Director, Learning & Development Resume Samples

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J Mertz

Jany

Mertz

1732 Junius Parks

New York

+1 (555) 633 5664

1732 Junius Parks

New York

Phone

p +1 (555) 633 5664

Experience Experience

San Francisco, CA

Director Learning & Development

San Francisco, CA

Hyatt, Leffler and Quigley

San Francisco, CA

Director Learning & Development

Direct the deployment of the strategy through a team of professionals, consisting of program and project managers and professionals with responsibility to embed this initiative through all levels and functions of SCO
Direct teams in evaluation and development or sourcing necessary content and management of all program timelines
Deploy resources in support of all related SCO strategic learning initiatives including responsiveness to changing priorities
Lead change management program as part of all programs, projects and initiatives
Build and lead the SCO L&D knowledge management process to improve performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the SCO organization
Promote L&D knowledge sharing through the organization's operational business processes and systems by, among others, strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchange of information across systems
Promote collaborative tools such as activity rooms to facilitate sharing of ideas and work among internal teams and external partners

New York, NY

Director, Learning & Development

New York, NY

Pagac, Buckridge and Kovacek

New York, NY

Director, Learning & Development

Manage and develop the Learning and Development manager
Work as part of the Global Talent Management team, promote best practices and assist with the implementation of other critical business initiatives
Leads and/or supports development initiatives to improve individual and team performance across the business and enhance employee core capabilities
Evaluate trainer performance and the effectiveness of training programs, providing recommendations for improvement for both delivery methods and course content
Provide performance and organizational development consulting and serve as an adviser to HR Business Partners, other HR functions and the business
Create and implement strategy for developing people management and leadership capabilities across ICF; Prioritize and sequence areas for focus
Develop and manage external vendor/partner relationships resulting in high-quality, cost-effective learning solutions

present

Phoenix, AZ

Senior Director, Learning & Development

Phoenix, AZ

Erdman Group

present

Phoenix, AZ

Senior Director, Learning & Development

present

Help in the roll out of the new-age Learning Management System and leverage all in-built workflows for maximizing efficiencies
Manage training operations including planning, budgeting, communications, and administration
Proven leader in driving enterprise-wide learning initiatives and strategic projects related to Learning and Development
Continually improve effectiveness and operational efficiency of the programs
Implement training assessment and evaluation methods to measure individual success and program effectiveness, and to continuously improve resources
Program Manage all aspects of Learning Delivery for all strategic initiatives in the geography
Monitor and report on program effectiveness based on continual monitoring

Education Education

Bachelor’s Degree in Integrity

University of Kentucky

Bachelor’s Degree in Integrity

Skills Skills

Excellent knowledge of training, career and organizational development techniques, policies and procedures, including all applicable EEO and ADA regulations
Strong executive presence and an ability to influence in a collaborative environment
Strong business and financial acumen; exceptional ability to interact effectively cross-functionally with business leaders
Ability to build strong relationships across a variety of stakeholders, influence others, and manage laterally to outcomes
Able to establish strong personal credibility and build client relationships throughout the organization
Ability to plan, communicate the strategy and pay close attention to detail (ie both strategic and execution)
Have a growth mindset, be willing to take managed risks, learn quickly and adapt
Design and implement inspiring and innovative on-boarding and leadership development experiences for employees that are scalable across the globe
Facilitation/strong presentation skills
Proven ability to partner and communicate with key stakeholders

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Director, Learning & Development Resume Examples & Samples

Financial Services Knowledge, P&CB experience preferred
Broad knowledge of RBC business, mandate and objectives
Undergraduate degree and/or Graduate degree (Arts, Business Administration, adult education and workplace learning
Minimum of 10 years experience developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope
Minimum of 7 years managing learning professionals and large teams
Certified in Instructional Design

Director, Learning & Development Resume Examples & Samples

Diagnose and identify priorities for each of the labels and corporate functions
Identify the right solutions – training sessions but also non-obvious solutions
Identify appropriate partners and set up the learning solutions
Lead on designing some sessions – for example, team effectiveness
Co-facilitate when required e.g. Innovation programmes
Act as a coach where appropriate to employees
Strong L&D background – needs analysis, creative solutions and delivery
Facilitation/strong presentation skills
Advanced communication/influencing skills
Analytical skills (needs analysis, evaluation)
High energy, positive, can do person
Make things happen and relishes accountability
Proven project manager, planner and organizer who can handle several tasks simultaneously, often under pressure

Senior Director, Learning & Development Resume Examples & Samples

Bachelor’s degree in Adult Learning and Development or Organizational Development or Human Resources. Master’s a plus
2-3 years of experience playing a critical role in learning for an organization of 2000 staff or more
3-5 years of experience facilitating adult learning and leading meetings
Proficient in Microsoft Office – Word, Excel, PowerPoint, Outlook
Experience with a Learning Management System, experience with Oracle a plus
Curriculum Development experience a plus
Partner with 18 Subject Matter Experts to plan and execute the learning initiatives of NYC University
Supervise the IT Trainer and the Learning and Development coordinator
Develop the annual budget and monitor to maximize the use of the resources
Work with the Subject Matter Experts and contracted curriculum writers to develop new curriculum as requested
Train, coach and recruit staff to facilitate YMCA of Greater NY curriculum

Director, Learning & Development Resume Examples & Samples

Create and promote a positive work environment
Actively and positively influence staff retention, staff development and job satisfaction levels
Partner with VP Global Learning and Development and VP Retail Development to ensure a succession plan for the L&D team is in place
Take corrective action to improve unsatisfactory performance, in consultation with VP Global Learning and Development and VP Retail Development and appropriate line Management
Consistently coach your staff with a focus on enhancing their effectiveness and productivity
Prepare and deliver performance appraisals for team members (when and as appropriate), providing relevant and specific feedback
In collaboration with VP Global Learning and Development and VP Retail Development identify, implement, and monitor outcomes from individual and team L&D initiatives delivered. Provide feedback on execution to relevant team manager
Complete internal reports and participate in various initiatives as/when required
Manage team compliance with all company policies and procedures, Customs regulations and relevant trading laws
Perform any other duties as requested in a diligent and conscientious manner
University or College Degree in Business, Human Resource Management, Organizational Development, etc., or equivalent
8+ years, including service industry leadership or learning & development experience
Proficiency in MS Microsoft computer applications (Excel, Word, PowerPoint) and email skills required
Strong knowledge and understanding of retail is essential and fashion industry preferred
Ability to multi-task and manage time well. Thrives on working in a fast-paced, complex environment
Organizational agility to get things done both through formal channels and informal networks
Proven team management skills leading, motivating, managing assigned team members to effectively deliver predetermined learning goals and objectives
Strong interpersonal skills. Able to effectively operate in a culturally diverse environment and across a variety of position levels with astuteness and sensitivity
Project management skills and expertise
High degree of integrity and confidentiality with a keen sense of business acumen
Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines. Ability to work autonomously and with flexibility
Fluent English communication skills, both oral and written, are essential. Comfort in delivering to senior management at all levels of the organization

Director, Learning & Development Retail Resume Examples & Samples

The Director will be responsible for needs analysis, solution planning, content development or acquisition, staffing and relationship management. The Director will be also be responsible for managing content development teams, subject matter experts and program facilitators and faculty, as appropriate, as well as the effective marketing, coordination and measurement of all programs under his/her responsibility. The Director will assess Retail training and development needs and determines initiatives needed to support Retail divisions in achieving their business goals. The Director will also be responsible for managing project consulting assignments as directed by the VP of Global Learning and Development
Create and promote a positive work environment
Actively and positively influence staff retention, staff development and job satisfaction levels
Partner with VP Global Learning and Development and VPs of Retail to ensure a succession plan for the L&D team is in place
Take corrective action to improve unsatisfactory performance, in consultation with VP Global Learning and Development and VPs of Retail and appropriate line Management
Consistently coach your staff with a focus on enhancing their effectiveness and productivity
Prepare and deliver performance appraisals for team members (when and as appropriate), providing relevant and specific feedback
In collaboration with VP Global Learning and Development and VPs of Retail identify, implement, and monitor outcomes from individual and team L&D initiatives delivered. Provide feedback on execution to relevant team manager
Complete internal reports and participate in various initiatives as/when required
Manage team compliance with all company policies and procedures, Customs regulations and relevant trading laws
Perform any other duties as requested in a diligent and conscientious manner
University or College Degree in Business, Human Resource Management, Organizational Development, etc., or equivalent
8+ years, including customer-focused industry learning & development experience in a leadership capacity
Proficiency in MS Microsoft computer applications (Excel, Word, PowerPoint) and email skills required
Strong knowledge and understanding of retail is essential and fashion industry preferred
Ability to multi-task and manage time well. Thrives on working in a fast-paced, complex environment
Organizational agility to get things done both through formal channels and informal networks
Proven team management skills leading, motivating, managing assigned team members to effectively deliver predetermined learning goals and objectives
Strong interpersonal skills. Able to effectively operate in a culturally diverse environment and across a variety of position levels with astuteness and sensitivity
Project management skills and expertise
High degree of integrity and confidentiality with a keen sense of business acumen
Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines. Ability to work autonomously and with flexibility
Fluent English communication skills, both oral and written, are essential. Comfort in delivering to senior management at all levels of the organization

Director, Learning & Development Resume Examples & Samples

Leading efforts to identify and design learning and organizational development needs that support critical business initiatives. Develop and deliver appropriate solutions by working with internal and external resources
Lead the learning strategy, planning and development in the C&W North America region by assessing the learning and development needs. Conduct a needs analysis to determine the learning requirements to fulfill the goals and objectives of C&W within North America
Work with Learning team, HR business partners and business leaders to identify and implement organization learning programs and talent management processes to support and partner with the business
Manage the end-to end development process, including training design and delivery
Manage all aspects of training lifecycle, to include supervision of ongoing training programs, development of future training programs, and training consultation for key stakeholders, marketing and communications of programs, manage budgets and resources, reporting and maintenance of training records, vendor and stakeholder management
Bachelor’s degree with a minimum of 10 years relevant Learning and HR experience
HR strategic planning, performance consulting with executive level clients and relationship building within a matrix management organization
Demonstrated experience in developing and managing large scale learning programs for national sales teams
Demonstrated experience in developing and managing large scale learning programs for new managers and seasoned leaders
Must be highly professional and ethical
Strong platform skills

Director, Learning & Development Resume Examples & Samples

Demonstrates and model client service standards
Shows respect, initiative, enthusiasm, and flexibility
Represents Sephora in a professional and ethical manner at all times, following Sephora guidelines and Values
Critical competencies: Managing Vision & Purpose, Dealing with Ambiguity, Strategic Agility, Interpersonal Savvy, Managerial Courage, Positioning Skills, Building Effective Teams, Developing Direct Reports
5+ years of direct experience leading a training team in a mid-sized organization (retail preferred or corporate HQ with field outlets)
Previous experience in the cosmetic or specialty store industry preferred
Experience with, and full understanding of the Sephora concept a plus
Experience with, and knowledge of Sephora retail management roles a plus
Ability to travel as required a minimum of 20%
University degree or equivalent experience

Director, Learning & Development Resume Examples & Samples

Partner with key business partners to understand key business priorities and consult on best-in-class, scalable and modern training delivery solutions
Assess, design, deliver/facilitate and evaluate learning/management programs (use of adult learning methodologies) and obtain pilot feedback and synthesizing into a program build
Align curriculum modules to specified competencies
Manage external training vendors, consultants, subject matter experts and internal employees on curriculum design initiatives
Obtain feedback from client during the developmental cycle to ensure final product meets requirements
Produce program deliverables based on requirements also provided by the program designer. (ex: classroom, modules, video, apps)
Assist in developing and editing presentations for executive review in relationship to programs
Conduct focus groups
Define, analyze and implement training metrics, objectives, key results and productivity gains that inform the success of the trainings and tools
Bachelor’s Degree in a relevant field (HR, adult learning, instructional design)-Masters preferred
5-8 years of experience in the areas of leadership development, needs assessment, instructional design, and content development within a corporate learning & development setting
Expertise in developing online/eLearning curriculum using current authoring tools such as Adobe Captivate and Articulate Storyline as well Microsoft PowerPoint, Excel and Word
Ability to
Generate new and innovative ideas
Adapt and incorporate social media into learning solutions
Manage ambiguity in a fast paced work environment, push through business challenges and work with clients
Maintain schedule (time management) and meet milestones and deliverable dates
Strong collaboration skills with colleagues across business lines and levels

Director, Learning & Development Resume Examples & Samples

Support the role of managers at Microsoft consistent with our cultural attributes and values
Execute a world class Management Excellence Strategy at large scale and a global level
Effectively partner with managers, leaders and HR for successful implementation and alignment of people management initiatives
Utilize quantitative and qualitative data to inform current state and future strategic opportunities
Use a vast array of learning approaches and technologies to develop great people managers
Help to design and effectively facilitate events which build the management community
Employ and model excellent instruction, facilitation, and coaching methods and be able to move easily between these
Partner across the global enterprise to ensure there is strong alignment to core frameworks, and models for management
As applicable, manage others in the execution and implementation of projects, programs and initiatives, and model the way as Microsoft manager
Experience working directly with people managers in a large, complex, global industry
Knowledge of core people management responsibilities, and the evolving capabilities needed to lead teams that demonstrate the Microsoft cultural attributes and values
Experience working with leaders, managers and HR stakeholders, to effectively manage multiple perspectives and achieve an aligned outcome
External and industry perspective on learning and development strategies
Demonstrated experience as a trusted advisor in people management issues
Systems thinking to ensure we are taking holistic approach
Strong Business Acumen that includes understanding of Microsoft mission, strategies and priorities
Ability to simultaneously manage complex business, and organizational, needs with agility
Have a growth mindset, be willing to take managed risks, learn quickly and adapt
BS/BA with a concentration in learning and development, organization development, human resources management, psychology, business or similar fields (M.A. or M.S. in a related field preferred), or a minimum of 10 years of experience in a similar or related role(s)
Demonstrated experience working with, and developing managers, in a large industry or organization
Demonstrated experience leading virtual teams
Demonstrated effective communication skills at all levels of the organization including senior HR and business leadership
Experience with new learning approaches and technologies preferred
Business knowledge of the high-tech industry preferred
This position may require travel

Director, Learning & Development Resume Examples & Samples

Guide, develop and deliver effective training content as a senior mentor and member of the Eze Software Group training team
Spearhead communication and announcements regarding training programs and activity to Eze Software Group employees
Provide routine updates to senior management on all training related initiatives (upward feedback, day-to-day interactions with staff, and including formal proposal/presentations)
Develop and deliver course content including eLearning to varying levels of management
Manage a variety of company-wide programs including but not limited to the external certification program, mentor program, scholarship program, and other similar offerings driven by the training team
Measuring content development cost and ROI
Set, manage and track progress on goals for the Eze Software Group training team
Manage training budget for Eze Software Group
Work with HR line business partners in creating any required strategies for the businesses to accelerate organizational effectiveness and / or engagement
Bachelor’s degree in a related field
8 or more years of experience in corporate training
Experience of leading teams successfully to deliver large scale projects or change
Proven ability to develop and deliver effective training content tailored to different audiences ranging from entry-level employees to senior
Experience with LMS and other learning technologies
Ability to analyze and interpret quantitative data (for example in MS Excel) into meaningful and relevant qualitative information
Exceptional writing and public speaking skills
Strong relationship building skills and ability to work with people at varying levels in the organization
Excellent organization skills and attention to detail
Analytical thinking and problem solving abilities and the ability to manage multiple assignments simultaneously

Director, Learning & Development Resume Examples & Samples

Design and develop strategic leadership development programs, tools and processes to build leadership capability in alignment with organizational business objectives. Develop and maintain a variety of learning and development solutions based on business needs
Designs, implements and continuously improves primary development programs. Designs and incorporates effective communication and feedback methods for leadership development curricula. Programs to be managed include high potential and executive leadership programs
Consistently assesses and measures training and development programs to ensure relevancy to the needs of the changing business landscape
Works collaboratively across the organization to evolve, develop and drive the talent development philosophy, strategy and programs to build organizational capacity
Consults with HR business partners and key business stakeholders to continually build relationships. Works closely with senior management team across the enterprise to identify and anticipate learning needs of leaders. Ensures integration of core programs, curriculum and concepts
Responsible for resource allocation including personnel staffing and program budgets
Has supervisory responsibility for a staff of Learning and Development professionals, often in multiple locations. Coaches, mentors, and delegates assignments to provide leadership and development opportunities. Responsible for performance management, staffing, and workflow management decisions. May provide input to hiring decisions outside of assigned area
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
10+ years experienced in developing and designing leadership programs
8+ years progressive leadership roles
Excellent writing, editing, communications, and interpersonal skills
Knowledge of training, career and organizational development methods, policies and procedures
Results oriented with demonstrated competency in executing strategic plans
Experience and knowledge of functional tools and infrastructure
Problem-solving, collaboration, critical thinking, team building, and negotiation skills
Displays leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential

Director Learning & Development Resume Examples & Samples

Direct the development of the competency model to support training and skill development across SCO global functions through exhibiting and sharing knowledge of the program, providing education to others and modeling CBL behaviors
Direct the deployment of the strategy through a team of professionals, consisting of program and project managers and professionals with responsibility to embed this initiative through all levels and functions of SCO
Direct teams in evaluation and development or sourcing necessary content and management of all program timelines
Deploy resources in support of all related SCO strategic learning initiatives including responsiveness to changing priorities
Lead change management program as part of all programs, projects and initiatives
Ensure the availability of business reports and metrics pertaining to programs, projects, and initiatives activities/progress that inform management decision-making
Build and lead the SCO L&D knowledge management process to improve performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the SCO organization
Promote L&D knowledge sharing through the organization's operational business processes and systems by, among others, strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, to facilitate seamless exchange of information across systems
Promote collaborative tools such as activity rooms to facilitate sharing of ideas and work among internal teams and external partners
Provide support for the establishment and nurturing of learning communities of practice, including workshops, one-on-one guidance, and troubleshooting
Share experiences across internal and external learning communities of practice, business units, and networks on innovative approaches in knowledge sharing, including organizing knowledge sharing events (such as knowledge fairs, site visits, interviews, participation in orientation and training sessions, and preparation of case studies/brochures/presentations)
Help monitor and evaluate the knowledge sharing program, and liaise/benchmark with internal/external organizations to identify industry trends, best practices and opportunities to leverage across the business
Support development of innovative forms of learning to improve retention and compliance and embed that in the design of learning programs, projects, and initiatives e.g. CBL, Bio Academy, etc
Assist in curriculum and vendor rationalization efforts, design and development of the Learning functions, development of governance and transparency mechanisms, operational processes design, and the setting and enforcement of standards
Influence cross-functional teams without formal authority, work collaboratively with others to solve problems, lead teams and establish strong working relationships
Assist with leading and developing the Learning & Development organization
Participate on the Learning and Development leadership team
Bachelor’s degree in education, training and development, or comparable fields of study
Minimum of 10 years’ experience in organizational learning & development team in a global organization
5-7 years’ experience leading a team of learning and development professionals
Experience developing competency models and implementing Competency-Based learning systems and initiatives
Master's level degree in education, training and development, or comparable fields of study
Experience in a GMP regulated environment with strong content knowledge of cGMP/regulatory compliance
Experience managing large-scale organizational change initiatives
Manufacturing and/or Quality experience
Knowledge and experience in: learning measurement and evaluation; process and tools for capturing, organizing, and using individual and organizational intellectual assets, such as competencies, best practices, etc
Excellent oral, written and presentation communication skills required and the ability to get consensus and collaboration across many business units; explain complex concepts in layman's language generate enthusiasm; communicate with all levels of management and staff; establishing straightforward, productive relationships; treating all individuals with fairness and respect, showing great drive and commitment to the organization’s mission; and inspire others
Ability to coach, motivate, and guide individuals and teams in learning and improving effectiveness; influence decisions within and outside the organization; and listen effectively, resolve issues, problem solve, time management and prioritization skills a must to ensure success
Proven track record of aggressively driving learning and business strategy by contributing to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of business plans and strategies

Senior Director, Learning & Development Resume Examples & Samples

Manage the development of instructional materials (e-learning, facilitators guide, job aids, reference guides, audio and video scripts, story boards, navigational text, tests, etc.) that transform complex information into professionally written, interactive multimedia instruction
Select and design appropriate content structures and learning methodologies for blended solutions, e-Learning courseware, instructor-led and virtual classroom, video, virtual simulations, and performance support tools
Lead eLearning education projects through the design lifecycle from scoping, research and analysis, through design, development, and implementation; providing clear timelines through all phases, communication with the internal champions, and select appropriate measurement for successful application
Implement training assessment and evaluation methods to measure individual success and program effectiveness, and to continuously improve resources
Bachelor's degree in Instructional Design, Instructional Technology, Adult Education, Distance Learning, Human Performance Technology or related field or Equivalent Experience
Experience in the design and development of digital instructional materials
Proven proficiency in utilizing instructional design methodologies and adult learning theories
Work with graphic designers to ensure multimedia and graphics for education and course development are aligned with internal branding and quality
Proficient in Windows XP Professional and/or Windows 7, Microsoft Office suite, and learning program design software

Director, Learning & Development Resume Examples & Samples

Set the strategy for APAC training, aligned under the global strategy
Lead the training design and delivery for the Global Partner Group (GPG)
Design and implement regular TNA’s and ensure ongoing needs are captured and delivered to support the business needs and inform redesign of existing courses
Continue to build and develop a world class training team in APAC
Deliver against those needs, ensuring global design is adapted for regional delivery
Manage the delivery of all onboarding training for all teams across APAC
Design and deliver all internal “offsite” events, understanding needs and delivering to relevant audience
Design and manage the delivery of a comprehensive curriculum which incorporates blended learning solutions, tracks learning and supports career paths within Expedia
Align all training interventions with competency framework, working closely with HRBP’s
Evaluate trainer performance and the effectiveness of training programs, providing recommendations for improvement for both delivery methods and course content
Support the roll out of key business initiatives, delivering high impact training support solutions
Manage a team of trainers across APAC to deliver outstanding training interventions
Bachelors’ degree in Business, Education or related field. Professional certificates in Training & Development preferred
At least 10 years experience in learning and development
Strong people and influencing skills. Proven team leadership skills, and ability to effectively establish and maintain working relationships with all levels of the organization
High degree of competency with adult learning concepts, practices, and procedures including the design of instructor led & web-based training and delivery of content with strong facilitation skills
Strong written, verbal, presentation & persuasion skills required
Domestic & international travel required
Proficiency in the use of Microsoft Office Suite of tools required
Excellent communication and customer management skills
Shows judgment when analyzing situation and making decisions
Creative in developing solutions
Enthusiastic and positive attitude
LI-CL1

Director, Learning & Development Resume Examples & Samples

Lead the planning and logistics for all learning offerings including: eLearning, digital learning tools, conferences, webinars, and conference calls
Conduct project management for learning initiatives by creating project plans, building agendas, and communicating with stakeholders and vendors
Collaborate with store leaders and project managers to coordinate training for new store openings
Serve as the primary point of contact for L&D communications by: writing messages for daily updates, developing content for L&D webpages, and corresponding with field leaders & stores on L&D issues

Director, Learning & Development Resume Examples & Samples

Facilitate management and leadership programs and partner with peers to implement a Train the Trainer model
Partner with external vendors to deliver technical and sales training programs
Design and engineer large scale learning days or conferences for employee base that address key business drivers
Develop marketing and communication plans to ensure training engagement and attendance levels meet the organization goals
Responsible for developing and managing on and off site employee engagement events that create unique, only-at-Condé-Nast experiences
Manage and develop the Learning and Development manager
8-10 years human resources experience with at least 5 in a learning and development function
Proven experience developing an organization’s digital acumen and leadership skills
Must be an expert facilitator who possesses a strong presence and displays high levels of energy and charisma
Experience managing a staff as well as strong relationship building across an organization
Considerable experience in project management, managing multiple projects concurrently
Strong understanding of instructional design and curriculum development methodologies
Proven effectiveness in identifying skill gaps through listening and interviewing business partners and subject matter experts
Strong interpersonal communication (verbal and written) and collaboration skills
Experience implementing and utilizing Talent Management platforms a plus
Strong communication and change management skills
Experience with new and innovative learning techniques i.e. social, mobile, etc

Director, Learning & Development Resume Examples & Samples

Collaborates with key stakeholders across the bank to identify opportunities for the learning and development function to advance business initiatives and achieve corporate goals
Design and implement a company-wide learning strategy. This includes the assessment of First Republic’s learning platforms from a technical and financial standpoint; identifying resource allocation gaps and proposing metric-based solutions to optimize the learnings available to employees
Oversee the transformation (design, development, and deployment) of both new hire and new leader onboarding programs. Develop, implement, and own metrics related to new hire onboarding as well as employee, management and leadership development
Plan and execute large-scale, multi-day training seminars for executive leadership, young professionals, and middle management. Own vender and third-party relationships while delegating responsibilities effectively to a high-performing team
Lead a dynamic team by example; we’re looking for a visionary and a doer
Establish evaluation benchmarks for program effectiveness while designing valuable feedback mechanisms to improve development programs
Oversee First Republic’s online performance management and training systems, including the bank’s mandatory online compliance trainings for personnel. Serve as an effective point of contact for employees and managers regarding inquiries and feedback related to our platforms and trainings. Stay abreast of new technologies in the market to place First Republic on the cutting edge of performance management and training
Explore and propose forward-thinking training ideas, especially in regards to the ever-increasing role of technology, innovation, and risk on the financial industry. Be a strategic thought-leader in the future of the bank and what we can do now to prepare our employees and leadership for the challenges and opportunities that lie ahead
The ideal candidate will have three to five years’ experience in training, enterprise learning, organizational development, and/or performance management
Achieves results: outcome and metrics driven; able to use internal research and benchmarking to create, revise and deploy programs
An experienced event planner with great comfort managing logistics, delegating responsibilities, and resolving last-minute complications. Be a calm and collected leader under pressure
Advanced consulting and facilitation skills with a demonstrated ability to adapt style to the needs of stakeholders
Strong business and financial acumen; exceptional ability to interact effectively cross-functionally with business leaders
Deep understanding of multiple learning delivery methods including classroom, online, virtual, social, blended as well as emerging/future methodologies for developing talent. Must possess familiarity with learning technologies, measurement strategies, and broader talent analytics
Strong executive presence and an ability to influence in a collaborative environment
Team Leadership. Demonstrated ability to get things done through others both direct report leaders as well as through partnerships with other HR professionals outside direct reporting relationship
Ability to build and cultivate relationships with internal clients
Able to establish strong personal credibility and build client relationships throughout the organization
Collaborative: Demonstrated ability to lead and influence

Director, Learning Development Resume Examples & Samples

BA/BS (or equivalent) in instructional design, human resources, or related field required
7+ years of instructional design and development experience
Significant design and development experience and demonstrated ability in applying adult learning theory and iterative instructional design methodologies (i.e., Successive Approximation Model (SAM), using a variety of innovative approaches
Able to prioritize and execute tasks in a high-pressure environment; experience operating in a matrix environment
Program and project management expertise
Strong development experience using Rapid Development tools, e.g., Articulate, Storyline, Captivate, Lectora, Adobe Creative Cloud Applications
Experience with developing Brand Service training / Management & Leadership Development
Design and development experience for hospitality or service related organization
Experience in publishing and testing in a learning management system
Proven experience in development of multiple learning modalities, i.e., mobile, online
Graduate degree in Education, Instructional Design, or related field
Project management certification
Organizational Capability- Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit
Talent Management- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives

Director, Learning & Development Resume Examples & Samples

Strategic design of high impact learning solutions that are based on science and research that integrates leading edge training theories
Use data to maximize learner participation, and take a blended approach to learning that incorporates coaching, workshops, 1:1 sessions, action learning and remote learning
Manage an eLearning Team
Manage Learning & Development budget
Continually assess learning needs, evolve development strategies and increase the impact of their delivery
Work with key stakeholders (e.g. business executives, operations leaders, program managers, HR business partners) to construct a plan to clarify and prioritize opportunities with development, performance and knowledge gaps
Harmonize and align other learning offerings into the learning solutions portfolio to ensure economies of scale, quality of experience and overall impact
Passion for people development both professionally and personally
Passion for research and data with the ability to use that information to assist in the development of meaningful programs
Exceptional consulting, coaching, and facilitation skills (in-person, virtual and e-learning)
Ability to interact and collaborate comfortably and effectively with diverse group of leaders at all levels of the company
Proven ability to lead change and implement initiatives
Self-starter willing to immediately dive in to put processes in place and drive projects forward
3+ years’ experience working as a Learning & Development professional
Proven experience building curriculum, designing and implementing highly effective, results-driven programs, e-courses and development strategies

Director, Learning & Development Resume Examples & Samples

Align L&D team support to company’s strategic vision by collaborating with business partners to identify training needs and competency gaps. Influences and/or supports changes in organizational behavior. Serves as an internal consultant to facilitate team building; resolve group conflict and changes in group strategy/directions/expectations. Regularly engages with senior management to inform status on projects and progress. Proactively seeks out new vendors, programs, and products when applicable and provides recommendations on implementation. Work closely with HR Business Partners to help business unit leaders set strategy, improve core business processes, redesign organizational structures, clarify roles and accountabilities with key stakeholders/partners, and realign cultures
Conduct needs assessments to design learning and development programs and tools which enhance performance and positively impact productivity. Determine appropriate blend of learning approaches with web-based technologies in order to create and deliver best in class learning programs. Provide support, coaching, tools and interventions to HR partners and Business Leaders to address key group/organizational issues or priorities
Lead and support leadership development across functions while integrating appropriate stakeholder involvement and company resources. Partner with L&D Directors to facilitate the ongoing enhancement of leadership competencies and readiness at all levels within the organization, including building a talent pipeline. Supervise and provide guidance to Learning & Development Managers in creating and delivering programs that are aligned with core values and leader success profile
Oversee multiple projects simultaneously and provides input on the development of new organization-wide initiatives. Facilitate collaboration between HR support teams, HR field and all areas of the business to achieve objectives. Use project management skills and direct/indirect leadership skills to facilitate team projects. Develop and implement pre-program solutions to prepare participants and maximize the experience. Provide post-program feedback and solutions to support application of learning. Work with Learning & Development team to provide analysis of the effectiveness of programs and initiatives, demonstrating success/return on investment
Make recommendations and decisions, typically with approval from SVP that have significant impact on operations for multiple areas within the business
Make recommendations to leadership teams on training solutions that drive strategic focus on long term sustainability. Recommendations will have impact enterprise-wide
Must build and maintain relationships with all levels throughout the enterprise; work closely with operational leaders, field operations, learning and development teams and teams across all business units
10+ years of progressive training/facilitation experience
6+ years of previous management or supervisory experience
Facilitation experience with the demonstrated ability to communicate information to varied audiences
Ability to adapt to constantly changing priorities and managing a wide range of projects
Experience conducting needs assessments, gap analysis, performance analysis, and determine the appropriate performance improvement solution or initiative
Ability to listen and determine a unique requirements across a wide range of business units
Strong analytical, diagnostic, consulting and problem solving skills
Excellent presentation skills
Ability to influence leadership at all levels
Proficient with Microsoft Office
Experience with talent management and learning management systems
Ability to travel as needed (around 50%)
Masters Degree
Previous experience in the hospitality industry or another high volume service oriented industry
Proficient with personality based assessments and strengths finders

Director, Learning & Development Resume Examples & Samples

Provide thought leadership and best practice research to identify and design talent management and learning strategies to meet the leadership needs of the organization. Responsible for the creation, design, development and assessment of programs. This will be accomplished through building partnerships in HR and key executives to
Create tools, resources, and education to enable the successful execution of a talent process for McAfee including a firm wide framework. Identify effective processes to accurately assess talent and readiness of corporate high potentials. Determine programs to support the development of these employees
Own the performance management cycle by creating tools for managers for goal setting, performance reviews and development plans to accelerate the growth of McAfee employees
Create, implement, and integrate competency models that serve as the foundation of the talent management strategy. Partner across HR to integrate competencies into the full life-cycle of employees to include attraction, identification, assessment, development, retention, and engagement. Oversee the creation, maintenance, and integration of a valid and reliable competency-based 360 assessment tool
Assess, determine and implement learning programs for the organization to ensure the development of high performing and engaged associates. Design learning programs for both leaders and individual contributors
Manage the corporate onboarding program including new hire orientation as well as the development of tools to help managers successfully onboard new employees; and
Provide training & facilitation of learning programs. Partner with business managers to facilitate team off-sites

Director, Learning & Development Resume Examples & Samples

Design and facilitate resources and learning experiences centered around cultural competence in recruitment and hiring (e.g. training for veteran hiring managers, support materials for recruiters)
Design resources and learning experiences centered around hiring Executive Directors and other executive talent across the organization
Revamp hiring tools and trainings to assess new/revised competencies and core values, and to better evaluate things named in our new organizational talent philosophy (learning, management, cultural competence, etc.)
Make recommendations regarding implementation and adoption of new hiring resources across the organization
Coach and advise teams and individuals in operating with cultural competence in recruitment and hiring
Liaise with recruiters, HMs, and legal affairs team re: recruiting and hiring with legality
Assist in leading the Talent Acquisition Team’s efforts toward individual personal identity development

Director, Learning & Development Resume Examples & Samples

Provides leadership to managers and experienced professional staff may also manage front line supervisors
Manages an organizational budget
Develops and implements policies and procedures to achieve organizational goals
Assists in the development of functional strategy
Decisions have an extended impact on work processes, outcomes, and customers
Interacts with internal and/or external leaders, including senior management
Persuades others into agreement in sensitive situations while maintaining positive relationships
Demonstrated ability to partner with business leaders to drive change
Demonstrated ability to foster a culture of engagement, innovation and development within team of direct reports
Expertise in developing technical trainings preferred
Strong Project Management Skills required
Ability to lead virtually required
Bachelors and Advanced Degree in related field, or equivalent work experience, preferred
12+ years experience in related field, preferred
Prior supervisory experience, preferred

Director, Learning & Development Resume Examples & Samples

Minimum 10 years with corporate experience in leadership development and/or organizational development in a fast-paced environment
Minimum 10 years’ experience successfully delivering learning and leadership development programs
Bachelor’s degree required in Human Resources, Organizational Development, business or related field of study
Minimum of 7 years leading in a Sales organization, preferably a commission only sales force (Preferred for Sales Lead)
Master’s degree is preferred. Strong written and verbal communications skills
Excellent interpersonal skills including influencing and relationship-building across functions
Able to see the big picture and work on strategy while being hands on with the day to day function
Comfortable facilitating meetings and creating and delivering training and presentations to a variety of audiences. On-line and distance delivery experience using collaboration tools such as Adobe Connect, WebEx or Lync is a plus
Knowledge and abilities in the principles and practices of organizational development, change management, and process improvement methodologies

Director, Learning & Development Resume Examples & Samples

Oversee planning and delivery of L&D programs globally; focus areas include personal effectiveness, communication, teambuilding, management and leadership
Strategically align training and development programs to support company goals, employee needs and career growth
Design and develop programs for all areas of leadership training including role specific, general skills development and management training
Successfully manage the Riverbed High Potential Program
Oversee Global Succession Planning Program in partnership with global HRBP teams
Manage Culture Initiatives in coordination with Internal Communications
Directly facilitate and lead classes
Design and develop metrics to assess the effectiveness of training and development programs
Manage, coach and develop training staff (2 direct reports)
Work closely with outside vendors to effectively tailor and present classes to internal audience
Maintain the budget for training and development initiatives
Maintain strong partnership with Sales Enablement Training Team and HR Business Partners worldwide to ensure alignment
Must be a strong team leader with the ability to inspire own team as well as effect change with cross-functional teams
Must have at least 10 years’ experience in consulting with executive-level leadership and below to design corporate training programs
Must have at least 10 years’ experience in conducting training to end users and management
Excellent written and oral communication skills including the ability to plan and delivery effective presentations is a must
Bachelor’s degree preferred with 10+ years of hands-on progressive experience in training and development in a leadership position
Ability to understand business issues and link results to organizational effectiveness
Highly developed interpersonal skills
Travel expected: 20-30% (US and International)
Certification in Crucial Conversations, Crucial Accountability, and The 7 Habits of Highly Effective Managers is a plus

Director Learning & Development Resume Examples & Samples

Responsible for contributing to the GLD COE’s development strategy while concurrently
Delivering learning solutions across all Sanofi NA functional and business units
Takes the lead with assigned geographies (Massachusetts and consumer Healthcare) for
Partnership with the client HRBP and line leadership to collectively diagnose, design, deliver
And measure learning solutions
Accountable for the delivery and ongoing development of the global Director’s curriculum
Leads, consults and delivers results to the organization on driving the performance culture
Mandate as measured by behavioral and performance improvements of all audiences. This will
Require post delivery follow up with the participants as well as the manager
Accountable for the Leadership Development program preparation and set up, including
Updating of material, coordination of speakers, and compliance with all forms processing,
Facilities, logistics, etc. and being a liaison with facilitator and ensuring program and attendance
Information is captured and recorded
Participates in the development of the metrics to measure organizational improvement tied to
Learning solution delivery. May be called upon to work cooperatively with an external vendor to
Produce bench strength reports
Generates nomination criteria, attendance records, delivery and follow up both with the
Participants in a learning solution as well as the manager/ management for pull through and
Application of the learning
Coordinates and maintains overall delivery scheduling & calendar, coordinating learning
Offerings and programmatic events for even distribution and resourcing/ staffing/ audience
Capability on a departmental calendar as well as against the clients’ functional and technical
Manages multiple, sometimes conflicting, priorities in a fast-paced and demanding
Environment. Prioritizes and executes tasks with little supervision or direction
Prepares presentations and delivers the information for internal and senior audiences
Provides coordination support to other members of the LD as needed
Handles confidential information appropriately
Organizes staff meetings including logistics, agendas, presentation compilation, and distribution
Of minutes, and follow-up on action items
Works independently and manage specialized projects as appropriate
Partner with team members on ad hoc projects and project management
Bachelor degree, MBA or Masters in Organization Development preferred
8 years professional work experience preferred
Excellent platform, interpersonal, and process management skills necessary
Proven experience in managing, coaching, directing a functional area, and developing a team of
Direct reports
Extensive knowledge of software packages such as Microsoft Word, Excel, PowerPoint, Outlook
And data based LMS types of systems
Excellent planning, organizational, interpersonal, and communication skills
Must be detailed oriented and able to handle various tasks
Demonstrated ability to manage projects
Demonstrated ability to effectively support tasks such as budget tracking and reporting #LI-SA

Director Learning & Development Resume Examples & Samples

Conduct strategic development needs analysis for the organization and its business groups to identify solutions that drive results
Design learning solutions ranging from core programs to business-specific programs to nimble, just-in-time tools that fulfill audience needs and achieve business results, working with external vendors and internal project teams as appropriate
Manage core global learning programs, including the design, delivery, implementation, marketing, and ongoing evaluation of learning to ensure program quality and a valuable audience impact
Expert in competency modeling, including multi-source rater feedback tools, survey design, employee engagement instruments
Expert in instructional design and curriculum development
Ability to proactively lead and identify opportunities, and influence in a complex matrix environment
Collaborative team leader with a track record of developing L&D team member capabilities
Develops pioneering approaches to emerging industry trends in people management. Monitor, track, and facilitate the proactive development of key talent across the business
Predicts emerging customer needs and develops innovative solutions to meet those needs
Analyzes and interprets complex data into information that can be presented and understood by a variety of audiences
Influences senior leadership to adopt new ideas, products, and approaches
In partnership with the business, manages improvements and upgrades to online learning systems with internal IT partners to align HR systems with desired business outcomes
Support HR Executives/Managers with practical tools to increase their workforce capability, develop and retain talent, and drive associate engagement
Experience preparing and managing annual Learning project budget and timelines to ensure deliverables are on time and within budget
B.S. Organizational Development or equivalent work experience is required
Master's in Industrial Psychology or Organizational Design preferred
Minimum 10 years working experience leading enterprise-wide HR training, development and/or learning processes or consulting experience
Ability to work directly with all levels of the organization, quickly establish credibility as trusted resource, partner effectively to drive business results
Demonstrated ability to develop strong consulting relationships with senior leaders and influence business leaders through coaching and partnership
Demonstrated ability to facilitate classroom and virtual programs effectively
Ability to deal with ambiguity, change in a dynamic business environment as well as conflict management and mediation skills
Experience leading a team of associates
Demonstrated experience managing projects and problem solving
Effective and deliberate communication skills, both verbal and written
Excellent influencing and conflict management skills
Proficiency in MS Office applications (Word, Excel, PowerPoint, etc)
Experience with PeopleSoft, Workday or other HRIS/LMS
Demonstrated ability to effectively multi-task with a strong sense of urgency

Director, Learning & Development Resume Examples & Samples

In partnership with the HR and Executive team, develop an overall leadership and people management architecture for ICF-a framework for thinking about and developing the appropriate training and development for ICF managers and leaders
Facilitate the definition of expectations of great people managers and leaders; translate into how managers and leaders operate and are held accountable, and recognize and reward success
Create and implement strategy for developing people management and leadership capabilities across ICF; Prioritize and sequence areas for focus
Leadership and management needs analysis, design, development, assessment, implementation and evaluation of leadership materials to ensure alignment with business strategy; apply business scrutiny as to what to develop in-house versus purchase
Design and deploy interventions to optimize understanding, behavior, and performance in leadership and management development capability area
Manage cohesion and alignment between group leadership and management development programs/interventions to an established enterprise–wide capability framework
Seek, share and adopt ideas and best practices inside and outside the company to ensure leadership and management development standards are aligned to leading practices
Learning Consulting: Partner with business, HR and learning leaders to establish required leadership competencies and capabilities to achieve the business strategy
Teamwork/Collaboration/Networking: Willingness and ability to work cooperatively within a team environment to deliver excellent results and/or to achieve shared goals
Program Management: Manage large, complex programs and projects across geographies and organizations and effectively and efficiently
Coaching: Apply a systematic process to improve others’ ability to set goals, take action, and maximize results
Change Management: Challenge conventional practices, adapt established methods to new situations, pursue ongoing process improvements, create and evaluate new solutions and ideas. Demonstrate personal adaptability
Bachelor’s Degree in Business, Human Resources, Learning & Development, Organizational Effectiveness or related field
10+ years relevant experience in Learning & Development, including Instructional Design, Learning Delivery and Learning Technologies
Experience in leadership and management development interventions (e.g. assessments, coaching), programs and systems
Master's Degree in Business, Human Resources, Learning & Development, Organizational
Leadership Coaching Certification
Management consulting and/or Business Services experience
Experience with Facet5, Hogan, Acumen Leadership Workstyles and Watson Glaser Assessment tools
Results Focus, Business Acumen, Experience Managing and Leading Meaningful Numbers of People
Learning Consulting: Ability to partner and performance consult business, HR and learning leaders to required leadership competencies and capabilities to achieve the business strategy

Director, Learning & Development Resume Examples & Samples

Develop and implement high impact employee and leadership development strategies for development of individual contributors, high potential talent, managers and directors to improve the organization's capability to drive and deliver business results and boost individual performance
Provide performance and organizational development consulting and serve as an adviser to HR Business Partners, other HR functions and the business
Design customized development interventions to accelerate growth of the current and future leader successor talent pools and address critical development needs
Establish and direct the implementation of processes and guidelines on needs assessment to ensure learning strategies and solutions meet root-cause needs, measure and evaluate the business impact and ROI of development programs and interventions
Identify, research and implement best practices learning solutions and technologies to drive organizational learning and performance
Partner with Business Advisory Councils and business leaders to identify key competencies and gaps for business critical roles, develop plans and key talent programs to close gaps and build critical capabilities
Provide strategic direction, day-to-day guidance and holds staff accountable for achieving results
Lead initiatives for deployment of global, enterprise-wide leadership development initiatives
Leverage and use organizational data and analytics to develop strategies that improve organizational effectiveness
Develop and manage external vendor/partner relationships resulting in high-quality, cost-effective learning solutions
Manage and monitor key organizational financial indicators including, but not limited to assigned budget and LBE's
10 - 15 years experience in Learning & Development and/or Talent Management, Organizational Design
Instructional Design background and experience is required
Leadership Development/Talent Management experience required
Strong stakeholder management skills required
People management skills required
Effective presentation, oral and written communication skills required
Financial budgeting experience required
Vendor/Supplier management experience required
Global experience preferred

Director, Learning & Development Resume Examples & Samples

Analyze ongoing org-wide hiring data to identify trends, gaps, bright spots, etc. in hiring diverse teams (in partnership with broader HA team)
Identify key strategies that enable hiring managers to hire diverse teams in the short and long term
Design and implement resources and learning experiences for national and regional teams across the organization that will equip and enable them to hire diverse teams, operate with cultural competence, and live out our diversity core value in recruitment and hiring
Partner with external organizations to both learn about recruiting and hiring with diversity in mind, as well as to help build strong, deep, diverse talent pipelines for TFA
Help lead our Talent Acquisition Team diversity efforts – designing learning experiences for us to grow in our cultural competence as well as our ability to live out the diversity core value in our recruitment and hiring practices (in partnership with L&D team)
Experience with recruitment and hiring required
Experience leading an organization in efforts to diversify staff preferred
Proven commitment to diversity, equity, and inclusiveness
Comfort with ambiguity, and motivation and orientation to create clarity and set vision and direction within your sphere of influence
Ability to strategically analyze large amounts of information and data, draw conclusions, and determine appropriate strategies and actions
Ability to see situations from several different lenses and angles in order to inform conclusions, demonstrating strong judgment while taking into account varied perspectives
Ability to build strong relationships across a variety of stakeholders, influence others, and manage laterally to outcomes
Comfort in talking about race, class, and privilege

Senior Director, Learning & Development Resume Examples & Samples

Program Manage all aspects of Learning Delivery for all strategic initiatives in the geography
Transform the Learning Delivery function to cater to a Digital organization
Identify opportunities for automation; drive optimization of processes and resources across the function
Build and retain high quality trainer pool
Help in the roll out of the new-age Learning Management System and leverage all in-built workflows for maximizing efficiencies
Handle key strategic and day-to-day operational responsibilities pertaining to the planning and execution of the Monthly Training Calendar for the region
Continually improve effectiveness and operational efficiency of the programs
Interface with all key stakeholders including BU heads, industry leaders, etc
Monitor and report on program effectiveness based on continual monitoring
Bachelor's degree in a related area, advance degree preferred
Minimum 20 years of experience in the L&D domain
Proven leader in driving enterprise-wide learning initiatives and strategic projects related to Learning and Development
Strong background in project management and strong communication skills to develop / coach and motivate the learners and instructors

Director, Learning & Development Resume Examples & Samples

Design and implement inspiring and innovative on-boarding and leadership development experiences for employees that are scalable across the globe
Identify and assess future and current organizational learning needs by building partnerships and gathering input from key organizational stakeholders
Design innovative and engaging learning solutions that can be delivered in person, virtual and that employees/leaders can access on demand
Develop and oversee the implementation of social learning, micro-learning and other current development methods
Develop marketing and communications plans to effectively market learning opportunities to all employees
Partner with Talent Analytics Program Manager to continuously assess and evaluate impact and overall effectiveness of all learning solutions. Integrate learning success measures into the overarching talent dashboards and leverage insights for continuous improvements
Manage the budget for employee and leader development and support the annual budgeting process
Stay abreast of new trends and tools in employee development
Clear understanding of adult learning theory, principles of communication and training delivery methods
Excellent facilitation and communications skills across all levels
MBA or other related graduate-level degree is preferred
Proven strategic agility, ability to succeed in a fast-paced, continually evolving environment

Executive Director, Learning & Development Resume Examples & Samples

Partner with sales leaders to identify and consult on needs and formulate the enterprise-wide strategy for sales learning & development, aligned with the company culture and business strategy
Create a learning & development platform that improves sales employee engagement, deepening capabilities while driving sales performance
Establish strategy for use technologies and partners to enhance and scale the learning & development program as needed
Oversee the sales training initiatives for a global sales team, including sales certification on Dow Jones’ product suite, to ensure all team members are delivering on our value proposition and highlighting our core product offerings appropriately in market
Create a sustainable management training curriculum including culture and compliance-oriented content as well as broader leadership development and skills based content
Manage a comprehensive onboarding and orientation program for all new sales hires
Provide L&D support when needed for sales conferences, off-sites, and other events
Partner with key leaders and HR Business Partners to assess company-wide development needs to drive training initiatives
Be a role model and representative of the Dow Jones’ culture both internally and externally
10+ years of relevant experience of leading sales learning and development
Demonstrated success in building a corporate learning and development strategy
Able to lead a team of up to 5 learning & development practitioners
Detailed knowledge of sales training tools and potential vendor partnerships
Facilitation skills, with demonstrated self-confidence and an ability to adapt content and conversations to meet the needs of your audience
Strong project management skills: follow-through on goals, plans, and projects
Willing and able to travel as needed

Senior Director, Learning & Development Resume Examples & Samples

Business Alignment
Develop a closed loop process to keep skills current after key milestones such as project completion, performance management discussions, etc
Ensure the solution is integrated into the overall HRIS system
Collaborate with the Snr Director of Talent and OD to identify and prioritize performance improvement service offerings for all commercial clients
Collaborate with the Snr Director of T&OD to effectively measure the impact out OD services are having on internal client performance

Associate Director, Learning & Development Resume Examples & Samples

Lead the development and execution of enterprise-level selling skills training for Yelp’s team of National and Midmarket sales teams comprised of hunters and farmers
Work closely with sales management to deliver consultative selling skills and channel specific business training and coaching to the internal and field sales force
Contribute to the development of the curricula and workshops to include overall strategy, content development and effective delivery of the learning experience
Adapt sales program delivery to identified competencies and effective field and phone sales techniques
With senior sales management, contribute to post-training skill assessments and training and coaching recommendations
Partner with sales management teams to monitor, guide and coach sales team to achieve business targets, improve selling skills and productivity, and build sustainable relationships
This role can be located in either our New York City or San Francisco office and reports to the VP of Revenue Operations
5-10 years combination of external sales and large scale sales force training experience
5 years enterprise selling, preferably in digital media ad sales
Track record of innovative sales training solutions development
Strong experience in delivering live, virtual and blended learning
High comfort level with LMS platforms
In-depth knowledge of instructional design and adult learning theory
Intermediate to advanced knowledge and experience working with e-learning development software
Strong interpersonal skills capable of developing and maintaining collaborative relationships with a diverse group of associates at all levels within the organization

Director, Learning & Development Resume Examples & Samples

Partner with internal business stakeholders to assess needs and develop learning and development plans
Develop communication plans and customize messages for stakeholders. Ensure consistent and targeted communication with business leaders and training participants
Coach and develop direct reports and lead project teams to ensure successful execution of learning and development solutions
Collaborate with the extended learning team to prioritize learning and development initiatives based on business needs. Contribute to the overall strategic direction for learning and development within Spencer Stuart
Lead external vendor relationships and work with content experts both inside and outside of the firm to create customized learning solutions
Lead and facilitate training sessions of various types. This includes classroom and remote training, small groups, large groups
Evaluate the success of training programs using various types of formal and informal techniques. Continually assess the longer-term effectiveness of programs and processes. Develop improvement plans where needed
7-10 years' of training experience, either as an in-house learning and development professional or consultant
7-10 years of experience in leading and managing teams of learning and development professionals