Laundry Manager Resume Samples

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G Schaden

Garfield

Schaden

484 Considine Mountain

Philadelphia

+1 (555) 926 1969

484 Considine Mountain

Philadelphia

Phone

p +1 (555) 926 1969

Experience Experience

Dallas, TX

Asst Laundry Manager

Dallas, TX

Hammes, Schaden and Schoen

Dallas, TX

Asst Laundry Manager

Management of all incoming and outgoing calls to Linen Department
To be responsible with the tasks assigned/dedicated to complete the tasks assigned within the given time (time management)
Perform quality inspections
Open and close the shift and ensure effective shift hand over
Oversee the implementation of linen room standards and procedures
Distribution and collection of keys
Maintain a current and thorough knowledge of all linen room systems

Dallas, TX

Assistant Laundry Manager

Dallas, TX

Keeling-Bins

Dallas, TX

Assistant Laundry Manager

Inspects Guest Laundry, Dry Cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pick-up and on time delivery of garments
Schedule laundry production to provide a smooth and continuous flow of work through all operations
Works with superior and Director of Finance in the preparation and management of the Department’s budget
Perform other tasks as assigned by manager
Maintains records of wash rejects and in case of excessive reject rates, improves wash formulas accordingly
Performance evaluation of all Laundry/Valet colleagues
Seeks to maintain the highest quality of care for both guest and employee clothes/uniforms with laundry manager

present

San Francisco, CA

Laundry Manager

San Francisco, CA

Nikolaus-Strosin

present

San Francisco, CA

Laundry Manager

present

Works with Human Resource Manager to ensure the departmental performance of staff is productive
Train and develop colleagues through effective coaching and performance management
Perform other duties as requested by management
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
Actively participate in training and development programs and maximize opportunities for self-development
To assist in the building of an efficient team of employees by taking active interest in their welfare, safety and development
Works with superior in the preparation and management of the department’s budget

Education Education

Bachelor’s Degree in Hospitality

Seton Hall University

Bachelor’s Degree in Hospitality

Skills Skills

Ability to focus attention on details and be able to organize, prioritizes, and follows up
Ability to work flexible hours, including weekends and evenings, if necessary
Accountable and resilient
Good communication skills
Ability to work under pressure
Worked in similar high quality signature outlets
Detail-oriented, team builder, passionate
Additional knowledge/skills ma vary by contract or assignment
IT proficient
Ability to maintain confidentiality and security of all guest and general hotel information

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Laundry Manager Resume Examples & Samples

Must have outstanding people and service skills to motivate and retain employees and service internal customers
Ability to multitask in a fast paced environment
Have strong organizational skills
Be able to work under pressure, prepare contingency plans as there is no redundancy in equipment
Must be able to manage an ethnically diverse staff
Good understanding of budgeting and P&L’s
Work closely with other departments including Property Management, Lodge, Inn, Breckenridge Hospitality, Human resources, Accounting, Mountain Operations and be an overall team player
Insure safety standards and other policies and procedures are followed
Show passion for the job and help fulfill the company mission and values
College degree or equivalent work experience - required
At least 2 years commercial laundry experience in a supervisory capacity - required
At least 3 years managing staff at supervisory level - required
Experience with Microsoft Office and ability to learn programs quickly - required
21 years of age or older and valid drivers license - required
Able to safely work in a high altitude and alpine winter environment - required
Ability to speak Spanish - preferred

Laundry Manager Resume Examples & Samples

Must speak fluent English. Other languages preferred
Must have working experience on different types of Laundry equipment
Excellent Communication skills
Leadership Skills

Assistant Laundry Manager Resume Examples & Samples

Manages the staff of the Laundry/Valet Department. Conducts Performance Evaluations and disciplines staff when needed. Ensures communications and follow-up on any problems, guest requests or special requirements
Develops daily productions schedules, assesses priorities for each type of linen that needs to be laundered. Assigns staff to complete the needed activities for the day. Monitors staff’s activities to assure that standards are being met, staff is being supported and guest needs are being met
Resolves customer complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone

Laundry Manager Resume Examples & Samples

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Participate in M.O.D. coverage as required
Maintain high standards of personal appearance and grooming, including wearing nametags
Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees
Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction
Motivate, coach, counsel and discipline all Laundry personnel according to Wyndham SOP's
Ensure compliance to Standard of the Week training, using the steps to effective training according to Wyndham standards
Keep daily production records, and maintain quality standards for all linen and terry
Identify linen abuse and/or damage. Take proactive steps to rectify the source of any problems
Assist in maintaining proper par levels for all linen and terry
Ensure that all employees are fully trained in emergency procedures
Ensure that all equipment is maintained in good working condition through daily shift checklists, as well as through Engineering preventative maintenance programs
Ensure that Laundry chemical expense is within vendor guarantee as contracted
Oversee daily linen requisitions
Coordinate pre-treating and reclaim of soiled or stained linen as necessary
Oversee staff with product/chemical training and safe operation of equipment
Ensure compliance with all corporate Risk Management standards (MSDS, HazComm, etc.)
Develop employee morale and ensure training of Laundry personnel
Maintain required pars of all Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis
Conduct monthly and/or quarterly linen/terry inventories on a timely basis
Conduct pre-shift meetings for Laundry employees
Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available
Review Laundry staff's worked hours for payroll compilation and submit to Accounting on a timely basis
Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements
Maintain Wyndham SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments
Ensure implementation of all Wyndham policies and house rules. Understand hospitality terms
Ensure sign off of all Service Standards by Position competencies for Laundry staff
Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department
Monitor all V.I.P.'s, special guests and requests
Review Laundry log book on a daily basis
Maintain employee uniform inventory. Store and issue uniform items for all departments (where applicable)
Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs
Properly store, secure and issue supplies as needed to meet business demands
Ensure completion of regular maintenance and cleaning projects on a biannual basis
At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience
Experience in full-service and four diamond hotels strongly preferred
Bi-lingual English/Spanish communication skills strongly preferred

Laundry Manager Resume Examples & Samples

Guarantee guest's clothing, staff's uniform and fabric washing and service, reach Fairmont hotel's standard
Responsible for making wash plan, procedure, and standard operation, feed back system
Guarantee the washing quality of House Keeping, Food & Beverage, and other partments, and the linen sending, receiving, laundering, safekeeping, damage
Guarantee the washing equipments run well, manager the water, electricity, gas, flammability and explosion, caustic dissolvent, take strict precautions against something happened
Control the washing cost, reduce damage of fabric
All the employees must be under 50 years old, and at least graduate from college university, full of energy, kindness, and good at handling the interpersonal relationship, full of challenge spirit, and also have stronger sense of responsibility. The person who have the manager ‘s working experience more than 2 years in the laundry of five-star, he/she is he/she is familiar with all kinds of laundry facilities and working skills, and have stronger communication skills and abundant experience of management , working under pressure
English /Computer operation /maintaining of all kinds of laundry facilities, operation ,training ability, conduct managerial ability
Fluency in Chinese Mandarin (verbal & written) essential

Laundry Manager Resume Examples & Samples

Lead and manage all aspects of the laundryvalet operation, ensuring service standards are followed
Prepare month end figures on linen quantities used and discarded
Report any shortages of linen
Handle guest concerns and react quickly, logging and notifying proper areas to service them
Train and assist in the recruitment of new Colleagues
Report necessary maintenance items
Previous leadership experience in a laundry facility required
University/College degree in a related discipline an asset

Assistant Laundry Manager Resume Examples & Samples

Manage daily operations by ensuring all required manpower is prepared, machinery are in good working condition, required supplies and chemicals are adequate. Handle and settle guest complaints or customer disputes based on policy and procedures set by Hotel
Ensure the operations is functioning smoothly to produce sufficient quantity of linen for Rooms and F&B Departments in a timely manner. All guest laundry / retail garment / Executive Garment are received, process and returned timely. Communicate and handle all ad-hoc request from internal and external customers
Convey appropriate sections of Hotel’s goal, values, policy, procedures and new happenings within hotel to colleague through daily briefings or meetings
Carry out safety inspection to ensure that all machinery and safety devices in the respective job areas are in good working condition and employees adhere to safety procedures
Maintain records on guest or customer dissatisfaction on service standards and indicate settlement status, prevention of recurrence, suggestion on improvement or control procedures, etc. Conduct service standard survey to evaluate guest satisfaction on quality standard and timeliness of delivery
Ensure billing procedures, documentation and records meet the accounting requirement set forth by Finance Division
Handle Linen Inventory, Linen Management – Receive and Issuance, Linen Conversion and Conservation, Linen Discard, Linen Testing and efficient Linen Distribution Process
Conduct position skill training to colleague the Laundry Operation and Valet Operations, monitor staff performance and provide re-training
Resolve employee conflict, complains and grievance
Prepare summary on labour usage, which include overtime incurred within the month, casual labour usage and labour shortage situation under special circumstances like maternity leave, compassionate leave, medical leave etc
2 years of work experience in supervisory position in laundry operation
Good written and spoken English as well guest relations skills
Technical skill in dry cleaning /garment care procedures and assessment of appropriate cleaning method for special garments. Pressing and Finishing techniques and quality control
Good co-ordination ability and familiar with laundry production schedules
GCE O' Level or relevant working experience

Assistant Laundry Manager Resume Examples & Samples

The ability to select, staff, train and supervise all Valet/Laundry employees with laundry manager
The ability to develop and control operating budgets, determine requirements for capital expenditures, linen and consumable items with laundry manager
The ability to forecast labor and process the daily payroll with laundry manager
The ability to administer and control all Laundry/Valet operations to achieve standards and objectives
Is directly responsible for efficient and productive valet operation
Seeks to maintain the highest quality of care for both guest and employee clothes/uniforms with laundry manager
The ability to organize and direct all meetings with staff
The ability to ensure all staff is exposed to constant training and refinement on an on-going basis
The ability to maintain good working relationships with all departments in the hotel
The ability to develop production schedules to meet Housekeeping and Food and Beverage requirements
The ability to participate in inventories of all uniforms, linens and supplies as well as an inspection checklist for Laundry/Valet
The ability to participate in the daily routine of receiving, handling, tagging, spotting, cleaning, pressing and packaging of all guest or staff clothes
The ability to requisition and handle all equipment and chemicals in Laundry/Valet as well as train those in the department in their proper use and care
The ability to monitor a maintenance program for all equipment developed by Engineering
The ability to establish and implement energy conservation policies and procedures. The ability to check washing formulas, making corrections and improvements whenever possible
The ability to maintain a clean and organized working environment in the Laundry/Valet department at all times
The ability to handle telephone calls professionally and courteously with a helpful attitude to the guest and to fellow employees
The ability to assist in the pick-up and delivery of guest clothing

Laundry Manager Resume Examples & Samples

Control monthly stock levels and complete monthly stock takes, control stock losses to a minimum
Manage weekly stock ordering to ensure par levels are maintained
Raise all purchase orders in line with business forecast and needs and reconciles invoices
Liaise with suppliers to ensure best quality products at an acceptable cost
Manage forecasts, budgets and capital equipment requests
Excellent organisational and planning skills

Assistant Laundry Manager Resume Examples & Samples

Must have a professional image and personality exuding confidence and leadership skills
Be an ambassador of The Ritz-Carlton Hotel Company at all times, in and outside of one’s work place
Ability to maintain confidentiality and security of all guest and general hotel information
Must be a team player, working well with other departments and coworkers
Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants
Should be creative, innovative and strive for continuous improvement
Ability to promote positive relationships with all guests in the hotel company
Ability to prioritize and organize work assignments; delegate work
Ability to ascertain departmental training needs and provide such training
Ensure that sufficient staffing is present to meet the daily business demands
Communicate anticipated business demands daily with each employee
Conduct daily line-ups
Ensure that all pertinent information is documented in the logbook daily
Conduct performance appraisals of designated staff as required
Follow fire and work safety regulations

Laundry Manager Resume Examples & Samples

Bachelor’s degree in hospitality or related field
With progressive experience in Laundry operations gained over the last 7 years in a 5 star luxury property, 2 years of which would have been spent as a Laundry Manager. Good problem solving, administrative and interpersonal skills are a must
Skilled in leading a diverse team with varying degrees of experience and talents. Able to teach and inspire team members to be their best everyday

Laundry Manager Resume Examples & Samples

To promote a helpful and professional image to the Customer with full cooperation when requiring assistance, ensuring a prompt, caring and helpful attitude
To strive and anticipate the customers needs whenever possible to enhance quality service, and in turn enhance customer satisfaction
To give full cooperation to any colleagues requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting around the Hotel in response to the business and customer needs
To maintain regular and effective communication with the Team. Also, attend Hotel Meetings when required
To ensure quality training and coaching in a systematic and professional way to ensure consistent delivery of the product service standards
To recruit colleagues, scheduling and planning of departmental rosters, departmental orientation for colleagues and training schedules
To assist in creating an environment which promotes colleague’s morale that encourages employees to have pride in their department and their skills ensuring maximum efficiency
To conduct appraisals for colleagues at least every six months, identifying developmental needs from colleagues appraisals ensuring maximum support received
To address development needs identified from appraisal and to maximize areas of strength. To assist in the delivery of Fairmont products and Departmental Service Standards
To positively promote laundry sales awareness with the Department and maximize the departmental revenue
To help control operating costs within the standards under the direction of the Executive housekeeper
To identify and report hazards and maintenance requirements in the workplace with regards to equipment and assets and follow through with engineering to ensure no defects and zero percent breakdown
To comply with statutory and legal requirements for fire, health and safety. Licensing and employment. Check that members of your Department are also aware of these requirements and are working in accordance to them
Ensure smooth efficient and economic running of the laundry department
Check and approve the staff scheduling as prepared by the Laundry Supervisor and schedules vacation considering the business needs
Maintain staff records and prepare pay roll in a timely manner
Ensure that the wash processes are followed as per the set standard formulas in line with the time, temperature and dosing of chemicals
Does the monthly reports on the basis of actual wash loads and compares the P&L for the department
Over see the entire laundry, dry cleaning, uniforms, linen, and valet operations and ensure that they are processed according to the schedule
Ensure the timely delivery of linen to the hotel for a smooth operation of all user departments
Train all supervisory and laundry /valet colleagues according to the standards to consistently deliver excellent service by providing clean high quality linen ,uniforms and guest garments ensuring that product and service standards are adhered by the team
To conduct interviews, hiring, orienting and disciplining employees in liaison with the Executive Housekeeper and Human Resources Department
Prepare and update job descriptions for each laundry job category and update LSOP for Laundry
Assist EHK in preparing the Annual budget for the department
Conducts inspections and corrective measures of equipment's and all area under control
Controls the movement of linen in order to maintain established pars with proper records
Assist in and keeps records of linen inventories, par stocks, Linen stocks and monthly discards and informs EHK about the trends and discrepancies to take corrective steps
Controls, asses and re evaluate the work load and work habit of all laundry staff on an on going basis ensuring that high performance and maximum efficiency is achieved and maintained
Search the market for new equipment, ideas that might help to reduce cost and increase efficiency and productivity
Supervises and controls the Lost and Found from the hotel linen
Ensure the training and cross training of all laundry colleagues to improve the skills
Conduct and record regular meetings with the laundry team to facilitate flow of communication
Prepares requisition for supplies, chemicals and forward to EHK for approval
Ensure that all the laundry employees follow hygiene and maintain high standard of hotel grooming policy
Sets up and maintain an ongoing training program for all job functions
Meets with guests to handle complaints and requests related to laundry operations
Maintain goodwill, sense of fairness and an open door policy towards employees
Conduct test washes of linen and uniform to determine the fabric quality and its durability with our laundry processes, prior to purchase and advise EHK on its results
Creates positive guest experience by evaluation of LQA & Fairmont Standards Audits and CES
Possesses knowledge of emergency procedures
Attends weekly housekeeping/other departmental meetings
Maintain strong relationships with other hotel departments and with machinery and chemical suppliers
Supporting company and hotel policies and procedures including the promotion and participation in CES, Health and Safety, Code of Ethics, Colleagues Engagement Survey, Occupational Health and Safety, LQA Audit, JD Power and Fairmont President Club Meetings and initiatives
To use discretion and tact when dealing with guest enquiries, problems or complaints in an efficient and professional manner without detriment to the Hotel and/or its reputation
To partner with management and security during times of alarm or hotel safety
To assist in the building of an efficient team of employees by taking active interest in their welfare, safety and development
To share their knowledge, contacts and lead all of our colleagues with empathy. All things positive and negative will be handled in a discussion/conversational manner
Attend to all guest complaints immediately and initiate follow up. It is imperative that all guest complaints are dealt with promptly in order to maintain guest satisfaction and the protection of the hotel’s interest
Make regular rounds of the Hotel to ensure our five star standards are in place with respect to the hotel linen and uniform and its maintenance
Perform any other related duties assigned to him/her by the Executive Housekeeper
Minimum of 3 years managerial experience in a high volume laundry
Diploma in Hotel management / Textile an asset
Previous International multicultural experience essential
Excellent knowledge of laundry machineries , machinery programming , fabric contents, recommended process of fabrics, laundry chemistry, water quality, safe handling of washroom chemicals, laundry procedures, laundry troubleshooting and computer experience like Fidelio, Word, Excel, and Windows XP

Assistant Laundry Manager Resume Examples & Samples

Organize, coordinate, supervise and control the day-to-day operation of the Laundry and Valet department
Act with full authority within his/her scope
Ensure that all hotel policies and procedures are followed
Participate in regular monthly communication meetings, daily briefings
Take responsibility and control of labour and expenses, and implement cost saving measures whenever applicable
Maintain established productivity levels
Generate ideas for and implement effective employee incentive programs that boost employee morale
Schedule laundry production to provide a smooth and continuous flow of work through all operations
Liaise with the Maintenance department in enduring effective preventive maintenance programs for all Laundry and Valet equipment
Fully respect and comply with hotel policies and procedures, including a full understanding of the Collective Agreement
Detect waste and implement corrective measures, including participation in the Hotel's environmental initiatives
Managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and ensure accurate linen distribution to guest floors and Food & Beverage outlets
Keep records of linen productions and losses; to maintain proper linen discard programs
Ensure quality standards are at the highest and that all valet cleaning and pressing are completed
Ensure strict adherence to Hotel Health & Safety procedures
Ensure proper records are kept with excellent attention to detail
Perform other tasks as assigned by manager
Must have a basic mechanical/electrical knowledge of equipment maintenance
Minimum of a College diploma, preferably in hotel operations, with a clear understanding of the principles and techniques of management
Minimum of two years laundry experience preferably in a leadership role

Laundry Manager Resume Examples & Samples

Ability to focus attention on details and be able to organize, prioritizes, and follows up
Ability to coherently present information in front of groups
Ability to work flexible hours, including weekends and evenings, if necessary
Ensure that the Laundry/Valet departments are attended according to business demands
Ensure staff’s knowledge of hotel services, features, and amenities
Assign specific tasks to the staff as they arise
Assist the Laundry / Valet staff whenever necessary in performing all job functions
Coordinate all group requests and needs
Monitor and maintain cleanliness and working condition of department equipment and supplies
Ensure payroll forecast are accurately completed and submitted timely
Successfully completion of the training / certification process

Laundry Manager Resume Examples & Samples

Knowledge of laundry process
Ability to use whole numbers, understand systems and procedures
Knowledge of laundry formulas and detergents
Interpersonal skills with the ability to supervise others
Additional knowledge/skills ma vary by contract or assignment
Five (5) years of relevant experience is required
Two (2) years previous supervisory experience
Additional experience/education my vary by contract or assignment

Assistant Laundry Manager Resume Examples & Samples

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Good writing skills
Proficient in the use of Microsoft Office
Problem solving, organizational and training abilities
Strong Leadership skills in managing teams

Assistant Laundry Manager Resume Examples & Samples

Ensures adherence by all Laundry and Valet Ambassadors to policies and procedures
Facilitates effective communication within the department and with other operating departments
Handles and complies with all guest requests
Handles and attends to all complaints to address guest concerns in the least possible time
Supervises and monitors smooth and efficient flow of work in laundry and Valet department
Trains staff within area of responsibility
Takes corrective actions on employee infractions as the need arises
Ensures that quality standards are met pertaining to guest garments and hotel uniforms/ linens
Reports, takes action and recommends solutions to problems relative to hotel linens and uniforms
Checks for compliance to departmental grooming standards
Updates knowledge on the hotel’s emergency procedures
Reports defective and malfunctioning equipment to the Engineering department
Handles performance evaluation for staff within area of responsibility
Prepares work schedule of staff
Informs the department heads of chemicals/detergents and other supplies’ status for evaluation
Maintains a log of activities during the shift
Attends and accomplishes all endorsements and assignments within required time
Evaluates annual performance of Laundry Ambassadors
Prepares an annual budget for the department and submit to the Director

Laundry Manager Resume Examples & Samples

Posses a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques
Ensure that all items laundered and dry cleaned within the hotel’s laundry are finished to the highest standard achievable and returned to the guests or staff in immaculate condition
Organise movement of dirty and clean laundry and of guest valet service
Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding
Control and record chemical consumption and reorder as required
Assist in maintaining records of stock and equipment
Supervise all employees with the Laundry Department
Ensure an accurate valet delivery
Ensure daily production records for linen and uniforms are maintained
Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department
Works with Human Resource Manager to ensure the departmental performance of staff is productive
Works with superior in the preparation and management of the department’s budget

Assistant Laundry Manager Resume Examples & Samples

Diploma in Hotel Administration, Hotel Management or equivalent
4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience
Type and level of experience required may vary slightly based on size and complexity of operation

Laundry Manager Resume Examples & Samples

Lead and manage the day-to-day operation of the department and ensure service standards are followed
Address guest concerns and react quickly, logging and notifying proper departments as required
To liaise with the Valet Supervisor in order to ensure an efficient Uniform Program that includes proper inventories, ordering and distribution of uniforms, as well as preventive maintenance program for proper upkeep of all uniforms
To take full responsibility for managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and to ensure accurate linen distribution to guest floors and Food & Beverage outlets
To keep records of linen productions and losses, and to maintain proper linen discard programs, including rag control and distribution
Conduct regularly scheduled departmental meetings
Manage the departmental budget in a fiscally responsible manner
Oversee the recruitment and training of all Laundry Colleagues
Balance operational, administrative and Colleague needs
OCCUPATIONAL HEALTH & SAFETY
To follow the Hotel set Safety standards, and adhere to all rules and regulations as set out by the Occupational Health and Safety Act and to take reasonable care at work so as not to put self or others at unnecessary risk
Computer literate in Microsoft Window applications preferred
Minimum of five years laundry experience
Knowledge of occupational hazards and of necessary safety precautions

Asst Laundry Manager Resume Examples & Samples

Oversee the implementation of linen room standards and procedures
Recommended changes to these standards and training needs on an ongoing basis
Maintain a current and thorough knowledge of all linen room systems
Open and close the shift and ensure effective shift hand over
Distribution and collection of keys
Management of all incoming and outgoing calls to Linen Department
Solve employee grievances
Direct task allocations and change according to volume and peak periods
Perform quality inspections
Ensure consistency within the department
Previous hotel/laundry operational experience is an advantage
Hotel Management/Experience in hospitality industry is an advantage
Basic Laundry techniques/skills is an advantage
Require a Team player
To be able to understand & communicate in English
To be responsible with the tasks assigned/dedicated to complete the tasks assigned within the given time (time management)

Laundry Manager Resume Examples & Samples

Ensure the highest level of cleanliness in accordance with Fairmont Hotels & Resorts standards, policies and procedures
Effectively lead employee relations within the laundry department
Maintain a motivated and engaged team by actively creating and integrating CES action plans
Handle guest concerns and follow up on actions required in a professional and timely manner
Conduct monthly communication meetings and attend hotel meetings as required
Promote the Health and Safety of all colleagues and guests
Ensure strong interdepartmental relationships, working closely with Housekeeping, Food & Beverage, Spa, Golf, Recreation and Staff Services
Hire, schedule and train laundry colleagues through the use of Watson and TAS in accordance with hotel standards to ensure a high level of quality service
Train and develop colleagues through effective coaching and performance management
Maintain preventive maintenance of all equipment and ensure timely repairs
Ensure the pick-up and delivery of guest laundry is prompt and in accordance to the Fairmont & LQA Standards
Develop and maintain a strong relationship with the seasonal and permanent laundry contracts and suppliers in Jasper National Park and local areas
Prepare and monitor the annual Laundry operating budget including revenue streams, labor costs and operating supplies
Conduct quarterly Rooms and Food & Beverage linen inventories; in conjunction with the Rooms Division and Food and Beverage Division Managers, placing order to ensure adequate supplies based on business levels
Minimum 2-5 years experience in a managerial role, preferable within a laundry or housekeeping environment
Valid driver’s license, able to drive a standard and large vehicle required
Knowledge of laundry equipment and cleaning products is an asset
Ability to work flexible hours over a 24 hour period
The passion and drive to train, coach and teach fellow colleagues and supervisors

Assistant Laundry Manager Resume Examples & Samples

Supervises Assistant Laundry Manager, Guest Laundry and Dry Cleaning Supervisor, to ensure that highest possible hygiene and finish standard of hotel linen is maintained al all times
Inspects Guest Laundry, Dry Cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pick-up and on time delivery of garments
Coordinates with Executive Housekeeper and Food and Beverage Manager to ensure that there is an adequate supply of linen and uniforms available at all times, in particular on weekends/holidays, when laundry is closed
Monitors wash formulas and use of washroom chemicals in order to maintain whiteness/brightness of linen and to ensure linen is returned to user departments free of stains and unpleasant odors
Maintains records of wash rejects and in case of excessive reject rates, improves wash formulas accordingly
Ensures that type of laundry chemical used are in line with IHG’s environmental recommendations
Processes laundry tests piece (IFI/Krefeld etc) at least twice a year to monitor mechanical damage factors as well as tensile strength loss of linens owned by the hotel

Assistant Laundry Manager Resume Examples & Samples

Ensure the upkeep of all Laundry/Valet areas in respect to complete care, cleanliness and maintenance
Train and supervise all employees within Laundry/Valet department
Work with employees on a daily basis to upgrade skills and decision making
Monitor health and safety regulations and W.H.I.M.S. training
Active supporter of hotel committees
Ensure all equipment within the department is maintained and is in good working order
General office administration, which includes town contracts, payroll, scheduling, ordering supplies and inventory control
Performance evaluation of all Laundry/Valet colleagues
Conduct and follow up on monthly communication meetings
Ensure all areas of food & beverage, housekeeping and linen closets are stocked and maintained
Ensure guest requests are dealt with in a timely manner
Assume the operations in the absence of the Laundry Manager
Laundry experience an asset
Valid Alberta driver’s license required, ability to drive standard vehicle an asset
Able to work flexible hours over a 24 hour period
Strong problem solving skills with the ability to make decisions

Assistant Laundry Manager Resume Examples & Samples

Outgoing personality
Worked in similar high quality signature outlets
At least 2 years experience in the same role

Laundry Manager Resume Examples & Samples

To organize, coordinate, supervise and control the overall operations of the Laundry and Valet Department and to work in an understanding manner with the staff and other departments
To act with full authority with his/her scope. To ensure that all Hotel policies and procedures are followed and according to Fairmont Hotels and Resorts mandate
To be responsible for maintaining staffing levels, inclusive of hiring, training, developing and coaching of team members; and to practice effective performance management of both line and supervisory colleagues. To ensure regular monthly communication meetings, daily shift briefings and to be fully cognizant of employees' well-being
To take full responsibility and control of labour and expenses; and to implement cost savings measures whenever applicable. To continuously be cognizant of methods to increase efficiency. To ensure accuracy of daily payroll, according to staffing guide
To maintain established productivity levels and to implement effective employee incentive programs that boost employee morale; to schedule laundry production to provide a smooth and continuous flow of work through all operations
To fully respect and comply with hotel policies and procedures, including a full understanding of the Collective Agreement
To liaise with the Maintenance Department in ensuring effective preventive maintenance programs for all Laundry and Valet equipment
To have the ability to assess and analyze production, cost and personnel and equipment performance records and to prepare budget and capital requests and other reports pertaining to continuing or proposed operations
To take full responsibility for managing linen inventories and linen quality controls, inclusive of conducting accurate quarterly linen inventories; and to ensure accurate linen distribution to guest floors and Food & Beverage outlets. To keep records of linen productions and losses, and to maintain proper linen discard programs, including rag control and distribution
To detect waste and implement corrective measures, including participation in the Hotel's environmental initiatives
To hold regular communication with Dry Cleaning Company and to establish an effective quality control program for guest services, including in-house pressing, accurate delivery of guest requests according to Fairmont standards. To always be cognizant of new and improved means of enhancing service excellence
To be responsible for the training and development of the Laundry Foreman and Valet Supervisor
To be knowledgeable of various textiles and textile care including the most appropriate laundering methods and techniques for each item
Laundry Linen Director Certificate (RLLD) an asset
Minimum of a College diploma, preferably in hotel operations with a clear understanding of the principles and techniques of management
Good command of spoken and written English
Computer literacy; use of Excel mandatory

Laundry Manager Resume Examples & Samples

Flexible schedule including weekends and holidays
Basic knowledge of Microsoft Office Suite
Overall knowledge of laundry machinery and commercial laundry cycles
Able to lift moderate weight

Asst Laundry Manager Resume Examples & Samples

Run Laundry Department operations
Manage, train and develop the Laundry team
Ensure that linen and housekeeping supplies are ordered and controlled in line with Business and Events
Previous hotel or leisure sector experience
Previous experience at Supervisory level

Laundry Manager Resume Examples & Samples

Managers must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees
Oversee day to day laundry tasks and issues in the department
Understand operation of washing machines and dryers
Operate iron as per standard and ensure that it is shut off at the end of day
Sort clean laundry according to type and load carts
Prior work experience prefered

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