance
Ensure our Talent Management System provides a user-friendly, engaging, and career-centric experience for employees
Support Talent Management processes and systems by training HR team members and Learning Admins, creating instructional tools, and providing ongoing coordination and support as needed
Responsible for using standard reports and creating custom reports that provide key insights into L&D initiatives and progress
Secondary responsibilities will include administration support for other modules within the Cantel Talent Management System, (i.e., Succession Planning, Performance Management, Compensation, and others as established)

Learning & Development Analyst Resume Examples & Samples

Develop training materials, or take ownership of materials deployed during industrialisation of new PDC tools, and ensure content is continuously updated
Deploy training across the PDC organisation globally, and monitor attendance
Staying informed about new and existing tools in the marketplace that provide the services needed by the PDC organisation
Work closely with the Innovation and Industrialisation team to stay abreast of any new tools and services that are rolled out
Collaborate with the Tools and Data Analyst to share best practices and fine-tune training material
Stay informed about ongoing Unilever corporate training and development programmes to ensure the PDC organisation leverages these to career development
Highly analytical, diligent self-starter with an eagerness to progress in the company
Comfortable working independently, and will seek out opportunities to improve internal processes
Logical thinker with an analytical mind-set and fast learner to develop working knowledge of new tools and data sets
Numeric or critical thinking background (degree or equivalent, Masters preferred)
Demonstrable project management skills and experience
Highly organised and detail-oriented
Passion for the social and digital world and its implications for business
Experience with the delivery of technical tools training within a large organisation

Learning & Development Analyst Resume Examples & Samples

Collaborate with others to design, develop, implement, and maintain online modules to be administered via the LMS and/or SharePoint
Adapts instructor-led training courses into eLearning modules and ensures program design accommodates the identified delivery method while enhancing the adult learning experience supported by needs analysis and intradepartmental collaboration
Researches new technologies that have potential value for online and hybrid learning and develops new eLearning tools/topics/training/methods to meet organizational learning needs or to improve work flow, reviewing and amending materials as needed
Manages assigned projects to meet deadlines
Provide LMS support, training, and data integrity by researching and resolving LMS problems, performing scheduled activities, recommending solutions and organizing training systems, procedural manuals, and supporting documentation, and uses tools to address current and future L&D tracking needs
Manages employee information, learning records, and learning opportunities and requirements in the LMS and other systems by fielding questions, sending communications, running reports, maintaining records of 1:1 training, customized sessions, and other L&D offerings not managed in LMS
Maintains data integrity in systems by running queries and analyzing data from other systems
Delivers effective programs and services to meet the organization’s strategic objectives by preparing and facilitating a variety of L&D sessions for staff, providing “just-in-time” training based on immediate team or individual needs
Manage the TMG Resource Library on TMG’s intranet site
Develop and redesign new and existing materials and media for a cohesive content flow and to visually represent the TMG brand
Participate in meetings and discussions, and completes other duties as assigned

Learning & Development Analyst Resume Examples & Samples

Review demand and manage training schedules
Organize cohorts based on applicable time zones and learning levels
Coordinate pre-work
Manage enrollment/waitlisting and manager approval using LMS
Source venues & trainers
Organise catering, equipment, facilities with local admin staff
Manage Course cancellations as needed including cancelling logistics, trainers and notifying delegates/registrants
Track and report on attendance and no-shows
Provide delegate lists to external Instructors
Train internal instructors on how to manage delegate lists using LMS
Mark live sessions complete
Track and report on completion rate of Level 1 evaluations
Strong collaboration with Learning Facilitators/Instructors or other Learning professionals to co-ordinate solution delivery
Requires flexible approach to work to enable global and virtual communication across multiple timezones
Coordinating the logistics for instructor led and virtual led course delivery/implementation based on learning implementation plan
Learning support
Communication as dictated by learning programme
Manage license requests

Senior Learning & Development Analyst Resume Examples & Samples

Work with preferred learning vendors, where applicable, to ensure a seamless interface and transition with existing and future Gates learning programs
Facilitation: Facilitate classroom training in an engaging and effective manner. Presents with clarity and conviction and demonstrates excellent command of the subject matter
Uses the Learning Management system and other tools to manage and report all training related data, including quality assurance and evaluation of training implementations
Instructional Design: Develop content using modern methodologies, including social learning, UI and web experiences, traditional content, webinars and e-courses. Is adept at deploying training across a variety of delivery modalities
Bachelor's degree in Organizational Development, Communication, Education, Human Resources, Business, or a related field. Advanced degree preferred
6-8 years' experience designing and delivering training in both a live and a virtual classroom
ATD certification highly preferred

Senior Learning & Development Analyst Resume Examples & Samples

Ability to navigate and make sense of big data sets and unfamiliar data (data cleaning, dealing with missing data, spotting mistakes, integrating data from multiple sources, standardization of data)
Successful use of applied statistics with strong attention to detail and precision with data
Understanding of the difference between correlation and causation
Strong understanding of talent development measures and principles (i.e., Phillips ROI methodology)
Experience with Return on Investment calculations including translating performance impact to financial valuation
Experience developing measurement plans and writing impact studies that include isolating the effects of the solution
Knowledge of process design principles (i.e., Six Sigma)
Experience designing/writing process flows, decision trees, and step/action tables
Ability to write effective measurement surveys and translate the results to business recommendations/actions
Ability to negotiate data sourcing agreements with stakeholder partners
Ability to define measurement needs and translate to requirements for data owners/IT
Strong critical thinking, decision making, and prioritization skills
Strong analytical and statistical skills (i.e., regression analysis)
Experience creating interactive data visualizations (i.e., in Tableau, Cognos Workspace or like tool) preferred
High level of integrity required given this position works with sensitive types of data
Comfortable working with across all business units and departments including Finance, IT, Customer Service Operations, Sales Operations, HR
Ability to work effectively in a virtual team
Excellent team player with strong networking skills
Able to work with a high level of autonomy
Ability to differentiate between use/application of firm business rules vs. adhering to guidance
Expert proficiency with MS Excel and/or Google Sheets
Strong proficiency with MS PowerPoint and Word or Google equivalent
Proficiency with MS Visio or like tool preferred
Experience using statistical tool like SPSS or Minitab is preferred
Experience with SQL and query writing preferred

Firmwide Risk Learning & Development Analyst Resume Examples & Samples

Learning and Development Event Logistics Support: Ensure end-to-end logistics support (e.g. scheduling, planning, audio/visual/multimedia, conference numbers, room reservations/bulk room, room set up, food, materials, etc), manage virtual training events and vendor bookings (security/access to building and facilities)
Learning Management Administration: Support related to Learning Management System (eLMS) usage such as data entry, course set up, learning assignment, participant registrations; Trouble shooting queries around course access, exemption, and completion requests; Online Courses - Building dynamic audiences for assignments ; Monitoring class enrollment (tracking); determine if cancellation is required due to low enrollment, etc
Survey Management: Surveys related to a course and its improvements (e.g., ConfirmIt)
Routine Administrative Procedures: Weekly staff meeting communications/dial-ins/room set up; Weekly report collection/distribution; Ad hoc group directory and org chart updating upon changes in group; Booking team travel, organize complex itineraries and process expenses; Handle regular activities without prompting, and advise, in advance, with issues or delays; Coordinate staff on boarding/off boarding, (requesting equipment setup and system access); Arrange new technology purchases, setup, and other requests for the team; Ability to prioritize key tasks effectively and manage multiple deliverables simultaneously; Management and maintenance of confidential and personal information
Analytics: Assist in designing and preparing reports, spreadsheets and presentations, applying skills in Word, Excel,and PowerPoint; Ensure consistency of all messaging and branding according to firmwide branding guidelines
Undergraduate degree in related field or equivalent experience
Proven experience working in an administrative oriented role
High degree of flexibility and adaptability in work style and communication style based on audience interaction
Ability to manage time, prioritize and escalate appropriately
Ability to successfully multi-task across tactical and strategic initiatives
Superior oral and written communication skills - able to generate high quality emails and messages to individuals at all levels of the organization; proactive and polished man
Self starter with the ability to work alone in a high pressure environment
Demonstrates sound judgment and discretion in handling confidential and sensitive topics
Strong ownership, positive attitude and self-motivated - coupled with strong accountability for tasks

Learning & Development Analyst Resume Examples & Samples

Partner with clients in project scoping for new training projects or training/program maintenance projects
In partnership with SMEs and external vendors, drive development of quality courses by co-creating content to ensure consistent quality, applying best practices, while aligning to overall College strategy
Support deployment of training and other programs, which may include instructor support, logistic support or other facilitation support as needed
Support development of College communications plans
Engage learners and enable the learning and teaching culture through communications with sponsors, communications with partners and communications with learners related to new courses/program offerings and learning accelerator initiatives
Validate and evaluate the effectiveness and impact of new and existing training and development programs to ensure that capability priorities are being achieved for the function
Support design and development of metrics and reporting approach
Provide metrics to inform and align with stakeholders and partners
Support implementation of eLearning courses through testing and learning management system gatekeeper responsibilities
Education or equivalent experience in Training and Development, HR Management, Organizational Psychology or other related field
Knowledge of HR Systems and/or Learning Management systems preferred
Strong analytical thinking and ability to synthesize and communicate complex information
Project management skills, with ability to work on a variety of tasks and manage multiple projects at once
Strong PowerPoint, Microsoft Excel, and Word skills

Learning & Development Analyst Resume Examples & Samples

Responsible for creation of online learning classes utilizing Adobe Captivate 9.0 and suggesting potential future courses
Works with other members of the Customer Operations team to edit proposed training content for consistency, clarity, create relevant content as assigned, and ensure all necessary review and approval processes are conducted prior to posting in the knowledgebase
Acting as a systems expert in SAP and accountable for escalating concerns, troubleshooting problems, and acting as an informational resource for others
Accountable to AS9100 standard auditing process and procedures surrounding the content creation process, review process, and approval process
Responsible for analyzing site data, reporting metrics, and seeking user feedback to make improvements to the knowledgebase
Responsible for training and cascading information to all vested individuals within customer operations through collaboration with the Customer Operations leadership team to ensure documentation is up-to-date, accessible to all, and utilizes approved templates
Conducts problem solving in common day-to-day operations through root cause identification, assessment of standard operating procedure, and individual decision-making
Applies critical thinking and analysis to gaps impacting customer and employee experience
Minimum 2 years of customer service or equivalent job-related experience
Proficient computer skills and experience working with Microsoft Office, Excel and Powerpoint, SAP
Ability to work with all levels of the organization
Ability to multi-task, meet deadlines, and execute project ownership from start to finish
Strong attention-to-detail in a highly dynamic and changing environment
Strong presentation skills and ability to facilitate discussions in a large-group setting
Ability to drive a high-visibility, cross-functional project
Google Suite
Adobe Captivate 9.0
Experience with AS9100 documentation processes
Salesforce knowledge

Learning & Development Analyst Resume Examples & Samples

Compiles, organizes, rewrites and edits draft training materials provided by the account’s provider training department
Develops, formats and edits healthcare provider training workbooks and eLearning tutorials in accordance with contractual requirements, established quality and timeline standards, and at the direction of client-based divisions and provider trainers
Provides expertise regarding training content organization, format, layout and style
Coordinates with trainers and print center employees to ensure the information released is timely, accurate and clear
Conducts research and uses work knowledge to solve complex issues or escalate accordingly
Reviews final product for physical presentation and intelligibility to ensure quality. Seeks timely correction as appropriate
Reviews existing training materials for the purpose of modifying, revising and/or rewriting them and works with originators to determine timely, cost-effective approaches
Stays up-to-date on industry L&D standards and continues developing skills for project management, performance assessment and adult learning
Participates in the development of training materials for Publications Department employees
Participates in internal process improvement projects, the maintenance of the internal style guide, and other internal projects as needed
Attends project meetings as appropriate
Complete other tasks as determined by the employee’s supervisor or department manager