Senior Business Process Job Description
Senior Business Process Duties & Responsibilities
To write an effective senior business process job description, begin by listing detailed duties, responsibilities and expectations. We have included senior business process job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Business Process Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Business Process
List any licenses or certifications required by the position: PMP, ITIL, LSS, SCRUM, V4, CBAP, CBIP, LBA, LEAN, BPM
Education for Senior Business Process
Typically a job would require a certain level of education.
Employers hiring for the senior business process job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Business/Administration, Engineering, Computer Science, Graduate, Finance, Industrial Engineering, Technical, Health Administration
Skills for Senior Business Process
Desired skills for senior business process include:
Desired experience for senior business process includes:
Senior Business Process Examples
Senior Business Process Job Description
- Uses metrics to develop recommendations related to business strategy and operations
- Proactively communicate with client key users/SMEs in order to best define customized digital solutions
- Provides technical solutions to a wide range of difficult problems where analysis of data requires evaluation of identifiable factors
- Map and analyze processes with stakeholders to identify both technical and non-technical improvement opportunities
- Leading or assisting in projects aimed to redesign or improve key business processes
- Assisting in the design and implementation of performance measurement systems for key business processes
- Provide Implementation Project Management and/or Support
- Understanding Client operational capabilities with the ability to communicate those capabilities to a prospective customer agency and analyze the gap between Client's capabilities and the customer's requirement
- Providing recommendations for process improvements that would better position Client to support large customer agencies and achieve various economies, such as those of scale
- Following up as necessary with Client and customer agency staff to complete data analysis efforts
- Ability to work in a team setting independently and under tight deadlines
- 12 plus years of extensive enterprise consulting experience, including implementation experience with BI solutions
- Ability to prepare and brief senior executives on complex business topics
- Utilizes process expertise to oversee adherence to quality, timeliness, and compliance requirements across global footprint
- Demonstrates the basic skills of an internal consultant, both in terms of client relationships staff interaction
- Knowledge of the Army C4ISR community, organizations, and missions
Senior Business Process Job Description
- Providing knowledge and expertise on continuous process improvement strategies, organizational redesign, change management projects, and performance measures for basic business process engagements
- Identifying, assessing, and recording near, medium, and long-term business needs and technology solutions
- Conducting requirements gathering meetings, prepare meeting notes and follow up on agreed action items
- Providing use-case scenarios
- Preparing and tracking project plans for project inception to completion
- Managing day-to-day individual workload, monitor milestones and critical dates
- Documenting business requirements and communicating them to build team
- Facilitating the implementation of new functionality, training and troubleshooting
- Assisting with implementing system requirements, such as program functions, output requirements, input data acquisition, and advanced technical research studies and applications
- Promoting teamwork and knowledge sharing in pursuit of effective problem solving
- 7+ years’ experiences implementing advanced manufacturing solutions in client-facing environment better focus on Smart/Lean Manufacturing or Dynamic Scheduling/Routing
- Familiar with various digital solutions which are applied in manufacturing process, with in-depth industry knowledge especially on Discrete Manufacturing Automotive, Heavy Equipment, Electric, Power
- Less than 2% Sick Leave Utilization in the past six months
- Consistently meets or exceeds individual performance goals in the past six months
- No Disciplinary Actions in the past six months
- Provides expertise and consultation in the overall business process outsourcing process from identification through post-implementation
Senior Business Process Job Description
- Tracking, analyzing, updating, and reporting status on multiple high-level initiatives
- Documenting and synthesizing information discussed in meetings
- Desktop publishing, including designing, formatting, writing, and editing evaluation reports and client deliverables
- Updating deliverables based on customer/staff / project manager feedback related to possible gaps, errors, and improvement opportunities
- Research best in class business process and formulate desired future state/design for new / improved business processes
- Analyze process models as they are, comparing them to desired future state and develop a strategy plan to implement the needed changes
- Help implement a system to control the change management of related processes
- Ensure the overall performance of all assigned projects by addressing resource, funding and timeline constraints
- Ensure all activities are carried out in accordance with appropriate internal and external Health, Safety & Environment procedures and safe working conditions and practices and supporting documents are in place
- Complete documentation for project development efforts (including use cases, requirements, test plans, process maps, and desk procedures) and working closely with our IT team and various business teams to ensure successful implementation
- Assists the business development team in representing company outsourcing capabilities to potential clients
- Uses metrics to assess outsourcing effectiveness
- Maintains currency with industry trends and forecasts
- Recommends modifications and/or new processes to maintain competitiveness in the industry
- Present recommendations on aspects of solution development and architecture and management processes for the U.S. Department of State Consular Affairs visa processes, procedures, and supporting systems
- ServiceNow System Administrator certificate English
Senior Business Process Job Description
- Designs, develops, test/implementation plans for ITSM processes, procedures and toolsets
- Leads organizational assessments of ITSM processes and supporting systems with respect to current ITIL standards
- Provides ITIL content knowledge for on-going process development, sustaining user base support, and strategic planning activities
- Facilitate cross- organizational process user meetings, training sessions and communications
- Identify and document business systems needs impacting specific processes
- Creates training plan for new/existing ITSM processes
- Oversees the development and integration of ITSM Systems Process, procedure, and training materials, with an emphasis on process integrations
- Creates and executes multi-level communication plan for ITSM road maps, strategic direction and process changes, ensuring stakeholder and leadership inclusion
- Acts as a mentor and coach to less senior employees
- Plans, performs and implements the most complex process improvement initiatives (such as Lean or Six Sigma)
- Ability to communicate effectively with senior U.S. Navy leadership
- Considerable knowledge of risk management associated with the assigned product lines, key business line functions
- Significant experience working as Senior Process & Business Analyst
- Experience in Access, Excel(Advanced), Visio, and MS Project
- Customer interfacing experience – project oversight, customer presentation
- Experience ServiceNow as administrator
Senior Business Process Job Description
- Works proactively to identify and suggest opportunities to improve process effectiveness and efficiency is assigned BU
- Conducts root cause analysis of process failures
- Captures current challenges, desired outcomes and recommendations
- Documents agreements and owns drafting and revision of new / updated business processes in assigned business unit
- Understands upstream, downstream and work tools impacts to process change
- May train incumbent employees in new process flow / requirements
- Measures and reports on success of new / revised processes in the BU
- May coach / mentor or oversee the work of less senior BPAs, acting as a resource and escalation point
- Support or lead the definition, scoping, chartering efforts for business process analysis/design projects related to process improvement initiatives assuring optimal business and functional delivery of the strategic delivery framework
- Provide process and business consultation services which include research, analysis facilitation, process modeling, and business process improvement techniques to propose and implement business and system solutions that meet strategic objectives
- Experience in delivery ServiceNow module with minimal management support • Experience non-IT business
- Good understanding and knowledge of processes in a global health care industry
- Implementation of new processes or methodologies
- Experience and track record of Continual Service Improvement and process management
- Tactical (PM WIN
- T), which is staffed with a diverse group of professionals supporting various process and strategic consulting initiatives within PM WIN