Program Manager, Senior Job Description
Program Manager, Senior Duties & Responsibilities
To write an effective program manager, senior job description, begin by listing detailed duties, responsibilities and expectations. We have included program manager, senior job description templates that you can modify and use.
Sample responsibilities for this position include:
Program Manager, Senior Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Program Manager, Senior
List any licenses or certifications required by the position: PMP, PMI, ITIL, ISO, CCNA, CCENT, NIST, SSAE/SOC, DSS, PCI
Education for Program Manager, Senior
Typically a job would require a certain level of education.
Employers hiring for the program manager, senior job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Business, Technical, MBA, Management, Education, Project Management, Business/Administration, Mathematics
Skills for Program Manager, Senior
Desired skills for program manager, senior include:
Desired experience for program manager, senior includes:
Program Manager, Senior Examples
Program Manager, Senior Job Description
- Collaborate with business process owners to review metrics on existing processes and make process improvement recommendations to achieve key business results
- Ensure and enforce the designs of business requirements, business process documentation and technical and project documentation
- Collaborate with other project teams and external OEM and IHV partners to establish business goals and drive quality to deliver delightful user experiences
- Partner with other program managers, designers, architects and business drivers to deliver solid product designs
- Understands business objectives and plans accordingly
- Own and support relationships and engagement with key stakeholders (MSIT, Business Groups, WWLP, EDSG, Product & Launch Services) and subject matter experts
- Review audits to ensure data quality – team with internal and external business contacts to proactively respond to data and system interface issues as required
- Lead the department’s portfolio management and governance activities for the assigned program, collaborating with both IT and business unit leaders
- Prepare program status reports and/or project portfolio summaries for management, business unit leaders, and IT department management
- Create an environment of efficient and effective project delivery with strict adherence to deadlines and project scope
- Experience designing and operating online services including defining and improving operational metrics
- Experience in online user behavior research including instrumentation, metrics, log analysis and experiment design
- Understand the user needs and pain points based on the metrics collected and bring in features which will help to reduce friction
- Innovate new features which will help to improve the usage of the products
- Collaboration with the development and the testing teams to make sure specs are translated flawlessly into great products
- Minimum ten years professional experience, with minimum of five years of experience in a health care setting
Program Manager, Senior Job Description
- Manager of Program Management Office will lead/participate in biologics portfolio level activities including business improvement initiatives and resource/budgeting activities
- OMaintain Business Case for the entire program life cycle
- Working with Business Development, energize and maintain very positive customer relations before, during, and after contract award
- Build strategic partnerships with external technical and operational teams at content and service providers
- Manage all aspects of the client operational relationship during integrations, represent AV with partners and work with all relevant cross-functional areas to guarantee effective communication, implementation and execution of objectives
- Author strategic internal documents to influence Product, Engineering and Operational roadmaps, external requirements documentation for distribution to worldwide partners
- Lead product launches
- Quantify fraud/abuse exposure, set goals to improve fraud/abuse performance, monitor performance against those goals
- Work with Finance, customer service and operations partners to forecast program P&L, operations capacity and customer service’s standard operating procedures
- Manager of Program Management Organization within BMPD is a leader, coordinator, and facilitator for the PMO office, capable of assigning and leading projects, providing direction, managing a team, and helping to drive overall direction and strategy for the department
- Commitment to team skills development and ability to attract top talent
- Team player with ability to build and maintain strong working relationships with internal and external partners
- Ability to write SQL queries to extract data required
- High quality service standards
- Ability to work collaboratively and communicate with senior management team, while being a self-starter – and the poise and discipline to know when and how to communicate
- Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, management, employees and outside contacts
Program Manager, Senior Job Description
- Helps develop the project strategy, delivering requested business value to meet the business case/justification
- Develops proposals for new business
- Drive change management activities across business and support teams
- Successfully delivers assigned projects, leading all aspects of IT delivery, working closely with the business Program to ensure successful solution implementation
- Actively works to ensure project scope, timing, and budgets are adjusted as required, based on the needs of the business
- Responsible for tracking key project milestones and recommending adjustments to business sponsors, stakeholders and project team
- Partners with the business community to identify and prioritize opportunities to achieve the goals of the enterprise
- Plans and directs integration of cross-functional program teams that represents various organizations within the Company
- Effectively manages major programs ($10M or greater in sales) within a project or matrix organization
- Performs program financial management to ensure that profit is earned and cash is collected
- Previous successful experience in working at all levels of the organization
- Prior experience leading complex software development
- Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) is required
- BA/BS degree in CS, MIS or related discipline and 10-15 years of related experience
- Aptitude to drive opportunities to resolution without supervision under accelerated time constraints
- Experience and understanding of Data Manipulation and Data Management tools (SQL, Excel, ) are highly desirable
Program Manager, Senior Job Description
- Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives
- Develop and execute a regional travel management business plan by client detailing objectives, strategies and measurable goals
- Establish and drive to project milestones and deliverables for project initiatives that frequently span multiple business units and development teams
- Partner closely with Product Management and Development to develop technical requirements from business plans
- Follow established communication / escalation and change management process, and improve processes as our business grows
- Support EMEA management with content preparation, facilitation of discussion, and consistent follow-ups for business reviews and management meetings
- Partner with cross-functional leaders in EMEA to ensure alignment on key business and site strategies
- Manages the development and implementation of emerging products and solutions to success
- Conducts program management reviews with customer facing engagement teams, ensures customer input and solution requirements are delivered with the right priority and clarity to the product owner and development lead
- Manages at the program level a consolidated plan for delivery, taking into account all sub-plans and constraints
- Process Improvement Methodologies / Certifications
- Expert project management skills, including a demonstrated ability to define scope, manage stakeholders, manage schedule and task activity, manage change and communicate risks
- Define and lead cost-out processes on main drivers for profitability improvements
- MBA, PhD (Doktor) or MSc in Logistics/Science/Engineering or similar is required, you will be currently studying or have completed your qualification within 6 months of your application
- If equipped with an MBA or MSc, significant previous experience in operational logistics/supply chain, manufacturing, transportation, general management or engineering role is required
- Demonstrated leadership ability and strong people management capability, from a fast-paced, challenging environment
Program Manager, Senior Job Description
- Should work with other functional teams to successfully deliver programs that drive the business growth
- Managing a staff of colleagues, Contractor Project Managers and Business Analysts working on the Marketing and Digital projects, providing guidance and support, helping navigate through any project challenges and assigning resources as needed to new and existing initiatives
- Managing a portfolio of projects related to specific Consumer business lines
- Developing and maintaining effective working relationships with peer-level stakeholders across the business
- Identifying new projects and guiding the business through new project prioritization process
- Analyze and fix inconsistencies of existing classification and business rules
- Manage the “How To” guidelines and policies that need to be adhered to in order to ensure the business and support organization are using the platform correctly
- Have strong technical skills on Java technologies
- Should have a good tracking mechanism for the KPIs and ensure the work prioritization is done to meet the expected metrics
- Should work in tandem with the stateside team and would be handling the relationship for a stateside Director
- Strong analytical skills, including setting, monitoring and improving KPIs and other metrics
- Advanced knowledge of Six Sigma tools and Lean techniques and a great desire to develop others to an advanced level
- Mastery of SQL, SharePoint and Statistical package
- Overall responsibility for integrated team management and subcontract management programs
- Primary interface with Flight Operations Directorate executive management
- Primary contract manager and interface with the Government Contracting Officer, the Contracting Officer's Representative, government management personnel and customer agency representatives