Office Team Leader Job Description
Office team leader
provides support and coverage to various areas of the Front Office, including but not limited to: Reception, Dealer Registration, administration of liens, ordering & administration of registrations, Ebusiness, Accounting assist with collections, assist and back up to the Office Manager.
Office Team Leader Duties & Responsibilities
To write an effective office team leader job description, begin by listing detailed duties, responsibilities and expectations. We have included office team leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Management of initiatives such as definition and implementation of solutions to enable automation of trade level upfront margin calculation margin modelling and testing
Strong awareness of Industry change impacting the Derivatives Environment
Timely resolution of incoming queries regarding a client’s portfolio
O Manage a team of partners (4-6) in regards to Clearing and Settlements
Manage and oversee the team in day to day efforts as related to all functions of Client Facing Middle Office
Establish and maintain close working relationships with senior members of the client’s organization reinforced by recurring client meetings both in-person and via conference
Ability to partner with senior members of Internal Global teams to effect change as needed to optimize the client experience
Partnering with senior technology members to strategically plan internal and external technology improvement initiatives
Ability to represent the team in key senior forums including client satisfaction meetings, project delivery meetings and KPI reviews
Acts as the lead programmer on multiple studies
Office Team Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Office Team Leader
List any licenses or certifications required by the position: FPC, CPP, SCRUM, CECRL, B2, SPHR, PHR, SPC, ITIL
Education for Office Team Leader
Typically a job would require a certain level of education.
Employers hiring for the office team leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Management, Hospitality, Tourism, Finance, Business, Business/Administration, Education, Paralegal, Retail Management, Economics
Skills for Office Team Leader
Desired skills for office team leader include:
Client and CLS systems
Investment products
Various distribution
Excel
Various WMS
ESP and RKS helpful and advantageous
FX
Financial instruments
Food Hygiene and Safe Working Practice
Front to back Operations process
Desired experience for office team leader includes:
Availability to work on a rotating roster, weekends and public holidays
Ability to work efficiently and professionally under pressure
Degree educated in the science/health care field or nursing degree, or equivalent
Manages project timelines, budgets, and resources
Effectively assigns and communicates priorities and work direction to ensure completion of assigned tasks on time and within budget
Oversees the programming aspects of clinical trials from data extraction from trial databases through analysis and reporting, including integration of studies and submission data files
Office Team Leader Examples
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Office Team Leader Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of office team leader. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for office team leader
- Represents the department within the company and with interactions with client companies and regulatory agencies, as required
- Involved in hiring, training, and mentoring staff
- Leads multiple projects including mentoring programming team members and may be assigned direct reports including Senior Programming Analyst, Programmer Analyst, and Associate Programmer Analyst
- Conduct Procedure and work flow reviews to identify opportunities to increase efficiency
- Ensure team familiar with and understand requirements described in the Clients’ SLA’s, BCP’s
- To ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of the Hotel must be treated with utmost priority
- To be fully conversant with the responsibilities and duties of staff and management in the hotel
- Responsible for the effective and efficient running of operations and provision of all services of the hotel on a shift basis
- To ensure that the quality of service delivered by all the hotel Team to guests consistently meets and exceeds company standards at all times
- Welcome guests, whether on the phone or in the hotel, and ensure that the check-in and check-out operations are performed to the highest standards
Qualifications for office team leader
- BA/BS degree in statistics, computer science, biostatistics, mathematics or related field
- 4 years clinical research or related experience
- Must have experience mentoring personnel and coordinating the work of project teams
- Must have experience serving as a lead programmer on multiple projects
- Advanced SAS programming skills and understanding of database structures
- Good organizational skills across individual projects
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Office Team Leader Job Description
Job Description Example
Our company is searching for experienced candidates for the position of office team leader. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for office team leader
- Check remaining departures and ensure that corresponding bills are ready and correct with the supporting documentary proof
- Calculate accurate guests’ bills with the details provided by all other outlets in the hotel
- Prepare “debtors” billings and “debtors files” for the Accounts Department
- Keep all statistics and information available for all other services
- Forward all relevant information to other departments in the hotel
- Responsible for the cashiering procedures and cash float provided during your shift in the department
- Check the petty cash float at the start and end of the shift and enter the audit using the computerised documents
- Lead change-over briefs gathering or passing on all the information necessary to the smooth and efficient running of the shift
- Establish good working relationship with all staff, colleagues and managers throughout the hotel
- Help creating a good working atmosphere in the department and the hotel
Qualifications for office team leader
- Awareness for project budget creation, including modifying for project updates
- Ability to manage project budgets and risks
- Knowledge of clinical trials, ICH Statistical and reporting guidelines and GCP
- Delivery and Quality driven
- Minimum 3 years work experience in Front Office
- Excellence in both Korean and English
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Office Team Leader Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of office team leader. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for office team leader
- Assist Guest Services Executives in their daily work and to deal with any problems or guest complaints in a professional and efficient manner
- Function as a liaison between Guest Services Executives and the Front Office Manager, offering feedback and communicating both ways
- Monitor performance of Guest Service Executives and provide feedback & coaching to ensure they are maintaining defined Front Desk standards
- Print the Trace Report, action all traces and file the completed report at the end of the day
- Action the Room Discrepancy Report in close communication with Housekeeping
- Maintain the departmental stationary supplies and re-order as necessary
- Ensure that all Guest Service Executives report to duty on time and are well groomed
- Communicate closely with Housekeeping at all times about room allocation changes, pending departures, room moves and waiting guests
- Communicate closely with Guest Relation about VIP room allocation changes
- Communicate closely with Accounts about billing and cashiering issues
Qualifications for office team leader
- Candidate should have overall 6+ years of experience and 2 years in the current role
- Your have previous experience leading a team within a hospitality/café environment
- Your are an experienced Barista with strong customer service skills
- You have previous experience in a Front of House role including cash handling and stock control
- A strong leadership skills / team player with the ability to learn and work alone when necessary
- Ability to obtain formal qualifications in auditing
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Office Team Leader Job Description
Job Description Example
Our innovative and growing company is looking for an office team leader. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office team leader
- Follow up on any outstanding departures and to ensure that late check-outs are charged according to policy
- Prepare and carry out shift handover and to ensure that the desk is left tidy and that all work has been completed
- Schedule the meal breaks for all Guest Service Executives ensuring adequate manning at reception at all times
- Coordinate Room Moves and communicate them to all necessary departments
- Handle any pending bills (Pay-Masters) and follow up as necessary
- Conducts spot checks on Guest Services Float on weekly basis and reports any discrepancies to Front Office Manager/ Assistant Front Office Manager
- Be aware of the departmental budget and assist in maximizing room revenue and controlling departmental expenses
- Ensure that all Guest Services Executives have sufficient cash and change in their float
- Handle late charge letters in a responsible manner ensuring that the guest’s signature is on the applicable bill and that a receipt and letter is forwarded to the guest
- To maximize on sales opportunities up-selling the suites and promoting the hotels and outlets SPA facilities
Qualifications for office team leader
- Ability to supervise and mentor as shown by leadership of projects and team members
- Ability to obtain knowledge of government regulations in the country of employment
- Undergraduate degree with business/finance/accounting or law degree required
- Minimum five years of experience in the securities/financial services industry required with substantive knowledge of regulatory compliance in positions of increasing responsibilities
- Ability to supervise assigned staff with regular direction from OWB Director and more senior OWB supervisors
- Demonstrated project management, process improvement and goal attainment skills
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Office Team Leader Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of office team leader. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for office team leader
- Report directly to Smart Office Lisbon Team Manager
- Work with Team Manager to develop, analyse, enforce and monitor KPIs
- Assign tasks and define priorities for team
- Manage team’s schedule and availability to ensure business continuity and operational efficiency
- Develop and maintain training documents that support operations
- Involved in recruitment, appraisal and team’s personal development plans
- Act as a Single Point of Contact (SPOC) for day to day interactions between the team and London GM stakeholders
- Carry out the first level of escalation for queries and issues
- Ensure that answers to clients’ queries are provided in a timely and accurate manner
- Understand all services, procedures, guidelines and communicate same to all team members
Qualifications for office team leader
- Requires excellent written and verbal communication skills, including outstanding interpersonal and presentation skills
- Strong organizational skills with excellent detail orientation is required
- Minimum two years role as Team Leader or a similar role in a 4 or 5 star hotel managing a team (10 or more colleagues) in multicultural environment
- Two years or more experience as a Guest Services Executive in a 5 star hotel
- Provide continual evaluation and improvement of processes and procedures
- Perform all duties and responsibilities of a Smart Office Assistant when required