Assistant Team Leader Job Description
Assistant Team Leader Duties & Responsibilities
To write an effective assistant team leader job description, begin by listing detailed duties, responsibilities and expectations. We have included assistant team leader job description templates that you can modify and use.
Sample responsibilities for this position include:
Assistant Team Leader Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Assistant Team Leader
List any licenses or certifications required by the position: SQF, CPR, GMP, HACCP, FSPCA, UCC
Education for Assistant Team Leader
Typically a job would require a certain level of education.
Employers hiring for the assistant team leader job most commonly would prefer for their future employee to have a relevant degree such as Associate and High School Degree in Business, Performance, Education, Human Services, Management, Associates, Health, Leadership, Hospitality, Engineering
Skills for Assistant Team Leader
Desired skills for assistant team leader include:
Desired experience for assistant team leader includes:
Assistant Team Leader Examples
Assistant Team Leader Job Description
- Review of other payroll assistants’ input
- Distribution of reports for the SSC and Business Units to enable the costs to be checked and the payroll to be authorise
- Production and distribution of weekly payslip
- Dealing with employee, statutory authorities or Business Unit queries when require
- Production of P45s
- Provide holiday cover for Payroll assistants and partially for Payroll team leader
- Answering calls, triaging concerns of Chronic Care Management patients for Practice Based RN Care Manager, and providing pertinent information including patient education as directed
- Assist management staff with supervisory activities to assist the expanded care team
- Telephonic patient outreach to include recruitment into the Medicare Chronic Care Management Program
- Assist in generation of patient eligibility reports and other administrative reporting responsibilities in conjunction with Practice Based RN Care Manager
- Appropriate payroll related qualifications and evidence of CPD is preferable
- May conduct in person outreach to patients for recruitment into the Medicare Chronic Care Management Program
- Other duties and responsibilities as assigned by the Practice Based RN Care Manager
- Assist management staff with supervisory activities
- Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam
- Obtain lab/x-ray reports, hospital notes, referral information
Assistant Team Leader Job Description
- Analyzes and measures business department/merchandising trends
- Plans, organizes, directs and controls all center store, replenishment and merchandising department activities and operations
- Works cross-functionally with department heads in store planning and execution of ads, sales plans, inventory, displays and promotions
- Manages department production and markdowns
- Performs appropriate inventory procedures to ensure accurate and timeline inventories
- Creates a customer-centric culture by recruiting, selecting and training team members who are passionate about food and serving others
- Engages team members by bringing The Raley’s Way to life through inspiration and communication to include company goals, objectives, policies, and procedures
- Establishes a high-performing team through effective scheduling, efficient task assignment, recognition, fun, performance management and accountability
- Empowers team members to provide great customer experiences through helpful knowledge, friendly service and a caring approach
- Identifies and develops team members to leadership positions
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room
- 5+ years of executive secretarial experience with 3 years of supervisory experience in a professional environment
- Demonstrated maturity, judgment, self-confidence, and flexibility
- Oversees, plans and directs (with store leadership team) to ensure floor is adequately stocked, has appropriate product adjacency and presentation
- Establishes clear expectations of a clean and organized store
- Determines focus and delivers the visual plan appropriate to store’s needs
Assistant Team Leader Job Description
- Alerting the Team Leader of any issues that may impact the operation or customer service
- To work as part of a team delivering post, reprographic, portering and client support duties
- Perform biennial, special, and in- depth bridge inspections
- Produce reports documenting the inspection findings
- Respond to emergency structural inspections
- Supervise the workload of the team, allocating team members to optimise service provision, productivity and administrative support to the SST Leader
- Provide leadership to the team acting as a positive role model at all times
- Recognise the importance of forward planning to help the team plan, organise and coordinate their work
- Work with the SST Leader and to ensure the quality and controls of the department are maintained at all times and that all internal procedures are followed
- Encourage and build the team
- Maintains building and equipment to maximum operational condition
- Owns the Store’s Safety and Food Safety Program
- Manages receiving operations, backroom flow, planning, vendor communication, security and organization
- Acts as ambassador of the Something Extra Program for both customers and team members
- Ensures store and department signage reflects accurate and clear pricing
- Merchandises store to reflect value and positive price perception
Assistant Team Leader Job Description
- Work to build solid relationships with fellow team members in the field and lead by example when speaking to the surveyor In the field
- Help Manage the day to day workflow so that the team can meet its required service standards
- Demonstrate the ability to think on your feet and be positive
- Communicate effectively with the Regional Management Teams ensuring Surveyors diaries are optimised and delays with appointment bookings are minimised
- Focus on solutions rather than problems and provide direct to the team
- Assess own development opportunities and creates development plans to improve personal performance
- Communicate and provide information by relevant methods internally and externally to assist and enable organisational operations and effective service to connecting groups
- Maintain confidentially in all aspects of client, staff and agency information
- Ensure that all activities are processed accurately, quickly and in line with instructions
- Work with the Diary Management Team to ensure the quality and controls of the department are maintained and that all internal procedures are fully operational, paying particular attention to information security
- Continually evaluates and reacts to market trends to include consumer behavior, competitor openings and closings
- Must display exceptional leadership skills
- Acting as a mentor, coaches and supports staff in performing daily duties
- 2+ years of experience leading a team of 20+ employees where you responsible for hiring, coaching, and managing performance
- 7+ years of Claims Adjudication experience that required you to review claims rules and workflows
- Minimum of 1-year experience in a customer-facing operations background
Assistant Team Leader Job Description
- Work to build strong and fruitful relationships with fellow team members within the field
- Pursue work with energy and a strong accomplishment orientation
- Deputise for the SST leader
- Coaches the Customer Service Representatives effectively using side by side and remote coaching to ensure that customer satisfaction and AHT targets are met consistently
- Handles supervisor escalations on a daily basis ensuring a high level of customer service to customers
- Acts as the onsite subject matter expert answering and/or resolving inquiries and concerns, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority and speed, to ensure performance metrics are achieved
- Assists Customer Service Representatives/Marketing Consultants by providing professional, grammatically correct and culturally sensitive responses to customer inquiries and concerns
- Ensures that the Customer Service Representatives/Marketing Consultants understand the use of the CRM tool, technology, and knowledge base resources to effectively handle customer inquiries and concerns
- Assists Customer Service Representatives/Marketing Consultants to act as a liaison between customers, and dealerships, providing excellent service to both by following up and being organized and knowledgeable
- Assists Customer Service Representatives/Marketing Consultants with documentation to allow for an accurate historical view of customer’s contacts within the department and other departments
- Ability to follow up queries and resolve them satisfactorily
- Minimum of 1-year experience with escalation management and managing projects to SLA
- Minimum of 1 year of experience managing and developing a team of professionals – desirable not required
- Numerate/Literate
- BS or MS degree in Civil or Structural Engineering
- Daily travel to the NY metropolitan area