Senior Program Manager Job Description
Senior Program Manager Duties & Responsibilities
To write an effective senior program manager job description, begin by listing detailed duties, responsibilities and expectations. We have included senior program manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Senior Program Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Senior Program Manager
List any licenses or certifications required by the position: PMP, PMI, ITIL, ISO, CCNA, CCENT, NIST, SSAE/SOC, DSS, PCI
Education for Senior Program Manager
Typically a job would require a certain level of education.
Employers hiring for the senior program manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Business, Technical, MBA, Management, Education, Project Management, Business/Administration, Mathematics
Skills for Senior Program Manager
Desired skills for senior program manager include:
Desired experience for senior program manager includes:
Senior Program Manager Examples
Senior Program Manager Job Description
- Identify strategies, processes and decisions needed to support and guide assigned programs
- Implement business controls and quality metrics across the end to end processes as directed
- Ensure integrity of processes and data while having an end to end view of VL and other systems
- Partner in creating documentation, tools, and scalable processes to support product launches and future directional goals
- Analyze, troubleshoot, and proactively challenge existing processes and workflows – suggest and support implementation of necessary changes in order to optimize performance and user experience
- Uses, analyzes and leverages existing data to make / take informed decisions, improve existing processes / systems and simplifies and create strong plans with minimum risks
- Driving efficiency and quality into the engineering processes in partnership with the engineering lead
- Contribute to identification of problem statement and resolution
- Through collaboration with the GOF centres and Treasury Operations, implement a Strategic development plan for process improvement in relation to accounts receivable/payable activity
- Manage communication across the organisation through regular updates and clear correspondence
- Proven ability to stay focused under pressure, demonstrating resilience
- In challenging situations
- Has deep exposure on solution shaping and in-sales activities (Statement of Work, estimation tools, contractual negotiation, scope refinement), scope and change request management
- Experience delivering software applications using structured software development lifecycle (SDLC) methodologies
- High degree of technical aptitude and a passion to learn new technologies
- Worked extensively in a global delivery model
Senior Program Manager Job Description
- Work with corporate-wide risk management and engineering teams to develop tools to monitor and prevent fraud/abuse
- Manage the program risks and quality embedding the necessary processes to cover both from the onset
- Initiates large projects, including obtaining authorizations, demonstrations of business needs and project feasibilities
- Develops and manages master project plans that coordinate individual work tasks, schedules, preliminary project funding plans, and project budgets
- Oversees preparation of project budgets that includes coordinating cost estimates, and summarizing total expected costs
- Other miscellaneous tasks as required to support the overall business strategic planning
- Understands the working relationship between the team composition, particularly between the service provider and the various client stakeholders
- Responsible for creating and developing relationships with clients and actively participating in business development activities including establishing long term service agreements and leading proposal efforts to secure new work
- Contribute to product technical documentation via blogs, trouble-shooting guides, reference architectures
- Help customers understand how to validate a successful deployment and interpret the detections and alerts
- Ability to create and foster a cohesive team, and promote a positive work environment for all employees
- Ability to think strategically and possess strong business acumen
- Great end user focus, design skills, and user experience expertise
- Experience on ground up hotel, mixed use, high density residential or large scale retail development preferred
- Need strong history of successful high-profile project design oversight – especially in high end / branded environments
- 3 years demonstrated track record of managing and coordinating consultants -projects at a very senior level (Multi-phased-Multi-Million Dollar budget)
Senior Program Manager Job Description
- Prior experience in the audio/video communication or collaboration space is a big plus
- Deep interest in data, user behavior/interests, user growth and engagement problems
- Navigate an ambiguous environment with many partners and high visibility, juggle multiple projects/priorities
- Strong analytic skills, there are no black and white answers here
- Ability to work across team and org boundaries and drive for results
- Manages multiple programs in accordance with contracts and policies, procedures and department instructions
- Ensures that contracts are met in the most efficient and profitable manner
- Serves as primary contact for customers
- Leads program execution to meet technical performance within cost and schedule
- Manages, oversees, monitors and approves all elements of assigned program activities from inception to completion including proposal development, product design, procurement, subcontracting, manufacturing, testing, delivery, installation and acceptance of products
- Extensive travel industry knowledge
- Demonstrate experience in a forensic laboratory environment
- Demonstrate experience in procurement of IT hardware
- Must hold a Project Management certification
- Must have active Secret clearance and be able to obtain a TS/SCI clearance
- Significant experience in program management of large, complex IT
Senior Program Manager Job Description
- Implement resource and deliverable management that ensures on time delivery
- Manage programs within allocated budgets, and be able to plan and forecast future budgets based on business priorities
- Develop and maintain project plans and reporting documentation as necessary to ensure timely communication and real time status of all ongoing initiatives
- Proactively assess wide variety of tasks, in relation to identifying and undertaking activities that are to the benefit of the business
- Become the Product Owner for the venture, defining the commercial vision, partnering with other PMs, Engineers, and Creative Directors to define the experience
- Work across multiple divisions to drive internal participation in the product, leveraging wide areas of expertise to drive consumer engagement
- Identify the best external partnerships and/or acquisitions, negotiate the commercial relationships
- Implement a culture where business intelligence informs all decisions, benchmarking expectations, drawing deeply from consumer testing
- Partner with Marketing to create the engagement strategy and plans
- Adapt thinking to developments in product evolution, whether driven by internal strategies or market opportunities
- Minimum of 8 years of experience leading projects, including managing large-scale technology projects required
- Experience shipping features that require knowledge of cryptographic and security concepts
- Bachelor’s degree in Computer Science or similar engineering discipline
- Project Manage delivery related initiatives and innovations and coordinate with peers in the Retail, Operations and last mile teams
- Benchmarking competitor offerings and ensure AmazonFresh’s delivery options are competitive and compelling
- Have an understanding and empathy for business objectives, and continually align your work with those objectives and seek to deliver business value
Senior Program Manager Job Description
- Identify areas of opportunities and drive efficiencies in existing teams
- Engage with all employees on a regular basis by having a structure and schedule for employee engagement activities
- Represent project and programs in internal and external forums clearly articulating on the value creation and significance of the deliverables
- Ensure completion of Infrastructure projects implementation aligned to the needs of key business priorities
- Demonstrate leadership in determining and driving strategy decisions
- Working with developers and product managers/stakeholder to conceptualize, build, test and realize value based solutions
- Influence and get buy in from external and internal stakeholders by effectively balancing the social system
- The position will have significant impact on the delivery group's performance and he/she should contribute significantly towards successful execution of multiple large programs running concurrently
- Should effectively manage the capacity of a large team – mostly matrix org to drive multiple functions that the team is expected to support
- Strong technical understanding of the applications in scope is required
- Support PMO SharePoint sites - upload documents, create new folders and lists, update Contacts List, re-structure site as needed to support the program
- Assist with Business Capture activities across multiple customer sets for both ECP’s and new business across the portfolio
- Ability to develop high level of credibility and strong positive relationships with customers, subordinates, peers, and management
- Overall responsibility for the technical performance, cost, and safety of the contract
- Overall responsibility for ensuring adherence to master plans and schedules
- Overall responsibility for ensuring all projects are on time, within budget and of high quality