Business Services Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the business services job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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C Schoen

Caden

Schoen

447 Jaycee Valleys

Philadelphia

+1 (555) 757 9157

447 Jaycee Valleys

Philadelphia

Phone

p +1 (555) 757 9157

Experience Experience

Boston, MA

Business Services Assistant

Boston, MA

Spencer LLC

Boston, MA

Business Services Assistant

Answering phones, taking payments and handling appeal forms
Monitoring and tracking of passports/work permits for all visitors working out of the LKA office
Take the lead on identifying, developing and implementing initiatives to enhance office affiliation amongst thevarious sub groups
Reception cover during absences/lunch times taking full ownership of all reception duties
Assist Relationship Managers in general portfolio management, including accurate and efficient preparation and processing of business loan and deposit transactions and maintenance, focusing on the primary areas of loan quality, yield, growth and client service satisfaction
Assist Relationship Managers with the initial stages of the loan origination process through timely and accurate collection of information to be supplied to the Business Lending Closing Center
Assist Relationship Mangers by providing sales support, including assistance with call preparation (using First Research, LexisNexis, ProActiv, and internal relationship information)

Detroit, MI

Business Services Specialist

Detroit, MI

Frami, Lehner and Feest

Detroit, MI

Business Services Specialist

Processing pay increases and calculations of back pay; updating and maintaining leave records, tracking end-of contract dates,
Updating salaries/hourly rates at the start of the new fiscal year; processing new hires, terminations, pay rate changes throughout the year
Processing and monitoring new, change and termination appointments in PHR
Other duties as assigned
Project support Specialist (Audit/Assessment support, AG cases, CPAS, Report Card, and MAC report) 3. Administration (Meeting reservations, receptionist, reverse transmittals, courier services, weekly status report)
Keeping and maintaining the official personnel records according to rules and regulations of the University, preparing various staffing and financial reports as requested, and performing other duties as assigned
Coordinate and arrange large and/or recurring meetings, luncheons and conferences; Prepare materials necessary for meetings. Attend meetings as requested and prepare and distribute meeting minutes

present

Philadelphia, PA

Business Services Director

Philadelphia, PA

Larson-Baumbach

present

Philadelphia, PA

Business Services Director

present

Perform work/duties as requested
Provide surety technical advice and support to non-surety personnel
Monthly Narratives prepared for management
Weekly conference calls with other Directors and Collection Managers to review collection procedures and processes
Ensure complete and accurate usage of AonBondLink and other automation systems to improve efficiency and reduce transactional costs
Prepare performance appraisals and counsel Client Fulfillment personnel as necessary
Oversee Carrier Relations for operational issues

Education Education

Bachelor’s Degree in Accounting

Washington State University

Bachelor’s Degree in Accounting

Skills Skills

Strong working knowledge of QuickBooks, and Microsoft Excel
Knowledge of or the ability to gain knowledge of CUSOM UME programs and policies
Strong attention to detail and financial management skills
Ability to communicate effectively in written form, which includes the ability to check for typographical, grammatical and spelling errors
Ability to be self-motivated and able to plan and execute duties, activities, and responsibilities with little or no supervision
Demonstrated ability to prepare and present analytical assessments and reports, and to communicate professionally and effectively
The successful candidate will be detail oriented, self-motivated, a fast learner and possess excellent organizational, written and verbal communication skills
Strong interpersonal and customer service skills with the ability to establish rapport with persons of diverse backgrounds
Detail-oriented, fast learner, and possess excellent time-management skills
Knowledge of University expense system. Ability to process travel authorizations, A-card reallocations, and reimbursements

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Business Services Assistant Resume Examples & Samples

Assist Relationship Managers in problem loan management and collection activities through review of past due reports, monitoring of payment postings on the bank's loan system, assisting as directed in early and frequent contact with past due clients to ensure payment, and bringing potential collection issues to the awareness of the Relationship Manager
Assist Relationship Mangers by providing sales support, including assistance with call preparation (using First Research, LexisNexis, ProActiv, and internal relationship information)
Assist in basic servicing of business deposit accounts assigned to Relationship Managers, including completion of necessary forms and documentation, verifying accuracy of account openings on the bank's deposit system, and pulling monthly At-Risk and Waive/Exception Pricing Reports for review by Relationship Managers
Support the Sales Process and portfolio growth through recognition of referral opportunities for the bank's sales force and maintaining knowledge and awareness of BB&T products and services. Partner with Relationship Manager's and IRM partners in bringing attention to any potential client needs recognized through client contact or cursory review of available financial information
Serve as a mentor to less-experienced Business Services Assistants
Two years of experience as an active BSA I or equivalent job experience
Proficiency in use of personal computer, typewriter, and/or basic calculator
Demonstrated ability to identify, analyze and resolve technical problems independently, as they relate to the Bank's automated loan and deposit systems
CRE experience, CRE loan documentation, CRE loan closings, CRE loan funding
Associate's degree in a related field

Business Services Leader Resume Examples & Samples

Management of the cost, quality and schedule for portfolio of assigned projects for work performed by internal resources and external vendors for new site build, modifications to existing facilities and other projects as assigned to Workplace Solutions
Lead / manage a team of project managers as well as manage various cross functional internal and external partners
Prepare project budgets and ensure project schedules are established for all active projects for review and approval by various individuals and groups throughout the organization
Negotiate contract fees with designers, oversee project bidding as required, and ensure the orderly flow of project documentation and financial accounting information with constituencies as appropriate
Develop and manage project related contracts including coordination with Real Estate and Procurement consultants. Manage the bidding process including document and constructability review, bidder prequalification, and bid evaluation
Ensure design reviews responsibilities are adhered to by team, including quality control of designs provided by others, design appropriateness, and constructability. Review design proposals and provide proposal summaries as required
Maintain complete project record document files
Ensure on-site inspections are performed in a timely manner, ensure construction work is in compliance with plans and specifications and meets project schedule and design goals. Monitor all project activities and attend project design and construction meetings a necessary
Provide support and guidance to campus building committees
Manage the GC selection process including organizing and conducting meetings, preparation of appropriate RFQs and RFPs as well as interviews. Support design team activities and facilitate timely decision making
Maintain an orderly and timely flow of project documentation and financial accounting information
Act as a liaison and coordinate activities with designers, engineers, contractors, end-users, and leadership
Maintain timely and effective communication with Environmental Health and Safety, Facilities Management, IT and Security teams
Ensure on-site construction observation and coordination of construction work to assure compliance with plans and specifications are current
Monitor the progress of projects and communicate with internal clients, and other constituencies to assure all involved are fully informed of project developments. Prepare and deliver detailed project progress report summaries and updates as required
Confirm compliance with ADA, building and life safety codes, and with internal security and safety standards
Ensure process is in place for verification of applications for payment, evaluate and negotiate change orders, as necessary
Timely reporting / metrics distribution of all projects
Communication—Communication plans and processes for both internal and external stakeholders
Emergency Preparedness and Business Continuity—Emergency and risk management plans and procedures
Environmental Stewardship and Sustainability—Sustainable management of built and natural environments
Finance & Business—Strategic plans, budgets, financial analyses, procurement
Leadership and Strategy—Strategic planning, organize, staff and lead organization
Operations and Maintenance—Building operations and maintenance, occupant services
Project Management—Oversight and management of all specified projects and related contracts
Quality—Best practices, process improvements, audits and measurements
Real Estate and Property Management—Real estate planning, acquisition and disposition
Technology—Facility management technology, workplace management systems
Undergraduate degree with a MBA preferred in finance, business or engineering
10 years’ experience in design, construction and/or project management operating in large portfolio environments
Must have broad operational experiences linked to supporting consumer facing operations and/or retail operations
PMP or equivalent (preferred)
Able to build and foster collaborative relationships
Possess excellent data gathering and analysis skills – strong Microsoft office skills
Able to plan, schedule and coordinate the activities of multiple project contributors (coordinate & facilitate across cross-functional teams)
Able to manage multiple projects with varying complexities & priorities

Business Services Market Development Specialist Resume Examples & Samples

Organize, manage, and drive all ROE negotiations and documentation. Utilize Salesforce.com tracking system to share updates and timeframes with
Leadership background in regulatory and knowledge of construction in a cable plant environment preferred
4 years previous real estate experience in a telecommunications technical field preferred
4 year experience in commercial leasing or commercial real estate contract negotiation experience preferred
Must be familiar with business software and hardware applications, such as Microsoft office and a CRM Software. Familiarity with Salesforce.com is a plus

AAG Business Services Assistant Resume Examples & Samples

Assist Relationship Managers with the initial stages of the loan origination process through timely and accurate collection of information to be supplied to the Business Lending Closing Center
Assist in deposit acquisition through understanding of business deposit products and partnering with Relationship Managers to execute business deposit services recommendations
Provide superior client service as related to business loan and deposit services, taking ownership of client needs and requests, following through to ensure timely and accurate resolution
Assist Relationship Managers in general portfolio management, including accurate and efficient preparation and processing of business loan and deposit transactions and maintenance, focusing on the primary areas of loan quality, yield, growth and client service satisfaction
High School graduate or equivalent
Good communication skills, both written and verbal, in relating to internal and external clients and contacts
Ability to complete all core courses outlined in the Business Services Assistant training curriculum
Possess working product knowledge of bank services
Possess math aptitude with ability to grasp general accounting and financial concepts

Business Services Director, Workday Resume Examples & Samples

Minimum of 10 years of directly related experience working with HRIT, HR processes, analytics
Previous Workday implementation experience, 2 – 3 year preferred
Knowledge of ERP and HRMS and ability to operate as the SME on HR Systems
Solid understanding of HR, Payroll and Finance business processes and their interdependencies
Project management skills; demonstrated ability to manage HR process and/or technology projects
Change Agent. Comfortable with designing for the future, while managing the present day-to-day department operations. Able to grasp issues quickly, anticipate risks and consequences of proposed plans. Knows how Human Resources impacts and is an integral part of the company’s business strategy
Masters or Bachelor's Degree in Business, Information Systems or related area

Business Services Market Development Specialist Resume Examples & Samples

Organize, manage, and drive all ROE negotiations and documentation. Utilize Salesforce.com tracking system to share updates and timeframes with Construction, Technical Operations, Sales, and Marketing organizations and any third party vendors
Identify geographic areas which are off plant. Obtains information regarding new commercial developments in the Region and justifies reasons behind choice of area and processes
Identify commercial areas close to new build residential including generating and analyzing business analytics used to identify potential commercial buildings of interest to TWC
Cultivate relationships with all commercial builders, developers, owners, electrical contractors, leasing agents and property management firms in the Pacific West market. Represents the Company to handle and resolve Landlord complaints and issues pertaining to service contract and construction
Builds relationships with Sales Teams to assist Sales Account Executives in gaining access to target properties and closing new sales
Responsible for achieving a monthly building quota
Bachelor’s degree or equivalent work experience highly preferred. High School Diploma required
4+ years previous real estate experience in a telecommunications technical field preferred
4+ years experience in commercial leasing or commercial real estate contract negotiation experience preferred

COG Business Services Resume Examples & Samples

Internal/external client query management
Ensuring timely payment of invoices and expenses
Bank Account reconciliation
User training of client facing AP systems
Perform other AP and Procurement related duties as required

Business Services Mgr Resume Examples & Samples

Business Partner Knowledge: Knowledge of business partners (such as customer, bottler, service agent and supplier) in their context: industry trends and competitive pressures, strategies and plans, organizational structure, decision-making process, contacts, technology infrastructure and systems
IT Industry Knowledge: Knowledge of the key directional trends and emerging technologies in the IT industry. Includes knowledge of the key vendors, and their strategic and tactical plans related to Mobile App Development and Big Data Analytics
Program Management: Ability to provide oversight and management to synthesize/bring synergy to multiple initiatives by establishing courses of action for self and others to ensure that work is completed efficiently, adjusting priorities, establishing management routines to effectively track progress and identify issues; removing barriers and leveraging resources
IT Operations: Deep knowledge of IT operations. Ability to serve as key contact for all IT Infrastructure requests and facilitate requests through the GIT organization to completion
Service Management: Ability to lead deployment of Service Management methodology down into all Freestyle IT processes and procedures. Work with BSD and BSSM to deliver value to constituents across the organization related to Service Management
IT Governance: Ability to drive audits of all Freestyle projects to ensure that PMs are delivering on all GIT PMO Governance requirements
Project Budgeting: Knowledge of project budgeting procedures. Includes financial forecasting and preparation of necessary documents (e.g., EVAs, ROI)
Process Modeling: Knowledge of process modeling procedures and the ability to decompose business processes by taking into account software and system capabilities and to ensure reuse, integration, maintainability and efficiency
Expert communication, presentation & leadership skills
Effective at navigating people to understand root concerns, issues, and needs
Effective at extracting necessary information out of difficult situations
Competent Technology Translator – able to help business people understand difficult technology concepts
Ability to perform formal analysis and provide written interpretations of findings
Ability to plan, facilitate and deliver IT operations services
Planning and prioritization skills and experience
Ability to establish and communicate technology/application roadmaps
Effective at resolving issues and negotiating paths forward with leadership

Business Services Specialist Resume Examples & Samples

Project support Specialist (Audit/Assessment support, AG cases, CPAS, Report Card, and MAC report) 3. Administration (Meeting reservations, receptionist, reverse transmittals, courier services, weekly status report)
Prepares analyses on financial and expense performance
Assists in development of business policies, conducts financial and business related studies
Tracks monthly expenses, and projects expense to provide budget insight for account manager
Maintains records of expenses, and inventories
Process invoices for vendors, ensuring correct payment
Prepares and processes Purchase Orders (PO) for vendors
Understand and report on all areas of operational contractual compliance
Recommend systems and operational improvements
Assist with solving operations, production, monitoring and reporting issues
Work directly with the Department on business services issues concerning changes in program policy
Manage Department transmittal process to ensure Transmittal SLAs are met
Work with Vendors to evaluate equipment contracts and maintenance
Plans and coordinates account events
Update and maintain the office phone list
Prepares reverse transmittals that are to be sent to the Department via Trackwise
Assist other departments when necessary to ensure SLAs
Acts as Receptionist back-up, providing support for the reception area when needed
Acts as back-up to Privacy and Security Coordinator

Business Services Resume Examples & Samples

Prior service/maintenance experience working with motors, pumps and other mechanical devices
Ability to regularly lift up to 75 pounds
Associate’s or Bachelor’s Degree of Art or Science

Senior Director of Business Services Resume Examples & Samples

Monitors monthly financial operations, prepares analysis and reports, and gives guidance to operating staff. Works closely with operations staff on issues that affect financial outcome. Prepares specific recommendations
Serves as primary staff to the Financial Committee of the Board of Directors
Manages the staff and oversees the business service department, including the finance and internal audit functions
Develops, implements and ensures compliance with internal control systems for the YMCA/YWCA and oversees internal audits which check for compliance on a variety of policies and standards. Provides recommendations for improvement
Oversees and certifies the annual audit and meets periodically with the outside auditors to maintain communications and keep them informed of changes in the YMCA/YWCA. Ensures that current accounting standards and legal requirements are met
Manages investments, under the direction of the Finance Committee, and within the risk tolerance expressed by the Board via the asset allocation policy
Develops performance indicators and measurement systems for tracking strategic plan objectives. Evaluates current business models and leads efforts to modify or redesign business models where necessary
Oversees preparation of reports to United Way, YMCA of the USA, YWCA and governmental agencies. Oversees preparation of tax returns
Oversees the development of the annual operating budget, including all center budgets. Works closely with operations staff to ensure that center budgets are well-planned, realistic, and prepared in a consistent and timely manner
Manages tax-exempt bond transactions and files all necessary reports. Establishes, maintains and/or monitors all banking and financing relationships
Maintains good working relationships with auditors, bankers, investment counselors, attorneys and other professional advisors
Represents the YMCA/YWCA with key community organizations and events as required
Ability to manage real estate leases, sales, acquisitions and related contracts
Ensures all payroll + time card changes are processed accurately and acts as the liaison with our payroll processor
Leads annual open enrollment campaign materials, instructions, system set up and benefits conformation to all staff retiree’s and COBRA participants
Serves as record manager for all activities required to maintain compliance with legal requirements governing human resources records

Head of Business Services for Caribbean Resume Examples & Samples

Manage a group of employees
Accountable for spends and performance metrics for area managed
Drive, prepare & execute the Rfx process
Evaluate & select suppliers
Drive preparation, execution & finalization of negotiations with suppliers. Award business to suppliers
Ensure implementation of supplier agreements
Develop the long term business for the specific product / service
At least 15 year of work experience
At least 5 years of management experience
At least 3 years of Sourcing & negotiations experience
Fluent in English & Spanish a must. Fluency in Portuguese preferred
Leadership through cross functional networks and ability to manage virtual teams
Negotiation & argumentation skills
Proven leadership behaviors
Sourcing practice, process & strategy knowledge
LI-MS1

ARG Business Services Assistant Resume Examples & Samples

Prepare legal and supporting documentation from internal systems and/or coordinate with external counsel for the collection of executed legal and supporting documents
Assist in the organization of internal and external evaluations
Assist Asset Managers with the timely collection of financial and other information from clients
Process invoices related to the management or ownership of assets
Process cash posting based on established policies and procedures
Process Office of Foreign Asset Control (OFAC) searches based on established policies and procedures
Process the transfer of assets from one department to another
� Image documents or prepare documents for imaging and retention
Follow-up on and clear exceptions to maintain exception rate within an acceptable limit
Ensure that all files and systems information is accurate and that data integrity is intact
Assist in the preparation of various reports and presentations
Provide basic servicing of all forms and other loan documentation
Support direct manager in daily department operations and preparation for internal and external exams
High School diploma, or equivalent education and related training
Three years of experience as a Business Services Assistant I or equivalent job experience
Ability to work in a dynamic team environment
Math aptitude with ability to grasp general accounting and financial concepts
Ability to identify, analyze and resolve technical problems independently, as they relate to the Bank’s automated loan and deposit systems
Experience assisting in the business/commercial loan process or in the problem loan resolution process

Director, Head of Business Services Resume Examples & Samples

Help analyze capacity and return potential of potential staking fund investments
Coordinate efforts to onboard new portfolio companies into the fund portfolio as well as onto the CS platform for services such as distribution
Maintain ongoing dialogue with senior team at portfolio companies to keep staking fund positioned as strategic partner, not as simply passive capital
Understand structure and personnel of CS and build strong CS network outside of Staking Team. Coordinate resources of CS (Staking Team, CSAM, IB, Private Bank, Prime Services, etc.) on a global basis to insure partner satisfaction and provide maximum leverage to the fund for its relationship with Credit Suisse
Develop and formalize disciplined, customizable and scalable approaches, processes and standards for managing the onboarding of investments and the implementation timeline
Solid sense of empathy toward client concerns and ability to develop and enhance new client relationships
Robust interpersonal skills and ability to work effectively across all levels of personnel, including both presence and substance to work with the most senior founder/CEO/CIO level executives at asset management businesses
Excellent written and verbal communication skills, and strong presentation abilities
Ability to lead and manage team members
Self-starter who works well under pressure and acts swiftly to address questions or concerns

Business Services Administrator Resume Examples & Samples

Client onboarding including ensuring that all paperwork and compliance requirements are met and updating all necessary systems
Processing all income and commission payments promptly and accurately
Month end: checking and submitting ledger and journal files to ensure accurate record keeping
Updating and construction of procedures around daily, weekly and monthly tasks undertaken by the Operations Team
Daily reporting of current overdue trades on ASX and NZX and underwriting positions when required
Maintain relations and liaise between Adviser Support / Advisers and third party providers
Leadership & Communication: Work closely with team-leaders and management to develop requisite skill-set to develop into a management role
Strong Excel and Word skills and ideally some experience in financial systems
The ability to multitask
The ability to work under pressure using effective time management skills
Flexibility and a willingness to learn and improve processes
A team-oriented approach with excellent communication skills
A passion for the industry

Business Services Specialist Resume Examples & Samples

Possess 1 – 3 years of secretarial/administrative experience
Knowledge of general office administration. excellent organization skills, strong attention to detail and the ability to multi-task in a fast paced environment
Ability to communicate effectively with others (written and oral)
Strong PC skills including Word, Excel, PowerPoint is a must

VP, Business Services Deployment Resume Examples & Samples

SMB, Enterprise, Pro-builds,and Metro Core builds
Design, Joint Build Opportunities, Production, Spending
Network Reliability
Performance SLA's
ATTI
Cost optimization
Network Uptime always on
Customer Impact, Treatment based on Ranking
CB NGAN War room
Air Traffic Control, Customer Communication
Customer Experience / NPS
Contractor Management Fulfilmentand Construction
Deploy InstaQuote / Market Intelligence Platform (MIP) to all Divisions
P90 collaboration
Network Implementation & Product Implementation
Demonstrated ability to work in a highly collaborative environment and build consensus on resolving challenges on a large scale
Strong customer experience/service/delivery and business acumen
Proficient with analytical and presentation tools
BA/BS degree in engineering, operations or related economics/finance
MBA or advanced degree desired
Experience in telecommunications or media preferred. Generally requires 15+ years' experience

LRI Business Services LCR Developer Resume Examples & Samples

Develop end to end applications and technical architecture of deliverables within the LRI Business Services APAC LCR program including integration with external modules/components
Perform end-to-end software development life cycle functions including Architecture, Design, Development, Application Industrialization, Performance Analysis & Tuning, Optimization, Testing and Product Maintenance
Design software components using appropriate design patterns to assist in developing a consistent well thought out system that’s simple to build, maintain and interface with users and other system components
Ensure required level of functionality and performance based on business requirements, manage risk, improve reliability, ensure compliance with risk policy and audit requirements
Ensure quality of deliverables, set development standards in areas of code quality, test coverage, monitoring, logging, exception management
Collaborate and build relationships with other development teams, operate and operations partners, and business clients
Serve as a liaison between LRI Build teams, Product leads, LOB leads, LRO (Liquidity Risk Oversight), LM (Liquidity Management) and Global Treasury Operations
Assist in developing requirements, strategy, scope and priorities
Analyze and document business requirements and produce detailed functional specifications
Analyze and document process flows and develop target state processes
Provide technical and functional support throughout the project lifecycle, including gathering business requirements, developing functional specification documents, writing SIT and UAT test cases, and supporting all the testing phases
Partner with the development teams to facilitate the build effort (e.g. ensuring build teams understanding of the specifications)
Develop use cases, and partner with the business to ensure sign-off on all requirements, testing and implementation
Develop and mock-up user interfaces and reports
Facilitate implementation of new functionality through training sessions, demonstrations, and the development of appropriate documentation
5 – 7 years experience in architecture, design, development, and technical tasks management using the Java/J2SE/JEE & RDBMS technologies such as but not limited to Servlets, JSP, AJAX, Multithreading, Struts, Spring, Hibernate, jBPM, IBML, XML, Web Services – REST, Caching (EHCache/Infinispan), JavaScript, and Oracle 10g/11g. Experience in preparing build and deploy scripts using ANT and MAVEN
5 – 7 years’ experience on Portal products and designing, developing, tuning and deploying distributed enterprise applications in an Apache, Tomcat, JRE, JSP, Struts and Spring environment
5 – 7 years’ experience in build out of Rich Internet Applications (RIA) with HTML/JavaScript
5+ years of SQL and query performance tuning skills for Oracle

Business Services Director Resume Examples & Samples

Three or more year’s experience in accounting office, using standard Microsoft Office Suite software and office equipment, basic computer skills/knowledge required
Understanding of accounting concepts and applications, college degree in business preferred
Current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws
Be able to work independently; have excellent organizational, time management and decision making skills; and the flexibility to change priorities as required
Must meet absolute deadlines
Strong interpersonal and communication skills, including positive interaction with staff and community leaders
Be able to speak, write, and understand English clearly and concisely; and establish and maintain cooperative working relationships with those contacted in the course of work
Ability to maintain confidential information while dealing with proper discretion
Satisfactory credit background check is required due to access to bank information, payment processing and position of trust
Ability to exercise sensitivity in dealing with individuals of diverse socio-economic backgrounds, cognitive and physical abilities as well as individuals of diverse cultural and ethnic backgrounds
Fluency in second language preferred

Gcg-head-merchant Business Services Unit-merchant Acquiring Resume Examples & Samples

Ensure that the Business Support Unit achieves the KPIs on service support to portfolio of merchants
Constantly enhance processes for the BSU team to handle new merchant setup, investigations, EDC terminal inventory management, eCommerce implementation/testing
Effectively attend to new/potential merchant enquiries, setting up of new merchants’ applications and onboarding of new merchants
Drive root cause analysis/corrective action process to ensure BSU team is improving service levels by analyzing corrective actions
Engage in merchant business portfolio growth through partnership with Head of Merchant Acquiring Sales in the systematic development of merchant acquisition opportunities for onboarding new merchant and developing strategic merchant relationships with growth potential
Engage in relationship management activities including reviewing and analyzing MIS Reports for monitoring of sales performance and profitability
Identify opportunities that best utilize Citibank’s infrastructure to meet merchants’ requirements and managing/expanding the accounts of existing merchants
Lead the merchant acquiring implementation of strategic plans for AML monitoring and controls (Global CitiKYC project)
Monitor chargeback and fraud volumes of merchant accounts and ensure follow-up programs are implemented in response to red flags of high-risk merchants
Invoicing of services rendered and to identify inactive accounts for exit
Lead the MCA and Controls function for Merchant Acquiring team
Provide support for the launch of eWallets (eCommerce and Proximity)
Minimum 5 years of relevant experience in a financial industry or E-Commerce business
Held team leadership positions for minimum 2 years
Experience with driving innovation within banks preferred
Leadership skills and excellent team player
Fluency in English with strong business writing skills
Good sales acumen and proven track records of accounts and business growth
Good interpersonal skills with the ability to sustain effective relations internally and externally at all levels of a large organization
Experience in Merchant Acquiring and Credit Card Business
Good analytical skills and financial acumen including the ability to read and understand financial statements
Knowledge of Fraud Management and Risk Assessment of Merchants
Basic technical skills and E-Commerce Operations functionalities
Knowledge of Bank Cards systems (preferred)
Strong ability to analyze data extracted for MIS reports, business reviews and market analysis purposes
Proven ability to manage multiple projects and cross-functional teams

Junior Business Services Developer Resume Examples & Samples

Required experience in server side Java programming in a Websphere/Tomcat environment
Understanding of J2EE server side technologies: XML, JMS, JAX-WS, CXF
Experience with Spring
Understanding of OOP & SOA principles, design patterns, industry best practices
Understanding of Java concurrency, concurrency patterns, experience building thread safe code
Previous experience working in financial services
Experience with TDD, BDD, code testability standards, JUnit/Mockito, Cucumber
Experience with IDEs such as RAD/Eclipse
Experience building REST and SOAP web services using Java
Experience with open source frameworks, specifically from Apache, Google, Netflix
Experience with MQ
Experience with SQL/Stored Procedures on one of the following databases (DB2, MySQL, Oracle)
Experience with ORM tools such as iBatis and Hibernate
Experience with scripting and working in a Linux environment
Experience with high volume, mission critical applications
Experience working on large and medium scale software projects
Experience building distributed systems at Internet scale
Experience working in a fast-paced financial services/digital focused delivery environment
Strong interpersonal skills and time management skills
Strong analytical and troubleshooting skills
Experience with tuning high volume applications
Thorough knowledge of SDLC(Software Development Life Cycle)
Experience with caching products like Gemfire and Hazelcast
Experience working with no-SQL databases like MongoDB and Cassandra

Manager L&d-business Services Resume Examples & Samples

Implements and supports the goals of the business, working closely with Curriculum Development and Communications teams to ensure consistent delivery of materials needed to identify business needs and opportunities for improving both business and individuals
Collaborates with internal stakeholders and external resources to design and/or deliver learning programs that address identified needs, ensuring the working relationship between instructors and instructional designers
Provides ongoing feedback and development to instructors utilizing multiple evaluation techniques. Establishes performance goals and reviews performance
Implements policies, procedures, and standard processes within the workgroup to ensure a consistent and optimal delivery system to the business
Implements tactical business plans to ensure the achievement of operational and tactical goals
Analyzes current training practices and makes recommendations to improve the delivery of learning to departments
Leads a national team of Care trainers by holding one-on-one status sessions, performance reviews, and developmental plan reviews with team members. Also providing professional coaching and directing individual activities
Manages forecasting and logistics for delivery of Business Services Care training
Recommends, through data collection and analysis, the modification of training programs, as
Develops and manage budget and spending processes to ensure efficient and effective use of resources within budget guidelines
Creates efficiencies in the delivery of programs by monitoring travel expenses, class size, time to completion, etc
Collaborates with University staff, business partners, senior management, and other department personnel regarding training needs, curriculum design, development, and delivery in order to create relevant solutions for business units
Keeps abreast of training technology changes and new methods for design, development, delivery, and group facilitation through outside association contacts and publications
Experience managing a team of training professionals (preferred)
Experience in business communications, project managers, internal communications and strategy
Background and experience working across functions dealing with various levels of management
Expertise with resolving difficult conflicts over complex issues
Ability to promote team spirit working collaboratively with others to achieve team goals
Generally requires 6-9 years related experience

Business Services Senior Manager Resume Examples & Samples

The Business Services Senior Manager for Treasury and Internal Controls for Treasury and Internal Controls will lead strategic business engagement with senior leadership in Treasury and Internal Controls
Working with the Treasury and Internal Controls client teams, this individual will be responsible for strategy development, initiative management, and the communications / change management required to help drive key initiatives
The Business Services Senior Manager involved with the client before project initiation in the project conceptualization phase
The GIL acts as the client relationship manager for the business partner and is responsible for consulting with the business to understand its goals and objectives
The GIL is responsible for defining the business needs for new and/or enhanced applications, services or optimized business processes and working effectively across all of GIT to achieve the business needs with the standard architecture in a sustainable manner
At least 10 years professional experience leading large, global initiatives
Experience leading large application / service portfolios
Extensive knowledge of core finance business processes and associated SAP/ERP functionality
Strong people and vendor leadership skills including the ability to set and manage expectations
Previous IT consulting experiences a plus; including BIG 5 experience
Bachelor’s degree required; Accounting degree or background preferred; Masters or MBA Preferred

Business Services Human Capital Intern Resume Examples & Samples

Currently enrolled and pursuing a Bachelor's degree from a United States-based college or university with the Grad year of 2017 or 2018 (Sophomores, & Juniors / 5 Year MBA Programs)
Major: Human Resources, Human Capital, Business Administration, Industrial/Organizational Psychology
Minimum 3.2 GPA
Excellent communication and interpersonal skills (both written and verbal)
Experience in data collection and analysis

VP Business Services Florida Region Resume Examples & Samples

Effectively lead a high growth, commercial telecommunications sales and marketing organization with a $205 million annual revenue budget
Attract, recruit and retain “A” player talent and build high performing teams
Achieve assigned sales, installation, revenue, operating P&L, capital budget, return on investment and customer satisfaction objectives
Drive internet, voice and video sales and marketing activities in the Region to address our commercial business markets and customers in accordance with Division and Corporate standards
Implement disciplined sales activity and sales process management to increase sales productivity
Successfully manage activity between functional departments, including Sales, Marketing, Product, Service Delivery, Operations and Customer Care to ensure high levels of performance and customer satisfaction
Develop and manage budgets, project plans and schedules, including new market deployments and product launches
Maintain a strong working knowledge of internet, voice and video product offerings, the economic drivers of small and medium sized businesses, and Region competitors
Perform general management duties inherent in all senior level leadership positions
Must be available to work before and/or after hours and on weekends based on needs of the business
Practice regular, consistent and punctual attendance
Minimum 10 years progressive, senior sales and financial leadership experience in a $450+ million business in the telecommunications industry
Successfully led commercial sales, marketing and business development functions at a high growth telecommunications company
Strong business and financial acumen with a deep understanding of the economic drivers of small and medium sized businesses
Consistent track record of sales leadership success and quota achievement in high growth, commercial telecommunications sales organizations
Proven skill in implementing effective business development and sales methodologies/processes to increase sales productivity in small and medium business markets
Demonstrated ability to attract, recruit and retain top talent and build high performing teams
Worked effectively across diverse functions within a large business, (e.g. Sales, Marketing, Product, Service Delivery, Operations, Customer Care, etc.)
Must be located in Florida and be willing to travel domestically up to 80%
Undergraduate degree in business is required

Business Services Team Leader Resume Examples & Samples

Assume responsibility for the quality, profitability, and growth of the team's assigned loan portfolios by ensuring the servicing of all client credit relationships, including credit proposal write-ups, file documentation, legal documentation, compliance, and loan closing, clearing exceptions, identifying potential portfolio weaknesses, and managing problems/delinquent credit relationships
Develop sales effectiveness and continuous improvements of assigned commercial lending staff through sales leadership, including coaching and counseling, feedback and reinforcement, and support of the Bank's sales and credit cultures
Evaluate and make recommendations for assigned personnel regarding employment, training (initial and ongoing), performance rating, salary changes, promotions, transfers, terminations, career enhancement and staffing
Ensure BB&T's Consultative Sales and Retention Process is properly implemented and mastered through monitoring and evaluating results
Provide leadership to reinforce and strengthen the BB&T Values Driven Credit Culture. Interpret and ensure communications of the Bank's policies, programs, and objectives
Help develop new client relationships and ensure all commercial banking relationships are fully developed, including efforts to serve the retail banking needs of the clients' owners/management/employees (Wealth Management, Private Banking, BB&T@Work)
Serve as relationship manager and primary contact for business clients. Retain complete ownership and management of assigned client relationships, delivering a high degree of proactive service to retain profitable relationships. Respond promptly to resolve client problems
Evaluate and extend credit in accordance with bank policy within assigned lending authority and over the limits of authority in accordance with the terms and conditions of the final co-approver
Assume responsibility for proper documentation and review of accounts
Proactively and regularly contact clients and prospects to review/evaluate short-term and long-term financial needs relative to cash management, employee benefits, capital formation, risk management and personal financial services. Develop plans for meeting financial needs of clients and prospects with BB&T products and services, delivering solutions by integrating other financial services representatives into the relationship
Monitor, maintain, and update sales activity, pipeline, and other pertinent information using the Bank's contact management system
Keep abreast of changing business and economic developments which impact the loan portfolio, its profitability, and banking in general
Represent BB&T in the community by actively participating in civic affairs and local and professional organizations to identify and develop new clients and enhance the Bank's image while better serving our communities
Ten years of lending experience
Demonstrated ability to provide group leadership to a team of five or more lenders and support staff
Demonstrated ability to handle multiple priorities under time constraints
Strong sales leadership skills
Strong verbal and written communication skills, including the ability to speak using fluent English
Good problem solving, decision making and analytical skills
Good knowledge of banking regulations, legal and documentation requirements
Ability to operate BB&T loan systems for information and reports
Ability to travel as the job requires, occasionally overnight
Bachelor's degree in business/finance related field
Master's degree in business related field
Graduate of Stonier or LSU, BB&T's Leadership Development Program, or other similar banking school

Korean Business Services Assistant Resume Examples & Samples

Assist Korea Business Services (KBS) of Ernst & Young Vietnam to support its function (i.e. answer phone calls, respond to emails etc.)
In conjunction with KBS, develop and implement a key account strategy that takes into consideration all service lines
Secure and assist key target calls with senior decision makers
As a member of KBS in initiating and developing new relationships with target clients
Assist EY professional team to deal with Korean clients – translation and coordination if required
Vietnamese nationality
Ability to communicate in Korean and English (at minimum Business Level)
Ability to translate from Vietnamese & English to Korean at intermediate level
Experience in working with Korean corporation is an advantage
MS Office proficiency (Excel, PowerPoint, Word)
Ability to work well in team as well as independently
Integrity in a professional environment

Business Services Director Resume Examples & Samples

Ensure that appropriate resources are utilized and coordinated to achieve client service objectives including efficiency, effectiveness and quality control
Ensure complete and accurate usage of AonBondLink and other automation systems to improve efficiency and reduce transactional costs
Monitor compliance with Business Process Guidelines (BPG’s) and Signature Service standards
Supplement ABL Advocate with emphasis on Client Sales via Client Advisory
Coordinate/communicate with Distribution, Client and Market business units to meet their needs through effective utilization of Client Fulfillment Resources
Oversee Carrier Relations for operational issues
Communicate with clients, Client Fulfillment personnel and sureties to verify that expected levels of service are being met or exceeded
Identify and recruit qualified Client Fulfillment personnel and provide appropriate training
Prepare performance appraisals and counsel Client Fulfillment personnel as necessary
Prepare spreadsheet with Client Account listing quarterly, which will include premium, income, etc
Prepare client account assignment list
Assign new and reassign existing accounts
Maintain Fee Allocation/Income Schedule
Oversee/coordinate Stewardship Portfolio Data
Monthly meeting with all Surety Analysts
Weekly meeting with Team Leaders
Weekly Activity Report (WAR) compiled and distributed to Client Advisory personnel
Weekly conference calls with other Directors and Collection Managers to review collection procedures and processes
Run Monthly Clean-Up reports by account and discuss with Client Fulfillment personnel
Monthly Narratives prepared for management
Provide surety technical advice and support to non-surety personnel
Regular interaction with all Client Advisory personnel
Weekly/Monthly visits to offices
Maintain appropriate Producer License
Maintain Notary Public designation
Maintain Power of Attorney appointments with major surety markets
Maintain proficiency on all computer technology required and update periodically. This includes: AonBondLink, Bridge and Lotus Notes
Perform work/duties as requested
Minimum of seven years Surety or Financial/Professional service experience
Ability to recognize problems, establish facts and develop valid recommendations
Ability to prioritize work and manage time effectively
Ability to interpret a variety of technical instructions dealing with abstract and concrete variables
Possession of excellent “people” skills, including ability to communicate (both verbal and written) with Client Fulfillment personnel, markets and clients effectively
High degree of computer literacy
Proven Group Leadership skills
Strong task/objective focus

Business Services & Outsourcing Manager Resume Examples & Samples

Six (6) or more years of experience performing general accounting transactions and functions required
Two (2) or more years of supervisory experience required
Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
Ability to interact effectively with people at all organizational levels of the firm as well as the capability to build and maintain strong relationships with client personnel
Intermediate knowledge of fundamental accounting principles, finance, tax and investment principles
Executive presence and the ability to act as primary contact on assigned engagements and effectively manage a team of professionals including delegating work assignments as needed

Private Business Services Senior Manager Resume Examples & Samples

Implement and manage engagements for various types of audit and review clients including but not limited to: real estate and construction companies
Prepare and analyze financial statements, evaluate internal controls, supervise staff members and communicate effectively with clients
Conduct accounting research
Act as a mentor to staff and assist with recruiting and retention
Develop positive relationships with client personnel
Participate in networking events and lead targeted marketing projects to help build the practice
Bachelor’s degree in Accounting or equivalent major
CPA certification required
8+ years recent, progressive public accounting experience, including 4+ years supervisory experience
Experience with real estate property owner/operators, developers, homebuilders and contractors and other commercial businesses
Strong computer skills including MS Office, as well as advanced proficiency with Excel
Excellent written and presentation skills coupled with strong interpersonal and team-building capabilities across different functional areas
Prosystem fx tax software proficiency a plus

Private Business Services Senior Resume Examples & Samples

Preparation of individual, partnership, corporation and trust tax returns
Closing of books and records
Preparation of financial statements (Audit, Compilation and Review) and supporting schedules
Tax correspondence and research
BS in Accounting, CPA a plus
2+ years experience in a small to midsize CPA firm
Knowledge of Prosystem
Independent and self starter

Private Business Services Senior Resume Examples & Samples

Preparation of financial statements (Compilation and Review) and supporting schedules
Knowledge of accounting software such as Quickbooks
Bachelors or masters degree in Accounting
CPA or CPA candidate
3-5 years of public accounting experience

Mondelez Business Services Resume Examples & Samples

Partner with other regional and global teams in creating the IT solutions which best fit to the MBS business in the region
Ensures ownership and resolution to all identified issues by leveraging expert resources drawing on global/regional IS and IS external partners as required
Actively participates in project planning and status meetings for all active projects in Region
Management updates , relationship management with partners and business stakeholders
Very strong and thorough understanding of business processes including multiple SAP finance and business modules
Strong problem solving skills with ability to see beyond the obvious
Strong systems aptitude and strong business process understanding
Knows when/how to escalate an issue and how to engage SMEs to address issues
Able to clearly articulate issues, next steps, and solutions with both internal customers and 3rd party vendors
Able to work effectively in a collaborative environment with both on/off site resources and internal/external resources
Able to effectively create, update and communicate status or issues
Able to work in a dynamic, time-sensitive environment
Able to complete root cause analysis on defined issues and solutions
IT Relationship Management experience. Strong analytical personality with understanding of SAP function
IT infrastructure experience is must. Candidate should have worked on IT delivery management environment
Candidate would be bridging the gap between the stakeholder and business. its an Individual contributor role. Someone could drive the smooth transition between stakeholders & various teams across ITSS which are distributed
Experience using/working with Lync, Citrix and SAP (preferred – not required)
Extensive experience with and knowledge of various infrastructure technologies such as network, telephony, print, scan and the like

Business Services Assistant Resume Examples & Samples

Strong oral, written and interpersonal communication skills
Ability to work collaboratively with a diverse community
Possess basic computer skills (knowledge of Microsoft Office suite and data entry)
Willingness to be flexible with tasks and work schedule
Proven ability to organize and prioritize tasks; and
General office experience
Experience working in higher education; and
A bachelor’s degree from an accredited institution

Director of Business Services Resume Examples & Samples

Responsible for operating budgets; and
Works with the AVP and the Director of Finance to develop annual budgets as needed for Auxiliary Enterprise units
Master’s degree, preferably in business administration or a related field; or an equivalent combination of education, training and work experience (minimum of five years of related experience is strongly desired)
Must possess knowledge of dining and food service operations and university auxiliary services, including a strong knowledge of food and catering trends with a focus on quality, production, sanitation, costs and presentation
Must have the ability to develop and maintain strong vendor relationships; promote productive relationships with the student, campus and business communities; and work closely with other university departments, often requiring persuasive communication
Must have experience negotiating and managing contracts, and the ability to work effectively with the unit directors to develop a clear set of program priorities and time lines
Must have excellent communication skills, both oral and written
Possess strong strategic, financial, and analytic skills, and an adeptness to thrive in a robust higher education environment
Possess expertise in contract management, retail sales, managerial accounting, software systems and lease management
Possess highly professional skills managing all customer service-related issues
Have experience with budget management (development and projections/forecasting); and
Have the ability to work on multiple projects simultaneously and work well under limited time constraints

Business Services Professional Resume Examples & Samples

Utilizes CU Marketplace for purchasing and research purposes
Provide fiscal support to UIS which includes purchasing, accounting and overall financial tracking
Expense reimbursements using Concur Travel & Expense System
Assists with recruitment in UIS by posting job descriptions to external sources, scheduling interviews with potential candidates, and working closely with Business Operations team for new employee onboarding
Manage logistics for meeting arrangements which may include food/beverages, GoToMeeting, space specifications
General administrative tasks supporting the department with submitting building tickets, internal service requests, greet visitors, make copies and coffee for meetings and manages the UIS Training Lab
Proofread/Create documents for clarity and consistency of information, format documents, ensure documents are grammatically correct and contain no spelling errors
Manage special projects/ tasks as assigned
Bachelor’s degree from an accredited college or university in accounting, finance, or business related field or equivalent year for year experience
Highly proficient experience using Outlook and Microsoft Office Suite, with advanced skills in PowerPoint, Visio and Excel
Thorough understanding of basic accounting principles
Ability to manage expenses within a budget
Excellent organizational skills, attention to detail and the ability to prioritize competing deadlines
Ability to organize and execute complex projects with little day-to-day oversight
Customer service oriented with ability to work well with all levels of internal management and staff, as well as outside clients and vendors
Experience arranging multi-campus events, retreats, and departmental meetings, which include hospitality and meal arrangements
General understanding of the University of Colorado, including its organizational structure
Familiarity with University of Colorado systems and procedures including Concur, Marketplace, Finance or similar databases
Experience at an institution of Higher Education

Business Services Professional Resume Examples & Samples

Bachelor’s degree in education or in a business related field
1-2 years of professional experience with program/project creation, implementation and/or management
Advanced experience utilizing Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.), which includes creating and maintaining spreadsheet, reports, presentations, etc
Experience working in a higher education institution with faculty and students, or in a clinic, hospital or academic medical environment
Experience with event planning and scheduling/preparing meetings
Experience with data collection, analysis and report creation
Experience updating web content and data
Experience using CU Marketplace and HCM
Ability to analyze and interpret policies, procedures, reports, and applications
Ability to maintain confidentiality and exercise discretion
Knowledge of or the ability to gain knowledge of CUSOM UME programs and policies
Ability to communicate effectively in written form, which includes the ability to check for typographical, grammatical and spelling errors
Ability to be self-motivated and able to plan and execute duties, activities, and responsibilities with little or no supervision
Excellent organizational, verbal, and written communication skills
Able to work well independently and in a team
Strong interpersonal and customer service skills with the ability to establish rapport with persons of diverse backgrounds
Detail-oriented, fast learner, and possess excellent time-management skills
Ability to creatively solve problems by interpreting and applying complex rules, regulations, and policies
Strong tracking and organizational skills
Ability to adapt to changing circumstances and policies

Business Services Senior Prof Resume Examples & Samples

Bachelor’s degree from an accredited college or university in business, healthcare administration, accounting or related field and 2 years professional experience in pre-award which include experience with Peoplesoft or a similar system
Relevant experience will be considered in lieu of Bachelor’s Degree focus (accounting or related field) on a year-for-year basis
Higher education accounting experience
Experience with Electronic submission systems (e.g. InfoEd)
Experience with sponsored research and policies
Experience with relevant policies and procedures, including: University of Colorado Denver, University Physicians, Inc., University Hospital, University Foundation
Experience with CU procurement and accounting (mFin, PeopleSoft HR, PeopleSoft Finance, Concur, Marketplace)
Intermediate to Advanced experience with Microsoft Office, specifically, Excel (Pivot Tables, Formulas) and Outlook (Calendaring)
Excellent customer service in all situations
Demonstrated ability to independently organize multiple tasks with varying deadlines
Detail oriented

MD, Head of Business Services Resume Examples & Samples

Create/present value enhancing plans for potential portfolio companies as part of the competitive deal process
Lead post-deal value creation process: design of distribution strategy, strategic consulting around investment strategy, product line and all aspects of best practices for hedge fund operations. Drive and coordinate distribution partnerships where appropriate, working with portfolio companies as well as CS distribution and other distribution partners
Build and manage a small team (distribution focused team member and business consulting team member) to deliver the services outlined above
Troubleshoot and ameliorate problem aspects of relationships with portfolio companies, either with respect to the Staking Fund or elsewhere throughout CS
In addition this person will be closely involved in the business of the Staking Fund itself (e.g., participation in fundraising and LP due diligence process, working on long term business unit strategy, planning new funds, etc.)
Build and maintain a reputation as a thought leader in the hedge fund/alternative asset arena
Highly effective in client servicing and problem resolution
Organized, precise, responsible, committed to excellence
Highest integrity and commitment to a culture of compliance, control, and ethical behavior
Trustworthy and able to keep sensitive matters and information confidential
15+ years in investment management (as investment manager, service provider, consultant) experience focused on alternatives
Familiarity with investment strategies and business processes in the hedge fund/liquid alternatives area, and ability to benchmark performance and processes at investment management firms
Familiarity with Private Equity investment strategies, business processes and issues a positive
Proven ability to build new business lines or processes
Undergraduate degree required, MBA and/or CFA highly desirable
Proactive Approach: Shows drive, passion, works persistently through obstacles to create positive impact and value for the bank. Approaches situations with an entrepreneurial perspective
Partnership: Takes visible responsibility for establishing, preserving and growing deep strong relationships with clients/colleagues. Communicates effectively across all levels of the client's organization
People leadership: Shows genuine interest in advancing people, gives credit, empowers and provides actionable feedback. Takes a strategic perspective to decisions and resource allocation

Business Services Administrator Resume Examples & Samples

A demonstrated background of providing administrative support in a busy environment
Well-developed organisational skills and the ability to prioritise your time in an environment of competing priorities
High level attention to detail, sound copywriting, editing and proof reading and skills
Experience in desktop publishing or graphic design will be advantageous though not essential
Confidence to take control and ensure the office is being managed efficiently

Mgr, Business Services Ops Resume Examples & Samples

Manages processes and projects for a given service within RRS
Manages activities of the assigned RRS service through specialist individual contributors. Assists with the development of group, function, or department goals, performance standards/metrics. Accountable for customer satisfaction, programs, products, employees for assigned area of responsibility
Works on issues where analysis of situation requires a good understanding of organizational objectives and integrates the activities of multiple workgroups and disciplines to obtain results
Frequently reviews pre-defined performance matrices, interacts with direct reports, outside customers and functional peer groups at management levels. Conducts presentations of technical information concerning specific projects/ schedules. Facilitates cooperation. Interactions normally involve matters between functional areas or customers and the company
Demonstrates expert ability to manage teams independently and confidently
Demonstrates the ability to create, implement and drive operational-frameworks in situations/scenarios where there is lack-of or no presence of a pre-defined procedural work-flow arrangement and rally for support from peer groups towards the same
Demonstrates the ability to act as an advisory for Sr. Management, during crisis management situations and further interpret, drive and implement strategical decisions taken by Sr. Leadership, through Change Management capabilities
Promotes continuous process improvement efforts and work to drive GBS initiatives and coordinate efforts in support of cross functional projects
Manages activities and direction to staff within the GBG RRS domain and demonstrates operational focus, driving continuous improvement and efficiencies
Manages the daily activities of individual contributors, leads or supervisors performing similar tasks in a group, department or region/district. Has accountability for results in terms of expenses, customer satisfaction, employees, programs, function or products. Fully accountable for all people-management activities for subordinate staff and responsible for establishing goals and objectives for department
Handles escalations and escalates where necessary. Provides solutions to issues and problems and ensures adherence to all policies and procedures. Decisions or failure to achieve results will add to cost and may impact the short-term goals of the organization
Shows matured approach towards prioritization of escalations, as and when required and call for support from Sr. Management
Works on functional and cross functional escalations and programs of diverse scope. Co-ordinates the activity of workgroup through customer relationships/ requirements and operational expertise
8+ years of total experience in Service Delivery or related areas with 3+ years of experience in managing a team of 20-30 people directly and/or through first-line managers
Proven experience in setting up and scaling delivery teams in a distributed global environment
Good understanding of Dell EMC products with strong affiliation for storage, cloud and virtualization technologies
Strong in analytical skills and adept at Customer/Stakeholder Management and Change Management
Proven track record in Service Delivery. Should be able to show clear examples where delivery objectives were achieved beyond conventional practices through innovation, out-of-box thinking and creativity
Excellent business acumen. Should be able to connect the big picture with delivery priorities seamlessly and subsequently drive and exceed results
Strong people leader. Adept at various talent development and engagement models to sustain and engage the delivery teams progressively in the long run
Good working knowledge of Microsoft Business Applications (Outlook, Excel, PowerPoint etc.) and Salesforce.com
Experience of working in an O2C environment or Sales Quoting Project/Program in the past will be an advantage
ITIL/Six Sigma/PMP certifications preferred

Director of Business Services Resume Examples & Samples

Planning, organizing, directing, and controlling the financial information systems and financial activities of the Y
Ensure the financial activities are performed in a timely and accurate manner in accordance with Generally Accepted Accounting Principles (GAAP)
Work closely with the CEO to establish financial objectives
Implement annual plans and budgets
Prepare reporting and analysis of operating results and advise CEO on general financial matters
Responsible for overseeing business office staff which includes payroll

Japanese Business Services Resume Examples & Samples

Bachelors’ Degree in Business, Finance, Accounting, Economy, Industrial Engineering, Information Systems, Computer Science, or related field is required
5+ years of experience in manufacturing operations with direct involvement in an ERP system selection and implementation
2+ years of experience in Japanese owned companies or consulting firms in Japan preferred
Experience in manufacturing industry – Automotive, Industrial, Food & Beverage, Medical Device and Aerospace & Defense
Fluency in English and Japanese language
Frequent travel throughout the region, with approximately 50% - 75% overnight travel

Hcmc CBS Japanese Business Services Intern Resume Examples & Samples

Research client information
Research market information
Translate documents
Support in business events

IT Business Services Senior Resume Examples & Samples

Run C-Level customer meetings and guide strategic discussions as thought leader and trusted partner re. Leading digital organizations/exponential organizations
Create thought leadership material, e.g. state-of-the-art tools, methods, frameworks assets, and showcases for a Digital Transformation
Continuously observe market/ecosystem to define Digital Innovation & Transformation best practices
Help to further evolve the storyline to showcase SAP’s own digital transformation and digital patterns of successful organizations
Ideally holds Bachelor or Master’s degree in related field (Business Administration,
Economics, Science, Information Technology)
Advanced understanding of trends that will shape the next generation of digital business
Good understanding of existing frameworks and/or methods
Ability to lead the discussion with customers, ideally C-level audience around Digital transformation
Proficient understanding of SAP, its products, partners, markets and competition; significant background in go-to-market positioning and value messaging
Experience in a variety of disciplines and a strong record of achievement in new business development, communications or marketing; significant experience in go-to-market positioning & messaging
The person needs to be comfortable to work in a very dynamic and fast paced environment
At least 7 years professional business experience
5 + years record of building strong customer relationships
3 + years of SAP work experience

VP Business Services Resume Examples & Samples

Effectively lead a high growth, commercial telecommunications sales and marketing organization with a multi-hundred million dollar annual revenue budget
Provide clear and dedicated focus on building long-term, sustainable value for shareholders, customers, employees and the community in addition to short term results
Develop and implement effective sales channel and go-to-market strategies to capture attractive market opportunities and drive profitable growth
Lead efforts to build market awareness of Comcast's commercial products and services and actively cultivate relationships with the Heartland Region business community
Successfully manage activity between functional departments in a matrix environment, including Sales, Marketing, Product, Service Delivery, Operations and Customer Care to ensure high levels of performance and customer satisfaction
Work closely and effectively with Comcast's Division and Headquarters Business Services leadership to provide input on, and successfully execute, Comcast's commercial services strategies and objectives
Develop and manage budgets, financial forecasts, project plans and schedules, including new market deployments and product launches
Maintain internal Business Services controls and policy compliance to minimize business risk for the Region, Division and Comcast
Minimum 10 years progressive, senior sales and financial leadership experience in a $100+ million business in the telecommunications industry
Served successfully in a transformational leadership capacity. Developed and implemented strategy to move a sales organization forward at a high growth rate
Proven experience and success in managing a large P&L budget
Demonstrated ability to develop and execute successful sales channel and go-to-market strategies to capture market opportunities and drive profitable growth
Proven skill in implementing effective business development , sales and operational processes to improve productivity and efficiency
Worked effectively across diverse functions within a large business (e.g. Sales, Marketing, Product, Service Delivery, Operations, Customer Care, etc.)
Must be located in the Detroit area and be willing to travel domestically as required by the needs of the business
MBA is a plus Personal Attributes
Team player with unquestioned personal integrity and business ethics
Personally accountable for achieving results
High energy leadership style that fosters a positive, motivational work environment
Self-starter who leads by example and personal involvement
Demonstrated passion for customer service that results in meeting/exceeding expectations during customer interactions
Multi-tasks and works effectively under pressure
Opportunistic competitor with vision to identify and seize new market and business opportunities
Eager to compete and overachieve
Excellent interpersonal and business communication skills
Develops positive working relationships with a wide range of individuals as a spokesperson for Comcast Business Services

Business Services Assistant Resume Examples & Samples

Updates and maintains department business spreadsheets or databases and generates ad hoc reports as needed
May prepare a variety of summary or billing reports as needed
Prepares journal vouchers and/or re-allocations to effect changes in accounts
Coordinates and assists with special projects as assigned
Complete UH application including salary history
Three work references. We expect you to name current and past supervisors

Global Services Asia Pacific Business Services Director Resume Examples & Samples

Strong change management experience at a global level
Strong proactive and reactive decision making skills
Strong negotiating skills, representing BCG to a wide-range of parties and mediating between local office and global priorities
Develops and implements effective communication plans to keep team/organization informed on processes and change
Understanding and ability to work effectively in a complex, truly global environment
Ability to communicate precisely and succinctly in English (oral and written)

Business Services Professional Resume Examples & Samples

Bachelor’s Degree in accounting, finance, human resources, business administration, public administration or a related field from an accredited college or university
One year of professional accounting experience within a complex organization
Professional accounting experience within a biomedical research setting/Health Sciences Center
Experience processing and managing complex accounts
Procurement experience, including travel authorizations, procurement card reallocation and reimbursements, journal entries, and/or accounts reconciliation
Experience with University of Colorado accounting policies, procedures and systems
Extensive professional experience with QuickBooks and MS Excel
Advanced level of experience creating documents, complex spreadsheets and databases using electronic software such as Microsoft Word, Excel, Endnote, QuickBooks, and Adobe Acrobat
Ability to design and maintain the Gates Center website and Skin Diseases Research Center website
Strong interpersonal skills and the ability to establish rapport with persons of diverse backgrounds to include experience working with faculty, staff and students in an academic medical and/or research setting
Strong knowledge of financial record keeping and accounting systems (i.e., PeopleSoft Finance system or similar software). Candidate will process PETs, JEs, reimbursements, purchase orders, sub contracts and vouchers
Ability to create financial reports and budgets
Strong working knowledge of QuickBooks, and Microsoft Excel
Knowledge of University expense system. Ability to process travel authorizations, A-card reallocations, and reimbursements
Ability towork with the International Scholar’s office on visa and immigration applications
The successful candidate will be detail oriented, self-motivated, a fast learner and possess excellent organizational, written and verbal communication skills
Must have flexible schedule in order to complete certain duties at critical times
Ability to perform multiple tasks and work independently with minimal supervision

Global Services Business Services Director Resume Examples & Samples

Global Services Operations
Commercial management knowledge and experience across international landscape; preferably with expertise in operations
Ability to program manage a variety of strategic and tactical projects, reporting on progress and success throughout the program
Sound analytical skills, including intermediate proficiency with Excel
Demonstrates advanced communication skills: oral, written and active listening (including senior leadership presentations/meetings)
Ability to work effectively in a team environment, partnering across functions and interacting effectively with all staff levels within the organization. Ability to work as a peer with Officers

Business Services Snr Manager Resume Examples & Samples

Opportunity Qualification: Participates & supports ACS Sales Rep in qualifying sales opportunities to understand a client’s business needs and assess ACS’s opportunity to win and to ensure opportunities are right for ACS
Pre-Sales Resource Allocation: Leads technical pre-sales efforts to appropriately identify, assign, prioritize, and ensure the presales team
Solution Development: Leads the development of a comprehensive and total solution set to the customer. Also responsible for determining margin of the services within the entire proposed solution
Bid to Delivery transition: Co-lead the Bid to Delivery transition with the TAM and other delivery members to ensure Delivery team understands what was proposed, giving special emphasis to the technical solution and scope built into the Proposal and exhibit / contract
Client Satisfaction: Responsible for all aspects of client satisfaction during the delivery process
Leadership: Leads a team of seasoned senior Technical Account Managers. Coach, develop and ensure team members are delivering excellent customer service as well as meeting and exceeding operational goals. The ability to effectively work with and influence groups of people to accomplish a set of tasks is a key part of this leadership skill
Technical: Responsible for having a current level of understanding of Oracle products and ACS solution offerings. Technical skills include knowledge of products, software, services, and ACS offerings. These skills are best applied during the solution development phases of discovering a client’s business issues and determining how our solutions can best solve client problems
10-15 years of industry experience, including a minimum with 5 or more years in an IT solution business development/consultative services
5-8 years in solution sales support and solution delivery
Client Management experience, preferably in a professional services organization, dealing with fortune 100 companies
5+ years leadership experience in managing groups of people to perform a set of complex tasks
Business Development experience
Proven successful and highly attuned interpersonal and influencing skills both within Oracle and external
Excellent written and spoken English skills
Prepared to work in, and lead, virtual teams
Sophisticated at dealing with conflict in a constructive manner
Understanding of Oracle/ACS policies and products and how they are implemented in a customer environment
Able to structure both formal and informal presentations/proposals for delivery at management and customer level

Business Services Transition Manager Resume Examples & Samples

Minimum 2 years of service transition/mobilization experience
Minimum 4 years of project management experience
Working knowledge of business processes in a functional area such as procurement, supply chain, customer relationship management, finance & accounting, human resources and/or e-learning
Accenture delivery tools
Business operations implementation
Pre-Contract mobilization configuration and planning mobilization program management
Technology and environment enablement

Group Business Services Internship Resume Examples & Samples

Demonstrated written communication skills
Demonstrated verbal skills, including telephone etiquette
Demonstrated problem solving and decision making skills
Ability to be creative in the handling of a wide range of situations involving our internal Walt Disney World Cast Members, Travel Agents, and Guests on a daily basis
Manage high-volume interaction by phone, email, chat, and social media
Proficiency in Microsoft Word, PowerPoint, Outlook and Excel
Prior experience in the Hospitality industry or Sales industry
Demonstrated strong business acumen
Currently enrolled, or graduated within 6 months of the start date of this internship, in an accredited college/university, earning a degree in hospitality, business, marketing/sales or related field

Business Services Administrator Resume Examples & Samples

Taking notes, requiring intense concentration over lengthy periods, analysing and interpreting complicated information which is also sensitive/ disturbing / highly confidential, such as note taking at Child Protection conferences
Delivers timely and efficient specialist financial administrative support to a team or across teams with an awareness of team requirements. Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service
Analyses technical financial information relating to the team specialism and draws conclusions to process varied tasks appropriately. For example, analyses information relating to a client's assessment or service’s budget and suggests appropriate action according to the individual situation in line with procedures
To locally deliver a flexible administrative service to a diverse range of internal clients to a high standard. To include: creation of complicated documents in specialist ICT software, electronic filing systems, report writing, organisation of large events/courses
Communicate with and develop good working relationships with a wide and diverse range of people, such as Senior Management, customers, key contacts and members of the public
To co-ordinate case conferences or events which involve: arranging dates, booking of rooms, informing attendees of arrangements and distribution of highly confidential papers within statutory timescales
Responsible for the care of, accuracy, confidentiality, security and maintenance of admin related manual and/or computerised information, including the development of relevant computerised management information systems and the maintenance of procedure manuals and forms, disseminating changes to relevant staff
As a member of a resource pool, undertake a range of tasks. Allocate work to other members of the resource team to manage workloads across the team. This will include duties covering busy reception on a rota basis
Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin
Remain up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice
Provide some on-the-job training to colleagues on specific aspects of the provision of an administrative service or systems
The job will be subject to competing priorities and will require the job holder to organise and prioritise work to meet deadlines
The job requires extended periods of concentration in order to ensure work is completed accurately
Initiative: Works within recognised procedures to meet business needs

Business Services Administrator Resume Examples & Samples

Good understanding of data management, including collection and processing
Knowledge of systems, procedures and policies associated with operating an administrative service
Good knowledge of a wide and varied range of ICT software
Experience of working within administrative office systems/practices and providing effective flexible administrative support to various service areas
Demonstrable evidence of organising and handling data sets, of turning data into information and providing administrative output i.e. Word, Excel etc
Ability to take electronic notes in meetings

Business Services Intern Resume Examples & Samples

Organize all Energy Cost Information
Update the Energy Website with key information
Perform a comprehensive cost analysis
Compare GLOBALFOUNDRIES historical costs to market costs over the last 3 years
Review Hedging performance to market
Build model to compare results of other hedging strategies such as only hedging on peak period and letting the off peak periods float
Model the use of caps on natural gas and how they may effect final price paid
Maintain Contracts Database
Create contract reports to show contract status and provide early warning to expiring contracts
Design a process for managing contracts based on the current SOP’s
Train team on how use the reports going forward
Coordinate with ACN Legal Services to align both contract databases
Build a mass communications process to communicate the following
Update BPO website with the following information
How to engage with CAN
Process's and rules for working with GSM
Develop the training materials needed for on going training of new resources
Break our SOP's down to discrete key points that can be communicated to internal stakeholder's on a regular basis through different communication channels
Key policy points
Develop a criteria for vetting new supplier requests to be added to the database
Support it with research into Best Known Methods
Perform all activities in a safe ad responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Business Services & Outsourcing Manager Resume Examples & Samples

Six (6) or more years of experience performing general accounting transactions and functions
Two (2) or more years of supervisory experience preferred
Ability to interact effectively with people at all organizational levels of the firm
Capacity to effectively managing a team of professionals and delegating work assignments as needed
Ability to build and maintain strong relationships with client personnel
Demonstrated ability to encourage a team environment on engagements and contribute to the professional development of assigned personnel
Executive presence and ability to act as primary contact on assigned engagements

Business Services Assistant Resume Examples & Samples

First point of contact for all daily operational issues
Responsible for all office facilities and logistics
Take the necessary measures on a day-to-day basis to ensure the safety and security of staff to include regularrisk assessments and review/communication of fire and accident procedures
Take the lead on identifying, developing and implementing initiatives to enhance office affiliation amongst thevarious sub groups
Working with Reception to manage all consultants (and other visitor) requirements and requests
Responsible for Health & Safety training
Monitoring and tracking of passports/work permits for all visitors working out of the LKA office
Takes responsibility for proactively organising all LKA bonding events
Ownership of the creation, content and co-ordination and distribution of LKA Hub monthly Newsletter
Responsible for the ownership and upkeep of the LKA Hub website
Responsible for the upkeep & maintenance of LKA Risk Assessment
Fire warden role / first aid role
Responsible for new joiners seating allocations
Organising desk assessments for staff
Takes the lead on organising any local, regional or global CKA meetings / trainings in London
Assist the Office Manager with any ad hoc duties as and when required
Reception cover during absences/lunch times taking full ownership of all reception duties
Provide an excellent customer focused service at all times
Minimum of 2-4 years in a Administration/Office Coordinator role in a busy medium to large size corporate organization
Experience in a fast past professional services organization preferred but not essential

VP-business Services Resume Examples & Samples

Will hold responsibility of $50M + Portfolio (revenue)
Will be responsible for multiple clients/accounts across BFS and Insurance in given region
Will be responsible for managing multiple account(s) dedicated Engagement Directors
Accountable for account portfolio growth from Mining/Farming perspective
Will also be responsible for account portfolio growth by adding new logos to the portfolio
Provides accountability and authority for
Client relationship
Client satisfaction
Account business planning and strategy
Financial performance
Growth
Understands what it takes to manage a business and uses these insights to gain better understanding of the client’s needs and to position the value offered
Ensures that management is informed of business performance responsively and as required to support business planning & decision-making (e.g. pipeline progress, forecast-to-close success, progress on opportunity, etc.)
Manages contractual re-negotiations to protect business interests while at the same time maintaining customer satisfaction
Assures account development for the owned portfolio of clients
Developing strong networks in the functional business lines within the organisation as well as with the key client stakeholders, whilst being mindful of internal protocol
Proven account management and sales track record selling Business Process Outsourcing in Insurance and Financial Services
Proven experience of selling cross-functional services with significant experience in Business Services/Business Process Outsourcing
Has had personal responsibility for leading and developing strategic accounts
Strong communication skills – written and spoken
Strong business acumen/awareness
Strong skills and proven experience in developing client proposals
Experience of developing an innovative approach to client solutions
Collaborative, team player
Motivated to hit a new sales/growth target

Executive Assistant for Japanese Business Services Resume Examples & Samples

Assist Partners / Executives and Indochina team with administrative tasks
Support billings for Partner & Indochina team
Support the monthly report for JBS audit team, the weekly report to Indochina team
Coordinate the efficiency of team deliveries
Manage project timelines
Update engagement/client status in database, revenue, proposals and team’s budgets
Handle confidential matters
Make travel arrangement, logistics, meeting as well as seminar and events arrangement…

Business Services Rep Resume Examples & Samples

Medical terminology preferred
Excellent interpersonal and team skills
Good computer skills, minimum typing skill of 40 wpm

Business Services Specialist Resume Examples & Samples

Respond to invoice and invoice settlement inquiries
New vendor set-up and vendor record maintenance
Assist in implementation of training and knowledge documents utilized by field team members
Provide continuous training and feedback to team members to reduce business process exceptions
Enter procurement item additions
Subject matter expert and liaison to team members for requisition, purchase order, receiving and accounting questions
Respond to team member transactional level inquiries as a result of financial statement (P&L) review (with focus on operational transactions, i.e. expense reports, invoices, etc.)
Provide support for various financial reports in Workday
Prior experience in a high volume support oriented business environment required
ServiceNow experience a plus (or other help desk software)
Workday ERP, Kronos, Cognos experience not required but a plus
Experience in accounting, accounts payable, accounts receivable, payroll, or procurement a plus
Ability to operate a personal computer
Advanced knowledge of standard office procedures and computer software, including Microsoft Office products
Ability to effectively multi-task with tight deadlines independently and within a team environment
Ability to define problems, collect and analyze data, establish facts, draw valid conclusions and recommend solutions

Business Services Specialist Resume Examples & Samples

Processing and monitoring new, change and termination appointments in PHR
Updating salaries/hourly rates at the start of the new fiscal year; processing new hires, terminations, pay rate changes throughout the year
Processing pay increases and calculations of back pay; updating and maintaining leave records, tracking end-of contract dates,
Keeping and maintaining the official personnel records according to rules and regulations of the University, preparing various staffing and financial reports as requested, and performing other duties as assigned
The Payroll specialist must cultivate employee confidence, protect payroll operations, keep information secure and maintain a strict confidentiality for the Human Resources actions within the department
Manage Card Swipe System and Card Swipe online Program

Business Services Rep-hrs / Week Resume Examples & Samples

Advanced Coverage, AR Research, Correction, NRP & Retro, AR adjustments/payments, Issue patient/insurance refunds (Payment/Cashiering functions exclude basic skills due to cash controls)
Prior customer service or billing experience preferred
Working knowledge of CPT & Diagnosis Coding, Medical Terminology, Anatomy and CPC Certification preferred
Must have ability to work effectively to meet deadlines and assist others to do the same
Be competent in written and verbal communication
Have the demonstrated ability to work effectively with staff, patients, community, and external agencies

Ligo Business Services Assistant Resume Examples & Samples

The candidate must have an Associate’s degree in business or related field, plus 3+ years of related work experience or equivalent combination of education and related experience
Must have hands-on experience in government property administration
The candidate must have excellent organizational skills, a high level of initiative, and the ability to work in a collaborative environment and maintain a professional demeanor
Must be proficient with standard office computing applications (e.g., Word, Excel, and web applications)
Excellent English language written and oral communication skills and be able to communicate with people who have a broad range of backgrounds and skills
Must have an aptitude and enthusiasm to learn new skills, and to assist and train others
Must have Proactive approach to work quality and completion
Must be safety oriented
Must have a valid driver’s license at the time of employment and be able to maintain it throughout the course of employment
Must have the ability to lift 20 or more pounds
Must be able to work Monday through Friday 8:00 a.m. – 5:00 p.m
Experience in an academic or laboratory administrative setting
Experience in procuring services and supplies on Federal Grants
Certifications in Government Property Management (National Property Management Association (NPMA) Certification)
Experience in implementing and maintaining inventory control systems
Experience with GSAXcess

Business Services Senior Prof Resume Examples & Samples

Bachelor’s degree in business, business administration, finance, accounting , healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
2 years of relevant professional level experience
Master’s degree management/leadership
3 years of relevant professional level experience
Prior experience working in a university
Experience using Peoplesoft and Concur
Website development/management skills
Proficient in Access

VP, Business Services Resume Examples & Samples

Manage the recurring deadlines for the team and ensure things get done
Manage client scope and time budgets
Review work produced by the team
Produce deliverables for complex/demanding clients, being
VAT returns
Management accounts
FCA reporting
Company Secretarial
Cover deliverables produced by the team during periods of absence or exceptional demand
Propose improvements to the process and procedure followed by the team
Help with issues arising from new client setup

Business Services Professional Resume Examples & Samples

2-3 years’ of work experience in research administration or in providing high-level administrative support within a setting of higher education
Experience working with PeopleSoft Human Capital Management Systems and mFIN financial reporting systems
Prior experience managing funds effectively from a variety of sources
Strong attention to detail and financial management skills
Proficiency in a variety of reporting tools, such as mFin or Cognos, and MS Office Suite
Demonstrated ability to prepare and present analytical assessments and reports, and to communicate professionally and effectively
Ability to communicate clearly and develop strong working relationships with a variety of individuals, including basic science researchers, clinical faculty, and administrators
Demonstrated excellence in establishing work priorities and providing follow through, and meeting established deadlines
Experience processing PETs, reimbursements, relocations, and other expenses as directed
Ability to research information
Ability to interpret policies/analyses/trends, etc

Business Services Assistant Resume Examples & Samples

High school graduation and three years of related accounting/bookkeeping experience, Associate degree in Accounting and one year accounting or bookkeeping experience, or any combination equal to three years. 2. Keyboarding and computer skills, such as spreadsheets, internet, e-mail, data base management, software applications and word processing, as required by department. 3. Customer service skills including the ability to establish and maintain effective working relationships with faculty, staff, students and the general public. 4. Aptitude and desire for learning new accounting procedures and technology. 5. Organizational and analytical abilities
Experience in college or university business office. 2. Additional related experience and/or higher education
1-Respond to inquiries from faculty, staff and students by providing information related to departmental and business/financial policies and procedures according to existing departmental guidelines. 2-Review and correct documents as required for completeness and accuracy. Process financial transactions, which may be from numerous internal and/or external funding sources, including purchasing commitments, and in accordance with instructions from designated authority, utilizing computerized financial accounting system, financial policies and procedures and general accounting and business practices with authorization for midlevel financial approval. 3-Process account payable transactions in accordance with USNH policies and procedures ensuring all documentation and requirements are fulfilled. 4-Requisition to PO entries. 5-Greet office visitors and provide assistance as needed 6-Process documents for travel for faculty, staff, recruits and visitors as assigned, applying and interpreting established policies and procedures. 7-Responsible for purchasing card distribution, reconciliation, training and use and/or recording of transactions. Obtain prices, quotes, and estimates as requested
1-Utilize various central/departmental computing systems, databases and spreadsheets to record financial expenditures, revenues, assets, or liabilities, following departmental methods and procedures. Comply with external regulations and internal policies as required, exercising special attention when processing restricted funds. Prior to processing any document, alert supervisor to unusual transactions. 2-Perform manual and/or on line data inquiry, analysis, research and retrieval of information using various computer systems. 3-Prepare, maintain and monitor basic spreadsheets, databases, word processing documents, charts and/or graphs as required. 4-Determine delinquent accounts and utilize appropriate procedures for notification and collection. 5-Process scanning of all required documentation for the BSC
1-Initiate correspondence and perform other office support functions as assigned including maintaining files, sorting records, processing mail, maintaining office equipment, organizing office space, etc. 2-Responsible for handling, reconciling, and depositing cash at bank or other highly liquid assets from Jury box, Sales of inventory and outside sources. 3-Obtain and verify certificates of insurance and required paperwork from vendors as needed. 4-Advertise, show and arrange leases for campus housing. Requires leases and collection of rents and associated record keeping. 5-Maintain inventory records for internal supplies. 6-Attend all assigned meetings. 7-Perform related duties as assigned

Enterprise Infrastructure Services IT Business Services Internship Resume Examples & Samples

Have high attention to detail
Adhere to scheduled and regular deadlines
Maintain an open and responsive communication with the team, our partners and customers
Provide input on assigned project and initiatives
Work independently at times and stay accountable about assignments
Be proactive in finding new ways to support the team

Head of Business Services Resume Examples & Samples

Responsible for full compliance with legal and company requirements with regards to Trade Compliance, Due Diligence, Record Retention and Ethical Business and follow the necessary procedures
Act as the primary escalation point for all UK&I Governance issues and report to the UK&I General Manager and other key stakeholders as and when required. Further, serve as the focal point for the Country location, for reporting alleged, suspected or actual violations to the Emerson International Trade Compliance Department / Record Retention / Corporate Law Department
Work with all internal and external customers to ensure all business conducted in the UK&I Sales Company is fully compliant with all Corporate and legal Trade Compliance and Checkpoint Due Diligence requirements
Responsibility for Export Licensing
Co-ordinate and drive the Corporate Governance process for the legal entity
Responsibility for developing and implementing, in conjunction with functional managers, audit mechanisms including self assessments to assess compliance, assign corrective actions, and ensure completion of any corrective actions (for Trade Compliance / Checkpoint / Record Retention)
To cascade down to the business updates on Preferential Trade Agreements as required
Act as the Legal Entity Money Laundering officer facilitating any third party payment escalations, manage the investigation and sign off the file
Drive the Record Retention program in country, to include managing the local manual, facilitate the document control culture in country, implement best practice for recordkeeping management
Own all corporate self assessment programs and completion in line with deadlines including certification
Actively participate in the continuous development and implementation of standardized European and Business Unit processes, tools and competences, ensuring local applicability and adoption
Engage directly with the senior management team to ensure a business infrastructure is provided which meets the current and forecast business requirements
Ensure that Total Quality principals are applied and maintained with a focus on process improvement which increase customer loyalty
Manage facilities and site services employees to meet the requirements of the UK&I Emerson Automation Solutions business
Ensure the UK/IRL Process Management Facilities are compliant to all Corporate / Customer / Legal Health and Safety and Environmental Requirements
Ensure UK&I Procurement is performed in compliance with all Corporate and/or Legal requirements for Ethics and Trade Compliance
Ensure Administration Shared Services model provides relevant administration services to the entire UK&I organisation
Educated to HNC and/or Degree level in relevant discipline or equivalent, desirable
Proven experience of operating as Senior Manager in relevant discipline, essential
Demonstrate awareness of key LEAN principles, preferable
Proven track record in Continuous Improvement
Demonstrate working knowledge of Commercial law
Experience of working with Enterprise Business Systems
Demonstrate ability to effectively communicate with customers on commercial issues
Experience of developing successful cross functional relationships internally, within a matrix organization advantageous
Demonstrate good communication skills, both verbally and in writing
Demonstrate effective presentation skills
English fluency to business standard essential
Computer literacy essential with proficiency in Microsoft Office applications [Excel, Work and PowerPoint] and other relevant business systems relevant to role, essential
Ability to travel in order to fulfill duties of the role essential and must include a full UK Drivers License
Demonstrate the Emerson Values

Director of Business Services Resume Examples & Samples

Identify, evaluate, and implement new business processes and products. Actively seek ways to apply technology to Camden products, services, and business processes, researching and providing information on technical trends and competitors’ practices. Provide support for the strategic direction of Camden business solutions
Provide guidance on critical business situations, direct the business process (re)definition, and research/identify enabling technologies based on customer requirements
Develop and manage project plans for all phases of the project lifecycle
Develop all project documentation including scopes of work, solution blueprints, project definition plans, and contact/status reports
Create other project deliverables as required
Review and track deliverables with team
Identify and document business requirements
Prepare agendas and facilitate internal/external project meetings
Develop and execute detailed implementation plans
Conduct user acceptance testing
Develop and deliver end-user training
Track and resolve project issues and action items
Document current business processes and define new business processes as needed
Provide regular project status reporting
Ensure project time tracking and budget reconciliation are accurate and updated
Identify and implement industry best practices
Serve as liaison between Business Services, IT, RealPage, and other Camden departments as necessary
Function as a subject matter expert for property operations and the RealPage products
Develop, motivate, and direct staff to create a team environment and enable collaboration to fulfill Camden’s strategic direction
Identify, track, and report on key operational performance indicators (KPIs)
Work closely with the Business Support Center to trouble-shoot and resolve problems related to RealPage product issues
Strong teamwork and interpersonal skills along with the ability to communicate with all levels of an organization, including executive management
Strong written and oral communications skills, including technical writing. Effectiveness in listening and expressing verbal and written viewpoints to varied audiences. Ability to convey ideas concisely, clearly, persuasively, accurately, and logically
A team player; friendly and enthusiastic. Ability to develop and maintain positive work relationships. Willingness to accept responsibility and criticism, resolve conflicts, support group values, build trust and respect, share knowledge and opinions openly, and promote group interests above self-interest
Exceptional presentation skills and experience with public speaking
Adaptability and Flexibility: Versatility to respond to unfamiliar tasks and changing needs, priorities, direction and timing. Willingness to accept new approaches, changes and develop options to overcome problems and obstacles. Stay current with changing knowledge and skill requirements
Initiative and Creativity: Recognition of necessary new tasks, self-starting ability to pursue and complete tasks, meet deadlines, develop new and better methods to achieve goals
Decision Making: Ability to screen facts, diagnose causes, weigh alternatives, evaluate solutions and use sound judgement in making objective and timely decisions
Planning and Organization: Capability to plan work systematically and practically, establish priorities and schedule tasks to utilize self and team

IT Business Services Senior Director Resume Examples & Samples

Bachelor's degree in computer science, business administration, engineering or a related discipline
Ten or more years of progressive broad-based project or program management experience
Ten or more years linking technology solutions to IT business needs
Strong or recent experience managing a portfolio of programs and projects
Experience in creating and maintaining project schedules, budgets and forecasts, manage issues and risks, and execute against plans
Firm understanding of the software development/configuration process, including requirement gathering, analysis/design, development tools/technologies, release/version control, contemporary testing methodologies and deployment management
Expertise in setting and managing customer expectations
Skill in conceptualizing creative solutions, as well as documenting them and presenting/selling them to senior management
Ability to communicate needs and schedules to IT and clients, as well as ensure that plans are in place and standards are adhered to
Solid project management skills with ability to multitask and manage multiple small to large projects in a cross-functional environment
Demonstrated ability to lead and motivate staff to apply skills and techniques to solve dynamic problems
Excellent oral and written communication skills, as well as ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding
Experience defining governance/project management frameworks and measuring adherence
Experience with PPM tool aplus
Demonstrated experience in influencing, guiding and providing mentorship to varying levels of staff
Experience running large projects/programs using Waterfall and Agile techniques
Proven leadership skills with the ability to build relationships across all levels of the organization
Ability to effectively present to senior leadership in both IT and the business

Ad-executive Assistant to the SVP Business Services Resume Examples & Samples

Manages an active calendar of appointments and events on the SVP’s calendar and schedules meetings on SVP’s behalf
Ensures that the SVP is informed of high priority correspondence, projects or calls and acts to help ensure immediate response. Acts as liaison for professional contacts with vendors, consultants, agencies, regulators, or other third parties
Works closely with the SVP to keep management well informed of upcoming commitments and responsibilities, following up appropriately
Assists SVP in tracking Business Services Annual Operating Plan comparing planned vs. actual activities and results. Notes discrepancies, gathers appropriate documentation explaining variances and reports them to the SVP on a monthly basis
Compiles and updates monthly Business Services reports for SVP including information included in monthly CEO Report
Completes expense reports for the SVP in a timely fashion. Handles corporate credit card reconciliation and manages invoices
Coordinates meetings including reserving and setting up rooms, conference calls, audio/visual equipment, catering, and other resources. Follows up with external parties to confirm meetings. Welcomes and escorts visitors and guests. Coordinates off-site meetings and functions
Composes or edits memos and communication for the SVP as directed. Prepares correspondence, spreadsheets, presentations, agendas, and meeting minutes
Maintains electronic document repositories and SharePoint sites
Answers and screens incoming phone calls and takes messages. Return calls on behalf of SVP
Coordinates travel plans for the SVP and SVP’s direct reports and makes arrangements
Coordinates with HR and IT department VPs on candidate interviews, references, and temporary consultants. Arranges travel, and provides schedule and meeting coordination
Oversee Business Loan Committee minutes and ensure all are compiled and signed by Executives and submitted per policy/procedures
Participates in achieving department projects and initiatives
Researches member concerns and composes responses to member communications assigned on behalf of SVP
Researches, prioritizes and follows up on issues and concerns addressed to the SVP, including those of a sensitive or confidential nature. Recommends appropriate course of action, referral or response
Uses judgment with regards to the SVP’s direct reports’ calls/ correspondence to properly prioritize them for the SVP and alert the SVP of possible security, compliance, personnel or other issues
Exercises discretion in the information released to internal and external contacts. Uses tact and discretion in handling incoming telephone calls and visits
Updates job knowledge by participating in educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations
Maintains member confidence and protects operations by keeping information confidential
Minimum of five years’ prior executive assistant or senior level secretarial experience is required, preferably in a financial institution
Prior experience in administrative support of a Senior Executive is preferred
Superb professionalism, tact, diplomacy, and discretion
High proficiency with technology including mobile devices and tablets. Quick learner
Advanced proficiency with Microsoft Office Suite (Word, Excel, Visio, and PowerPoint), Microsoft SharePoint, and Adobe Acrobat required
Proactive mentality with excellent problem solving and judgment skills in a fast paced setting and with a strong work ethic. Anticipates how to provide assistance by identifying issues, needs, options, and solutions before being asked
Proficiency in dictation and transcription. Experience in standard office equipment
Strong project management skills to track multiple concurrent projects and follow-through with senior management as required, keeping deliverables and deadlines on track to successful completion
Ability to work independently with little or no supervision as well as in a team environment
Demonstrates effective strong verbal and written communication skills with great attention to grammatical and punctuation details
Friendly and adaptable with a demonstrated strong sense of teamwork
Provides exceptional service and must maintain confidentiality in all interactions and communications

Business Services Transition Specialist Resume Examples & Samples

Minimum 1 year service transition / mobilization experience
Minimum 2 years of project management experience
Working knowledge of business processes in a functional area such as procurement, supply chain, customer relationship management, finance & accounting, human resources and / or e-learning
Accenture Delivery Tools
Business Operations Implementation
Organizational Change Enablement
Delivery Capability Implementation
Pre-Contract mobilization configuration and planning
Mobilization program management
Service transformation

Business Services & Outsourcing Senior Manager Resume Examples & Samples

Eight (8) or more years of experience performing general accounting transactions and functions required
Four (4) years or more of supervisory experience required
CPA firm and/or Consulting Services experience preferred
Possess a consulting/advisory perspective with a focus on quality, customer satisfaction and service delivery
Ability to act as primary contact and provide an executive presence on engagements
Strong analytical and basic research skills
Ability to work in a deadline-driven environment with a focus on details
Ability to interact effectively with people internally and externally at all levels
Capacity to effectively manage a team of professionals and delegate work assignments, as needed
Ability to encourage a team environment on engagements
Ability to contribute to the professional development of staff

Superintendent Business Services Resume Examples & Samples

Responsible for the leadership of the site business improvement and administration team
Ability to effectively engage with stakeholders, including the site senior leadership team and corporate functions
Leading site to drive change by managing an improvement project portfolio – utilising structured and visible processes
Tertiary qualifications in Accounting, Finance, Business Improvement, or similar
Demonstrated experience leading business improvement projects and achieving tangible outcomes
Passion for strategic and team leadership

Section Head-business Services Resume Examples & Samples

More than 2 years of experience in a similar capacity or role
Possess strong people skills, risk mind-set and sound understanding of financial management
Transformational, agile in learning and results oriented
Able to engage and influence different levels of staff independently

Director of Student Business Services Resume Examples & Samples

Guide the successful operation of the University's student account billing, refund and collection activities; teller services; and student loan billing, collection and reporting activities in compliance with federal and state regulations
Bachelor's degree in Accounting, Business Administration or related field
In-depth knowledge of federal and institutional loan programs, financial aid regulations, Family Educational Rights and Privacy Act, Gramm-Leach-Bliley Act, Fair Credit Reporting Act, Truth in Lending Act, and Fair and Accurate Transactions Act - Red Flag rules

Business Services Transition Manager Resume Examples & Samples

Supports Sales and Solution Architect team members during the Sales stages by creating response materials and providing information regarding the value of BPS Mobilization
Provides support in the sales process through the development of transition estimates, timelines, resource requirements, and other applicable costs
Manages across all work streams of large Transition/Transformation programs and/or serve as the program manager for multiple smaller service transition programs
Manages overall internal/external client relationships during various stages of the transition/mobilization effort
Leads detailed designs and delivery of at least one significant work stream of the solution blueprint working with the overall solution architect
Manages the development and deployment of transition deliverables
Understands how to drive change and change adoption for the solution that is being implemented
Leads a team, allocate resources and responsibilities and evaluate direct reports
Contributes to Mobilization capabilities to include method and asset development, knowledge capital harvesting and participation in Mobilization committees and initiatives
Minimum 4 years of project / program management experience
Minimum 2 years of client service delivery or service transition / mobilization experience
Minimum 1 year of Sales process experience
Bachelor s degree

Business Services Snr Manager Resume Examples & Samples

1) strong administrative and organizational skills,
2) advanced business acumen and knowledge of business terminology,
3) experience managing staff
4) knowledge of ACS services or similar experience managing professional services, and
5) effective customer and account management expertise

Senior VP, Business Services Resume Examples & Samples

0 Human Resource Management - Ensuring that systems and processes are in place to: select, engage, align, develop, motivate, manage, and retain a team of highly skilled managers and staff
0 Excellence in Service and Clinical Quality - Achieving seamless delivery of quality patient care and safety, excellence in patient experience and customer service
0 Organizational Leadership - Providing leadership and accomplishing objectives by ensuring the integration of processes and initiatives while modeling collaboration
10+ years of experience in healthcare or a related business field with emphasis in strategic planning

Bs-business Services Lender Resume Examples & Samples

Meet and exceed VyStar Credit Union member service goals and objectives
Meet and exceed Business Services production goals and objectives
Ensure business loan request packages and documentation files are complete as required during the loan decision process
Analyze financial statements and package loan requests for underwriting and loan committee review
Effectively negotiate terms and conditions of business loans with existing and potential members
Work closely with branch network within assigned geographic region to grow and retain business member relationships by actively participating in branch team meetings, training and calling efforts
Facilitate training and product knowledge conference calls or sessions with branch network and Business Services Department
Interact effectively with business underwriting and servicing departments to efficiently process loan requests, renewals and any other credit related activities
Develop and execute calling strategies to successfully grow, enhance and expand business member loan relationships with VyStar
Actively call on existing business members within assigned portfolio to ensure that members’ needs are being met and appropriate solutions are presented
Actively identify opportunities to develop new business member relationships and prospects through outbound calling efforts
Maintain an in-depth knowledge of VyStar’s business services products and services
Effectively handle incoming business services inquires and referrals from branches, call center and other internal partners
Adhere to VyStar Credit Union and departmental policies and procedures with regards to attendance, daily schedules, action items and reporting requirements
Actively engages in business development and civic initiatives with contacts throughout the community, including members and prospective members, to achieve defined goals
Actively participate in external community activities in order to promote VyStar Credit Union and develop a business referral network
Exhibit professional and leadership qualities during involvement with community and regional organizations and events
Perform other essential job related duties as assigned by SVP – Business Services and the VP of Operations - Business Services
Must meet and maintain all the requirements as a registered mortgage loan originator employed by a Federally regulated Institution with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee must comply with all provisions of the Act as defined in the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act) and credit union S.A.F.E. Act Procedures
Demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job
Minimum two (2) years lending experience in consumer or business credit
Minimum two (2) years of credit union or retail banking experience in a branch or customer facing environment
Minimum three (3) years of experience in business services or business/commercial banking in either a sales or a sales support role
Strong verbal and written communication and negotiation skills
Must be a highly motivated, detail oriented, able to multi-task and work in a fast paced environment
Proficiency with Microsoft products including Word, Excel, PowerPoint and Outlook

Mgr, Business Services Resume Examples & Samples

Developing, managing, and forecasting budgets
Establishment of new service lines
Communication plan strategies
Data gathering, analysis, and validation
Identification of trends and recommendations of solutions

Manager Outdoor Lighting Business Services Resume Examples & Samples

Provides leadership to the new product development teams, including providing business insight and expertise that assists them in the creation of the new product business plans. This leadership also includes challenging the teams to meet the NPD product gate schedules
Provide management of the development of delivery processes that will allow new products to achieve projected New Product Development margins while also maximizing Duke Energy customer satisfaction goals
Assists with development and management of internal resource plan and outsourcing plan that will provide for successful implementation of new products and services
Process owner for the development and implementation of standards for existing and new products and services, including engineering, procurement, construction (including attachment), and other such related standards and/or specifications for new products and services
4 year college degree in Engineering, Business, Finance or Management
5 years in competitive marketplace or utility providing engineering services, estimating and construction of major infrastructure for large commercial, institutional or industrial facilities
Working knowledge of finance and profit/loss management
Working knowledge of equipment and contractor marketplace – market leaders and second tier players
10+ years in utility industry in engineering and/or customer facing position
10+ years in competitive marketplace providing engineering services, estimating and construction of major infrastructure for governmental, commercial, institutional or industrial facilities
Ability to effectively interact with all levels of customer and Duke Energy management
Self-directed, highly motivated team leader
Demonstrated innovation and creative skills as it relates to deal scoping and costing
Demonstrated experience negotiating outsource agreements with contractors and equipment suppliers
Advanced degree in engineering or MBA
Technical certification as licensed PE

IIC Business Services Resume Examples & Samples

Leads the development and implementation of an IIC Operational Excellence culture and methodology
Supports project initiatives across business units including preparing project schedules, setting agendas, preparing relevant materials, assigning project tasks and deliverables, monitoring progress and reporting on status and identified issues
Assists with the facilitation of team sessions to encourage involvement and understanding of all aspects of project initiatives including roles and responsibilities of team members
Participates with Information Technology team and Finance unites in the design, development and testing of enhancements to financial systems
Identifies improvement opportunities and manages improvement requests from the business, creating ad-hoc multifunctional teams for specific initiatives
Fosters a partnership approach to working with other teams across the organization and the IDBG
Maintains active involvement in the allocation of resources and time to support the overall goals of operational excellence
Provides expert advice on latest thinking and best practices with regard to the application of lean continuous improvement principles and methodologies
Builds operational excellence capacity within IIC, coaching IIC’s teams to develop their knowledge and capability of operational excellence methodology
Strong active listening and conflict resolution skills
Knowledge of corporate support services, preferably in an international environment, under a high-quality service level environment. Strong understanding of client needs and challenges
Knowledge of the design and improvement of processes, development of procedures, policies and guides
Experience in the management of complex projects (project management, negotiation, scheduling, cost control, risk management, contract management, critical thinking, communication and project recovery)
Experience in the design, development and implementation of process flows for the provision of efficient and effective services and for the continuous improvement thereof,
Experience and knowledge for the analysis of accounting, financial and budgetary aspects, internal control and risk management
Ability for strategic thinking, analytical problem-solving skills required, with a clear ability to add value through creative thinking
Excellent planning, analysis, organization, negotiation, and communication skills
Demonstrated ability to understand the implications of evolving business requirements
Excellent team player with strong collaboration skills and drive for results
Proficiency with financial systems, including PeopleSoft or SAP a plus; expertise in MS office packages

SBA Business Services Credit Manager Resume Examples & Samples

Maintains existing SBA business client account and is the touchpoint for inquires which include client contact, servicing and answering questions or routing questions to the correct party and performing tasks such as transfer funds, quote payoffs, research payments, for SBA clients
Maintains credit files for assigned business affairs
Facilitates SBA business loan requests from application through information assembly, and credit evaluation/underwriting to loan closing. Must authenticate all loan documentation and follow-up with all necessary trailing documentation and present credit recommendations to final approver
Accountable for collections, maturing loans and gathering of financials and completion of analysis to complete credit memos
Coordinates the completion of spreads for SBA/USDA business relationships submitted to the department
Prepares checklists and appropriate documents for submission to the SBA processing center
Develops relationships with staff for support and servicing needs of the clients within the portfolio
Assists with analysis/design of new business services SBA products
Monitors and tracks SOP changes to safeguard the SBA portfolio requests are in compliance
Identifies difficulties with accounts based on analysis, and recommends solutions to the appropriate approval level
Accountable for managing the SBA matured loan renewal methods, past due accounts and monitoring the weekly past due report
Advances relationships with owners of assigned accounts; may be required to call on clients if the relationship necessitates a visit
Works with clients and internal staff to work SBA loan exceptions on existing business services accounts; follows up as needed to safeguard necessary documents are completed
Reviews credit files for both internal and external audits; provides support on credit file analysis and review of documents
Assists with special asset issues
Outstanding knowledge base with commercial real estate loans, all collateral types, and proper decision making techniques, including minimum acquaintance of SBA/USDA and government supported lending programs
Acquaintance with conventional small business lending programs
Exposure with federal and state lending regulations governing commercial lending
Must have the capacity to analyze tax returns and financial data to make sound credit recommendations
Outstanding communication skills in English, both verbal and written
Capacity to understand all business processes within the credit union
Be detail oriented, with Outstanding time management and organizational skills
Robust PC skills, with intermediate acquaintance of MS Excel and Word

Assistant AD for Business Services Resume Examples & Samples

Preparing and monitoring annual budgets to assure compliance with University, state and NCAA policies
Monthly reconciliation of all Athletics and foundation accounts
Processing journal entries, travel vouchers, and purchase transactions
Administering and reporting on the Special Assistance Fund
Preparing timely and accurate monthly financial reports
Preparing the annual NCAA/EADA financial report and NCAA financial audit (Agreed-Upon Procedures)
Performing cost and trend/projection analyses
Recommending and implementing internal financial controls
To prepare annual ARMICS survey; conducting routine financial reviews
Evaluating procedures and recommending improvements
Facilitating strategic financial planning; and
Supervising business office support staff responsible for all financial transactions of the athletic department

Business Services Specialist Resume Examples & Samples

Respond to internal inquiries, both verbally and in written form, related to departmental desktop procedures outlined as it relates to operational functions
Review policies and procedures ensuring regulatory requirements are met
Monitor email boxes and phone lines; escalate any emerging risks issues to Management
Ensure quality performance and operational efficiencies through the daily review of reports, exercising good judgment to escalate appropriately
Perform General Ledger and financial analysis report reconciliation functions for Bank
Monitor issue resolution of various operations, compliance and training systems to ensure Bank activities are being managed and associated tasks are completed
Prepare and maintain current, accurate, and detailed project files, meeting deliverables and track results
May be asked to provide research on exception expense amounts/charges, monitor the budget and review general expenditures to ensure they are within budgeted guidelines, and/or gather information so variance can be explained or corrected
Coordinate and arrange large and/or recurring meetings, luncheons and conferences; Prepare materials necessary for meetings. Attend meetings as requested and prepare and distribute meeting minutes
Minimum 5+ years banking experience with extensive expertise and knowledge of centralized bank operational functions and systems required
3+ years’ experience in bank operations, management and/or other risk management functions in a financial institution
Excellent communication skills (both written and verbal) and interpersonal skills
Strong analytical skills and good judgment
Solid ability to manage multiple priorities and cope with moving targets
Knowledge of operational functions, systems, policies and procedures
Proficient in Microsoft suite of products - Word, Excel, Visio and PowerPoint

Business Services Lead-ts Resume Examples & Samples

Bachelor's Degree in business administration, information systems, or related field preferred
Twelve or more years of business processes and business analysis experience
Experience working with the interface of information technology with functional groups within an organization
Experience working with business processes and re-engineering
Experience working with computer programming concepts and coding languages
Experience working with the implementation of company value propositions

Business Services Professional Resume Examples & Samples

Experience working in a large complex public institution, higher education, healthcare or health sciences center environment
Experience working with any variety of additional computer programs relevant to finance, budgeting, patient accounting or other business areas (ex. PeopleSoft, Cognos, CBI, AX, etc.)
Experience working with standard accounting policies and procedures
Two (2) ore more years’ of professional experience working in an academic institution with hospital clinic support
Familiarity with various business compliance needs (HIPAA, NIH)

Business Services Category Specialist Resume Examples & Samples

Bilingualism is a definite asset
The incumbent will become self-sufficient in performing the duties associated with this position in about 6 months
Minimum of two years previous experience in a buying, fleet management or store print sales function

Business Services Support Specialist Description Resume Examples & Samples

All qualification requirements must be met by the closing date of the announcement
Travel, transportation, and moving expenses will be paid: No
Bargaining Unit Position: Yes
Drug Screening Required: No
Recruitment Incentive may be authorized: No
Research position:No
Supervisory position: No
Promotion potential: No
Time in grade (TIG) must be met within 30 days of the closing date of the announcement
Current or Former Political Appointees: Agencies must seek prior approval from the Office of Personnel Management (OPM) before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Current or Former Political Appointees: Submit SF-50
Knowledge of administrative procedures and practices
Knowledge of administrative functions
Knowledge of administrative management and other administrative functions
Skill in oral communication
Skill in Written communication

Director of Business Services Resume Examples & Samples

Requires a bachelor’s degree in a related field; or an equivalent combination of education and/or experience that demonstrates comprehensive knowledge and understanding of general accounting principles and practices
Also requires a minimum of five years of relevant professional experience in a financial/accounting/business function, excellent communication skills, and computer literacy
Must be able to handle multiple, diverse tasks, and establish effective working relations with internal and external constituencies
Strong interpersonal, diplomatic, customer-service and communications skills are essential
Must be able to effectively manage multiple priorities, sensitive situations/information and tight deadlines

Administrator Business Services Resume Examples & Samples

· Ability to take electronic notes in meetings
· Knowledge of systems, procedures and policies associated with operating an administrative service
· Good knowledge of a wide and varied range of computer software
· Experience of working within administrative office
· Able to providing effective flexible administrative support to various service areas
Have the ability to use Microsoft packages like Word and Excel
Good understanding of ways to storing and processing information

Coord Business Services Resume Examples & Samples

High School Diploma or equivalent, required
Minimum of five (5) years related business office setting experience, required
Ability to communicate effectively and follow essential instructions
Working knowledge of Microsoft applications (word, excel, PowerPoint, etc.,)
Knowledge of construction requisitions and construction contracts

Global Category Manager Professional Business Services Resume Examples & Samples

Manages spend categories and a team of Procurement professionals in the following areas: HR, IT, Marketing, Communications, Legal, Finance, and Consulting. Primary responsibility is to drive strategic sourcing results across quality, cost, customer focus, internal productivity and innovation metrics while continuously improving relationships with internal stakeholders and external business partners, as appropriate
Individually, manage the development and implementation of category strategies to drive strategic sourcing operations and processes with the end result focusing on total cost of ownership, cost reduction, and process improvement
Lead and drive the strategic sourcing process of team formation, research, evaluation, and structure. To include RFx development, quotation reviews (traditional and on-line reverse auctions), supplier/contract negotiations and supplier development and management. Lead sourcing meetings with functional areas, i.e. Engineering, Quality, Manufacturing, HR, Finance, IT, Marketing to reach consensus on sourcing strategies
Own supplier relationships for the key suppliers in designated spend categories while managing performance objectives with suppliers against stated goals
Maintain a working knowledge of world-class supply chain processes to ensure existing processes are targeted to attain excellence versus industry benchmarks. Lead best cost country sourcing for appropriate categories for annual net cost reductions. Assist in the development and implementation of e-commerce and other tools to automate transactions and bring flexibility and transparency to the supply chain
Develop, maintain, and manage strong relationships with executive management across business units and functional areas
Negotiate complex supplier agreements with awareness of cultural, geographic, and political environments
Assist in developing, mentoring and training buyers in best practices
A minimum of a Bachelor’s degree in Business, Finance, Engineering, Supply Chain or related field is required. A Master’s Degree in Business or a Technical field is preferred
A minimum of twelve (12) years professional work experience, including six (6) years purchasing experience, preferably with global manufacturing companies, in a multi-site, multi-product company is required
Global category management experience is preferred
A minimum of four (4) years of people management experience required
Some travel, including internationally, is required (3-5 times annually)

Business Services Administrator Resume Examples & Samples

Excellent administration skills
Team focused attitude
Able to take effective minutes during meetings
Demonstration flexibility and willingness to help others
Confident using Microsoft packages Word, Excel and Outlook

Business Services Senior Manager Resume Examples & Samples

Upholds the values and mission of Talen Energy
Serve as a partner with the asset manager and operations management to insure accurate information is provided on a timely basis to facilitate decision making
The position provides oversight on a broad range of finance and accounting, including
Bachelor’s degree in accounting or business administration
8-10+ years of demonstrated success as an experienced leader. (Power generation experience a plus.)
Extensive knowledge of accounting and reporting, cash management, financial statement analysis, forecasting and budgeting
Demonstrated success designing and improving processes procedures and organizational structure
Solid knowledge of the energy industry, specifically the independent power sector, is desirable
Working knowledge and experience with an enterprise-wide ERP system. Great Plains skills are a plus. Knowledge of Microstrategy and Asset Suite a plus
Strong professional communication, leadership, business acumen, and writing skills
Significant experience managing people, planning organizational and change management skills as well as conflict management capabilities
Strong knowledge of US GAAP and technical pronouncements

100

Business Services Lead Resume Examples & Samples

Drive deployment and internal/external communication of global services strategy, and establish services within the sales area
Develop and lead delivery of service related campaigns
Be point of contact within the sales area for global service owners and support development of new services
Liaise with service drivers across global sales areas to establish common and consistent ways of working, service processes, procedures and quality management guidelines
Participate and attend sales area operations management meetings and service workshop meetings
Support delivery of company and operational efficiency targets
Support growth of B2B/EDI campaigns to targeted customers

101

IT Business Services Assistant Manager Resume Examples & Samples

5 or more years of business analyst experience, performing business process analysis, collecting and writing business and functional requirements including process and data flows in support of technology investments. Excellent problem solving, planning, and interpersonal skills. Excellent communication, including written, verbal and presentation skills is required
5 or more years of work experience within the financial services sector with a working understanding of bank technology. Knowledge of primary banking applications and general banking experience. Database query tools such as SQL or similar tools and languages. Project Management experience. Basic working knowledge of project portfolio management processes, controls, and toolsets used. Strong working knowledge of service management. Understands service strategy and design concepts and can create for owned service. Fully competent in contract negotiation and vendor management. Extensive experience in developing and using business and software requirements. Experience in software package configuration and implementation. Cross-functional solution development expertise. Experience in leading teams to provide software support and production issues problem solving. Demonstrated cross-functional teamwork and collaboration. Experience in software maintenance. Ability to interact autonomously with business and information technology executives involving complex matters. Ability to negotiate and work with software providers is preferred
2 or more years of information technology management experience working with document automation solutions, eSignature applications, or biometric applications. Strong understanding of the system development life cycle (SDLC) is preferred

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