Business Systems Manager Resume Samples

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Y Beier

Yasmine

Beier

738 Considine Crossroad

Houston

+1 (555) 716 9590

738 Considine Crossroad

Houston

Phone

p +1 (555) 716 9590

Experience Experience

San Francisco, CA

Business Systems Manager

San Francisco, CA

Borer, Cartwright and Runte

San Francisco, CA

Business Systems Manager

Developing, implementing and leading the Engineering Excellence Programs for Global Orthopedics
Working knowledge of MS Project, MS Visio, and MS SharePoint
Works with senior business and technological partners to define new strategic business opportunities
Coaching, Training, Developing Training materials (20%)
Developing collaborative networks within J&J Corporate Franchises
Evaluating project opportunities to ensure team’s work contributes to long-term organizational success. Enforcing adherence to standards and business priorities. Supports overall team in achieving group goals
Analyzes complex cross-organizational processes and integrated systems to develop and implement new process configurations

Chicago, IL

Lean Business Systems Manager

Chicago, IL

Abernathy and Sons

Chicago, IL

Lean Business Systems Manager

Know which and when to apply various continuous improvement tools and concepts to effectively execute key business projects
Facilitate Strategy Deployment sessions to develop annual strategic plans
In conjunction with the Divisional PPI Business System Director, successfully execute the PPI Business System strategic roadmap
Establish and work closely with the PPI Business System Core Team to identify ways to accelerate culture change and embed the PPI Business System as a ‘way-of-life’ within the Business Unit
Partner with other PPI Business System Managers across the Division to manage and support cross-GEO and cross-functional improvement activity
Deliver training in the PPI Business System such as lean leadership, value stream mapping, kaizen, daily management, waste and variation elimination, material flow, standard work, cellular flow, SMED, 5S, visual management, lean sourcing, lean office, built-in quality, etc.
Provide ‘sensei-type’ coaching to leadership to develop their Lean expertise over time

present

Detroit, MI

Business Systems Manager, JD Edwards

Detroit, MI

Jacobson, Fadel and Macejkovic

present

Detroit, MI

Business Systems Manager, JD Edwards

present

Develop and manage detailed individual development plans for all team members
Review and analyze existing application effectiveness and efficiency, and develop and execute improvement initiatives and strategic roadmaps
Develops, manages, and maintains relationships with vendors and consultants to address support and project activities
Ensure system health by recommending, planning, and implementing patches, system improvements, and upgrades
Manage the JD Edwards team to ensure a strong team environment that proactively supports all aspects of the JD Edwards Enterprise One 9.0 installation
Conduct research and provide recommendations and guidance on emerging application technologies
Directs and manages team members in daily activities and annual goals

Education Education

Bachelor’s Degree in Professionalism

Webster University

Bachelor’s Degree in Professionalism

Skills Skills

Experience with HP-ALM (formerly Quality Center and Mercury), QTP, and other testing tools is highly desirable
Experience with HP Quality Center (formerly Mercury), QTP, and other testing tools is highly desirable
Basic knowledge and experience in ITIL, quality management and project management
Strong knowledge and demonstrated application of all facets of systems development lifecycle and technology operations
Improve system performance related to channel segments, customer satisfaction, contact rates and profitability
Strong attention to detail
Ability to manage multiple tasks effectively with strong analytical and problem solving skills demonstrated by previous work experiences
Working knowledge and understanding of purchasing, payables, order management configurations and functionality
Demonstrates strong analytical skills and expert knowledge of all current data systems and business drivers at Citrix
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional initiatives and activities

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15 Business Systems Manager resume templates

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Business Systems Manager Resume Examples & Samples

Manage a team that supports the data infrastructure for the Customer Experience Business Intelligence group
Prioritizing, organizing, directing, managing, and controlling activities of Data Infrastructure Analysts in the Customer Experience Business Intelligence group to translate high-level business objectives into actionable statements of business need
Evaluating project opportunities to ensure team’s work contributes to long-term organizational success. Enforcing adherence to standards and business priorities. Supports overall team in achieving group goals
Manager position with broad decision-making and accountability for project assignments and deliverables
Works with senior business and technological partners to define new strategic business opportunities
Responsible for developing & championing the methodology & tools used by our team
Analyzes complex cross-organizational processes and integrated systems to develop and implement new process configurations
Oversees new hire on-boarding & interviews
May provide consultation on complex projects and is considered to be a top level contributor/specialist
Provide on-call database support
Bachelor's/Master’s degree or equivalent experience
Strategic view of a broad cross section of UNIX and Oracle technologies with a strong focus on implementation
Solid experience with Oracle Shell Scripting, TOAD, and PL/SQL
Solid Tuning, Trace, and Performance experience for 11g Oracle databases; Oracle 12c knowledge would be an advantage
Demonstrated competencies critical to success: Conceptualization, foresight, enterprise perspective, consensus building, leadership, and communication
Minimum of3 years of Technical Architect and/or solutions engineering and design experience, preferred in high availability environments
Plan & facilitate working sessions with cross-functional teams to drive customer experience agenda on assigned projects. Demonstrates advanced facilitation & presentation skills
Monitor results of each customer experience initiative implemented to assess effectiveness and improvement opportunities
Provide input into definition & improvement of the Experience Design framework & tools leveraged by the department
Broad knowledge of various technology architectures and business platforms
Strong skills in project management methodologies and tools

Business Systems Manager Resume Examples & Samples

Manage and lead a team of developers to deliver robust solutions that meet quality, product and project requirements
Actively invest in team building, including managing recruiting/staffing decisions, providing individual performance reviews, coaching, etc
Collaborate with project review team to prioritize and assign project work to team members
Support production applications in Asp.Net, ApEx, and MS Access managed by the Business Systems team
Develop, test, and implement applications using Microsoft .Net Framework
Create end-user documentation to aid in the understanding and navigation of applications
Adhere to all corporate and departmental standards and policies
Maintain and enhance existing web-based applications as needed
Tune application code to provide optimal performance
Work with customers to understand project requirements
Organize multiple work tasks and prioritize to meet deadlines
Provide support to end users using a consultative approach
Troubleshoot application and data issues reported by end-users
7+ years professional work experience in application development using HTML, ASP.Net, C#, JavaScript, IIS configuration and .Net Framework preferred
4+ years experience in Oracle/SQL Server: T-SQL or PL/SQL preferred
1+ year experience in a lead developer role required
Ability to manage a team as well as contribute on an individual level
Strong oral and writing communication skills to be able to communicate with all levels of leadership and technical staff
Ability to recognize problems, gather facts, and analyze information
Ability to work under pressure, independently when necessary, and proactively follow through on multiple concurrent initiatives
High level of personal commitment to each task—a "can do" attitude and a drive to deliver
Excellent problem solving and analytical thinking
Ability to gather and understand requests and requirements
High level of responsibility and ownership from inception to completion
Bachelor’s degree in computer related field preferred

Business Systems Manager Resume Examples & Samples

Masters Degree Typically 7 years experience in a related discipline
Required experience in multiple analytical disciplines
Typically less than 5 years of people management experience
Demonstrated advanced analytical, problem solving, and documentation skills
Experience with business process re-engineering and business and user requirements
Competent interpersonal skills necessary to work effectively with a variety of individuals, departments and organizations
Ability to manage shifting priorities
Ability to solve business problems using critical thinking skills and techniques
Competent organizational skills with attention to detail
Must be able to work well in an environment with defined timelines and delivery schedules
Capability to review and translate functional specifications to validate and ensure business requirements are met
BS degree required. Concentration in MIS, Risk Management, Finance, Computer Science, Mathematics or Statistics is preferred
Knowledge of SQL, TOAD, or other equivalent technologies preferred
Previous mortgage default and servicing knowledge a plus
Knowledge of advanced Excel and Access tools is a plus

Quark Business Systems Manager Resume Examples & Samples

3+ years job specific experience working with Marketing technologies
2+ years job specific experience working with Marketing technologies relating to the automation of content and materials generation
3+ years experience within a Marketing Organization understanding Marketing functions and processes
Experience working on a global team in a virtual environment
Experience with system automation, system development, and content analysis
Document publishing experience
Dynamic publishing platform experience
Experience as a key team contributor, leading tasks and offering recommendations
Understanding of Franklin Templeton’s Project Management Lifecycle
Interest in technology
Ability to interact with senior management on a regular basis
Excellent analytical, training and motivational skills
Excellent advocacy and persuasive skills
May coordinate and supervise duties of department staff
Ability to influence and negotiate within own department and across the organization
Ability to lead change strategies and hold organization accountable for action

BSA Business Systems Manager Resume Examples & Samples

Manages business administration, conversions, development, and release/product installations of assigned systems. Acts as liaison with other bank service providers for the development of new systems and to initiate and prioritize service requests
Provides advice and support to management, staff, and system users in the application and acquisition of technology for business projects and services. Provides and oversees first line of support for all systems assigned
Ensures work-efforts are complete in accordance with scope, established guidelines, priorities, and quality, on time within budget
Participates with bank partners and vendors both long-range and short-range plans and provides detail for the acquisition and installation of software and equipment
Performs quality assurance testing and directs subsequent testing required for system changes. Provides training as necessary for end users
Provides direct technical assistance to the departmental manager in continuing review cycle of present and potential systems and work processes, examining techniques in use and determining appropriate changes to effect improvement, reduce costs, and enhance efficiency. Monitors the assigned application expenses and performance to maximize expense control and ensure adherence to contractual agreement
Partners with BoW Contract and Procurement for approval for all contracts negotiated on systems along with maintaining contract administration in accordance with bank standards
Manages relationship with assigned business units, internal technical resources, and external vendors to ensure high quality of service and to maximize the use of systems technology for simplifying and streamlining processing

Business Systems Manager Resume Examples & Samples

Provide customer information
Engage with potential new customers
Support direct marketing initiatives
Make minor changes to the content of the website as required
7 years + experience managing IT Projects

Business Systems Manager Resume Examples & Samples

Manages the successful implementation, and enhancement of business line’s systems including: reviewing, modifying and implementing changes in system parameters and formats; ensuring hardware and software systems compatibility and stability; and coordinating and/or delivering improvements and/or upgrades in partnership with IT as appropriate
Evaluates existing systems and procedures to identify deficiencies and opportunities to improve business system processes and workflows, data handling/migration, and/or elimination of redundant and/or obsolete systems to reduce BOTW’s technical footprint
LI-EJ1
Bachelor’s Degree in Information Systems or related field required
2-3 years supervisory or management experience
Strong knowledge of programming, documentation and interface requirements concepts
Strong knowledge of Financial Banking systems
Strong experience with MS Office products including Word, Excel, Access, PowerPoint, Outlook, Visio, Project, and others, is required
Experience with ETL tools and various database tools to support Oracle and SQL are desirable

Business Systems Manager Resume Examples & Samples

Design, selection and on-going development of all IT Business systems
Lead the enablement of business process automation through the ERP system
Challenge current business processes to enable the delivery of business benefits
Drive Business Performance Management through reporting in conjunction with the Finance team
Work closely with the external ERP provider to develop on-going enhancements to the system
Manage external IT supplier relationships covering the software and hardware needs of the business
The job requires an appropriate Business/IT qualification with 10 years' experience in an IT/Business role in a manufacturing company
The candidate should have experience of an ERP system (SAP or similar)
Experience in addressing key business issues with IT solutions
Strategic and creative thinking to enable business benefits delivery
Ability to display a high degree of professionalism in dealing with the management team, system users and outside suppliers
Excellent inter-personal, team-working and communication skills

Business Systems Manager, Ihc Resume Examples & Samples

Ensures business system change is implemented in accordance to policy & procedure, as well as compliance, risk management, and business continuity plans/activities for all supported business systems
Manages the successful development, implementation, and enhancement of business line’s systems including: reviewing, modifying and implementing changes in system parameters and formats; ensuring hardware and software systems compatibility and stability; and coordinating and/or delivering improvements and/or upgrades in partnership with IT as appropriate
Oversees the formulation and definition of small to medium projects/system scope and objectives and creation of detailed systems specifications as needed from which programs will be written and that fit with the Bank’s system architecture standards
Evaluates existing systems and procedures to identify deficiencies and opportunities to improve business system processes and workflows, data handling/migration, and/or elimination of redundant and/or obsolete systems to reduce IHC’s technical footprint
Reviews the analysis, development and revisions to existing system issues and ensures appropriate steps are identified, documented and implemented to ensure effective remediation and future risk mitigation
Primary liaison to business partners (internal and/or external) through coding and implementation to ensure product/service matches envisioned result
Counsels business partners by providing coordination and analytical assistance such as interpretation of requirements; developing detailed system requirements; and system definition
Provides ongoing systems support to IHC risk functions and IHC entities on the use, enhancements and maintenance of risk systems
5+ years information technology and financial industry
Strong knowledge of business systems architecture concepts
Strong knowledge of systems hardware, software, and system administration
Strong knowledge of applications development methodologies
Experience with HP Quality Center (formerly Mercury), QTP, and other testing tools is highly desirable
Experience with Requirements Management software is desirable
Experience with QA environments desirable
Preparation of effective reporting and presentation of information for monthly status reports, 1 on 1's, skip-levels, and other venues

IT Business Systems Manager Resume Examples & Samples

Manage the relationship with assigned business partners to 1) understand the business needs, 2) help prioritize in IT portfolio planning and 3) serve as a point of escalation on issues
Define or refine solution architecture for the assigned portfolio areas in collaboration with business and other IT resources to ensure that solutions comply with end-state architectures and business goals and strategies
Bring business acumen to management of requirements (e.g. I understand what AMD is trying to achieve). Review, analyze and evaluate business needs. Define and document business case, requirements, scope and IT architecture
Lead or assist PM in planning the activities. At times, the IT Business Systems Manager will be expected to drive or coordinate initiatives as the de facto project manager
Build use cases around collected requirements, and map to test scenarios. Transition requirements to test cases to provide traceability
Analyze results of system and integrated testing in conjunction with business stakeholders to ensure that all business requirements are met. Conduct unit and integration tests. Support conversion and production cutover efforts. Ensure proper user training is provided, and support business users for timely issue resolution
Bachelor’s Degree or equivalent, preferably in Engineering or Business disciplines
8+ years of experience as IT Business Analyst or Solution Architect, preferably in implementing and supporting Engineering application
3+ years of experience with one or more of 1) Business Intelligence, 2) PLM/PDM and 3) EPM/PPM solutions
Expert in preparing and managing business case, use cases, requirements, specifications, test plans/scripts, traceability matrices and end-user training
Willing and able to challenge business requests based on understanding of business value and priorities
Able to demonstrate expertise in a variety of IT concepts, practices and procedures
Proven record of mastering new technology and tools quickly
Ability to lead a small to medium sized teams
Wide degree of creativity and latitude. Must be detail oriented
Experience with Engineering or NPI processes
Experience in High-Tech industry, preferably in Semiconductor
Experience with Oracle Agile or other leading PLM software, e.g. Siemens Teamcenter, Dassault/eMatrix, PTC Windchill, etc. (configuration and administration)
Advanced knowledge of Relational Databases, SQL, Reporting/Analytics
Experience with TFS, SharePoint, Troux
Advanced in MS Excel, Word, Access, Project, Visio

Business Systems Manager Resume Examples & Samples

Partner with cross site Operations and HR leaders to identify solutions to the trending problem areas through advanced analytics
Contribute to data mining architectures, modeling standards, reporting, and data analysis methodologies
Work with business domain experts and application developers to identify data relevant for analysis
Work with application developers to extract data relevant for analysis
Provide and apply quality assurance best practices for data mining/analysis services
Develop new analytical methods and/or tools as required
Master's degree in a quantitative discipline such as statistics or mathematics
7+ years analytics experience in Operations and HR area preferably in Banking domain
Retail Banking and Credit Card domain knowledge is preferred
Demonstrated proficiency with Microsoft Office (Advanced Excel, PowerPoint)
Ability to communicate complex statistical concepts and output to non-experts in both a written and verbal manner
Exceptional business insight and strategic orientation
Critical thinking skills in formulating hypotheses, interpreting results, and being able to make educated guesses when data may be sparse or unavailable
Excellent knowledge of predictive modeling tools such as SAS, SPSS, etc
Experience in Tableau is preferred
Strong familiarity and experience with data preparation and processing such as assessment of data quality, new variable creation, variable selection, etc

Business Systems Manager Resume Examples & Samples

Periodic SQL maintenance and/or development
Performance and status reporting
Object testing
Object deploy
Progress reporting
Process improvement
Previous experience with query building using Microsoft SQL Enterprise Manager/SQL Server Management Studio
Exhaustive attention to detail a must
Ability to demonstrate consistent follow thru (taking ownership through to resolution)

Business Systems Manager, Product Systems Resume Examples & Samples

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Strong written and verbal communication and presentation skills, including the ability to interact with senior leadership and provide input to the decision-making process
Innovation – Foster a culture of innovation and thought leadership. Cultivate innovative concepts and provide capacity to turn ideas into technology solutions
Industry Knowledge – Stay informed of industry technology trends impacting the areas you support to drive thought leadership
Strategy & Roadmap – Accountable for capability roadmap and strategy (translating capabilities into technology solutions)
Solutions Approach – During project definition/initiation, accountable for defining high-level, shared vision/approach. Know how all of technology ‘shows up’ for your user base / community from tools to connectivity to applications and beyond
Communication - Communicates with Impact. Listens effectively, processes and takes appropriate action. Facilitates the discussion of conflicting issues between individuals and groups. Expresses ideas clearly in documents and written communications. Plans communication that is clear about purpose, desired outcomes, key messages and audience needs

Business Systems Manager Resume Examples & Samples

Must Have Technology Skills
Strong SAS
Highly proficient in SQL Writing
Good to have Skills
Teradata, Oracle, UNIX & MS Office related products including Excel (Pivot tables, charts / graphs and formulas)
Experience in SAS Text Miner will be a plus
Knowledge of statistics is a plus
Ability to interact with business users including management and translate business requirements into technical solutions
Three plus years of prior experience in financial services preferred
601 – US4037 – Business Analyst II
As a Business Analyst II, you will be responsible for developing and maintaining analytical reports and metrics
Partner with process owners to determine and refine operational reporting and requirements analysis
Optimize and tune text analytics processes
Participate in sampling, collecting responses, reviewing responses exercise for tuning the process
Eventually look to automate these processes
Develop, test and implement daily, weekly, monthly, and ad hoc reports that enable data driven business decisions
Write and maintain data requests and/or queries to support the business
Participate in project activities including prioritizing, developing schedules, determining resources, preparing plans, data and documentation, and resolving issues
The ability to self-organize and multi-task is critical
Ability to closely adhere to internal policies, procedures and controls
Experience with building predictive models will be a plus

GCC Business Systems Manager Resume Examples & Samples

Review requirements documents
Peer review of other team members' work
Communcation of impacts to a large audience
Incident/defect management
Adherence to established controls including user access, data retention, and change management
Ability to meet deadlines in a very fast-paced/changing environment with limited resources

Business Systems Manager Resume Examples & Samples

Participates in the comprehensive assessment of the control environment to ensure compliance and effectiveness of controls including
3-5 years business process improvement, project management, compliance or risk management experience
Ability to interact successfully with Risk Management, Technology, Audit, Control and Business
Self-motivated, requiring minimal supervision
Demonstrates a proactive approach towards problem solving
Ability to multitask and successfully manage several initiatives/priorities
Strong interpersonal, negotiation, consulting and influential skills
Strong partnership and team building skills
Proven track record in learning and grasping business processes quickly
Proven track record in learning and grasping new technologies quickly
Proven ability to work within tight deadlines with conflicting priorities and in a demanding environment with attention to detail
Associates or Bachelors Degrees
Advanced knowledge of Microsoft Office tools such as Excel, Word, Access, SharePoint and PowerPoint
Knowledge of Operations within Auto Finance

Business Systems Manager Resume Examples & Samples

Innovation – Foster a culture of innovation and thought leadership. Cultivate innovative concepts and provide opportunities to transform ideas into technology solutions
Industry Knowledge – Remain informed of relevant technology, business, and functional trends enabling strong contributions to the strategic planning process. Strategy & Roadmap – Accountable for strategy and capability roadmap (translating capabilities into technology solutions) for area of responsibility
Solutions Approach – During project definition/initiation, accountable for defining high-level, shared vision/approach. Thoughtfully coordinate the deployment of technology solutions to ensure an exceptional end-user experience
Diverse Workforce Management experience (labor management, time and attendance), (8 years)
Progressive experience in systems design, testing and implementation within a large, global organization, (8 years)
Top tier workforce management platform: Kronos, Manhattan, Red Prairie, Micros, Altametrics in Retail or Quick Service Restaurant environment, (6 years)
Techno - functional, analytical and problem-solving expertise in a fast-paced environment, (6 years)
Strong knowledge and demonstrated application of all facets of systems development lifecycle and technology operations
Expert in IT-focused business or functional analysis (BABOK, UML are a plus)
Strong written and verbal communicationskills. Ability to engage with and present ideas to senior leadership.Provides key input to facilitate decision-making process

Business Systems Manager Resume Examples & Samples

5 + years experience managing systems and user acceptance testing, including development of test strategies, test plans and management of test script execution
Experience in financial services, particularly in regard to collections and servicing, a plus
Testing tools experience, such as ALM, Quick Test Pro, etc
Problem-solving & analytical abilities – must have significant research/problem solving skills and the ability to quickly assess situations for risk and scope of impact
Chase Auto or Student mainframe and GUI systems functionality background and testing experience a plus
Technical expertise with systems interfaces, data queries, data manipulation tools, IT related terms and technologies is important
Prior staff management experience is required
Ability to effectively communicate with, negotiate with, and influence a broad range of individuals, from IT to operational process owners at various senior levels
Strong project management skills with proven ability to manage multiple, diverse priorities, achieving desired objectives within deadlines

Business Systems Manager Resume Examples & Samples

Minimum 2 years experience in business line (e.g., loan servicing, loan documentation, loan underwriting) required
Familiarity with local area network hardware
Strong knowledge in MS Word, Excel and MS Access
Use of project management software is preferred
Strong leadership, organizational and analytical skills
LI-SS1

Business Systems Manager Resume Examples & Samples

Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results
Supports the implementation of company programs to ensure the success of the Company
Acts as the key liaison between Information Technology and designated business customers
Builds partnerships across all organization levels within Information Technology, internal business customers, technical support resources, and external business partners
Manages ongoing operation of systems and processes for specific business areas or departments. Oversees resolution of day-to-day operations issues to ensure user, business and production requirements are met
Ensure communications and documentation of status, root cause and resolutions are provided
Provides leadership on project teams as appropriate to ensure successful completion on time, within budget
Sets goals, develops organizational capability, relates system solutions to broader organization strategies and objectives, and models how we work together
Collaborates with business and IT partners to plan, prioritize and resource initiatives
Extends technology support internationally to support global business operations
Identifies trends and gaps with existing systems and processes. Identifies opportunities and proposes projects to improve systems, processes and infrastructure
Diverse business experience - 10
Planning and executing systems, preferably in a complex and diverse systems environment - 10
Progressive experience in systems design, testing and implementation within a large, global
Organization - 10
Working in functional business area - 10
Analytical and problem-solving in a fast-paced environment - 6
Large Scale Cross Functional Project Management Skills - 5 Years
Strong Verbal and Written Communication Skills
Team Management Experience - 5 Years
Ability to work in a fast-paced and changing environment
Management and supervisory skills, including planning, organizing, developing, and monitoring partner performance
Project Management and Release Management experience desired
Experience with MS Project, PPM, and software distribution tools
Intermediate skills in Microsoft Office Applications such as Word, Excel, Visio, Project
Ability to use business knowledge, sound judgment, and resourcefulness to identify and select among varied courses of action

Business Systems Manager Resume Examples & Samples

4+ years of experience implementing and supporting business systems including specifications, process modeling, implementation, delivery architecture, configuration, training, integration, operations, and support
2+ years of experience managing, configuring and supporting core financial and logistics systems functions (GL, AP, AR, budgeting, T&E, procurement, P2P, WMS, CPM) in enterprise systems such as Infor, Aggresso, Serenic, Epicor, Sage, Oracle, SAP
2+ years of experience with external standards compliance (SSAE, PCI) and auditing
2+ years of experience with Agile and Waterfall Project Management methodologies in different team roles
Financial and supply chain subject matter expertise as it relates to information systems
Experience providing administration and support for enterprise-level systems with substantial numbers of users across global time zones and varying IT infrastructure
Experience with Infor SUN systems
Experience with Business Intelligence tools and methods such as data warehouses, visualization tools, architectures and relational database systems (e.g.: MS SQL, Oracle, Windows Server, Qlik, LogiXML, Tableau, BIDS, and Cognos)
Experience with enterprise data modeling
Experience with enterprise-level system integrations
Experience with the delivery of technology in low/intermittent bandwidth scenarios including the reconciliation of financial information
International development experience
Knowledge of French or Arabic

Business Systems Manager Resume Examples & Samples

Diverse business / IT experience in procurement, payables and order fulfillment, (10+ years)
Diverse experience in global procurement and intercompany processes from an accounting and supply chain perspective, (4+ years)
Procure to Pay systems & technology, championing and leading multiple complex initiatives and deployments, preferably in a Global Supply chain footprint, (10+ years)
Progressive experience in systems design, testing and implementation within a large, global organization, (10+ years)
Working in the functional business IT area, (10+ years)
Analytical and problem-solving in a fast-paced environment, (6+ years)
Team and project management experience, including the ability to build, lead and work with cross-functional teams, (6+ years)
Working experience in oracle supply chain modules, (6+ years)
Working knowledge of all aspects of purchasing, payables, cash management and the relevant supply chain peripheral functions and modules (order fulfillment, shipping, intercompany)
Working knowledge and understanding of purchasing, payables, order management configurations and functionality
Understanding of AP invoice processing
Understanding of integrations between Oracle eBS / Tier 1 ERP systems, third party logistics providers
Understanding / Experience in EDI transactions (850, 855, 860, 856, 810, 824)
Understanding of sourcing best practices and supplier collaboration technologies
Strong written & verbal communication and presentation skills, including the ability to interact with senior leadership and provide input to the decision-making process
Intermediate skills in MS tools such as Word, Excel, Visio, Project
Ability to understand, analyze and develop operational processes

Business Systems Manager Resume Examples & Samples

Diverse business experience in the HR space
Advanced knowledge of Talent Management applications (both on premise and SaaS solutions)
Progressive experience in systems design, testing and implementation within a large, global organization
Problem-solving in a fast-paced environment
Team and project management experience, including the ability to build and lead cross-functional teams
Leadership in the utilization of user-centric design concepts in conjunction with agile prototyping, development, and testing to deploy highly engaging technology solutions to the end user
Expertise in configuration management
Strong written and verbal communication skills. Ability to engage with and present ideas to senior leadership. Provides key input to facilitate decision-making process
Negotiation and conflict management

Ccb-business Systems Manager Resume Examples & Samples

Previous experience in a systems support or systems administration role
Experience in program delivery methodology – (e.g. CMM, Six Sigma, etc.)
Must be able to quickly identify and resolve issues, making on the fly educated decisions during critical path events

Knowledge & Business Systems Manager Resume Examples & Samples

Proactively collaborates with Sephora’s IT department to drive the development and maintenance of a suite of knowledge management and business systems that will help PD run more efficiently and effectively as it conducts business day to day
Prioritizes gaining a deep understanding of PD, including key business functions of the team members who either access or maintain PD systems, or will need to in the future
Leads the Department in developing a tailored automation and knowledge management strategy, including related end-to-end business processes; collaborates with PD senior leaders in this effort and consults internal partners and external vendors, where appropriate
Works with PD business units and Sephora’s IT department to research, select, implement and maintain systems that help the department automate manual processes that so that team members are able to drive toward improved business outcomes and achieve cost efficiencies
Validates system requirements, design, and functionality with best practices and impacted user groups; determines permissions to grant appropriate levels of access to correct stakeholders
Develops strong relationships and partnerships with key stakeholders in PD and IT to ensure relevant systems are completed in a timely fashion and meet business objectives
Establishes data naming standards and other knowledge content guidelines to enable and support knowledge authors and reviewers in creating and editing relevant, and high-quality content
Works hand in hand with PD leaders, key system users, and potential external data entry contractors to populate new systems with accurate and complete information
Ensures PD knowledge management and business system functionality and content are maintained, and that related business processes are improved, as needed
Collaborates with PD as well as IT stakeholders to establish processes for keeping data fresh and accurate
Partners with IT to identify and/or execute required system updates and fixes
Works with PD leaders and other systems users to identify, implement, and communicate system changes and knowledge management process improvements, as needed
Ensures user adoption of key business systems by defining adoption strategies, detailed plans, and measurement approaches
Defines thoughtful, tailored adoption strategies that reflect a deep understanding of unique user group impacts; plans activities to enable users to successfully use the system to achieve business outcomes
Leverages system and process subject matter expertise to develop and deliver adoption activities to stakeholders, including, but not limited to developing intuitive training documents and user guides, delivering system demonstrations, and documenting process overviews
Monitors and evaluates on-going system usage and knowledge consumption, including tracking to benchmarks and evaluating potential adjustments to increase adoption
Identifies opportunities and drives results independently through strong initiative and an energetic persistence towards aggressive goals and high standards
Successfully builds relationships and trust with stakeholders in the IT Department as well as PD to effectively collaborate and achieve shared objectives, despite obstacles
Possesses advanced knowledge of Microsoft Office products; Word, Excel, Access, and PowerPoint
Has significant knowledge of a wide variety of business systems and technologies, including, but not limited to SAP, Oracle, Tableau, Sharepoint, etc
Communicates progress, successes, issues, risks and other messages effectively by developing clear messages in various formats for unique audiences and settings, including senior stakeholders
Balances and deconflicts competing stakeholder demands by understanding requirements, expectations, and needs, while considering all groups in the decision-making process
Demonstrates resourcefulness by quickly adapting to changing system requirements and maximizing value from available Sephora IT support
Optimizes work processes by considering the entire system and focusing on continuous process improvement
7-10 years of experience with knowledge management deployments, while partnering with IT and business units, including working with common knowledge management tools such as Microsoft Sharepoint
4-5 years of experience working in a retail environment strongly preferred; strong understanding of retail store environments and fixtures a plus
3-5 years of experience editing, proofreading, and producing system adoption and process documentation for audiences across many levels of the organization
Experience conducting interviews with project stakeholders to effectively capture needs
Excellent English language proofreading, writing, grammar, and communication skills
BS/BA with focus in business or technology preferred

Business Systems Manager Resume Examples & Samples

Drive the team of Business Systems Analyst’s as they manage and support CCB Collections and Recovery system changes
Perform in-depth analysis, develop and recommend solutions, drive decisions from business concept through post implementation validation
Prepare a comprehensive list of business requirements to support system changes
Be an active and engaged participant throughout all phases of the software development life cycle (SDLC)
Drive the technology/design solutions with system analysts and IT developers
Establish scorecard metrics to evaluate the health and quality of assigned processes and overall team performance
Provide oversight for prioritizing incoming requests and ensure effective communication to all process owners and key business stakeholders
Embrace complete business ownership of the applications including overall health, troubleshooting, production support and recommending solutions
Maintain comprehensive business and system documentation (requirements, trace, impact assessment, functional and/or technical specs, implementation plan, wellness-checks, etc)
Participate in test strategy to support delivery of complete and high-quality changes to the production environment
Lead team members across workgroups, departments, locations, or applications
Provide direct supervision to a team of Business Systems Analyst. Tasks that include, but are not limited to goal setting, performance management, talent evaluation, delegation, task allocation, prioritizing assignments, maintaining morale, development and training plans
Minimum education and experience required
Bachelor's degree or equivalent work experience in one of the following - Industrial Engineering, Quality Management, Process Management, Production & Operations Management, Business Systems Analysis, Business Management - and typically 7 years of experience with complex business process design and continuous improvement efforts or equivalent combination of training and experience
Past experience with collections business objectives and practices desired
3-5 years of direct people management experience
Experience working on and with geographically disperse teams
Ability to work with individuals at all levels of the organization
Proven ability to work independently. Strong decision making and excellent organizational/ time management skills
Creative problem solver; ability to champion change and influence people to adopt new ways of performing work
Ability to design integrated business process/technology solutions
Demonstrated effectiveness in interpersonal, verbal and written communication skills. Able to succinctly communicate complex concepts and adjust delivery according to the audience across all levels of the organization
Must possess willingness and ability to learn and apply new skills and knowledge on a continuous basis

IT Business Systems Manager Resume Examples & Samples

Understand and manage the product line for those business teams under the BSM’s span of control
Collaborate with business unit systems users and management to identify and document (high level) business requirements and functional specifications related to the approved and prioritized project
Relationship management between assigned business units and IT. Understanding and managing business demands and developing Business Requirements
Drive collaboration among IT and business customers to ensure cross-functional communication in support of business needs
Build and manage effective internal and external partnerships to ensure clarity and consistent commitment to the delivery of business systems solutions
Collaborate with business units to support the development and review of business plans and their capital budget
Assist business owners in the development and validation of their IT Business Continuity Plans
Meet regularly with business management and systems users to assess and review their satisfaction with IT services and performance against SLA’s; project priorities and status; IT operational performance; Applications systems support; Applications and IT computing infrastructure “health”; Systems capacity and access issues; Help Desk performance and issues manage
Represent Business needs with application development and support management throughout the entire project development process to ensure business needs are fully met and delivered to completely resolve the business issue as directed
Work with internal customers to prioritize tasks and represent business as agreed upon in prioritization meeting
Direct Project Management Life Cycle (PMLC)Understand business operationsUnderstand the business issuesIdentification of areas with potential technology solution.Understand and manage business demandsDevelopment of Business Requirements and Solution Design
Work with business owner to determine short & long term scope & options including financial impact and benefits
Gain consensus of the proposed project to resolve the business issue with all relevant designated functional business groups
Collaborate with the business to prepare proposals and business case documentation
Lead cross-functional teams in the successful implementation of solutions
Establish and maintain SLAs with internal customers and IT support services based upon the costs and actual needs to perform at the desired levels
Monitor customer satisfaction and performance against agreed upon SLA‘s and address issues as appropriate
Participate in the development and documentation of IT Strategies and Plans as a member of the IT Management Team
Support, mentor and assist in the development of staff
A Bachelor’s degree in Business Information Systems, Business Management or related field preferred
Requires requisite years of management experience with an emphasis in one or more relevant functional area (i.e. Finance, Sales, Operations, Administration)
Functional knowledge of core applications required for the support of business partners - Oracle Applications (Receivables, Collections, Tele Service, Financials), eGain, CISCO, Telephony
Experience with various software development and project management methodologies from requirements gathering through implementation
Experience with Product Life Cycle Management
Must possess strong, hands-on knowledge of specific assigned functional area(s)
Ability to track and manage numerous parallel activities
Demonstrated business acumen with the ability to effectively communicate and work with other management in support of achieving business and technology goals
An effective communicator with exceptional verbal and written communication skills
A team player that collaborates well with peers, subordinates, superiors and partners
Action oriented; an individual not afraid to roll-up her/his sleeves and get into the details of the operation. Willing to work in a lean environment
Excellent relationship-building skills. Ability to effectively manage others through influence as well as with direct authority. Good negotiation and facilitation skills
Demonstrated ability to translate functional and technical requirements
Proven ability to create a productive environment that promotes initiative, innovation, continual learning and development of key personnel to reach their potential and goals with an eye toward succession planning and career advancement
Proven track record in team building, developing and motivating IT staff to meet challenges and achieve ambitious goals

Business Systems Manager Resume Examples & Samples

Take ownership of the Wholesale, International and Sourcing systems strategy and delivery, as well as working closely with stakeholders in those functions to ensure they have the appropriate plans and application support in place
Managing the key technology platforms currently utilised by those departments, ensuring that they are up to date, operational, fit for purpose and fully supported
Understanding future business requirements in those areas and working with stakeholders in the departments and with IT to ensure forward planning of new technology requirements
Working with stakeholders and external providers to ensure that all future technology platforms for these areas are scoped, business cases made and appropriate actions taken to implement new systems and to continue to support the current systems
Analyse business requirements, investigate options, scope the projects and turn the businesses needs into a structured plan over the short and long term
Acting as the single point of contact from a technology perspective for all stakeholders in the Wholesale, International and Sourcing functions
As a senior member of the IT department you will work with the IT management team on shaping the strategy, policy and overall direction of all IT related activity
Managing current budgets and forecasting future spend for all technology related activity in the business areas
Manage and oversee all current and future system implementations, roll outs and upgrades across the departments
Manage the internal IT team for the business area and own the relationship with the key suppliers of the applications

Lean Business Systems Manager Resume Examples & Samples

Experience working in recognized Lean business system
Proven implementation track record delivering results
Must have ability to influence at all levels of the organization
Passion for driving business improvement and leading change in a large, complex, global environment
Strong coaching and facilitation skills
Accomplished written, oral and presentation skills
Ability to successfully communicate and develop positive relationships with all levels of the organization is essential
Demonstrated experience using financial reports, budgeting and other related reporting tools
Proficient in use of Microsoft Office Suite and ability to master a variety of software applications (SAP, Brainshark, iConnect, DPloy)
Possess demonstrated knowledge of ISO/FDA/GMP and other regulatory requirements
Broad knowledge of multi-functional, multi-site, global organizational processes and financial business methods
Demonstrate Role Model Leader Characteristics: Embody the 4-I values, Delight customers, Communicate openly and honestly, Focus on growth and Champion employee development

IT Business Systems Manager Resume Examples & Samples

Ability to distil complex information and problems, quickly being able identifying and separate the strategic, critical and important elements
Ability to multi-task and work well under pressure
Strong analytical skills and excellent attention to detail with a logical and structured approach work
A sound understanding of the business with excellent organisational skills
The ability and confidence to make sound and effective decisions
Robust, resilient, credible, self-confident and persuasive
Energetic and flexible
Efficient and professional approach
Suitable candidates must have or be eligible to obtain UK SC Clearance
Li-RD

Business Systems Manager Resume Examples & Samples

3+ years of experience with leading teams of analysts and technical personnel
2+ years of experience in developing and managing project plans using resource management with Microsoft Project
Knowledge of Information Assurance, Certification and Accreditation, and DoD System compliance requirements
Ability to apply SDLC best practices to software development and configuration management of projects in an enterprise repository
ITIL v3 or 2011 Foundations Certification
Experience with consulting in the DoD
Knowledge of Serena Business Manager (SBM) tool suite, IBM Rational DOORS, Unicom System Architect, and Microsoft Project Server
Possession of excellent oral and written communications skills to manage client expectations and communicate the benefits of ITLML
Possession of excellent leadership and time management skills

Business Systems Manager Resume Examples & Samples

Works closely with business leaders to identify opportunities for system enhancements and synergies
Collaborates with team members to streamline processes
Develops, documents and communicates standardized processes and procedures
Creates reports for leadership team to analyze data and develop strategic initiatives to grow company generated business
Answers system/process questions from team members and connects them with appropriate departments to answer questions or address concerns
Develops, manages and deploys various strategic initiatives

Business Systems Manager Resume Examples & Samples

Ability to communicate effectively through verbal and written communication
Strong listening skills
Strong analytic curiosity and innovative problem solving skills using a systems thinking approach
Proven ability to work both independently and in a dynamic, cross-functional team structure
Proven ability to establish and maintain working relationships across all departments and levels of the organization

Business Systems Manager Resume Examples & Samples

Directs the development, implementation, and enhancement of business line's systems including: reviewing and implementing changes in system parameters and formats; ensuring hardware and software systems compatibility; and coordinating and/or modifying system parameters, improvements and/or upgrades
Reviews the formulation and definition of large project/system scope and objectives and development of detailed systems specifications and determine appropriate changes to effect improvements, reduce costs, and enhance efficiency
Oversees change controls, compliance, risk management, business continuity activities for all business systems
Directs the evaluation existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Reviews the analysis, development and revisions to
Archer Certified Systems Administrator
Years of functional/professional experience: 7 to 10 years information technology and financial industry
Years of technical experience: 7 to 10 years in Archer GRC; developing fully integrated enterprise solutions
Years of supervisory or managerial experience: 5 + years supervisory or management experience
Thorough knowledge of business systems architecture
Thorough knowledge of programming, documentation and interface requirements
Thorough knowledge of systems hardware, software, and system administration
Thorough knowledge of financial Banking systems
Thorough knowledge of applications development methodologies
Extensive experience with MS Office products including Word, Excel, Access, PowerPoint, Outlook, Visio, Project, and others, is required
Experience with HP-ALM (formerly Quality Center and Mercury), QTP, and other testing tools is highly desirable
Ideal candidate will have extensive senior leader interactions be skilled in conflict resolution and executive communication and presentations

Business Systems Manager Resume Examples & Samples

Lead the team of Business Systems Analyst’s as they manage and support CCB Collections and Recovery application and business workflow changes
Facilitate the completion of a comprehensive list of business requirements needed to support system changes
Drive the technology/design solutions with business and system analysts and IT developers
Bachelor's degree or equivalent work experience in one of the following - Industrial Engineering, Management Information Systems, Process Management, Production & Operations Management or related field - and typically 5 years of experience with complex business process design and continuous improvement efforts or equivalent combination of training and experience
Previous experience with application development following system or agile development preferred
Knowledge of call center technology and vendor management required
Previous experience with collections and recovery processes is a plus

Business Systems Manager, Product Development Resume Examples & Samples

Deep Functional Understanding of Product Development processes
Provide functional leadership for the Information Technology operations that support Product Development
Act as the key liaison across all Divisions and Geographies
Develop and maintain relationships with business leaders
Develop a deep understanding of business strategy and user needs
Establish and manage a list of Product Development-related IT priorities that are consistent with Cantel’s strategic direction
Create consensus with other functions as to the timing of various solution implementations and withdrawals
Collaborate with management in the Product Development Cycle and other IT leaders
Develop solution concepts and business cases for new investments needed specifically for Engineering, Quality & Regulatory requirements
Perform Business Analysis activities as needed – lead these activities as required by the SAP implementation
Identifies and leverages IT synergy potentials across Divisions, countries and functions
Possess a broad knowledge of most technical and business resources and use them to effectively coordinate on shared efforts

Business Systems Manager Resume Examples & Samples

Solid technical understanding of SAP system, including the PM, MM, WM modules
Experience in implementing and maintaining a maintenance/asset management system
Experience in design, development, implementation and operation of Maintenance oriented IT systems & solutions into an equivalent scale of organization for at least three years
Experience in team management as a part of an organization with equivalent scale of business
Basic knowledge and experience in ITIL, quality management and project management
Commitment to working as part of a team
An understanding of health and safety requirements of a working environment
Educated to degree standard and/or significant experience

Asset & Business Systems Manager Resume Examples & Samples

In conjunction with the business team, design, configure and manage deployment of standard business processes and the reflected systems functionality
Achieve a good understanding of the contracts processes & systems within the division, with a view to enhancing ways of working, to include client facing responsibilities
Support the contracts with identifying requirements for system implementations & changes
Support in the specification and delivery of solution aspects of business systems to meet the above requirements
Recommend solutions as and where appropriate
Completeing development /testing in readiness ready for deployment to live
Champion migration to the latest versions and roll out to existing (and any new contract wins) aiming to maintain consistency of business systems and approach across the division
Support the Business Analyst, during requirements gathering, documenting and preparing specifications for implementation
To be an SME to aid users for system and BAU issues before they are issued to the Service Desk
Assist in training users where required
Deliver approved standardised reporting to the contracts and clients requirements. Co-ordinate with business stakeholders to deploy and maintain the reporting suite
Required to work closely with existing IT processes to manage the delivery of business change
Travel to sites, UK and internationally to support the user community and to maintain a path of continuous improvement regarding systems
Support the development of an overall divisional power user group with expertise across contracts to enable the above consistent business systems to be implemented. Monitor & support as required
As delegated, attend monthly divisional meetings and other client meetings as required
Assist in the management and development of staff at all levels in the Business regarding the use of business systems
Other duties as directed by the Line Manager
Educated to degree level or equivalent qualification or experience
Understand the Contract estate, business processes at the ground level, policies and standards and in particular in relation to assets and equipment to be found on Contracts
Have an understanding of Industry and TOM standards to concerning the IT toolkit needed to support the business process
Able to develop and articulate/present alternative strategies within all levels of the organisation and also with Clients. Effective negotiating, communication and influencing skills (Written and Oral
The ability to be part of a team in a complex fast moving business and deliver business targets in tight timeframes
Ability to develop innovative maintenance solutions to support contract requirements
Represent Interserve at all levels as may be required by delegated authority
An appropriate level of experience within operational delivery of Business Systems (CAFM such as IBM Maximo & reporting tools such as SQL Reporting)
Have a high level of understanding of financial & commercial processes in relation to applying change to business systems and the impacts to the cost base
Have experience of the FM industry and implementations of relevant systems
Must have experience of providing Solutions to deliver requirements of the end user team as well as Company requirements
Must be able to gain clearances as required by Government and Defence Agencies

Business Systems Manager Resume Examples & Samples

Plan and execute on Microsoft NAV system needs and development to support day-to-day business processes. Analyzes how NAV supports our workflows and processes by meeting with users and understanding their needs. Creates ideas and plans to enhance system features and functionality. Manage NAV vendor to ensure operational excellence and implementation of NAV requirements as needed
Technology lead for Creative Suite tools for Design and Production teams. Understand workflows as it relates to features and applications in Creative Suite. Offers ideas for user feedback and develop workflows and processes to impact change and improve workflow efficiency
Ensure investment in Esko WebCenter is being leveraged in the appropriate workflows. Build out user-group within departments to shape and expand the use of this production and project management tool. Lead stakeholders on execution and implementation of planning and roll-out. Work with vendors to meet our technology requirements and expectations that align with the defined workflows
Work with Macmillan Learning’s Sales Force administrators to map our product and customer relationship data so sales can represent our products to the market and customer appropriately. Support internal teams with relevant Sales Force reporting, data, tools and training that will help with the sharing of customer information
Work with Business System counter-parts at Macmillan Learning to assess and evaluate new systems and map Plymouth, MI based systems to common platform
Develop department plans and strategies, both for business systems as well as infrastructure-related needs and also in cooperation and coordination with the IT Manager. Also creates annual budget and tracks spending to budget
5+ years of IT experience is required

Business Systems Manager Resume Examples & Samples

Oversees change controls, compliance, risk management, buisiness continuity activities for all business systems
Directs the evaluation existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Reviews the analysis, development and revisions to existing system logic difficulties and documentation as necessary
Participates with bank partners and vendors both long-term and short-term plans and provides detail for the question and installation of software and equipment
Partners with management on approval for all contracts negotiated on systems along with maintaining contract administration in accordance with the Bank standards and compliance
Ensures accurate system documentation (including policies and procedures), SLA agreements, audit readiness, and an effective disaster recovery process
Ensures adherence to Bank and policies and procedures, security measures and audit and compliance standards

Business Systems Manager Resume Examples & Samples

Assisting the team and clients with problem solving
Develop creative and cost effective solutions that improve customer targeting and marketing program effectiveness
Influence and motivate the team to deliver added value for our clients and the company
Manage and lead process improvement projects focusing on the end to end customer experience and quality controls
Manage the team’s capacity allowing for maximum productivity and quality in a fast paced environment
Comfortable and capable of working with executives, effectively communicating with them at their level of analytical/technical understanding
Championing various initiatives geared towards increasing employee satisfaction and delivering best-in-class output at site level
Candidate must have 10+ years of relevant work experience including previous management experience. Position will involve managerial responsibilities of multiple individual contributors
Experience in working with programmers
Strong oral and interpersonal skills
Ability to manage multiple tasks effectively with strong analytical and problem solving skills demonstrated by previous work experiences
Ability to use business judgment to guide analysis, identify insights from analysis, and synthesize into clear communication
Proven experience managing resource capacity in a fast paced production environment

Business Systems Manager Resume Examples & Samples

Builds and maintains strong relationships with business partners and acts as a liaison between PTC information technology teams and the business partner(s)
Work as the strategic interface with designated business areas for the purpose of business-IT strategy development, solution discovery, service management, risk management and relationship management
Serve as a “trusted advisor,” and function as a key point of contact for IT & business stakeholders
Provides education to new and existing business partners with regards to IT service offerings
Develops, shares, and leverages best practices across business systems and processes
Deﬁnes, prioritizes, and manages program and project initiatives
Participates in development of business strategic planning and helps lead IT strategic planning
Communicates business needs with appropriate PTC IT function(s) to gain alignment between business needs and technical capabilities
Gathers high-level business requirements and deﬁnes scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
Monitors that the PTC IT functions are meeting the business partner’s expectations
Analyze current internal business processes and work closely with the Finance/Accounting team to help re-engineer functions and improve efficiency
Assist in ad-hoc compliance / revenue projects / Finance system initiatives
Work closely with global finance teams during monthly and quarterly closes and on special projects
Facilitates, coaches, mentors and trains team(s) of business systems analysts, IT business partners, and business super users
Participates and advances the maturity and discipline of a Business Analysis Center of Excellence (BA CoE) in partnership with other IT Business Relationship Managers & Directors (BRMs)
Finance domain knowledge to effectively work with Finance stakeholders
Organizational skills to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
An understanding of contemporary requirements elicitation, analysis, specification & verificationAn understanding of how to practice requirements gathering according to several software development life cycles in a team environment including Agile and Waterfall
Deliver prioritized “roadmaps” and Controller Governance approved technology investments to enable the desired PTC business stakeholder capabilities
Collaborating effectively and leveraging resources from within the PTC organization for application support and technology operations support
Serve as a key contact for UAT escalations and provide solutions
Experience with Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) systems, Billing applications, eCommerce solutions and analytics required
More than 5 years of systems project engagement management experience
At least 5 years within Finance Systems or Information Technology delivery organizations
1-2 years’ program and project management experience, including estimating and forecasting, budget and financial management, staffing / hiring and resource management
Proven track record of managing IT/business relationship and interacting with mid to senior business executives
Oracle eBusiness Suite ERP, Salesforce.com CRM, Zuora and AppExchange business applications implementation experience strongly preferred
Experience in managing projects using external and internal resources including onshore and offshore
Ability to provide cross-functional leadership in a matrix organization to ensure project objectives and deadlines are met
Bachelor's degree in Accounting/Finance or Information systems or commensurate work experience preferred
Individuals in this role must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills
Ability to work closely with others on intangible issues across organizational and business-entity boundaries

Business Systems Manager Resume Examples & Samples

Leads teams consisting of other functional groups within the AbbVie IT organization to establish technical strategies and the tactical plans to be positioned for the current and future needs of the business
Evaluates application system needs across multiple systems and develops corresponding application and logical data architectures and standards
Provides strategic consultancy support to clients, Senior Application Technical Specialists and other technical architects in all aspects of enabling technologies to meet business needs. Provides expertise on application architecture design or improvement. Considers the performance impact of the architecture
Collaborates with hardware, network and database architects to research new technologies and make recommendations to management on these new technologies at Abbott. Facilitates the purchase and introduction of new technologies
Communicates and educates the technical and business communities on current architectures and technologies and industry trends
Performs technical oversight of implementation projects to assure alignment with architecture and technology standards. Collaborates with the hardware, network and database architects in application design and implementation
Works closely with product vendors ensuring strategic and architectural fit, and ability of product to scale in order to meet Abbott requirements

Business Systems Manager Olympia Resume Examples & Samples

Strong command of theoretical and technical skills in relationship management, customer service excellence, public policy, information technology, management principles and practices, and strategic planning
College degree or 5 years managing customer service initiatives
Ability to communicate and work with diverse individuals and groups
Experience with Lean continuous process improvement; problem analysis/solving techniques; supervisory practices and management approaches; change management and organizational development theories
Ability to develop a clear understanding of the agency's business goals and how relationship management supports these goals
Skills to work flexibly and effectively with managers and technical staff
Experience with strategic planning
Experience maintaining effective working relationships with stakeholders, other professionals and agency staff
Experience leading in a manner that will influence the direction of the agency's program staff and related resources to meet the agency's mission and goals
Ability to work in a liaison capacity between business, technology and stakeholders
Resume,
Letter of interest describing how you meet the requirements of the position,
List of references

Business Systems Manager Resume Examples & Samples

Serve as front-line point of contact for users of the content management system, including user access, systems issues, content management processes, and workflows
Capture, analyze, synthesize, assess, document, and verify business requirements, processes, and workflows
Validate and verify all requirements to make sure that they map to the business needs, are approved by the appropriate stakeholders, and meet quality standards
Work with developers, project managers, other business analysts, and quality-assurance staff to drive alignment on requirements. Lead teams to review high-level technical designs and detailed testing documentation
Design system behavior by analyzing technical requirements, studying system capabilities, constructing workflow charts and diagrams, and writing specifications
Lead large cross-functional design meetings with business and technology stakeholders. Plan and manage project schedule by identifying project milestones, phases, and elements, forming project team, and establishing project budget
Monitor project by tracking activity, resolving problems, publishing progress reports, and recommending actions
Write and maintain user documentation, provide help-desk support, and train users
Implement a regular closed-loop feedback method with stakeholders. Share content-management improvement opportunities with other content stakeholders
Identify needed system improvements and work with CM team, technical representatives, and other stakeholders to implement and test
Maintain user confidence and protect operations with confidential information
Maintain professional and technical expertise by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies

Avp-business Systems Manager Resume Examples & Samples

Work with business stakeholders and IT management to establish priorities for the development and deployment of new systems and the maintenance and enhancement of existing systems, under the direction of the VP, Business Systems Manager
Ensure effective delivery by managing projects and releases across the entire lifecycle, including requirements specification, system design, development, testing and deployment
Partner with other MIT teams in the support of these projects and releases, including but not limited to Development, QA, Enterprise Architecture, and Technology Operations
Collaborate with Production Support to resolve client issues and respond to system-related questions
Monitor ongoing system performance and operational health, ensuring that incidents are resolved in a timely manner and underlying issues are prioritized and addressed as necessary
Support the VP, Business Systems Manager in providing updates to various levels of business and IT senior management, ensuring all stakeholders are engaged to an appropriate degree
Support IT senior management in achieving strategic IT goals and monitor progress through the use of appropriate metrics
Administer policy, procedure and process standards for the effective management of the IT organization
Support the VP, Business Systems Manager in the recruitment of staff and the maintenance of a team that can achieve both business and MIT strategies and objectives
Coach team members and help them develop career paths and training programs to ensure adequate professional development
Bachelors or Master's degree in Computer Science or related field or equivalent work experience
3-5 years of IT management experience
5-7 years of experience in various IT disciplines, including systems development, business analysis, architecture, project management
3-5 years of PeopleSoft experience
3-5 years of Hyperion experience
Experience with a large and informed user base that demands high quality applications
Experience with business process reengineering, organizational change management, and cost-benefit analysis is desirable
Proven project management expertise/skills
Advanced knowledge of Financial Principles and Practices
Advanced organizational and time management skills needed particularly during the implementation and maintenance of systems

Business Systems Manager Resume Examples & Samples

Engage with the business leadership and process owners to understand system and data needs
Partner with IT to initiate, prioritize and drive the systematic solutions that fulfill business needs
Acts as subject matter expert in cross-department projects and as representative of the capabilities and needs of the Supply Chain Management team
Review solution designs with the IT project teams to ensure systematic solutions are scalable and high quality
Maintain existing systems and data, including hierarchies and system configurations, as appropriate according to defined SLAs
Provide subject matter expertise on Supply Chain Management systems and processes to outside stakeholders, including Sales, Marketing, Product Groups, and Finance
Fact-Based & Data-Driven
Experience using a problem solving methodology (preferably 8D) to troubleshoot, identify root cause, and resolve production issues
Continuous Improvement mindset - strives to improve performance and to have a significant impact on department's success
Proven success with the development and implementation of at least one global system enhancement
Knowledge of operational processes such as order processing, fulfillment, invoicing, master data management, etc
Excellent communication skills - ability to lead meetings internally & externally and executive briefings
Able to articulate compelling qualitative and quantitative business cases for systems enhancements
Demonstrates sense of urgency; must be able to work under close deadlines and time constraints

Business Systems Manager Resume Examples & Samples

Strong understanding of business strategies, drivers and challenges within the Financial Services industry
Strong understanding of contact center technology implications of business strategy
Strong operational architecture understanding to define and deliver best practices for operational excellence
Exceptional knowledge of Chase contact center products and services. Working knowledge should include the following systems/solutions: desktop/thin client solutions, Genesys Suite of Call Center Tools, Avaya Communications Manager and CentreVu CMS, AT&T and Verizon Business carrier services, workforce management, outbound and call recording solutions
Aptitude for efficient process flow creation and designing intuitive user interface artifacts, e.g., mock-ups, prototypes, etc
Ability to conduct Customer/User Behavior and Preference Feedback sessions and incorporate feedback into design solutions
Ability to team and partner collaboratively across business partner and technology service providers to effectively deliver the business agenda
Ability to identify and assess new technologies that can add a competitive or operational advantage
Perform industry analysis to complete benchmarking studies and understand market best practices for a world class contact center and customer/specialist experience
Vendor management experience preferred
Minimum of 5-7 years relevant experience in contact center and/or financial services industry

Business Systems Manager, JD Edwards Resume Examples & Samples

Manage the JD Edwards team to ensure a strong team environment that proactively supports all aspects of the JD Edwards Enterprise One 9.0 installation
Manage all aspects of production and project support as it relates to JD Edwards
Ensure the application meets business requirements
Fulfill end-user requirements and identify and resolve system issues
Review and analyze existing application effectiveness and efficiency, and develop and execute improvement initiatives and strategic roadmaps
Form strong partnerships with key business users/management
Actively engage business management on a regular basis to ensure business needs are met
Plan and budget initiatives, resources, and dollars on a yearly basis and ensure adherence to plan and budget, while adjusting according to the changing business needs
Develop and manage detailed individual development plans for all team members
Cultivate and disseminate knowledge of application-usage best practices; seek out opportunities to leverage application usage best practices
Prioritize all group activities
Ensure system health by recommending, planning, and implementing patches, system improvements, and upgrades
Maintain best practices according to ITIL and Oracle standards
Conduct research and provide recommendations and guidance on emerging application technologies
Ensure that system documentation is organized and kept current
Works with and develops key relationships with the business units to identify opportunities, establish a business case and implement appropriate improvements
Directs and manages team members in daily activities and annual goals
Develops, manages, and maintains relationships with vendors and consultants to address support and project activities
Ensures team develops documentation and training programs to assist in meeting business needs
Leads efforts to design, develop and implement completed projects for IT initiatives and internal/external customer use, and communicates effectively with other Lehigh Hanson teams during the SDLC
BS in Computer Science or a related field
Minimum of seven years of management experience within JD Edwards and HRIS
Proficient use of MS Office, Project, Excel, and PowerPoint
Strong communication/interpersonal skills, team leader/player, task management skills, project coordination/planning, negotiation/integration skills
Proven experience in systems analysis, training and documentation
Proven experience in overseeing the direction, development, and implementation of software solutions
Good understanding of manufacturing business processes
Good customer facing skills
Ability to determine root cause of complex problems
Ability to work on multiple Oracle assignments (Production support, enhancements, and Projects)
Ability to prioritize work of multiple individuals in a dynamic and fast paced environment
Desire to work in a fast paced dynamic environment

Senior Principal Business Systems Manager Resume Examples & Samples

Manage projects in the execution of identified software technology solutions. Complete project level performance reviews as well as participate in the completion of annual performance reviews for employees
Acts as a liaison between the business and other external business partners to manage the coordination of configuration, development of business process, enhancements, and stabilization of business systems
Responsible for configuration of system solutions, development, training and maintenance across all application areas. Interface with all levels of users to assist in defining and implementing business process requirements
Responsible for compliance with relevant regulatory bodies in the execution of software projects and related business processes. In addition, assists in managing the creation of policies and procedures for the business to meet these standards
Research and determine best business practices to meet the goals and objectives of the business utilizing available operational and financial systems and company resources
Manage task schedules and issue status reports
Validate and document configuration, enhancements, and development
Influence other functional areas of the business to achieve business objectives. Facilitates meetings to resolve issues/problems
Establish, negotiate, and implement third Party IT Agreements for outsourced Infrastructure and Applications Support, along with vendor management
Create and manages detailed project plans used to drive successful project completion
Design, develop and implement a self-service information delivery model using portal
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations

IT Business Systems Manager Resume Examples & Samples

Lead, manage and direct the IT Business Systems team personnel who are responsible for all aspects of the organization’s information processing architecture and application systems to allow the appropriate level of technology and to enable the organization to meet their business objectives while meeting the security and audit requirements
Prioritize projects so that resources are effectively allocated to complete the work that will have a significant business impact; Review status of team projects and provide direction
Lead large scale projects that affect multiple groups; Interface with the business partners to ensure projects have proper impact; Provide direction, leadership, and positive influence to leadership in various departments across the organization
Direct and assist the IT Business Systems group to ensure systems are available and reliable with any system downtime addressed with the appropriate sense of urgency and root causes of downtime are identified, documented and analyzed to minimize future interruptions
Assess and document the performance of the IT Business Systems team personnel providing proper coaching, feedback and succession planning to continually increase and support the team’s performance
Manage outside vendors to ensure that services meet business needs; Work with vendors to form business partnerships and help ensure proper contacts and pricing are in place
Contribute in the formulation and execution of the organization’s strategic business plans covering the organizational direction, information flows and control systems
Assist with special projects and other ad hoc requests
Strong knowledge and experience in manufacturing business systems required. Experience in the implementation, upgrade, and/or conversion of Enterprise Business Applications
5 or more years of experience leading, implementing and supporting ERP and other business solutions
3 or more years of experience leading a support team
Experience in leading an IT strategy and transition as part of a Merger and Acquisition
Work in a team oriented environment and flexibility to perform in multi-task situations
Facilitate employee growth and development (technically and performance-related), provide effective one on-one coaching, effectively manage conflict and confrontation situations
Provide strong oral and written communication
Professional certification or advanced degree or related combination of a degree and/or professional experience; Strong knowledge and experience in manufacturing business systems
Strong knowledge and experience in manufacturing business systems
Experience in the implementation, upgrade, and/or conversion of Enterprise Business Applications
Working knowledge of network and PC operating systems
Demonstrated project management skills and project management software skills

Business Systems Manager Resume Examples & Samples

Vendor Management Experience
Business Systems Analysis and Process Improvement
Ability to manage and lead a team of Analysts
SaaS and experience with Yardi is a plus*

Business Systems Manager Resume Examples & Samples

Directing and leading the Business Systems function either directly or indirectly with focus on ISA 95 and Industry 4
Executing PLM strategy across Global Orthopedics worldwide
Developing, implementing and leading the Engineering Excellence Programs for Global Orthopedics
Transforming and standardizing the digital engineering capabilities to include CAD/CAM/OEE
Developing collaborative networks within J&J Corporate Franchises
Opportunity to build up a team as required to deliver exceptional performance to internal and external customers in the future
A minimum of 10 years overall industrial experience, and minimum of 3 years at a senior technical and management level
Previous experience in managing direct reports in medical devices or related industry is preferred
Profound experience in manufacturing, automation, IT-Systems is required
Program and project management experience
Expertise working with multi-functional teams in an engineering/operational environment
Working knowledge of MOM, ISA95, ISA88 standards
Languages: Business English, additional languages is a plus
Availability to travel internationally up to 30%
Willingness to relocate to USA, Ireland or Switzerland

Senior Business Systems Manager Resume Examples & Samples

Reconciling the Oracle general ledger to HFM, maintaining account hierarchies, and building standardized reports
Work on automations and improvements for existing HFM processes as well as monitor and resolve HFM issues logged through ITSM
Responsible for creating and maintaining a technology roadmap to ensure that financial reports and other critical deliverables continue to be produced efficiently and effectively
Provide recommendations for patching, upgrading, and / or replacing existing systems as appropriate
Work with current reporting tools while also focusing on building a longer-term vision for technology usage within the Controller’s group
Perform daily reconciliation of data between Oracle EBS and HFM
Complete all monthly maintenance activities (adding new accounts and RCs)
Partner with the Accounting Analysis, SEC, Regulatory, and Capital teams to gather requirements. Develop / update reports per requirements
Update and maintain system documentation and training materials
Work with Oracle Support and OMCS to resolve infrastructure issues
8+ years experience working with accounting / financial applications
Experience in the banking or financial services industry a plus
Experience with HFM a plus
Proficient in SQL and VBScript

Business Systems Manager Resume Examples & Samples

Documenting and improving business processes
Developing overall knowledge base of Company system including ERP, Sharepoint and others
Identifying and implementing ERP system functionality that will improve processes
Responsible for ERP system administration including
Experience with Netsuite or other SaaS based ERP systems
Experience using and supporting ERP systems, Sharepoint, Microsoft platforms
Strong database experience, including the use of SQL and other tools for extracting data and converting it to information
Strong knowledge of effective business processes
Ability to effectively document process flows
Critical problem solving skills
Ability to identify best of class solutions to high level business issues in a cost effective and timely manner
B.S. degree in business systems, business management or related field
10+ years of experience in analyzing and improving business processes
Exceptional skills in database software including MS Excel, Access, Visio, SQL

Business Systems Manager Resume Examples & Samples

Provide first line support for any system issues impacting the Revenue and/or Accounting teams
Monitor critical system interface health and drive continuous improvement projects for any interface failures
Maintain pristine data in Revenue Systems, particularly complete and accurate transactional data
Ensuring consistently reliable reporting from systems and demonstrate subject matter expertise for any reporting needs
Develop KPIs and dashboards that enable real-time monitoring and reporting of data/system health, as well as team performance
Complete data set-up and management as required to support the launch of new products or enhancements to the system
Lead Business/Systems Analysts/Application team members located in multiple time-zones
Establish and improve processes that protect financials against configuration changes that will present financial misstatement
Manage and execute user acceptance test effort, data, and cases, and identify pertinent performance metrics
Acts as subject matter expert in cross-department projects as representative of the capabilities and needs of the Finance teams
Review solution designs with the IT project teams to ensure systematic solutions are scalable and high quality. Guidance includes configuration suggestions, standard practices, data extraction, and roadmap discussions
Maintain existing systems and data, including hierarchies and system configurations as appropriate, according to defined SLAs
Systems supported primarily include SAP ECC, RevPro, SAP BW, and SAP BPC (consolidations only). Additional systems may be in scope for selected projects: Ariba Integration, Blackline Integration, BOBJ, Concur Integration, Vertex and other non-SAP systems such as SFDC, Apttus or other SaaS systems that may be implemented
Identify training gaps and create training opportunities when needed, including guidance on execution of SAP transactions
Perform key functions to recruit top-notch Accounting Systems staff including interviewing, hiring, monitoring, employee feedback and documentation, counseling and coaching, and performance management / improvement when needed
Provide subject matter expertise to stakeholders outside of Accounting Systems, including Sales, Marketing, Product Groups, Operations, regarding accounting systems and processes
Provide ad-hoc system support as required including for month-end and quarter end close process
Ability to interact effectively with executives, functional peer groups and subordinates to gain commitment and cooperation from others, especially those in other departments with competing priorities
Understanding of cross module/system impacts
Strives to improve performance and to have a significant impact on department’s success
Has proven success with the development and implementation of at least 2 or more SAP go lives (including FICO module)
Manage teams tasks and ensure completion of assignments under aggressive time constraints
Adheres to practices that improve operational efficiency via expanded communications with key process constituencies including IT, sales, and services
Effectively gives direction to team members in order to accomplish a goal
Domestic and international travel as needed. Ability to accommodate schedule to work off hours to support international discussions, close operations, and project efforts
MBA or Master’s degree preferred
3-5 years of Financial Systems Implementation/Management experience
1-3 years of experience in a process improvement focused environment
Knowledge of PL SQL and/or RevPro revenue system

Business Systems Manager Resume Examples & Samples

Responsible for developing team by creating individual training plans, an on-boarding program, an understanding of how to execute and document the validations that were performed
Developing efficiency within the process
Ensuring consistent communication of all validation activities
Organize the communication between the members of the team and other key stakeholders
Maintain schedules and coordinate activities of team. Provide input on the level of effort, environment requirements, identify resource/skills and validation schedule
Monitor the completion of tasks within established schedule while ensuring that objectives are met
Interface with various levels of management to report on project and program milestones and to present project needs and technical knowledge
Develop solutions to difficult problems, which may require ingenuity and creativity
Responsible for defect tracking and appropriate resolution. Monitoring and reporting on problem resolution, utilizing Application Lifecycle Management and Jira
Identify and recommend changes to established practices and policies; continually seeking improvement opportunities
Responsible for coaching and development of team
Responsible for overseeing the execution and defect management
Responsible developing the teams business and systems knowledge to ensure all scenarios and risks are covered
People management and development
Strong communicator with excellent multi-tasking abilities
Inquisitive and detail oriented
Knowledge of the Software Development Lifecycle
Managerial and leadership experience; demonstrated skills in quality assurance methods/processes and practices
Proven ability to conduct accurate needs analysis, solve problems, assess capabilities, build and motivate teams, and manage software changes
Ability to develop the skill sets of staff
Solid understanding of Agile
Ability to work well in a matrix type organization
Time management skills and organizational skills
Experience in managing onsite and remote model team
Strong skills and 3+ years of experience as a business systems analyst
Excellent written and oral communication skills and demonstrated ability to interact with all technical and non technical members of the organization
A college degree, specialized training or equivalent work experience
Experience leveraging software validation approaches and best practices to ensure overall integrity of system and it is working properly

Business Systems Manager Resume Examples & Samples

(Project Management Focus)-
(Portfolio Management Focus)-
(Analytics)
(Operational Expertise)
(Technical Capabilities)
(Vendor Management)
(Recruiting)
(Staff Development)

Lead Project Business Systems Manager Resume Examples & Samples

Analyzes complex business problems to be solved with automated systems
Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements
Designs details of automated systems
Provides details to developers regarding what should be included in the software, application, or product to ensure it is included for client roll-out/implementation
May provide consultation to users in the area of automated systems
May lead cross-functional linked teams to address business or systems issues
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions
May include company-wide, web-enabled solutions
Able to assemble, analyze and evaluate data and be able to make appropriate and well-reasoned recommendations and decisions to support the business and project teams
Able to assess a situation, receive input from stakeholders, and select a course of action
Able to clearly communicate and articulate, both written and verbally, detailed specifications (e.g., project requirements, requested changes, and testing results)
Able to create and update specs/documents, and assess completeness of requirements information received
Able to develop and maintain relationships within the organization and/or with external partners, and understand the unique needs of each partnership
Able to document information effectively through databases, knowledge warehouses, and other shared space
Able to lead effective client meetings, negotiate deliverables, and drive successful outcomes
Able to make proactive recommendations
Able to properly interpret customer needs, and translate into understandable written requirements
Able to understand and support well-reasoned recommendations and decisions to support the business and project teams
Able to work in a dynamic, fast paced and often changing environment
As needed, able to serve as a liaison between: developers and users, clients and companies, and management and IT
Excellent drive and initiative, and sense of personal accountability
Excellent knowledge of the industry
Excellent organizational skills and interpersonal skills
Excellent problem solving skills in order to move toward a project’s successful completion
Excellent technical platitude, and understand both business and technical language and ideas
Able to mentor and train less experienced peers
Able to lead a project and solution, in addition to a work-stream within a solution
Able to manage and/or oversee 3 or less direct reports
Interface with the client and internal Epsilon technology delivery teams, to support the design and delivery of medium to large scale marketing database solutions
Lead requirements gathering sessions with client, translate requirements/business rules into functional/business specifications
Create test plans; develop quality assurance methodologies
Lead client in user acceptance testing; and identifying, managing, escalating and mitigating risks for a timely project delivery
Collect and maintain project documentation; lead internal and client-facing meetings
Summarize technical design to a non-technical audience while providing direction to the delivery team
Ensure delivery best practices for marketing processes and operations efficiency
Marketing campaign tool knowledge and/or marketing CRM experience preferred
Understanding of Project Management principles is a must
Requires 8 years of related experience
At this level, postgraduate coursework may be desirable

Business Systems Manager Resume Examples & Samples

Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues
Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions
Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
Conduct research on software and hardware products to justify recommendations and to support purchasing efforts
Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization
Create system design proposals
Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions
Ensure compatibility and interoperability of in-house computing systems
Create system models, specifications, diagrams, and charts to provide direction to system programmers
Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support
Provide guidance and/or instruction to junior staff members

Acuity Business Systems Manager Resume Examples & Samples

Assist ABS Director in driving the appropriate use of lean tools and action plans within the group in support of the corporation's overall strategy
Support implementation of growth tools (such as Voice of Customer collection, Value Stream Mapping, sales funnel, value selling, value pricing, new product introduction, and product life cycle management, etc.)
Assist in identifying and supporting opportunities to enhance profitability and growth through Visual Management Systems and Daily Work
Aid in administering trainings and implementation of continuous improvement activities as directed by the ABS Directors
Aid in implementation and administration of best-in-class lean processes and infrastructure suitable to the scope and size of the business group
Provide tactical support in the execution of Strategy Deployment
System administrator for organization's continuous improvement tool housing key metrics, strategy deployment and lean training programs

Business Systems Manager Resume Examples & Samples

Master of Science in Computer Science, Information Systems, Engineering, Science, Math, or related field with the relevant experience and skillset
3 + years of hands on administration and support of SharePoint environments
3 + years of hands on Windows Server 2003 / 2008 experience, preferably in a larger network supporting more than 2000 users
Experience migrating sites / content / configuration / web parts from WSS 3.0 to SharePoint 2007 / 2010
Hands on administration and support of SQL Server 2005 / 2008 database environments
Must be experienced in designing, implementing, and maintaining current Windows Server Products including, SQL (2005 / 2008), IIS, Active Directory, VMWare
Must be experienced in supporting .NET applications
Strong written and verbal communication skills, along with customer services, troubleshooting, and problem solving skills
Experience with HTML5, CSS, Javascript, VisualStudio, and SharePoint Designer
Experience with Agile Development / Scrum Methodologies

Business Systems Manager Resume Examples & Samples

Identify and resolve system issues
Review and analyze existing systems effectiveness, efficiency, and performance
Develop, share, and leverage technology and technology use (processes) best practices
Analyze current internal business processes and work closely with the Business to best align technology and process for business gain
Hands-on experience with technical administration of MS-Dynamics AX 2012r2/r3 and related infrastructure applications is required
Proven experience in overseeing the direction, development, implementation and life-cycle support of software solutions
Good project management skills and/or substantial exposure to project-based work structures
3-5 years technical experience with one or more of the assigned business systems

Business Systems Manager Resume Examples & Samples

Oil and Gas experience with strong knowledge and experience of the specify industry business processes, applications, data modelling and related technology infrastructure, Security, IT management and QHSSE
Finance qualifications
Oracle EBS
Provided Solution leadership for a large Oracle ERP project
Review and approve all process and technical documentation, ensuring it aligns with the overall business objective of the initiative and is in line with design standards
Ensure repository for training documentation is accessible and that projects update documentation
Responsibility for shared / central document stores (eg Oracle E-Business Suite area of intranet)
Understand segregation of duties concerns within and between functional areas
High level understanding of user permissions / roles and impact of assigning / not assigning them
Understand at a high level Oracle E-Business Suite functionality for each area
Understand at a high level flow of data between functional areas
Understand at a high levelinterfaces between Oracle E-Business Suite and external systems / processes
Review changes for conflicts with other areas (eg changes to format of shared master data, ie cost objects which might be used by time writing, finance and HR)
Understand impact of system changes on support documentation and ensure appropriate updates are made by change owner and project teams as required
Provide SME input to projects, identifying where additional stakeholders, e.g. BPOs from other functional areas should be involved
Provide SME input to projects and change boards for changes external to Oracle E-Business Suite but which could have an impact on Oracle E-Business Suite (e.g. network changes)
Assist business to prepare test scripts for changes / projects
Support business with UAT, if needed, helping to document issues
Work with developers for unit testing and pre-UAT to ensure changes are robust before business is asked to perform UAT

Business Systems Manager Resume Examples & Samples

3+ years of experience in developing and managing project plans using resource management with Microsoft Project
3+ years of experience with developing briefs, presentations, and reports for senior management review
Knowledge of Information Assurance, Certification and Accreditation, and DoD system compliance requirements
ITIL v3 Foundations Certification
CAPM or PMP Certification
Experience with consulting in DoD DevOps
Experience with IT Service or Help Desk

Digital Business Systems Manager Resume Examples & Samples

Plans, tests and executes projects and supports day-to-day operations
Identifies, analyzes and resolves user problems as they occur
Responsible for system enhancements and works with agencies to develop ongoing reporting and tools
Plans, tests and executes projects and supports day-to-day operations for Treasury Management-related systems

Business Systems Manager Resume Examples & Samples

Manage daily, weekly, monthly validations of the feeds into Business System tools. Confirmation Monthly, Yearly of external information systems contain accurate CCBCC information
Respond and research discrepancies
Propose solutions and gain consensus amongst stakeholder
Notify users of potential breach of data integrity
Work with Help Desk and others to meet emergency and routine needs
Development of new reporting solutions (20%)
Query and define unmet reporting needs. Document using flowchart and other tools information and process flow
Act as SME with IT partners to bring new reporting solutions to fruition
Test new solutions for data integrity and process so ascertain that it meets reporting requirements Redefine MMsource data files (EDW)
Coaching, Training, Developing Training materials (20%)
Write SOP’s
Create training materials as required to support new reporting needs and processes
Provide training sessions as requested
Answering (Responsive ) calls from organization (20%)
Within Service Now environment, respond in timely manner to service request tickets
Provide information and training documentation to helpdesk as needed
Supporting Business System processes (including creation of data) (20%)
Project work to include ARTM, Margin Minder annual budget load, Coke One, and other Business Systems as needed
Integration of new branch data
Restructure data feeds as needed to pull from new enterprise system
Developing training materials for Business Systems, across mediums (manuals, videos, etc)

Business Systems Manager Resume Examples & Samples

Delivery of new initiatives & management of B2B projects including all phases of implementation
Manage expansion of new customers/trading partners to existing B2B processes
Manage 1st level production support of B2B transactions and the general support of existing customers/trading partners on B2B processes
5+ years’ experience in supply chain, systems analysis, consulting, and/or project management
Strong working knowledge of EDI, SAP, Consumer Packaged Goods industry standards, process improvement, and Global Data Synchronization Network is helpful
Demonstrated ability to lead teams as well as create and manage project plans to achieve milestones and deliverables
Working experience with systems implementation methodologies
Strong leadership, analytical, and communication skills
Ability to represent Nestlé to customers and 3rd parties
Excellent coaching and facilitation
LI-HL1

Principal Business Systems Manager Resume Examples & Samples

Manage the implementation and support of software applications. Implementation projects are medium to large in size
Act as a liaison between the business and Corporate Information Systems to manage the coordination of the configuration, the development of business process, enhancements, and the stabilization of the business systems
Coordinate the configuration, development, training and maintenance across the sales, marketing and customer service organizations. Interfaces with all levels of users in these organizations to assist in defining and implementing the business process requirements
Assist in managing the creation of policies and procedures for the business and ensures adherence to CIA, FDA guidelines and GMT compliance
Responsible for provision of post implementation support
Research and determine Best Business Practices to meet the goals and objectives of the business
Support the business in the development of system reports to manage and measure the business processes
Provide assistance to other staff with complex tasks that require considerable judgment and initiative
May escalate difficult/complex issues to supervisor/manager for resolution, as deemed necessary
Assist with various projects as assigned by a direct supervisor
8 – 12 years’ related experience; or a Master’s degree with 6 years’ experience; or a PhD with 3 years’ experience; or equivalent directly related work experience
SAP Experience: - 7 years of SAP implementations and support of software applications for a business to include the development of business processes, planning, the execution of configuration, and the management of projects through implementation
Excellent presentation, expectation management and training skills; consistently meeting specific needs of various client groups, project teams, and target audiences
Proficient in establishing working relationships with B & C levels of management and financial executives, project team members, super-users and end-users – and their various steering committees
Significant experience in aligning and identifying appropriate SAP and IT functional and technical skills and resources necessary to meet strategic goals and business objectives within prescribed timelines and budget parameters
Experienced in managing a culturally diverse workforce and business environment
Ability to work cross-functionally in a matrix management environment
Proficient PC skills with MS Office Products
Must be able to facilitate meetings to resolve issues/problems with a win/win result

Dir-business Systems Manager Resume Examples & Samples

Bachelor's or Master's degree in Computer Science or related field or equivalent work experience
10 to 12 years experience in various aspects of systems development, including business analysis, development, architecture, project management, user interface design/information architecture, data modeling, etc. and with a minimum of 3 years on SPM or other related applications
A minimum of 3 years experience as a manager
Experience with a large, functionally diverse, and informed user base that demands high quality applications
Experience with business process reengineering, organizational change management, cost-benefit analysis and/or data modeling are all desirable

Business Systems Manager Resume Examples & Samples

Ensure that Amec Foster Wheeler ’More4Less’ methodology is applied across the various systems and processes
Drive collaboration across functions, operations, partners, etc. to maximize M4L benefits
Share M4L learnings across the Amec Foster Wheeler business, especially Asset Support
Ensure the various systems and associated business processes are established understood and operated in an efficient manner to service the projects and business needs
Identify and resolve issues related to the systems or associated business process, including performance monitoring
Drive technology adoption with a goal of achieving a paperless office (e.g. Digital Signatures, SharePoint, Electronic Document Mark-up
Support bespoke software development / enhancement projects required for BSP
Support the development of Annual Technology Plan
Support the Quarterly Review of Technology Plan Implementation and Driving Replication across Contract
Facilitate Lessons Learned Workshops following major events
Champion the identification and implementation of innovative systems solutions across all aspects of our delivery
Bachelor’s degree, preferably in relevant discipline to business line or in Business or Engineering
Have a proven track record in project management and leading multi-discipline teams
Commercial skills
Significant experience in EPC industry Engineering Management, with site experience, business improvement and systems experience
Leadership in EPC industry

Business Systems Manager Resume Examples & Samples

Act as a senior subject matter expert of the Autodesk Configure One CPQ Platform and expert on related Sales Force Automation systems
Responsible for the CPQ Analyst team including maintaining required skills and experience, continuous training and updating them, and their career development
Manage project targets to ensure that goals are met on time with controlled scope and risk
Regularly report on project progress and ensure regular and clear reporting and communications of project status
Establish a strong working relationship with Sales leadership, lines of business, and product management to ensure that the CPQ system’s capabilities align with current and future market and business demands
Establish proper CPQ service levels and project prioritization across the overall business
Responsible for the CPQ platform development, support, administration, monitoring, and security ensuring vetted business requirements are met and \ or exceeded. This includes efficient administration, stable operations, and continuous improvement \ optimization of these environments
Define and enforce standards across the CPQ system
Work with the CPQ platform vendor, Autodesk Configure One, to ensure product costs, roadmaps, and strategic outlooks are aligned with key strategic initiatives
Responsible for the overall CPQ business requirements gathering, development execution, testing execution, quality assurance execution, production execution, and continuous improvement \ enhancement \ defect correction execution processes
Continuously maintain a CPQ system project list as well as its prioritization, ensuring the project list represents the needs and priorities of the overall business and is properly aligned to it
Serve as the cross-functional project manager for all CPQ projects, ensuring proper coordination across all business functional areas and IT
Work with key Sales Operations leadership positions to establish leadership, vision, and overall management across the Sales organization
Identify emerging systems and technologies to be assimilated, integrated, and introduced within the business that provide business benefits
Work with the overall Sales Operations organization to ensure continuous improvement across the organization as well as with both existing, and new, services. Process optimization is a required focus area to ensure efficient services and service delivery
Oversee the integrity and continual improvement of the CPQ system to support the business. This includes maintaining focus on customer service and maintaining \ meeting business established service levels while continually improving them
Ensure the CPQ system stays current and competitive with respect to the capabilities it provides. This includes the continuous maintenance of these existing configurators and capabilities along with their continuous improvement
Oversee the development, design, and implementation of new CPQ capabilities and services the business requires. Collaboration IT is critical
Ensure compliance with all current and forthcoming standards, audits, security requirements, etc. Maintaining proper documentation, monitoring, and reporting are critical

Business Systems Manager Resume Examples & Samples

Monitor and sustain efficiencies within OnBase and RightFax modules
Provide second level support for any user issues
Serve as primary liaison with document management vendors
Serve as SOX 404 IT compliance manager for New Brighton IT, interacting with internal and external audit firms to support compliance testing
Provide day-to-day work direction, write performance appraisals, identifies staffing requirements and provide staffing recommendations for team members
Develop appropriate standards, procedures and technical reference documentation
Work with Technical Services, Oracle Applications, and Reimbursement Applications teams, both onshore and offshore, within IT department to complete user driven projects and/or requests
Meet with representatives of user departments to analyze problems, define requirements, develop project plans, and recommend alternative solutions
Assess application updates for fit with business requirements. Serve initially as internal advocate for upgrades; once approved, serve as project lead
Develop solution designs for OnBase and/or RightFax application modules
Develop technical documentation as required
Respond to questions from internal and external auditors
Collaborate with IT management on internal controls development and ongoing effectiveness review
Perform all duties with minimal supervision
8 – 10 years of experience in information systems or related field
Previous supervisory or leadership experience with a professional staff
Previous experience working with offshore business process outsourcer (BPO), utilizing Citrix provisioned desktop applications, like document management systems preferred
4 years SOX 404 Compliance experience
At least two years of OnBase application administration/development required
Strong knowledge of document/image management and retention in a healthcare/insurance billing business
At least two years experience with the two-way integration of document management systems with 3rd party billing applications
Experience designing and implementing electronic file distribution technologies (i.e., desktop faxing)
Must be available to work outside normal business hours on periodic support or emergency basis

Business Systems Manager Resume Examples & Samples

3+ years prior professional experience in a Business Systems Analyst role or similar application development and support role
Experience working with database and data warehouse/business intelligence environments
Technical background with an understanding of systems architecture, Application Programming Interfaces, and integration best-practices
Excellent written and verbal communication skills; ability to express complex technical information in understandable and rigorously accurate terms
Experience providing excellent service to internal and/or external customers
Strong ability to work independently and manage one’s own time
Strong Microsoft Office, Project, and Visio skills
Experience working on systems integration or business intelligence projects
Product management or SDLC experience
Project management experience or credentials (CAPM/PMP)

Business Systems Manager Resume Examples & Samples

3-5 years of experience in financial services
Experience and knowledge of process improvement concepts, tools and techniques including performance measurement
Demonstrated excellent analytical and logical thinking. Proven creative problem solver. Ability to champion change and influence people to adopt new ways of performing work
Demonstrated effectiveness in interpersonal, verbal and written communication skills interfacing with management and external suppliers
Demonstrated ability to design complex processes that include vendors and other third parties
SQL and/or SAS experience
Experience working on a geographically diverse team
Candidate should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity
Bachelors degree desired, preferable in a STEM field

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Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

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Business Systems Manager Resume Examples & Samples

Asset & Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

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Business Systems Manager Resume Examples & Samples

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Business Systems Manager Resume Examples & Samples

Business Systems Manager Resume Examples & Samples

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