Process Management Job Description
Process Management Duties & Responsibilities
To write an effective process management job description, begin by listing detailed duties, responsibilities and expectations. We have included process management job description templates that you can modify and use.
Sample responsibilities for this position include:
Process Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Process Management
List any licenses or certifications required by the position: ITIL, PMP, CCNA, MCSA, ICS, FEMA, V3, LSS, TQM, CBP
Education for Process Management
Typically a job would require a certain level of education.
Employers hiring for the process management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Management, Finance, Education, Computer Science, MBA, Business/Administration, Graduate, Accounting
Skills for Process Management
Desired skills for process management include:
Desired experience for process management includes:
Process Management Examples
Process Management Job Description
- Evolve training and coaching plans for the organization
- Work closely with business partners to identify and maximize opportunities to use information and technology to improve service and/or business processes
- Oversee tasks and work products of any assigned junior associates
- Partnering with teams across the TECH organization to help support Solutions Delivery processes and controls
- Supporting and responding to various regulator and audit requests
- Designing and producing metrics (pilots) used to measure efficiency and effectiveness
- Identify and verify details of data and process management problems before determining an appropriate resolution, and summarize critical actions or alternatives for submission to senior management in the context of ETE analysis and metrics
- Analyze data and process management considerations, which must be incorporated into business requirements for ETE metrics programs
- Determine appropriate data and process management methodology to suit technology and business criteria
- Respond to changing business priorities (e.g., re-plan, re-prioritize, re-allocation of resources)
- Partner with enterprise stakeholders (ESM) to identify and implement value stream improvements
- Utilize metrics used to measure efficiency and effectiveness across purchase-to-pay value stream
- Manage and lead a high performing team of associates
- Bachelor’s Degree in Business Administration or Accounting, or Military experience
- 4 years of experience in process management or project management
- Master’s Degree in Business Management, Process Management, Project Management, or Risk Management
Process Management Job Description
- Provide authoritative analysis, interpretation, and opinion to support and guide business partners, executive management and client groups, ensuring the development of effective process metrics and analytics
- Participation in ad hoc projects to support Group Insurance key priorities and/or corporate initiatives and objectives
- Perform the AP and Procurement Operations monitoring and error correction processing
- Interface with systems developers and business partners
- Hiring, training, and supervising a team of vendor management specialists who are expected to assist with elements of the program
- Integrate with other control agenda work-streams to provide a comprehensive solution that delivers a comprehensive control framework across RCSA, Third Party Oversight, NBIA/Change Management, Issue Management
- Coordinates the Group Insurance vendor issues management process from the issue in-take process through to issue closure
- Tracks performance and reports vendor trends and results, completing periodic business reviews
- Consult and provide reporting subject matter expertise in advanced report development when new reporting and/or business intelligence solutions are being implemented
- Integrate and analyze large data sets, evaluating patterns and providing actionable insights
- Process Management Certification
- Partnering with operations fulfillment teams to design and enhance processes
- Driving process improvements and projects aligned with desired customer outcomes
- Analyzing, identifying, and correcting data issues with systems used in the Refund My Money and Settlements processes
- Influencing stakeholders and value chain performers for end to end process enhancements
- Do you have a Bachelor’s Degree or military experience?
Process Management Job Description
- Ownership of process design and documentation for all deal approval processes including SOAR, big deal pricing, and other pricing and deal approvals
- This person will be the team subject matter expert on the order booking process and assist sales and pursuit in fully understanding the requirements to book business
- This person will be the escalation point for big deal pricing approval and will attend all SOAR meetings
- Performing ad hoc financial and business analysis as needed
- Act as a project manager for moderately complex projects
- Achievement of financial goal
- Documentation and optimization of approval processes
- Help drive lean transformation and design processes based on customer centric model which meets all regulatory, non-regulatory and business requirements, tracks the appropriate metrics required to measure process health, has adequate controls in place to manage risk
- Be the process excellence evangelist, evolve training and coaching plans for the organization
- Impact team as a project manager on small, low complexity projects
- Do you have at least 2 years of experience in Process management?
- Do you have at least 2 years of Project Management experience?
- At least 2 years of experience in Process Management/Improvement
- At least 2 years of experience in Operation Analytics
- Masters Degree in Quantitative Field, Operations Research, Business Management, Process Management, Project Management, Risk Management, Communications, Computer Science or Information Systems
- Certification in Process Management
Process Management Job Description
- Manage several key EA governance / leadership meetings, including agenda support, tracking of action items, creating standing meeting content
- Manage Architecture governance processes as outlined in the EA Policy and related Standards and Procedures, including maintenance of process diagrams, formal documents, intranet pages
- Serve as liaison with Delivery Transformation to stay abreast of changes to overall Agile delivery practices, metrics requirements, and communicate those across the architecture community
- Drive the development of controls to mitigate risks for key architecture practices
- Partner across the architecture community and leadership to define on-going improvements to architecture governance processes, controls, and remediation of ineffective controls
- Identify opportunities to automate manual controls and partner with team members to deliver automated controls
- Create process maps and identifying control gaps and weaknesses and with impact analysis of deficiencies
- Develop and execute a strategy and process to define EA department multi-year plan and integrate and analyze multiple data sources for holistic insights to improving department performance and effectiveness
- Contribute on the team’s continuous business process improvement initiatives and targets
- Perform data analysis based on data collected from internal system as required
- Partner with Technology team to optimize Peoplesoft AP module
- Analyze and identify process opportunities across our vendor base to mitigate risks
- 5 years of experience in Construction Project Management
- Bachelor's Degree in Business Administration, Accounting, Management, Human Resources or Economics, or military experience
- Designing processes in Six Sigma framework and developing visual management systems
- Designing and producing metrics and data to validate we are meeting commitments to our customers and our process CTQs
Process Management Job Description
- Ownership of a Critical Business Process
- Strategic leadership to migrate campaign execution process to the destination technical platforms
- Share learning and define standard best practices cross different teams
- Consult and shape execution plan for complex marketing strategies
- Deliver marketing campaigns with superb quality
- Continuous improvement to the campaign execution process
- Facilitates key process events and fulfills customer requests and process deliverables through all phases of the process lifecycle
- Initiates, enables and supports process redesign and/or re-engineering initiatives and projects through continuous process improvements
- Performs process evaluations and develops recommendations by use of benchmarks, pilots, prototyping and modeling to assess potential use of new methods and workflows within a business and/or system process
- Evaluates business and systems processes for design effectiveness and resource utilization to ensure process performance meets targeted service levels
- Ability to define data delivery engineering process & activities, estimate resources
- Presenting to Senior Leadership across the value chain on process performance
- Identifying, analyzing and resolving data and process breakdowns
- Collaborating with teammates on larger initiatives
- Understanding the regulatory and compliance environment to ensure we meet the requirements
- At least 3 years of experience in Process Management or at least 3 years of experience in Project Managemen