Senior Business Program Manager Job Description
Senior business program manager
provides advanced program and project management for business solution implementations and process improvement projects, utilizing project management methodology and best practices.
Senior Business Program Manager Duties & Responsibilities
To write an effective senior business program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included senior business program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Developing a strong connection to multiple Centers of Excellence and Global Practices (Azure, Data Insights, Data Center, and Dynamics) to understand the most common and high-impact solution delivery challenges and document best practices around these issues documenting and publishing the guidance of authoritative Corp
Streamline processes – Identify and document the evolving practices that our teams rely on to deliver commitments with the highest quality and on schedule
This role is heavily client focused and will require a consulting approach and strong client engagement skills in order to manage fortune 1000 customers with industry best practices
Leveraging strong project management industry expertise, best practices and collaboration skills, identify required activities to successfully deliver the program, ensuring appropriate task assignments are in place
Develop, maintain, and oversee the relationship with select partners, vendors, agencies, and key community members, and / or organizations as it relates to the franchise / game
Develop and lead strategic plans and programs that contribute to Franchise strategic direction
Develop or support the creation of complete project plans, related documentation, and reporting requirements for each assigned project
Set up and maintain departmental document repositories
Define and establish engagement models with BI stakeholders, partner organizations
Driving a WW process to capture, manage and escalate top sales and customer satisfaction blockers, utilizing the CPE Team’s OneList process
Senior Business Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Business Program Manager
List any licenses or certifications required by the position: PMP, PMI, PROSCI, SW, CSM, CCM, LEAN, MBA, BS, PRINCE2
Education for Senior Business Program Manager
Typically a job would require a certain level of education.
Employers hiring for the senior business program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, MBA, Finance, Engineering, Accounting, Computer Science, Education, Technical, Marketing, Management
Skills for Senior Business Program Manager
Desired skills for senior business program manager include:
Advanced Microsoft Excel
Practices
Procedures and principles of project management
Relevant field
SQL
B2B sales and marketing motion
Ability to utilize software
Ability to utilize various methods to deliver learning solutions for desired training outcomes
Application development practices and a track record of working closely with a large development team
At least one common project management process
Desired experience for senior business program manager includes:
Sound working knowledge of contact centre strategies, operations, technologies and industry trends
Strong level PC/software skills, particularly in MS Office suite and project/process design and administration tools
Must be fluently bi-lingual in Spanish and English
Knowledge or experience agile development methodologies, Scrum
Field or Corp
7+ years’ experience in Datacenter, Public Cloud, Application Development and Infrastructure Outsourcing, and Web Hosting domain expertise value preferred
Senior Business Program Manager Examples
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Senior Business Program Manager Job Description
Job Description Example
Our growing company is looking for a senior business program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior business program manager
- Facilitate forecasting and quota processes for GS3 EMEA SMB
- Help set, maintain and evolve the Business Analytics roadmap
- Partner with development teams in creating scalable data solutions
- Develop and strengthen forecasting models for sales, marketing and business performance
- Participate in efforts to define Customer Lifetime Value, Cost-to-Serve, and RPM metrics
- Develop strong collaborative working relationships with Finance, CRM, Sales, Product, Service and Marketing teams to ensure strong delivery of high quality KPIs, metrics, scorecards, business, sales and marketing analytics
- Communicate overall results of business analyses to multiple levels of leadership across all mediums (written, oral, presentations)
- Increase automation and scale of analytic resources over time
- Develop competitive performance/benchmarking structures and conduct comparative analyses
- Develop vision and roadmaps - Drive consensus across the team members to define clear and concise focus areas by identifying the desired business outcomes, priorities to improve and defining measurements to achieve this goal
Qualifications for senior business program manager
- Ability to deliver analytic rigor relative to the realities of the data
- Strong relationship experience to manage internal and external stakeholders
- Proven experience within Search data analytics including BI
- BA/BS in a quantitative field such as, finance, mathematics, economics, operations, research or business is required
- Excellent experience in business analysis or analytics role, preferably in an online advertising or technology environment
- Extensive experience in Database Architecture design
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Senior Business Program Manager Job Description
Job Description Example
Our growing company is looking to fill the role of senior business program manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior business program manager
- Initiates or approves day to day business transactions (working with VP and HR Director) including payroll, new hires, purchasing, p-card, accounts payable, cash handling & bank deposits, supplies, travel
- Establish and manage client expectations through-out the project lifecycle
- Define Communication Plan to ensure appropriate CyberSource and Client Stakeholder involvement and communication is in place
- Identify risks, perform risk analysis, effectively manage and track risks and mitigation strategies
- Oversee and ensure all status materials are compiled, completed in a timely fashion and distribute project and activity status on regular basis
- Collaborate with Product Managers to manage key performance metrics and assist with budget management and roadmap documentation
- Participate in other project related activities, as requested
- Ownership and implementation new businesses onto AR platforms
- Partner with key counterparts across geographies to launch initiatives globally in a scalable and cost effective manner
- Define and implement global standards for business integration program management
Qualifications for senior business program manager
- Previous international business experience preferred
- Strong search experience preferred
- Proactive self-starter that will identify and pursue opportunities to enhance processes
- Ability to digest complex information, summarize in a clear concise fashion and effectively and confidently communicate with audience at all levels within the organization
- Highly motivated individual with proven track record to deliver results
- Excellent organizational skills, with the ability to work in fast paced environment and manage priorities
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Senior Business Program Manager Job Description
Job Description Example
Our growing company is looking for a senior business program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior business program manager
- Driving net-new hosting revenue through licensing compliance initiatives developed collaboratively with our stakeholders
- Analyzing data of licensing profiles and usage to build target account lists and execute corrective licensing transitions
- Effectively managing compliance pipeline and reporting
- Implementing and delivering internal field and external partner licensing & compliance training and communications
- Consults with business leaders to establish strategic direction and deliver solutions that meet advisor objectives the needs of their clients/investors
- Creates a culture of engagement by providing personalized coaching, training, and motivation
- Maintains a broad knowledge of projects and is proactive in proposing opportunities for integration
- Participates in the prioritization, implementation scheduling, and budgeting for applicable larger project initiatives
- Prepare presentations, communications, for the EVP, which generally involve presentations to employees, leaders, advisors, management groups, or regulatory agencies
- Ensure the goals, metrics and objectives of large business programs are understood and agreed upon with the senior leadership team
Qualifications for senior business program manager
- In-depth understanding of analytical and reporting processes in a sales, service & / or marketing group
- A minimum of 6 years’ experience as program manager, producer, product manager, or similar function while working on widely used customer-facing products or applications
- 1-page cover letter, tell us a bit about your experience managing projects and your relationship with data
- Additional languages ability is desirable
- Enthusiasm for innovative research and ability/desire to learn new approaches and expand core skill set
- Strong understanding of finance principles and the ability to use knowledge to make sound operational decisions
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Senior Business Program Manager Job Description
Job Description Example
Our growing company is looking for a senior business program manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior business program manager
- Surface actionable recommendations that deliver business value directly to partner teams and customers
- Proactive monitors to identify customer environments before they become critical
- Engage Product Owner and Group Engineering Managers to build required data pipelines for call analytics, reliability and quality
- Deliver customer lifecycle team (CLS) team business intelligence for customer health, and proactive monitoring You will dive deep into data to find key insights that impact customer health
- Functions as internal consultant fulfilling a variety of roles as a senior technical expert on business analytical environments, data warehouse design and data integration processes which support the FEP National Program
- Provides detailed assessment/review of data warehouse design, data format/layout to ensure warehouse and information systems environment performance meets business requirements and operational expectations
- Performs required and appropriate monitoring, analysis and reporting of data environment to ensure performance and dimensions of data support the FEP strategy
- Provide strategic advice and support to Director, AVPs, and VP/GM on matters relating to Small Business and Core Accounts goals, initiatives and structure
- Defines, initiates and serves as project driver of strategic initiatives and projects within Small Business, Core Accounts, and company-wide
- Facilitates meetings and workshops for the Leadership Team and LOB-led project teams, driving and facilitating business case development, great place to work initiatives, and contributing to annual strategic planning
Qualifications for senior business program manager
- Drug development experience across multiple therapeutic areas preferred
- Excellence in project management in clinical operations
- Excellence in study management, including innovative operations approaches to achieving program goals
- Ability to perform robust business process analysis and recommend solution.Literacy with MS Word, MS Excel, and basic project planning tools
- Strong working knowledge of BCM
- Understanding the current state at a detailed level and providing input into the future state design
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Senior Business Program Manager Job Description
Job Description Example
Our innovative and growing company is hiring for a senior business program manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for senior business program manager
- Works with various stakeholders to identify causes of major Small Business and Core Accounts service or operational issues, facilitates needed investigations, analyzes data and related findings, and develops reports incorporating conclusions and detailed recommendations
- Ensures strategic direction of projects/programs and alignment of such with Small Business, Core Accounts, and enterprise-wide goals and objectives
- Consults and makes recommendations to middle and senior management on significant issues
- May provide guidance and leadership to highly matrixed cross-functional teams
- Drive broad awareness and RAB activation
- Develop strategies and campaigns to motivate advocates and prospects
- Develop and optimize test and learn plan including messaging, rewards structures and offer constructs
- Identify and implement new channel opportunities
- Use data and analytics to inform strategic directions and identify key referrer segments
- Work with external consultancy and internal stakeholders to develop 2 year strategic roadmap for program
Qualifications for senior business program manager
- Statistical modeling & analytic modeling experience
- Knowledge of business environment, systems architecture and application hosting operations
- Demonstrated ability to influence others to apply skills and techniques to solve dynamic problems
- Development and leadership of high impact projects and programs
- BA/BS in Physical Security, Business Continuity, Information Technology, Finance, or related fields
- Minimum of 3 years’ experience with an enterprise wide BCM Program