Core Business Services Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the core business services job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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G Wisoky

Gordon

Wisoky

94099 Pink Point

Detroit

+1 (555) 978 6296

94099 Pink Point

Detroit

Phone

p +1 (555) 978 6296

Experience Experience

Detroit, MI

Core Business Services

Detroit, MI

Rosenbaum, Rosenbaum and Bergstrom

Detroit, MI

Core Business Services

Assist in developing and updating monthly headcount reports, performance management and salary review, and leadership development materials
Manage annual performance management and development program
Provide daily work support for the managers and senior managers in our service lines, including meeting arrangement, travel arrangement
Work closely with resource manager on staff scheduling, staff time booking to provide analysis of group management information
Provide daily work support for the Managers and Senior Managers in our service lines, including meeting arrangement, travel arrangement
Provide guidance, direction and evaluation of work of the associates, provide regular feedback on staff performance
Workshop or Area visit Plan - Provide assistance in planning the agenda, for workshops/area visits by handling the logistics of stay, food and printing, etc

Dallas, TX

Core Business Services Manager

Dallas, TX

Rempel and Sons

Dallas, TX

Core Business Services Manager

Oversee the planning process, from market leadership (strategic) planning, through revenue and account planning, to financial planning and budgeting
Work with Area and country teams, to confirm of the impact of configuration decisions on processing and reporting
Manage ongoing support for new software release, functionality testing and Area-led deployment
Prepare leadership packs containing succinct updates on business performance for senior EY leadership within and beyond FSO
Plan and manage reporting activities for special business events
Help country and central team members to understand inter-dependencies between transaction and reporting modules
Work with central team members to define configuration activities, and key milestones

present

Detroit, MI

Core Business Services Assistant Director

Detroit, MI

Bahringer-Reichel

present

Detroit, MI

Core Business Services Assistant Director

present

Collaborate with the General Manager, Product Manager, and Engineering Manager to provide additional User insights
Work closely with product managers and engineers to get features developed and launched
Work closely with product management, engineering and domain experts to validate the data processing rules, calculations and transformations
Effective governance and management of the Mercury control framework
Actively develops team members’ capabilities by providing day-to-day guidance, feedback and on-the-job coaching
Assist with management of ad-hoc IT special projects and be the key liaison between the BBC region and Global/Americas IT
Portfolio planning, demand management and prioritization

Education Education

Bachelor’s Degree in Human Resources Management

Kaplan University

Bachelor’s Degree in Human Resources Management

Skills Skills

Proven ability to work cross functionally, and a strong track record of developing and implementing high profile events
Strong attention to detail, and a commitment to quality
Good project management expertise, ability to plan and execute key project deliverables
Proven ability to work cross functionally, and strong track record of developing and implementing high profile events
Demonstrated strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional/executive presence
Ability to quickly gain a strong understanding of the firm's recruiting policy, procedures and databases; firmwide and Service Line orientation programs
Peoplesoft/Credentials financial environment – highly desirable
Strong organizational skills, attentive to detail
Excellent research, analytical and project management skills, attentive to details
Good numeric ability

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Core Business Services Resume Examples & Samples

Co-develop with Greater China leadership a strategic media plan that addresses geographic and sector market leadership goals
Manage relationship with mainstream media, develop press releases, maintain media list, handle media requests, pitch media interviews and launch bylined articles
Effectively execute the external communications plan in Mainland China, Hong Kong and Taiwan
Deploy programs through appropriate channels including events, digital - social media/e-marketing/web, advertising and media
Lead development of public relations strategies and plans for media, taking into consideration the dynamics with other significant stakeholders such as regulators, professional bodies, business organizations and potential employees
Identify reputational risks and the ways they can be mitigated, working closely with senior leadership in crisis and issues management
Track and manage the budget and ROI on activities
Work closely with Global/Regional PR team on media event

Core Business Services Resume Examples & Samples

Organize media relations events for programs and major initiatives
Write various communication materials, including key messages, press releases, executive talking points, bios, media pitches, byline articles, op-ed, blog posts and related items
Propose ideas proactively for media pitches / interviews to stimulate media coverage
Develop and maintain close media relations to improve press efforts
Partner with other BMC (Brand, Marketing and Communications) team members, work closely with them to serve stakeholders’ needs
Monitor and report news relevant to EY

Core Business Services Resume Examples & Samples

Prepare onboarding notice to ensure business is prepared for new partner. Analyze process to ensure they are efficient and effective
Prepare welcome email and joining instruction and send to Direct Admit Partner (DAP) on commencement
Collect returned forms from the DAP, check for completeness and forward to relevant parties
Prepare and initiate background checks, including making sure all necessary information are received to commence process
Download background check reports and review findings
Handle invoice payment for background check once completed
Prepare transfer documentation outlining the term of the transfer and associated relocation benefits
Administrative support to the annual admission process
Prepare departure email advising relevant stakeholders of details relating to a partners exit from EY
Oversee all administrative process associated with partner capital contribution
Prepare monthly and quarterly reconciliation of capital loan repayments
Review employment letters confirming proof of income or partnership status
Develop technical skills to upload, manipulate and manage content on the Partner Matters Intranet Site
Seek out refreshed content from owners and regularly scan site for out of date content
Prepare monthly partner movement report including monthly reconciliation of partner headcount

Core Business Services Resume Examples & Samples

Excellent research, analytical and project management skills, attentive to details
A team player with the ability to work independently
Excellent command of written and spoken Chinese and English

Core Business Services Resume Examples & Samples

Support the global planning & budgeting application process
Extensive knowledge of the Hyperion suite of products including: Hyperion Planning, Hyperion Essbase, Workspace and SmartView
5+ years of experience with Hyperion Planning, Hyperion Essbase (ideal) or other multi-dimensional OLAP tools
Extensive experience with MS Excel including expertise with advanced functions and pivot tables

Core Business Services Resume Examples & Samples

Managing the Large Accounts program which involves developing project plans, account portfolio analysis, communications, Large Account performance reporting, project status reporting, creating a network of Account Leaders
Launching and managing win/loss review program
Managing top opportunity and wins reporting
Supporting the execution of various special projects to achieve business growth including project management, strategy development and analysis
Developing content for executive level presentations, business cases and reports
Coordinating the execution of the annual account revenue planning processes
Developing and maintaining relationships with key stakeholders across Asia-Pacific Regions and Global Advisory and Asia-Pacific Markets
Serving as a central point of contact for individuals on Asia-Pacific BD strategy or key initiatives

Core Business Services Programme & Change Management Lead Resume Examples & Samples

Project Management; this includes but is not limited to ensuring the development and delivery of business cases including current and future state assessments, project charters, project /financial /resource plans, risk assessments, performance measurement metrics / tracking and reporting
Change Management; this includes but is not limited to ensuring the development and delivery of agreed vision, clear outcomes, stakeholder management, change / resource / training / comms plans and thought leadership to ensure the behavioural change is achieved in line with the vision and desired outcomes
Coaching and counselling of direct reports, ensuring annual plans and performance reviews are set and monitored
Coaching as appropriate of indirect reports
Undertake such projects as may be reasonably requested, from time to time, by the CBS COO
General: Excellent track record in all areas of project and change management at a senior level, preferably in a large partnership of comparable size and complexity and within a regional and/or global environment
Professional Membership: APM Project & Change Management
Budget Planning & Management: Demonstrable track record in management and delivery to time, budget and quality
Statutory Compliance: Strong understanding of local statutory compliance (eg, Health & Safety) and current legislation
Quality Standards:Broad understanding of quality standards (ISO 9001, 14001 and other certifications including 27001 as required)

Core Business Services Resume Examples & Samples

Responsible for overall editorial management of APAC news—calendaring, writing, editing, publishing, project managing, proofreading, etc
Chairs weekly planning meetings for Regional and Area Service Line Editors to plan, coordinate and discuss proposed content
Attends Core DNA Editorial calls and continually liaises with this team to ensure Area content aligns with Global calendar
Works closely with the APAC key stakeholders, including other communications colleagues, to plan article topics/content for upcoming editions—and able to push back and recommend different angles on proposed stories and targeting of audiences
Ensures APAC content on our article planning and scheduling tool is up to date
Demonstrates all major strategic priorities are being covered with appropriate depth and frequency
Sources, prepares and writes engaging articles to reflect APAC communications priorities, including wins, new thought leadership, Quality & Risk Management matters, human interest, people news, service line news applicable to the entire firm
Manages review and sign-off of APAC news: reviews content before forwarding to senior colleagues in the communications team for further review and then to the Global Executive for final comments. Keeps track of comments and changes
Responds to all feedback in a timely manner
Formats imagery needed for stories
Uploads APAC content to our intranet, ensures each page is formatted correctly and error-free, and publishes stories to the intranet
Liaises with Core DNA Editors to ensure a regular feed of stories and to avoid duplication of content with Global
Actively gathers ad-hoc feedback from Regional CE leaders and uses Webtrends intranet use to assess the effectiveness of content and plan future coverage/editorial approaches. Feeds back on data to the rest of the group during Editorial Team meetings
Maintains media-watch of all EY internal service line, sector, people communications to ensure all major internal topics/initiatives are covered
Willing to work flexibly to meet deadlines and ensure timely articles
Supports other APAC ICPE-related projects, as required

Core Business Services Resume Examples & Samples

Provide daily work support for the managers and senior managers in our service lines, including meeting arrangement, travel arrangement
Provide general administrative support to all staff in our service lines
Forecast regular employee utilization, and provide staff scheduling
Provide coordination support for some programs or systems

Core Business Services Resume Examples & Samples

Support engagement partners in effective financial management for their client engagements by ensuring they have accurate, timely and relevant engagement financial information
Assist in monitoring the work in progress as well as receivable and collection status throughout the engagement life cycle
Provide advice to ensure that issues are surfaced and appropriate actions are taken

Core Business Services Resume Examples & Samples

Support the GC BMC team to ensure effective and coordinated deployment/roll put of regional /area wide initiatives and change program in Greater China
To ensure consistent internal and external messaging
Prepare speech, power point presentation and talking points for the leaders
Support and provide write up for social media in promoting EY branded activities
Sources content, prepares and writes engaging articles for publishing to reflect our over-arching communications priorities
Assist to conduct Publication Approval Review (PAP) process for all external materials from Marketing and Communications perspectives
Work on a range of ad-hoc marketing and communications projects
Copy writing, editing and proof reading for other internal and external communications channels

Core Business Services Resume Examples & Samples

Work with the Financial Services BMC Asia-Pacific Director to create an internal communications strategy for Financial Services that engages EY people in the business strategy
Produce written internal communications from Asia-Pacific Financial Services Leaders and provide counsel on best practice and communication innovations
Support the management and deployment of annual Asia-Pacific executive events and key leadership meetings throughout the year and produce pre-and-post communications
Manage relationships with key stakeholders across brand, marketing and communications and the broader business, with the purpose of establishing sponsors and subject matter resources for key communication programs
Support the Asia-Pacific Financial Services Talent function in communicating and engaging financial services people across Asia-Pacific on the broad talent agenda
Work with Communications and Marketing colleagues focused on external (market focused) programs to align internal and external messages, ensuring consistency across all brand, marketing and communications
Work collaboratively with the four geographic Regions within Asia-Pacific, to support deployment of Global and Asia-Pacific programs, and feedback local challenges and successes to the Executive team
Provide guidance, information and support to enable successful deployment of relevant internal programs
Support methods for driving innovation and change across the organization
Maintain up-to-date knowledge on issues and topics relevant to Financial Services, market trends and the long-term implications these might have on EY’s brand strategy generally

Core Business Services Resume Examples & Samples

GL & people cost accounting in statutory book (4 days/month)
Statutory B/S reconciliation – payroll payable, social insurance payable and accrual (3 days/month)
Prepare statutory expense analysis – staff cost of EYHM LLP (1 day/ month)
Run GFIS transaction , prepare GFIS and UF TB monthly to all finance staff for regular BS reconciliation preparing (1 days/month)
Collect BS recon & P&L analysis from staff in charge , check its figures with TB, collect the supporting(4 days)
Update statutory COA and code block mapping with management book (2 days)
Release financial data per client service request (3 days/month)
CICPA & government filing assistant for new branches setup(2 days/month)
Ad hoc assignments (2 days/month)

Core Business Services Resume Examples & Samples

Provide interpretation service in Japanese-Chinese accounting/tax related conferences
Translate documents from Japanese to Chinese, coordinate various kinds of translation projects and provide interpretation service
Arrange Partners and managers’ business trips, meetings, and visas, and be involved in other administrative work
Make arrangement and preparation for the Japanese Business Service Seminar
Assist in coordinating work with clients
A university graduate majoring in Japanese
Excellent command of written and spoken Japanese and English (attained Japanese Proficiency Test Level 1 and TOEIC above 700)
Good knowledge of accounting is prefered
Working experience with finance / accounting / assurance division is preferred
Working experience in Japanese enterprises is preferred
Quick learner with excellent communication and organizational skills
Strong sense of accountability, highly initiative and able to work independently
Proficient in Microsoft applications
Immediate availability preferred

Core Business Services Resume Examples & Samples

Enter education requirement
Enter experience requirement
Enter certification requirement
Enter additional requirements

Core Business Services Resume Examples & Samples

Supervise daily operational work, including work allocation, working with global counterparts on the work allocated
Liase with global counterpart on follow ups and day to day operational dependencies
Monitor performance of the client process by gathering relevant data and produce statistical reports
Perform as a trainer, train the team on procurement techniques and methodology
Communicate with external contacts and internal personnel to resolve open issues
Handle request for ad hoc request from clients, operations and interact with internal and external EY personnel to verify information
Conduct monthly connects on Operations review with leadership and business partners
Report, develop and implement new procedures to ensure enhanced and effective operational efficiency
Identify opportunities to share/adopt process standardization and industry best practices
Identify and implement process improvement ideas, identify gaps and suggest process improvements
Maintain regular interaction with the clients, liase with operations leadership and with the management under the account management framework
Seek opportunities to enhance scope of work
Maintain and monitor process SLAs and KPIs
Good project management expertise, ability to plan and execute key project deliverables
Assist in the management of work through efficient utilization of staff
Provide guidance, direction and evaluation of work of the associates, provide regular feedback on staff performance
Provide opportunity to staff and develop self and team members
Review improvement ideas and guide team members to implement them, and run process improvement projects
Contribute ideas/opinions to the team and listen/respond to other team members' views
Use technology to continually learn, share knowledge with team members, and enhance service delivery
Demonstrate professionalism, competence and clarity of communication when dealing with the clients and leadership
Procurement expert with at least 8-10 years of experience in handling operations and teams
Clients and operations handling experience in shared services
Sourcing exposure in IT and Product & services procurement categories
Should be able to coordinate work with virtual teams working at different regions and time zones
Experience of e-procurement technologies (SAP would be beneficial but not essential)
Be task orientated and proven ability to produce quality work on a regular basis, to a consistently high standard
Work with the service lines to ensure key objectives and initiatives are reflected in communication plans and activities
Drive and deliver the agreed initiative/project
Should be proficient in Excel/Word skills, including presentational aspects, including pivot tables etc
Be comfortable working on a number of projects concurrently
Be able to work in a rapidly changing environment
Ability to work on own initiative and as a part of a team
A strong team player who is comfortable working collaboratively and directionally as required

Core Business Services Resume Examples & Samples

Oversee and in charge of full spectrum of daily human resources operations
Plan, organize and drive Greater China and Asia-Pacific Human Resources initiatives to enhance employee relations and communications
Supervise and manage all HR workforce processes
Work as a business partner to support our service line leaders
Lead and manage HR Transformation Projects
Lead, develop and coach junior team members
Manage ad hoc assignments and oversee policy implementation

Core Business Services Resume Examples & Samples

Support CBS Function Leaders on annual budget and quarterly forecast exercise and prepare financial modeling to facilitate scenario analysis and business decision making
Perform analytical review on monthly financial results and provide commentaries on key budget/forecast variances of the CBS Functions and Service Lines’ owned indirect expenses
Facilitate month-end closing process, including calculation of monthly accruals, validation of P&L and preparing detailed variance analysis
Identify and rectify any data classification issues in relation to the relevant KPIs and measurements
Support the global Finance procedures implementation and ensure compliance to those polices in Asia Pacific
Liaise with various country finance teams for respective finance issues
Assist in ad hoc assignments and projects

Core Business Services Assistant Director Resume Examples & Samples

Consult and recommend media to enhance the message through audio, video, and/or webcasting
Develop creative concepts with client to effectively convey the message and reach the objective of the project
Build business relationships with clients, understand clients’ larger business objectives, identify additional opportunities to use related media to deliver messages that help reach those business objectives
Manage the client relationship and/or coordinate with the project manager; acting as single point of contact for the deliverable
Organize and coordinate all tasks related to project deliverable, performing tasks or identifying and delegating to other resources as appropriate; this may include actors, director(s), technicians and other contractors, as well as video editors and engineers in BMC
Maintain ownership and accountability that all tasks are completed on time and correctly
Prepare the budget and timeline estimates for completion of project deliverable; assist in tracking expenditures and status in order to operate within the approved estimates
Incumbent should regularly update project manager or client on changes to original estimate, as well as status of deliverable
Assist and learn from other Producers as appropriate
Comply in a timely manner with firm and BMC procedures including, but not limited to, visual identity (branding), approvals (Standard Communication Organization and Retrieval process (SCORE)), project management, billing, and time tracking
Knowledge, Competency and Skill Requirements
Rapidly solve problems and make decisions during the production of live events
Recognize potential issues and make decisions throughout a project that balance the need to meet a deadline and still meet the original requirements of the project
Identify opportunities for repurposing content for additional audiences or to add convenience for the consumption of the message by the target audience
Excellent project management, client service, team building and interpersonal communication skills
Strong knowledge of video production technologies
This individual must also have the ability to direct the performance of professional talent that may be hired to complete the production
Proficiency in several of the following software applications: After Effects, AVID video editing, Sorensen , Photoshop/Fireworks, PowerPoint, Pro Tools/SoundForge is desirable
Rapidly learn new technologies on a frequent basis and as part of a project
Directs other resources, such as Video Editors, Engineers, and vendors to complete production tasks; for example, production crews with regard to composition, lighting, staging and overall production process; or, Engineers responsible for running aspects of webcast technology
Significant relevant experience working in a professional services firm preferred
Ability to influence and build collaborative relationships in BMC and beyond
Ability to challenge views and perspectives without harming his or her own acceptance within BMC and beyond
Experience managing complex global programs
Experience working as part of diverse and virtual high-performance teams
Ability to influence and build collaborative relationships with business stakeholders

Core Business Services Resume Examples & Samples

Support the Asia-Pacific Markets function in communicating and engaging people across Asia-Pacific on the broad Accounts agenda. This includes market leadership and revenue planning, Middle Market and strategic Growth Markets programs, business development, knowledge and other Markets enablement functions, sharing client wins and success stories
Produce written internal communications from the Asia-Pacific Accounts Leader and provide counsel on best practice and communication innovations
Support the management and deployment of annual Asia-Pacific Executive events and key leadership meetings throughout the year and support pre-and-post communications
Assisting in driving a culture of Account-centric, rather than service-line specific behaviors for our clients, through effective internal communications approaches
Work collaboratively with the five Regions within Asia-Pacific, to support deployment of Global and Asia-Pacific programs, and feedback local challenges and successes to the Executive team
Maintain up-to-date knowledge on issues and topics relevant to Markets and client service

Core Business Services Resume Examples & Samples

Serve as a dedicated point of contact for the Global 360 account segment and Principal Global Industry Centers, identifying, managing and implementing new opportunities within this portfolio
Develop, maintain and organize executive level relationships with Local and Country VIPs helping to facilitate necessary IT discussions
Establish and maintain relationships across all ranks on Global 360 account teams
Understanding of and ability to apply EY's Account Management Framework (AMF) to teams methodology
Execute the IT Account Enablement support strategy
Responsible for coordination and facilitation of firm invested standard IT services to account teams
Ability to gather the business and technical requirements and develop business cases for proper escalation and review of non-standard requests
Develop ongoing relationships within IT Services and CBS functions to provide appropriate support to account teams
Document and report within Service Now on account support requests
Share knowledge, intelligence and experiences within a diverse and global team to assist with the continued advancement of the service offering
Develop and maintain relationships within On-Site Services at the regional and local levels

Core Business Services Resume Examples & Samples

Support APAC FSO L&D Leadership team in deploying FSO sector specific and talent management programs
Prepare budgets for APAC FSO learning and development programs based on deployment strategy, and input from Regional FSO Learning Executives
Manage project timeline, by reminding stakeholders their tasks and at times chasing them
Enhance project documentation by monitoring collaborative tools like share-points, preparing call minutes and leveraging existing documents
Work with FSO L&D Leader and learning executives on planning , designing, organising and deploying of training programs
Global NextGen (GNG) specific tasks

Core Business Services Resume Examples & Samples

Launch new Global Business Development initiatives and drive existing BD programs to encourage a winning culture in each Market Segment
Introduce business management and sales tools to account teams and leadership team through training and communication
Streamline the business management process in order to enable better reporting, performance review and improve work efficiency
Enhance collaboration with market segments, service lines and other supporting team to facilitate teaming and cooperation

Core Business Services Resume Examples & Samples

F.5 or above
Minimum 1 year of working experience
Good command of spoken & written English & Chinese
Independent, a good team player and strong communication skills
Proficient in Microsoft office

Core Business Services Resume Examples & Samples

To provide administrative support for the Department, including document delivery (indoor & outdoor), general office maintenance and data entry, etc
Form 5 or above
Minimum 1 year's relevant working experience, preferably in professional services or sizable firm
Good command of both spoken & written English & Chinese
Basic computer knowledge is an advantage

Core Business Services Resume Examples & Samples

Bachelor’s degree in Business Administration or related discipline
A minimum of 5 years working experience
Knowledge in system deployment is an advantage
Proactive and committed team player with strong leadership skills
Strong organizational skills, attentive to details
Able to juggle conflicting demands on time and prioritize effectively
Self-starter and able to work with limited supervision
Able to influence at all levels, confident to challenge and obtain commitment to actions
Good command of written and spoken English and Cantonese
Presentable and professional

Core Business Services Resume Examples & Samples

Diploma holder or above with formal secretarial training
At least 5 years' relevant experience, preferably in the Accounting Profession
Hands on PC skills including Word, Excel, PowerPoint and Chinese word processing
Good command of spoken and written Chinese and English, proficiency in Mandarin will be an advantage
Independent, detail-minded and well-organized
Able to work independently and a good team player

Core Business Services Resume Examples & Samples

Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Secretarial or equivalent
At least 3 year(s) of working experience in the related field is required for this position
Preferably Junior Executives specializing in secretarial support or equivalent
Good command of spoken and written English and Bahasa Malaysia

Core Business Services Resume Examples & Samples

Supporting the Student Affairs Lead in managing professional examination matters
Monitoring of students attendance and progress for examination sittings
Preparation of relevant reports for Leaders
Other relevant administrative functions

Core Business Services Resume Examples & Samples

Provide creative services support (incl photography, video editing)
Administer web content
Design templates and content for proposals and other relevant marketing materials
Maintain image databank(s)
Support selected event activities

Core Business Services Resume Examples & Samples

Arrange interviews, to be conducted in person, via phone or internet
Ensure completion of all documentation as per the recruitment standards and processes
Forward required documentation to the recruiters or recruitment Manager to enable offer of employment to be made to successful candidates
Processing offer and reject letters for candidates
Attend meetings as required to provide updates on recruitment progress and determine needs
Update Employee Referral tracking sheet
Update candidate status in the recruitment portal
Coordinating meetings when required
Recommend improvements to recruitment administrative processes and documentation
Attend to any other ad hoc request by the team

Core Business Services Resume Examples & Samples

Coordinate and participate in account team meetings, acting as the central point of contact for account team(s,) for all account information at a global level
Maintain account plans, providing regular reviews and analysis against established milestones and targets
Provide relevant account knowledge to the team(s) regarding the target/client, its industry and its competitors, by collecting information from established sources. Maintain account knowledge on a website or a database
Work with the account team to update financial and pipeline reports for assigned accounts
Track and report account team results, using account management tools
Support the team in development and management of key clients and major pursuits
Stimulate communication among account team members, by integrating information provided by the team into a useable format
A Bachelor’s degree in Business Administration or related discipline
Minimum 5 years of related experience. Preferably gained at big four or consulting and professional service sector
Proactive, analytical, flexible and confident
High level of experience with Microsoft Excel, PowerPoint, Word and Outlook
Fluent in English, Mandarin and Cantonese - written and spoken are essential

Core Business Services Resume Examples & Samples

Minimum of 12 years’ experience in communications and marketing roles, with at least 6 years at a senior management level
A tertiary qualification (preferably at post graduate level) in marketing, communications, media, journalism, or other relevant discipline
Excellent written and spoken English and Mandarin
Strong relationship management, influencing and problem solving skills
Excellent persuasive and presentation skills; executive presence
The strength of character to make and implement difficult decisions, if required. Collaborative yet assertive
A change agent, who is able to manage ambiguity in situations where there may be several objectives and priorities. Flexible and adaptable
Sound people management experience, particularly in managing virtual teams
Imagination and creativity with the ability to nurture these qualities in others
High level of personal and professional integrity
Ability to understand the EY business and how a professional services business operates and grows

Core Business Services Resume Examples & Samples

A minimum of 3 years of experience in related area of an accounting / finance function
Excellent command of spoken and written English and Mandarin
Excellent analytical and interpersonal skills
Effective multi-tasking and prioritization skills
Professional, confident and able to work under pressure
Strong teaming abilities, with demonstrated virtual teaming abilities

Core Business Services Resume Examples & Samples

Provide functional support for the Hyperion solution including
Tight connection with Area PB&FA lead
Book Area level topsides
Copy data to submission
Bachelor's degree in Computer Science or Finance related discipline, or equivalent work experience
A minimum of 7-10 years of experience in a medium to large environment, performing business analysis, sales and marketing, business development, and/or project systems management
Deep finance and IT knowledge and ability to work well with both groups
Strong attention to detail and ability to take ownership of a project
Demonstrated ability to balance multiple, competing priorities in a fast-paced environment
Demonstrated experience working with a geographically diverse work team
Strong analytical skills with the ability to continuously improve processes and proactively propose solutions
Strong organizational abilities with an attention to detail
Demonstrated ability to think creatively and independently
Willingness to work non-standard hours when necessary

Core Business Services Resume Examples & Samples

Providing expert go-to-market recommendations to the Region Leadership team
Being in the field with partners to support them on their most important pursuits
Providing sales training and driving pursuits excellence across the entire span of the Service Line
Over 10 years working experience and at least 5 years in top management level
Bachelor degree, overseas education background is highly preferred
Experienced in professional service industry
Has solid experience in BD and strategy level management

Core Business Services Resume Examples & Samples

Outstanding business sense and market savvy on local markets. Minimum 8 year working experience in a reputable business and/or government organization
Extensive and proven business and government working background and relationship network are specially valued
Basic knowledge of professional services and working experience in a reputable professional service organization is a plus
Self-starter and willing to travel frequently
Team player and report to office managing partner (OMP)
Good command of written English

Core Business Services Resume Examples & Samples

Bachelor degree in CIM, PR, Internal Communication, Corporate Communication or Journalism
At least 7 years of postgraduate experience in communications
Working knowledge of EY and/or professional services sector desirable though not essential
Strong understanding of internal communications
Familiar with social media set up and posting
Native English communication skills (written and verbal)
Knowledge of Mandarin and Cantonese a plus
Ability to develop strong working relationships at a senior level to work with other team members across boundaries
Strong technical ability to manage online channels
Creativity and innovation

Core Business Services Resume Examples & Samples

University graduate with degree in Accounting, Finance or related disciplines
At least 5 years of experience in management reporting or FP&A gained from MNC
Excellent in MS Excel; experience in Hyperion is an added advantage
Strong communication and analytical skill with strong business acumen
Self-motivated, independent and hands-on and able to work under pressure
Good written and spoken English, fluency in Mandarin
Candidates with less experience will be considered for Financial Analyst

Core Business Services Resume Examples & Samples

Manage and review engagement and other commercial agreements
Provide timely and pro-active legal advice
Draft and negotiate engagement documentation with clients
Advice to service lines on legal and regulatory risks associated with engagements
Develop and maintain standard templates
Work closely with Compliance team to ensure compliance with new laws and regulations
Provide legal advice to management and functional teams
Provide legal advice and support on employment and partnership related issue

Core Business Services Resume Examples & Samples

Ensure effective hiring solutions are developed to meet the Advisory needs and Vision 2020 aspirations,
Timely delivery against the executive hiring targets
Managing cross border stakeholders in multiple Areas/geographies
Internal networking with the EY PPED community to cultivate relationships and leverage referral base
External networking to ensure knowledge of market and candidates remains up to date
A best in class experience for all candidates within the scope of executive hire
Owns delivery of the end to end recruitment process
Interview and selection of executive candidates, forming recommendations and judgements to aid hiring decisions, including the use of psychometric tools
Support the firm’s diversity goals by presenting varied long lists and challenging behaviours or assumptions which are not in line with EY’s D&I goals
Ensure the firm’s PPED governance protocols are followed
Drive delivery of a ‘best in class’ recruitment experience for all candidates
Represent Advisory in Recruiter Network activities and within the Recruitment Services core team
Integrate EY’s brand strategy into all recruitment and networking activity
Acts as change agent, influencing executive hire stakeholders to leverage support to drive a best in class candidate experience
Represents EY at external recruiter networks
Manages and cultivates relationships with vendors and other 3rd party connections as appropriate for effective sourcing and market intelligence
Supports the goal to reduce vendor reliance by working with the Talent Acquisition team to directly source senior individuals and cultivate long-term target candidate pipeline
Negotiates rates with vendors to ensure lowest possible spend with our preferred suppliers
Provide input to Advisory and Talent leaders on international hiring initiatives & programs to leverage global activities
Shares feedback with the Advisory gained from DAP new joiner survey, along with suggestions for change and improvement
Ensure all activities required to support Advisory are delivered in a professional and effective manner
Works with sponsoring Partners to drive ‘smart’ use of Partner time and energy to deliver against Partner recruitment
Provides thought leadership and recommendations around Executive Recruitment to Advisory and Regions drive continuous improvement and innovation
Experienced Executive Recruiter, within a global environment
Skilled in the delivery of end to end recruitment solutions for senior, international hires
Expertise in contemporary sourcing activities using a range of approaches and tools
Knowledge of international hiring principles including some understanding of international labour laws/tax implications + other considerations for expat hires
Demonstrated relationship building and networking skills
Strong influencing and negotiation skills with senior stakeholders
A global mindset including the ability to work and thrive in a virtual team
A drive to deliver exceptional client service

Core Business Services Resume Examples & Samples

Work closely with hiring managers to develop position profile and to understand overall needs and requirements
Create or review job description based on hiring manager specifications to be used to present to candidates and to post to job boards and company websites
Maintain good working relationship with internal stakeholders and candidates
Manage the whole recruitment cycle from sourcing, shortlisting and interviewing candidates to negotiating and presenting offers
Manage the recruiting process to meet hiring goals and performance metrics through effective use of online recruitment system
Maintain and provide regular and accurate candidates pipeline reports to the hiring managers
Ensure compliance with internal recruitment-related approval protocols
Work as a business advisor for the responsible service line(s) to understand headcount needs and respond to team’s enquiry
Responsible for agency management, from negotiating service rate, signing service agreement to processing payment
Assist in recruitment related or Employer Branding projects when needed
Bachelor degree in Human Resources Management or relevant discipline
At least 3 years of experience recruiting for a wide range of disciplines and ranks in both recruitment agency and in-house environment in MNC; overseas experience an advantage
Excellent command of written and spoken English, Cantonese and Mandarin
Highly articulate and able to work across culture
Excellent problem-solving, negotiation and influencing skills
Strong interpersonal and communications skills
Ability to handle complicated cases within limited timeframe
Skilled in building strong and trusted relationship with internal stakeholders and candidates
Proactive, independent and self-driven
Proficient in MS Office including Word, Excel and PowerPoint
Willing to take up additional responsibilities when required

Core Business Services Resume Examples & Samples

Lead a high performing and engaged team
Ensure effective hiring solutions are developed to meet the TAS / Tax’s needs and Vision 2020 aspirations
Internal networking with the EY PPED community to cultivate relationships, represent Asia Pacific executive recruitment perspective and leverage referral base
External networking to ensure knowledge of market, thought leadership and candidates remains up to date
Counselling and leadership responsibility for Recruitment Services team members based in Asia Pacific
Owns delivery of the end to end recruitment process for allocated service line(s)
Ensure the firm’s PPED governance protocols are followed across Asia Pacific
Drive and measure the delivery of a ‘best in class’ recruitment experience for all candidates
Represent the SL in Recruiter Network activities and within the Recruitment Services core team
Leads the team’s goal to reduce vendor reliance by building Talent Acquisition capability to directly source senior individuals and cultivate long-term target candidate pipeline
Provide input to SL and Talent leaders on international hiring initiatives & programs to leverage global activities
Provides thought leadership and recommendations around Executive Recruitment to the Service Lines and Regions drive continuous improvement and innovation
Experience leading a team in a virtual environment
Expertise in contemporary sourcing activities using a range of approaches, channels and tools
A global mindset including the ability to lead and engage a virtual team
Chinese language skills

Core Business Services Resume Examples & Samples

A Bachelor degree with relevant postgraduate/professional qualification is desirable
Minimum 7 years of relevant work experience years in a similar or related role
Knowledge of IT Services Demand Management process
Possess in-depth understanding of EY IT standard service offerings
Demonstrate ability to maneuver through EY IT Services functional groups to provide options to account teams
Ability to work a flexible schedule to support a global team environment
Good command of written and verbal English skills
Strong ability to manage one’s time and workload effectively
Ambitious, self-motivated and can thrive when working independently
Ability to prioritize effectively and strong time management skills
Possess strong interpersonal skills and be able to create a rapport with people of all demographics
Cultivate and create a working environment that supports inclusiveness and diversity
Strong consultative and relationship management skills

Core Business Services Resume Examples & Samples

Prepare and communicate analysis to assist leaders in their business decision making
Analyze financial reports and translate them into concise summaries for the management
Monitor the top and bottom line to assess if they are in line with the operational and strategic objectives set by Service Line
Manage proactive risk which may have an impact on the Service Line results
Coordinate and prepare budgets and forecasts. Preparation of models to support different budget and forecast
Perform ad hoc analysis from source data
Identify and rectify any data classification issues in relation with the relevant KPIs and measurements
Perform financial analysis, identify and provide commentaries on key budget/forecast variances of the Service Line
Assist in the month end Profit & Loss (P&L) close
Bachelor's degree in Accounting, Finance, Business Administration, or equivalent experience preferred
Minimum 5 years of experience in financial analysis and operational accounting preferably coming from professional/ consulting firm Experience in financial systems such as Essbase, Hyperion, excellent MS excel skill
Proficiency in Microsoft Excel and PowerPoint in creating analysis reports. Financial modelling knowledge and experience will be advantageous
Financial management, financial assistant, and/or financial analyst experience beneficial
Computer proficiency; be proficient or trainable in complex aspects of financial software packages, including Essbase, Hyperion, Business Objects, MS Office
Confidence, strong analytical and problem solving skills
Ability to work with individuals at all levels within the organization
Quality improvement-oriented, professional approach

Core Business Services Resume Examples & Samples

Prepare financial analysis from top to bottom line and communicate in concise summaries to assess whether the KPIs are in line with the operational and strategic objectives set by Service Line
Perform detailed review on inventory aging and alert leaders on potential credit risks
Coordinate the process for various budget and forecast exercises by translating business projections into meaningful figures, including data processing, modeling and reporting
Identify other potential risk areas proactively which might impact Service Line performance and provide support to management for their decision making
Assist in the month-end close process
Execute ad hoc analysis and data-mining projects as required by management
University degree holder in Accounting or related disciplines. Holders of CPA qualification will be an advantage
Over 5 years of working experience, including 3 years in financial analysis and budgeting, with professional/ consulting firm experience preferred
Proficiency in Microsoft Excel in preparing financial analysis and reports. Candidates with financial / budget modelling knowledge and experience will be advantageous
Experience in financial software packages, including Hyperion Essbase, Business Objects and MS Access
Confidence, detailed-minded with sound analytical and problem solving skills
Strong time management and organizational skills to meet tight deadlines
Excellent communication skills, in both English and Chinese (oral and written)

Core Business Services Resume Examples & Samples

Lead a team of financial analysts to support CBS Function Leaders on planning and budgeting of Functions' owned costs. Perform analytical review on monthly financial results and provide commentaries on key budget/forecast variances of the CBS Functions and Service Lines’ owned indirect expenses
Closely monitor the Firm's indirect operating expenses and manage impact on profitability
Proactively prepare and communicate analysis to support various stakeholders
Coordinate and prepare Indirect Cost budgets and forecasts. Support financial planning and forecast processes - assess effectiveness of current operation and make suggestions for improvement. Provide business insight, timely advice and recommendations to the Functions' leadership team to enable timely forward-focused decision-making
Collaborate with other Finance teams to ensure quality month end closing process including CBS cost recharge and allocation. Identify and rectify data issue to facilitate error-free P&L and Balance sheet reporting, including opportunities for simplification
Support and drive implementation of Global Finance policies and ensure compliance to those polices in Asia Pacific
Provide assistance and finance leadership to Functions at Region and Area level for Mercury deployment
Liaise with other finance teams at all levels on various finance issues. Assist Area Controlling Lead on ad-hoc assignments and projects
Bachelor Degree in Finance or equivalent
Membership of accredited professional accounting bodies
At least 10 years experience in finance related roles of which 4 years worked in a managerial role preferably gained from professional services environment
Proven problem-solving skills and experience. Possess international mindset and cross cultural sensitivity
Excellent communication skills, fluent in English
Strong analytical skills and experience in proactive strategic analyses and financial modelling
Ability to lead change, to a build a high performing team and to influence stakeholders at different levels
Demonstrated experience working in highly matrix organization
Excellent interpersonal and relationship management skills
Can work under pressure, remain agile and stay committed to tight time lines

Core Business Services Resume Examples & Samples

Research Chinese companies outbound investments related information and analyze base data and develop insights for leaders to formulate COIN’s (China Overseas Investment Network) business strategy
Routinely update client master file and playbook
Routinely update transaction databases and finance data
Prepare internal and external business presentations
Assist to organize and coordinate internal meetings and external markets events
Assist to coordinate and receive roadshows and delegations from EY overseas teams
Assist to prepare COIN thought leadership
Manage and regular update COIN website and COIN wechat
University fresh graduate or with 1 year of relevant working experience with other Accounting/ Consulting firm/ research institute as an analyst
Capable in doing research, collect data and perform analysis
Strong interpersonal and social skills
Able to work under pressure in tight deadline
Excellent command of spoken and written English and Simplified Chinese. Fluent mandarin is a must

Core Business Services Resume Examples & Samples

Create and define ASQ strategy, focus and direction for the Region and validate it with leadership. Review and identify resource needs to accomplish Region ASQ goals and monitor progress
Ensure G360 coverage as per Global and Area requirements and define and implement coverage strategy for Core accounts regionally
Liaise with Global and Area ASQ leadership and teams to ensure global consistency of approach and to maximize learning within Region
Raise the profile of Expectations of Service Quality (ESQ) and support a disciplined approached to execution
Proactively collaborate with account teams and Region leadership to identify the Regions ASQ program’s target clients (based on revenue, strategic relationship, risk factor and ASQ history)
Support development of individual accounts' ASQ strategy, including determining appropriate resources and securing their involvement
Serve as primary/secondary Interviewer with client executives and audit committees members of the Region’s G360s (primary accounts) and focus core accounts resulting in objective reviews of clients’ assessment of our service quality
Discuss interview results with and make recommendations to account teams and ensure follow-up on action plans to fully address client feedback
Identify risks and escalate issues to region leadership to facilitate client retention
Analyze Region-wide results and identify service quality trends and insights; produce quantitative and qualitative reports with recommendations that are actionable for the practice, industry and office; share with Region leadership
Build and execute a communications plan for ASQ activities and achievements including best practice and case studies
Implement the ASQ training program and coordinate the facilitation of training for all EY professionals and new ASQ hires involved in the program
Provide coaching to the Region ASQ team
Challenges faced include interfacing directly with C-suite executives and responding appropriately to problems or issues raised
Constructively challenge leadership where necessary
Provides research and insight on trends and systemic issues and offers suggestions on how to utilize data
Communicates these insights to Global/Area/Region leadership
High degree of independence and autonomy
Creates/maintains a high performance, results-oriented environment
Creates an environment for providing quality service to customers; serves as an advisor and provides input to senior leadership on customer issues
Communicates with and influences senior management and leaders of the firm; demonstrates advanced verbal and written communication and presentation skills
Creates an environment of continuous improvement and innovation; thinks creatively and provides innovative suggestions
Develops and maintains effective working relationships with senior leaders of the Firm; creates an environment that promotes effective teamwork and collaboration
Makes decisions and overcome obstacles with consultation with ASQ resources and region/Area Leadership
Direct responsibility for supervising region ASQ team Demonstrates working knowledge of the Firm’s activities
Strong executive presence – ability to interact with all levels of management (including CEO/CFOs)
Demonstrated business acumen and understanding of external marketplace factors
Ability to react quickly and effectively to internal change and communicate throughout team
Work effectively with Region Markets and Service Line leadership, Account leadership and Business Development leadership
Strong interviewing skills and an ability to formulate secondary questions to probe for robust feedback from clients
Strong knowledge EY’s services and of professional services client satisfaction trends and insights
Ability to complete multiple tasks in a fast-paced environment

Core Business Services Resume Examples & Samples

Work with home/host Mobility Consultants to provide overall assignment management for inbound and outbound assignments, including but not limited to assignment initiation and assignment briefing
Work closely with internal departments (Talent team, Finance, Tax and Immigration) to ensure assignment is compliant
Work with external vendors to assist assignees in coordinating all aspects of relocation matters in relation to their assignments
Provide day to day advice to the Talent Team, Service Line stakeholders, as well as assignees on mobility related queries, including but not limited to mobility policy, international and domestic (if applicable) assignments, and application of relevant immigration and taxation legislation
Assist with the preparation of relocation packages, including preparation of cost estimates and assignment contract
Coordinate assignee payroll instruction
Brief vendors and manage vendor relations to ensure mobility services are provided within contractual arrangements
Provide administrative and coordinative support to the team
Assist to prepare payment requisition forms and liaise with internal departments
Maintain Inter-Office Billing registration for assignee expenses
Provide and update monthly mobility and management report
Assist in the review of data and information maintained in knowledge tools
Involvement in various ad hoc projects as required
Familiarisation with the International Mobility Framework, Assignment Policy Categories, Taxation and Immigration legislation and the exception process
Familiarisation with the Domestic Mobility Policy (if applicable)
Managing the administration of international and domestic mobility assignments
Familiarisation with the Service Line, HR functions and key personnel
Maintaining professional internal and external client relationships at all times
Prioritising work and managing workload in busy periods
Knowledge and experience of international mobility
Competent at handling multiple tasks concurrently
Customer service oriented with good team spirit
Good computer skills in Microsoft Office applications (Word, Excel, Powerpoint)
Good intellectual rigour and commercial awareness
Highly proficient in English and Cantonese. Proficiency in Mandarin preferred
Immediately available is preferred

Core Business Services Resume Examples & Samples

Work as an advisor to EY’s Asia Pacific leadership
Design and implement a pro-active public relations program to promote EY with the key global and cross-border media in the Asia-Pacific region
Work creatively in pitching stories to targeted media and work collaboratively with communications colleagues on specific messaging and services promotions
Promote Asia-Pacific leadership and other designated spokespeople with target media
Effectively build and manage relationships with key journalists, primarily focused on international media including; Wall Street Journal, Reuters, Bloomberg and FT
Execute and support EY global PR initiatives to target media. Work with the global PR team to promote EY global leaders, where appropriate
Prepare press release, pitches, reports, briefing documents and other materials for launches of global surveys, studies and campaigns; assist with the distribution of press releases and reports via the global media relations network
Identify cross-border reputational risks and identify ways they can be mitigated, working closely with senior leadership and the global team in crisis and issues management
Contribute to an integrated global approach for all communication activity; PR, stakeholder relations and internal communication
Coordinate an Asia-Pacific network of experienced PR professionals including: sharing best practice; promoting EY leaders in local markets; exploring efficiencies for the group such as shared media monitoring and training across the Area
Ensure effective tracking of media coverage
Act as mentor and coach for team members
Form part of the senior leadership of the global PR team, supporting EY Global with its brand building and reputational goals

Core Business Services Resume Examples & Samples

Work with the Global Tax Communications and Engagement Leader to create an internal communications strategy for Tax that engages EY people in the business strategy
Approximately 50% of the role will focus on execution of the global internal communications strategy in Asia-Pacific, working closely with the Asia-Pacific Tax Managing Partner and leadership team
Produce written internal communications from Asia-Pacific Tax Leaders and provide counsel on best practice and communication innovations
Support the Asia-Pacific Tax Talent function in communicating and engaging Tax people across Asia-Pacific on the broad talent agenda
Maintain up-to-date knowledge on issues and topics relevant to Tax, market trends and the long-term implications these might have on EY’s brand strategy generally, recognizing that our activity in the market, will drive brand perception and the communications approach will help drive market objectives
Graduate with professional or higher qualification in Internal Communications, Corporate Communications, Marketing Communications, or Public Relations
At least 5 years of strategic internal communications experience with proven track record supporting executive teams
Demonstrate a sound understanding of professional services and how a partnership operates
Understanding of financial markets is highly advantageous
Demonstrate ability to effectively manage senior stakeholders and build relationships by building trust and confidence
Think strategically and demonstrate leadership by providing direction and advice to business leaders on communication strategies
Deliver on strategic priorities for the Tax service-line; aligning internal communication initiatives with EY’s performance agenda and revenue goals
Be a point of integration; connect all facets of the communications agenda when initiating, developing and implementing communications projects
Help the business address its big issues though compelling communication activity; while inputting into complex political and business issue

Core Business Services Resume Examples & Samples

Handle daily AR receipt and bank in report
Generate invoices and ensure accuracy and completeness of monthly billing
Response to and resolve billing inquiries and issues raised by internal customers
Follow up debts collection
Maintain filing of accounting records
Participant in finance operations and month end processes
Prepare general entries, routine job from superior
Perform ad-hoc assignments as required
Diploma in Accounting
Minimum 1 year of experience in accounting position
Experience in handling A/R and A/P transaction
Proficiency in MS WORD, EXCEL, Chinese word processing
Good command of written and spoken English & Chinese (Mandarin)
Hands-on experience in Oracle information system is a definite advantage
Have sense of responsibility, careful, well-organized, hardworking and willing to learn
Immediate available preferred

Core Business Services Resume Examples & Samples

Lead the recruitment team and recruitment activities in Finland
Further develop the recruitments and sourcing strategies, guidelines and processes
Represent Finland in the EY Nordic recruitment team
Manage and execute recruitment projects
Support the business in achieving their hiring targets, providing them effective recruitment guidelines, processes and training (interviewing skills, hiring laws, employment contracts)
Actively develop and participate in EY employer branding activities, representing and promoting EY as the employer of choice in the relevant candidate markets
Manage relationships with providers, partners, student unions and universities
Operate as a local super user for the recruitment system (Taleo)
Provide reporting related to the recruitment activities, resource planning and budgeting
Build relationships with both recruitment professionals as well as professionals within our business, being the first point of contact to internal and external candidates
Manage the internal transfer process of inbound recruits and act as the local contact for mobility

Core Business Services Resume Examples & Samples

Minimum of 2-3 years of experience from similar position
Bachelor degree in HR/Business Administration or Master degree in Economics
In-depth knowledge of employment related legislation and occupational healthcare
Experience in the area of mobility is considered a benefit
Fluency in Finnish and English, knowledge of Swedish will be considered a benefit
Detail oriented and structured way of working
Motivation to optimize and develop processes and policies
Good prioritizing skills and service minded and flexible attitude even in hectic environment

Core Business Services Resume Examples & Samples

Deliver quality HR Operation services including but not limited to on boarding and exit formality, social insurance benefit, contract management, and employment relations etc
Align with other markets about working processes for legal compliance and operational efficiency
Provide support to COE to implement various people initiatives in China North i.e., Town Hall Meetings, Best Employer Survey, Flexible Working Arrangement Program etc
Provide HR advisory support to the service lines as an HR BP
Analyze and keep track of people data/metrics based on internal and statutory requirements
Manage annual performance management and development program
Assist with other task as needed

Core Business Services Resume Examples & Samples

Proactively identifies risks and issues on projects - Leads team to develop risk management and issues management plans to select and implement the most appropriate solution
Possesses proven analytical skills and problem solving skills needed to manage multiple factors simultaneously
Apply solid business knowledge/understanding to manage and meet sponsor and customer needs
Monitors and manages project scope, schedule, budget, risks and quality to ensure project activities/tasks are occurring as planned and any variances are identified along with corrective actions to address variances
Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
Balances both the "science" of how to perform project management and the "art" of project management, which is learned through experience and skill training/application
Identifies unstated customer expectations
Identifies and align with the strategic business direction
Escalates to management/governance, as appropriate
Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
7 years of project management experience
Proven experience managing global projects over US$1m
Experience working with off–shore teams is preferred
Experience working on a virtual/global team is preferred
Experience mentoring/coaching less experienced project managers
Experience in managing to contract; ensuring clients and suppliers alike perform in accordance with original agreement
A relevant project management qualification (e.g., Prince Practitioner, PMP) is preferred
Familiarity with ITIL v3 is advantageous
Strong team-working skills across matrixed client, supplier, and geographically dispersed virtual teams
National and international travel may be required; valid passport needed
The Project Manager III excels at independently applying this skill in the course of performing duties
Applies the project management methodology, tools, techniques and terminology to drive successful execution of projects associated with this position (see project profile)
The Project Manager III is able to independently apply these skills in the course of performing duties
Manages changes to the project scope, project schedule, and project costs using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance
Communicates project plan - Ensures a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members
Monitors and controls project work - Measures project performance using appropriate tools and techniques in order to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders
Executes baseline project plan - Executes the tasks as defined in the project plan in order to achieve the project goals
Develops communication plan - Identifies key project team members by defining roles and responsibilities to create a project organization structure in order to develop the communication plan
Implements approved actions - Implements the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project
Establishes project deliverables - Records detailed customer requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter
Develops and motivates project team - Improves team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale
Conducts a kick-off meeting with all key stakeholders in order to announce the start of the project and review the overall project plan and gain consensus
Identifies high-level risks, assumptions, and constraints and documents high-level risks, assumptions, and constraints using historical data and expert judgment in order to understand project limitations
Applies program management methodology, tools, techniques and terminology – Is able to demonstrate a theoretical understanding and can identify the application of each in driving successful program execution Is able to take full responsibility in applying relevant concepts and practices independently in multiple situations of moderate scale and complexity
Writes clearly - Communicates information and ideas in writing so others will understand
Possesses good listening skills - Listens intently to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and allowing others to speak without interrupting them
Speaks clearly - Communicates information and ideas in speaking so others will understand
Establishes and maintains interpersonal relationships - Develops and maintains constructive and cooperative working relationships with others
Facilitates meetings - Uses appropriate interpersonal styles and methods to guide participants toward a meeting's objectives; modifies behavior according to tasks and individuals present
Supports team building - Builds mutual trust and encourages respect and cooperation among team members
Demonstrates high ethics and values - Inspires loyalty and trust, handles oneself ethically following core values and beliefs
Recognizes contributions - Praises people for a job well done
Embraces diversity - Open to diverse points of view, treats people with respect

Core Business Services Resume Examples & Samples

Develop the program execution plan which supports BMC business strategy/objectives and integrates the right mix of brand campaign, event marketing, thought leadership, relationship marketing, and communications
Accountable to thefirm and service lines for delivering agreed to levels of event results
Collaborate with service lines as well as marketing discipline peers to ensure that marketing activities are well coordinated and timed in the marketplace
Plan and execute firm wide events and supports service line events. The main duties are
To develop event strategy and define execution plan
To draft, update, develop and manage marketing and communication materials (invitation, e-newsletter, bulletin, etc.)
To make sure that events are promoted at maximum through diverse means, i.e. social media
To organize events, and make sure that every logistic detail is taken care of and to deal with suppliers, to provide on-site management
To manage event budgets to an expected ROI and obtain approvals
To build and manage agency and vendor relationships in support of the integrated program plan
10+ years of marketing experience, previous record as a marketing & communications manager,
Minimum 5 years’ experience of event management, digital, social etc. would be plus
B2B marketing experience highly preferred
Project management and budget management is essential
Real-world experience for different marketing methods
Proven ability to work cross functionally, track records of developing and implementing high profile events
Bachelor above degree in marketing domain, MBA is plus

Core Business Services Resume Examples & Samples

Works on content management requests to update content in the Assurance CMS, adhering to the publishing standards
Follows the agreed upon workflow to ensure no step in the content publishing process is missed
Partners with Supervising Producer / Lead Producer to optimize content management efficiencies. This includes optimizing production efficiencies through automation while complying with the desired level of quality and timelines
Proactively addresses issues and feedback received from users, stakeholders, and supervisors
Identifies and reports technical or content issues to team members and stakeholders
Adapts to constantly changing work requirements while assimilating new information, analyzing it, and effectively applying it
Balances concerns such as urgency of an editorial change, breadth of a content update etc
Good understanding of content management principles
Strong time management ability
Must be able to work under supervision, and complete multiple tasks in a fast-pace environment
Works and teams effectively with clients and other personnel
Experience with production technologies particularly XML (at least an intermediate level of familiarity) and basic HTML
Exposure to Microsoft SharePoint / Content Management Systems including experience working within Workflows
Copy editor or similar experience maintaining high-level attention to detail on repetitive knowledge enhancements
Ability to quickly acclimate to technology changes and developments
Ability to read and write Chinese is a must
Receives general supervision and frequently works on projects with only periodic updates to Supervisor. Must be able to manage priorities with the help of the supervisor
0-3 years of relevant work experience is desirable

Core Business Services Resume Examples & Samples

Provide human resources administrative support to the team
Assist in developing and updating monthly headcount reports, performance management and salary review, and leadership development materials
Manage the background check process with the vendor and the staff, and provide timely updates to the engagement manager/partner
Provide basic human resources advice and support to different service lines
Support the team to conduct research and prepare presentation/meeting materials
Work with the team to organize and drive HR initiatives to enhance employee relations and communications
Compile statistical reports and perform preliminary analysis for manager’s review
Handle ad hoc tasks and projects as assigned
Bachelor degree preferably in Business Administration
1-2 years of hands-on experience in human resources related duties, preferably in sizable organization
Self-motivated, independent, detail-oriented and organized
Team player with strong communication and interpersonal skills
Willing to learn and hardworking
Good command of written and spoken English and Chinese, including Cantonese and Mandarin
Proficient in MS Office including MS Word, Excel and PowerPoint

Core Business Services Assistant Director Resume Examples & Samples

Serve as a resource in the geographic area or service line for facilitation, change management consulting, training, communications, organizational listening and other OE consulting and support
Provide individual and team coaching and training in areas such as counselor support/ training, mentoring and team effectiveness
Provide cross practice implementation support to people initiatives, programs and processes, including ( but not limited to)
Bachelor's degree or equivalent work experience; Master's degree preferred
A minimum of 7-10 years of work experience
Possesses skills in the following key areas

Core Business Services Resume Examples & Samples

Work with the Managing Partner, Talent and BMC Internal Communications and People Engagement Leader to create an Area internal communications strategy that engages our partners and our people business around key aspects of the Talent agenda
Function as a leader in both the Asia-Pac BMC Leadership team and global Internal communications and people engagement team
Produce written internal communications in collaboration with senior stakeholders on critical people engagement topics; provide counsel on best practices and communications innovations
Support the management and deployment of communications at key Talent and firmwide events and key leadership meetings throughout the year
Support the deployment of firmwide business messages in Talent communications vehicles
Manage relationships with key Area and Talent stakeholders across the BMC organization and within the business at the Executive level, establishing sponsors and subject matter resources for key communications programs
Work with BMC Communications colleagues to align on strategy and manage consistency in messaging including members of the global ICPE team, corporate communications, business enablement, leadership and partner communications, etc
Filter input from the Region perspective to Area and Global internal communications program development
Provide guidance and input on the development of global communications and engagement programs
Take an organizational-level view of implications; manage competing forces and drive understanding, motivation and stakeholder value
Maintain up-to-date knowledge on BMC, internal communications, and talent issues, including market trends and long-term implications for EY’s communications and engagement strategy generally
Demonstrate strong leadership and consensus-building skills in a dynamic environment
Achieve the desired results; communicate the BMC value proposition
Proactively develop others; see learning and development as a critical input to delivering exceptional client service to BMC clients; seek to inspire
Enable innovative thinking and inspire innovative action; communicate the business case for change; leverage communications to inspire others
Be a point of integration; enable knowledge sharing throughout BMC and EY; be able to synthesize information from others; connect all facets of the business when initiating, developing and implementing marketing and communications projects; serve as an organizational connector
Maintain comprehensive working knowledge about the change process and implementation best practices
Demonstrate the knowledge, skills and abilities needed to establish and refine the strategies that drive brand as well as organizational performance and add value to the business
Demonstrates knowledge, skills and abilities concerning global business fundamentals, business models, ethics, competitive analysis and cross-cultural/geographical sensitivities

Core Business Services Resume Examples & Samples

Account operations lead
Minimum 7 years of relevant work experience in business development, account management, operations and/or consultancy
Professional Services industry related knowledge/experience and commercial acumen
Understanding of EY organization (Global, Areas, Regions, Service Lines and Functions) is preferred but not mandatory
Strong project management experience and organizational skills
Strong Excel, Word and PowerPoint skills
Proven ability in data analysis and reporting with strong attention to detail and data integrity
Excellent problem solving skills, confidence to propose new ideas and ability to influence at all levels
Professional and confident with first rate interpersonal skills
Excellent written, oral and presentation skills
Work on own initiative unsupervised and ability to juggle conflicting demands on time and prioritize effectively
Eagerness to contribute in a virtual team environment and ability to work cooperatively with other teams across Asia-Pacific, demonstrating cultural awareness and sensitivity
Service-orientated personality, proficient at delivering high quality work within deadlines

Core Business Services Resume Examples & Samples

Work closely with Hiring Managers to develop position profile and to understand overall needs and requirements
Manage the whole recruitment cycle from sourcing, shortlisted and interviewing candidates to negotiating and presenting offers
Assisted in recruitment related or Employer Branding projects when needed

Core Business Services Resume Examples & Samples

Co-develop with Greater China leadership a strategic marketing plan that addresses geographic and sector market leadership goals
Effectively execute the marketing and external communications plan in collaboration with Global, Asia-Pacific and Regional marketing, communications and business development teams
Contribute to the development of Greater China thought leadership campaigns to build brand, revenue and relationships and ensure local market relevance. This includes project development; research management; analysis and writing/editing coordination; document production and local promotional activities to launch materials within the Greater China markets, and globally
Work with the Greater China Accounts Leader, sector leaders and Client Service Partners to ensure effective segmentation and targeting of accounts and key buyers
Lead development of public relations strategies and plans for media and other significant stakeholders such as regulators, professional bodies, business organizations and potential employees
Leverage and deploy strategic Asia-Pacific and Global brand programs and contribute insights and ideas to program development
Demonstrate and measure return on investment of marketing programs and campaigns
Foster a culture that respects diversity and inclusiveness and rewards and supports creativity and innovation
Build and lead a high-performing Brand, Marketing and Communications team in line with EY’s global model
Act as counselor, mentor and coach for team members
Prepare and manage budgets and report against key performance indicators
Member of the Asia-Pacific Brand, Marketing and Communications leadership team

Core Business Services Resume Examples & Samples

Administer the EYA recruitment program, including selection and assessment of EY Cadets (student members)
Manage the recruitment pipeline for EYA cadets at various stages, from student members to internship and/or graduate program, and prepare status and analytic reports accordingly
Ensure recruitment process complies with the organization's protocols and policies
Assist in planning and implementation of EYAcademy and other employment branding events and activities
Build and manage relationship with EYA Cadets
Assist in EYA roadshow and recruitment talks at Universities
Assist in ad hoc HR projects and other recruitment programs if required
Bachelor degree in Human Resources Management, Marketing, Communications or relevant discipline
At least 2 years of relevant experience in MNC
Experience in managing events and group activities preferred
Strong interpersonal, communications and problem solving skills
Detail-minded, outgoing and organized
Excellent interpersonal and communication skills in dealing with different parties, including candidates and internal stakeholders
Proactive, able to work independently and under pressure

Core Business Services Resume Examples & Samples

Perform daily office administrative tasks and assist in ad hoc administrative projects
Manage all useful materials inclusive of books, magazines, documents, categorization, samples and photos etc. in the company library
Handle publications subscription and renewal
Assist internal users to search and provide necessary information
Manage the company internal reference database system
Proficient in Microsoft office (Outlook, Access, Word & Excel)

Core Business Services Resume Examples & Samples

Provide reception service in an efficient, professional and courteous manner
Handle telephone calls and enquiries professionally
Handle conference rooms booking arrangement
Maintain the tidiness of reception area
Higher Diploma or above
Minimum 2 years of relevant working experience
Good computer knowledge in Microsoft office (Outlook, Access, Word & Excel)

Core Business Services Resume Examples & Samples

Handling full spectrum of payroll process inclusive of statutory correspondence
Supervising and managing payroll team on day to day activities
Independent in discharging daily duties
Able to liaise and manage request from EY area and global offices
Recognized university degree and / or professional accounting qualification with a minimum of ten (10) years of hands-on payroll experience
Excellent Communication and Interpersonal skills - ability to work across borders with a wide network of people
Strong leadership qualities and team oriented - ability to coach and manage people
Numerate and detail oriented - working with large amount of data
Ability to understand process and technology

Core Business Services Resume Examples & Samples

Assess and develop efficient sourcing channels/ tools to assist different recruitment assignments
Maintain and develop relationship with target candidates through appropriate channels
Conduct searching, screening, interviewing activities and recommend qualified candidates
Provide timely and constructive feedback regarding the progress of each recruitment assignment
Conduct relevant market research and collect market intelligence on recruitment
Work closely with related associations to obtain regular updates on newly qualified talent

Core Business Services Manager Resume Examples & Samples

Close oversight of the profit and loss statement for the FSO Assurance business across multiple countries, identification of areas for improvement, and driving activity to deliver improved metrics. This will require working with market segment Assurance leaders, finance, talent and other operations personnel
Oversee the planning process, from market leadership (strategic) planning, through revenue and account planning, to financial planning and budgeting
With a strong understanding of the FSO Assurance strategy and goals, work with leaders to execute the strategy. The ability to break a strategy down into achievable activities and deliverables will be important, as will teamwork, communication and driving outcomes
Together with ABD and FSO Markets Finance Advisor, provide insights to the FSO Assurance Service Line Leader on pipeline, sales and revenue to help identify opportunities or gaps in the market and forecast the strength of revenue performance, which has implications for future headcount needs and other commercial decisions
Support the implementation of global initiatives or systems, such as new financial management systems, audit methodology tools, resource management tools, other. Work collaboratively to ensure Assurance needs are understood and well represented
Work with the FSO Talent team across the Region and in-location, oversee and help execute talent-related operational matters including workforce management, competency gaps, recruitment and sourcing strategies, retention strategies, performance management processes including bell curve analysis and other ad-hoc projects
Prepare leadership packs containing succinct updates on business performance for senior EY leadership within and beyond FSO
Be involved in other projects as required
The position holder will perform other responsibilities and tasks as required to achieve the agreed performance outcomes
Bachelor degree in relevant disciplines
Financial literacy and the ability to interpret results and provide advice on performance. In addition, the ability to forecast and project areas that the leaders need to focus on
Strong relationship building skills and the ability to work with multiple stakeholders at all levels across the organisation
Manage multiple agendas; meet demanding time frames and tight deadlines. Ability to manage projects from start to finish
Strong communication skills and the ability to deal with competing interests to find a suitable outcome. In addition, the ability to manage change in a complex environment
Strong understanding of firm wide systems and processes
Excellent verbal and written communication skills in English; the ability to read and speak Chinese is preferable

Core Business Services Assistant Director Resume Examples & Samples

Provide operational support to meet the firm’s goals of people, quality, growth, and market leadership
Lead various initiatives, by liaising between subject matter professionals and functional specialists such as finance, knowledge management, information technology or markets professionals
Assist with the firm’s legal compliance initiatives, including but not limited to renewal of trade and business licenses, AGM documentation, resolution execution, and other ad hoc statutory compliance as required
Support the procurement process and assist with the deployment of EY’s Mercury database and subsequent management of the Mercury database with respect to contract compliance and work flows; ultimately, the successful candidate will also take on the role of Procurement Manager
Assist with the overview of our Security function in the region, including assisting with document review as prepared by the Location Managers and deployment of new tools and security policies
Provide high level facilities oversight by managing special projects across the region, including management of physical site renovations and liaising with the EY Americas real-estate management team
Assist with management of ad-hoc IT special projects and be the key liaison between the BBC region and Global/Americas IT
Represent the business areas in cross-selling initiatives and identify cross-selling opportunities across business areas
May coordinate, direct and guide personnel resource allocation, project management, information technology (IT), human resources, facilities, legal compliance, procurement and finance
A bachelor's degree in a related discipline, or equivalent work experience, and a relevant designation/certification, such as a Project Management Professional (PMP)
A minimum of 10 years of work experience in general management and/or operations; prior relevant experience in a Big 4 firm would be strongly preferred
Track record of building internal and external relationships across levels and functions
Ability to work independently and within teams, leading and motivating virtual, broad-based teams
Proficient at coordinating multiple projects and initiatives concurrently with demonstrated ability to utilize and leverage internal subject matter resources
Ability to understand the services offered by the business including areas of responsibility, how these services are delivered to clients as well as the role specialists play in delivery
Ability to understand other major services that integrate with the business

Core Business Services Resume Examples & Samples

Effective marketing program planning that aligns to EY’s broader BMC objectives and to the business strategy of Financial Services, China
Develop marketing programs that integrate a mix of marketing channels including client events, thought leadership, direct marketing, social and digital channels
Support the Financial Services Greater China partners with
10+ years of marketing experience, previous record as a marketing & communications manager
Strong experience in event management and/or public relations essential
Experience with digital marketing or social media highly preferable
Experience in working in large matrix organizations essential
Proven ability to work cross functionally, and strong track record of developing and implementing high profile events
Cross border teaming experience essential
Ability to be self-motivated, solution focused, and experienced at managing internal client relationships
Bachelor above degree in marketing, communications or business

Core Business Services Resume Examples & Samples

Prepare and revise documents including letters, emails and memos
Liaise and work with the Paralegals and Executive Assistants within the team
Develop and maintain hard and soft filing systems
Reconcile and report on expenses and AMEX
Provide ad-hoc support on projects

Core Business Services Resume Examples & Samples

Effective marketing program planning that aligns to EY’s broader BMC objectives and to the business strategy of our insurance sector plan
Support the Asia Pacific Insurance Leader with
Strong experience in content marketing and/or public relations essential (written test will apply)
B2B marketing experience in financial services or professional services essential
Cross border teaming experience essential (track record of working in an Asia Pacific role highly desirable)

Core Business Services Resume Examples & Samples

University graduate (preferably from Business Administration departments),
Min.3 - Max.6 years relevant work experience,
Excellent command of both written and spoken English,
Proficiency in using MS Office applications especially excel
Strong communication skills, (Seniority and maturity required to contact senior management)
Eager to take responsibility,
Multiple task orientated,
Strong execution & Project management skills, Organised and result oriented personality, strong follow up
Advanced analytical skills and technological abilities will be a big advantage
Finance background and experience at an international company will be a plus

Core Business Services Resume Examples & Samples

Perform daily office administrative operations and assist in ad hoc administrative projects
Minimum 1 year of working experience in multinational company
Good multitasking skills to handle multiple priorities

Core Business Services Assistant Director Resume Examples & Samples

Centralized business process governance
Portfolio planning, demand management and prioritization
Analysis of business requirements and the identification of process improvement opportunities, aligned with business KPIs, which can be delivered via the Mercury solution
Robust governance, stewardship and audit of Mercury data
Effective governance and management of the Mercury control framework
Defines, documents and manages projects with little to no supervision, working with multiple teams that may have differing priorities and working/cultural practices
Build and maintain relationship with Business stakeholders in Finance, Procurement, Service Delivery, HR/Payroll, Information Technology and Internal Controls
Effectively manage project team conflicts, build collaborative partnerships with stakeholders, and, obtain commitment to make decisions
Strong Interpersonal and Presentation skills
Strong Communication and negotiations skills ( oral and written)
Strong in Priority setting and Leadership skills
Analytical/Decision Making Responsibilities
Strong Analytical and problem solving skills
Customer oriented and business savvy
Strong in document management
Maintain and create visibility around holistic view of the status and health of the project
Strong Project Management skills including –Initializing and planning projects, tracking and reporting project deliverables, applying project management processes and tools. Ensuring completion of project on time
Ensures all stakeholders (internal and external) are aware of project scope and milestones. Highlights divergence from project scope and adjusts it where necessary to reflect changing circumstances
Strong in managing risks via Identify and escalate potential risk and issues to project manager along with suggestive preventive or mitigating actions
Strong ability to organize , track , manage project interdependencies
Strong Process driven
Strong in stakeholder and escalation management
Strong in MS Project and other project management tools
Project Management Professional (PMP) certification will be preferred
Candidate might have to help building a team of Project Executives in due course on attaining maturity of “Operate model” of Business and Evolution function
Actively develops team members’ capabilities by providing day-to-day guidance, feedback and on-the-job coaching

Core Business Services Resume Examples & Samples

Key point of contact to assess cases and obtain immigration information, by interacting with immigration specialists
Review and assess case information to determine action required and gaining agreement from case advisor/ manager on handover point
Key contact for events travelers and events managers and provide CBTS support for events
Ability to extract reports from the system
Updating the system and creating new engagements, grouping travelers together who work on the same engagement
Reach out to colleagues across organization (e.g. global network of immigration specialists) for input and advice
Providing immigration advice to the relevant case manager/ advisor so that the case can be taken forward in a streamlined approach
Maintain and leverage a knowledge repository to continuously improve traveler support and service
Ability to follow up with the traveler on and immigration or tax services that have been actioned by a case manager/advisor
Use immigration and tax knowledge to identify cross border traveler requirements
Review traveler’s long term travel situation or engagement to identify multiple trip implications
Probe/ask leading questions to understand the situation fully and provide the appropriate guidance
Use good judgment and knowledge when applying concepts and guideline
University Degree or equivalent training and work experience
2-3 years mobility, tax or immigration experience
Experience of working in a large/complex/global organization

Core Business Services Resume Examples & Samples

Manage the Talent Sourcing Team by developing and implement training on sourcing techniques, sourcing tools and how to sell prospects on our opportunities
Work closely with recruiting leaders to understand hiring plans and to source for talent to meet the demands
Identify appropriate sourcing and media channels
Develop and manage sourcing channel strategy and spend
Develop pipeline strategy and framework
Report on result
Provide competitive and market intelligence to internal clients
Enforce utilization of tools
Graduate qualification in Human Resources or Business related disciplines
More than 10 years of experience in search and recruitment filling positions across geographies
Proven track record in filling C-Suites positions
Led and worked with multi-cultural teams
Strong knowledge of experience recruiting and advanced sourcing strategies

Core Business Services Resume Examples & Samples

Self-assured individual with confidence to convey complex information in way that can be easily comprehended by the user (e.g., risks, costs, engagement economics)
Able to develop strong relationships with users and stakeholders across all levels of organization, all areas of business and supporting functions
Able to work in challenging and pressurized environment
Able to conduct multi-zone meetings outside of local business hours
Diplomatic, confidential, tactful and professional manner at all times
Fluency in written and spoken English essential
Ability to work against tight deadlines
CBTS Case Advisors must have a good awareness of immigration and tax issues (Payroll, Income Tax, Social Security etc) derived from having worked in a Mobility, Expatriate tax or Immigration role. Their knowledge can be specific to a country or range of countries or they may have deeper knowledge of either immigration or tax
Effective verbal and written communication skills with an emphasis on professionalism, confidentiality, tact and diplomacy
Work with limited supervision and be able to work collaboratively with others remotely and in person
Proficient with Firm standard technology including Windows, Excel, Word, Lotus Notes, Intranet and Case Management tools
Experience of working in a large/complex/global organisation

Core Business Services Resume Examples & Samples

Keep our Cisco IPT environment including Unified Communications Manager, UCM Express, Unity voicemail and Cisco Unified Contact Centre systems in an operational healthy state
Planning and execution of maintenance, system expansions and system upgrades; performing system tests
Buildup, configuration and onsite hands-on support for the Cisco VoIP infrastructure in our global datacenters
Tuning system parameters and resources for optimum performance
Support the level 2 operations team with resolving complex outages, incidents and problems, escalation to the global support partner and/or the product vendor when needed (Cisco TAC); outage impact analysis
Preparing and execution of configuration changes on the central systems as well as the gateways
Coordination and implementation of moves, adds and changes of PSTN lines and IP trunks
Communication with voice service providers globally
Maintain operational documentation
Support the change management process by performing impact analysis and estimations, define and develop roll back scenarios,controlled shut down and restart of our central infrastructure
Coordinate and perform system installations as part of office moves / office commissioning which include: Gateway configuration, UCM configuration, SRST, number porting, station review and voice-messaging
Implementation of design changes which are prepared by our Engineering department
Proactively follow the life cycle of our systems and recommend replacement components for devices/services that are end of support
Ownership of the global numbering plan and internal voice routing
Maintain a test environment and perform acceptance testing
Support with the implementation and design reviews consolidation/centralization projects
Provide technical input & support during RFP processes in collaboration with IT procurement

Core Business Services Resume Examples & Samples

Provides support for infrastructure of Data Center - electrical power, HVAC, fire suppression, physical access security, and etc
Provides support for infrastructure services – servers and storage hardware, operating system, and software platforms
Provides support for data protection (backup of data) – backup operations, tape load/unload operations, and tape off-site management
Plan and Implement configuration changes such as: Operating System settings - Domain Change, Network Connections and Application settings - ini files, IIS settings
Symantec NetBackup/ Backup Exec/ARCserve Backup: Backup Policies and Configuration
File Restorations – Notes mail files, Notes database files, ECF, general
Maintain an accurate Inventory of infrastructure equipment in asset management database
Co-ordinate procurement, deployment, refresh, replacement and retirement of infrastructure equipment through their lifecycle
Ability to work and team with a multitude of different people across teams, regions and organizations
Ability to deal efficiently with escalations and difficult situations/people under pressure, such as restoration of service outages
University degree in Computer Science/Management or a related discipline, or 3 years equivalent work experience
Large scale Windows Systems Administration experience (Windows 2003/2008 Server)
Experience in maintaining mission critical production systems running in data center environments within AsiaPac and remotely across borders
Highly developed skills in troubleshooting
Knowledge of Dell, HP and Dell Blade server hardware
Knowledge of VMware ESX/ESXi
Active Directory administration experience
Knowledge of systems performance analysis and tuning
Knowledge of security vulnerability analysis and remediation
Knowledge of system and monitoring tool sets - ServiceNow/Remedy, SMS/SCCM, MOM/SCOM, OVO, Dell ITA, OpsCenter, WhatsUp
Knowledge of Storage (SAN, NAS and DAS) and Data Protection/Backup
Excellent interpersonal, communication and organizational skills
Ability to work and team effectively with clients, management and team members across borders

Core Business Services Resume Examples & Samples

Successfully execute global and regional deals in the timelines agreed with key stakeholders with a particular focus on infrastructure and Service Line deals in the Asia-Pacific & Japan region
Minimize contractual risks to the firm whilst demonstrating year on year improvement in value for money
Work with senior IT stakeholders to help support a category strategy aligned to the overall global IT strategy
Build a pipeline of deals and place into the appropriate resourcing plans
Lead key negotiations and report savings achieved and build a savings forecast
Manage the relationship with key suppliers
Minimum of 10 years’ experience in a similar commercial or procurement role
Experience gained preferably in a blue chip or Professional Services organization
An experienced negotiator with strong influencing and networking skills to effectively lead change on a global basis
Strong change management skills in a global organisation
Excellent organisational and leadership skills
Up to date and in-depth knowledge of IT vendors and new emerging technologies
Significant experience in IT Infrastructure procurement (telecoms, networking, hardware, data centres) and software licensing particularly Software as a Service
Experience in stakeholder management at CTO or CIO level in their previous role
Procurement relevant qualification desirable (eg CPM or CIPS)

Core Business Services Resume Examples & Samples

Bachelor degree or above in related discipline
1 year of relevant working experience with a strong administration background, experience in a training department is a priority
Strong understanding Learning and Development delivery methods and content knowledge
Ability to build effective working relationships with leadership
Ability to understand and integrate cultural differences and motives and to work with cross-cultural teams

Core Business Services Resume Examples & Samples

Coordinate bidding activities, including project management, marketing research, content writing, credentials, design, packaging, presentation and logistics etc
To lead the market study of marco-economic, regional hot trends and industrial trends, capital market
Establish and maintain proposal center; standardize global and local firm profile information, service line and industry sector credentials, sample case studies, etc
Manage bidding database and track pipeline and new wins
Support Partners on proposal and presentation preparation on ad hoc basis
Proven research skills and strategic thinking
Proven ability to build relationships with internal and external clients
Manages own time and completes multiple tasks/assignments with potentially competing deadlines
Proven ability to solve problems and offer solutions to new and challenging situations
Proven ability to manage time effectively including when working with a portfolio of clients
Strategic bidding project management experience
Proven ability to developing and mentoring staff
Minimum 5 years’ experience in industry research or business development support
Minimum 3 years’ experience in pursuit management and bidding
Experience in Top 20 accounting firms is highly preferred
Experienced in establishing or maintaining proposal center in accounting firm is highly preferred
Solid experience/exposure in the BD function of B2B/professional services environment
Strong writing and oral communication skills, including presentation & soft skills for communicating with senior management
Very strong skill of MS PowerPoint, Word

Core Business Services Resume Examples & Samples

Ensure effective hiring solutions are developed to meet the Service Line’s needs and Vision 2020 aspirations,
Shares feedback with the SL gained from DAP new joiner survey, along with suggestions for change and improvement
Ensure all activities required to support the SL are delivered in a professional and effective manner
Good English skill in reading, writing and speaking

Core Business Services Resume Examples & Samples

Be responsible for resource management in assurance audit group to insure the staff normal working utility
Actively manage resource capacity. Identifies resource excess/shortage , ensure that resource management presents an accurate forecast of excess capacity or resource needs
Work closely with resource manager on staff scheduling, staff time booking to provide analysis of group management information
Build strong networks with other groups resource administrator

Core Business Services Resume Examples & Samples

Sound knowledge of professional services culture or similar
Sound appreciation of contracts/tenders/RFP/RFI
Demonstrate knowledge of process improvement & demand management methodologies
Procurement Project Group experience in evolving processes and delivery methods
Procurement sourcing experience (+ 10 years)
Sound financial analysis and presentation skills
Data mining and presentation experience

Core Business Services Resume Examples & Samples

Direct report to the COO, the operation manager is responsible to assist in managing the daily operations (e.g. sales and pipeline, accounts management, execution plan, global solutions, revenue / financial plan, revenue accounting, pricing, knowledge management and communications)
Assist in the preparation of the monthly/ weekly meeting decks which involves liaising with colleagues from different functions
Coordinate deal qualification and responsible for data quality clean-up and ongoing maintenance
Responsible for project planning and management, execution, milestone tracking and monitoring of key performance metrics
Identify opportunities to improve the operations and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes
Develop, maintain and distribute ad-hoc reports and financial models as needed

Core Business Services Resume Examples & Samples

The successful candidate will be responsible for the enhancement of the Firm's corporate profile in Central China through implementation of the Firm's communications strategy in a proactive approach
Planning and organizing a wide range of marketing activities, including client events, regional conferences, road shows, seminars and hospitality events for all business service lines
Implementing EY branding strategies, promoting EY image and brand awareness and visibility creatively
Liaising and managing local vendors and production house, ensuring the best quality deliveries
Measures the effectiveness of marketing campaigns and promotions

Core Business Services Resume Examples & Samples

Provides clear analytical insight and understanding of the specific automotive, with responsibility for the execution of initiatives based on a detailed knowledge of the automotive industry’s dynamics and drivers
Engages with automotive stakeholders and internal customers to provide a big-picture perspective on the issues, challenges and opportunities facing the automotive and prepares insightful analysis on the impact of those trends for EY and its clients
Supports development and co-creation of insights beyond publicly available information by interacting with the Knowledge Manager, account teams, engagement teams and service line colleagues to extract, update, share and use appropriate content
May participate in client meetings, roundtables and other events to support automotive leadership and strengthen EY’s presence and reputation in the market
Together with the Knowledge Manager, proactively alerts stakeholders regarding changes amongst key clients and competitors, and assesses the impact of those changes on internal strategies and plans
Builds strong relationships within priority accounts/solutions/service lines/markets and collaborates with automotive stakeholders and EYK colleagues to bring research, analysis and insights that support business development activities and service delivery to clients (including for relationship building initiatives and specific engagements)
Provides research, analysis and insight support to major pursuits, including working with other EY Knowledge and Global Markets teams to deliver relevant analysis on market sizing, market share and market performance
Proactive approach to identifying materials, credentials and other information, particularly from key engagements, that are relevant within and across industries, and sharing that information in appropriate formats with teams and communities (eg accounts, solutions, sub-service lines)
Identifies cross-sector Point of View (POV) sharing opportunities and collaborates with other automotive teams on issues that cut across EY’s business activities
Ability to synthesize and analyze information coherently and succinctly. Able to bring together a variety of perspectives and sources across the automotive to deliver compelling analysis that supports business priorities
Confident in understanding multiple business drivers and talented at defining the root causes of trends
Capable at identifying issues and trends that translate into key market-facing initiatives and opportunities for EY
Demonstrates ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesize information, review data inputs and provide analytic insights
Adept at using strategically sound analytical methodologies and capable at coaching less-experienced team members to improve their skills in research, analysis, data analytics and visualization
Very good understanding of the automotive industry
Credible experience working in a fast-moving, client-driven environment
Collaborative and able to work well both as part of a team and independently
Comfortable presenting to an executive-level audience; demonstrated ability to interface with stakeholders and internal customers across different levels of seniority
Comfortable with big picture thinking
Succinct and structured oral and written communications skills with proven ability to explain complex concepts in a crisp, clear, concise and graphic-rich style, using appropriate analytics and visualization tools
Understanding of internal stakeholders and external clients’ needs and concerns; responds with a sense of urgency
Confident to build a network of internal contacts to help support automotive and broader business objectives
Ability to take ownership for delivering customised projects with a high degree of autonomy; adept at managing several projects simultaneously
Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives
Demonstrated strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional/executive presence
Advanced skills in Word, Excel and PowerPoint
May help to lead multidisciplinary teams, often working virtually across service lines and geographies
Limited direct supervision responsibility but must help to cultivate a high-performance teaming environment with analysts in a global, multi-cultural and virtual environment
Reviews the work of colleagues and mentors their skills development
May serve as counselor or manager for other analysts and specialists
7 – 10 years’ experience in strategy, business analysis, industry research, management consulting or business performance, advising organisations in the automotive industry or with automotive focus

Core Business Services Resume Examples & Samples

Filing documents
Handling admin duties
Photocopying documents
Word processing and data entry work

Core Business Services Resume Examples & Samples

The Account Coordinator supports the partners and engagement/ pursuit teams in the development and management of key clients and major pursuits
The primary role of the Account Coordinator is to act as the central point of contact, and to facilitate communication and coordination, share knowledge across engagement/ pursuit teams, assist with client deck and proposals, track pipeline and activities and organize meetings
The role and day-to-day activities can vary depending on the type of client/pursuit and engagement/ pursuit team

Core Business Services Resume Examples & Samples

Allocating the right people, to the right role, at the right time
Supporting project demand prioritization and supply augmentation
Identifying and providing insight in regards to workforce planning and skills, capability and trends
Stakeholder Management – Responsible for managing key relationships within the talent pool
Pipeline & Demand management – Facilitating direct connectivity between pursuits teams and the experience manager
Talent pool management & experience optimization – Actively managing bench, available capacity by understanding capability and proactively identifying opportunities for all available resources
Experience optimization – Highlighting capability outside the home talent pool via cross-functional, cross-border or cross-region allocation to maximize productivity
Experience management – Promoting identification and delivery of career experiences as part of every engagement
Leakage management and data quality – Facilitating ubiquitous and effective use of key supporters and data quality that supports rapid decisions
Learning & Development – Building individual capability and personal brand through a detailed development plan that deliver the learning, coaching and experiences needed to grow
Continuous improvement – Supporting roll out of initiatives on behalf of the resourcing leader and identifying opportunities to improve team performance

Core Business Services Resume Examples & Samples

Work with the Asia-Pacific Financial Services C&E Leader to co-develop and drive an internal communications strategy for Financial Services that engages EY people in the business strategy
Produce written internal communications from Asia-Pacific Financial Services Leaders and provide counsel on leading practice and communication innovations
Overall editorial planning and publishing of Asia-Pacific FSO content for the EY Home Page (intranet) and daily news alert (newsletter) to confirm content is balanced, relevant and interesting
Source content, prepare and write engaging articles for publishing to reflect our over-arching Asia-Pacific FSO communications priorities, including Asia-Pacific wins
Provide engaging, relevant and timely content for our people, including material for large group meetings, digital channels (Yammer) and to support execution of firm wide programs
Support delivery of specific programs and initiatives through the creation and deployment of communications toolkits for BMC colleagues across the market segments; develop toolkit content including messaging guides and other collateral as required
Work with Communications and Marketing colleagues focused on external (market focused) programs to align internal and external messages, confirming consistency across all brand, marketing and communications
Work collaboratively with the four market segments within Asia-Pacific, to support deployment of Global and Asia-Pacific programs, and feedback local challenges and successes to the FSO C&E Leader
Maintain up-to-date knowledge on BMC initiatives as well as issues and topics relevant to Financial Services i.e. market trends and the long-term implications these might have on EY’s brand strategy generally

Core Business Services Resume Examples & Samples

Ensure that customers receive the highest quality deliverables with respect to editorial support
Objectively review deliverables to detect and correct errors in spelling, punctuation, and syntax
Check content for language, flow and grammar issues
Rewrite (or suggest so) sentences to improve readability, if required
Review work of other writers and editors with eye for detail
Write/script for creative or formal business documents or collateral

Core Business Services Resume Examples & Samples

Manage relationship with mainstream media, developing press releases for corporate PR initiatives, maintaining mainstream media list, handling media requests or pitching media interviews, launching bylined articles, etc
Lead, coordinate and implement cross-function/cross-brand special events as assigned
Protect the corporate branding through effective issue preparedness and crisis management
Develop annual marketing communication plan and ensure effectively implementation. Tracking and managing the budget and ROI on activities
Plan and develop marketing/PR research strategies to identify appropriate markets/PR and evaluate the effectiveness of various marketing plans; prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations and conclusions
University degree or above, journalism or communications major is a plus
Minimum of 3-5 years working experience with at least 2 years on a communications/PR position in an international company or PR agency
Good bi-lingual (Chinese and English) skills in reading, speaking and written
Self-motivated with great teamwork spirits

Core Business Services Resume Examples & Samples

A member of the in-house legal team, providing legal advice and support to the organization's management, and to the business units of Ernst & Young's entities in Greater China in respect of all aspects of the business of providing professional services to clients
Drafting and reviewing commercial contracts
Corporate governance and corporate secretarial management
Handling employment related issues
Dealing with regulatory and litigation matters
Control of outside counsel

100

Core Business Services Resume Examples & Samples

Be responsible for calendar management, requiring interaction with internal and external executives, to coordinate a variety of executive meetings
Assist with travel plans and logistics arrangements
Assist with preparation of expense report and time report timely
Work closely with Partners and Executives to coordinate and launch hard copy or emails to consultants, clients and potential clients
Prepare and edit all outgoing correspondence, e.g. letters, funding proposals, press release, marketing and newsletters
Prepare bills with required details and send to PIC/EIC on required time
Provide other administration supports for business if necessary

101

Core Business Services Administrative Intermediate Resume Examples & Samples

Develop in-depth understanding of all applicable federal, state, and local tax return types and assembly/filing requirements
Understand and adhere to requirements for processing tax return products, and other practice-specific policies. These requirements cover Tax methodology and quality assurance
Proactively support the eProcessing and eDelivery guidance for the Tax practice and sub-service line
Frequently monitor Tax processing Lotus Notes/Outlook mailboxes so that these are up-to-date for submitted work
Review electronically-submitted returns and instruction sheets for completeness/accuracy. Follow up with the tax return submitter as needed, prior to processing returns
Accurately and efficiently log, eProcess, copy/print/assemble and distribute tax returns. This work should meet the guidelines for established Tax methodologies and standard tax processing/assembly. Strive for first-time accuracy to minimize any re-work
Confirm completeness and accuracy of your own work. May also check the work of others to confirm there are zero defects
Skillfully scan and quality check necessary manual tax return documents and other engagement documents into Electronic Compliance File (ECF)/eDocs
Actively maintain metrics and other relevant departmental production information
Maintain tax processing technology and equipment, and appropriate levels of necessary supplies, by planning ahead for busy periods
Proactively identify potential problems, and quickly alert leaders
May function as lead processor in small to mid-sized locations
Focus efforts on client needs, providing quality service, timely turnaround, and client satisfaction. Demonstrate a sense of urgency in responding to clients' needs
Understand and adhere to firm, Tax and legal policies for quality, risk mitigation, confidentiality, and data privacy. These cover all types of tax return products, and related information. Promptly escalate any issues to appropriate resources
Make the most of quieter periods to help others, or work on special Tax projects
Utilize key internal contacts, peer networks, and knowledge repositories to answer questions, escalate/resolve issues, share leading practices, etc
Seek opportunities to identify/address customer needs. Participate in initiatives to improve processes and services
Actively share knowledge and work with others, whether locally or across geographies
Anticipate and effectively respond to the changing tax and support environment. Keep abreast of changes in firm methodologies, technologies, and office procedures
Utilize relationships with key contacts, and become recognized as a knowledge resource
Strong customer service, communication and interpersonal skills
Excellent skills in computer/technology, and tax technology applications (e.g., Adobe Acrobat, Engagement Access Database, ECF/eDocs). Aptitude to learn new applications and perform work electronically, as well as use paper media when necessary
Highly motivated work ethic. Ability to prioritize, multi-task, and take responsibility for accuracy, quality and timely completion of work
Ability to gain skills in planning ahead, time management and productivity
Proficient in Microsoft Office, and navigating through Tax Practice Guideline Tool (TPG&T), Americas Workplace Services Community Home Space, and other repositories/databases
A minimum of 1-2 years related work experience; experience with tax returns a plus
High School diploma with some college or equivalent work experience

102

Core Business Services Resume Examples & Samples

Fully support partner's daily work
Arrange partner's business trip, meeting, visa and other administrative work assigned
Support and coordinate logistics for conferences or meetings

103

Core Business Services Resume Examples & Samples

Deliver existing AREA WOTF Pilot projects to successful completion
Identify future requirements of EY’s offices in conjunction with Regional Real Estate Leaders and WOTF program, and contribute to business case development (PPA) and conceptualization (WOTF centric)
Establish and manage stakeholder expectations on the WOTF D&C responsibilities and be accountable for WOTF D&C scoping and delivery across the area to regional, country, and local leadership and project teams and committees
Develop & adopt existing AREA policies and processes in conjunction with the Global D&C Leader. Follow the established Design & Construction Playbook Process (Measurable)
Take a lead position with the AREA Transformation Management Office (TMO) and be accountable for D&C requests and reporting to them as part of a wider team
Improve on existing, and develop new D&C reporting required to fulfill the Global WOTF 20/20 vision for D&C for Asia Pacific (in conjunction with Global Playbook)
Develop, implement, maintain, and be accountable for AREA, Regional, and Country Executive management D&C project reporting both to stakeholders and wider team
Establish robust Project Management System across the area compliant with Global Playbook
Establish robust space planning and forecasting process across the area complaint with Global Playbook
Maintain an agreed Risk Management reporting process for each critical phase and milestone of all projects – including fiscal management, time management, critical date management, and stakeholder management – and establish visibility with key stakeholders
Manage the AREA Project Management Contracts, Design Panel Contracts, including Master Services Agreements
Develop and maintain robust communication plans for each sub area in conjunction with EY’s internal communication leaders as it relates to D&C
O Minimum 10 years senior management experience in Design & Construction, within professional services or large Multi-National corporations

104

Core Business Services Resume Examples & Samples

Assist executives with travel plans and logistics arrangements
Arrange group activities such as Sports Day, Group function etc
Prepare bills with required details and send to EIC on required time
Populate and continually update client database as required
Assistance on meeting events logistics arrangement
Bachelor Degree at least
Excellent knowledge of MS Word, Excel and PowerPoint
Good telephone and interpersonal communication skills
Good English written skills
Self-disciplined, mature and able to work independently
Fresh graduates or college degree with minimum 3 years relevant working experience

105

Core Business Services Resume Examples & Samples

Handle telephone calls and greet clients/ visitors in a professional manner
Organize and distribute incoming correspondence and courier documents/ parcels
Responsible for room reservations and the tidiness of reception area

106

Core Business Services Resume Examples & Samples

University graduate with a minimum of 4-5 years of relevant working experience with Accounting/ Consulting firms as a professional
Strong market and business sense in global economy and China market
Highly analytical - Capable in doing research, collect data and perform analysis to provide insights to leaders
Strong interpersonal and social skills. Able to interact effectively with various stakeholders
Logical thinker with excellent project management and coordination skills. Able to work under pressure in tight deadlines
Excellent command of spoken and written English and Chinese. Fluent mandarin is a must

107

Core Business Services Resume Examples & Samples

Build trusted relationships with FinTechs, incumbent Financial Services firms, and other industry participants
Work with multi-functional teams to drive business development activities across EY – serving as client liaison
Act as FinTech subject matter expert where required, developing thought leadership solutions and industry content that differentiates EY from competitors
Drive specific FinTech initiatives both internally and externally, in line with experience (e.g. blockchain, alternative finance, payments and robo-advisory)
Be aware of, and engage with, FinTech market activities
Liaise with EY EMEIA and EY Americas FinTech teams about current trends and activity across markets in order to ensure a global perspective

108

Core Business Services Resume Examples & Samples

Works closely with leadership in the assigned service area (business unit or sector) to proactively bring thought leadership insights, ideas and solutions which will distinguish EY in the competitive market
Writes white papers, points of view, blogs, and other thought leadership items leveraging industry expertise and knowledge of the client and the firm,
Develops relationships with “c” suite clients and is recognized as a subject matter expert. Leverages these relationships to build EY brand and reputation in specialized area of expertise
Undertakes external facing activities such as participation in external thought leadership program (including presenting to interested parties in government, international agencies, etc). as well the pursuit process
Responsible for providing strategic analysis on specific sectors, geographies and trends to support global leadership in strategy development, identifying new business opportunities and managing associated risks
Understands the spectrum of disrupting technologies (e.g. IoT, Robotics) and their impact on businesses from various industries
Uses independent judgment in identifying trends that translate into key market-facing initiatives
Utilizes a variety of analytical techniques and negotiating strategies to address problems
Knowledge about firm protocols around service offerings and service delivery
Demonstrates business insight by contributing to strategic discussions with firm leaders
Deep research and analytical skills
Confident in understanding multiple business drivers
Excellent verbal, written, and presentation skills in English
Strong conflict resolution skills
Excels in cultivating relationships to persuade, convince, and influence others
Displays the skills and knowledge to identify and leverage key supporters for change initiatives
Knowledge of the project management process
Ability to interface and team with all levels of the organization
Possesses the ability to make independent decisions within the context of wider firm objectives
Demonstrates the ability to establish plans, goals, and measurements
Effectively develops standardized work procedures, introduces new processes, and oversees their implementation to for smooth operations and successfully support change
Advanced knowledge of social media strategy and execution is an advantage
Generally does not have direct responsibility for supervising others, however must have strong influencing skills to work with (and through) others in order to accomplish goals
Receives minimal direction regarding broad goals
Work is reviewed against goals achieved rather than specific deliverables
12+ years’ experience in business analysis, industry research, management consulting or business performance, advising clients in the relevant community

109

Core Business Services Resume Examples & Samples

Support the Sydney office in the management and execution of marketing programs with a focus on events, sponsorships and client hospitality opportunities
End to end event management, from managing project budgets, reporting on the return on investment and managing client registrations
Assist the Sydney Senior Marketing Manager to identify and execute relationship building opportunities
Execute priority programs and events in the key Melbourne activities such as partner and staff events, Foundation charity events, Diversity & Inclusion events and the EY Arts Club Liaise
Work with the EA community to leverage additional resources and demonstrate best practice in service line execution
Create, configure and administer client communications and champion the firm’s Client Relationship Management system
Implement and share best practice marketing processes within the firm
Liaise and negotiate with internal and external stakeholders
Carry out administrative tasks for the Sydney marketing team, including venue and catering bookings; updating the events calendar; mailing publications; posting marketing material to internal repositories; manage the monthly marketing updates; assisting with sponsorship activation and agreement administration
Ideally a tertiary qualification with a major in marketing and experience in event management
Strong project management, multi-tasking skills and attention to detail
Ability to work successfully as part of a team and to work with multiple stakeholders at all levels
Flexibility to work outside of core business hours

110

Core Business Services Resume Examples & Samples

Bachelor Degree or Advanced degree is desirable
15+ years of complex client relationship, client sales, business development and/or market facing experience
Work effectively with Area Client Insights Leader, Region ASQ leads, Markets and Service Line leadership, Account leadership and Business Development leadership

111

Core Business Services Resume Examples & Samples

Be responsible for Partners’ calendar management, requiring interaction with internal and external executives, as well as consultants, to coordinate a variety of complex executive meetings
Assist Partner/Executive Director/Director with preparation of presentation materials
Assist Partner/Executive Director/Director with travel plans and logistics arrangements
Prepare Managers/Senior Managers Partner/Executive Director/Director’s expense report and time report accordingly
Preferable gained from international and sizable foreign enterprises or joint ventures
Excellent telephone and interpersonal communication skills
Experience in proper training on secretarial work is an advantage
Excellent English spoken and written skills
Above 3 years working experience

112

Hcmc Core Business Services Resume Examples & Samples

Ensuring the VI compliance, including but not limited to overall design for publications, brochures
Planning and implementing thought leadership and networking events
Drafting articles and press releases for the media, liaising with the relevant teams for technical or other support as required
Producing EY publications and E-channel
Conducting, analyzing and executing market intelligence survey, and keeping abreast of competition and relay findings to Business Development Director on weekly basis
Translating and editing the English version of writing pieces which are translated from Vietnamese or written by Vietnamese authors

113

Core Business Services Resume Examples & Samples

Work with the Global Assurance Communications & Engagement Leader to address an internal communications strategy for Assurance that engages EY people in its business strategy
Approximately 50% of the role will focus on the execution of the global internal communications strategy in Asia-Pacific, working closely with the Asia-Pacific Assurance Managing Partner and leadership team
Produce written internal communications for Asia-Pacific Assurance Leaders and provide counsel on leading practice and communication innovations
Support the management and deployment of annual Asia-Pacific Executive events and key leadership meetings throughout the year and produce pre- and post-event communications
Manage the relationships with key stakeholders across brand, marketing and communications and the broader business, with the purpose of establishing sponsors and subject matter resources for key communication programs
Support the Asia-Pacific Assurance Talent function in communicating and engaging Assurance people across Asia-Pacific on the broad talent agenda
Work with marketing and communications colleagues focused on external (market focused) programs to align internal and external messages, facilitating consistency across all brand, marketing and communications
Work collaboratively with the five Regions within Asia-Pacific, to support the deployment of Global and Asia-Pacific programs, and give feedback to the Executive team on local challenges and successes
Maintain up-to-date knowledge on issues and topics relevant to Assurance, market trends and the long-term implications these might have on EY’s brand strategy generally, recognizing that our activity in the market, will drive brand perception and the communications approach will help drive market objectives
Limited global travel may be needed

114

Core Business Services Resume Examples & Samples

Acts as a role model within EY Knowledge and the automotive and positively influences change by: leading by example; championing knowledge-sharing behaviors; connecting people; encouraging enterprise-wide sharing; and appropriately leveraging and reusing existing collateral
Bachelor’s degree or equivalent work experience, Master’s degree or postgraduate qualification an advantage
7 – 10 years’ experience in strategy, business analysis, industry research, management consulting or business performance, advising organizations in the automotive industry or with automotive focus

115

Core Business Services Resume Examples & Samples

Perform daily office administrative operations and provide clerical support
Handle data entry and maintain the filing system
Assist in ad-hoc administrative projects
Average spoken & written English & Chinese
Pleasant, attentive to details with strong sense of responsibility, and a good team player
Proficient in English and Chinese word processing

116

Core Business Services Resume Examples & Samples

Work with the program manager to identify all program requirements
Identify participants and manage all communications with participants
Communicate with instructors on the logistical arrangements and any instructor meetings that are required for the program
Work with the program manager to produce program logistics and ensure the program is organized consistently in each location
Work with Global Shared Services (GSS) Dalian People Shared Service to manage the training logistic issues in learning the administration system
Monitor the program budget and highlight any potential budget overruns
Arrange lunches, hotels and flights for courses conducted in other locations
Answer questions raised by service line group administrators on registration and attendance swaps, and update registration lists with group administrators one week before the commencement of programs, as well as informing instructors of the changes
Manage training facilities, including training venues arrangements

117

Core Business Services Resume Examples & Samples

Provide human resources advice and operations support to different service lines
Coordinate with other teams to work on various HR processes
Assist in on-boarding arrangement and induction program for new joiners
Work with managers and leaders to organize and drive HR initiatives to enhance employee relations and communications
Assist management in ad hoc assignments, relevant policies formulation and implementation

118

Core Business Services Resume Examples & Samples

Handle miscellaneous and ad-hoc Admin projects
Active and self-motivated
Supervision experience is preferred

119

Core Business Services Resume Examples & Samples

Act as the key point of contact for clients planning cross border engagements
Review and assess case information to determine the necessary actions and requirements
Coordinate, schedule and document all cross border activities, with support from the CBTS Contact Center
Centralize resources for keeping client and stakeholders regularly informed
Reach out to colleagues across the organization (e.g. CBTS finance managers and immigration team) for input and advice as required
Compile and issue case briefings to clients to address their immigration requirements; obtain tax requirements from CBTS finance team to perform the required actions
Develop extensive cross border knowledge and project management skills
Review the clients’ long term travel situations or engagements to identify multiple trip implications
Use immigration and tax knowledge to identify cross border travel requirements with specific attention to immigration impact
Maintain and leverage a knowledge repository to continuously improve client support and services
Perform duties and responsibilities with limited supervision in accordance with policies and procedures

120

Core Business Services Resume Examples & Samples

Calendar/Diary Management - Maintaining project team’s calendar to showcase all key events that needs to be planned. Provide support to the project team members on maintaining and managing key project meetings and the meeting location
Meeting/Event Management - Working closely with the project teams and other stakeholders in scheduling/organizing the meetings, conference calls and internal/external events
Travel Management - Support the project team members in booking the travel ticket, arrange end to end logistics, hotel booking , itinerary preparation etc
Tool Support and administration– Administrative support on various internal/external tools used across EY offices

121

Core Business Services Resume Examples & Samples

Support HR Manager on HR administrative routines, including but not limited to payroll, employees data management, recruitment, reports, training deployment, etc
Responsible for supporting day to day HR inquiries with the highest level of customer service via all HR Services channels (e.g., telephone, HR portal/intranet)
Support BU HR daily operations
Work with senior manager to organize and drive HR initiatives to enhance employee relations and communications
Coordinate with other teams to work on different HR processes
Compile statistical reports and perform preliminary analysis for stakeholders’ review

122

Core Business Services Resume Examples & Samples

Report to the area service line finance lead, and manage a finance analysts team to support the financial planning and analysis function of service line
Lead, prepare and review the annual budget, forecast and various financial analysis activities
Provide financial and business insights to senior management to review and drive action
Monitor the top and bottom lines to assess if they are in line with the operational and strategic objectives set by the service line
Work closely with various function and service leaders to support the growth initiatives of the service line, including ad hoc modeling, due diligence and M&A activities support

123

Core Business Services Resume Examples & Samples

Monitor and track financial results against operational and strategic objectives as well as historical performance
Communicate with business leaders in a concise manner and offer timely insights from a forward-looking perspective with proactive recommendations for improvement
Synthesize and communicate detailed financial information; highlight any potential risks which might impact service line performance and provide strategic input to support effective decision making
Support the team lead with the day-to-day management of the inventory, including billing and collection management, WIP and debtor aging analysis, and alert respective leaders for any potential credit risks
Supervise and review deliverables organized by junior financial analyst and provide technical support, knowledge and counsel to others within the finance discipline
Execute ad-hoc analysis and data-mining projects as needed by leaders

124

Core Business Services Resume Examples & Samples

Work with program managers to identify training program requirements especially administration to ensure proper and consistent organization across Greater China
Identify target participants and manage communications with participants, including logistics and pre-work communications
Communicate with facilitators regarding logistical arrangements of training programs and arrange meetings that are required for the programs
Work with Global Shared Services (GSS) Dalian People Shared Services to manage training logistics in the learning administration system
Monitor the program budgets and highlight potential budget overruns
Arrange meals, hotels and flights for courses that require participants to travel
Work with service line group administrators regarding course registrations and attendance swaps, and timely update registration lists with group administrators before commencement of programs, as well as informing instructors of the changes
Analyze training data (e.g. evaluation, interviews) to provide meaningful findings to address business needs

125

Core Business Services Resume Examples & Samples

Organise travel arrangements
Provide diary support to Legal Counsel
TAFE or Business College certificate or equivalent
Exceptional organisation skills, with an ability to prioritise an often conflicting workload
Knowledge of MS Office suites, in particular, strong Outlook skills
Excellent communication skills - both written and verbal
A team orientated approach

126

Core Business Services Resume Examples & Samples

Perform legal research, utilizing a variety of legal resources, including online and subscription services
Analyze current and proposed legislation and legal developments on matters important to EY and The EY network, including regulations of the accounting profession, liability of auditors and auditor independence
Help review simple commercial contracts
Help prepare internal documents
Assist in handling Partner matters documentation

127

Core Business Services Resume Examples & Samples

Lead or facilitate employment transaction based on defined operations processes to ensure quality delivery & compliance, including pre-onboarding & onboarding, exit process, contract renew, internal transfer, etc, and make contribution on the related procedure improvement if needed
Manage external social security vendors' service delivery upon agreed KPI to provide quality service on mandatory insurance in & out, financial report, etc
Support on HR data and reports update and data maintenance
Be responsible for kinds of government data report and inspection
Internal consultant role to answer employee question about firm policy and manager labor relationship
Involve in Share Service Center process and quality control
Assist to implement various people initiatives and project

128

Core Business Services Resume Examples & Samples

Perform general office duties such as handling incoming calls and coordinate meetings
Handle all incoming, outgoing mails and courier
Work closely with internal teams on administrative related issues to ensure smooth office operations
Perform other ad-hoc duties

129

Core Business Services Resume Examples & Samples

University graduate with a minimum of 5 years of working experience, preferably with professional experience in an accounting firm or a background in internal audit
A self-starter with excellent research, analytical and project management skills, attentive to details
Mature, independent and a good team player
Strong interpersonal and organizational skills, with the ability to interact effectively with regulators, professionals and relevant stakeholders within the organization
Excellent command of written and spoken Chinese (incl. Mandarin) and English

130

Core Business Services Resume Examples & Samples

Facilitate and lead strategic planning sessions (Account Acceleration, Gold Sheet, Branding, Facilitated Blue Sheet, etc.) that could include organization, geographic, service line, business development and account team leadership
Lead the development of execution plans for account growth activities; Works closely with account team members to identify client needs, relationships, opportunities and gaps to determine the best potential for transformational growth; Co-develop actions and timelines; Align resources while understanding/balancing the demands these account teams face from multiple EY and client stakeholders
Leverage experience, background and knowledge to think on your feet and challenge strategic account teams
Educate and account management and brand management discipline, advocating strategies and tactics to drive logner-term account goals based on thorough analysis of the account dynamics
Manage multiple stakeholder relationships and interactions effectively (GCSPs, Account Team Partners, BDEs, BD leadership, organization leadership)
Serve as an on-going account management coach for teams and an advocate for the Account Management Framework (AMF)
Assess, prescribe and co-develop specific messages and action plans with account teams
Collect/disseminate leading practices, knowledge and insights relevant to leading account management practices
Promote awareness of key organization priorities across APAC
Track and report the results for account-focused initiatives
Maintain and apply deep specialty knowledge of the organization's solutions and services with a specific focus on account management practices
May participate in Assessment of Service Quality (ASQ) acitivities for selected accounts
While working independently with key strategic account teams, rely on influencing skills to get results
Understand the importance of building and protecting the brand of the Account Acceleration team with each client team interaction
Work to strengthen and/or build the competencies for the BD community across the APAC while protecting the brand fo the assigned account BD resources
Drive the ongoing evolution of our account management tools and processes
Bachelors' degree; Advanced degree preferred
Minimum 15 years of complex and large sales experience including a minimum of five years’ experience supervising other sales professionals
Experience working in a association /professional services environment preferred
Broad-based experience in account management and/or sales management
Extensive experience managing large accounts and developing executive level client relationships
In-depth knowledge of organizations account management, relationship, opportunity tools and processes
Deep understanding of Miller Heiman methodologies and TRACOM social styles (After joining the group, this individual will be certified in all tools including Blue Sheet, Green Sheet, Gold Sheet etc.)
Ability to lead organization-created sessions (M.O.R. E., Branding, Facilitated Client Sessions, etc.)
In-depth knowledge of EY's products and services and an understanding of the business issues of the companies targeted

131

Core Business Services Resume Examples & Samples

Broad-based experience in marketing and/or sales/management,
Expert knowledge of Ernst & Young’s Alliances, products and services, and an understanding of the business issues of the companies targeted
Mastery of key elements of the pursuit process
Expert communication and influence skills
Strong demonstrable leadership experience, in particular in large global complex matrixed organizations
Expert Relationship management experience at C-Suite level
Strong boardroom gravitas (able to influence without authority)
Expert sales, facilitation, training and coaching skills
Able to identify and assemble teams that reflect diverse skills and strengths from across the organization
Skilled in conflict and change management

132

Core Business Services Resume Examples & Samples

Become increasingly self-sufficient in their use of the solution
Execute business processes accurately and efficiently
Join a network of excellence that will drive the adoption and standardized usage of the Mercury solution
Request, use, manage and maintain master data effectively and efficiently on a global basis
Identify opportunities for improvement and input to user acceptance testing cycles
10+ years experience, including demonstrated change management and communications experience

133

Core Business Services Resume Examples & Samples

Develop efficient sourcing channels/ tools to assist different recruitment assignments
Confirm the target universities and the number of recruitment
Train EY Ambassadors to keep in touch with students in target universities
Maintain and develop relationship with target universities and teachers
Prepare and conduct career fairs, campus talks and workshops in target universities
Communicate with the operation director/coach and arrange interviews according to their schedule
Conduct Offer Reception to issue offer and maintain relationship with pre-hired people
Facilitate the university and campus related activities

134

Core Business Services Resume Examples & Samples

Ability to set and execute a defined agenda of Talent priorities that align with region talent priorities and address local strategic imperatives
Demonstrated success against Talent agenda for APAC FSO and Area Advisory
Working with a range of senior stakeholders with differing agendas, priorities and frames of reference
Prioritizing strategic imperatives
Effective virtual teaming across APAC and other geographies
Working with various cultures and maturities across Talent processes
Adaptation of global recommendations to local environment and cultures
Achieving consistency between regions and service lines in Advisory
Graduate qualification
Experience in performance management, change management, stakeholder management, project management or Organizational Development (OD)
HR professional
APAC region and culture (highly desirable)
Minimum of 8-10 years of experience as an HR, OD or Learning professional
Strong understanding of strategic HR and/or OD
Knowledge of HR reporting and analytics
Knowledge of financial modelling/forecasting/cost benefit/ROI analysis as applicable to HR management
Ability to work in a matrix structure
Experience in mobility and recruiting would be an advantage
Demonstrated ability to build effective working relationships with leadership and peers
Ability to understand and integrate cultural differences and motives and to lead cross-cultural teams
Strong English language skills

135

Core Business Services Resume Examples & Samples

Identify and correct English mistakes including grammar, spelling, punctuation and inconsistencies in financial statements and other professional documents
Check the casting of figures and cross references included in the documents
Confirm documents comply with in-house writing guidelines and meet our professional requirements
Collaborate with our teams to ensure seamless and timely delivery of tasks

136

Core Business Services Resume Examples & Samples

Accounts Receivable systems, processes and practices
Strong knowledge of accounting tools, numeric and accounting skills
Excel – Intermediate Level
Debt collection procedures and management experience
Strong negotiation skills – both with external and internal clients
Proficient with modern computer accounting or debt collecting systems
Ability to understand and work with accounting concepts, processes and operations

137

Core Business Services Resume Examples & Samples

Verify payment request as per procurement policy
Organize, manage and keep track of account payable and aging vendors
Process payments as per scheduled and instruction
Record invoices to accounting system
Reconcile balance sheet accounts with sub-ledgers
Handle foreign contractor withholding tax declaration
Perform other duties assigned

138

Core Business Services Manager Resume Examples & Samples

Serve as the configuration subject matter specialist. Help the product development and test team to manage the configuration necessary to test product defects/enhancements/new software releases
Assess the cross-environment impact of configuration activity. Evaluate how configuration migrates to various environments
Help local country/Area teams to understand the global configuration management process, procedures, and tools
Help local country/Area teams meet the major configuration deadlines for their business events, Area-led deployment, and special projects. This will involve planning and setting dates and meeting schedules
Support individual country configuration teams, as they define and collect configuration values, to meet their business needs
Help country and central team members to understand inter-dependencies between transaction and reporting modules
Work with the country configuration team, to achieve sign-off for the data collection phase, and track implementation timelines. Confirm that key milestones are met, and that any deviations are reported to the central management
Plan and manage reporting activities for special business events
Assess risk and impact to the business model, and to the central team activities, of configuration activities
Work with central team members to define configuration activities, and key milestones
Track activities against the project, and manage expectations and output
Manage ongoing support for new software release, functionality testing and Area-led deployment
Work with Area and country teams, to confirm of the impact of configuration decisions on processing and reporting
Manage input configuration changes requested by countries. Distribute these among team members to balance the work load
Work with the Configuration Migration team, to log configuration change requests from countries, assess the cross-environment impact, and manage cross-environment migrations
Support the production cut-over process for new software releases
Copy values from the global configuration database to the production database
Work with cross-functional teams to define processes and procedures, as applicable
Manage the Configuration team
Manage project timelines and expectations of the countries, central team and management
Escalate issues that introduce risk into the process, impact data integrity, or fail to comply with the business model

139

Core Business Services Administrative Advanced Resume Examples & Samples

Work closely with the engagement letter repositories (e.g., Tax Engagement Letter Repository (TELR)), and enter client and engagement information into the database(s). Update the database(s) with changes, to confirm that accurate and up-to-date information is readily available
Support the Area Director of Tax Policy and Implementation with the TELR exemption process
Generate engagement letter non-compliance listings
Review, print and mail client invoices. Working with the Financial Assistant and Shared Services group, print and send out client invoices, and complete all Schedule A billing on a timely basis
May reprint and distribute electronic invoice copies, as requested
Maintain Area-wide electronic billing files. Where hard copy files exist, coordinate with local resources to complete this task
Help retrieve documents (engagement letters, invoices, etc.) required for Public Company Accounting Oversight Board, Audit Quality Review, Tax Quality Review, and any other internal or external reviews
Assist FMAs in coordinating check requests, as needed
Participate on special projects or ad hoc requests
Help gather data and coordinate processes across the Area, at the direction of the FMA Manager or Supervisor
Proficient with personal computer and spreadsheet software
A task-oriented approach
Competent at multi-tasking
A minimum of 1-2 years’ work experience in a professional environment, in a financial and/or business capacity
College or 2-year Associates degree, or equivalent experience

140

Core Business Services Resume Examples & Samples

Identify and Manage Data according to the scope and direction provided by the Data Governance team
Manipulating charts to create the clearest/optimal view including making judgements on the optimal format
Identify redundant, obsolete and trivial data to facilitate efficiencies in search, system performance and tiered archive management
Participate in data management activities and identify and report on unusual transactions/data
Maintain processes for checking data integrity; monitor and maintain data for quality and standardisation
Conducting regular audits to assess quality of data in line with policy and client requirements making recommendations for improvement
Ensure that all data is entered into designated systems accurately and in a timely manner in accordance with Service Level Agreements
Support the implementation and maintenance of Record Retention policy, and where relevant the data governance framework
Support system provisioning / decommissioning
Support data migration (ETL), activities
Advanced Excel (Macros, VBA, .NET etc.)
Beginner to intermediate SQL
Data visualisation
Performance and productivity reporting
Driven and motivated approach to improving systems and processes
Clearly and effectively communicate across a range of stakeholders, both internally and externally
Build strong relationships with clients and stakeholders
Demonstrate initiative and work autonomously

141

Core Business Services Resume Examples & Samples

Work with home/host Mobility Coordinators to provide overall assignment management for inbound and outbound assignments, including but not limited to assignment initiation and assignment briefing
Maintain frequent communication with assignees to ensure their assignment is progressing as planned
Ensure appropriate approvals of mobility assignments
Identify and discuss policy and process improvements
Participate in education and facilitation of Mobility training workshops to relevant stakeholders
Resolve mobility related issues and escalate where needed
Involvement in various Asia Pacific Mobility Projects as required
Raise payment requisitions as needed
Coordinate reconciliation activities to ensure data quality is maintained. This includes, but not limited to the assignee data report, health insurance policy coverage, etc
Update sample cost estimate data as required
Assisnt in the review of data and information maintained in knowledge tools
Assist in the compensation accumulation and data collection process, as required by foreign offices
Good knowledge and experience of international mobility
1-3 years relevant experience in a large corporate organisation
Strong relationship management, communication and influencing skills will be highly valued

142

Core Business Services Resume Examples & Samples

Independently manage EY (Ernst & Young) specific internal compliances applicable to legal entity and employees
Support the Lead in monitoring compliances connected with various corporate laws applicable to EY GDS operations in India and help advising department heads on various statutory, secretarial, legal issues etc
Coordinating compliance audits and testing in GDS
Manage Business Relationship specific compliances as per EY policy
Coordinating global & country related initiatives in GDS
Drafting, reviewing and negotiating all the types Agreements
Work on updating templates for various business requirements
Assist in preparing MIS which includes dashboards
Help in BPMS implementation for GDS, implementation and alignment of Risk management process across all GDS locations – India and Non India
Support the lead in managing new projects
Help in drafting specific policies for GDN India operations
Assisting with the review, development and implementation of compliance laws, rules and standards through policies
Review labour law issues for HR teams
Work experience in contract drafting, contract review, or regulatory compliance or Risk management
Experience of having worked in a corporate legal / compliance team that handles local Indian law compliances OR work experience in a law firm in India
Law qualification/ CS Inter
Minimum of 4-5 years of experience in legal, compliance role

143

Core Business Services Resume Examples & Samples

College degree or above
At least 1 year relevant experience, including internship experience
Good communication skills and computers skills
Good command of English & Chinese in writing and reading
Honesty, integrity, politeness, responsibility, patience & careful

144

Core Business Services Resume Examples & Samples

Understanding the Asia-Pacific Area markets, priorities and overall business issues and managing overall IT Services’ customer satisfaction in the Area and Regions
Overall responsibility for smooth running of operations and foundational services in Asia-Pacific
Facilitating discussions on IT Services levels and performance with the Area and Regional leadership and communicate IT needs for the Asia-Pacific area to the appropriate service delivery and operations leaders and managers
Proactively communicating technology direction/strategy to Area and Regional leadership and end-users and providing timely updates on large cross-organization programs and technology infrastructure initiatives
Maintaining IT team people point of contact for all IT Staff based in the Asia-Pacific Area
Maintaining close working relationship with Finance in the Area to manage budgets and deal with finance issues effectively
15+ years of experience in management positions in a business or IT role, demonstrating progressively greater responsibility
A degree in information systems or related discipline or equivalent work experience
A strong customer service orientation. An understanding of customer expectations gained through developing formal and informal relationships with customers
Excellent executive presence and business acumen
Strong people relationship and management skills with excellent interpersonal, communication and organizational skills
Demonstrated ability to deliver presentations of complex financial and business information to a diverse audience
Good understanding of the Asia-Pacific IT market and ability to bring knowledge of this to help facilitate the growth and integration of EY across the Area
Exposure to and awareness of working in global environments
Recognized and respected leadership developed through progressive positions of responsibility throughout the business or the IT organization
Exceptional judgement, tact, and decision-making ability
Demonstrated ability to clearly communicate vision, mission, goals and themes to both business and IT audiences
Demonstrated ability to develop and maintain strong working relationships with colleagues at different levels of the business and the IT group, to the most senior levels
Possesses cultural intelligence – Understands and integrates cultural differences and motives to participate in cross-cultural teams; functions effectively in settings characterised by cultural diversity; adapts verbal and non-verbal behavior so it is appropriate for different cultures
Possesses a flexible repertoire of behavioural responses that are appropriate in a variety of situations and the capability to modify both verbal and non-verbal behaviour based on those involved in a specific interaction or in a particular setting
Politically savvy – can manoeuvre through complex political situations effectively and astutely; is sensitive to how people and organizations function; anticipates where the land mines are and plans approach accordingly; views corporate politics as a necessary part of organizational life and works to adjust to that reality
Ability to translate understanding of EY and IT Services organization, business objectives and processes to co-ordinate, integrate and align multiple views and perspectives across the Region
Ability to draw on personal networks and relationships to efficiently resolve roadblocks and influence outcomes
Ability to work and team with a multitude of different people within and outside of IT to balance demands
Outstanding management, interpersonal communication and organizational skills
Strong ability to influence and negotiate customers’ expectations; balances the needs of the business and IT, maintaining fairness and objectivity
Must be able to work within a matrix organization – balancing the needs of the customer against firm initiatives and goals; must be able to identify appropriate product/service offerings to meet the needs of the client; must make decisions, such as prioritizing relationships to develop, negotiate with customers and overcome obstacles
Work with IT Services teams to share information on the specific needs, regulations and customs of the Asia-Pacific Area
Direct supervision of the Asia-Pacific Regional Infrastructure Services team including Greater China, ASEAN, Oceania and Korea
Ability to manage teams who do not report directly to you to ensure seamless and positive service experience for the customer
Strong counseling experience and ability to manage diverse teams in different locations

145

Core Business Services Resume Examples & Samples

Recruit on campus to fill staff and intern positions
Act as the primary recruiting point of contact for key client groups, regarding specific candidates
Develop and maintain relationships with the following people or groups: academic faculty; career office employees; students; the campus relations partner; client service recruiting teams; the Campus Recruiting Leader; and the HRPSS
Work with the Campus Recruiting Leader and senior campus recruiters, to confirm that recruiting is consistent with national guidelines and the law, and meets EY's objectives for strategically important schools
Work with senior members of the recruiting team, to establish a consistent recruiting approach that matches other top-rated professional service firms
Coordinate recruiting activities for sub-Area/Business Unit internship programs
Actively recruit internal client serving volunteers to represent EY on campus. Train clients and provide guidance on recruiting issues
Implement sourcing strategies to identify talented candidates, paying particular attention to diversity initiatives
Maintain a constant and steady focus on the local market place and disseminate local market intelligence to key client groups
Coordinate with recruiting assistants and others to confirm all candidates receive appropriate care and attention
Help with national initiatives as needed
Utilize the applicant tracking system to capture all recruiting and hiring activity
May manage a large but relatively uncomplicated project (e.g., the second rollout of an initiative that is already underway) or a small but more complex project (e.g., a new program that touches multiple Business Units)
Represent the work group on a project team for small-to-medium-size HR projects. Alternatively, may serve on a large HR project, with support and feedback from a supervisor and/or other project team members
May independently modify some project steps to reflect work group consensus, without prior approval
Recruitment/placement laws and practices
Compensation practices
Benefit laws and practices
Ability to quickly gain a strong understanding of the firm's recruiting policy, procedures and databases; firmwide and Service Line orientation programs
Demonstrated advanced understanding and application of principles and practices of a specific professional discipline. Such a broad knowledge base is necessary to perform a wide variety of duties
Solid understanding of relevant businesses of a professional services firm
Strong computer skills, with an ability to utilize the applicant tracking system
Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)
Proficient at attracting talent
Mandarin/English language skills - excellent written and verbal communication
Adept at event planning
1-5 years related work experience
Related work experience in MNC is preferred
Campus recruitment experience is preferred

146

Core Business Services Resume Examples & Samples

Intermediate to Advanced Word, Excel, PowerPoint and Lotus Notes skills
Proven experience as an Executive Assistant or high level administration role in a fast paced corporate environment
Typing speed 60 wpm and 95% accuracy
Strong communication skills including an excellent standard of written and spoken English skills
Proficient time management skills with an ability to prioritise workload
Confidence and ability to interact with clients and executives
Ability to engage across all levels of the organisation and influence effectively
Ability to work effectively cross border and virtually
Flexible regarding hours worked, tasks undertaken and people supported

147

Core Business Services Intern Resume Examples & Samples

Learn and use EY technology tools to contribute to the team’s project work
Take direction from others to enable independent work on assignments; report back as needed, to produce quality results
A GPA of 3.0 or above
Integrity, maturity, dependability, a positive attitude and enthusiasm in the performance of responsibilities

148

Core Business Services Resume Examples & Samples

Provide administrative support to the EY Law team and Executive Assistants
Filing – electronic and hard copy
General administrative support including photocopying, scanning, preparation of documents and Amex reconciliations
A commitment to learning and development
Great communication skills including a superior standard of written and spoken English
Energy, enthusiasm, confidence, and a “can do” attitude!

149

Core Business Services Resume Examples & Samples

Have the ability to quickly understand the PEDDs’ key stakeholders and priorities, build relationships with key stakeholders and help prioritise PEDD time to priority stakeholders
Quickly pick up and action a range of different tasks
Organise and manage comprehensive diaries, arrange meetings, and organise travel and accommodation
Coordinate agendas, minutes and follow up actions of team meetings
Screen phone calls and messages, emails, documents and follow-up actions
Manage confidential information with professional discretion
Work collaboratively with the broader EA ESS Team
Work with the PEDD and the team to deliver consistent high quality administration and support
Ability to quickly adapt to different work and work styles to provide seamless service to the PEDD’s across all service lines

150

Core Business Services Resume Examples & Samples

Manage end-to-end recruitment process from sourcing, CV screening, interviewing candidates to negotiating and presenting offers
Provide regular and accurate candidates pipeline reports
Assist in projects as assigned

151

Core Business Services Resume Examples & Samples

Edit reports, databooks and other documents for proper spelling, grammar, wording, style, tone, logic, consistency, structure and formatting
Ensure all edited documents read as though written by a native English speaker and are succinct and clear
Revise written content of reports for consistency with EY writing style guide, TAS writing tips and standard TAS formatting
Communicate with TS professional staff to understand the editing requirements for each project
Discuss with writers as needed to ensure intended meaning is reflected in the document and highlight any follow-up areas
Identify common errors and mistakes and provide feedback to TS professional staff to improve English writing
Cooperate with team members to facilitate effective resource planning
Understand the urgency of client deadlines and respond quickly to report proofreading requests
Work flexible hours including overtime as needed to meet critical deadlines

152

Core Business Services Resume Examples & Samples

Develop strong relationships with key stakeholders within Region business units and service lines and report procurement progress via regular meetings
Build a pipeline of Procurement projects for the region in collaboration with local stakeholders and execute local and regional deals in the timelines agreed with key stakeholders
Achieve cost reduction targets, help to develop new cost reduction strategies and improve negotiable spend via sourcing and demand management
Ensure the adequate planning of the team’s resources around the deal pipeline and renewals of key contracts
Lead complex RFPs and negotiations and support the team in the analysis of the information and the negotiation of the contract in conjunction with the stakeholders and legal teams
Minimize contractual risks to the firm and manage business relationships with vendors according to EY’s Procurement and Independence policies
Work with other Products & Services leaders to agree regional or global strategies which supports the overall P&S objectives
Support implementation of Mercury P2P Program and Interim Procurement tools
Provide accurate monthly reports on his deals and savings
Contribute driving and create the standardization of global processes and operations, and ensure compliance to the Procurement policy by education of local EY staff and presentations to stakeholders
Manage all people related activities (performance, compensation, learning) for respective staff including coaching of more junior members
This individual is a key member of the Regional Product and Services team responsible for helping to shape and drive Procurement strategies and processes in the local markets
They will address complex matters resulting from sourcing and demand strategies, integration efforts and related operational matters in support of the Global Procurement vision
Strong Procurement expertise in order to drive sourcing and demand management strategies across a broad array of categories, ideally related to BMC and Talent categories
Able to align efforts with the key stakeholders and influence these leaders, as necessary, and possess a global mindset
Has experience of various Source to Pay (“S2P”) processes in order to support the design and implementation of the global S2P system
No directly assigned team
Oversees the quality of his Procurement activities, achievement of business targets, communication and reporting to key stakeholders and the overall performance management cycle
Significant years of Procurement experience, including but not limited to sourcing and demand management and covering the areas of Facilities Management, Marketing, HR and Professional Services spend
Experience of working in a global and complex organization and liaising with different cultures
Business English
Experience in managing a large number of stakeholders

153

Core Business Services Resume Examples & Samples

Define and provide pragmatic security guidance that balance business benefit and risks in both on premise and cloud based systems (applications and infrastructure)
Engage IT project teams involved in developing cloud based application, throughout the SDLC to identify and prioritize applicable security controls and provide guidance on how to implement these controls
Perform risk assessments of information systems and infrastructure
Maintain and enhance the Information Security risk assessment methodology
Develop appropriate risk treatment and reduction options to address security risks identified during security review or audit
Translate technical vulnerabilities into business risk terminology for business units and recommend corrective actions to customers and project stakeholders
Provide knowledge sharing and technical assistance to other team members in the area of cloud security
Act as Subject Matter Professional in applying and evaluating loud security capabilities and have deep technical understanding of responsible portfolios
Five or more years of experience in an Information Security or Information Technology discipline with demonstrated experience in one or more the following
Experience providing and validating security requirements related to cloud security for private, public and hybrid
Experience providing and validating security requirements related to a broad range of operating systems and databases
Knowledge of common information security standards, such as: ISO 27001/27002, NIST, PCI DSS, ITIL, COBIT
Knowledge of OWASP top 10 and remediation’s of attacks against web applications; ability to convey the risks to IT and business stakeholders
Knowledge of Cloud Security Alliance’ cloud security controls
Familiarity with information system attack methods and vulnerabilities
Working experience with the design and engineering of web-based multi-tier information systems and architecture design
Working experience with web technologies, application firewalls and programming languages
Working experience with operating systems and database platforms
Working experience with mobile applications and mobile enterprise application platforms
Working experience with more than one of these technologies, i.e. Java, .NET, Oracle, SQL, C++, WebSphere, SharePoint, IIS, Apache, etc
Working experience of Exchange Server Roles and RBAC model
Demonstrated integrity in a professional environment
Ability to team well with others to facilitate and enhance the understanding & compliance to security policies
Ability to work effectively with customers, management, staff members, vendors, and consultants and articulate findings and recommendations
Strong English communication and writing skills are required
Strong judgment and analytical ability
Excellent interpersonal, communication, organizational, and project management skills
Candidates are preferred to hold or be actively pursuing related professional certifications such as CISSP, GSEC, CCSP, CISM or CISA

154

Core Business Services Assistant Director Resume Examples & Samples

Design, build, test, deploy, maintain and improve technology solutions for new products and services
Suggest innovative solutions to bring product to life and result in a positive user experience
Participate in product feature definition, design, implementation, documentation and support
Receives limited, general direction rather than supervision
Proven ability to succeed in both collaborative and independent work environments
Ingest data from data pipelines and provide the best visualizations and data tools to business users
Excellent interpersonal, client service, communication, organizational and project management skills
The ability to work and team effectively with clients and other central team members
The ability to work with people from diverse cultural backgrounds, ensuring all points of view are considered before reaching a decision
Software development experience with multiple general purpose programming languages like: Java, C++, Python, Ruby, JavaScript, PHP, etc
Proficient in HTML5, CSS, JavaScript
Familiar with libraries like React, Angular
Experience with multiple types of databases: MySQL, Postgres, Mongo, Redis, Cassandra, etc
Interest and ability to learn other coding languages as needed
Interest in learning about and processing financial and tax data
Ability to deliver quality code (security, performance, readability, etc.)
Accounting principles or tax concepts (General Ledger, Trial Balance, Balance Sheet)
Amazon Web Services (AWS)
BI reporting tools such as Tableau, Spitfire, etc
Experience with Hadoop and related projects (Hive, Hbase, Pig, Spark, Mahout, etc.)
Experience in data analysis and visualization
Some travel or extended work day (early start/late finish) may be required as necessary to meet deadlines
B.S./MS/PhD in Computer Science or related field
Approximately 8-10 or more years work experience as full stack engineer with a minimum of 3 years post-graduate experience

155

Core Business Services Resume Examples & Samples

Willingness to work in night shifts
Excellent communication skills (written and spoken)
Handle inquiries via phone and email
Handle escalation calls
Handle enquiries and resolve them within SLA
Have fair understanding of finance and how F&A process works
Provide suggestions, feedback on process improvement on a regular basis
Get Cross-Trained on various F&A processes
Ensure team targets are met as per SLA
Ability to take judgments based on facts
Be highly flexible in adapting to corporate environment and organizational changes
Should demonstrate excellent knowledge of process
Should be able to buddy up with new hires and help them with process learning
Conduct refresher trainings for team members
Complete assigned tasks within deadlines
Share important issues with management on a timely basis
Have complete knowledge of Inbound contact center business
Hire the right talent to suit team dynamics
Manage projects and business relationships effectively
Be a team player and be approachable to all team members
Highlight any people issues, identify possible attritions and help in resolve conflicts
Ensure team performs on all KRA
Update process documents, training documents and project plans whenever required
Handle requests for ad hoc processing, projects and interact with internal and external EY personnel to verify information
Lead team meetings, discussions, help peers resolve problems
Conduct monthly performance meetings and weekly call coaching sessions followed by documentation
Review calls, emails and cases resolved as a part of internal audits
Attend/chair conference calls, follow through action items till closure
Review cases and assign them to the appropriate departments
Candidate should also have numerical analysis ability to understand KRA
Understand the customer queries and act as per scenario
Candidate should possess good ability to understand operations reports and come out with trends or any other findings
Should be able to take decisions for the team with consent from the management
Good numeric ability
Pro-activeness
MS office knowledge
Work co-ordination skills
Effective spoken and written communication skills
Demonstrate Assertiveness and Negotiation skills
Interviewing skills
Should possess strong Interpersonal skills
Have good problem solving skills
Multi task, prioritize and work under pressure
Should possess good conflict resolution skills
Should possess good people handling skills
Should be able to conduct performance management of team members

156

Core Business Services Assistant Director Resume Examples & Samples

Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Create detailed, comprehensive and well-structured test plans and test cases
Estimate, prioritize, plan and coordinate testing activities
Work closely with product management, engineering and domain experts to validate the data processing rules, calculations and transformations
Develop, document and maintain functional test cases and other test artifacts; examples include test data, data validation, harness scripts and automated scripts
Execute and evaluate manual or automated test cases and report test results
Perform risk assessments and business requirements validation
Identify, analyze and interpret complex data sets
Experience with ETL frameworks
Proficient with cleaning and validating data
Demonstrated proficiency in Python, SQL and statistical analysis
Confidence with analytical tools such as R, Matlab and similar
Proficient with Excel
Experience with Hadoop and related projects (Hive, Pig, Spark, Mahout, etc.)
Excellent interpersonal, client service, communication, organizational, and project management skills
Experience with machine learning models
Flexibility to work nonstandard hours
The ability to communicate directly with vendors
Travel supporting deployments and on-going activities, as needed
BS or equivalent experience in Mathematics, Economics, Computer Science, Information Management or Statistics
Approximately 8 or more years of relevant QA technical experience

157

Core Business Services Assistant Director Resume Examples & Samples

Develop a User feedback mechanism aimed at gauging the adoption and effectiveness of products being released to both internal and external Users
Collect and report User experience data to help iterate the Product Roadmap
Develop strategy to prioritize User feedback to maximize the effectiveness of product enhancements
Work closely with the Brand, Marketing, and Communication team to develop Brand identity within our products and ensure approved messaging and tone in our external communication to our Users; examples include welcome emails, engagement campaigns, in-product messaging, and communication on external sites
Develop and execute a Self-Help product strategy through the use of various online tools (Forums, online communities, videos, social media, and knowledge articles)
Develop a User engagement and adoption strategy to help increase the number of registered Users, as well as, increase the use of our products
Collaborate with the General Manager, Product Manager, and Engineering Manager to provide additional User insights
Ability to build and present compelling presentations to teams and Sr. Leadership
Critical thinking skills and ability to creatively solve complex problems
Tech-Savvy and up to date on latest online community trends and tools
B.S in Business, Marketing, Communication, or related field or equivalent experience
Approximately 3 or more years proven experience as a Community Manager, experience in Data Analytics and Reporting and experience collecting and reporting online engagement metrics
Experience using Google Analytics or other Web Analytic platforms
Experience building Online Communities and Forums
Experience building and maintaining Knowledge Base articles
Experience with Social Media listening and reporting platforms (Sprinklr, Lithium, Adobe Social, etc.) is a plus
SEO and SEM experience is a plus

158

Core Business Services Resume Examples & Samples

The Account Coordinator supports the partners and engagement/pursuit teams in the development and management of key accounts and big pursuits
The primary role of the Account Coordinator is to act as the central point of contact, to facilitate communication and coordination, to share knowledge across engagement/pursuit teams, assisting on client deck and proposals, track pipeline and activities as well as organize meetings
The role and day to day activities can vary depending on the type of account/pursuit and engagement / pursuit team
Self-starter, able to work with limited supervision in a small team, to juggle conflicting demands and to prioritize effectively
A committed team player and excellent interpersonal and communication skills
Strong organizational skills, attentive to detail
Bachelor's degree or above, written and spoken fluency in English and Mandarin are essential
Experience of working directly with partners and senior executives, and able to influence at all levels and obtain commitment to actions

159

Core Business Services Assistant Director Resume Examples & Samples

Work closely with product management, engineering, and domain experts in assurance and tax to collect, analyze and transform large sets of complex data to maximize business impact
Continuously review, evolve, and improve processes, practices and technologies used
Develop and implement data collection systems and data pipelines to achieve the objective
Acquire data from primary or secondary data sources and maintain databases/data systems
Technical expertise in data models, database design development, data mining and segmentation techniques
Confidence with analytical tools such as R, Matlab, and similar
ERP systems (SAP ERP, Oracle ERP, etc.)
Developing machine learning models
BI reporting tools such as Tableau, Spotfire, etc
Approximately 8 years of experience in a data or analytic field

160

Core Business Services Resume Examples & Samples

Understand learning requirements and anticipate future learning needs on English learning
Conduct needs analysis to identify current skills, identify existing gaps, recommend solutions
Build relationships with other offices with a view to sharing learning resources and ideas
Communicate practice learning needs to leadership
Serve as a learning advisor to individuals and business units
Identify and promote new methods and techniques in learning design, delivery and administration
Analyze the effectiveness of current learning by compiling and assessing evaluation data
Review and assess external vendor courses, college/university courses to meet development needs and to provide a well-rounded curriculum
Design implementation plan on existing courses
Manage external vendor relationships and contract negotiations
Edit reports, data books and other documents for proper spelling, grammar, wording, style, tone, logic, consistency, structure and formatting
Identify common errors and mistakes and provide feedback to professional staff to improve English writing
Cooperate with team members to design effective course planning

161

Core Business Services Resume Examples & Samples

Support financial planning and performance management activities
Lead financial elements of key processes, covering
Lead the implementation of markets finance initiatives in the region
Advise on cost budgets
Financial delivery excellence and teaming
Leading implementation of markets finance initiatives across the region with minimal supervision
Assessing the drivers of financial results with constant focus on improvement and rapid course correction where necessary
Analysing data in order to form and communicate a crisp view of the financial metrics to Markets Leadership
Continuously advising the markets leadership team on expected financial performance vs. plan based upon analytics such as trend analysis and modelling of forward looking scenarios
Graduate and/or professional certification in a business related subject matter (i.e. Accounting, Finance) is required to perform this position
A minimum of 7 years of relevant experience is required to perform this position. A deep understanding of the drivers of financial performance in a market facing professional services environment and understanding of EY’s external services and of the area/regional markets landscape is essential, preferably with experience working with / in markets organisation. EY experience is preferred
Ideally located within the region
Must be able to operate on the time zone of the Accounts Leader
Must be able to travel to main EY locations within the region on a regular basis, as well as to other locations from time to time

162

Core Business Services Resume Examples & Samples

Support projects and transactions
Review documentation, including marketing materials
Assist with legal entity structuring - shareholder relationships, corporates structures, intra-group re-organizations
Work closely with compliance to ensure compliance with new laws and regulations
Provide legal advice to management and functional teams on financial and audit services regulatory matters, employment matters, intellectual property and cross-border issues etc

163

Core Business Services Resume Examples & Samples

Autonomously manage, negotiate and draft a wide variety of commercial/legal agreements used by our business across all our service lines including engagement agreements, consultancy agreements, master services agreements, global services agreement, procurement contracts, sponsorship agreements, confidentiality agreements and alliance agreements
Provide advice and guidance to the business on varied commercial legal issues
Work with our business IT professionals to provide advice, negotiate and draft information technology agreements such as software licences, maintenance agreements and IT project management agreements
Assist with preparing tenders and proposals; including reviewing and providing comments on tender documentation
Support our transaction professionals by negotiating and drafting representation letters, disclaimer letters, hold-harmless letters, reliance letters and arrangement letters
Partner with our business and engage with the business stakeholders to assist with Firm acquisitions and Firm wide Global/Asia Pacific projects; and
Collaborate with our colleagues locally and around the globe on exciting global engagements, initiatives and projects
Between 5 to 8 years post admission experience gained in a top or leading mid-tier firm and/or in-house secondment experience
Outstanding legal advisory and contract management skills
Experience in the areas of company secretarial/banking & finance/anti-money laundering will be favourable
Ability to provide strategic commercial advice to stakeholders in the Firm
Highly developed communication and negotiation skills
Creative thinker and pragmatic problem solver
The ability to work autonomously; as well as part of a team
Strong relationship management skills and the ability to influence

164

Core Business Services Resume Examples & Samples

Resource Planning - You will be updating of staff planner to reflect the latest staff booking information, Co-ordinate with schedulers, engagement managers and coordinator regarding staffing requirements. You will review managers’ staff requests against budget summary to ensure there is no over-booking of staff and ensure staff bookings are equitably spread over planning, interim, pre-final and final Visit. Also, post latest schedule weekly to update all managers and schedulers
Reporting – You will assist with the compilation of reports. Ensure accurate and timely reports are generated for decision making and submission to management. You will participate in initiatives and ad-hoc projects on process improvements
General Administrative duties- You will assist with data entry and other adhoc admin duties as and when assigned
Details oriented, meticulous and pro-active
Analytical and structured with good quantitative skills
Advanced Excel skills including creating Pivotal Tables and Statistic Charts
Team player with good communication skills
Able to work under pressure and possess strong work commitment
Comfortable communicating with senior managers
A-Levels/ Diploma holders in Business or relevant with at least 2 - 3 years relevant work experience

165

Core Business Services Resume Examples & Samples

Participate in key strategic planning activities and major initiatives. Help assess market direction and opportunities
Advise on distributing existing knowledge across the community and/or firm
Serve as the lead project manager for large and complex projects. Establish teams, resources, activities and output. Communicate and report to leaders as appropriate
Establish ongoing forums and opportunities to share intelligence and establish leading practices
Lead and guide assigned personnel. Encourage their development, appraise their performance and recommend salary adjustments and promotions. Create plans to develop and train employees, consistent with their performance, capabilities and interests
Hire staff, and re-balance and adjust staffing levels where community requirements change substantially
Direct the development, planning, implementation and reporting of research, analysis and market intelligence studies. Identify key insights and recommend additional intellectual capital, to help the community meet its strategic goals
Report and present research findings and knowledge assessments to firm leaders. Counsel internal customers on all aspects of knowledge management, research and analysis. Comment on feasibility and methodology of knowledge research, and apply and interpret findings
Report to leaders on changes in account and competitor behavior, as well as other marketplace dynamics. Advise how these will impact on internal strategies and plans. Recommend adjustments as appropriate
Act as a trusted resource in knowledge management and research analysis, keeping up-to-date with current research and emerging trends. Analyze the research and make recommendations based on your knowledge of the firm
Select and manage external vendors
Oversee operating and capital budgets and manage the annual budget
Help account teams and sectors identify opportunities to commercialize knowledge management
Analyze various EY accounts and business markets, or review analyses
Make judgments about the quality of work produced, and assess business risks and opportunities
Provide information to the highest levels of the firm to support strategic decision-making
Understand the strategy of the global organization, and identify opportunities to analyze and research business across sectors, service lines and global Areas
Design analytic models to extrapolate future trends and patterns that may impact the firm
Share new thinking on major strategic issues with firm leaders
Develop and define new frameworks and procedures to manage analytic problems and issues
Establish the criteria to evaluate knowledge-related problems and output, taking into account current and future business needs of both the firm and its clients
Manage and lead a geographically dispersed team
Advanced degree in a related discipline, or equivalent work experience
A minimum of 12-15 years professional experience, with a minimum of 5 years management experience
Competent at leading multiple, complex projects that cross borders, industries and services lines
Experience managing a staff of geographically dispersed professionals strongly preferred
Experience with knowledge management tools and techniques
Professional service industry experience preferred

166

Core Business Services Resume Examples & Samples

Accounts Payable- Upload and approve the vendor invoices in ITD AP, liaise with Global Delivery Services (GDS) Treasury team to ensure payment within the credit terms, review AP sub-ledgers and un-invoiced items
Accounts Receivable - Allocate costs and issue bills, liaise with clients for timely collection, monitor the incoming funds and review AR sub-ledgers
Fixed Assets - Liaise with EYGAPPL operations team to ensure documents are properly maintained, e.g., delivery notes, purchase orders, capitalize/dispose fixed assets according to accounting policy, maintain the fixed asset register for addition and disposal of assets, depreciate assets monthly
General Ledger - Maintain chart of accounts, process prepayments, payrolls, accruals and provisions, deferred rent, etc., reconcile the balance sheet accounts and prepare explanatory notes, prepare monthly reconciliation for bank accounts & GST
Reporting - Prepare monthly financial reports with balance sheet schedules, provide dashboard to EYGAPPL location leader, allocate costs accordingly and calculate the cost plus mark-up, prepare annual statutory accounts, including financial statement footnotes, and reporting package with variance analysis and commentary
Treasury - Oversee cash flows and prepare cash flow forecasting reports weekly, work with Global Treasury to ensure the day to day cash management for the company, oversee compliance with loan agreement, liaise with local bankers
Budgeting/Forecasting - Liaise with Information Technology financial planning and analysis (IT FP&A) team and prepare the budget for operating expenses
Audit - Liaise with audit manager for audit planning, prepare statutory reports, audit schedules and confirmation letters, liaise with auditors and answer audit queries
Tax - File quarterly GST returns correctly and on a timely basis, file quarterly withholding tax, work with Global Tax team in preparation of income tax returns, assist in transfer pricing documentation
Ability to communicate clearly and concisely, both oral and written
Proficiency in Microsoft Excel advanced functionality, with the ability to create analyses from raw data
Ability to produce high quality work with little or no rework needed – attention to detail and accuracy is of utmost importance
Ability to work in a virtual team environment with effective time management skills
Ability to take a consultative approach in business transactions and display a positive, professional attitude
Strong interpersonal skills, with the ability to interact with all levels within the organization
Ability to juggle multiple tasks, complete work assignments in a timely manner, prioritize and facilitate assignments
An excellent work ethic – must be proactive, motivated and a self-starter
Overtime will be necessary during busy seasons
A Bachelor Degree in Accounting or Finance with at least 3 years of related accounting and finance experience

167

Core Business Services Assistant Director Resume Examples & Samples

Support developers in the organization by making great tools and processes for them
Run and manage the tools that keep the organization running
Strong interpersonal communication skills and the ability to communicate with customers, vendors and partners and across all levels of the organization
Ability to interact, develop, engineer and communicate at the highest technical levels of organizational decision-making
Well organized, attentive to details and able to meet demanding deadlines
Ability to design and configure virtual network topologies, especially in Amazon Web Services (AWS)
Experience designing configuration management systems using tools such as Chef, Ansible, Puppet, Salt & Jenkins
Ability to provision, monitor, optimize and scale AWS infrastructure using APIs
Strong coding capability in one or more languages, especially bash and Python
Experience with automation and workflow management
Experience with Docker highly preferred
Experience with application load balancing solutions for scaling and HA
Linux and/or Windows administration experience
Well versed in internet architectures, including web, application and database components such as Apache, IIS, memcache, MySQL, SQL Server, etc
Deep understanding of firewalls, NAT and packet filtering (specifically Iptables)
General Networking skills required (Layer 2 & 3 switches, TCP/IP, SNMP, etc.)
Experienced with Amazon Web Services
Approximately 5-10 or more years of work experience in the industry with a minimum of 3 years post-graduate experience

168

Core Business Services Resume Examples & Samples

To provide financial counsel and business advice to the Oceania Service Line Leader and Service Line Operations Director
Member of the Service Line leadership team
Review of Service Line budgets, forecasts and Market Leadership Plan (MLP)
Review of month end and year end processes and reports within the Service line
Ensure compliance with firm policies and procedures
Be the liaison between the financial organization and the line of business personnel
The current opportunity is for a job share within the Assurance Service Line, and is based in Sydney
Bachelor Degree in Finance or a related field
Membership of either Chartered Accountants or the Institute of Chartered Practicing Accountants
At least 10 years’ experience in finance related roles, minimum 5 years management experience
Good analytical skills and experience in scenario based planning, forecasting and financial modelling
Good accounting skills
Proven ability to effectively manage a variety of stakeholders
Previous experience in a professional services environment
Ability to work collaboratively within a job sharing environment

169

Core Business Services Director Resume Examples & Samples

As part of the service line management team, work closely with the service line managing partner
Design and implement service line revenue programs to grow the service line within priority accounts
Carry out market assessments, working with Sub-Area service line leaders. Develop geographic market plans to generate revenue
Utilize geographic and account-centric BD executives to implement plans for priority accounts
Work with service line leaders to carry out client programs, service line initiatives and other revenue-generating activities
Deliver key priorities for the Americas service line throughout the Sub-Area. This includes meeting annual goals for the service line team's global partner performance management and business development executives
Proactively determine any revenue shortfall. Develop plans to close the gap, possibly with the help of geographic leads
Work with other service line business development leaders to integrate the service line across our priority accounts
Liaise with Americas service line markets leaders to help meet their objectives across the entire Sub-Area
Give Americas service line markets leaders continuous feedback on market intelligence and performance
Champion and lead change management initiatives from Americas service line markets across the Sub-Area
Lead business discussions with EY or client executives. Display a high level of understanding of global issues and opportunities
Prioritize and coordinate global approaches to client work and relations
Conduct the following client-facing activities
Solid understanding of the marketplace/industry, and of competitive and account information
Comfortable working within a matrix organization, balancing the needs of the client against those of EY
Competent at teaming with and influencing technical partners, to formulate the best strategy to serve the client
Proficient at establishing procedures to monitor the progress of the business development process, and addressing any gaps
Confident at handling disappointment and/or rejection while maintaining effectiveness
Familiarity with trends and issues that create opportunities to add value to the client's business
A demonstrated focus on clients and their needs. Ability to build and sustain productive client relationships and deliver quality service and high satisfaction
Adept at identifying opportunities and taking actions to build strategic relationships with partners, senior managers, Sub-Area leadership teams, practices and other Areas, teams or departments, to help achieve business goals
Ability to create a good first impression, command attention and respect, with an air of confidence. Comfortable dealing with customers and colleagues at the highest levels
Strong influencing skills, to work with client service partners and operations staff, in order to get the right resources to serve the client
Competent at identifying the appropriate product/service offerings to meet the client's needs
In-depth business and industry knowledge and experience
Ability to impact business results and direction by identifying and solving problems
Recognized business development leader who can drive EY's performance
At least 18 years of business development experience in the professional services and solutions arena
At least 8-10 years of experience working with a “Big Four”professional services firm preferred
A proven record of selling complex services and solutions at the “C” level of Fortune 500 companies
A demonstrated track record of success in a solution-oriented, professional services environment
Team-selling experience
Bachelor's degree; advanced degree/MBA preferred
Miller Heiman certification preferred

170

Core Business Services Resume Examples & Samples

Deliver quality HR Operation services including but not limited to employment relations, contract management, expat employee compliance, review social insurance benefit and employee movement, vendor management etc
Routine Partner Administration including: Onboard Service/Separation Service/Transfer Service
Review Shared service center service quality and identity necessary process improvement
Provide support in various types of ER cases including documentation
Handle government inspection, audit, flexible working arrangement
Implement various people initiatives in China North i.e., D&I culture network, Town Hall Meetings, People Survey, etc
Assist with other task and Greater China Talent project as needed

171

Core Business Services Resume Examples & Samples

5 years of experience in commerce in a payroll function
Minimum of 4 years supervisory experience
Strong technical competencies
Experience in using Chris 21
Sound knowledge of all payroll legislation including superannuation and payroll tax
Experience with mobility arrangements

172

Core Business Services Assistant Director Resume Examples & Samples

Drive the end-user experience including all interaction and visual design
Create wireframes, mock-ups, and visual and interaction design specs for web and mobile
Work closely with product managers and engineers to get features developed and launched
Assess and make necessary judgment calls between user experience and developer efforts
Design user studies and review analytics to determine how to improve the user experience
Define and implement innovative solutions for product direction and user experience
Execute from concept to final deployment all design stages for the identified product
Take broad, conceptual ideas and turn them into something valuable and useful for product end-users
Design workflows that meet product specifications and which result in a positive user-experience
Work closely with product management and engineering to oversee the user experience from concept to deployment (and beyond)
Propose user interactions and visual design for a product (or suite of products)
Effectively communicate design concepts (leveraging sketches, story boards, wireframes, mock-ups, etc.)
Must be able to think strategically about product strategy and vision
Act as a business advisor to clients, product/project managers, engineers producers, and other project requesters on the most effective approaches and methods of design that will affect the end-user experience
Rapidly solve problems and make decisions
Strong influencing skills are required to effectively interact with other team members and internal clients
Excellent product design, interaction design and visual design skills
Ability to relay visual specifications to engineering team (leveraging sketches, story boards, wireframes, process flows, etc.)
Experience in building and shipping applications or software
Critical thinking skills and ability to creatively solve problems
Proficiency with design/prototyping software
Passion for emerging technologies
Must be able to think strategically about design and understand and contribute to product strategy and vision
Bachelor’s/University degree in design or related studies
7-10 years’ experience designing compelling user interfaces
Prior work in technology sector preferred
Proven experience designing for a global audience
Must have a portfolio featuring examples of interaction design work
Experience with front-end programming (must be able to code their own prototype)

173

Core Business Services Resume Examples & Samples

Work with home/host Mobility Consultants to provide overall assignment management support for inbound and outbound assignments
Work closely with internal departments (talent teams, finance teams, tax teams and immigration teams) to ensure assignment is compliant
Provide day to day advice to the talent team, service line stakeholders, as well as assignees on mobility related queries, including but not limited to mobility policy, international assignments, and application of relevant immigration and taxation legislation
Ensure appropriate approvals of mobility assignments; resolve mobility related issues and escalate where needed
Coordinate assignee payroll instructions
Assist with preparation of payment requisition forms and liaise with internal departments
Manage inter-office billing checking and reconciliation for assignee expenses
Provide administrative and coordinative support to the team; involvement in various ad hoc projects as required
Tertiary qualification in related discipline, with knowledge in international mobility
Demonstrate an ability to apply the relevant (assignment policies, expatriate cost, etc.) principles to business needs
Interpret and apply technical knowledge to existing stakeholder’s situation
Ability to communicate effectively with service line leaders, talent teams, tax teams and immigration teams, as well as external vendors
Ability to use a global mobility technology tool as well as other relevant HR systems and knowledge tools
Show an awareness of tax and immigration legislation, as well as relevant employment law and other business or economic forces
Customer service oriented with good team spirit, good intellectual rigour, commercial awareness and strong attention to details
Good computer skills in Microsoft Office applications (Word, Excel, PowerPoint)
Proficient in English and Chinese (Mandarin and Cantonese)

174

Core Business Services Int, Director Resume Examples & Samples

Develop a high performing account management team through effective coaching, counseling and development of team members
Assist the Business Development Operations Leader in defining and implementing the strategy for account support within the Region
Oversee and develop team members so that effective knowledge management, processes and efficiencies are occurring within the team
Build strong relationships with Region leadership, Business Development Executives, Coordinating Partners, to provide support and enable feedback to the account management team. Recognized as a leader in account management
Develop leading practices and tools that support world-class account management. May serve as an account manager on select accounts
Provide support to team members by facilitating workshops, and/or training for account teams and client serving professionals, to maintain continued delivery of world-class account management support
May establish protocols for Assessing Service Quality of accounts. May serve as an interviewer
Directly manage the work of others on small to mid-sized teams. Participate in the selection and performance management of staff members
Strong influencing skills are required to work with other members of the account teams to get results
Work independently; receive general direction rather than supervision. Work is reviewed only for results obtained
A strong executive presence
Basic selling skills
Strong supervisory skills
Ability to simultaneously coordinate multiple projects. Must have demonstrated project management experience
Deep knowledge of the firm’s account management and relationship tools, processes and leading practices
A minimum of 12 years experience; previous sales and/or marketing experience is desirable
Prior team/people management experience

175

Core Business Services Resume Examples & Samples

Telephone collections of overdue accounts right through to write offs
Contact allocated debtors for payment of overdue debts ensuring all debtors and invoices are actioned
Regular meetings with Partners or Managers to obtain information for debt collection; to discuss and seek their assistance with dispute resolution; to feedback information about their debtors
Regular meetings with Service Line Finance Directors, Financial Management Associates or Managers to obtain information for debt collection; to discuss and seek their assistance with dispute resolution; to feedback information about Partner’s debtors
Update Credentials with all activities and actions relating to the debtor’s invoices, credit notes or on accounts
Raise enquiry/dispute details within Credentials once identified reasons preventing or delaying collection of invoice
Indepth debt collection procedures and management experience
Professional services experience highly desired
Peoplesoft/Credentials financial environment – highly desirable
Support, coaching and feedback from some of the most engaging colleagues around
Opportunities to develop new skills and progress your career

176

Core Business Services Resume Examples & Samples

Provide execution support to the APAC FSO GTM Leader and sector marketing leaders
Manage relationships with key stakeholders and maintain good working relationships across BMC and other functions
Support the teams/professionals in the leading practice usage of the organization’s e-marketing tools and CRM
Create, configure and administer e-marketing campaigns under instruction from the APAC FSO GTM Leader and sector marketing leaders
Help develop and coordinate internal and external communications, including presentation materials for speaking engagements, newsletters, intranet content updates, social media and digital campaigns in support of regional sector planned activity and go-to-market launches
Support content development and manage production and approval processes
Coordinate with the global development services (GDS) teams/professionals to manage cross-teams/professionals requirements, particularly e-marketing activity - creation of GEMA emails and management of timely client distribution, management of client lists, managing monthly or campaign based measurements, reporting and updates
Provide event management support on major programs
Work cross functionally with marketing colleagues across FSO on regional deployments of global thought leadership launches and associated activities
Assist to track spend against budget and provide management information to the GTM Leader, including management of progress reports and update of activity calendars
Bachelor’s degree (or equivalent level of study or experience)
Brand, marketing and communications experience in a large organization of at least two years, preferably in professional services or in a regulated environment with a complex sign off procedure
Professional marketing qualification preferred
Be able to prioritize own workload and proactively manage stakeholder expectations; effectively balance multiple priorities, projects and business-as-usual tasks
Be a professional team player with a flexible can-do attitude and good interpersonal skills; demonstrate commitment to meeting deadlines and supporting colleagues
Adaptable and willing to roll up the sleeves on execution
Responsible, willing to learn and has a real passion for all things marketing and communications
Be able to work under own initiative in remote team environment
Demonstrate excellent written and spoken communication abilities
Timeliness and accuracy of work; Excellent time management skills
Native English fluency, Chinese language skills an advantage

177

Core Business Services Resume Examples & Samples

Act as the senior point of contact to resolve ad hoc and complex report issues raised by talent clients in APAC and Talent Development, in conjunction with the Americas and EMEIA reporting peers designs and directs the report build and the Core functions of Recruiting, Learning and HR own management reporting process
Works closely with Area and Region Talent clients to understand and provide reporting requirements and provide advice
Produces specific and complex management reporting with people data from EY systems
Participates in major EY Talent sponsored projects and directs project reporting requirements and analysis
Leads and directs the work of others in the People Reporting teams/professionals; Manages a teams/professionals of reporting analysts
Builds and owns management reporting processes and procedures as well as maintaining collaborative relationships with key stakeholders
Provides ideas for continuous improvement and innovation
Experience with Success Factors SAP, OBI, MicroSoft Excel, SQL
5 to 7+ years of reporting experience in a complex ever changing environment
Occasional travel will be required for global team meetings
Frequent meetings with others across global time zones will require some calls to be made outside of standard business hours
Have proven extensive relevant experience in understanding People data analysis and reporting
Proven track record of working with managing a senior stakeholder population

178

Core Business Services Resume Examples & Samples

Works closely with Area and Region Talent clients to understand and deliver reporting requirements and provide advice
Leads and directs the work of others in the People Reporting team
Builds and owns management reporting processes and procedures
Builds and maintains collaborative relationships with key stakeholders
Bachelor's degree preferred. Experience with SuccessFactors SAP, OBI, MicroSoft Excel, SQL

179

Core Business Services Resume Examples & Samples

Develop and maintain relationships with relevant local authorities
Organize meetings, handle inspection and CICPA matters, etc
Deal with emergency issues independently
Under the leaders’ direction, cooperate with each department's operations
Make conference/meeting arrangements for guests (both internal and external)
Execute daily operation of status/information changes

180

Core Business Services Resume Examples & Samples

Higher School Certificate or equivalent
TAFE Diploma in Accounting (or related discipline) is desirable
Experience in a professional services environment
Intermediate MS Excel, Word, PowerPoint, Lotus Notes, and Internet Explorer proficiency
Experience operating complex financial systems (e.g. GFIS or PeopleSoft)
Data entry skills
Strong numerical reasoning skills
Ability to work autonomously as well as strong teaming skills1 criteria

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Core Business Services Resume Examples & Samples

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