Senior Process Manager Job Description
Senior process manager
provides in-depth analysis and reporting for the business across the markets and channels - Focus on analytics, reporting and data consolidation across markets.
Senior Process Manager Duties & Responsibilities
To write an effective senior process manager job description, begin by listing detailed duties, responsibilities and expectations. We have included senior process manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Manage and lead international medium to large size projects (mainly containing process implementation and harmonization, system implementation, local policy creation, knowledge transfer, organisational recommendation and setup, ensuring sustainability of achievements) in strong collaboration with local SMT (HR, MD’s, FD’s, Controlling and Accounting), that means
Lead key corporate or cross-functional continuous improvement efforts ensuring that clear targets, goals and expectations are established, tracked, and communicated
Develop linkages to ensure alignment and accountability regarding continuous improvement within the business community
Develop and execute change initiatives involving people, process, and/or technology changes, including direct accountability for the successful execution of his/her assigned projects
Drive integration and collaboration across key project participants (e.g., business partners, marketing departments, IT, Compliance)
Ensure stakeholder engagement and effective communications across projects
Drive change adoption through employee readiness and control plans
Share best practices and lessons learned with the Marketing Change Management Team
Have successfully managed projects with 10 or more resources through full project lifecycle
Leads large and / or high-risk projects
Senior Process Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Process Manager
List any licenses or certifications required by the position: PMP, PE, CPA, CBAP, CBIP, LEAN, ASQ, CSA, ISO, ITIL
Education for Senior Process Manager
Typically a job would require a certain level of education.
Employers hiring for the senior process manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Engineering, Business, MBA, Finance, Technical, Management, Education, Computer Science, Accounting, Science
Skills for Senior Process Manager
Desired skills for senior process manager include:
Business analysis
Business/group processes
Lean process improvement methodology
Procedures and controls - In-depth
Project delivery practices and standards across the project lifecycle - In-depth
Standard desktop applications used by the business unit
Test plans and execution
Testing strategies
Accounting
American Express proprietary Analytics Platforms
Desired experience for senior process manager includes:
Be responsible for meeting strategic objectives of the project including overall revenue and profit objectives within scope, cost, and schedule
Collaborate with internal business partners on a regular basis to update existing RFP content and ensure accuracy
Satisfy commitment to Internal Audit by ensuring all Q&A sets are verified based on agreed upon schedule for update, once yearly
Manage stakeholders and project team communications
Review project performance and prepare status reports
Review and decision change requests with oversight from the program manager and project sponsor
Senior Process Manager Examples
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Senior Process Manager Job Description
Job Description Example
Our company is hiring for a senior process manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior process manager
- Create communications and management plans outlining stakeholder needs and reporting cadence
- Define reporting relationships within a project
- Lead project kickoffs to define expectations
- Gain alignment on project needs and expectations from multiple groups
- Report into the Marketing Process Improvement Function
- Accountable for the successful execution of projects to manage and improve the Marketing RFP process
- Lead and support ERP rollout
- Assumes responsibility and ownership for strategic initiatives funded projects, and has a great deal of customer contact and accountability
- Drive change management activities in strong alignment with market FD’s, MD’s and other Sr
- Develop and deliver a wide variety of stakeholder and executive presentations representing the business and technical teams
Qualifications for senior process manager
- A proven track record of delivering high quality results
- 3 years of experience in developing strategies
- Must have knowledge of all applications within the Consumer Default space their capabilities and limitations
- Bachelor’s degree preferred and MBA a plus
- Must have 7-9 years of experience in multi-store retail management
- Advanced knowledge of POS systems, Microsoft Word, Excel, and PowerPoint required
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Senior Process Manager Job Description
Job Description Example
Our company is looking for a senior process manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior process manager
- Ensure that our broad user communication understands the full range of capabilities that Rally and JIRA provide in best meeting our portfolio management, planning, product development, and reporting needs, performing a wide variety of trouble-shooting and problem-solving activities
- Oversee the total product life cycle for the IP and FC product lines utilizing a multi-generational product plan, interacting with technology, supply chain, sourcing, commercial, regional engineering and product applications to drive product platform penetration and market expansion
- Establish and deliver short and long term growth and profitability targets for IP and FC chemical and service products and develop execution plans to drive direct material productivity (DMP) improvement and cost out
- Lead and manage the product applications team to develop and execute launch plans to bring new product introductions to the market
- Have the courage to make tough decisions on product development, cost out and rationalization
- Work closely with supply chain and technology to eliminate low use or high cost products, consolidate product line offering, eliminate marginal use raw materials and substitute lower cost raw materials
- Directly own the portfolio and pipeline of NPIs and champion the Fastworks process and initiatives to get product and ideas quickly into the market place
- Own, direct, and review NPI Fastworks processes with technology and other stakeholders
- Stay closely connected with technology, commercial, and product applications to maintain a deep knowledge of current developments in the product line
- Evolve the product line related to the strategic markets as outlined in the business blueprint and growth playbook
Qualifications for senior process manager
- Deep understanding of the Agile methodologies such as Scrum and Kanban, the roles Product Owners, Scrum Masters, Developers and Testers play in the Agile environment
- Demonstrated understanding of "operational excellence" and process improvement programs and processes, with relevant experience driving them successfully within product development organizations highly preferred
- BA/BS degree is required with preference for degrees in Business Administration, Computer Science, Engineering or related fields highly preferred
- Process engineering experience and financial industry experience (preferred)
- Bachelors degree or equivalent experience in Process Management, Project Management, Operations, Communications or related discipline
- Very strong ability to communicate effectively with people from diverse backgrounds
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Senior Process Manager Job Description
Job Description Example
Our growing company is looking for a senior process manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior process manager
- Work closely to align remote monitoring and diagnostics into the product portfolio to add value to the customer and increase profitability for the respective IP and FC product lines
- Understand customer needs and then identify and implement process improvements aligned with customer outcomes
- Research best practices for process by understanding how we operate similar processes in other LOBs, how our peers operate learning from other industries
- Lead / support cross functional team (Command Center) in implementing process changes
- Determines the most appropriate metrics to apply to BPE initiatives and projects
- Develop, implement, update, and maintain strategy and methodology for business process excellence/continuous improvement including Execution and Improvement Methodologies
- Leads structured problem solving efforts and provides a robust process to problem solving and BPE projects
- Manage and continuously improve site Balanced Score Card (BSC)
- Develop and document strategic sourcing processes and standards for transportation category management
- Establish a supplier performance management system with standard KPIs and metrics reported internally and in a supplier scorecard, covering cost, quality, on-time delivery and service levels as appropriate for different transportation categories
Qualifications for senior process manager
- Strong Relation and Project Management Skills
- Devises multiple actions to position the business for ongoing growth and profitability
- Excellent university degree from one of the leading international universities or business schools (e
- Minimum of 5 years of water treatment experience
- 1 year of experience in Compliance or 1 year of experience in Risk Management
- BS in Engineering or related degree, Machine Shop & Robotics experience a plus
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Senior Process Manager Job Description
Job Description Example
Our growing company is looking to fill the role of senior process manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior process manager
- Create a single methodology to track savings (purchase price variance and cost avoidance)
- Identify ways to improve the effectiveness and efficiency of category teams
- Workstream lead in systems and processes integrations projects, resulting of business acquisitions /divestments/ amalgamations
- Working within a multi-discipline team to identify and develop potential process improvements
- Prepare project charters, project plans and change management plans
- Document current and future mode of operations and assess risks and opportunities
- Develop test strategy, plan and scenarios to meet deliverables within the required timelines and exempt of errors
- Leading the productivity program for the site including facilitating New Idea meetings
- Leading the site process and continuous improvement initiatives/projects including managing resource requirements, timeline and change management tools
- Assisting in management of the PE trainings, certifications, re-certifications and savings as required
Qualifications for senior process manager
- At least 2 years of process analysis experience or at least 2 years of data analysis experience
- At least 2 years of business consulting experience or at least 2 years of operations experience
- Bachelor’s degree in related area or equivalent industry experience
- Sigma Lean Quality Certification, Business Process Management Certification, Lean Certification, or Six Sigma Certification
- Expert in advanced business and process analysis and improvement methods, tools and techniques, project management, change management (Six Sigma, Lean)
- Comfortable with financial terminology, analysis and business case development
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Senior Process Manager Job Description
Job Description Example
Our growing company is hiring for a senior process manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior process manager
- Analyze relevant data to identify large scale improvement opportunities
- Using six sigma tools, review existing processes to identify waste
- Make recommendations for change to eliminate the waste identified, focusing on automation and long term solutions
- Monitor and measure the impact of the changes implemented
- Communicate new/updated programs, policies, and processes to the organization
- Liaise with other CS teams, to learn and implement best practices and to drive customer and associate experience improvements
- Provide a holistic view of cycle time performance and identify the levers which will drive improvement
- Partner with the Global Services organization and other business units on strategic objectives to drive large scale process change and innovation that will affect growth, customer satisfaction, productivity and operational excellence
- You are responsible for approving change requests process changes
- Participate in and/or lead cross-functional teams, and represent downstream development function on various project team
Qualifications for senior process manager
- Develops metrics and analyzes data for process measurement, identifying indicators for future improvement opportunities
- Enduring commitment to professional development as evidenced by track record of peer-reviewed publications, participation in technical conferences and commitment to professional engineering licensure or certifications
- Bachelors’ degree is required with a focus in Business Administration preferred
- Minimum two (2) years’ experience managing mid to large scale, cross-functional projects or programs
- Six Sigma, Lean Practices, Change Management and BPE tools
- Knowledge of cross functional business disciplines (sales, marketing, development, manufacturing, quality, legal, regulatory, information systems is required)