Travel Team Leader Job Description
Travel Team Leader Duties & Responsibilities
To write an effective travel team leader job description, begin by listing detailed duties, responsibilities and expectations. We have included travel team leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Travel Team Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Travel Team Leader
List any licenses or certifications required by the position: GTMC, PAA, TICO, GDS
Education for Travel Team Leader
Typically a job would require a certain level of education.
Employers hiring for the travel team leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Legal, Medical Science, Health, Education, Accounting, MBA, Associates, Finance, Management
Skills for Travel Team Leader
Desired skills for travel team leader include:
Desired experience for travel team leader includes:
Travel Team Leader Examples
Travel Team Leader Job Description
- You will manage and distribute the work of functions within Account Management, primarily for the SME segment and AM Support
- You will be planning and executing tasks towards goals
- You will take up reporting and analytics and follow up on key figures and profitability
- You will support the development of sales budget, forecast, goal achieved on the AM / customer portfolio and support Account Managers with reports and statistics to the customer
- You will ensure that your team has the skills and tools to fulfill their duties
- You will ensure that Salesforce is updated continuously
- You will support the Director of Account Management with the development of customer segmentation, goals and campaigns
- Management and motivation of accountants
- Ensure ethical and accounting principle compliance
- Ensure smooth daily operations by proper allocation of transactional volume to the team/ avoid workload allocation issues or improper allocation leading to inefficiencies of some and overload of other employees
- Demonstrated passion for service with the ability to resolve customer issues and concerns
- Minimum 5+ years travel industry experience required
- Axcess@Home Agent must complete and meet the requirements of the Work Environment and Safety Assessment
- Pacific, Mountain or Hawaii-Aleutian Time Zones preferred
- Minimum 2-3 years Leadership experience within a Call Centre environment
- Must be FAIS Compliant and have completed the RE(Regulatory Exam)
Travel Team Leader Job Description
- Support the timely reporting of key financial information
- Support compliance with local and US GAAP accounting rules
- Quality and SOX controls
- Responsibility for results of the team, quality of work, people rotation and staffing
- Participate on transitions and process stabilizations and alignments between BUs
- Drive continuous improvement and cost saving within the department, train and support team member to actively participate on CI projects
- Branch and team presentation
- FCM Corporate Travel Assistant Team Leaders will receive a base of $42,000 plus uncapped monthly incentives
- Exceptional career progression with opportunities across the globe
- Fast-track leadership program to develop the future leaders of our business
- Ability to prioritise and control workload of a team
- 5 to 10 years’ overall business experience with at least 3 years of that in Sourcing, Logistics, Indirect, Supply Chain, or Procurement roles
- Experience & Demonstrated Abilities to Drive Cost Improvements Via Expert Negotiation Skills & Process Management Discipline
- Cross Functional Management Experience That Required Expert Facilitation Skills
- Specific Experience with Indirect Supply Base That Provides Business Services
- Policy Deployment Experience & Knowledge of Danaher Business Systems
Travel Team Leader Job Description
- Coaching and developing team members to improve performance
- Motivating and maintaining the spirit of the team
- Monitor teams performance to ensure they meet goals
- Implementing and evaluating all new processes and procedures
- Monitor trends and patterns in agent and team performance to identify problem areas and take action for continuous improvement
- Maintaining effective relationships and communications with clients and vendors
- Manage and lead a team of driven sales agents to hit team sales goals
- Mentor, coach, motivate and develop sales agents
- Manage sales leads and sales pipeline
- Partner with Operations and Business Development teams to align focus and department goals
- Administer performance figures and manage real time issues to ensure travelers’ calls and emails are met in line with service level agreements
- Lead and develop team effectiveness through 1 to 1 coaching, feedback, performance reviews, quality checks, regular team meetings and formal appraisals
- Knowledge of lean manufacturing practices will enhance the candidate’s ability to communicate with DHR business associates
- Ability to work well in a multicultural, cross functional environment
- Functional Training - Demonstration of continuing education in sourcing and supply chain
- Ability or experience of leading small teams
Travel Team Leader Job Description
- Collaborate with Marketing to ensure generation of high quality leads and build online presence for Groups department
- Work with Vice President to develop and deliver annual department strategy and focus
- Managing all aspects of the store's business environment
- Branch and team visual presentation
- Supporting the Section Manager
- Motivating and supporting the team
- Dealing with VIP Clients and client feedback in a calm and professional manner
- Agent training
- Monitoring travel team workload and performance and ensuring a high level of service is provided
- A diverse range of corporate customers as you take on responsibility for a range of group bookings
- Working knowledge of Microsoft Word and Microsoft Outlook
- Ability to use good judgment to make independent decisions
- Assimilates and applies benefits & expenses policies and procedures consistently
- Knowledge of benefit schemes
- Proven sales ability with consistent figures
- Minimum 12 months experience within corporate travel
Travel Team Leader Job Description
- Supporting the vision, goals and focus for the team
- Internal presentations to key stakeholders within FCTG Corporate
- Retaining your existing pipeline while working with your BDM to grow and generate new TTV
- Book reservations for air travel, hotel and car rentals, with detailed follow up for completion and changes to complete the reservation
- Expertly use the appropriate tools and systems to complete requests
- Maintain, actively communicate and seek expansion of current knowledge of the state of the various entertainment divisions/travelers supported
- Provide the customer with the required industry information, such as low fares, exchange costs and penalties
- Accurately log any client complaints and share with management for review and resolution
- Proactively provide feedback to management to avoid future customer issues
- Respond and follow through on customer inquiries and complaints received directly from the traveler or from the client's management
- Team player, ability to develop your staff
- Great business sense
- Proven past record with strong systems
- Extensive knowledge of company, systems and policies
- Have passion to drive the business
- Create a fun and exciting work environment