Laundry Manager Job Description
Laundry Manager Duties & Responsibilities
To write an effective laundry manager job description, begin by listing detailed duties, responsibilities and expectations. We have included laundry manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Laundry Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Laundry Manager
List any licenses or certifications required by the position: MBB
Education for Laundry Manager
Typically a job would require a certain level of education.
Employers hiring for the laundry manager job most commonly would prefer for their future employee to have a relevant degree such as University and Bachelor's Degree in Business/Administration, Marketing, Management, Economics, Hospitality, Business, Engineering, Education, Hotel and Restaurant Management, MBA
Skills for Laundry Manager
Desired skills for laundry manager include:
Desired experience for laundry manager includes:
Laundry Manager Examples
Laundry Manager Job Description
- Understand and demonstrate the sales process and utilization of sales tools to maximize leads and generate new business
- Supervise the timely pickup, cleaning, pressing, and delivery of hotel linen and uniforms, and guest clothing to meet business plan goals and objectives
- Maintain adequate supply of clean linen for guest rooms and F&B outlets by monitoring inventory levels, anticipating demands, controlling production, and maintaining necessary chemicals and supplies
- Supervise and support staff engaged in cleaning, pressing and delivery activities
- Receive, investigate and follow-up on all customer complaints
- Inspect facilities and equipment to ensure operating conditions are at acceptable levels
- Leads laundry service departments
- Oversee the Laundry operations
- Hold pre-shift meetings to ensure that the Laundry team is aware of the day’s tasks, safety of the day and any other miscellaneous information to ensure successful operations
- Provide direct management and strategy to Linen and Laundry Services
- Manage the laundry operations to include all guest room/suite linens and all linens for multiple outlets and catering/convention facilities, fabric repairs, and/or guest dry cleaning services to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives
- Progressive career in Laundry Operations in a 5 star hotel with at least 2 years experience in a similar role
- Excellent problem solving, administrative and interpersonal skills are a must
- High education (i.e, Business, ...)
- At least 3 to 5 years of job experience in the area of sales
- Proven track record in B2B sales and sales management
Laundry Manager Job Description
- Direct and develop staff, driving caregiver engagement and customer service across laundry and linen operations
- The primary objective is to keep and maintain all plant mechanical equipment in good, clean operating order
- Maintain building and support functions for the Laundry facility
- Interview and hire mechanical staff as required according to requirements as directed by the General Manager
- Maintain schedules for Maintenance Department and specific budgets as directed
- Set up and administer Preventive Maintenance Software Program for all laundry equipment
- Order parts and maintain critical inventories required for continuing mechanical operations
- Work with boiler chemical vendor, softener supplier and other support mechanical vendors as required
- The Chief Engineer is the (point of contact) for repairs or support from outside vendors for phones, security and fire alarms, internet and IT
- Responsible for specific governmental reports required from County, State and Federal agencies
- High School education, or equivalent, plus specialized course work beyond High School
- 3 or more years of experience as a Maintence Supervisor
- Good verbal and written communication skills required to maintain and enhance the business relationships this position is responsible for
- This position requires good scheduling and time management skills
- Must have solid background in the product/category management
- Engineering background is plus
Laundry Manager Job Description
- Payroll oversight
- Manages mechanicals
- Works with the superiors in the preparation and management of the department’s budget
- Understands and takes into account the global nature of the business
- Provide other duties and services as assigned by the Director of Housekeeping
- Taking and depositing funds at the bank
- As Assistant Manager Laundry, you will provide an exceptional service in all aspects of the laundry
- Also, as Assistant Manager Laundry, you will assist in managing and motivating your team
- As Manager Laundry, you will provide an exceptional service in all aspects of the laundry
- Also, as Manager Laundry, you will assist in managing and motivating your team
- Must have an excellent written and verbal communication skills
- Bilingual (Korean/English) highly preferred
- MS Office skills, especially PowerPoint and Excel
- Ability to operate laundry, dry-cleaning equipment and to perform stock controls
- Excellent oral English
- Previous leadership experience in a housekeeping/laundry facility preferred
Laundry Manager Job Description
- Ensure the laundry facility and equipment are regularly inspected and maintained
- Assist in the selection and training of laundry team members in proper procedures
- Attend various operational and industry related meetings
- Coordinate with Housekeeping and F&B to ensure adequate linen supply
- Manages the development and training of the staff in efficiently producing a high quality linen product
- Assists the Operations Manager with the financial management of the costs and expenses in the operation of the plant
- Assists in assuring the cost effective operation of the plant, while maintaining a safe work environment for the staff
- Acts as a liaison with the Chief Engineer/Engineering Manager to assure the safe operation and upkeep of all production equipment
- Assists Office Manager to insure all human resource issues such as training, regulatory compliance, staffing, payroll and benefit administrations for the entire staff is scheduled and completed within policy requirements
- Participates in the plant safety committee and oversees the regulatory compliance for all required agencies
- Provide other duties and services as advised by Executive Housekeeper
- Requires substantial and successful track record in the commercial laundry business
- Three (3) or more years of experience managing entry-level employees
- Must be able to communicate effectively with guests, team members and management in English, specific to position duties and responsibilities
- Team player to lead both internal & external cross functional teams
- Minimum two years of laundry and linen production management preferred
Laundry Manager Job Description
- Assists the Operations Manager with annual performance appraisals of staff disciplinary/coaching for improvement procedures
- Assists the Operations Manager in forecasting for capital requests/expenditures
- Develops action plans and Personal Development Plans (PDP) for current supervisory team, assuring their growth and success
- Should be familiar with computers and hotel applications
- Lead and own accident investigation process to identify root cause and drive required corrective action(s)
- Manage the department's safety action item list, including corrective actions from near misses, accident reports & ergo assessments
- Contribute to the achievement of sales and the profit & loss targets for the implementation and follow-up of the category strategies
- Coordinating full harmonization and listing process in Central Europe internally – keeping close contact with Marketing and CM team of 4 countries (PL, CZ, SK, HU)
- Leading Central Europe home care joint business planning, negotiations, workshop and reviews with the customer
- Coordinating CE home care trade plan and activates with high focus on Cleaning portfolio
- Thorough understanding of universal precautions and infection control practices preferred
- Acute understanding of the clinical and non-clinical use of textiles including specialty and surgical linens within the hospital and system as a whole preferred
- Understanding of economics and market forces of the textile and laundry industry in general preferred
- Excellent oral and written communication skills, strong organizational, negotiation, collaboration and time management skills preferred
- Experience effectively communicating to a large, diverse audiences preferred
- Bachelor’s of Science/Bachelor’s of Arts in related fields as determined by specific position, or minimum 5 years of experience in laundry and linen management along with a high school diploma or Certified Laundry and Linen Manager (CLLM)